content & social media specialist/ manager

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field marketing specialist 2

Sodexo

<div>Role Overview:
<p><b>Let your passion for people be the driver of your success!</b></p><p></p><div><b><br>
Sodexo Magic </b>is seeking a <b>Field Marketing Specialist</b> for <b>Morgan State University</b> in <b>Baltimore, MD.</b> This Director will support all Marketing and Sodexo brand management needs. The dining program consists of resident dining, retail operations, concessions, and catering. You will help enhance the student experience, promote wellness, and build a strong sense of community through engaging campaigns and events.</div>
What You'll Do:
<ul><li><div>Develop and implement marketing strategies to increase customer insight and satisfaction through surveys, focus groups, engagement promotions, and relevant technology</div></li><li><div>
Create and execute internal and external communications across websites, social media, innovation sharing, and best-practice platforms</div></li><li><div>
Build strong, collaborative relationships with campus and operations partners to deliver transformative customer experiences</div></li><li><div>
Establish program awareness through a consistent and visible on-site presence</div></li><li><div>
Provide hands-on creative support, including food photography, graphic design, and signage development</div></li><li><div>
Develop and publish a standardized marketing calendar that is easy for teams to execute</div></li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div><br>
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<ul><li>strong marketing background and writing skills;</li><li>
strategic leadership, talent management, as well as exceptional communication and project management skills;</li><li>
strong computer skills,</li><li>
best-in-class presentation skills, with extensive PowerPoint experience;</li><li>
team development skills;</li><li>
client relationship skills and the ability to quickly respond to client and management needs;</li></ul>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div><br>
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement: Associate's degree or equivalent experience<br>
Minimum Functional Experience: 2 years</div></div>

