hr officer

hr manager

human resources coordinator

hr coordinator

hr recruiter

employee relations manager

Confidential

<div>
 <ul>
  <li>
   Serve as the first point of contact for employee concerns, grievances, and workplace conflicts.
  </li>
  <li>
   Conduct thorough and impartial investigations into complaints, disciplinary matters, and policy violations.
  </li>
  <li>
   Provide guidance to managers and employees on conflict resolution, disciplinary actions, and performance issues.
  </li>
  <li>
   Collaborate with business leaders to understand strategic goals and translate them into HR strategies.
  </li>
  <li>
   Provide insights and recommendations on workforce planning, organizational design, and change management.
  </li>
  <li>
   Support the implementation of HR programs and initiatives that drive business performance.
  </li>
  <li>
   Support succession planning, career development, and internal mobility.
  </li>
  <li>
   Facilitate performance management processes and provide coaching to managers.
  </li>
  <li>
   Promote a positive work environment and drive employee engagement initiatives.
  </li>
  <li>
   Ensure consistent application of HR policies and procedures across the organization.
  </li>
  <li>
   Monitor compliance with Qatar HR Civil laws, Employees Regulations and recommend updates to Internal policies as needed.
  </li>
  <li>
   Support audits and reports related to employee relations and workplace conduct.
  </li>
  <li>
   Maintain accurate and confidential records of employee relations cases.
  </li>
  <li>
   Track trends and recurring issues to recommend initiative-taking solutions.
  </li>
  <li>
   Prepare reports and summaries for senior HR leadership.
  </li>
  <li>
   Support the development and delivery of training programs on workplace behavior, ethics, and conflict resolution.
  </li>
  <li>
   Promote awareness of grievance procedures, anti-harassment policies, and employee rights.
  </li>
  <li>
   Collaborate with HR and business leaders to enhance employee engagement and workplace culture.
  </li>
 </ul>
 <p>
  Qualifications:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, Law, or related field.
  </li>
  <li>
   5+ years of experience in HR, with a focus on employee relations and Qatar HR Civil law.
  </li>
  <li>
   Knowledge of employment laws and HR best practices.
  </li>
  <li>
   HR certification (e.g., CIPD, SHRM, HRCI) is a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Associate, Employee Relations - Qatarization

Withstand

<p><b>Key Responsibilities:</b></p><ul><li>Develop and implement HR strategies and initiatives aligned with the overall business strategy.</li><li>Manage the recruitment and selection process to attract, hire, and retain top talent.</li><li>Oversee employee onboarding, training, and development programs.</li><li>Bridge management and employee relations by addressing demands, grievances, or other issues.</li><li>Support current and future business needs through the development, engagement, motivation, and retention of human capital.</li><li>Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.</li><li>Nurture a positive working environment and maintain strong company culture.</li><li>Manage and evaluate the performance management system.</li><li>Ensure legal compliance throughout human resource management.</li><li>Oversee payroll, benefits administration, and employee records.</li><li>Prepare HR reports and analyze data to improve HR metrics and support decision-making.</li></ul><p><b>Qualifications and Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s preferred).</li><li>Proven experience as an HR Manager or similar role (minimum 3&ndash;5 years).</li><li>Strong understanding of HR practices, labor laws, and employment regulations.</li><li>Excellent interpersonal, communication, and leadership skills.</li><li>Ability to handle sensitive information with confidentiality.</li><li>Proficient in HR software and Microsoft Office applications.</li></ul><p><b>Key Competencies:</b></p><ul><li>Strategic thinking and decision-making.</li><li>Problem-solving and conflict resolution.</li><li>Strong organizational and multitasking abilities.</li><li>High emotional intelligence and empathy.</li><li>Team leadership and people management.</li></ul><p>Job Type: Full-time</p>

