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experienced application software engineer

Lutron Electronics

<div>Overview:
<div><p>
Lutron is seeking an experienced Application Software Engineer for our Boston office to design and deliver software platforms that integrate embedded Linux devices, cloud services, and customer-facing applications. In this role you will support the lighting, shading, and smart home solutions used in millions of homes and commercial spaces worldwide. This role sits at the intersection of embedded systems and modern application development, where reliability, performance, and user experience matter equally.</p></div><p></p><div><p><br>
In this role, you will:</p></div><div><ul><li><p>
Own delivery of projects by converging decisions across multiple teams/disciplines.</p></li><li><p>
Develop and Unlock potential in others.</p></li><li><p>
Collaborate with our Product Managers, Software Architects, and Functional Area Owners and other parts of our company to develop solutions to problems.</p></li><li><p>
Apply emerging technologies to solve complex problems.</p></li></ul></div><div>
This role offers opportunities to grow into broader leadership, including influencing architecture, mentoring across teams, and shaping development practices.</div>
Responsibilities:
<ul><li>Lead technical design and architectural decisions across application, cloud and embedded components.</li><li>
Translate real-world customer and device constraints into scalable software solutions.</li><li>
Drive cross-team technical alignment for features spanning firmware, embedded Linux, cloud services, and client applications.</li><li>
Balance long-term maintainability with near-term product delivery.</li><li>
Drive consensus with appropriate stakeholders.</li><li>
Mentor junior software engineers.</li><li>
Create system and software design documentation.</li><li>
Implement, unit-test, and integrate solutions in collaboration with multiple developers.</li><li>
Work with senior engineers to review solutions.</li><li>
Resolve technical issues, reported bugs and field issues in a timely manner.</li></ul>
Qualifications:
<ul><li>Bachelor or Master&rsquo;s Degree in Computer Science, Computer Engineering or Software Engineering.</li><li>
Minimum cumulative GPA 3.00 for all degrees earned.</li><li>
5+ years of experience post academics.</li><li>
Solid foundation in Computer Science Fundamentals including Object Oriented Principles and Design Patterns</li><li>
Demonstratable experience in one or more the following areas:</li><li>
Mobile applications: Kotlin (Android) or Swift (iOS)</li><li>
Desktop applications: C# and WPF</li><li>
Embedded systems: Embedded Linux using C++ or Go</li><li>
Cloud services: AWS (IoT, messaging, distributed service architectures)</li><li>
Web applications: React</li></ul><div></div><div><b><br>
The ideal candidate would have:</b></div><ul><li>
Experience developing software for connected devices, IoT platforms, or smart home systems.</li><li>
Comfortable working cross-functionally across engineering disciplines and product management.</li><li>
Demonstrated success leading software teams or projects.</li><li>
A passion for coaching and mentoring junior engineers.</li><li>
Proven troubleshooting skills across system boundaries, including diagnosing issues reported from field or customer environments.</li></ul><p></p><p><b><br>
The heart of software development at Lutron starts with these principles:</b>
</p><ul><li>Teams own &ldquo;Problems to Solve&rdquo; - Teams own high level objectives, outlined by the business, and engineer the solution to solve these problems.</li><li>
Continuous Improvement &ndash; As we shorten our release cycles and deliver always-connected software solutions, we are building the infrastructure to listen to our customers through feedback and data. We practice SAFe Agile Framework to ensure our teams are continuously improving and evolving with the needs of our customers.
</li><li>Failing Fast - We want an inclusive environment where learning is not impeded by our process and failing is a natural part of the process to learn what is right.</li></ul><div></div><div><div><i><br>
The salary range for this position is dependent on the selected candidate&rsquo;s experience and the level at which they are hired. </i><i>Starting pay: $120,000- $160,000 per year; Lutron's employee benefits include 401k match, health, dental, and life insurance, paid vacation (amount based on tenure with the company), flexible spending accounts, and tuition reimbursement programs.</i></div></div><p></p><div><p>
Lutron Electronics&rsquo; position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.</p></div><p></p><div><p><i><br>
Lutron Electronics is an Equal Opportunity &ndash; Affirmative Action &ndash; Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics</i></p><p></p><p><br>
#LI-RS1</p></div></div>

