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executive lounge agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26015357<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Executive Lounge Agent

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26015357
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>Why Join Us?</p><p>
At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.</p><p>
Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>
You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>
Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p></p><p><br>
About Rosewood Doha:</p><p>
Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.</p><p>
Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p></p><p><br>
Our Associate Experience:</p><p>
We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li> A competitive salary and benefits package</li><li> High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li> A birthday day off (because your milestones matter!)</li><li> Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>
These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.</p><p></p><p><br>
Your role:</p><p>
To assist the Assistant Director of Rooms in accordance with organizing and maintaining a high level of standards, guidelines and policies established by Rosewood Doha and stay focus on housekeeping service efficiency and guest-oriented service excellence. Ensure hotel and Residence maintenance in guest rooms, suites, corridors, fire exits, stairways, service rooms and public areas are equal to the high level of guest and management expectations and standards. Provides guest services as well as supervision, direction leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards and manage an efficient depa1tment ensuring that good lines of communication both internally and externally are achieved with all associates and hotel guests.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Housekeeping Manager

Accor

<div><b>Company Description</b><p><b><br>
La Cigale Hotel Managed by Accor</b> is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of <b>Accor</b>, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><p><b>
What is in it for you:</b></p><ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul><p><b>
Why work for Accor?</b></p><ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#BELIMITLESS</b></p><b><br>
Job Description</b><ul><li><p><br>
Assist in managing daily bar and lounge operations to ensure high service standards</p></li><li><p>
Support and supervise bartenders, servers, and lounge staff during shifts</p></li><li><p>
Ensure excellent guest experience, handling guest feedback and resolving issues professionally</p></li><li><p>
Communicate confidently with Arabic-speaking guests to build rapport and loyalty</p></li><li><p>
Assist with staff scheduling, training, and performance monitoring</p></li><li><p>
Ensure compliance with health, safety, and hygiene regulations</p></li><li><p>
Support inventory control, stock ordering, and cost management</p></li><li><p>
Assist in implementing promotions, events, and upselling strategies</p></li><li><p>
Maintain cleanliness, ambiance, and overall presentation of the bar/lounge</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Previous experience in a bar, lounge, or hospitality management role</p></li><li><p>
Fluent in <b>Arabic</b> (spoken required; written preferred)</p></li><li><p>
Strong leadership, communication, and interpersonal skills</p></li><li><p>
Guest-focused mindset with problem-solving abilities</p></li><li><p>
Knowledge of beverages, cocktails, and bar service standards</p></li><li><p>
Ability to work flexible hours, including evenings, weekends, and holidays</p></li></ul><b><br>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Assistant Bar / Lounge Manager (Arabic Speaker) - Female

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p></p><p><br>
Manage the relationship, saturation, and penetration of a portfolio of accounts based on the allocated geographical market. Ensure business is turned over properly and in a timely fashion for proper service delivery. Assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Serve as a Rosewood Doha ambassador to the customer, with system-wide responsibility.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><ul><li>
Pro-actively hunt for new business from within the allocated geographical market as well developing and managing relationships with the existing account base.</li><li>
To be extremely well versed on the facilities and benefits of Rosewood Residences as they apply to individual market segments.</li><li>
To be fully conversant with all business units within the Residence and be comfortable in presenting the core unique selling propositions for each unit.</li><li>
To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts to understand the buying behaviour of customers and the criteria for their</li></ul><p></p><p><i><br>
Residence selection.</i></p><ul><li>
To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales.</li><li>
To present weekly and monthly sales account reports to the Director of Sales and Marketing that accurately reflects sales account management and the performance of designated accounts.</li><li>
To prepare presentations and reports for and attend key performance meetings i.e. Revenue meetings.</li><li>
To capture timely and relevant customer data in appropriate Sales databases and to ensure data integrity is in accordance with Rosewood Doha data capture standards.</li><li>
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li><li>
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals.</li><li>
Understand the overall market - competitor&rsquo;s strengths and weaknesses, economic trends, supply, and demand. Close the best opportunities for the location based on market conditions and location needs.</li><li>
Reach and exceed room night and revenue targets.</li><li>
Think creatively to develop and design new ideas, applications, relationships etc., to continue driving business.</li><li>
Conduct continuous client entertainment, familiarisation trips and weekly client appointments.</li><li>
Set a positive example for guest relations. Interact with guests to obtain feedback on product quality and service levels.</li><li>
Contribute to the strategy and planning activities of the sales function.</li><li>
Work closely with the Sales Team, focusing on lead conversion and key opportunities.</li><li>
Provide regular input and update of the Rosewood Residence Sales and Marketing Plan accurately interpreting the objectives of the business and proactively targeting future need periods.</li><li>
Communicate changes in market conditions to provide effective and timely solutions to minimise any detrimental effects to the business.</li><li>
Develop SMART key account plans and strategies, detailing objectives, timescales, and sales methods to support the defined account opportunity.</li><li>
Accurately identify the level of influence and decision-making power of contacts in the customer organisation and use these to secure business.</li><li>
Contribute to relevant management meetings, to develop and implement local marketing initiatives.</li><li>
Establish, enhance, and maintain productive quality working relationships with key internal and external customers.</li><li>
Contribute ideas to improve the products and services offered.</li><li>
To attend tradeshow, sales roadshows, sales training, in accordance with Rosewood Doha Sales and Marketing plan and based on the direction of the DOSM and DOS.</li><li>
Generate and provide timely and accurate results in the form of reports, presentations etc.</li><li>
Support the Rosewood Residence service philosophy and provide feedback and guidance on how to improve where necessary.</li></ul><p></p><p><b><br>
Required Skills</b></p><ul><li>
Set high personal performance standards. Plan, organise and use a systematic approach to get things done.</li><li>
Manage time and resources effectively.</li><li>
Prioritise actions and manage tasks through to completion.</li><li>
Actively seek opportunities to develop and learn from experience.</li><li>
Communicate openly and clearly, both written and verbally.</li><li>
Pitch information at the appropriate level.</li><li>
Listen to the needs of others before contributing. Develop positive working relationships at all levels.</li><li>
Motivate and inspire others to perform.</li><li>
Self-reliant, working with minimal control and direction. Have driven and determination to succeed.</li></ul><p></p><p><b><br>
Standard Responsibilities</b></p><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li></ul><p></p><p><b><br>
Confidentiality</b></p><p>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</p><p></p><p><b><br>
Health &amp; Safety</b></p><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul><p></p><p><b><br>
Other</b></p><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Sales Manager - Residences

