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field service technician

Vontier

<div><p><b>JOB TITLE: Field Service Technician (Saudi National only)
</b><br>
<b>DEPARTMENT: Retail Operation</b><br>
<b>REPORTING TO: Field Service Manager MENA
</b><br>
<b>LOCATION: KSA</b></p><p><b>
PURPOSE OF POSITION</b><br>
An exciting opportunity has arisen for a Field Service Technician, you will provide a professional first technical support for our customers along with diagnosing fault-related cases and installations for GVR equipment.</p><div><b>
KEY RESPONSIBILITIES</b><br>
<ul><li>Applying GVR HSE policies, and accountable for the technician&rsquo;s commitment</li><li>Track in-scope / out-scope maintenance activities</li><li>Manage spare parts replacement &amp; warehouse management.</li><li>Tech support for GVR partner on ground.</li><li>Traveling with company car to sites</li></ul></div><div><b>
MEASURES OF PERFORMANCE</b><br>
Leading<br>
<ul><li>100% HSSE compliance.</li><li>98% Calls completion monitoring within stipulated &amp; tracked SLA&rsquo;s.</li><li>100% Feedback provided to service desk within stipulated SLA&rsquo;s.</li><li>100% Support of all teams, within your region.</li></ul>
Lagging<br>
<ul><li>First time fixes are achieved above 95% of all their calls attended to in the month.</li><li>Compliance around product standard work requirements, to always ensure quality.</li><li>100% housekeeping is maintained across all sites, projects and company assets.</li><li>An above normal level of professionalism and integrity.</li><li>Importance on been always punctual, with an aim at achieving 100% planned response time.</li><li>100% Accuracy, completion and submission across all paperwork and audits submissions.</li></ul></div><p><b><br>
PERSONAL QUALIFICATIONS &amp; EXPERIENCE</b></p><p>
Education/Achievements<br>
<i>Required: </i>Electrical technician diploma<br>
<i>Preferred: </i>Minor mechanical experience</p><p>
Experience/Knowledge<br>
<i>Required: </i>1-3 years working experience within a service-based industry.<br>
<i>Preferred: </i>Forecourt maintenance experience is a plus</p><div>
Specific Skills<br>
<i>Required</i><br>
<ul><li>Proven logical problem-solving skills.</li><li>Good leadership skills</li><li>Proficient computer skills</li><li>Accuracy, efficiency, and reliability are key skills.</li><li>Ability to communicate quickly and effectively both written and verbal.</li><li>Full Driving license is a must.</li></ul><br>
#LI-CH1</div><p>
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</p><p>
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide.</p></div>

