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erp specialist

Dhofar Global

The Role
 The ERP Support Specialist is responsible for managing, supporting, and enhancing the company’s ERP systems, ensuring seamless business operations across departments. This role involves understanding business processes, analysing requirements, configuring ERP modules, generating reports, improving workflows, and ensuring data accuracy for decision-making. The specialist works closely with Sales, Finance, Operations, Procurement, and Management teams to ensure the ERP system supports day-to-day business needs efficiently. DUTIES & RESPONSIBILITIES ERP System Management • Manage, configure, and maintain ERP modules (e.g., Sage X3, Microsoft Dynamics Business Central, Odoo, SAP, or Oracle—adjust as required). • Troubleshoot user issues and provide timely support. • Monitor ERP performance and coordinate with vendors for upgrades, fixes, or enhancements. • Ensure smooth rollout of new functionalities, modules, and integrations. Business Process Analysis • Understand and document business processes across departments. • Identify gaps or inefficiencies and propose solutions. • Work with management to align ERP workflows with company policies and business rules. Data Management • Maintain data integrity and master data (customers, suppliers, items, BOM, chart of accounts, etc.). • Perform regular data audits and validations. • Ensure accurate and timely updates of transactional data. Reporting & Dashboarding • Design and develop MIS reports, KPIs, dashboards, and analytics (Power BI, Excel, ERP-native tools). • Automate routine reports for Management, Sales, Finance, and Operations. • Provide actionable insights based on data trends. User Training & Support • Train staff on ERP functionalities and best practices. • Create user manuals, SOPs, and process documentation. • Provide ongoing support to end users and ensure high adoption levels. Systems Integration • Coordinate integration between ERP and other systems (CRM, POS, HRMS, e-commerce, WMS, etc.). • Work with internal/external developers to build API-based integrations. Security & Compliance • Maintain role-based access control in the ERP. • Ensure data security, backups, and compliance with internal controls. • Support audit requirements related to system access and data.
 
Requirements
 <ul>
<li>Bachelor’s degree in IT, Computer Science, MIS, or related field. • 2–5 years of experience as MIS/ERP Specialist, ERP Analyst, or Business Systems Analyst. Preferred experience in implementation or support of ERP projects. • Strong knowledge of ERP platforms (Business Central) • Proficiency in SQL queries, databases, and data analysis. • Power BI and Excel reporting skills. • Understanding of APIs, integrations, and automation.• • Strong troubleshooting and problem-solving skills.. • Effective vendor negotiation and stakeholder management. • Knowledge of cybersecurity and data protection best practices. • Strong communication and user support capabilities. • Ability to work under pressure and manage multiple priorities.</li>
</ul>
About the company
 Dhofar Global is a regional key player in hygiene and public health solutions. The company is on a transformation journey to expand its product portfolio and geographic reach to serve customers across borders and industries while maintaining its positioning as a trusted partner in delivering sustainable solutions that enhance lives and lifestyles. Dhofar Global serves organizations in the United Arab Emirates, Oman, and Qatar, ranging from hotels to restaurants, catering suppliers, corporate businesses, cleaning and facility management, to companies in petroleum, aviation, telecom, automotive, healthcare, wellbeing and wellness, and much more. The company is a pioneer in e-commerce and provides comprehensive e-services, designed to empower organizations by simplifying their sourcing lifecycles while fostering meaningful relationships and enabling informed decisions. Its state-of-art e-services allow customers to: - Streamline their operations. - Save time, energy, and money by accessing all necessary information through a single, user-friendly platform and dashboard. - Seamlessly manage orders with personalized product suggestions, exclusive online discounts and promotions, tailored product searches, and customized pricing through quotation requests. - Effortlessly oversee every aspect of their orders, from data collection and placement to automation, shipment tracking, and payment monitoring along with real-time inventory management for efficient stock tracking, preventing overstocking or shortages. Dhofar Global believes that its human resources are its most valuable asset and is proud of the unwavering loyalty of its teams providing the best customer service in the industry.

