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assistant sales manager - groups & events Jobs in Bahrain

customer service & e-commerce coordinator Jobs in Bahrain

events coordinator

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.
 </li>
 <li>
 Proactively solicit new group accounts (corporate, social, association, tour &amp; travel) through outside calls, site inspections, and industry networking.
 </li>
 <li>
 Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.
 </li>
 <li>
 Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.
 </li>
 <li>
 Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&amp;B minimums.
 </li>
 <li>
 Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.
 </li>
 <li>
 Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.
 </li>
 <li>
 Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.
 </li>
 <li>
 Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.
 </li>
 <li>
 Step in to cover the Sales Director&rsquo;s duties during absence and work flexible evenings/weekends for major group arrivals or events.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-3 years of proven experience in sales management, with a focus on groups and events
 </li>
 <li>
 Demonstrated experience in hospitality, resort operations, or event coordination
 </li>
 <li>
 Strong proficiency in CRM software and sales reporting tools
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients
 </li>
 <li>
 Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets
 </li>
 <li>
 Strong organizational and time management skills with the ability to manage multiple projects simultaneously
 </li>
 <li>
 Team leadership experience with the ability to motivate and develop staff
 </li>
 <li>
 Proficiency in Microsoft Office Suite and event management software
 </li>
 <li>
 Knowledge of group booking systems and hospitality management systems
 </li>
 <li>
 Ability to work flexible hours, including evenings and weekends as needed for events
 </li>
 <li>
 Willingness to work in a resort environment and adapt to a multicultural workplace
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering exceptional service
 </li>
 <li>
 Analytical skills with the ability to interpret sales data and market trends
 </li>
 <li>
 Experience in luxury hospitality or high-end event management is preferred
 </li>
 <li>
 Arabic Speaking is an added value.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Assistant Sales Manager - Groups & Events

immortale general trading

Customer Service &amp; E-Commerce CoordinatorWe are looking for a motivated and organized Customer Service &amp; E-Commerce Coordinator to join our team in Bahrain.Responsibilities:<ul><li>Respond to customer inquiries via WhatsApp, social media, and other communication channels</li><li>Handle customer complaints professionally and provide effective solutions</li><li>Follow up on online orders, deliveries, and customer requests</li><li>Manage website orders and update order statuses</li><li>Coordinate with branches and delivery companies</li><li>Follow up on abandoned carts and sales opportunities</li><li>Upload products and perform basic website management tasks</li><li>Ensure a smooth and positive customer experience</li></ul>Requirements:<ul><li>Previous experience in customer service or e-commerce</li><li>Strong communication skills in Arabic and English</li><li>Excellent problem-solving and customer handling abilities</li><li>Good typing speed and organizational skills</li><li>Familiarity with Shopify, websites, and online systems</li><li>Ability to work under pressure and manage multiple tasks</li><li>Experience in retail or mobile accessories is an advantage</li></ul>Pay: BD160.000 - BD250.000 per hourWork Location: In person

Customer Service & E-Commerce Coordinator

Era Projects

Key Responsibilities:&bull;Allocate workers across various sites as per the work requirements and keep the track of the same.&bull;Monitor progress, productivity, and quality of works at Site&bull;Ensure that works has been executed within the agreed timeline and budget&bull;Preparation of budget for minor renovation works.&bull;Coordinate and supervise minor renovation / upgradation works with available manpower in a cost-effective way.&bull;Coordinate logistics of materials, equipment, and manpower allocation.&bull;Promote a clean, safe, and organized working environment on site.&bull;Monitor and control skilled, unskilled, technicians, drivers, operators at Site&bull;Should works as Material coordinator for arranging / purchasing the materials through petty cash as and when required.&bull;Allocate drivers / operators to various works as and when required.&bull;Track vehicle locations, fuel usage, and maintenance schedules&bull;Maintain records of vehicle movement, driver logs, and transport costs.<ul><li>Liaise with project/site teams to plan vehicle and equipment requirements.</li></ul>&bull;Ensure timely servicing of vehicles and equipment&rsquo;s.Requirements:&bull;Minimum 5-7 years of experience in site supervision or foreman role / coordinator role&bull;Ability to manage and coordinate multiple tasks effectively.&bull;Good communication and leadership skills.&bull;Basic computer skills and familiarity with reporting formats.&bull;Knowledge of local construction methods&bull;Valid Bahrain driving licenseWork Location: In person

