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employee relations & payroll manager Jobs in Kuwait

employee relations & payroll manager

employee relations & performance officer Jobs in Kuwait

employee relations & performance officer

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erp implementation manager

employee relations performance officer

Shamiya Catering

We are seeking an Employee Relations &amp; Performance Officer to support workforce discipline, performance management, and training initiatives across our restaurant operations. This role requires strong interpersonal skills, firmness, and hands-on engagement with operational teams.Key Responsibilities<ul><li>Handle employee relations issues, grievances, and conflict resolution</li><li>Manage probation reviews, performance appraisals, and PIPs</li><li>Coordinate and support staff training programs</li><li>Work closely with shift managers and cluster managers</li><li>Conduct regular branch visits to assess performance and compliance</li><li>Assist with incentive and performance tracking programs</li><li>Prepare reports and recommendations for senior operations management</li></ul>Requirements<ul><li>Experience in employee relations, HR operations, or a similar role</li><li>Strong communication and interpersonal skills</li><li>Ability to be firm, objective, and professional</li><li>Comfortable working in a fast-paced restaurant environment</li><li>English required; additional languages are an advantage</li></ul>What We Offer<ul><li>Stable role within a growing multi-brand food company</li><li>Exposure to real operational decision-making</li><li>Career growth for the right candidate</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per monthWork Location: In person

Employee Relations & Performance Officer

Agthia Group PJSC

<div>
 
 
 Profile Snapshot
 
 
 
 
 Title:
 
 Human Resources Officer
 
 
 
 Location:
 
 Kuwait
 
 
 
 Position Type:
 
 Full Time
 
 
 
 Department:
 
 Human Resources
 
 
 
 
 
 
 What Will Your Day Look Like?
 
 
 
 The
 
 HR Officer
 
 will work closely with the HR Supervisor, Human Capital &amp; Administration Manager, and other HR team members to ensure the effective delivery of HR services across the organization.
 
 
 The role is responsible for supporting day-to-day HR operations, including employee relations, recruitment, onboarding, and training and development activities. The HR Officer will help ensure smooth HR processes, timely support to employees, and adherence to company policies and procedures while contributing to a positive employee experience.
 
 
 
 
 
 
 How Will You Make an Impact?
 
 
 
 
 Attendance Management
 
 
 <ul>
 <li>
 Track employee attendance, absences, and ensure accurate and up-to-date records.
 </li>
 <li>
 Support employees in managing leave requests while ensuring compliance with company leave policies.
 </li>
 <li>
 Identify attendance trends such as absenteeism and work with employees and managers to address issues.
 </li>
 <li>
 Ensure adherence to attendance policies and take corrective action where required.
 </li>
 <li>
 Collect and analyze attendance data and prepare management reports on attendance trends.
 </li>
 <li>
 Ensure compliance with attendance tracking processes, data accuracy, and timely escalation of unexcused absences to HR and Finance.
 </li>
 </ul>
 
 
 Recruitment
 
 
 <ul>
 <li>
 Source, attract, and interview candidates to support hiring needs.
 </li>
 <li>
 Facilitate onboarding and orientation of new employees for smooth integration.
 </li>
 <li>
 Ensure completion of all administrative documentation and joining formalities.
 </li>
 <li>
 Track key recruitment KPIs including time-to-fill and onboarding timelines.
 </li>
 </ul>
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Address employee concerns and provide HR support for workplace issues.
 </li>
 <li>
 Mediate disputes and manage employee grievance processes.
 </li>
 <li>
 Communicate HR policies clearly to employees and managers to ensure proper implementation.
 </li>
 <li>
 Ensure timely resolution of employee grievances and monitor employee feedback.
 </li>
 </ul>
 
