employee relations performance officer

Shamiya Catering

We are seeking an Employee Relations &amp; Performance Officer to support workforce discipline, performance management, and training initiatives across our restaurant operations. This role requires strong interpersonal skills, firmness, and hands-on engagement with operational teams.Key Responsibilities<ul><li>Handle employee relations issues, grievances, and conflict resolution</li><li>Manage probation reviews, performance appraisals, and PIPs</li><li>Coordinate and support staff training programs</li><li>Work closely with shift managers and cluster managers</li><li>Conduct regular branch visits to assess performance and compliance</li><li>Assist with incentive and performance tracking programs</li><li>Prepare reports and recommendations for senior operations management</li></ul>Requirements<ul><li>Experience in employee relations, HR operations, or a similar role</li><li>Strong communication and interpersonal skills</li><li>Ability to be firm, objective, and professional</li><li>Comfortable working in a fast-paced restaurant environment</li><li>English required; additional languages are an advantage</li></ul>What We Offer<ul><li>Stable role within a growing multi-brand food company</li><li>Exposure to real operational decision-making</li><li>Career growth for the right candidate</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per month

Employee Relations & Performance Officer

TSL Company

Location: Kuwait Experience: 3&ndash;5 years Department: Human ResourcesJob Summary:TSL Group is looking for a proactive and experienced HR Officer to manage and support all HR functions in Kuwait. The ideal candidate will have 3&ndash;5 years of hands-on experience handling day-to-day HR operations, ensuring compliance with company policies and Kuwait Labor Law, and contributing to a positive employee experience.Key Responsibilities:<ul><li>Manage end-to-end HR operations including recruitment, onboarding, employee relations, and offboarding.</li><li>Maintain employee records, contracts, renewals, and HR documentation accurately.</li><li>Ensure compliance with Kuwait Labor Law, company policies, and HR procedures.</li><li>Support payroll processing, leave management, attendance tracking, and benefits administration.</li><li>Coordinate with government authorities (MGRP, PACI, visas, work permits, residencies).</li><li>Assist in implementing HR policies, performance management processes, and employee engagement initiatives.</li><li>Prepare HR reports and maintain HR databases.</li><li>Support training, HR audits, and employee development programs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>3&ndash;5 years of HR experience in Kuwait covering all HR functions.</li><li>Strong knowledge of Kuwait Labor Law and local HR practices.</li><li>Bilingual proficiency in Arabic and English (spoken and written).</li><li>Proficient in MS Office and HR systems/ERP.</li><li>Excellent communication, organizational, and interpersonal skills.</li><li>Ability to handle confidential information with discretion and work under pressure.</li></ul>Preferred Skills:<ul><li>Experience in multi-national or group companies.</li><li>Strong coordination skills with government entities.</li><li>Ability to work independently and take initiative in HR projects.</li></ul>Job Type: Full-timePay: KD450.000 - KD500.000 per month

HR Officer

TalentScript

<div>
 
 
 About Our Client
 
 
 
 
 
 
 Our client is a
 
 well-known and leading Food &amp; Beverage brand in Kuwait
 
 , recognized for its strong market presence, high-quality offerings, and commitment to operational excellence. As part of their continued growth and expansion, they are seeking an experienced
 
 Senior HR Officer
 
 to strengthen their human resources function and support a dynamic, fast-paced business environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage end-to-end HR operations including onboarding, offboarding, employee relations, and HR administration
 </li>
 <li>
 Act as a point of contact for employees on HR-related matters, policies, and procedures
 </li>
 <li>
 Ensure compliance with
 
 Kuwait Labor Law
 
 , company policies, and internal HR standards
 </li>
 <li>
 Oversee recruitment activities in coordination with management and external partners
 </li>
 <li>
 Manage employee records, contracts, renewals, and documentation
 </li>
 <li>
 Support performance management processes, appraisals, and employee development initiatives
 </li>
 <li>
 Handle disciplinary actions, grievances, and investigations in a professional and confidential manner
 </li>
 <li>
 Coordinate training programs and support talent development initiatives
 </li>
 <li>
 Prepare HR reports, dashboards, and documentation for management review
 </li>
 <li>
 Support payroll coordination, attendance, leave management, and benefits administration
 </li>
 <li>
 Contribute to continuous improvement of HR policies and procedures, tailored to F&amp;B operations
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 Minimum
 
