customer service- admin- virtual assistant (remote)

account executive i - advanced surgical instruments (asi) - houston, tx - johnson & johnson medtech - surgery

assistant director, athletics academic services

customer service representative Jobs in Houston

customer service representative

customer service- admin- virtual assistant (remote) Jobs in Houston

account executive i - advanced surgical instruments (asi) - houston, tx - johnson & johnson medtech - surgery Jobs in Houston

accountant i in payroll

assistant director, athletics academic services Jobs in Houston

field service engineer i philips fco

Emsar

<div><div>THE COMPANY
Equipment Management Service and Repair &ndash; EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR&rsquo;s customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR&rsquo;s portfolio of services includes:<ul><li>
On-site technical field support, including maintenance &amp; repair</li><li>
FDA field change orders (&ldquo;recalls&rdquo;)</li><li>
Bench repair and remanufacturing</li><li>
Installation</li><li>
Call center</li><li>
Contract manufacturing and logistics</li><li>
FDA compliance and validation</li><li>
Project management</li><li>
Training and education</li></ul>
GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY
We are looking for Field Service Engineer I who is passionate about our core mission &ndash; to customize and deliver the best and highest quality solutions to our customers. This role will support the company's mission, vision, and values. This intermediate-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment including; laboratory instrumentation, medical testing devices, kiosk equipment, power three-phase high voltage UPS and distribution equipment and/or other EMSAR and client equipment. As a service provider for a variety of customers, this position serves as the client facing representative for the organization and expected to perform efficiently, effectively and represent EMSAR in a professional manner.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:<ul><li>
Provides on-site preventative maintenance, repairs, performance verifications, calibrations, and software/hardware upgrades on EMSAR supported equipment.</li><li>
Establishes and maintains close communication with assigned customers to ensure maximum operational visibility.</li><li>
Provide intermediate level of engineer support and service work.</li><li>
Responsible for customer satisfaction pertaining to services provided.</li><li>
Responsible for following quality practices specified by EMSAR and product vendors.</li><li>
Manages assigned work orders and document all facets of the work product in EMSAR&rsquo;s Computerized Maintenance Management System (CMMS).</li><li>
Provides accurate and timely reporting of service status and escalations pertaining to services.</li><li>
Maintains a professional appearance at all times with regard to dress and personal appearance as well as tools and equipment.</li><li>
Controls and maintains all EMSAR assets, including tools, parts, and test equipment needed to preform work tasks.</li><li>
Promotes teamwork and cooperation between EMSAR associates and partner staff.</li><li>
Works regularly with the appropriate dispatcher for work assignments.</li><li>
Maintains a safe work environment, follows safety instructions/training, and utilizes appropriate safety equipment.</li><li>
May operate onsite to dedicated client facility.</li><li>
May provide on the job support to entry-level technicians.</li><li>
Follows client quality requirements pertaining to services provided.</li><li>
Supports and applies appropriate quality system processes.</li><li>
Performs additional duties as needed and/or assigned by supervisor/manager</li></ul></div>
DISCUSSION OF PERSONAL CHARACTERISTICS AND &ldquo;FIT&rdquo;<ul><li>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</li><li>
Analytical: Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures.</li><li>
Relies on instructions and pre-established guidelines to perform the functions of the job. Technical skills: Limited field service and/or technical experience.</li><li>
Intermediate level technical skills.</li><li>
Oral/Written communication: Excellent verbal and written communication skills.</li><li>
Interpersonal skills: Effective communication that results in positive internal/external relationships. Planning/organizing: Associate is able to prioritize and plan activities and uses time efficiently.</li><li>
Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions.</li><li>
Works independently with some direct supervision.</li></ul><div><h1 class="jobSectionHeader">
Minimum Education and Experience:</h1><ul><li>
High School diploma or equivalent</li><li>
2-4 years&rsquo; technical experience</li><li>
Valid driver license and liability insurance</li><li>
Ability to drive personal, fleet and/or rental vehicles</li></ul>
Or</div><ul><li>
Associates degree or higher and/or Trade school degree and</li><li>
1+ years technical experience (internship, externship, apprentice is acceptable)</li><li>
Valid driver license and liability insurance</li><li>
Ability to drive personal, fleet and/or rental vehicles</li></ul><h1 class="jobSectionHeader">
WORK ENVIRONMENT AND PHYSICAL DEMANDS</h1><ul><li>
Extensive periods of sitting at a computer terminal documenting services
</li><li>Extensive periods of standing and walking while performing services.</li><li>
Frequent bending, squatting and stair climbing.</li><li>
Use of both hands without restriction and manipulate small hand tools. Ability to lift up to 50 pounds and move up to 125 pounds without assistance.</li><li>
Regional day and overnight travel required</li></ul></div>