Field Marketing Specialist 2

LifeStraw

<div><p>Content &amp; Social Media Specialist/Manager</p><br>
<p></p>
<p><b>
Job Title: </b>Content &amp; Social Specialist/Manager</p>
<p><b>
Department: </b>Brand</p>
<p><b>
Reports to: </b>Vice President of Marketing</p>
<p><b>
Location: </b>Baltimore, MD</p><br>
<p></p>
<p>
Job Summary</p>
<p>
The Content &amp; Social Specialist/Manager owns LifeStraw&rsquo;s organic social media presence, brand voice, community engagement, and content strategy across all platforms. This role manages all content across Instagram, Facebook, TikTok, YouTube, and Threads. This role also builds and manages LifeStraw&rsquo;s brand ambassador and affiliate programs, oversees creator whitelisting partnerships, and develops educational and storytelling content that brings LifeStraw&rsquo;s extensive product line to life for consumers.</p>
<p>
This is a strategic, hands-on role for a mid-level content professional who lives and breathes social media, understands platform-native content, has experience working with creators and managing paid media partnerships, and can balance brand storytelling with commercial performance.</p><br>
<p></p>
<p>
Key Responsibilities</p>
<p>
Organic Social Media Management</p>
<ul>
<li>Own and manage LifeStraw&rsquo;s organic social media channels: Instagram, Facebook, TikTok, YouTube, and Threads.</li>
<li>Develop and maintain a strong, clear brand voice across all platforms - ensuring consistency in tone, messaging, and visual identity whether the content is educational, inspirational, or product-focused.</li>
<li>Develop and execute a monthly content calendar aligned with product launches, seasonal campaigns, brand moments, and mission/impact storytelling.</li>
<li>Create platform-native content (Reels, TikToks, Stories, carousels, static posts) in collaboration with the Creative team - including producing short-form video content using UGC, product demos, and original footage with tools like CapCut, Canva, and similar video/graphic editing platforms.</li>
<li>Monitor trends, hashtags, and cultural moments to identify timely content opportunities that align with LifeStraw&rsquo;s brand.</li>
<li>Own all community engagement across all platforms: proactively respond to comments, DMs, mentions, and tagged content in LifeStraw&rsquo;s brand voice, building genuine relationships with followers and advocates.</li>
<li>Track and report on social media KPIs (engagement rate, follower growth, reach, video views) with monthly performance recaps.</li>
<li>Coordinate with the Sr. Brand Manager and Product Marketing Specialist to ensure product launches have coordinated social support.</li></ul><br>
<p></p>
<p>
Brand Ambassador &amp; Affiliate Programs</p>
<ul>
<li>Build, launch, and manage LifeStraw&rsquo;s brand ambassador program - identifying, recruiting, and nurturing ambassadors who authentically represent the brand across outdoor, wellness, travel, and sustainability communities.</li>
<li>Develop and manage LifeStraw&rsquo;s affiliate program end-to-end: partner recruitment, onboarding, commission structures, content guidelines, and performance tracking.</li>
<li>Own program budgets and track all metrics and ROI for ambassador and affiliate initiatives &mdash; reporting to the VP of Marketing on program performance, revenue attribution, and growth opportunities.</li>
<li>Manage all creator whitelisting opportunities - coordinating paid media partnerships with creators, including briefing creators, reviewing content, and managing whitelisted ad spend in collaboration with the Sr. Brand Manager.</li>
<li>Curate, brief, and manage creators for sponsored content, product seeding, and campaign collaborations - ensuring all creator content aligns with LifeStraw&rsquo;s brand standards and campaign objectives.</li></ul><br>
<p></p>
<p>
Educational &amp; Storytelling Content</p>
<ul>
<li>Develop a robust content pipeline of educational and storytelling content that showcases LifeStraw&rsquo;s extensive product range - helping consumers understand the differences between products, use cases, and the technology behind them.</li>
<li>Create product education content (how-to&rsquo;s, comparison guides, use-case scenarios) across social and web channels to drive informed purchase decisions.</li>
<li>Coordinate with the Social Impact &amp; Sustainability Manager to amplify impact stories, B Corp initiatives, and Safe Water Fund content through compelling narrative formats.</li>
<li>Write blog posts, website copy updates, and campaign landing page content as needed.</li></ul><br>
<p></p>
<p>
Cross-Functional Collaboration</p>
<ul>
<li>Work with the Brand Operations Manager to ensure social content requests from Sales and Ecommerce are prioritized and fulfilled.</li>
<li>Collaborate with the Creative team on asset needs, maintaining a shared content asset library.</li>
<li>Support the Sr. Brand Manager with social-first content for product launches and retail activations.</li>
<li>Partner with Ecommerce on coordinating DTC promotions and sale events.</li></ul><br>
<p></p>
<p>
What We&rsquo;re Looking For</p>
<ul>
<li>A social media native: you understand what works on each platform and can create content that feels authentic, not corporate.</li>
<li>Strong writing and storytelling skills - you can adapt voice and tone across platforms and formats.</li>
<li>Experience with social media management tools (Sprout Social, Later, Hootsuite, or similar).</li>
<li>Proficient in content creation and video editing tools: Canva, CapCut, and similar platforms for producing Reels, TikToks, and social graphics from UGC or original footage.</li>
<li>Experience managing creator and influencer partnerships, including paid media whitelisting, content briefing, and campaign coordination.</li>
<li>Experience building or managing brand ambassador and/or affiliate programs, including budget management and ROI tracking.</li>
<li>Data-informed: you check the numbers and adjust your approach based on what&rsquo;s working.</li>
<li>Passion for sustainability, outdoor adventure, or public health/clean water &mdash; you&rsquo;re excited by LifeStraw&rsquo;s mission.</li>
<li>Collaborative, proactive, and comfortable working in a lean team environment.</li></ul><br>
<p></p>
<p>
Education</p>
<ul>
<li>5-7 years of experience managing social media and content for a consumer brand, preferably in outdoor, CPG, wellness, or mission-driven categories.</li>
<li>Demonstrated experience with creator partnerships, influencer marketing, and/or affiliate program management.</li>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, or related field.</li>
<li>Proficient in Asana, Google Suite, Microsoft Office and Outlook.</li>
<li>Proficient in Canva, CapCut, and similar graphic design and video editing platforms.</li></ul><br>
<p></p>
<p>
Essential Physical Demands and Typical Working Conditions</p>
<p>
Physical demands include bending, carrying, pushing-pulling, reaching, sitting, standing, walking and extremes of temperature and humidity, as well as travel between physical locations. Hazards include stairs and communicable diseases.</p></div><p></p>