 5&ndash;7 years of HR experience
 
 , preferably within the
 
 F&amp;B, hospitality, or retail sector
 
 </li>
 <li>
 Strong knowledge of
 
 Kuwait Labor Law
 
 and HR best practices
 </li>
 <li>
 Experience managing high-volume, operational workforces
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to handle sensitive matters with discretion and professionalism
 </li>
 <li>
 Strong organizational skills with attention to detail
 </li>
 <li>
 Proficient in HR systems and MS Office
 </li>
 <li>
 Arabic and English fluency is a must.
 </li>
 </ul>
 
 
</div>

Senior Human Resources Officer

PCPLTD

LocationKuwait (Head Office with oversight across multiple restaurant outlets)IndustryFood &amp; Beverage / HospitalityJob SummaryThe HR Manager will be responsible for end-to-end human resource management across a multi-outlet restaurant chain in Kuwait. The role includes recruitment, manpower planning, employee relations, compliance with Kuwait Labour Law, payroll coordination, performance management, and HR policy implementation for both local and expatriate staff.Key Responsibilities1. Recruitment &amp; Manpower Planning<ul><li>Plan and execute bulk hiring for restaurant staff (Chefs, Cooks, Waiters, Cashiers, Baristas, Supervisors, Cleaners, etc.).</li><li>Coordinate overseas recruitment (India, Nepal, Philippines, etc.) with licensed manpower agencies.</li><li>Conduct interviews, selection, onboarding, and deployment across outlets.</li><li>Maintain staffing levels as per business requirements and expansion plans.</li></ul>2. Compliance &amp; Labour Law<ul><li>Ensure full compliance with Kuwait Labour Law, residency regulations, and Ministry of Social Affairs &amp; Labour (MOSAL) requirements.</li><li>Handle visas, residencies, work permits, medicals, and related documentation in coordination with PROs.</li><li>Maintain employee records, contracts, and renewals.</li></ul>3. Employee Relations &amp; Welfare<ul><li>Act as a point of contact for employee grievances, disciplinary matters, and conflict resolution.</li><li>Manage attendance, leave, absenteeism, warnings, terminations, and end-of-service benefits.</li><li>Promote a positive work culture aligned with hospitality standards.</li></ul>4. HR Policies &amp; Procedures<ul><li>Develop and implement HR policies, SOPs, employee handbooks, and code of conduct.</li><li>Ensure uniform HR practices across all outlets.</li><li>Monitor compliance with company rules and disciplinary procedures.</li></ul>5. Performance Management &amp; Training<ul><li>Design and implement performance appraisal systems for restaurant staff and managers.</li><li>Identify training needs and coordinate skills, hygiene, customer service, and compliance training.</li><li>Support outlet managers in team development and productivity improvement.</li></ul>6. Payroll &amp; Compensation<ul><li>Coordinate payroll processing in line with contracts, overtime, and Kuwait wage norms.</li><li>Ensure timely salary payments and proper documentation.</li><li>Handle compensation structuring, incentives, and staff benefits.</li></ul>7. HR Reporting &amp; MIS<ul><li>Prepare monthly HR reports: headcount, attrition, recruitment status, visa status, and compliance updates.</li><li>Provide HR data and insights to senior management for decision-making.</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>5&ndash;8 years of HR experience, preferably in restaurants, hospitality, retail, or FMCG.</li><li>Minimum 2&ndash;3 years experience in Kuwait or GCC (mandatory).</li><li>Strong knowledge of Kuwait Labour Law and visa processes.</li><li>Experience managing multi-national workforce and multi-location operations.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills</li><li>Excellent knowledge of recruitment (local &amp; overseas)</li><li>Hands-on experience in employee relations and disciplinary handling</li><li>Good communication skills in English (Arabic is a strong advantage)</li><li>Ability to work under pressure in a fast-paced restaurant environment</li><li>Proficient in HR systems, MS Excel, and reporting</li></ul>Preferred Candidate Profile<ul><li>Experience working with QSR chains, casual dining, or fine-dining restaurant groups</li><li>Candidates currently in Kuwait will be preferred</li><li>Immediate or short notice joiners preferred</li></ul>Job Type: Full-timePay: KD1,000.000 - KD1,500.000 per monthApplication Question(s):<ul><li>Are you based in Kuwait </li><li>Can you speak Arabic</li></ul>Work Location: In person