Field Service Engineer I - Philips FCO

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Regional Sales Leader -Ultrasound General Imaging (Southeast)
<h3 class="jobSectionHeader">Job Description
</h3>Regional Sales Leader -Ultrasound General Imaging (Southeast)
The District Sales Leader -Ultrasound General Imaging (Southeast) is responsible for leading sales and commercial partnerships, developing sales strategies and forecasts, managing Account Managers, ensuring financial and performance targets are met, fostering customer relationships, overseeing sales promotions, and directing talent management to drive revenue growth and market expansion.
The role ensures targets for sales, volume, and financial performance are met through strategic performance management and budget control.
Your role:
<ul><li>Leads sales and commercial partnerships with customers in the Southeast Region, oversees a diverse product portfolio to drive revenue growth and optimizes market penetration.
</li><li>Develop sales and distribution strategy and sales plan, including detailed sales forecasts and Annual Operating Plan (AOP), to drive overall business growth and optimize resource allocation for achieving sales targets and market expansion.
</li><li>Leads district sales teams and coordinate with product specialists to drive market success, ensuring alignment across functions to achieve sales targets, optimize strategies, and effectively address customer needs.
</li><li>Ensures sales, volume, order intake, and financial targets are met, including direct cost management, within the country or key market by strategically driving performance, managing P&amp;L, optimizing resources, and ensuring effective budget control.
</li><li>Take responsibility for planning, staffing, budgeting, managing priorities, and proposing/implementing methodological changes for a function/district/business.
</li></ul>You're the right fit if:
<ul><li>You&rsquo;ve acquired 8+ years of medical device sales experience (preferrable within imaging/capital equipment) and sales leadership experience, with a strong track record of coaching/developing others to achieve high performance and drive business growth.
</li><li>Demonstrated knowledge of the medical Imaging/ultrasound market in North America with track-record of impacting growing sales and market share (with profitability)
</li><li>Bachelor's/ Master's Degree Business Administration, Sales, Finance, Data Analytics or equivalent experience.
</li><li>You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
</li><li>Strong business and financial acumen, excellent negotiation skills, strong communication, and presentation skills. Strong change management experience and skill required.
</li></ul>How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company&rsquo;s facilities. Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
This is a field role. Must be willing to travel- including overnights.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history.
</li><li>Learn more about our purpose.
</li><li>Learn more about our culture.
</li></ul>Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $258,500 to $297,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in the Southeast Region- AND be within an hour&rsquo;s distance to a major airport for travel.
#LI-Field
#LI-PH1
#PrecisionDiagnosis
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.</div>

Regional Sales Leader -Ultrasound General Imaging (Southeast)