Content & Social Media Specialist/ Manager

Pratum Companies

<div><p><b>Assistant Community Manager</b><br>
<br>
We are seeking an experienced and results-driven <b>Assistant Community Manager</b> to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Manage wait list for Tax Credit for potential residents</li><li>
Manage compliance, certification and recertification programs for LIHTC.</li><li>
Coordinate on-site data collections and processing of resident information</li><li>
Schedule resident recertification interviews and follow through to completion</li><li>
Ensure proper calculation of income, assets, rent levels, etc.</li><li>
Assist manager with accounts receivables and account payables</li><li>
Coordinate apartment inspections and create work request</li><li>
Assist residents with inquiries</li><li>
Maintain resident files in accordance with company policy &amp; regulatory agency policy</li><li>
Assist office staff on other tasks, including collection of rents and social activities</li><li>
Assist with the several administrative and leasing tasks</li><li>
Perform other duties as assigned by management</li></ul><p><b>
Job Requirements:</b></p><ul><li>
2+ years of Property Management Experience</li><li>
2 + years' experience in Tax Credit (LIHTC) compliance, certification and recertification</li><li><b>
Must hold a certification related to LIHTC or compliance, such as TCS or COS.</b></li><li>
Excellent and premiere customer service orientation</li><li>
Be able to perform job duties with limited oversight in a fast-paced environment</li><li>
Excellent verbal and written communication skills</li><li>
Accounts receivable and collections experience</li><li>
2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations</li><li>
Attention to detail and ability to work independently on assignments</li><li>
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet</li></ul><p>
This role is non-exempt with a pay rate of <b><i>$23</i></b> an hour for a new employee depending on a number of relevant factors including individuals&rsquo; experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health &amp; welfare benefits as outlined on the Company&rsquo;s website. To learn more about our company go to: https://pratumco.com/</p><p><b>
 </b>Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.<br>
<br>
<b><i>Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.</i></b></p>
#ZR<p></p><p>
</p><p>xn86K3uk5f</p></div>