Human Resource - HR Manager – Restaurant Chain

Boutiqaat

Training OfficerAbout the RoleWe are seeking a motivated and results-driven Training Officer to design, deliver, and evaluate effective training programs that support staff development and organizational performance. The ideal candidate is passionate about learning, highly organized, and skilled at engaging diverse audiences.Key Responsibilities<ul><li>Identify training needs through consultation and performance analysis</li><li>Design and deliver engaging training sessions (in-person and/or online)</li><li>Develop training materials, manuals, and presentations</li><li>Monitor and evaluate training effectiveness and report outcomes</li><li>Support onboarding and continuous professional development initiatives</li><li>Maintain accurate training records and documentation</li></ul>Requirements<ul><li>Diploma or degree in Education, Human Resources, Training, or a related field</li><li>Proven experience in training delivery or learning &amp; development</li><li>Strong communication and presentation skills</li><li>Ability to plan, organize, and manage multiple training activities</li><li>Proficiency in MS Office and learning management systems (LMS) is an advantage</li></ul>Key Competencies<ul><li>Excellent interpersonal skills</li><li>Analytical and problem-solving ability</li><li>Adaptability and creativity in training methods</li><li>Attention to detail and strong time management</li></ul>Job Type: Full-timeExperience:<ul><li>Training Officer: 1 year (Preferred)</li></ul>

Training Officer

Automak Automotive Co. K.S.C.C

<div>
 
 
 About the Role
 
 
 
 The Payroll Officer is responsible for managing and processing employee payroll accurately and on time in accordance with Kuwait Labor Law and company policies. The role ensures compliance with statutory requirements, maintains payroll records, and serves as a key point of contact for employee payroll-related matters.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Process monthly payroll accurately and within deadlines for all employees
 </li>
 <li>
 Calculate salaries, overtime, allowances, bonuses, commissions, and deductions
 </li>
 <li>
 Ensure compliance with Kuwait Labor Law and relevant regulations
 </li>
 <li>
 Manage statutory deductions and contributions, including:
 </li>
 <li>
 Social Security contributions (Public Institution for Social Security &ndash; PIFSS)
 </li>
 <li>
 End-of-Service Benefits (EOSB) calculations
 </li>
 <li>
 Maintain accurate payroll records, including new hires, resignations, terminations, salary adjustments, and promotions
 </li>
 <li>
 Coordinate with HR to ensure employee data, leave balances, and attendance records are accurate
 </li>
 <li>
 Prepare payroll reports, bank transfer files, and salary schedules
 </li>
 <li>
 Handle employee payroll queries and resolve discrepancies professionally and confidentially
 </li>
 <li>
 Support payroll audits and provide required documentation
 </li>
 <li>
 Ensure payroll data confidentiality and data security at all times
 </li>
 <li>
 Assist with final settlement calculations, including EOSB, unused leave, and deductions
 </li>
 <li>
 Liaise with Finance for payroll reconciliation and accounting entries
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Accounting, Finance, Human Resources, or a related field
 </li>
 <li>
 Minimum 2&ndash;5 years of payroll experience, preferably within Kuwait
 </li>
 <li>
 Strong knowledge of Kuwait Labor Law, PIFSS regulations, and EOSB calculations
 </li>
 <li>
 Experience with payroll software and HR systems
 </li>
 <li>
 Proficiency in Microsoft Excel and payroll-related tools
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 High attention to detail and accuracy
 </li>
 <li>
 Strong numerical and analytical skills
 </li>
 <li>
 Ability to handle confidential information with integrity
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Ability to meet strict payroll deadlines
 </li>
 <li>
 Strong organizational and problem-solving skills
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience working in a multi-national or multi-payroll environment
 </li>
 <li>
 Knowledge of Arabic is an advantage
 </li>
 <li>
 Experience in coordinating with banks and government entities
 </li>
 </ul>
 
 
</div>

Payroll Officer

Masaha Equipment Co

Job Purpose:The Admin Officer will support daily administrative operations with a strong focus on residency and manpower-related processes. The role requires fluency in Arabic reading and writing and hands-on experience in handling residency procedures and manpower files in accordance with local regulations.Key Responsibilities:<ul><li>Handle and follow up on employee residency and visa processes, including renewals, transfers, and cancellations.</li><li>Manage and update manpower files and related documentation with relevant authorities.</li><li>Prepare, review, and submit official Arabic documents and correspondence.</li><li>Coordinate with government entities such as the Public Authority for Manpower and Ministry of Interior.</li><li>Maintain accurate administrative records, files, and databases.</li><li>Support HR and management with administrative reporting and documentation.</li><li>Ensure compliance with local labor laws and company policies.</li></ul>Requirements:<ul><li>Fluency in reading and writing Arabic is mandatory.</li><li>Proven experience in residency processes and manpower files.</li><li>Bachelor&rsquo;s degree or diploma in Administration or a related field (preferred).</li><li>Good knowledge of local labor laws and government procedures.</li><li>Ability to work independently and meet deadlines.</li></ul>Job Type: Full-timePay: KD250.000 - KD300.000 per monthWork Location: In person

Admin Officer

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