Schweitzer Engineering Laboratories

<div>As a Project Engineer, a typical day might include the following:<ul><li>
Train and assist customers with the creation, design, configuration, validation, installation, commissioning and operation of automation and/or protection systems.</li><li>
Complete and implement assigned work within agreed upon scope, schedule and budget to a high level of quality and safety.</li><li>
Participate in the preparation of functional design specifications.</li><li>
Prepare and maintain detailed design documents, reports, checklists, test reports, and deliverables.</li></ul> 
This job might be for you if:<ul><li>
B.S. in Electrical Engineering or relevant discipline</li><li>
5-7 years relevant application experience with electric power systems, industry practices, and *focus area practices and philosophies.</li><li>
Good knowledge of electric power system protection and control, integration and/or automation and communications applications</li><li>
Working knowledge of electric power system design, studies, information and communication technology and protective relay applications</li><li>
Willing to travel both domestically and internationally a minimum of 25% based on focus area</li><li>
Strong writing, documentation, and speaking skills</li></ul> 
Preferred Qualifications<ul><li>
Engineer in Training certificate</li><li>
Electrical utility, industrial plant, consulting engineering, or system integrator experience</li><li>
Project engineering experience</li><li>
Working knowledge of Vision or other project management tracking software</li></ul>
Focus Area = Automation<ul><li>
Automation = software, integration and automation, industrial controls, PLCs, industry protocols (IEC-61850, DNP, Modbus), Ethernet systems, protocol analyzers, and industry SCADA practices.</li></ul>
Competitive pay. Superior benefits. Inspiring work.
People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
<ul><li>We&rsquo;re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.</li><li>
We offer top tier medical, prescription, dental, vision, life, and disability insurance.</li><li>
We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.</li><li>
We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
</li><li>Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.</li></ul>
Pay Range
<div><div><div><div><div><div><div><div><div>Project Engineer I $97,000 - 144,000 per year. We are open to reviewing candidates with more or less experience and the salary range may differ if filled at a different level. Our ranges are determined by job, responsibility, and location. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills.</div></div></div></div></div></div></div></div></div>
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.
SEL is an Equal Opportunity Employer: Vets/Disabled.</div>

Project Engineer I - Automation

Advantage Technical

<div>
 
 
 Job Title:
 
 Service Desk Analyst I
 
 
 
 Location:
 
 Westchase, TX (Training Onsite &rarr; Remote After)
 
 
 
 Pay:
 
 $17&ndash;$18/hour
 
 
 
 Schedule:
 
 12 PM &ndash; 9 PM | Off Sunday &amp; Monday
 
 
 
 About the Role
 
 
 
 We are seeking a Service Desk Analyst I to provide first-level technical support to internal and external users. This role is ideal for someone early in their IT career who enjoys troubleshooting technical issues and delivering strong customer service. You will support computers, applications, and related technologies while ensuring tickets are properly documented, resolved, or escalated when needed.
 
 
 This position begins with two weeks of onsite training in the Westchase area, after which the role transitions to fully remote.
 
 
 
 Schedule
 
 
 <ul>
 <li>
 
 Training:
 
 2 weeks onsite (Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM) in Westchase
 </li>
 <li>
 
 After Training:
 
 Remote
 </li>
 <li>
 
 Shift:
 
 12:00 PM &ndash; 9:00 PM
 </li>
 <li>
 
 Days Off:
 
 Sunday &amp; Monday
 </li>
 </ul>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide Tier 1 technical support via phone, email, and remote tools
 </li>
 <li>
 Troubleshoot issues related to computers, software, printers, and peripherals
 </li>
 <li>
 Create and manage tickets within the ticketing system
 </li>
 <li>
 Support end users with application and POS-related issues
 </li>
 <li>
 Escalate complex issues to higher-level support teams
 </li>
 <li>
 Communicate updates to users and ensure timely resolution of service requests
 </li>
 <li>
 Maintain documentation and follow service desk processes and SLAs
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 1+ year of technical support or help desk experience
 </li>
 <li>
 1+ year of customer service experience
 </li>
 <li>
 Strong troubleshooting and communication skills
 </li>
 <li>
 Experience working with ticketing systems
 </li>
 <li>
 Comfortable supporting users via phone, email, and remote tools
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience with Active Directory / Exchange
 </li>
 <li>
 VPN and Remote Desktop support
 </li>
 <li>
 Microsoft Office troubleshooting
 </li>
 <li>
 Basic knowledge of hardware and software systems
 </li>
 <li>
 Experience with remote support tool
 
 s
 
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 High School Diploma or equivalent required
 </li>
 <li>
 Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field preferred
 </li>
 </ul>
 