 
 Training &amp; Development
 
 
 <ul>
 <li>
 Develop and implement training programs to support employee growth and development.
 </li>
 <li>
 Update and revise training content based on evolving business needs.
 </li>
 <li>
 Support training delivery by coordinating participants, materials, and logistics.
 </li>
 <li>
 Analyze training needs and track training effectiveness and duration.
 </li>
 </ul>
 
 
 Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Prepare monthly HR reports covering attendance, turnover, retention, and other key metrics.
 </li>
 <li>
 Develop HR documentation including forms, procedures, and reports for record-keeping and communication.
 </li>
 <li>
 Ensure compliance with labor laws, health &amp; safety regulations, and equal opportunity standards.
 </li>
 <li>
 Maintain accuracy and timeliness of HR reporting and compliance requirements.
 </li>
 </ul>
 
 
 Special Projects
 
 
 <ul>
 <li>
 Lead and execute HR or management-assigned special projects within defined timelines.
 </li>
 <li>
 Ensure timely delivery of project objectives aligned with business needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 SHRM Certified Professional (SHRM-CP) or other relevant HR certifications (preferred).
 </li>
 <li>
 Minimum 2+ years of experience in Human Resources, preferably within FMCG or other fast-paced, customer-focused industries.
 </li>
 <li>
 Talent management and employee lifecycle processes.
 </li>
 <li>
 Compensation and benefits administration.
 </li>
 <li>
 Strong understanding of Kuwait labor laws and HR compliance.
 </li>
 <li>
 Recruitment and workforce planning.
 </li>
 <li>
 Excellent communication skills with fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Grow with Agthia &ndash; For the Better
 
 
 
 Agthia Group is one of the region&rsquo;s leading Food &amp; Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region&rsquo;s largest holding companies.
 
 
 
 
 
 Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We&rsquo;ve built a diverse portfolio of over 35 market-leading brands across Water &amp; Food, Snacking, Protein &amp; Frozen, and Agri-Business &ndash; touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we&rsquo;ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide..
 
 
 
 
 
 Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we&rsquo;re committed to supporting your growth as we work together to deliver excellence &ldquo;For the Better.&rdquo;
 
 
 
 
 
 Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.'
 
</div>

Human Resources Officer

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Al Kout
 
 
 
 
 Summary
 
 
 
 You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel&rsquo;s positive exposure in local, national and international markets.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
 </li>
 <li>
 Minimum 2 years work experience as Marketing Manager in a luxury international brand hotel.
 </li>
 <li>
 Good problem solving, writing, administrative and PR skills are a must.
 </li>
 <li>
 Proficient with marketing-related software programs and platforms.
 </li>
 <li>
 Excellent time management and organization skills for planning and executing both large and small marketing projects and initiatives.
 </li>
 <li>
 Outstanding design skills, with hands-on experience in Adobe Illustrator (CS), Photoshop, and Canva.
 </li>
 <li>
 Proven experience in Social Media Management, including content creation, scheduling, performance tracking, and audience engagement.
 </li>
 <li>
 Social Media expert
 </li>
 <li>
 Able to drive a tailored and agile marketing strategy.
 </li>
 <li>
 Bilingual Preferably
 </li>
 </ul>
</div>

Marketing Communications Manager

Hyatt Regency Al Kout

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel&rsquo;s positive exposure in local, national and international markets.</div></div><div>
Qualifications<div><ul><li>Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.</li><li>Minimum 2 years work experience as Marketing Manager in a luxury international brand hotel.</li><li>Good problem solving, writing, administrative and PR skills are a must.</li><li>Proficient with marketing-related software programs and platforms.</li><li>Excellent time management and organization skills for planning and executing both large and small marketing projects and initiatives.</li><li>Outstanding design skills, with hands-on experience in Adobe Illustrator (CS), Photoshop, and Canva.</li><li>Proven experience in Social Media Management, including content creation, scheduling, performance tracking, and audience engagement.</li><li>Social Media expert</li><li>Able to drive a tailored and agile marketing strategy.</li><li>Bilingual Preferably</li></ul></div></div></div>

MARKETING COMMUNICATIONS MANAGER

Boutiqaat

<div>
 
 
 Where People, Precision, and Policy Come Together
 
 
 
 Are you the kind of professional who can balance people&rsquo;s empathy with numbers precision? Do you thrive on resolving complex employee matters while ensuring every salary detail is flawless? If yes, we&rsquo;re looking for you.
 