Field Service Technician

Rapiscan Systems

<div>Overview:
<div>
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology&mdash;or multiple X-ray technologies&mdash;to address each customer&rsquo;s unique security application requirements.</div><div></div><div><b><br>
Role Overview</b></div><div>
We are seeking skilled and motivated Field Service Technicians (FST) to join our team in Qiddiya City, Saudi Arabia. In this role, you will provide Level 1 and Level 2 technical field support for advanced cargo scanning systems. You will play a key role in delivering high-visibility customer service by diagnosing, troubleshooting, maintaining, and repairing complex Cargo X-Ray equipment, while also supporting the daily operational tasks of the L3 Field Service Engineers (FSE).</div><div></div><div><br>
This dynamic and fast-paced position offers a variety of challenges, with no two days alike. It requires a confident communicator who can build strong relationships with end users and effectively train them on system operation and maintenance. Responsibilities span across all aspects of field support, including hardware, software, PCs, and both wired and wireless networking.</div>
Responsibilities:
<ul><li><b>System Maintenance &amp; Repair</b><br>
Perform Level 1 and Level 2 maintenance, troubleshooting, and repair of Cargo Vehicle Inspection (CVI) systems and subsystems, including mechanical, electrical, and software components, as directed by the Field Service Engineer (FSE).</li><li><b>
Technical Diagnostics &amp; Fault Resolution</b><br>
Identify, isolate, and resolve technical issues across CVI systems, ensuring minimal downtime and optimal system performance. This includes both proactive and reactive maintenance tasks.</li><li><b>
Technical Communication &amp; Escalation</b><br>
Provide clear and concise oral and written reports to escalate complex technical issues (Level 3) to engineering teams or site engineers, ensuring accurate and timely resolution.</li><li><b>
Installation Support</b><br>
Assist installation teams during system deployment phases, including setup, configuration, and initial testing of CVI systems.</li><li><b>
Documentation &amp; Reporting</b><br>
Complete all required technical documentation, including service daily and weekly reports, system logs. Accurately input service data into internal databases and reporting tools.</li><li><b>
Compliance &amp; Safety</b><br>
Adhere to all company, customer, and regulatory safety standards and protocols while working on-site.</li></ul>
Qualifications:
<ul><li>Worked in field service or maintenance/repair of a range of products</li><li>
Ability to work on their own in harsh and remote environments</li><li>
Ability to work as part of a team</li><li>
Operating power tools</li><li>
Use of hand tools
</li><li>Experience gained within an electrical or mechanical discipline
</li><li>Previous experience of Field Service Delivery would be advantageous but full training would be provided for the right candidate.
</li><li>IPAF Manlift training is an advantage
</li><li>Arabic speaking is an advantage</li></ul></div>

Field Service Technician - Saudi

Gumaco

<p>We are seeking a skilled and dedicated Mechanical Engineer for a full-time, on-site position based in Riyadh. The successful candidate will be responsible for a range of technical and operational tasks, including: CNC machine repair, maintenance, and troubleshooting Installation, calibration, and performance testing of mechanical systems and equipment Conducting preventive maintenance and ensuring equipment reliability Diagnosing mechanical issues and implementing effective solutions Coordinating with other engineering teams to support production efficiency and minimize downtime Preparing technical reports, maintenance records, and documentation</p><p>Job Type: Full-time</p>