Experienced Application Software Engineer

PharmEng Technology

<div>
 <strong>
  About The Job Data Engineer
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 </strong>
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  Location:
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 On-site/Remote (TBD)
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  Industry:
 </strong>
 Pharmaceutical Manufacturing
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  Employment Type:
 </strong>
 Contract
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 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 PharmEng Technology is seeking a skilled
 <strong>
  Data Optimization &amp; Engineering Consultant
 </strong>
 to support our client's internal digital department. The consultant will lead efforts to enhance manufacturing data analytics, streamline document and data flow, and implement improvements aligned with best practices in data governance and integrity. This role is pivotal in reducing costs and improving efficiency in our clients digital data solutions.
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  Key Responsibilities
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   Support preparation, analysis, and optimization of manufacturing data and document flow.
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   Develop visualizations and charts using existing data foundations or external data sources.
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   Collaborate with stakeholders to assess requirements for SeeQ software and lead custom development initiatives.
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   Oversee SeeQ software installation, configuration, documentation, and implementation support.
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   Evaluate existing data workflows and document management processes to identify and close process gaps.
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   Design and implement a remediation plan and roadmap for process improvement.
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   Define and track KPIs to assess the success of implemented changes.
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   Provide strategic guidance on best practices in data engineering tailored to the pharmaceutical industry.
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   Create comprehensive documentation, revised workflows, and training materials.
  </li>
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   Lead training sessions and workshops for internal teams on new procedures and systems.
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  <li>
   Develop a monitoring framework for continuous process and data quality improvement.
  </li>
  <li>
   Deliver regular progress updates and a final report summarizing outcomes and future recommendations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Deliverables Include
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  <br/>
 </strong>
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  <li>
   Data visualizations and charts supporting manufacturing operations.
  </li>
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   SeeQ software requirement specifications and customization documentation.
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   Updated process documentation and training materials.
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   Progress reports across all phases of the project.
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   A comprehensive summary of optimized data flow processes.
  </li>
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   A final project report including results, lessons learned, and future suggestions.
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  </li>
 </ul>
 <strong>
  Client Responsibilities
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 </strong>
 Our client will provide all necessary documents and information in a timely manner, including:
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   Standard Operating Procedures (SOPs), tools, and historical data.
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   Process flow diagrams and testing specifications.
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   Relevant templates, validation master plans, and training access (as applicable).
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  </li>
 </ul>
 <strong>
  Why Join PharmEng?
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  <br/>
 </strong>
 Work with a leading pharmaceutical company on cutting-edge data integration and digital transformation initiatives. This role offers the opportunity to make a meaningful impact on manufacturing operations through technical innovation and collaborative problem-solving.
 <br/>
 <br/>
 <strong>
  Apply Now
  <br/>
  <br/>
 </strong>
 If you're an experienced data engineering or analytics consultant with a background in pharmaceutical manufacturing, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.
</div>


Data Engineer

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
</p><p>As a Software Engineer III - Data Engineering and MLOps at JPMorgan Chase within the Commercial and Investment Banking - Security Services Data Lake team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You will design, deploy, and operate agentic AI and ML solutions; build scalable data pipelines; and automate CI/CD, orchestration, and observability for training and inference. You&rsquo;ll bridge data science, software engineering, and production operations to deliver secure, reliable, and maintainable AI/ML systems. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm&rsquo;s business objectives.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems</li><li>
Design, build, and operate scalable batch/streaming pipelines for the Securities Services Data Lake</li><li>
Deploy and manage agentic AI/LLM and ML services; automate training, inference, and feature pipelines</li><li>
Develop APIs/microservices to expose data and ML capabilities to business applications</li><li>
Build and optimize training/serving infrastructure for performance, reliability, and cost</li><li>
Establish observability (monitoring, logging/tracing, data quality, drift, alerting) and track SLOs</li><li>
Manage data/model lifecycle (registries, artifacts, rollbacks, canary/blue‑green releases)</li><li>
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems</li><li>
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems</li><li>
Add to team culture of opportunity, inclusion, diversity and respect</li><li><p>
Contributes to software engineering communities of practice and events that explore new and emerging technologies</p><p>
</p></li></ul><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification on software engineering concepts and 3+ years applied experience</li><li>
Hands-on practical experience in system design, application development, testing, and operational stability</li><li>
Proficient in coding in one or more languages; Java/Python/Spark/SQL</li><li>
Expertise in Cloud Technologies like AWS</li><li>
Strong knowledge and experience of AI and Machine Learning systems and techniques.</li><li>
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages</li><li>
Overall knowledge of the Software Development Life Cycle</li><li>
Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security</li><li>
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience with Databricks</li><li>
Establish observability (monitoring, logging/tracing, data quality, drift alerting) and track SLO's</li><li>
Familiarity with modern front-end technologies</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Software Engineer III - Data Engineering and MLOps