 
 
 
 
 At
 
 Boutiqaat
 
 , we&rsquo;re seeking a dynamic
 
 Employee Relations &amp; Payroll Manager
 
 to lead critical HR operations someone who can protect employee trust, ensure compliance, and drive operational excellence across the organization while also handling end to end payroll related functions.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 
 
 <ul>
 <li>
 Handle employee grievances, conflicts, and disciplinary actions in line with policies and labor laws
 </li>
 <li>
 Conduct and oversee investigations ensuring fair and compliant outcomes
 </li>
 <li>
 Advise line managers on employee relations matters
 </li>
 <li>
 Ensure consistent application of ER and payroll policies across departments
 </li>
 <li>
 Escalate high-risk cases with proper documentation and mitigation plans
 </li>
 <li>
 Oversee end-to-end payroll processing ensuring accuracy and timeliness
 </li>
 <li>
 Manage all payroll components: salaries, allowances, overtime, bonuses, deductions, etc.
 </li>
 <li>
 Implement payroll controls (validation, approvals, segregation of duties)
 </li>
 <li>
 Ensure compliance with financial policies and statutory requirements
 </li>
 <li>
 Resolve payroll discrepancies and employee compensation queries
 </li>
 <li>
 Align benefits administration inputs with payroll processing
 </li>
 <li>
 Oversee attendance and leave processes ensuring accuracy and compliance
 </li>
 <li>
 Monitor system entries and maintain proper documentation
 </li>
 <li>
 Ensure alignment with HR policies across employee lifecycle stages
 </li>
 <li>
 Address employee concerns related to attendance and leave
 </li>
 <li>
 Manage employee exit processes including clearance and exit interviews
 </li>
 <li>
 Ensure accurate and compliant final settlements
 </li>
 <li>
 Coordinate with departments for smooth offboarding and asset clearance
 </li>
 <li>
 Maintain proper documentation for audit purposes
 </li>
 <li>
 Ensure accuracy of employee data across HRIS and payroll systems
 </li>
 <li>
 Oversee payroll, attendance, and employee record entries
 </li>
 <li>
 Prepare reports, dashboards, and analytics for management
 </li>
 <li>
 Support HR system automation and process improvements
 </li>
 <li>
 Provide documentation for internal and external audits
 </li>
 <li>
 Lead ER and payroll teams for efficient service delivery
 </li>
 <li>
 Establish workflows, timelines, and payroll calendars
 </li>
 <li>
 Collaborate with stakeholders to align HR with business goals and provide insights based on HR and payroll data
 </li>
 <li>
 Identify process gaps and drive continuous improvement
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Business Administration, Finance, or related field
 </li>
 <li>
 10+ years of experience in employee relations and payroll and minimum 3 years in a managerial role
 </li>
 <li>
 Proficiency in HRIS and payroll systems
 </li>
 <li>
 Strong skills in data analysis and reporting tools
 </li>
 <li>
 Advanced MS Office skills
 </li>
 <li>
 Fluent in English (Arabic is a plus)
 </li>
 <li>
 Strong knowledge of labor laws and payroll compliance
 </li>
 <li>
 High accuracy in managing complex payroll operations
 </li>
 <li>
 Ability to handle sensitive cases with confidentiality and professionalism
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Analytical mindset with data-driven decision-making ability
 </li>
 <li>
 Process improvement and problem-solving capabilities
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 Apply now and be part of something exciting!
 