Site Coordinator

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description<ul><li> 
Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.</li><li>
Respond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.</li><li>
Conduct personalized hotel site inspections and tours for event planners and decision-makers.</li><li>
Negotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food &amp; beverage minimums.</li><li>
Maximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.</li><li>
Create detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.</li><li>
Serve as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.</li><li>
Forecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.</li><li>
Track all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.</li><li>
Maintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.</li></ul> 
Qualifications 
What you will bring to the role:<ul><li>
Minimum 12 months&rsquo; experience in a proactive sales role, preferably in a hotel or conference and events focused business</li><li>
Ability to work in a fast-paced environment where excellent planning and execution skills are needed</li><li>
Exceptional attention to detail and comfortable communicating with all stakeholders</li><li>
Sound understanding of emerging trends in the industry</li><li>
Understanding of budgeting and forecasting, and ability to prepare reports</li><li>
Able to work independently as well as build strong relationships within the hotel team</li><li>
Confident and articulate, with negotiation and networking skills</li><li>
Arabic Speaking is an added value.</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Sales Executive - Groups & Events

Four Seasons

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 We are looking for a
 
 Banquet Server
 
 to join our dynamic Banquets team. The ideal candidate will be passionate about hospitality, have excellent interpersonal skills, and thrive in a fast-paced environment. You will play a key role in delivering exceptional service during events, weddings, and conferences.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Set up banquet rooms according to event specifications.
 </li>
 <li>
 Greet guests warmly and provide attentive service throughout the event.
 </li>
 <li>
 Serve food and beverages promptly and professionally.
 </li>
 <li>
 Maintain cleanliness and organization of banquet areas.
 </li>
 <li>
 Assist with clearing tables and resetting for subsequent functions.
 </li>
 <li>
 Ensure compliance with Four Seasons standards and safety procedures.
 </li>
 <li>
 Work collaboratively with the Banquets team to deliver flawless events.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Previous experience in Food &amp; Beverage or Banquets is preferred but not required.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to work flexible hours, including evenings, weekends, and holidays.
 </li>
 <li>
 Physical stamina to stand for long periods and carry trays.
 </li>
 <li>
 A positive attitude and commitment to exceptional guest service.
 </li>
 </ul>
</div>

Banquet Server

Wyndham Hotels & Resorts EMEA

<div>
 
 Scope And General Purpose Of Job
 
 
 
 The Graphic Designer (in conjunction with the Sales and Marketing team) will make the hotel(s) come alive from a marketing and collateral perspective.
 
 
 All work will be in line with the hotel&rsquo;s business plan and in accordance with corporate policies and procedures, as well as local requirements and regulations.
 
 
 It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Creation and execution of print, digital and outdoor communication in line with established media plans
 </li>
 <li>
 The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements
 </li>
 <li>
 Accountable for maintaining the integrity of the brand, the position is responsible for all visual creative.
 </li>
 <li>
 Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines.
 </li>
 <li>
 Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand&rsquo;s image and style in order to drive hotel revenue.
 </li>
 <li>
 Partners with Marketing Managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables.
 </li>
 <li>
 Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.
 </li>
 <li>
 Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates.
 </li>
 <li>
 Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events.
 </li>
 <li>
 Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national and international to encourage and maximize coverage of all events and promotions. Respond to media enquiries when approached for comments and/or reports.
 </li>
 <li>
 Create innovative and consistent communication designs for marketing and communications materials including: print, presentations, digital and events.
 </li>
 <li>
 Provide graphic design ideas and execute all the design requests.
 </li>
 <li>
 Design, build and maintain micro sites, landing pages and blogs.
 </li>
 <li>
 Create and edit digital clips.
 </li>
 <li>
 Build photo database and photographing campaigns.
 </li>
 <li>
 Create HTML newsletters and e-marketing communications, staying abreast of design trends to improve deliverability.
 </li>
 <li>
 Create, develop and market key events for the hotels, especially during key business periods.
 </li>
 <li>
 Take photographs of all internal functions, banquet and conference functions and VIP&rsquo;s.
 </li>
 <li>
 Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.
 
