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executive support specialist

Career Group

<div>
 
 Our client, a leading global financial services group, is seeking a detail-oriented, highly organized Administrative Assistant to support a busy Executive Assistant team at their private equity arm of the company. This role is ideal for someone who thrives in a collaborative environment, has a knack for scheduling, and is eager to grow within a high-performing executive support team.
 
 
 
 
 
 
 
 **Please note this is an onsite, temp-to-perm role based in San Francisco, CA. Pay will be $48-$50/hr.**
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the Executive Assistant with high-volume calendar management (approx. 70% of role), including scheduling meetings across multiple time zones
 </li>
 <li>
 Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and detailed itineraries
 </li>
 <li>
 Assist with expense reporting using Concur, ensuring timely submission and accuracy
 </li>
 <li>
 Help prepare meeting materials, track deadlines, and assist with ad-hoc administrative tasks as needed
 </li>
 <li>
 Liaise with internal teams and external stakeholders to ensure seamless communication and meeting execution
 </li>
 <li>
 Provide support with overflow work, general office tasks, or special projects as needed by the Executive Assistant or broader team
 </li>
 <li>
 Provide backup coverage during Executive Assistant absences or peak periods
 </li>
 <li>
 Assist with any overflow of work the team would need help with
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of administrative experience in a professional office environment
 </li>
 <li>
 Strong proficiency in Outlook and calendar management tools
 </li>
 <li>
 Hands-on experience with Concur for expense and/or travel management
 </li>
 <li>
 Exceptional attention to detail, time management, and multitasking skills
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work proactively and maintain a high degree of confidentiality
 </li>
 <li>
 Experience in the financial industry is a strong plus
 </li>
 </ul>
 
 
 
 
 
 Please submit your resume for consideration!
 
 
 
 
 
 
 
 You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose.
 
 
 
 
 We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
 
 
 
 
 
 
 
 We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
 
 
 
 
</div>

Administrative Assistant

itD Tech

<div>itD is seeking an Executive Administrative Assistant to provide high-level strategic and operational support to a VP-level executive, ensuring seamless business operations and executive effectiveness. This role serves as a trusted partner and organizational anchor&mdash;driving calendar precision, travel execution, communication flow, and cross-functional coordination to enable leadership focus and operational excellence. The ideal candidate will bring deep experience supporting senior executives (SVP level preferred) in fast-paced, complex environments and a proven track record of managing dynamic schedules, global travel logistics, and high-visibility executive operations with discretion and precision.

Location: Hybrid &ndash; Bay Area, CA 
 
Pay Range: $37 - 42 (hourly)