CGS Federal (Contact Government Services)

<div>
 IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity. The PM will participate in project design, assist with the development of project plans, assess available resources, and implement the management plans for new and ongoing projects. The candidate for this position should have a strong understanding of Agile project management principles for both large and small projects as well as be experienced and comfortable with acting as team lead or primary liaison for project information. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: -Define project scope and schedule while focusing on regular and timely delivery of value. -Organize and lead project status and working meetings. -Prepare and distribute progress reports. -Manage risks and issues; correct deviations from plans and perform delivery planning for assigned projects. -Define and develop initiatives for continuous business process improvements and monitoring. -Manage the team in making business decisions relating to system implementation, modification and maintenance. -Develop and update business process documentation for testing and training management. -Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for agile project management. -Deliver an agile transformation plan to move from current state to a desired state. -Use standard project performance metrics to assess and evaluate the program. -Aid in the implementation and facilitation of the use of agile tools, guidelines and metrics in order to achieve a standardized approach to agile team project execution. -Monitor the overall cost, control, adherence to schedules, and technical quality of work. -Prepare and provide technical analysis reports as directed by the Agency to support discussions. Qualifications: -Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline. -5 years of experience in project management. -At least 5 years of experience in managing IT related projects and must demonstrate a leadership role in at least 3 successful projects that were delivered on time and on budget. -At least 5 years of experience in information system design and development experience in one or more general purpose programming language development such as JavaScript and Java. -Knowledge in system integration using Application Program Interface (API) management technologies, and a working knowledge of the RESTful APIs platform, API design, and development on the cloud as well as on-premise environments. -Experience in RDBMS and NoSQL database development experience with strong fundamentals in algorithm design, problem-solving, and complexity analysis. -At least 5 years of experience in managing an Agile scrum team with developers, testers and DevOps team using Agile processes and practices. -Experience working with public agency interfaces. -A Master's Degree or project management certification. -At least 5 years of programming experience in Java, JavaScript, JBOSS Fuse, Angular JS. -Experience in health and human services domains such as eligibility, enrollment, Medicaid, child welfare, and child support systems. -Experience building complex software systems with one or more general-purpose programming languages. -Knowledge of best practices for the full Agile SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. -Integration experience with financial management systems. -Experience working with two or more from the following: web application development, mobile application development, information retrieval, developing large software systems, and/or security software development. -Industry certifications/licenses. Ideally, you will also have: -Client-facing communication experience. -Federal Agency issued security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. -Health, Dental, and Vision -Life Insurance -401k -Flexible Spending Account (Health, Dependent Care, and Commuter) -Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $100,000 - $205,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