 
 </li>
 </ul>
 
 
 
 
 
 LAWS, REGULATIONS &amp; POLICIES
 
 
 
 <ul>
 <li>
 Ensure compliance with business operations laws
 </li>
 <li>
 Ensure compliance with hospitality operations laws
 </li>
 <li>
 Ensure compliance to all applicable laws, and corporate standards and guidelines
 
 
 </li>
 </ul>
 
 
 
 
 
 ASSOCIATE RELATIONS
 
 
 
 <ul>
 <li>
 Fosters and develops effective associate relations throughout the hotel
 
 
 </li>
 </ul>
 
 
 
 
 
 HEALTH &amp; SAFETY
 
 
 
 <ul>
 <li>
 Ensures that all potential and real hazards are reduced immediately
 </li>
 <li>
 Fully understands the hotel&rsquo;s fire, emergency and bomb procedures
 </li>
 <li>
 Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates
 </li>
 <li>
 Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening
 </li>
 <li>
 Ensures that the highest standards of personal hygiene, dress, uniforms and appearance
 
 
 </li>
 </ul>
 
 MISCELLANEOUS
 
 
 
 <ul>
 <li>
 Attends meetings and trainings required by the Cluster Marketing / Assistant Marketing Manager / Cluster Director of Sales &amp; Marketing
 </li>
 <li>
 Attends Regional Sales &amp; Marketing meetings and training if required.
 </li>
 <li>
 Continuously seeks to endeavor and improve the hotel&rsquo;s efficient operation and knowledge of own job function
 </li>
 <li>
 Ensures all requests and correspondence (e.g. from Cluster Director of Sales &amp; Marketing / Cluster Marketing Manager) are dealt with in a timely and accurate manner
 </li>
 <li>
 Attends any property meetings that are relevant to the position
 </li>
 <li>
 Is knowledgeable about corporate loyalty / Incentive Programmes.
 </li>
 <li>
 Assists colleagues to perform similar or related jobs when necessary
 </li>
 <li>
 Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently
 </li>
 <li>
 Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel&rsquo;s stakeholders
 </li>
 <li>
 Maintains own working area, materials and company property clean, tidy and in good shape
 </li>
 <li>
 Continuously seeks to endeavor and improve the department&rsquo;s efficient operation, and knowledge of own job function
 </li>
 <li>
 Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG
 </li>
 <li>
 Is well updated on, and possesses solid knowledge of the following:
 </li>
 <li>
 Hotel fire, bomb and emergency procedures
 </li>
 <li>
 Hotel health and safety policies and procedures
 </li>
 <li>
 Wyndham Hotels standards of operation and departmental procedures
 </li>
 <li>
 Current licensing relating to own responsibility, and to the hotel
 </li>
 <li>
 Accepted methods of payment by the hotel
 </li>
 <li>
 Corporate clients generating high business volume
 
 
 </li>
 </ul>
 
 LEADERSHIP
 
 
 
 <ul>
 <li>
 Maintaining a business environment based on Code of Conduct and Company Vision
 </li>
 <li>
 Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances
 </li>
 <li>
 Responsible for People leadership of direct reports ( and their terms) recruitment and selection, performance management (Appraisal/ PDP), associate development and motivation, counselling/ disciplinary issues.
 </li>
 <li>
 Conduct regular coaching sessions/1:1s with direct reports
 