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. 
<h3 class="jobSectionHeader">
Responsibilities:</h3>
<ul>
<li>Partner closely with the VP, Chief of Staff, EA team, and cross-functional stakeholders to ensure operational cadence excellence.
</li>
<li>Lead complex calendar orchestration, prioritizing high-volume meeting requests from internal and external stakeholders.
</li>
<li>Anticipate executive needs by proactively managing shifting priorities and staying two steps ahead in a fast-paced environment.
</li>
<li>Coordinate meeting logistics, including agenda development, pre-reads, action tracking, and post-meeting follow-ups.
</li>
<li>Manage comprehensive domestic and international travel arrangements, including flights, accommodations, ground transportation, dining, and itinerary planning.
</li>
<li>Prepare and submit executive expense reports accurately and in a timely manner.
</li>
<li>Serve as an informal leader and resource for the administrative team supporting the VP.
</li>
<li>Support executive communications, handle sensitive correspondence with discretion, and contribute to special projects and off-site event planning as needed. 
</li>
</ul><h3 class="jobSectionHeader">Internal Responsibilities:</h3>
<ul>
<li>Attend regular internal practice community meetings.
</li>
<li>Collaborate with your itD practice team on industry thought leadership.
</li>
<li>Complete client case studies and learning material (blogs, media material).
</li>
<li>Build out material to contribute to the Digital Transformation practice.
</li>
<li>Attend internal itD networking events (in person and virtual).
</li>
<li>Work with leadership on career fast-track opportunities. 
</li>
</ul><h3 class="jobSectionHeader">Required Qualifications and Skills:</h3>
<ul>
<li>Minimum 8 years of professional experience in executive administration, including direct support of senior executive leadership (SVP level strongly preferred).
</li>
<li>Proven experience managing complex, in-flux calendars with significant domestic and international travel coordination.
</li>
<li>Experience supporting executive management teams and boards in fast-paced, deadline-driven environments.
</li>
<li>Availability to respond outside normal business hours as needed.
</li>
<li>Advanced proficiency with Microsoft Office Suite and procurement tools.
</li>
<li>Experience with SaaS and collaboration platforms (e.g., expense management systems, document management tools, e-signature platforms).
</li>
<li>Exceptional organizational skills with demonstrated ability to manage multiple priorities simultaneously.
</li>
<li>Strong written and verbal communication skills.
</li>
<li>Demonstrated ability to handle confidential and sensitive information with the highest level of discretion.
</li>
<li>Experience managing small projects and coordinating off-site meetings and executive events. 
</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications and Skills:</h3>
<ul>
<li>Experience partnering closely with a Chief of Staff.
</li>
<li>Prior experience serving as a lead or mentor within an administrative team.
</li>
<li>Experience supporting large, cross-functional organizations within complex corporate environments. 
</li>
</ul><h3 class="jobSectionHeader">Education:</h3>

Bachelor's degree in a relevant field or equivalent work experience required.<div> 
Company Description 
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking &amp; career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info 
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!</div></div>

Executive Administrative Assistant (6083)

Insight Global

<div>
 
 
 Required Skills &amp; Experience
 
 
 
 ● 8+ years in an EA role
 
 
 ● Experience as EA for founder or CEO in tech or tech adjacent company
 
 
 ● Experience working in a corporate environment in an office of 50+ employees
 
 
 ● Extremely organized, accountable, and skilled at managing multiple competing priorities
 
 
 ● Proactive in identifying and addressing potential issues before they escalate
 
 
 ● Highly responsive and communicative&mdash;comfortable with regular text communication and quick turnarounds
 
 
 ● Detail-oriented with exceptional attention to accuracy and follow-through
 
 
 ● Tech-savvy with proficiency in Slack, Notion, Ramp, and other productivity tools
 
 
 ● A confident communicator who can represent leadership with professionalism and discretion
 
 
 ● Naturally flexible with working hours to support business needs and executive schedules
 
 
 ● Comfortable with ambiguity, autonomy, and wearing multiple hats in a startup environment
 
 
 
 
 
 
 
 
 
 Nice to Have Skills &amp; Experience
 
 
 
 ●Startup, tech, or AI industry exposure
 
 
 ● Experience with Series B or growth-stage companies
 
 
 ● Familiarity with investor relations and fundraising processes
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 An AI-driven company for agentic software development, is seeking a highly organized, proactive, and entrepreneurial Executive Assistant to serve as the strategic right-hand to their CEO, with occasional support for our CTO. This individual will play a crucial role in managing complex
 
 
 operations, supporting the company&rsquo;s rapid growth, and ensuring seamless execution across both internal
 
 
 and external priorities.
 
 
 
 
 
 This is a dynamic, high-impact position for someone who thrives in fast-paced, entrepreneurial
 
 
 environments. The ideal candidate is detail-oriented, adaptable, proactive, collaborative, and driven to
 
 
 excel alongside our growing team of 45 professionals, which is scaling to 100+ this year.
 