IT Project Manager with Security Clearance

Klaviyo

<div><div><p><i>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit </i><i>klaviyo.com/careers</i><i> to see how we empower creators to own their own destiny.</i></p></div><h3 class="jobSectionHeader"><b>
Why You Should Join the Mobile Channels Team:</b></h3>
<p>
The <b>Mobile Channels team</b> at Klaviyo powers text messaging across Klaviyo's platform &mdash; SMS, RCS, WhatsApp, and a growing set of future text messaging channels. As brands increasingly rely on mobile to reach their customers, our team builds the infrastructure that makes high-throughput, reliable delivery possible across a complex, multi-channel landscape. We own the systems that connect Klaviyo customers to their audiences through the fastest and most personal communication channels available.</p>
<p>
As a <b>Lead Software Engineer on the Mobile Channels team</b>, you'll provide technical leadership to a group of engineers building and scaling the services that power Klaviyo's mobile messaging pipeline end-to-end. You'll drive technical strategy, own critical components of the delivery infrastructure, and help the team navigate the unique challenges of multi-channel compliance, carrier regulations, provider integrations, and global deliverability. This is a hands-on technical leadership role where you'll contribute to architecture, code, and mentorship while shaping the future of mobile messaging at Klaviyo.</p><br>
<p></p>
<p>
If you're excited about building systems that deliver millions of messages across channels with speed and reliability &mdash; and leading a team at the center of one of Klaviyo's fastest-growing product areas &mdash; Mobile Channels is the place to do it.</p>
<h3 class="jobSectionHeader"><b>
How You Will Make a Difference:</b></h3>
<ul><li>Lead a team of engineers building and scaling Klaviyo's mobile messaging infrastructure across SMS, RCS, WhatsApp, and future channels</li>
<li>Own and drive the architecture of key components in the mobile messaging pipeline &mdash; from message ingestion and routing to provider delivery and status tracking</li>
<li>Design and implement scalable, high-throughput services in Python and Go</li>
<li>Build systems that ensure reliable delivery at scale while managing carrier compliance, opt-in/opt-out requirements, throughput limits, and international messaging regulations</li>
<li>Contribute directly to architecture and code, driving best practices and quality</li>
<li>Collaborate cross-functionally with product, deliverability, compliance, and platform teams to expand mobile channel capabilities</li>
<li>Grow and mentor engineers while helping shape the future of mobile messaging at Klaviyo</li>
<li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up</li>
</ul><h3 class="jobSectionHeader"><b>Who You Are:</b></h3>
<ul><li>8+ years of engineering experience with strong backend and systems design skills</li>
<li>Proficient in Python and/or Go and be able to rapidly learn the other</li>
<li>Comfortable coding and reviewing complex systems &mdash; this is a hands-on role</li>
<li>Experienced working with high-throughput distributed systems</li>
<li>Skilled in system design and scaling infrastructure using AWS</li>
<li>Strong business and product mindset &mdash; you think beyond the code to understand customer impact and commercial value</li>
<li>Able to bring clarity to ambiguous requirements, breaking down undefined problems into actionable plans</li>
<li>Self-led and driven to deliver incrementally &mdash; you ship value early and iterate</li>
<li>Bonus: Experience with SMS/MMS infrastructure, RCS, WhatsApp Business API, carrier integrations, telecom APIs, or messaging compliance</li>
<li>Clear communicator and collaborative team player</li>
<li>Able to thrive in a hybrid team and deliver in a high-autonomy environment</li>
<li>You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.</li>
</ul><h3 class="jobSectionHeader"><b>Technologies We Use:</b></h3>
<ul><li>Python, Go</li>
<li>AWS, Terraform, DynamoDB, Redis, SQL</li>
<li>Kafka</li>
</ul><h3 class="jobSectionHeader"><b>Location:</b></h3>
<p>
This is a <b>hybrid role based in Boston</b>, with <b>3 days in office</b> and <b>2 days remote</b> per week.</p><p></p><p><br>
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.</p><p>
Please see the independent bias audit report covering our use of Covey here</p><div><p><b>
Get to Know Klaviyo</b></p>
<p>
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators&mdash;ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.</p>
<p><i>
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.</i></p>
<p><i>
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our </i><i>Guidelines for using AI in the Klaviyo interview Process</i><i>. For more information about how we process your personal data, see our </i><i>Job Applicant Privacy Notice</i><i>.</i></p><br>
<p><i>
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.</i></p>
<div>
<div><div><div><div><div><div><div><div><div><div><div><i>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.</i></div>
<div></div>
<div><b>By clicking &quot;Submit Application&quot; you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.</b><b><i> </i></b><i>You can find our Job Applicant Privacy Notice </i><i>here</i><i> and </i><i>here</i><i> (FR).</i></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Lead Software Engineer, Mobile Channels