 
 </li>
 </ul>
 
 HUMAN RESOURCES
 
 
 
 <ul>
 <li>
 Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.
 </li>
 <li>
 Ensure that the administration of the probation review process in the operational departments and ensure that follow- up for all issues is done in timely manner and results of both follow- up and the initial reviews are communicated to all relevant parties.
 </li>
 <li>
 Talent Reviews have taken place as per the communicated timeline and are live in the business
 </li>
 <li>
 Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged.
 </li>
 <li>
 Control the LTO, Absence and Payroll in your department / operational departments in conjunction with the HR Leader on property to ensure that any areas of concern and monitored and rectified to meet the HR BSC Targets.
 </li>
 <li>
 Manage the AES process in your department / for the operational departments ensure that the follow up meetings are done and the associates have timely feedback.
 </li>
 <li>
 Conduct interviews for relevant roles in conjunction with HR
 </li>
 <li>
 Review manning and re- recruitment of all positions in conjunction with HR
 </li>
 <li>
 Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback.
 </li>
 <li>
 Support WYNcom with quarterly People, Community and Sustainability engagement events
 
 
 </li>
 </ul>
 
 COMMUNICATION
 
 
 
 <ul>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Conduct documented 121&rsquo;s with all direct reports
 </li>
 <li>
 Share all relevant information with GM &amp; HR reports
 </li>
 <li>
 Attend all ExCom Meetings
 </li>
 <li>
 Attend Business Review Meeting
 </li>
 <li>
 Quarterly Hotel Meeting
 
 
 </li>
 </ul>
 
 FINANCE
 
 
 
 <ul>
 <li>
 Plan and track departmental budget
 </li>
 <li>
 Plan and track departmental holidays and lieu days as per the needs of the business
 </li>
 <li>
 Review with the Finance leader/HR Leader the payroll figures (and challenge the HOD&rsquo;s with regard to over spending and casual usage)
 </li>
 <li>
 Ensure that the payroll is submitted to HR on the agreed date
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Graphic Design Skills
 </li>
 <li>
 Layout Skills
 </li>
 <li>
 Creative Services
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Creativity
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Deadline-Oriented
 </li>
 <li>
 Desktop Publishing Tools
 </li>
 <li>
 Acute Vision
 </li>
 <li>
 Handles Rejection
 
 
 </li>
 </ul>
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count on Me! / I AM Service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.
 
 
 
 Experience, Certificate &amp; Education
 
 
 
 <ul>
 <li>
 Design &mdash; Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
 </li>
 <li>
 Communications and Media &mdash; Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 </li>
 <li>
 English Language &mdash; Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 </li>
 <li>
 Fine Arts &mdash; Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
 </li>
 <li>
 Computers and Electronics &mdash; Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 </li>
 </ul>
</div>

Cluster Graphic Designer

We are looking for qualified candidates to fill the Assistant Restaurant Manager position:Qualifications:Minimum of 2 years' experience in the same field.Duties and Responsibilities<ul><li>Assist the restaurant manager in running an efficient and profitable operation of the store.</li><li>Performs opening and closing duties.</li><li>Informs the restaurant manager of any operational inconsistencies, employee incidents or any unusual or pertinent events.</li><li>Performs financial documentation and register readings during shift.</li><li>Ensure to follow cash handling procedures and cash register policies.</li><li>Process all payroll information in an accurate and timely manner.</li><li>Ensures that the store has sufficient product, merchandise and supplies needed to manage an efficient store.</li><li>Train the staffs</li><li>Adheres to operational guidelines.</li><li>Coordinate with Managers regarding store policies, rules and regulations.</li><li>Supervise and support the staff.</li></ul>Interested candidates are requested to email their resume to hiringandselectionatgmail.comJob Type: Full-timeWork Location: In person

Assistant Restaurant Manager

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