 
</div>

Service Desk Specialist

Law Office of Uma Mantravadi

Key Responsibilities:<ul><li>Draft, review, and file diverse petitions, covering immigrant and non-immigrant visa petitions, adjustment of status applications, consular processing, waivers, asylum, employment-based, investment-based cases, and naturalization.</li><li>Collect facts and documentation in support of petitions.</li><li>Draft correspondence on procedural matters, status updates, and supportive letters for petitions.</li><li>Conduct legal research.</li><li>Provide exceptional customer service to clients and potential clients.</li><li>Duties include client interviews, preparation of forms such as Family Petitions/Adjustment of Status (I-485), N-400, I-90, I-539, I-130, I-131, Asylum Applications</li><li>Waivers: I-601, I-601A, I-212, Consular Processes, I-765, Court Motions,Immigration Detainee Proceedings, DACA Renewals, U Visa, VAWAFAMILY/CRIMINAL LAW.</li></ul>Knowledge and Skills:<ul><li>Familiarity with immigration procedures and processes.</li><li>Strong interpersonal, verbal, and written communication skills.</li><li>Ability to prioritize tasks, staying focused on deadlines.</li><li>Capability to work independently on multiple projects.</li><li>Exceptional organizational and proofreading skills.</li><li>Detail-oriented with a professional demeanor.</li><li>Trustworthy, with excellent references.</li><li>Must be bilingual, with proficiency in English, Hindi or Urdu or Gujarati.</li><li>Team player with strong computer and internet research skills.</li><li>Proficiency in office software such as MS Office, CLIO, CERENADE or similar case management, Adobe Reader, Microsoft Teams, Zoom, etc.</li></ul>Job Type: Full-timePay: $16.59 - $17.92 per hourBenefits:<ul><li>Free parking</li><li>Opportunities for advancement</li><li>Paid time off</li></ul>Language:<ul><li>Hindi, Urdu or Gujarati (Required)</li></ul>Work Location: In person