ERP Specialist

Automaxtools Trading LLC

Industry: Workshop Equipment &amp; Tools Trading Department: Customer Support / Operations Experience Required: 2-3 years Location: Sharjah Employment Type: Full-Time Preference: Females OnlyJob SummaryWe are seeking a female Customer Service Representative with a technical background and strong p*roficiency in ERP software for a workshop equipment and tools trading company*. The role involves handling customer inquiries, processing orders, coordinating with sales and technical teams, and ensuring accurate and timely service using the ERP system.Key Responsibilities<ul><li>Handle customer inquiries related to workshop equipment, tools, and spare parts</li><li>Process sales orders, quotations, delivery notes, and invoices through ERP software</li><li>Understand basic technical specifications of workshop equipment and tools</li><li>Coordinate with sales, warehouse, logistics, and technical teams</li><li>Track order status, stock availability, and delivery schedules in ERP</li><li>Assist customers with product selection and technical clarifications</li><li>Maintain accurate customer and transaction records in ERP</li><li>Handle customer complaints and service issues professionally</li><li>Prepare reports related to orders, sales, and customer support</li></ul>Required Qualifications &amp; Skills<ul><li>Female candidates only</li><li>Diploma or Bachelor&rsquo;s degree in Engineering, Technical, or related field</li><li>Experience in customer service, coordination, or inside sales</li><li>Strong working knowledge of ERP software (Odoo, SAP, Oracle, Tally, or similar)</li><li>Ability to understand technical product specifications and part numbers</li><li>Proficiency in MS Office (especially Excel)</li><li>Good communication and coordination skills</li></ul>Preferred Skills<ul><li>Experience in tools, machinery, automotive, or industrial trading companies</li><li>Knowledge of inventory, sales, and CRM modules in ERP</li><li>Ability to work in a fast-paced trading environment</li></ul>Job Type: Full-time

Customer Service Representative

Tabasco

Job Title: IT cum HR CoordinatorLocation: UAE Industry: Manpower Supply / Staffing / Outsourcing Reports To: HR Manager / Operations DirectorJob PurposeThe IT cum HR Coordinator supports day-to-day HR operations and ensures smooth functioning of HR systems, ERP platforms, and IT-related coordination. The role bridges HR, Operations, and IT to ensure employee lifecycle processes, data accuracy, system availability, and timely resolution of HR and IT-related issues across sites and camps.Key ResponsibilitiesHR Operations &amp; Coordination<ul><li>Support employee onboarding, mobilization, and documentation for new hires.</li><li>Maintain accurate employee records (personal details, visa status, contracts, attendance, leaves) in ERP/HR systems.</li><li>Coordinate with Operations and Camp Supervisors for attendance, duty rosters, overtime, and leave tracking.</li><li>Assist in handling employee queries, grievances, disciplinary issues, and camp-related concerns.</li><li>Support HR Manager in issuing warning letters, notices, acknowledgements, and maintaining employee files.</li><li>Assist in payroll coordination by ensuring accurate attendance and data submission to Finance.</li><li>Support offboarding activities including clearance, asset handover, passport release, and full &amp; final settlement coordination.</li></ul>IT / ERP / Systems Support<ul><li>Act as the first point of contact for ERP, HRMS, attendance, and payroll system issues.</li><li>Coordinate with ERP vendors / internal IT teams for system troubleshooting, enhancements, and upgrades.</li><li>Ensure proper data entry, system usage, and compliance across HR and Operations teams.</li><li>Manage user access, permissions, and basic system configurations as per management approval.</li><li>Assist in implementation of new modules, reports, or automation initiatives in ERP systems.</li><li>Maintain IT assets related to HR operations (biometric devices, attendance systems, computers, printers).</li></ul>Reporting &amp; Documentation<ul><li>Generate HR and operational reports such as attendance summaries, manpower deployment reports, leave reports, and disciplinary logs.</li><li>Maintain logs for system issues, fixes, and improvements.</li><li>Ensure confidentiality and data security of employee and company information.</li></ul>Coordination &amp; Compliance<ul><li>Liaise with Finance, Operations, PRO, and IT teams to ensure smooth workflow.</li><li>Ensure HR and system processes align with UAE Labour Law and company policies.</li><li>Support audits, inspections, and management reviews by providing accurate data and reports.</li></ul>Skills &amp; Competencies<ul><li>Strong understanding of HR operations in manpower / labour supply environment.</li><li>Good knowledge of ERP / HRMS systems (Tally, SAP, Zoho, Oracle, or similar).</li><li>Basic IT troubleshooting skills (systems, printers, attendance devices).</li><li>Strong coordination and communication skills.</li><li>Ability to handle sensitive employee matters professionally.</li><li>Good reporting and documentation skills.</li><li>Time management and ability to work under pressure in a fast-paced environment.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in HR, IT, Business Administration, or related field.</li><li>2&ndash;3 years of experience in HR coordination, ERP support, or combined HR-IT role (preferably in manpower supply or contracting companies). Home country experience also acceptable</li><li>Experience working with large workforce data and attendance systems is an advantage.</li><li>Knowledge of UAE Labor Law is preferred.</li><li>Language : HINDI (Required), English (Required), Malayalam (Preferred)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