HR Managr

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Doha, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>5</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Outsourcing</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><p><b>(Candidates should be based in Qatar)</b></p>
<p><b>Job Description</b><br>
 <b>Employee Relations Coordinator</b></p>
<p>To provide administrative support for Employee Relations and handle employee requests and queries to ensure efficient and effective on-site employee services. Act as a focal point for receiving and processing ER requests as assigned while maintaining an effective tracking and filing system for employee details, records and claims.</p><br>
<div></div>
<p><b>Qualifications:</b></p>
<p><b>Educational Qualification Required:</b><br>
Bachelor&rsquo;s degree in Human Resources, Business Administration or a related field.</p>
<p><b>Work Experience Required:</b><br>
5 years of experience in Human Resources department, preferably in HR Services / Employee Relations.</p>
<p><b>Work Experience Preferred:</b><br>
Experience in Petrochemical Industry.</p><br>
<div></div>
<p><b>Job Requirements (but not limited to):</b></p>
<ul><li>Proven experience working in a busy HR department.</li>
<li>Good interpersonal and communication skills with ability to handle internal clients/employees.</li>
<li>Orientation to detail and resourceful mindset.</li>
<li>Knowledge of HR practices and employment regulations.</li>
<li>Working knowledge of SuccessFactors and ERP applications.</li></ul><br>
<div></div><p><b>Key Responsibilities:</b></p>
<ul><li>Deal with various HR queries from employees and the business, process and/or route them as appropriate for action.</li>
<li>Provide advice to employees on ER matters including allowances and benefits for employees and dependents, medical insurance and related HC policies and procedures.</li>
<li>Maintain employee records and files &ndash; soft and hard copies &ndash; ensure availability of up-to-date employee and dependent documents in the employee files/HR Systems.</li>
<li>Use HR information systems (SuccessFactors and SAP) to access, input and compile data, raise and review employee claims and ensure they are accurately booked and approved for processing.</li>
<li>Prepare and issue employee letters and ensure they are delivered as per agreed KPI.</li>
<li>Recommend process improvements to enhance day-to-day ER services and submit proposals to the Head.</li>
<li>Help manage staff relationships, issues and grievances and advise on appropriate handling process as per the policy.</li>
<li>Identify and report any gaps in HC procedures and policies and escalate to Supervisor for advice and resolution in coordination with other sections.</li>
<li>Support investigations on grievances and disciplinary as may be assigned.</li>
<li>Act as the focal point/designated representative within the assigned business area/location on ER matters.</li></ul></div><br>
<br>
<br>
<br>
<br>
<div><div>Skills
</div></div><div>Administrative Support, Scala, Employee Relations, Communication Skill</div></div><p></p>

Employee relations Coordinator

al waha for cars

<p><b>Job Responsibilities:</b></p><ul><li>Manage the full recruitment cycle, including job postings, candidate sourcing, screening, interviews, and onboarding.</li><li>Oversee employee onboarding to ensure a smooth and engaging experience for new hires.</li><li>Administer employee relations by addressing inquiries and resolving HR-related concerns.</li><li>Support the development and implementation of HR policies and procedures.</li><li>Ensure compliance with Qatar Labor Law and internal company policies.</li><li>Assist with performance management, training, and employee development programs.</li><li>Coordinate employee benefits, compensation, and payroll processes.</li><li>Maintain accurate HR records and employee documentation.</li><li>Organize company events and employee engagement activities.</li><li>Provide HR support to management to help resolve issues and enhance workplace culture.</li></ul><p><b>Qualifications:</b></p><ul><li>Strong knowledge of HR policies, procedures, and Qatar Labor Law.</li><li>Experience in employee benefits administration.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to work effectively in a team-oriented environment.</li><li>Relevant HR certification or a degree in Human Resources or related field.</li><li>Prior experience in the automotive industry is an advantage.</li><li><b>Must be available to join immediately.</b></li></ul><p>Job Type: Full-time</p><p>Pay: From QAR4,000.00 per month</p>