Assistant Community Manager - Tax Credit

University of Maryland, Baltimore

<div></div><div><div><p><b>The Pulmonary, Critical Care, and Sleep Medicine Division</b> has an exciting opportunity for a <b>Contractual Clinical Research Specialist or</b> <b>a Senior Clinical Research Assistant </b>to join our fun and productive team. This will be an excellent opportunity for an individual seeking stability and/or professional advancement.</p><p><b>
Benefits: Contingent Category II</b></p><p>
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. Contingent Category II staff receive a generous leave package that includes over 2 weeks of vacation each year, paid holidays, sick time, and time for community service; subsidized comprehensive health insurance and supplemental retirement options; professional learning and development programs; limited tuition remission for employees enrolled at UMB; life insurance and long-term disability; and flexible work schedules and teleworking options (if applicable per job).</p><p><b>
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.</b></p><p><b>
Primary Duties</b></p><p><b>
Contractual Senior Clinical Research Assistant</b></p><ul><li><p>
Responsible for facilitating and coordinating clinical research patient visits and data collection. The position will support the conduct of clinical trials, including the coordination of start-up activities, scheduling and preparing for patient visits, assisting with data collection and clarification, and general administrative duties.</p></li><li><p>
Assist in the preparation of Institutional Review Board (IRB) and Health Insurance Portability and Accountability Act (HIPPA) protocol development and ensure compliance of research operations with protocols. May assist in developing and recommending policies and procedures and/or design methods for clinical research activities.</p></li><li><p>
Coordinates data collection of the research study including obtaining medical records, lab results, diagnostic results, visit notes, etc. Coordinates recruitment and screening subjects for research studies according to IRB approved protocols. May communicate directly with study participants.</p></li><li><p>
Coordinates paperwork for submission of IRB protocol, IRB amendments, and IRB continuing reviews. Document and report all adverse events as appropriate. Participates in audits and monitor visits as needed according to policy.</p></li><li><p>
Performs the coordination of data analysis and interpretation and develops statistical reports of study data using descriptive statistics using SAS, STATA, and SPSS statistical software. Assists in developing, submitting, and providing content for grants, papers, abstracts, manuscripts, and presentations. Conducts and analyzes literature searches. Develops and establishes a database to track research data.</p></li><li><p>
Coordinates development of research protocols and materials by providing study analysis and forming conclusions and recommendations.</p></li><li><p>
Documents in accordance with state and federal standards pertaining to specific research participant enrolled in the study. Maintains communication with participants and colleagues regarding protocol specific information and research orders. Provides assessments and ensure protocol compliance while participants are in a study.</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p><b>
OR</b></p><p><b>
PRIMARY DUTIES</b></p><p><b>
Contractual Clinical Research Specialist</b></p><ul><li><p>
Performs as a single specialist in a clinical setting who is responsible for providing technical expertise to research programs and projects overseeing clinical research activities. The position develops, recommends, modifies, and implements policies and procedures for clinical research, as well as develop protocol manuals and data collection instruments. This position significantly contributes to the conduct of research.</p></li><li><p>
Coordinates the preparation of Institutional Review Board (IRB) and Health Insurance Portability and Accountability Act (HIPPA) protocol development and ensure compliance of research operations with protocols. Coordinates developing and recommending policies and procedures and/or design methods for clinical research activities.</p></li><li><p>
Manages interaction with subject participants including eligibility screening, recruitment, enrollment, ensuring informed consent is properly secured and documented, counseling, and obtaining patient medical history. May obtain tissue and blood samples as necessary and collects information through interviews, questionnaires, test results, and charts.</p></li><li><p>
Establishes and maintains database files and reports using computer applications such as Microsoft Excel/Access. Perform data checks, audits, and data cleaning. Check validity and accuracy of data ensuring compliance with quality control requirements and study relevance.</p></li><li><p>
Performs clinical research activities including advanced data analysis using statistical software such as SAS, SPSS, and R; data management (collection, entry, verification); data interpretation and ensures compliance and clinical relevance of data. May develop data collection instruments such as survey questionnaires.</p></li><li><p>
Maintains communication with participants and colleagues regarding protocol specific information and research orders. Provides assessments and ensure protocol compliance while participants are in a study.</p></li><li><p>
Serves as liaison to other departments such as IRB or CCT, outside organizations, government agencies, and product representatives to promote effective and efficient operation and use of resources.</p></li><li><p>
Oversees and coordinates the day-to-day clinical research operations, study initiation, execution, and completion. Assist in the design and provide expert recommendations regarding research studies. Oversees interaction with subject participants including eligibility screening, recruitment, enrollment, ensuring informed consent is properly secured and documented, counseling, and obtaining patient medical history.<br>
May provide working coordination and feedback to others.</p></li><li><p>
Performs day-to-day operational duties such as: monitoring the budget; budget negotiation and review, ensuring quality control and safety compliance; serving as liaison with IRB, submitting invoicing, develops policies, procedures, and/or methods for laboratory experimentation; and ordering supplies.</p></li><li><p>
Searches relevant literature, develops conclusions on research findings, writes reports, prepare and deliver presentations of relevant findings and conclusions, and recommends appropriate actions. May conduct library research and contributes to the preparation and writing of research findings for publication of journal articles and grant proposals.</p></li><li><p>
Provides training to less experienced researchers; assisting in developing and submitting grants, papers, abstracts, manuscripts and presenting studies; developing protocol manuals and data collection instruments; participating in field visits, responding to requests and questions from individuals, institutions, government agencies, and funding agencies; and participating in the design of research studies.</p></li><li><p>
Performs other duties as assigned.</p></li></ul><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Contractual Senior Clinical Research Assistant</b></p><p><b>
Education: </b>Bachelor&rsquo;s degree in a scientific field of study related to the research of the clinical setting.</p><p><b>
Experience:</b> Two (2) years of experience in clinical research in research being performed in unit.</p><p><b>
Other:</b> May consider a combination of directly related experience and education</p><p><b>
OR</b></p><p><b>
Contractual Clinical Research Specialist</b></p><p><b>
Education: </b>Bachelor&rsquo;s degree in a scientific field of study related to the research of the clinical setting.</p><p><b>
Experience:</b> Three (3) years of experience in clinical research including two (2) years in the relevant research specialization.</p><p><b>
Other: </b>May consider a combination of directly related experience and education</p><p><b>
Knowledge, Skills, Abilities</b></p><p>
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</p><p><b>
Hiring Ranges: Commensurate with education and experience</b></p><p><b>
Contractual Senior Clinical Research Assistant: $57,500 - $60,000</b></p><p><b>
Contractual Clinical Research Specialist: $64,000 - $75,000</b></p><p>
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.</p><p>
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</p><p>
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Reg or CII Exempt Staff - E3302D</div><div><b>
Employee Class</b> Exempt Contingent II</div><div><b>
Full Time/Part Time</b><b>:</b> Full-Time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Financial Disclosure</b><b>:</b> No</div><div><b>
Organization</b><b>:</b> School of Medicine - Department of Medicine</div><div><b>
Job Posting</b><b>:</b> May 5, 2026</div><div><b>
Unposting Date</b><b>:</b> May 19, 2026, 10:59:00 PM</div></div>