HR cum IT Coordinator

Mena Water FZC

<div><div>Key Responsibilities:</div><ul><li>
Goods Receipt (GRN Creation &amp; Verification):<ul><li>
Receive incoming materials, inspect quality &amp; quantity against PO/delivery note.</li><li>
Coordinate with QC for inspection if required.</li><li>
Create GRN accurately in ERP and ensure all documents are filed properly.</li></ul></li><li>
Material Issuance:<ul><li>
Issue materials based on approved material request/issue slips.</li><li>
Ensure accurate quantity issuance and update ERP entries without delay.</li><li>
Return material handling and update in ERP.</li></ul></li><li>
Inventory Management:<ul><li>
Perform binning, labelling, and proper stacking of materials.</li><li>
Conduct daily cycle counts and assist in monthly/quarterly stock counts.</li><li>
Report stock discrepancies immediately.</li></ul></li><li>
Storage &amp; Housekeeping:<ul><li>
Maintain organized storage for raw materials, consumables, and finished goods.</li><li>
Ensure adherence to 5S and safety standards in warehouse areas.</li></ul></li><li>
Documentation &amp; ERP Transactions:<ul><li>
Update all inbound/outbound transactions in ERP in real-time.</li><li>
Maintain filing of delivery notes, GRNs, MRNs, issue slips, and other records.</li></ul></li><li>
Coordination &amp; Support:<ul><li>
Coordinate with purchasing, production, and logistics for smooth material flow.</li><li>
Inform store in-charge of urgent stock requirements or shortages.</li></ul></li><li>
Safety &amp; Compliance:<ul><li>
Follow PPE requirements and warehouse safety procedures.</li><li>
Report unsafe conditions and support in implementing safety measures.</li></ul></li></ul><div></div><div> 
Qualification &amp; Experience:</div><ul><li>
Minimum Qualifications: High school diploma or equivalent (technical background preferred).</li><li>
Minimum Experience: Minimum of 2 years of experience in a similar role, preferably in the water treatment.</li></ul><div></div><div> 
Key Generic Skills:</div><ul><li>
Prior experience in storekeeping, retail, or water treatment industry is an advantage.</li><li>
Strong organizational and communication skills.</li><li>
Ability to lift and move stock safely.</li><li>
Basic computer skills for inventory management.</li></ul></div>

Store Assistant

Gaelan Medical Care - Hospital

Hiring: Specialist / Consultant Psychiatrist (Part‑Time)We are looking for a qualified Specialist/Consultant Psychiatrist to join our medical team on a part‑time basis (Sharjah).If you are interested in applying, please submit your CV directly through Indeed or click the Apply button.Job Types: Full-time, Part-time