Recruitment and Onboarding Officer

Grand Tourist Hotel Muscat

<p><b>Responsibilities1. Recruitment &amp; Onboarding</b></p><ul><li>Manage the end-to-end recruitment cycle, from candidate sourcing to final selection.</li><li>Post job vacancies on multiple recruitment platforms and review incoming applications.</li><li>Coordinate interviews, conduct reference checks, and prepare employment offers and contracts.</li><li>Administer the onboarding process, including pre-employment documentation, orientation, and induction programs.</li><li>Ensure timely completion of all joining formalities and logistical arrangements.</li><li>Conduct new hire orientation sessions and facilitate smooth integration into respective departments.</li></ul><p><b>2. Payroll Coordination &amp; Administration</b></p><ul><li>Collaborate with the payroll team to ensure accurate and timely salary processing.</li><li>Maintain and update attendance, leave, and absence records for all employees.</li><li>Process payroll components such as overtime, allowances, deductions, and other adjustments.</li><li>Investigate and resolve payroll discrepancies; address employee payroll inquiries promptly.</li><li>Maintain accurate employee data within the Paytrax system.</li></ul><p><b>3. Official Duties &amp; Compliance</b></p><ul><li>Coordinate the issuance and renewal of employee medical and insurance cards.</li><li>Ensure F&amp;B staff health certificates are obtained and renewed in accordance with local regulations.</li><li>Oversee the issuance and renewal of company identification cards.</li><li>Maintain effective communication and coordination with the Head Office.</li><li>Prepare, review, and process employment contracts across all staff categories.</li><li>Arrange staff air tickets and assist new employees with bank account setup.</li></ul><p><b>4. Training &amp; Development</b></p><ul><li>Design, implement, and monitor training plans across all hotel departments.</li><li>Coordinate departmental skill development and training programs.</li><li>Organize workshops, induction sessions, and professional development activities.</li><li>Maintain comprehensive training records and evaluate program effectiveness.</li><li>Support employee career growth and development initiatives.</li></ul><p><b>5. Employee Relations &amp; Activities</b></p><ul><li>Plan and coordinate monthly staff gatherings and team-building events.</li><li>Organize recreational activities such as tournaments, outings, and staff trips.</li><li>Lead the planning and execution of the Annual Staff Party and other engagement events.</li><li>Promote a positive work environment and address employee concerns proactively.</li><li>Supervise staff restaurant operations to ensure food quality, hygiene, and cleanliness standards.</li></ul><p><b>6. Administrative Functions</b></p><ul><li>Prepare and issue employment-related documentation for new hires.</li><li>Monitor and ensure timely renewal of staff passports and legal documents.</li><li>Maintain organized HR filing systems, databases, and periodic reports.</li><li>Manage annual leave schedules and ensure balanced vacation planning.</li><li>Conduct regular staff accommodation inspections in collaboration with the Accommodation Supervisor.</li><li>Keep staff notice boards updated with relevant and current information.</li><li>Participate in HR and FF&amp;E budget planning and forecasting.</li></ul><p><b>7. Policy Development &amp; Compliance</b></p><ul><li>Develop, review, and update HR policies and operational procedures.</li><li>Create and maintain Standard Operating Procedures (SOPs) for HR functions.</li><li>Ensure compliance with Qatar Labor Law and internal company policies.</li><li>Manage disciplinary procedures in line with established guidelines.</li><li>Support performance management and appraisal processes.</li><li>Perform other related duties and responsibilities as assigned by management.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>If Selected how soon you can start with us?</li></ul>