Rosewood Doha

<div>
 Job Summary:&nbsp;Reporting to the Manor Club Assistant Manager, the Manor Club Team Leader is responsible for all aspects of guest service in the daily operation of the Manor Club Lounge and Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 <br/>
 Essential Duties and Responsibilities:
 <ul>
  <li>
   Ensures brand standards have been implemented.
  </li>
  <li>
   Ensures that all the Food and Beverage Essentials are implemented.
  </li>
  <li>
   Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
  </li>
  <li>
   Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
  </li>
  <li>
   Maintains par stocks of all equipment and guest supplies as required.
  </li>
  <li>
   Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
  </li>
  <li>
   Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
  </li>
  <li>
   Clears and resets counters or tables at conclusion of each course.
  </li>
  <li>
   Fully conversant with all aspects of the Micros System.
  </li>
  <li>
   Computes bill and accepts payment.
  </li>
  <li>
   Performs the function of cashier as required.
  </li>
  <li>
   Verifies cash received ensuring only genuine money been collected.
  </li>
  <li>
   Verifies all credit cards presented by guest before to validity of the card.
  </li>
  <li>
   Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
  </li>
  <li>
   Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Standard Responsibilities
  </li>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission, and core values at all times.
  </li>
  <li>
   Appear as a role model to Manor Club/Lounge department.
  </li>
  <li>
   Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
  </li>
  <li>
   Ensures high standards of personal presentation and grooming.
  </li>
  <li>
   Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
  </li>
  <li>
   Conduct Hotel/Apartment Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
  </li>
  <li>
   Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
  </li>
  <li>
   Attends training sessions and meetings as and when required.
  </li>
  <li>
   Carries out any other reasonable duties and responsibilities as assigned.
  </li>
  <li>
   Elaborate daily closing reports when needed.
  </li>
 </ul>
 Confidentiality:
 <ul>
  <li>
   Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
  </li>
 </ul>
 Health &amp; Safety:
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <li>
   Regulations
  </li>
  <li>
   Risk Assessments for your department
  </li>
  <li>
   Hotel Fire &amp; Bomb Procedures
  </li>
 </ul>
 Other:
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>