BILINGUAL IMMIGRATION ASSISTANT

Crescent Energy

<div>Crescent is a differentiated U.S. energy company committed to delivering value through a disciplined, returns-driven growth through acquisition strategy and consistent return of capital. Our long-life, balanced portfolio combines stable cash flows from low-decline production with a deep, high-quality development inventory.
Crescent is a top three producer (by gross operated production) in the Eagle Ford basin. Crescent&rsquo;s leadership is an experienced team of investment, financial and industry professionals that combines proven investment and operating expertise . For more than a decade, Crescent and our predecessors have executed on a consistent strategy focused on cash flow, risk management and returns. Through disciplined and accretive investments, we have successfully tripled the size of our company since going public in December 2021 while maintaining a strong balance sheet.
The Sr. Data Engineer- Upstream Oil &amp; Gas is responsible for designing, building, and operating scalable, reliable, and secure data pipelines that support enterprise analytics, reporting, and advanced data use cases. This role is critical to enabling data-driven decision-making by ensuring trusted, high-quality data is available across operational, engineering, financial, and HSE domains.
This position requires hands-on experience in upstream oil and gas and proven expertise working with enterprise-scale cloud data platforms, with Snowflake (or comparable platforms) as a core prerequisite. The Data Engineer will play a key role in advancing the company&rsquo;s cloud-based data platform and accelerating its journey toward becoming a data-driven, technology-enabled enterprise.
<div></div>Key Responsibilities:
<ul><li>Data Engineering &amp; Pipeline Development
<ul><li>Design, build, and maintain scalable, fault-tolerant ETL/ELT pipelines supporting structured and semi-structured data across upstream operational, engineering, financial, and ESG domains.
</li><li>Develop and operate data ingestion pipelines using Fivetran (or similar tools), including connector configuration, schema management, and change data capture (CDC) patterns.
</li><li>Engineer and maintain data pipelines within the Snowflake environment, ensuring reliability, performance, and cost efficiency.
</li><li>Monitor, troubleshoot, and remediate data pipeline failures, latency issues, and data inconsistencies in production environments.
</li><li>Implement logging, alerting, and basic observability for data pipelines to support operational reliability.
</li></ul></li></ul><ul><li>Data Transformation &amp; Medallion Architecture
<ul><li>Implement data transformations using dbt, applying modular, testable, and version-controlled transformation logic.
</li><li>Develop and maintain datasets aligned to a medallion architecture ensuring clear separation between raw, refined, and analytics-ready data layers.
</li><li>Apply data modeling best practices (dimensional, star schema, domain-oriented models) to support analytics and reporting use cases.
</li><li>Maintain documentation and tests within dbt to improve data transparency, lineage, and maintainability.
</li></ul></li></ul><ul><li>Analytics &amp; Reporting Enablement
<ul><li>Design and deliver standardized, production-grade dashboards and reports using Power BI and Spotfire.
</li><li>Work with business users to define KPIs, metrics, and reporting requirements, translating them into governed, scalable data models.
</li><li>Transition ad-hoc and spreadsheet-based reporting into certified, reusable analytics assets.
</li><li>Support semantic models and curated datasets that enable consistent, performant reporting across teams.
</li></ul></li></ul><ul><li>Data Quality, Governance &amp; Reliability
<ul><li>Implement automated data quality checks, validations, and reconciliation processes within data pipelines.
</li><li>Publish and maintain certified datasets and analytics-ready tables to support self-service consumption.
</li><li>Enforce metric consistency by aligning transformations and reporting logic to approved definitions and standards.
</li><li>Apply CI/CD, version control, and testing practices to data pipelines and dbt projects.
</li></ul></li></ul><ul><li>Business Partnership &amp; Enablement
<ul><li>Work directly with business analysts, operations users, and reporting consumers to clarify data requirements and troubleshoot issues.
</li><li>Support day-to-day data needs by delivering reliable datasets and reports aligned to defined standards and priorities.
</li><li>Provide technical input into data solutions while following established architecture, governance, and platform guidelines.
</li><li>Assist in onboarding users to certified datasets and reports, helping reduce dependency on ad-hoc data extracts.
</li></ul></li></ul><div></div>Qualifications &amp; Experience:
<ul><li>Education:
<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Information Systems, or related field.
</li></ul></li><li>Technical Skills &amp; Experience:
<ul><li>5+ years data engineering/analytics experience.
</li><li>Experience with Power BI and Spotfire.
</li><li>Advanced SQL, dbt, Snowflake. Familiarity with medallion architecture CI/CD, and Git.
</li><li>Industry experience in upstream oil and gas is required, ideally with exposure to drilling, production operations, reserves, and regulatory reporting is required.
</li><li>Proven experience deploying and managing cloud data platforms with Snowflake expertise is essential.
</li><li>Willing to work on-site in our downtown office Monday-Friday
</li></ul></li><li>Skills &amp; Competencies:
<ul><li>Strong understanding of oil and gas data domains (e.g., wells, completions, SCADA, production volumes, reserves, HSE).
</li><li>Expertise in data modeling, data integration (ETL/ELT), cataloging, lineage tracking, and security best practices.
</li></ul></li></ul>Work Environment &amp; Physical Requirements:
<ul><li>Primarily office-based with occasional travel to field offices and operational sites as needed.
</li><li>Potential exposure to remote and high-risk environments, requiring adherence to safety protocols.
</li><li>May involve walking, climbing, bending, or handling equipment during site visits.
</li><li>Possible exposure to varying weather conditions (heat, cold, rain) while on-site at the field offices.
</li><li>Availability for emergency response and incident management, including after-hours support when required.
</li></ul>Crescent Energy is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender/pregnancy, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected status. Crescent Energy is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you require accommodation to complete the application process, please let us know by contacting recruitment@crescentenergyco.com .</div>

Senior Data Engineer – Upstream Oil & Gas

DePelchin Children's Center

<div>Position: Court Liaison Paralegal 
Classification: Full-time, Non-exempt 
Reports to: Child Welfare Attorney 
Company: Texans Together 
Location: Houston, TX 
 
Position Description: 
The Court Liaison Paralegal will be an integral member of the legal team representing the Single Source Continuum Contractor (SSCC) serving DFPS Region 6A/6B, which includes Harris County and 12 surrounding counties. The Paralegal will report directly to a Child Welfare Attorney and provide critical support in both in-court and out-of-court settings during Texas&rsquo; Community-Based Care transition (Stage I and Stage II). This role involves frequent travel across the 13-county Region 6 for court hearings and client meetings. 
 