DigitalOcean

<div><div><p>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</p></div><p>
We are looking for a <b>Customer Success Engineer - Database</b> who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.</p>
<p>
As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.</p>
<p>
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.</p>
<h2 class="jobSectionHeader"><b>
What You'll Do</b></h2>
<ul><li>Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments</li>
<li>Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity</li>
<li>Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean</li>
<li>Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.</li>
<li> on complex escalations, contributing to root cause analysis and resolution</li>
<li>Analyze customer architectures to identify improvement opportunities and recommend best practices</li>
<li>Participate in incident response and on-call rotations to support critical customer issues</li>
<li>Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.</li>
<li>Advocate for customer feedback to influence product improvements and platform enhancements</li>
<li>Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.</li>
<li>Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.</li>
</ul><h2 class="jobSectionHeader"><b>Key Metrics</b></h2>
<ul><li>Customer Satisfaction (CSAT)</li>
<li>Time to Resolution / SLA adherence</li>
<li>Escalation quality and resolution effectiveness</li>
<li>Documentation and knowledge base contributions</li>
<li>Customer adoption of best practices</li>
</ul><h2 class="jobSectionHeader"><b>What You'll Add to DigitalOcean</b></h2>
<h3 class="jobSectionHeader"><b>Required Experience &amp; skills</b></h3>
<ul><li>2&ndash;5 years of experience in technical support, DevOps, cloud engineering, or similar roles</li>
<li>Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.</li>
<li>Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts</li>
<li>Understanding of database fundamentals including backups, replication, indexing, and performance tuning</li>
<li>Strong troubleshooting skills across application, database, and infrastructure layers</li>
<li>Customer-first mindset with a passion for solving technical problems and delivering great support experiences</li>
<li>Effective communication skills with the ability to explain technical concepts clearly</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment</li>
</ul><h2 class="jobSectionHeader"><b>Preferred Qualification:</b></h2>
<ul><li>Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.</li>
<li>Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.</li>
<li>Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)</li>
<li>Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.</li>
<li>Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies</li>
<li>At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator</li>
<li>Exposure<b> </b>to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.</li>
</ul><h2 class="jobSectionHeader"><b>Compensation Range:</b></h2>
<ul><li>$75,200 - $94,000 / Shift hours - 4pm - 12am EST</li>
</ul>
<ul><li>This is a remote role</li></ul>
<p>
JR: 2026-7646</p>
<p><i>
#LI-Remote</i></p><div><h2 class="jobSectionHeader"><b>
Why You'll Like Working for DigitalOcean</b></h2>
<ul><li><b>We innovate with purpose. </b>You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li><b>We prioritize career development.</b> At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li><b>We care about your well-being. </b>Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li><b>We reward our employees. </b>The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li><b>DigitalOcean is an equal-opportunity employer. </b>We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<p><b>Application Limit:</b> You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.</p></div></div>

Customer Success Engineer - Database (2nd Shift)