 
 
</div>

Employee Relations & Payroll Manager

Burgan Bank

<div>
 
 
 
 Position: Officer- IT Business Relationship Management
 
 
 
 
 
 
 Group: Information Technology
 
 
 
 
 
 
 
 
 Primary Job Purpose
 
 
 
 
 
 
 The role holder is responsible to coordinate, monitor, and support the day-to-day activities of the IT Business Relationship Management, involves collaborating with stakeholders to understand business requirements, translating them into technical specifications, and facilitating the development of IT solutions to help achieve the Bank's strategic business objectives while helping to maintain compliance to laws, policies and regulations.
 
 
 The job holder must therefore have the necessary knowledge and understanding of the related processes together with their implications, and is expected to analyse, address, track and successfully resolve requests and issues within the area of responsibility, as well as to help ensure meeting the service quality requirements and performance benchmarks.
 
 
 
 
 
 
 Job Roles &amp; Responsibilities:
 
 
 
 
 
 
 
 Operations, Review and Reporting
 
 
 
 
 
 
 Understanding
 
 
 
 
 <ul>
 <li>
 Maintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Fieldwork
 
 
 
 
 <ul>
 <li>
 Collaborate with business stakeholders to gather, analyse, and document business requirements related to IT projects and initiatives.
 </li>
 <li>
 Translate business requirements into clear and detailed technical specifications for development teams, ensuring alignment with bank policies, standards, and regulatory guidelines.
 </li>
 <li>
 Conduct thorough business process analysis to identify opportunities for improvement, efficiency gains, and automation within existing systems and processes.
 </li>
 <li>
 Work closely with software developers, architects, and QA teams to ensure the successful delivery of IT solutions that meet business needs and quality standards.
 </li>
 <li>
 Conduct user acceptance testing (UAT) and facilitate user training sessions to ensure successful adoption and utilization of IT solutions.
 </li>
 <li>
 Monitor adherence to procedures and controls in area of responsibility and report incidents and violations to reduce risk
 </li>
 </ul>
 
 
 
 
 
 
 
 Reporting
 
 
 
 
 <ul>
 <li>
 Generate and circulate scheduled periodic and requested ad-hoc reports ensuring their accuracy and timely delivery
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 
 
 Internal Interactions
 
 
 <ul>
 <li>
 Participate in the various cross-functional committees/team discussions for multiple purposes to achieve optimal service efficiency
 </li>
 <li>
 Continuously coordinate and collaborate with IT teams, as well as wider business and control units for effective and efficient process support
 </li>
 </ul>
 
 
 External Representation
 
 
 <ul>
 <li>
 Maintain continuous interaction, coordination and collaboration with relevant external System and Service Suppliers
 </li>
 </ul>
 
 
 
 
 
 Job Specifications
 
 
 
 
 
 E
 
 ducational Qualification(s)
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent in a related field
 </li>
 </ul>
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum experience
 </li>
 </ul>
 <ol>
 <li>
 Officer: 2 Years
 </li>
 <li>
 Senior Officer: 4 Years
 </li>
 </ol>
 <ul>
 <li>
 Strong analytical, technical, interpersonal and communication skills
 </li>
 <li>
 Knowledge of business operations, system requirements, and IT processes
 </li>
 </ul>
 
 
 
 Language(s) known
 
 
 
 <ul>
 <li>
 English (Proficient)
 </li>
 <li>
 Arabic (Proficient)
 </li>
 </ul>
 
 
</div>

Officer- IT Business Relationship Management

Ramr

The Payroll &amp; Administration Officer is responsible for the accurate and timely processing of payroll while supporting day-to-day administrative operations. This role ensures compliance with company policies and Kuwait&rsquo;s labor regulations, maintains employee records, and contributes to efficient office management.Requirements<ul><li>Bachelor degree</li><li>5 years of experience</li><li>Experience in handling payroll cycle</li><li>Knowledge of HR administration</li></ul>Job Type: Full-timeWork Location: In person

Admin & payroll officer

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