Consultant / Specialist Psychiatrist

Early Warning Fire Systems

Hiring: Fire Fighting Coordinator (Engineer)We are seeking a proactive and technically grounded Fire Fighting Coordinator to join our team in the UAE. This is a unique role that combines Engineering knowledge with Operational Coordination and Sales Support.The successful candidate will be the central point of contact for our maintenance and service division, ensuring that every lead is tracked, every quotation is accurate, and every customer is followed up with professionalism.The Role at a GlanceAs a Fire Fighting Coordinator, you are responsible for the administrative and technical &quot;engine room&quot; of our service department. You will take ownership of the lifecycle of AMC (Annual Maintenance Contracts) and Callout requests&mdash;from initial lead entry in the ERP to the final closing of the deal.Key Responsibilities<ul><li>Lead Management: Create and manage leads for AMCs and emergency callouts within the ERP system, ensuring all data is accurate and up-to-date.</li><li>Quotation Quality Control: Review technical reports and quotations post-estimation to ensure they meet both company standards and client requirements before submission.</li><li>Proposal Submission: Manage the formal dispatch of quotations and technical proposals to customers via professional email correspondence.</li><li>Sales Pipeline Follow-up: Proactively follow up with clients on submitted quotations to address clarifications, negotiate terms, and successfully close the deal.</li><li>Mail &amp; Communication Handling: Act as the primary point of contact for incoming service inquiries, managing the department&rsquo;s email flow and ensuring timely responses.</li><li>Inter-departmental Coordination: Liaise between the Estimation, Survey, and Operations teams to ensure a smooth transition from a lead to an active service job.</li></ul>Mandatory RequirementsCandidates must meet the following criteria to be considered:<ul><li>Education: Bachelor&rsquo;s Degree in Mechanical or Electrical Engineering. (Technical background is essential for reviewing reports).</li><li>Industry Experience: 2&ndash;4 years of experience in a coordination or sales support role within the Fire Systems / MEP industry in the UAE.</li><li>ERP Proficiency: Hands-on experience using ERP software for lead and quote management.</li><li>Language: Excellent command of written and spoken English for professional mail handling.</li></ul>Skills &amp; Qualifications<ul><li>Strong organizational skills with the ability to manage a high volume of emails and follow-ups.</li><li>A &quot;closer&quot; mindset&mdash;comfortable with reaching out to clients to push for deal finalization.</li><li>Technical understanding of firefighting systems (sprinklers, pumps, extinguishers etc.) to review service reports intelligently.</li><li>Ability to work under pressure and handle multiple client inquiries simultaneously.</li></ul>How to ApplyIf you are an engineer with a flair for coordination and customer engagement, please apply directly via LinkedIn or send your CV to razak@earlywarning.ae#FireFighting #Coordinator #ServiceCoordinator #MEPJobs #EngineeringJobsUAE #FireSafety #AMC #SalesSupport #ProjectCoordinationJob Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>1.	Do you hold a Bachelor&rsquo;s degree in Mechanical or Electrical Engineering? </li><li>2.	How many years of experience do you have in the Fire Systems or MEP industry in the UAE?</li><li>3.	Have you previously used an ERP system to manage leads and quotations</li><li>4.	Are you comfortable making outbound follow-up calls to clients to close sales deals? </li><li>5.	What is your current visa status and notice period?</li></ul>

Fire Fighting Coordinator (Engineer)

Al Maham Group

Job Title: Accountant &ndash; Accounts Receivable (Odoo ERP)Location: [Umm Al Quwain/Sharjah] Work Schedule: Saturday to Thursday, 7:00 AM &ndash; 5:00 PM Department: Finance &amp; Accounting Reports To: Accounting Supervisor / Finance ManagerJob Summary:We are seeking a detail-oriented and motivated Accountant to join our finance team, primarily focusing on Accounts Receivable (AR). The ideal candidate will have a solid understanding of AR processes and strong hands-on experience with Odoo ERP software. This position plays a key role in ensuring timely invoicing, accurate tracking of payments, and efficient reconciliation of customer accounts.Key Responsibilities:<ul><li>Generate and issue accurate customer invoices in Odoo.</li><li>Monitor accounts receivable aging reports and follow up on overdue balances.</li><li>Record and reconcile customer payments in Odoo.</li><li>Communicate with clients to resolve billing inquiries and discrepancies.</li><li>Coordinate with the sales and operations teams to validate billing data.</li><li>Assist in month-end and year-end closing related to AR.</li><li>Maintain accurate records of all AR transactions and documentation.</li><li>Prepare regular AR reports for management review.</li><li>Support internal and external audits as required.</li><li>Contribute to process improvements within the accounting team.</li></ul>Requirements:Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>2+ years of experience in an accounting role, with a focus on Accounts Receivable.</li><li>Prior experience using Odoo ERP is strongly preferred.</li></ul>Skills:<ul><li>Proficient in Odoo and Microsoft Excel.</li><li>Strong understanding of accounting principles related to AR.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to work effectively within a team.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li></ul>Working Conditions:<ul><li>Full-time, office-based position.</li><li>Standard work hours: 7:00 AM to 5:00 PM, Saturday through Thursday.</li></ul>Job Type: Full-timePay: AED1,600.00 - AED4,500.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>odoo: 2 years (Required)</li></ul>

Accountant Odoo

Explore 62+ Erp specialist in Sharjah this January. Find roles across top companies and apply now to boost your career.