Primary Responsibilities: 
Stage I &ndash; Initial Implementation (Placement &amp; Services) 
During Stage I, the SSCC is responsible for foster care placement and service provision while DFPS retains case management and legal oversight. In this phase, the Court Liaison Paralegal focuses on supporting the SSCC attorney and SSCC programs in collaboration with DFPS:<ul><li>
Court Hearings Coordination &amp; Support: Track and calendar all court hearings (e.g. emergency removals, status hearings, permanency reviews) involving children placed by the SSCC. Prepare case files and documents for each hearing, ensuring the Child Welfare Attorney has necessary reports, placement updates, and exhibits. Attend hearings alongside the attorney to manage exhibits, take notes on rulings, and ensure any court directives are documented for follow-up.</li><li>
Compliance Monitoring &amp; Communication: Support Stage I compliance by monitoring adherence to court orders and DFPS policies. Keep detailed logs of required actions (visitation schedules, services ordered by the court, deadlines) and remind SSCC staff of upcoming obligations. Facilitate communication with DFPS case workers and attorneys to share information and case updates, ensuring the SSCC&rsquo;s efforts align with legal requirements set by DFPS and the courts.</li><li>
Adoption and Permanency Support: Assist with legal documentation and coordination for adoptions and permanency plans overseen by the SSCC. Gather and organize necessary paperwork (e.g. adoption agreements, termination of parental rights (TPR) documents, court forms) for attorney review and filing. Work with adoption specialists, DFPS personnel, and external attorneys to ensure all adoption cases are filed correctly and that permanency outcomes meet all legal and procedural standards.</li><li>
Records Management &amp; Issue Escalation: Maintain organized case files and records of Stage I legal activities, including court filings, orders, and correspondence. Identify and elevate any potential legal or compliance issues to the Child Welfare Attorney &ndash; for example, noticing patterns of foster home concerns, missing documentation, or liability risks. Assist in preparing incident reports or memos when issues arise, so that the SSCC attorney and SSCC leadership can address and resolve them.</li></ul>
Stage II &ndash; Full Case Management (Expanded Role) 
In Stage II, the SSCC assumes all case management duties from DFPS, significantly expanding its role in each case. The Court Liaison Paralegal&rsquo;s responsibilities likewise grow as the SSCC plays a greater role in court proceedings and case decisions:<ul><li>
Court Filings &amp; Docket Management: Prepare and organize all court documents on behalf of the SSCC in Stage II. Draft or format motions, orders, affidavits, and hearing notices under the SSCC attorney&rsquo;s direction, and file them with the appropriate courts in a timely manner. Maintain a master docket of all cases under SSCC management &ndash; tracking court dates, report deadlines, and ensuring that no hearing or required filing is missed.</li><li>
Case Preparation &amp; Witness Support: Work closely with SSCC case managers to prepare for court hearings and trials. Compile evidence and exhibits (e.g. medical records, school records, service provider reports) and create exhibit binders or electronic files for use in court. Schedule and coordinate witness preparation meetings; assist the attorney in readying SSCC staff and other witnesses for testimony by providing them with key documents and a briefing on court procedures. On hearing days, ensure all witnesses and necessary case files are present or readily accessible, enabling proceedings to run smoothly.</li><li>
Document Drafting &amp; Review: Under the supervision of the SSCC Child Welfare Attorney, help draft Stage II case documents such as permanency progress reports, family service plans, and court reports. Review drafts for accuracy and completeness &ndash; cross-checking details against case records and DFPS guidelines. Ensure that each document clearly reflects the SSCC&rsquo;s case recommendations and meets all legal requirements (formatting, content, and timelines) before the SSCC attorney&rsquo;s final approval and submission to the court.</li><li>