Lounge Team Leader

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>Job Summary</p><p>
To assist the Director of Wellness in organizing and supervising the day-to-day operations and implementing operational standards, continuous improvement efforts and other initiatives to drive quality and guest satisfaction across all Asaya spaces. To support and drive membership acquisition and relationship management. To manage wellness associates, maintaining the highest level of service and practices in the different departments of Asaya. To continually learn and be knowledgeable in wellness services and therapies, beauty and skin health, fitness, sports and movement, nutrition and longevity, recreational experiences.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><ul><li>
Embrace the Asaya concept, standards, and practices as an advocate of the Asaya way of wellness.</li><li>
Build on knowledge and previous experience in Spa, Fitness, Wellness and Recreation to drive effective and efficient operations.</li><li>
Employ creative problem-solving skills and imagination in day-to-day operational management to promote continuous improvement and new opportunities for Rosewood to incorporate spa and wellness into the hotel.</li><li>
Demonstrate strong commitment to quality and excellence in all respects, drive and inspire throughout Asaya.</li><li>
Demonstrate passion about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics, and physical/mental health.</li><li>
Assume full responsibility for the business and operations in the absence of the Director of Wellness.</li></ul><p></p><p><br>
Operational Responsibilities</p><ul><li>
Maintain operational oversight of all Asaya spaces.</li><li>
Ensure wellness facilities are cleaned and maintained to the standards and staged for maximum guest impact at all times.</li><li>
Ensure equipment is maintained in good working order and in accordance with all health and safety standards.</li><li>
Attending any guest comments brought to attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.</li><li>
Demonstrate flexibility to cover associates job tasks and help out in any service area as and when required.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
Consistently develop and grow retail sales through training, tools and demonstration.</li><li>
Assist with general secretarial and administrative duties to maintain balancing therapists, adherence to closing procedures; bank and drop standards, where required.</li><li>
Be articulate in Spa and health club operational programs: Reservation system, Purchase Orders, Payroll, Front line incentives and commissions, and others.</li><li>
Train, coach and motivate associates in their daily job roles and act as a role model.</li><li>
Hold regular associate meetings to keep the team up to date on all aspects of the Asaya operation.</li><li>
Supervise and make sure that a professional attitude is observed at all times by all associates. Address behavior and follow disciplinary programs as necessary.</li><li>
Maintain complete knowledge of and comply with any state and/or federal legislative obligations that may relate to the department.</li><li>
Maintain complete knowledge of and comply with all Rosewood departmental policies, service procedures and standards.</li><li>
Take charge of any tasks or projects to drive achievement of business goals as assigned by the Director of Wellness.</li><li>
Work within all pre-set budgetary limits.</li><li>
Create, develop, and update policies, standard operating procedures, and brand service standards, while ensuring compliance to the same for consistency across the group and as related to the department, for implementation in the field.</li><li>
Maintain effective communication within the department and ensure that the department head is kept well informed of any problems/queries that have arisen.</li></ul><p></p><p><i><br>
Marketing Responsibilities</i></p><ul><li>
Support Director of Wellness in designing and creating wellness packages, retreats, programs, menus and facilities journey planning.</li><li>
Generate ideas and suggestions with Sales &amp; Marketing, F&amp;B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel. Support their implementation.</li><li>
Contribute to establishing the annual wellness events calendar with global/local retail partners.</li><li>
Responsible for ensuring the approval and implementation of the annual local, members &amp; events</li><li>
Collaborate with the Director of Wellness on the strategic marketing plan and ensure implementation of tactics.</li></ul><p></p><p><i><br>
Financial Responsibilities</i></p><ul><li>
To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li><li>
Execute revenue-driving actions and tactics aimed at achieving budgets, promoting daily financial performance and efficient operations.</li><li>
Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.</li><li>
Implement opportunities for managing operational costs and boosting the bottom line, managing costs while maintaining standards and quality.</li><li>
Ensure the execution of all operational and departmental goals.</li><li>
Arrange new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.</li><li>
Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.</li><li>
Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information.</li><li>
Ensure that department associates understand their individual targets and the financial goals of the hotel.</li></ul><p></p><p><i><br>
Talent &amp; Culture Responsibilities</i></p><ul><li>
Lead the wellness team of holistic wellness professionals.</li><li>
Hire, train, and supervise all wellness associates in close collaboration with the Director of Wellness.</li><li>
Maintain meeting and training calendar and projects as directed by Director of Wellness.</li><li>
Deliver the defined brand concept through all areas of Asaya and ensure that all associates are highly skilled and professional in their approach.</li><li>
Ensure that the wellness departmental training manual is continuously updated, maintained, and used effectively.</li><li>
Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&amp;C guidelines.</li><li>
Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.</li><li>
Maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
Create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.</li><li>
Seek opportunities for own learning and personal development through internal and external training programs, cross-exposures and other opportunities presented.</li></ul><p></p><p><i><br>
Information Security</i></p><ul><li>
Identify and regularly review the classification levels of all information of wellness division associates in alignment with the Director of Wellness.</li><li>
Guest information and associate personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.</li><li>
Authorize appropriate user access to guest information and associate personal records; remove access when it is no longer required.</li></ul><p></p><p><i><br>
Brand Integrity</i></p><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Actively live and breathe the company&rsquo;s vision and mission.</li><li>
Drive the Company value, culture, and brand throughout the organization.</li><li>
Ensure that brand integrity and clarity are always maintained.</li></ul><p></p><p><b><br>
Standard Responsibilities</b></p><ul><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Act as a &ldquo;Brand Ambassador&rdquo; for Asaya.</li><li>
Take on any other tasks within the job scope and a reasonable framework, in addition to the ones stated including office administration.</li><li>
Be mindful of and active in a Spa &amp; Wellness lifestyle and strive to inspire wellness-focused change in others.</li><li>
Maintain an understanding of the wellness industry and Asaya philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Maintain personal grooming and appearance according to the standards and monitor grooming and appearance within the team, providing guidance as necessary.</li><li>
Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li><li>
Keep an open and flexible attitude; be willing to change and eager for personal development.</li></ul><p></p><p><b><br>
Confidentiality</b></p><p>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p></p><p><b><br>
Health &amp; Safety</b></p><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul><p></p><p><b><br>
Other</b></p><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Assistant Director of Wellness

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