 
 
 
 
 Day-to-day
 
 
 Internal Operations
 
 
 ● Support office setup, move-ins, and space changes with office manager
 
 
 ● Coordinate company offsites, team events, and internal communications
 
 
 ● Maintain and update organization-wide documentation, including contact directories, team
 
 
 birthdays, and employee bios
 
 
 ● Own and manage updates to the CEO&rsquo;s Notion workspace and company knowledge systems
 
 
 ● Support operational coordination with team members, including the Ops Lead and VP of
 
 
 Operations
 
 
 Executive Support
 
 
 ● Manage calendars and travel coordination for the CEO and occasionally CTO, for internal
 
 
 meetings, conferences, events, speaking engagements, and investor meetings, protecting
 
 
 focused work blocks
 
 
 ● Prioritize scheduling requests and resolve conflicts proactively with strategic thinking, with the
 
 
 CEO&rsquo;s priorities top of mind
 
 
 ● Prepare detailed materials and briefing documents for internal and external meetings
 
 
 ● Record meeting notes and action items, and track follow-ups, using tools like Gong and Fireflies
 
 
 for automated notetaking
 
 
 ● Serve as a trusted gatekeeper and communication liaison for executive priorities
 
 
 ● Track and process expense reports and reimbursements efficiently
 
 
 ● Take ownership of ad-hoc strategic projects and initiatives
 
 
 ● Support event planning, including business dinners, conferences, and fundraising events
 
 
 ● Provide occasional light personal administrative support, such as gift purchasing and personal
 
 
 errands
 
 
 ● Handle comprehensive inbox triage and draft/coordinate email responses when appropriate
 
 
 ● Coordinate and assist with board meeting logistics
 
 
 ● Maintain CRM hygiene and relationship management for executive networks
 
 
 
 
 
 
 Compensation
 
 
 <ul>
 <li>
 $140,000 to $160,000 per year annual salary.
 </li>
 <li>
 Exact compensation may vary based on several factors, including skills, experience, and education.
 </li>
 <li>
 Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
 </li>
 </ul>
 
 
</div>

Executive Assistant

Tata Consultancy Services

<div>
 
 Job Description
 
 
 
 
 Must Have Technical/Functional Skills
 
 
 
 3+ years&rsquo; experience as an Administrative Assistant or comparable level of experience and demonstrated ability in either current or prior positions to interact with business executives
 
 
 <ul>
 <li>
 Ability to work independently, multi-task, manage time wisely, handle confidential and sensitive material with highest degree of integrity, a self-starter
 </li>
 <li>
 Strong executive presence; superior interpersonal communications skills
 </li>
 <li>
 Communicates with executives and front line management to gather or convey relevant information
 </li>
 <li>
 Must use considerable tact, diplomacy and judgment
 </li>
 <li>
 Interacts with people from a variety of departments and business coverage areas across the Enterprise
 </li>
 <li>
 Proficiency/knowledge of Microsoft Outlook, Word, Excel, PowerPoint. Excellent attention to detail and organizational skills
 </li>
 <li>
 Pro-active attitude with ability to stay focused and maximize time efficiently
 </li>
 <li>
 Event coordination experience (e.g., associate meetings /recognition events, etc.) Schedules, manages, prepares agenda and presentations/materials for team meetings
 </li>
 <li>
 Experience managing executive calendars and booking travel for team/executives
 </li>
 <li>
 Teamwork - must foster collaboration and trust among team members and business partners
 
 
 </li>
 </ul>
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Executes calendar management, expense reporting, and travel arrangements
 </li>
 <li>
 Performs diverse, advanced and confidential administrative support including composing, signing and releasing routine and sometimes complex correspondence
 </li>
 <li>
 Relieves management of administrative details; gathers, compiles and reports information relevant to/for the executive
 </li>
 <li>
 Manages different and conflicting objectives, projects or activities at once
 </li>
 <li>
 Coordinates schedules proactively, effectively resolving conflicts that arise in a professional manner
 </li>
 <li>
 Has the responsibility of assisting with the planning for EDLT employee engagement and volunteer events
 </li>
 <li>
 Supports occasional requests from the broader team &ndash; supplies, floor access, onboarding support, etc.
 </li>
 <li>
 Communicates with executives and line management to gather or convey relevant information. May be exposed to sensitive information and must use considerable tact, diplomacy and judgment
 
 
 </li>
 </ul>
 
 TCS Employee Benefits Summary
 
 
 
 Discretionary Annual Incentive.
 