CNC Machine field service Technician

Daktronics

<div>Position Summary:
<div>
SSCO Code: 3114.01 &ndash; Electronics Field Service Engineer (aligned with the International ISCO-08 standards and mapped to SSCO)</div><div></div><div><br>
When you work at Daktronics Arabia, you&rsquo;ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.</div><div></div><div><br>
Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.</div><div></div><div><br>
As part of the Daktronics team, you&rsquo;ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits &ndash; and the people are second to none.</div><div></div><div><b><br>
What will work look like for me?
</b></div><div>Our Audio Video Field Technicians provide high quality service delivery, on-site support and installation, maintenance, and troubleshooting of Daktronics&rsquo; digital LED display and audio systems across the Middle East, West/Central Asia and Africa.</div><div></div><div><b><br>
Onsite Support</b> consists of supporting Daktronics equipment and end customers where the equipment is located. This work will primarily focus on:</div><ul><li>
Providing service, installation, or support during an event at a customer site.</li><li>
Providing on-site technical and maintenance services for Control Systems and Display Systems.</li><li>
Leveraging your knowledge by training our Service Partners.</li><li>
Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support Daktronics Customers.</li><li>
Actively creating and updating knowledge base articles for internal/external use.</li><li>
On-site technical support may include terminating fiber, field repair, testing and system level troubleshooting.</li></ul><div><b>
Remote Support</b> consists of supporting Daktronics equipment and end customers. This work will primarily focus on:</div><ul><li>
Providing technical, over-the-phone support to internal and external customers.
</li><li>Responding to customers&rsquo; requests for technical support primarily through incoming and proactive outbound calls.</li><li>
Providing software application installation/configuration support along with &ldquo;how-to&rdquo; assistance.</li><li>
Troubleshooting and solving basic to sophisticated hardware and software technical issues.</li></ul><div><b>
General Responsibilities will include:
</b></div><ul><li>Communicate effectively in a variety of settings.</li><li>
Positively and professionally able to work in stressful situations.
</li><li>Show personal commitment to continuously improve.</li><li>
Display a can-do attitude in good and bad times.</li><li>
Effectively exercise discretion and independent judgment.</li><li>
Work effectively as a team member assisting when and where needed.</li><li>
Work with Sales, Project Managers, Service staff, customers, and other personnel to solve technical issues.
</li><li>Plan and prioritize customer requests and scheduled work.</li><li>
Appropriately document all services performed: service logs, work logs, inventory, and shipping documents.
</li><li>Follow the procedures outlined in the Installation Supervisor&rsquo;s Guide.</li><li>
Relay customer feedback on product performance and features to Customer Service and Engineering, including detailed site reports on installation and service work.</li><li>
Take a proactive approach to the service needs of Daktronics customers.
</li><li>Competently represent Daktronics to customers, in a confident and professional manner.
</li><li>Develop a strong business relationship with key customers in the area. Take key role in service relationships with customers.</li><li>
Become knowledgeable about and follow company procedures.</li><li>
Perform other duties as assigned.</li></ul><div><b>
Where is this opportunity located?</b></div><div>
This position is a full-time role located in Riyadh, Saudi Arabia.</div><div></div><div><b><br>
When will I work?</b></div><ul><li>
Most of your work will be Sunday &ndash; Thursday during normal business hours.</li><li>
Some last-minute scheduling happens at times to meet our customers&rsquo; needs when an unexpected repair or event happens. Your schedule may vary and will include some nights and weekends depending on business. needs. We strive for work/life balance and time-off-in-lieu may be granted to maintain appropriate standard hours.
</li><li>On-call and event support responsibilities.</li></ul><div><b>
Where will I be working?</b></div><ul><li>
Your office will be in Riyadh, Saudi Arabia.</li><li>
Role is 90% travel. You will travel to customer sites within your regional area. You may also travel nationwide or internationally depending on business needs. Most of the travel will be throughout the Middle East, West/Central Asia, and Africa. On-site work can vary by location and from day to day. One day you might work inside a control room, the next day you might be outside on a lift or ladder working with a video display.</li><li>
When you aren&rsquo;t working on a customer site, you will work from your office to remotely support our customers.</li></ul>
Qualifications:
<div><b>
To be considered for Audio Video Field Technician, we require the following:</b></div><ul><li>
Minimum of an associate degree plus relevant experience. Bachelor&rsquo;s degree preferred. Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar programs. Will consider non-technical bachelor&rsquo;s degree if applicant also has previous experience demonstrating technical learning ability.</li><li>
Three to five years of experience in a similar role is required (audio/video, electrical, communication).</li><li>
Able to work at heights, work from a ladder, and ability to carry ladder/tools/parts from vehicle to work site.</li><li>
Available to work evenings, midnight shifts and/or weekends to support facility event schedules.</li><li>
Must be able to complete work responsibilities with little supervision.</li><li>
Effectively exercise discretion and independent judgment.</li><li>
Strong computer skills are necessary. Examples include Microsoft Office programs (Word, Excel, etc.) and Internet navigation.
</li><li>Ability to travel by air and ground. Valid driver&rsquo;s license and good driving record. Must have valid KSA issued driver&rsquo;s license.</li><li>
Must be willing and able to travel outside of the KSA. Role is 90% travel. Much of the travel will be throughout the Middle East, West/Central Asia and Africa. Occasional travel will also be required to locations such as the United States, China, and Europe.</li><li>
Fluent in English, both written and verbal. Fluent Arabic is also preferred.</li></ul><div><b>
Compensation and Benefits:</b></div><ul><li>
Commuting and Housing Allowance</li><li>
Annual allowance to assist with air travel costs for you and your family to travel to your home country.</li><li>
Health insurance, annual leave and more!</li></ul><div><b>
Application Instructions:</b></div><div>
Submit your application via the Audio Video Field Technician in Riyadh | Careers at RiyadhSaudiArabia (https://careers-daktronics.icims.com/jobs/7083/audio-video-field-technician/job).</div><div></div><div><b><br>
Ready to make an impact? Apply now and start your journey with Daktronics.</b></div></div>