OPEN RANK Contractual Senior Clinical Research Assistant or Contractual Clinical Research Specialist

LinQ Services

<div>Description:
<p><b>
Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management</b></p><p><b>
Job Description:</b></p><p>
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for <b>experienced call center workers</b> who are comfortable working in a queue and delivering exceptional customer service during <b>overnight </b>shifts to help us achieve this goal.</p><p>
This is a fully remote position open to individuals eligible to work in the <b>United States of America</b> and <b>Canada</b>. Individuals who are located near our <b>Pittsburgh, PA</b> offices will be given preference.</p><p>
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.</p><p><b>
Key Responsibilities:</b></p><ul><li>Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.</li><li>Use multiple online systems and support tools to effectively resolve tickets.</li><li>Resolve assigned tickets accurately and in a timely manner.</li><li>Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.</li><li>Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.</li><li>Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times</li><li>Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.</li><li>Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.</li><li>Monitor and assist in team messaging platforms to assist fellow agents with inquiries.</li><li>Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.</li><li>Have knowledge of and assist clients with phone migrations.</li><li>Support as appropriate with escalated cases</li><li>Staff after hour support for on-call Holidays as needed.</li></ul><p><b>
Compensation:</b></p><p>
Hourly Wage: $20.19-22.12 plus an additional shift differential of $2 an hour</p><p>
This position is eligible for pre-approved overtime and performance based incentives</p><p><b>
Available Shifts:</b></p><p>
We are currently hiring for the following shifts:</p><p>
Thursday-Monday: 9:00PM - 6:00AM Eastern time (Tuesday/Wednesdays off)</p>
Requirements:
<p><b>
Required Qualifications-Candidates who do not meet these qualifications will not be considered:</b></p><ul><li><b>
Minimum 1 year of prior call center experience</b></li><li>
High school diploma, GED or equivalent</li><li>
Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li><li>
Dedicated private work location without significant background disruptions</li><li>
Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li><li>
Excellent verbal and written communication skills with a focus on active listening.</li><li>
Strong interpersonal skills, with the ability to build rapport and trust with clients.</li><li>
Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li><li>
Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li><li>
Customer-centric attitude with a genuine passion for providing top-notch service.</li><li>
Ability to work a flexible work schedule</li></ul><p><b>
Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)</b></p><ul><li>
Proficiency in using CRM software</li><li>
Two years of customer service experience.</li><li>
One-year prior experience with mobile or technical products.</li><li>
Prior Experience with Salesforce.</li><li>
Understanding of cellular services and markets.</li><li>
Basic knowledge of mobile devices set-up, usage and backup functions</li></ul></div>