 
 Comprehensive Medical Coverage: Medical &amp; Health, Dental &amp; Vision, Disability Planning &amp; Insurance, Pet Insurance Plans.
 
 
 Family Support: Maternal &amp; Parental Leaves.
 
 
 Insurance Options: Auto &amp; Home Insurance, Identity Theft Protection.
 
 
 Convenience &amp; Professional Growth: Commuter Benefits &amp; Certification &amp; Training Reimbursement.
 
 
 Time Off: Vacation, Time Off, Sick Leave &amp; Holidays.
 
 
 Legal &amp; Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
 
 
 Salary Range: $60,000 - $75,000 a year
 
 
 
 Qualifications:
 
 BACHELOR OF COMPUTER SCIENCE
</div>

San Francisco Federal Credit Union

<div><div><div>Who Are We?</div></div>
With an &ldquo;A&rdquo; health rating and solid year-over-year growth, San Francisco Federal Credit Union&rsquo;s (SFFedCU) membership is now over 43,000 with assets surpassing $1.3 billion and branches located in San Francisco and San Mateo County. Continuing along it highly successful growth trajectory, SFFedCU is seeking a Marketing Coordinator &amp; Executive Assistant to the CEO for our Golden Gate Branch in San Francisco.
The Position
The Marketing Coordinator &amp; Executive Assistant to the CEO is responsible for providing hands-on operational support to ensure smooth day-to-day operations within the Marketing Department and Office of the CEO. This role supports both the Marketing function (70%) and the Chief Executive Officer (30%). The Marketing Coordinator drives day-to-day campaign execution, brand consistency, vendor coordination, and event logistics. The Executive Assistant component provides high-level calendar management and administrative support to ensure the CEO&rsquo;s time is optimized and aligned with organizational priorities. This role requires exceptional organization, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced, growth-oriented environment.
As a non-exempt position, this role is eligible for overtime in accordance with applicable wage and hour laws.
Primary Responsibilities
70% &ndash; Marketing Coordination
Campaign &amp; Content Execution<ul><li>
Coordinate execution of marketing campaigns across digital, branch, email, and social channels</li><li>
Manage campaign timelines and ensure deadlines are met</li><li>
Assist in content drafting, editing, and proofing (email, web, signage, collateral)</li><li>
Ensure brand consistency across all materials</li></ul>
Project &amp; Vendor Coordination<ul><li>
Serve as liaison between marketing, branches, lending, and external vendors</li><li>
Track deliverables and follow up on outstanding items</li><li>
Coordinate print production and distribution logistics</li><li>
Maintain marketing calendar and promotional schedule</li></ul>
Events &amp; Promotions<ul><li>
Support planning and execution of member events, community sponsorships, and branch activations</li><li>
Coordinate materials, signage, and promotional inventory</li><li>
Track post-event results and engagement metrics</li></ul>
Administrative &amp; Reporting Support<ul><li>
Maintain marketing asset library and documentation</li><li>
Track campaign performance data and assist in preparing reports</li><li>
Manage invoices and budget tracking for marketing expenses</li></ul>
30% &ndash; Executive Assistant to the CEO
Calendar &amp; Time Management<ul><li>
Manage CEO&rsquo;s calendar with precision and strategic prioritization</li><li>
Schedule internal and external meetings, ensuring appropriate preparation time</li><li>
Coordinate Board-related logistics as needed</li></ul>
Meeting &amp; Communication Support<ul><li>
Prepare meeting materials and briefing documents</li><li>
Serve as a professional point of contact for senior stakeholders</li></ul>
Administrative Excellence<ul><li>
Handle confidential information with discretion</li><li>
Coordinate expense reporting</li><li>
Anticipate scheduling conflicts and proactively resolve them</li></ul>
<div><div>Who Are You?</div></div>
Qualifications
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field preferred</li><li>
3&ndash;5 years of experience in marketing coordination, executive support, or similar role</li><li>
Experience supporting senior executives strongly preferred</li></ul>
Skills &amp; Competencies<ul><li>
Exceptional organizational and time management skills</li><li>
Strong written and verbal communication</li><li>
High attention to detail (especially proofreading)</li><li>
Ability to manage multiple priorities with competing deadlines</li><li>
Professional judgment and discretion</li><li>
Proficiency in Microsoft Office, marketing platforms, and calendar management tools</li></ul>
Key Success Factors<ul><li>
Delivers marketing initiatives on time and with high quality</li><li>
Maintains a highly organized, forward-looking CEO calendar</li><li>
Demonstrates proactive communication and follow-through</li><li>
Protects confidentiality and exercises strong judgment</li><li>
Operates with professionalism in high-visibility situations</li></ul>
Working Conditions<ul><li>
Occasional evening or event support required</li><li>
Interaction with senior leadership and Board members</li></ul><ul><li>
Ability to sit or stand for extended periods</li><li>
Ability to use a computer, phone, and standard office equipment</li><li>
Ability to work in an office/branch environment with moderate noise levels</li></ul>
Schedule &amp; Overtime
This is a non-exempt, hourly position and is eligible for overtime in accordance with federal, state, and local wage and hour laws. Work hours may vary based on business needs.
<div><div>Why You&rsquo;ll Love It Here</div></div>
You&rsquo;ll work alongside a passionate team in a mission-driven organization, get exposure to executive decision-making, and grow your skills across a broad range of functions. No two days will be the same&mdash;and that&rsquo;s exactly how you like it.
The compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) Plan, profit sharing, competitive base, bi-annual bonuses, as well as tuition reimbursement.
SFFedCU is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction</div>