Audio Video Field Technician

Thales

<div>Location: Riyadh, Saudi Arabia<p></p>
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.<p></p>
We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North &ndash;South Railway (NSR), the longest system of it&rsquo;s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country&rsquo;s critical infrastructure and e-security solutions that secure the country&rsquo;s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.<p></p><p><b>
Job Summary</b></p><p>
The STES FSR will support the Technical Assistance of AEC for the full duration of the contract by providing technical assistance dedicated to the maintenance of thermal imagers and Night Vision Goggles.</p><p></p><p><b>
Key Responsibility Areas
</b></p><ul><li><b>Diagnostics and assessments:</b> Assistance with in-depth diagnostics to accurately identify technical problems of cameras and NVGs, using available maintenance resources.</li><li><b>Repairs and replacements</b>: Support to maintenance technicians to carry out necessary repairs and replace defective components to ensure the proper functioning of the cameras.</li><li><b>Preventive maintenance:</b> Ensures the proper implementation of preventive maintenance of cameras and NVGs to minimize downtime, extend the life of the equipment and guarantee its operational availability.</li><li><b>Calibration and adjustments:</b> Support to maintenance technicians to carry out precise calibration of cameras to ensure optimal performance and maximum reliability in infrared detection and analysis.</li><li><b>Documentation and Reporting:</b> Maintain detailed records of all maintenance operations performed, problems encountered and solutions provided, as well as regular reports for the chain of command.</li><li><b>Spare Parts Management:</b> Participates in inventory management by tracking all inputs/outputs of spare parts used for maintenance operations.</li><li><b>Compliance and Safety:</b> Ensure that all maintenance activities are compliant with Thales procedures and are carried out in safe conditions.</li></ul><p><b><br>
Key Competencies, Skills &amp; Knowledge Areas
</b></p><p><i>(Up to 5)</i></p><p>
Theoretical and practical knowledge and experience with Thermal Camera operation &amp; maintenance. Experience in troubleshooting and repair of electronic circuits by visual inspection or by use of diagnostic software or test equipment. Experience in the use of test equipment, such as oscilloscopes, digital multi-meters, power meters, and signal and pulse generators to test, tune, align, adjust, calibrate, and troubleshoot communication equipment. Good understanding of wider CONTRACTOR support services Experience in a complex environment (multi-cultural, multi-disciplinary, matrix organization, customer interactions, etc) .</p><p></p><p><b>
Qualifications</b></p><ul><li>
Senior Technician diploma in Optronics</li><li>
Additional: Knowledge of the family products Camera MINIE/LUCIE or similar</li></ul><p><b>
Certifications</b></p><ul><li>
Specialized training and certification in Thermal Camera</li><li>
You speak English (French &amp; Arabic are an advantage) with excellent communication and interpersonal relationship management skills</li></ul><p></p><p><b>
Minimum Relevant Experience</b></p><ul><li>
Specialized knowledge and at least 5 years&rsquo; experience in the area of optronics sensors and associated equipment, including all system hardware and software elements.</li></ul><p></p>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