Client Services Specialist II - Overnight Shift

MedStar Health

<div>About this Job:
<p>
MedStar Health has an opportunity for a Patient Accounts Specialist to join the Billing team with MedStar's Patient Financial Services. As a Patient Accounts Specialist on the Billing team, you will be responsible for processing daily billing to include review and correction of daily edits to ensure that payments are met in a timely manner and that benchmarks are met. Ensures compliance with Federal regulations. Work must meet QA standards to ensure both departmental and Patient Financial Services benchmarks are met.<br>
<br>
<b>We are specifically looking for candidates who have experience with third-party billing and working electronic payer rejections. Strong knowledge of UB04 and/or 1500 forms, the ability to read/interpret an explanation of benefits as well as proficiency in Microsoft Excel.</b></p><p><br>
Full time, Monday &ndash; Friday, 7am - 3:30pm schedule working on-site at the billing office located in Nottingham, MD.</p><p><b><br>
Primary Duties:</b></p><ul><li>Daily AM Renamer balancing and validation of the 837i and 837p.</li><li>Patient Accounts Specialist productivity</li><li>Electronic claim rejections</li><li>Processing of paper claims with medical records/attachments</li><li>Daily Billing Reconciliation completion</li><li>Monitor and follow up on daily claim holds with weekly reconciliation.</li><li>Processing of daily interrupt processing of Centralize Coding and Revenue Control claim referrals, etc.</li><li>Processing of returned mail</li><li>Processing of assigned billing projects</li></ul><p><b><br>
Qualifications:</b></p><ul><li>High school graduation or equivalent.</li><li>1 year experience in patient accounting, accounts receivable, or related healthcare field, or an equivalent combination of experience and college education in Accounting, Finance or Healthcare Administration.</li><li>Detailed working knowledge and demonstrated proficiency in multiple payers application billing and/or collection processes, including governmental and non-governmental.</li><li>Requires basic working knowledge of UB04 and/or 1500 and Explanation of Benefits (EOB).</li><li>Requires some knowledge of medical terminology and CPT/ICD-10 coding.</li><li>Excellent communication, analytical, interpersonal and organizational skills.</li><li>Proficient uses of hospital registration and/or billing systems and personal computers as well as Microsoft Excel and Word applications. Ability to type 35 WPM</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Patient Accounts Specialist I - Billing

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div><b><br>
Be part of a team that makes a real difference.</b></div>
Job Description:
<div><b>
This is a full-time, hybrid position. The candidate must be located in the
</b><br>
<b>Baltimore, MD</b><b> </b><b>area due to regular local travel for in-person patient appointments.</b></div><div></div><div><b><br>
Perks: </b>Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div><br>
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li><b>Education:</b> Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li><b>
Experience:</b> 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li><b>
Skills:</b> Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li><b>
Certifications, Licenses, Registrations:
</b><ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li><li>
URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred.</li></ul></li><li><b>
Travel: </b>Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li><b>
Internet:</b> Must have reliable internet.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $79,000 - $90,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div><br>
</div><p><i>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</i>
</p><div>#LI-AC1</div><div>
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Medical Field Case Manager

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