Marketing Coordinator & Executive Assistant to the CEO

Giga

<div>
 
 This is a long-term support role, on-site in San Francisco in the Dogpatch neighborhood.
 
 
 
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
 
 
 Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We&rsquo;re building the next generation of customer experience &mdash; real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world&rsquo;s largest enterprises.
 
 
 It&rsquo;s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
 
 
 The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
 
 
 <ul>
 <li>
 Voice AI startup Giga raises $61M Series A
 </li>
 <li>
 DoorDash and Giga Partnership
 
 
 </li>
 </ul>
 If being a part of this resonates with you, please apply!
 
 
 
 About The Role
 
 
 
 You'll operate as the executive's day-to-day execution partner&mdash;owning time, information flow, and logistics so the most important work moves forward.
 
 
 This is a career support role that blends executive assistance, communication, and rigorous follow-through: mastering calendar/inbox/travel, preparing meetings, drafting crisp comms, and keeping commitments on track.
 
 
 
 Who You Are
 
 
 
 You have supported execs in fast-moving, high-stakes environments (e.g., VC-backed startups, VC, tier-1 consulting) and bring urgency, polish, and discretion from day one.
 
 
 You have exceptional organization, crisp writing, and dependable follow-through.
 
 
 You feel comfortable representing the executive office with confidence internally and externally.
 
 
 You may come from the following backgrounds:
 
 
 <ul>
 <li>
 Executive Assistant / Administrative Business Partner with mastery of calendaring, travel, meeting prep, inbox triage, and follow-through.
 </li>
 <li>
 Operations / Administrative Coordinator (or hospitality/guest-experience lead) who has run complex logistics and VIP communications at pace.
 </li>
 <li>
 Executive support professional from founder-led tech, venture, consulting, or law environments with strong judgment and service orientation.
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits
 
 
 