Human Resources Coordinator - Arabic Nationality

Rosewood Doha

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.
 <br/>
 Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals.&nbsp; To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.
 <br/>
 To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities
  <br/>
 </strong>
 <strong>
  Supervising:
 </strong>
 <ul>
  <li>
   Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
  </li>
  <li>
   Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.
  </li>
  <li>
   Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.
  </li>
  <li>
   Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.
  </li>
  <li>
   Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.
  </li>
  <li>
   Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.
  </li>
  <li>
   Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Recruitment:
 </strong>
 <ul>
  <li>
   Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.
  </li>
  <li>
   Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.
  </li>
  <li>
   Manage and oversee the recruitment of all positions up to and including management roles.
  </li>
  <li>
   Analysis of recruitment platforms including time to fill and calibre of candidates.
  </li>
  <li>
   Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.
  </li>
  <li>
   Maintain accurate and complete records of the entire recruitment process.
  </li>
  <li>
   Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.
  </li>
  <li>
   Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.
  </li>
  <li>
   Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.
  </li>
  <li>
   Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.
  </li>
  <li>
   Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.
  </li>
  <li>
   Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
  </li>
  <li>
   Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;
  </li>
  <li>
   Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Relations:
 </strong>
 <ul>
  <li>
   Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.
  </li>
  <li>
   Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.
  </li>
  <li>
   Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.
  </li>
  <li>
   Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.
  </li>
  <li>
   Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.
  </li>
  <li>
   Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.
  </li>
  <li>
   Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.
  </li>
  <li>
   Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.
  </li>
  <li>
   Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.
  </li>
  <li>
   Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.
  </li>
  <li>
   Ensure compliance with labor laws and regulations.
  </li>
  <li>
   Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.
  </li>
  <li>
   Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.
  </li>
  <li>
   Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.
  </li>
  <li>
   Coordinate the planning and execution of social events ensuring maximum participation.
  </li>
  <li>
   Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.
  </li>
  <li>
   Promote a positive and inclusive workplace culture.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  T&amp;C Department / Administration:
 </strong>
 <ul>
  <li>
   Assist with the completion of the monthly turnover/Metrics report.
  </li>
  <li>
   Ensure all processes in place maximise efficiency of the T&amp;C department.
  </li>
  <li>
   Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.
  </li>
  <li>
   Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.
  </li>
  <li>
   Encourage, motivate and support all associates with whom you work.
  </li>
  <li>
   Ensure confidentiality is maintained at all times in line with the Data Protection Act.
  </li>
  <li>
   Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.
  </li>
  <li>
   Maintain T&amp;C areas, including notice boards and office areas on a daily basis.
  </li>
  <li>
   Be aware of and maintain department standards.
  </li>
  <li>
   Participate and assist in appraisal training for all division and department heads.
  </li>
  <li>
   Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.
  </li>
  <li>
   Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.
  </li>
  <li>
   Ensure that policies are compliant with relevant laws and regulations.
  </li>
  <li>
   Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.
  </li>
  <li>
   Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.
  </li>
  <li>
   Carry out a show round the hotel when required. Attend all training courses as and when required.
  </li>
  <li>
   Manage the T&amp;C department's budget. Ensure efficient allocation of resources.
  </li>
  <li>
   Ensure job descriptions are accurately typed and maintained for all designations at all times.
  </li>
  <li>
   Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.
  </li>
  <li>
   Oversees the implementation of annual increases and other wage adjustments.
  </li>
  <li>
   Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
  </li>
  <li>
   Oversee the payroll process to ensure accurate and timely payment of employees.
  </li>
  <li>
   Handle payroll audits and resolve payroll-related discrepancies.
  </li>
  <li>
   Collaborate with finance departments for monthly payroll reporting.
  </li>
  <li>
   At the end of the year, review employee benefits programs, including health insurance, worker compensation.
  </li>
  <li>
   Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.
  </li>
  <li>
   Coordinate with occupational health and safety to ensure a safe and healthy workplace.
  </li>
  <li>
   Develop and implement health and safety policies and procedures.
  </li>
  <li>
   Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.
  </li>
  <li>
   Ensure accommodation arrangements meet safety, quality, and budgetary standards.
  </li>
  <li>
   Handle accommodation-related concerns and requests from employees.
  </li>
  <li>
   Establish and enforce policies and guidelines for associate accommodation.
  </li>
  <li>
   Monitor compliance with local housing laws and regulations.
  </li>
  <li>
   Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.
  </li>
  <li>
   Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Standard Responsibilities
 </strong>
 <ul>
  <li>
   Complies and adheres to the Rosewood company policies.
  </li>
  <li>
   Takes on other tasks in addition of the ones stated, in a reasonable framework.
  </li>
  <li>
   Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.
  </li>
  <li>
   Models the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.
  </li>
  <li>
   Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and&nbsp; &nbsp;resources.
  </li>
  <li>
   Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
  </li>
  <li>
   Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.
  </li>
  <li>
   Report any problems/complaints to the Assistant Director of Talent &amp; Culture
  </li>
  <li>
   To attend any department training sessions and/or meetings required.
  </li>
  <li>
   To liaise with other departments to ensure good communication and offer support.
  </li>
  <li>
   To be fully conversant with the T&amp;C Policies &amp; Procedures.
  </li>
  <li>
   Supports the hotel operation in times of demand.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.&nbsp; It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   To report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Rules &amp; Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>