FIELD SERVICE REPRESENTATIVE

Ebttikar Technology Company

<div>
 <p>
  Responsibilities:
 </p>
 <p>
  &bull;Install, configure, and maintain ULV (Ultra Low Volume) systems used for disinfection purposes.
 </p>
 <p>
  &bull;Monitor ULV systems to ensure optimal performance and functionality.
 </p>
 <p>
  &bull;Conduct regular inspections, tests, and maintenance on ULV systems.
 </p>
 <p>
  &bull;Provide on-site technical support and troubleshooting for ULV systems and related equipment.
 </p>
 <p>
  &bull;Respond to service calls, diagnose issues, and implement solutions to minimize system downtime.
 </p>
 <p>
  &bull;Conduct repairs and replacements of components as needed.
 </p>
 <p>
  &bull;Develop and execute preventive maintenance schedules for ULV systems.
 </p>
 <p>
  &bull;Perform routine inspections, cleaning, and calibration to ensure system reliability.
 </p>
 <p>
  &bull;Maintain accurate records of maintenance activities and system performance.
 </p>
 <p>
  &bull;Ensure that ULV systems comply with relevant regulations, standards, and safety protocols.
 </p>
 <p>
  &bull;Perform quality assurance checks and tests to verify system performance and effectiveness.
 </p>
 <p>
  &bull;Manage inventory of spare parts, consumables, and tools required for ULV systems maintenance.
 </p>
 <p>
  &bull;Ensure adequate stock levels and timely replenishment of inventory items.
 </p>
 <p>
  &bull;Develop and update training materials, user manuals, and troubleshooting guides.
 </p>
 <p>
  &bull;Document procedures, maintenance logs, and service reports.
 </p>
 <p>
  &bull;Adhere to health and safety protocols and guidelines when working with ULV systems.
 </p>
 <p>
  &bull;Implement safety measures and precautions to protect personnel and the environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications:
 </p>
 <p>
  &bull;Bachelor&rsquo;s degree in engineering, Electronics, or related field is preferred.
 </p>
 <p>
  &bull;Relevant certifications in ULV system operation, maintenance, and safety are advantageous.
 </p>
 <p>
  &bull;Certifications such as OSHA 30-Hour General Industry Safety and Health, or equivalent, are desirable.
 </p>
 <p>
  &bull;Strong technical skills and understanding of ULV systems and related equipment.
 </p>
 <p>
  &bull;Excellent troubleshooting and problem-solving abilities.
 </p>
 <p>
  &bull;Ability to work effectively in the field and handle physical demands of the job.
 </p>
 <p>
  &bull;Good communication and interpersonal skills.
 </p>
 <p>
  &bull;Attention to detail and ability to follow procedures and protocols.
 </p>
 <p>
  &bull;Time management and organizational skills.
 </p>
 <p>
  &bull;Experience in IT Managed Services or a similar environment is preferred.
 </p>
 <p>
  &bull;Familiarity with remote monitoring and management tools is advantageous.
 </p>
 <p>
  &bull;Continuous learning and professional development to stay abreast of ULV systems advancements and industry standards.
 </p>
 <p>
  &bull;Ability to work in a fast-paced, dynamic environment and adapt to changing requirements
 </p>
</div>


ULV engineer

Lucy Electric

<div><p><b>Job Purpose</b><br>
Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation<br>
<br>
<b>Job Context</b><br>
The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.<br>
<br>
<b>Job Dimensions</b><br>
Wiring<br>
Mechanical machines Fixer<br>
Smart unit configuration, troubleshooting issues and repair Reporting<br>
<br>
<b>Key Accountabilities</b><br>
These will include:<br>
Maintenance and service of all Lucy products.<br>
Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.<br>
Analyzing client's issues.<br>
Ability to carry out limited local mechanical and electrical repair.<br>
Documentation of site visit, fault analysis and any remedial action take or proposed.<br>
Ensure daily targets are achieved.<br>
Ensure work is carried out in safe environment.<br>
<br>
<b>Qualifications, Experience &amp; Skills</b><br>
<br>
<b>Minimum Qualifications, Knowledge and Experience</b><br>
Knowledge of the following wiring diagram<br>
Knowledge of electrical component,<br>
Ability to work with team as well as self-management of time and priorities.<br>
Drive to expand personal product knowledge and share with the team.<br>
Good communicator in English and Arabic.<br>
Experience working in an engineering and manufacture environment. Ability to use Microsoft programsi<br>
<br>
<b>Behavioural Competencies</b><br>
Teamwork<br>
Work unsupervised<br>
Calm under pressure<br>
Reliability.</p>
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.</div>

Service Technician - Riyadh

Explore 1857+ Field service technician in Riyadh this December. Find roles across top companies and apply now to boost your career.