 <ul>
 <li>
 Catered lunch daily
 </li>
 <li>
 Dinner stipend
 </li>
 <li>
 $150/month wellness benefit (gym, fitness classes, mental health)
 </li>
 <li>
 401(k) plan
 </li>
 <li>
 Paid parental leave (12 weeks maternal, 6 weeks paternal)
 </li>
 <li>
 Commuter benefits
 </li>
 <li>
 Medical, dental, and vision coverage
 
 
 </li>
 </ul>
 Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 
 
</div>

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
 
 
At AWS, Security has always been &ldquo;job zero&rdquo;, meaning security is not just the top priority&mdash;it comes before everything else. In the era of GenAI, AWS security continues to enable secure innovation at scale while protecting sensitive data, mitigating AI-specific risks, and ensuring compliance with evolving global regulations. As a Principal Security Customer Success Specialist, you will drive enterprise adoption and value realization for Customers in their post launch journey. In this role, you will engage and build relationships across relevant customer personas in our largest and most strategic enterprise customers. You will be technically credible in security solutions while effectively shaping the customer journey and developing your team's capabilities. The ideal candidate should be a technical security professional who has the ability to consult and build a wide range of security capabilities, advise on securing AI applications, is willing to dive in to the details, can build scalable solutions, and is able to communicate at all levels within an organization. You should also have a demonstrated ability to think strategically about business, security, and technical challenges. You will be passionate about helping customers maintain secure, compliant, and trustworthy environments.
 
 
This role will be deeply cross-functional and engage with AWS teams across sales, solutions architecture, and AWS services, working at the CxO level at customers to maximize customers' security investments. You will develop customer success strategies, create playbooks, and build scalable frameworks that combine strategic thinking with operational excellence and technical expertise. Working closely with the Security GTM and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays.
 
 
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries.
 
 
Key job responsibilities 
Technical expertise:
 
<ul><li>Experience with security architecture, security engineering, application security, identity and access management, cryptography, security operations, system administration and network security experience
</li><li>Understanding of modern application architectures (microservices, containers, serverless) and cloud computing
</li><li>Experience with DevSecOps practices and tools
</li></ul>Strategic customer engagement:
 
<ul><li>Work directly with Customers to implement security solutions to achieve secure, compliant systems, including AI applications
</li><li>Develop, execute, and test adoption and expansion plays for enterprise adoption and business value realization for Security
</li><li>Develop and scale customer success programs through respective Security domain teams and partner success team
</li><li>Collaborate with the AWS Customer Success Specialists to understand customer employee personas, assess their unique needs and challenges; engage with the Security team to design and deliver tailored technical workshops and enablement programs to accelerate time to value.
</li><li>Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs.
</li></ul>Adoption program development:
 
<ul><li>As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
</li><li>Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
</li><li>Develop governance frameworks for sustainable adoption at scale across domains.
</li></ul>Customer success management:
 
<ul><li>Design and monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization.
</li><li>Drive customer advocacy through success story documentation and advocacy program participation.
</li></ul>Product feedback loop:
 
<ul><li>Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.
</li><li>Analyze trends in customer requests and pain points to identify potential product improvements.
</li></ul> 
About the team 
Diverse Experiences 
 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>10+ years of senior customer facing role experience</li><li>15+ years of leading complex, large-scale, IT, technical or engineering programs experience</li><li>Experience working with current technologies (especially cloud)</li><li>7+ years of experience building secure, compliant, and trustworthy solutions using modern Security practices</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>PMP/SCRUM/Agile certification or are you SAFe certified</li><li>Knowledge of the software development/engineering lifecycle from conception to delivery</li><li>Experience driving security programs across large diverse organizations</li><li>Experience driving business value realization at enterprise scale</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 210,200.00 - 284,300.00 USD annually 
USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annually 
USA, MA, Boston - 182,800.00 - 247,300.00 USD annually 
USA, NY, New York - 201,000.00 - 272,000.00 USD annually 
USA, TX, Dallas - 182,800.00 - 247,300.00 USD annually 
USA, TX, Houston - 182,800.00 - 247,300.00 USD annually 
USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually 
USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually</div>

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