Talent and Culture Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Talent and Culture
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.</div><div></div><div><br>
Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals. To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.</div><div></div><div><br>
To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><b><br>
Supervising:</b></div><div><ul><li>
Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.</li><li>
Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.</li><li>
Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.</li><li>
Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.</li><li>
Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.</li><li>
Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.</li></ul></div><div></div><div><b><br>
Recruitment:</b></div><div><ul><li>
Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.</li><li>
Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.</li><li>
Manage and oversee the recruitment of all positions up to and including management roles.</li><li>
Analysis of recruitment platforms including time to fill and calibre of candidates.</li><li>
Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.</li><li>
Maintain accurate and complete records of the entire recruitment process.</li><li>
Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.</li><li>
Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.</li><li>
Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.</li><li>
Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.</li><li>
Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.</li><li>
Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.</li><li>
Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;</li><li>
Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.</li></ul></div><div></div><div><b><br>
Employee Relations:</b></div><div><ul><li>
Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.</li><li>
Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.</li><li>
Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.</li><li>
Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.</li><li>
Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.</li><li>
Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.</li><li>
Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.</li><li>
Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.</li><li>
Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.</li><li>
Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.</li><li>
Ensure compliance with labor laws and regulations.</li><li>
Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.</li><li>
Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.</li><li>
Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.</li><li>
Coordinate the planning and execution of social events ensuring maximum participation.</li><li>
Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.</li><li>
Promote a positive and inclusive workplace culture.</li></ul></div><div></div><div><b><br>
T&amp;C Department / Administration:</b></div><div><ul><li>
Assist with the completion of the monthly turnover/Metrics report.</li><li>
Ensure all processes in place maximise efficiency of the T&amp;C department.</li><li>
Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.</li><li>
Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.</li><li>
Encourage, motivate and support all associates with whom you work.</li><li>
Ensure confidentiality is maintained at all times in line with the Data Protection Act.</li><li>
Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.</li><li>
Maintain T&amp;C areas, including notice boards and office areas on a daily basis.</li><li>
Be aware of and maintain department standards.</li><li>
Participate and assist in appraisal training for all division and department heads.</li><li>
Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.</li><li>
Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.</li><li>
Ensure that policies are compliant with relevant laws and regulations.</li><li>
Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.</li><li>
Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.</li><li>
Carry out a show round the hotel when required. Attend all training courses as and when required.</li><li>
Manage the T&amp;C department's budget. Ensure efficient allocation of resources.</li><li>
Ensure job descriptions are accurately typed and maintained for all designations at all times.</li><li>
Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.</li><li>
Oversees the implementation of annual increases and other wage adjustments.</li><li>
Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.</li><li>
Oversee the payroll process to ensure accurate and timely payment of employees.</li><li>
Handle payroll audits and resolve payroll-related discrepancies.</li><li>
Collaborate with finance departments for monthly payroll reporting.</li><li>
At the end of the year, review employee benefits programs, including health insurance, worker compensation.</li><li>
Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.</li><li>
Coordinate with occupational health and safety to ensure a safe and healthy workplace.</li><li>
Develop and implement health and safety policies and procedures.</li><li>
Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.</li><li>
Ensure accommodation arrangements meet safety, quality, and budgetary standards.</li><li>
Handle accommodation-related concerns and requests from employees.</li><li>
Establish and enforce policies and guidelines for associate accommodation.</li><li>
Monitor compliance with local housing laws and regulations.</li><li>
Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.</li><li>
Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.</li></ul></div><div></div><div><b><br>
Other Standard Responsibilities</b></div><div><ul><li>
Complies and adheres to the Rosewood company policies.</li><li>
Takes on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.</li><li>
Models the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.</li><li>
Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>
Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.</li><li>
Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.</li><li>
Report any problems/complaints to the Assistant Director of Talent &amp; Culture</li><li>
To attend any department training sessions and/or meetings required.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
To be fully conversant with the T&amp;C Policies &amp; Procedures.</li><li>
Supports the hotel operation in times of demand.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
To report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Rules &amp; Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

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