Liaison with Courts and Parties: Serve as a key administrative liaison between the SSCC&rsquo;s legal team and external stakeholders during Stage II. Coordinate with court clerks on scheduling matters, submit agreed orders or respond to court requests promptly, and circulate filed orders and documents to all parties (e.g. DFPS attorneys, attorneys ad litem, CASAs) as needed. Maintain open lines of communication with opposing counsel, guardians ad litem, and other parties to facilitate information sharing (for example, providing the SSCC&rsquo;s court reports to all attorneys before a hearing). Ensure that any court instructions or changes (e.g. schedule updates, new procedural requirements) are communicated to the SSCC team in a timely manner.</li><li>
Compliance Tracking &amp; Internal Support: Keep an active checklist of all court-imposed deadlines and post-hearing tasks. After each hearing, summarize outcomes and requirements (such as services ordered, visitation changes, upcoming review dates) and distribute this information to the relevant SSCC staff. Track the SSCC&rsquo;s fulfillment of all court orders and regulatory obligations in Stage II, flagging any compliance issues to the attorney. Assist with developing internal legal administrative processes (e.g. case tracking databases, template forms) to support the growing Stage II caseload, and help build the SSCC&rsquo;s legal capacity by mentoring any junior legal staff or interns as needed.</li></ul>
Required Qualifications:<ul><li>
Associate&rsquo;s degree in paralegal studies, legal studies, or a related field.</li><li>
Minimum three (3) years&rsquo; experience as a paralegal or legal assistant required, ideally with a focus in family law, child welfare, or litigation involving CPS cases.
</li></ul>Preferred Qualifications:<ul><li>
Paralegal certification from an ABA-approved program strongly preferred.</li><li>
Experience supporting attorneys in court proceedings and managing high-volume dockets a plus.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Familiarity with the Texas Family Code and child welfare legal procedures preferred.
</li><li>Understanding of Texas court filing systems (including e-filing) and family court processes.</li><li>
Knowledge of the Community-Based Care model and the respective roles of SSCC vs. DFPS in Stage I and II highly beneficial.
</li><li>Exceptional organizational skills and attention to detail for managing multiple cases and deadlines.
</li><li>Strong written communication skills for drafting correspondence and court documents, and clear verbal communication to coordinate with attorneys, caseworkers, and court personnel.
</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.
</li><li>Proficiency in standard office software and legal research tools; ability to quickly learn internal case management systems.</li><li>
Passion for child welfare and improving outcomes for children and families.
</li><li>Comfortable working on a multidisciplinary team (with case managers, social workers, external agencies) and able to adapt as the SSCC&rsquo;s role expands from Stage I to Stage II.
</li><li>High ethical standards, professionalism in court settings, and a strong commitment to the best interests of children in foster care.</li><li>
Willingness to travel regularly within Region 6A/6B (a 13-county area) for court hearings, meetings, and trainings.
</li></ul>Work Conditions:<ul><li>
Environment: Hybrid &ndash; When court is in session or on designated in-office days, the paralegal will be on-site (at court or in the office as required). When court is not in session, up to two days per week may be worked remotely, with flexibility as needed. Must remain accessible and responsive during standard business hours, including on remote days.</li><li>
Range of Schedule: Mon &ndash; Fri, 7:00 a.m. &ndash; 8:00 p.m. Flexibility to manage a schedule that includes in-court days, in-office work, and remote work.</li><li>
Travel: Frequent, Must be able to travel throughout Harris County and surrounding counties in the region for court appearances and stakeholder meetings. Occasional statewide travel for training or meetings with DFPS and partner agencies may be required. Must have reliable personal transportation. (Reliable personal transportation, valid Texas Driver License and current Auto Insurance required).</li></ul>
DePelchin is Proud to be an Equal Opportunity Workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
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Court Liaison Paralegal

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