Motional

<div><h4 class="jobSectionHeader"><b>Motional is a leading autonomous driving company on a mission to make driverless vehicles a safe, reliable, and accessible reality. Backed by Hyundai Motor Group, Motional is at the forefront of the physical AI revolution. Motional isn't just building first-of-its-kind technology; we are transforming transportation to create safer streets and more sustainable mobility options.</b><br>
</h4>
<h4 class="jobSectionHeader"><b>Mission Summary:</b></h4>
<p>
The Systems Readiness and Performance team is the crucial bridge between software development and real-world deployment. We are responsible for driving system design, for verifying and validating the autonomy stack, and for defining, measuring, and validating system performance targets. We work closely with stakeholders in autonomy, infrastructure, and operations to build the definitive safety case for the commercial launch of our fully driverless IONIQ 5 robotaxis in Las Vegas later this year.</p>
<p>
The Senior Software Engineer, Data Engineering role is a high-impact position focused on building the scalable data infrastructure, developer tools, and cloud platform that underpins the organization's systems-level performance tracking. The mission of the team is to provide robust infrastructure and scalable tooling for producing, processing, and analyzing systems metrics at a massive scale, thereby accelerating the development of safe and reliable autonomous technology. The engineer will be responsible for creating essential components like CLI tools, web apps, cloud infrastructure, and SDKs for the metrics platform. Success in this role requires technical vision, an architectural mindset, and strong communication skills, as the Senior Software Engineer will act as a foundational pillar for the team, authoring design documents, driving engineering best practices, and architecting scalable solutions.</p><br>
<h4 class="jobSectionHeader"><b>
What You'll Be Doing:</b></h4>
<ul><li><b>Design &amp; Architect:</b> Author comprehensive technical design documents to propose, evaluate, and implement scalable infrastructure and tooling solutions.</li>
<li><b>Tooling &amp; SDK Development:</b> Build intuitive internal CLI tools, web applications, and Python-based SDKs leveraging Ray to streamline how engineers produce and interact with systems-level metrics.</li>
<li><b>Cloud Infrastructure:</b> Architect, deploy, and maintain robust cloud infrastructure on AWS to support high-throughput data processing and analytics.</li>
<li><b>Data Pipeline Engineering:</b> Leverage modern data tooling and formats (dbt, Apache Iceberg / Parquet, Redshift) to build highly efficient data pipelines, surfacing data effectively to BI platforms (Looker).</li>
<li><b>CI/CD &amp; Containerization:</b> Champion continuous integration and deployment best practices using GitLab, while deploying scalable services and workloads using containerization technologies.</li>
<li><b>Mentorship &amp; Leadership:</b> Act as a technical pillar on the team. Establish standards, mentor peers, and grow into a technical lead role guiding the future roadmap of our metrics infrastructure.<br>
</li>
</ul><h4 class="jobSectionHeader"><b>What We're Looking For:</b></h4>
<ul><li>5+ years of software engineering experience, with a strong focus on backend, data infrastructure, or platform engineering.</li>
<li>Deep expertise in Python, particularly in building scalable backend systems, SDKs, and CLI tools.</li>
<li>Proven experience working within AWS, data warehouses like Redshift, and open-source data formats like Iceberg and Parquet.</li>
<li>Experience working with DBT for data transformations and interacting with BI platforms like Looker.</li>
<li>Hands-on experience with Ray for scaling Python workloads.</li>
<li>Strong familiarity with containerization (Docker/Kubernetes) and setting up robust CI/CD pipelines via GitLab.</li>
Demonstrated ability to write clear, concise, and thorough technical design documents and lead architecture reviews.<br>
<li>
</li>
</ul><h4 class="jobSectionHeader"><b>Bonus Points (not required):</b></h4>
<ul><li>Prior experience working in data engineering pipelines for IoT / telemetry / sensors.</li>
Experience working with autonomous vehicle data.<br>
<li>
</li>
</ul><h4 class="jobSectionHeader"><b>Success Metrics:</b></h4>
<ul><li>Successful creation of comprehensive technical design documents for scalable infrastructure solutions.</li>
<li>Development of intuitive internal CLI tools, web apps, and Python-based SDKs.</li>
<li>Deployment and maintenance of robust cloud infrastructure on AWS supporting high-throughput processing.</li>
<li>Establishment of engineering standards and effective mentorship of peers on the team.</li><br>
</ul>
<p>This is a unique opportunity to make a meaningful impact at Motional by enhancing our data platform and accelerating development speed for our industry-leading autonomous vehicle metrics and capabilities ecosystem. We take pride in having some of the brightest and most dedicated talent in the world on our team. If you're innovative, driven, and eager to tackle challenges, we'd love to have you join us!</p><br>
<p><b>
Physical Demands:</b></p>
<p>
While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.</p><br>
<p><b>
Travel Requirements (greater than 20%)</b>:</p>
<p>
Expected to travel for 1-2 weeks each quarter visiting all of our testing sites - mostly to LV, but also domestically as needed for the business.</p><br>
<p><b>
Working Environment:</b></p>
<p>
The work environment characteristics described here represent those a team member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and/or airborne particlesThe noise level in the environment is low to moderate.</p>
<p><b>
We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.</b></p><div><p><b>
Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more.</b></p>
<p><b>
Our journey is always people first.</b></p>
<p>
We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.</p>
<p><b>
Higher purpose, greater impact.</b></p>
<p>
We're creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do.
</p><p><b>Scale up, not starting up.</b></p>
<p>
Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We're driven to scale; we're moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.</p>
<p>
Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.</p>
<p><i>
Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.</i></p></div></div>

Senior Software Engineer, Data Engineering

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