business analyst

financial controller

financial reporting analyst

CMA CGM

ID: 587564
 
Location: 
Istanbul, TR
 
#job-location.job-location-inline { display: inline; }
 Customer Excellence Analyst
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities: 
Drive a customer-centric culture across the organization and act as the focal point for Customer Experience (CX) initiatives and projects.
 Map, analyze, and continuously improve customer journeys across key touchpoints.
 Collect, analyze, and interpret customer feedback to identify trends, pain points, and improvement opportunities.
 Develop and implement action plans to enhance customer satisfaction and service excellence.
 Collaborate with Customer Service, Service Delivery, Commercial, Operations, Digital, and IT teams to address root causes and improve customer experience.
 Monitor and improve customer experience metrics including NPS, CSAT (TPS & Pulse), response time, and ticket resolution performance.
 Support the implementation and optimization of customer communication channels to enhance accessibility and engagement.
 Contribute to digital transformation and process improvement initiatives aimed at improving customer experience.
 Monitor customer service quality standards and recommend improvement actions to increase efficiency and customer satisfaction.
 Prepare regular reports, dashboards, and presentations to communicate customer insights and business recommendations.
 Promote best practices and continuous improvement methodologies throughout the organization.
 
Skills & Requirements: 
Bachelor's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain, Economics, or a related field.
 Minimum 2 years of experience in Shipping, Logistics, Customer Service, Customer Experience, Business Process Improvement, or a related function.
 Experience in Process Improvement, Transformation, Digitalization, or Project Management initiatives.
 Strong analytical skills with the ability to transform data into actionable insights and recommendations.
 Knowledge of CRM platforms; Salesforce experience is preferred.
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 Experience with reporting and data visualization tools such as Power BI is an advantage.
 Knowledge of Lean, Six Sigma, or Continuous Improvement methodologies is a plus.
 Strong stakeholder management, communication, presentation, and influencing skills.
 Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
 Customer-oriented mindset with a strong focus on problem solving and continuous improvement.
 Fluent in English, both written and spoken.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 Multisport Membership
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Customer Excellence Analyst

World Business Lenders, LLC

<div>About World Business Lenders
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL services its loan portfolio and loan portfolios for third parties, specializing in the management of non-performing loan pools and REO.
Overview<ul><li>
The Asset Resolution Counsel is responsible for leading the legal strategy, portfolio management, and resolution efforts for a portfolio of non-performing commercial loans secured primarily by real estate. This role serves as a strategic business partner responsible for maximizing recoveries while minimizing legal risk, loss severity, and resolution timelines.</li><li>
Working collaboratively with internal stakeholders, outside counsel, loan servicing teams, and borrowers, the Asset Resolution Counsel develops and executes resolution strategies through negotiation, restructuring, litigation, foreclosure, bankruptcy, receivership, REO disposition, and other loss mitigation initiatives.
</li><li>This position requires sound legal judgment, strong financial and analytical skills, and the ability to balance business objectives with legal and regulatory compliance.</li></ul> 
Essential Functions:<ul><li>
Manage and monitor a non-performing real estate collateralized commercial loan portfolio, including REO, toward most effective and efficient resolution
</li><li>Supervise, train and develop Asset Resolution Department staff
</li><li>Conduct proactive and effective portfolio management in accordance with established performance standards
</li><li>Monitor and manage commercial litigation/bankruptcy/foreclosure activities, functions and deadlines
</li><li>Direct/monitor/liaise with in-house and outside attorneys, collection agencies and other vendors that support the loss mitigation effort
</li><li>Interact with customers and their counsel
</li><li>Negotiate and propose settlement agreements and bidding instructions
</li><li>Monitor loss mitigation workout performance and loss severity trends
</li><li>Implement and communicate loss mitigation decisions
</li><li>Maintain delinquency and loss mitigation reporting, including trend analysis and assessment
</li><li>Conduct comprehensive analysis of debtors' financial position, credit status, personal background, and historical payment performance
</li><li>Facilitate negotiation and conflict resolution
</li><li>Perform extensive quarterly review of portfolio being managed to confirm or reassess recovery estimates
</li><li>Monitor related expenses (taxes, maintenance, utilities, fees, etc.) and timely propose protective advances
</li><li>Participate in budget preparation for the Asset Resolution Department.</li>
Other projects and duties as assigned. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Education:</li></ul><ul><li><ul><li>
Law degree (from a nationally accredited U.S. law school is preferred).</li></ul></li><li>
Experience:</li><li><ul><li>
Experience working in commercial litigation, bankruptcy, foreclosure, and real estate loss mitigation</li></ul></li><li><ul><li>
Experience successfully managing non-performing loan (NPL) pools and REO portfolios</li></ul></li><li><ul><li>
Experience supervising, developing, and mentoring case management staff</li></ul></li><li><ul><li>
Litigation experience and familiarity with litigation management tools</li></ul></li><li><ul><li>
Experience working for a U.S.-based company.</li></ul></li></ul>
Key Soft Skills:
The ideal candidate will demonstrate:<ul><li>
Strategic Decision Making
</li><li>Commercial Lending &amp; Real Estate Expertise
</li><li>Portfolio &amp; Risk Management
</li><li>Financial Analysis &amp; Business Acumen
</li><li>Litigation &amp; Bankruptcy Management
</li><li>Negotiation &amp; Conflict Resolution
</li><li>Leadership &amp; Team Development
</li><li>Vendor &amp; Outside Counsel Management
</li><li>Executive Communication &amp; Presentation Skills
</li><li>Data-Driven Decision Making
</li><li>Process Improvement &amp; Operational Excellence
</li><li>Exceptional Written and Verbal English Communication Skills
</li><li>Professional, Personable, and Customer-Focused Interpersonal Skills
</li><li>Sound Judgment, Integrity, and Accountability</li></ul> 
Technical Skills:
The successful candidate should demonstrate proficiency in the following:<ul><li>
Strong proficiency in Microsoft Office Suite, particularly Excel (pivot tables, formulas, data analysis, and reporting), Word, Outlook, and PowerPoint.
</li><li>Experience working with loan servicing systems, case management platforms, or asset management software used to administer commercial loan portfolios.
</li><li>Ability to interpret and analyze:
</li></ul><ul><li><ul><li>Promissory Notes
</li></ul></li><li><ul><li>Mortgages and Deeds of Trust
</li></ul></li><li><ul><li>Loan Agreements
</li></ul></li><li><ul><li>Guaranties
</li></ul></li><li><ul><li>UCC filings
</li></ul></li><li><ul><li>Assignments of Rents
</li></ul></li><li><ul><li>Security Agreements
</li></ul></li><li><ul><li>Title commitments and title policies
</li></ul></li><li><ul><li>Familiarity with commercial foreclosure, bankruptcy, receivership, and litigation management platforms.
</li></ul></li><li>Experience reviewing and analyzing:
</li><li><ul><li>Property valuations and appraisals
</li></ul></li><li><ul><li>Environmental reports
</li></ul></li><li><ul><li>Financial statements and tax returns
</li></ul></li><li><ul><li>Business cash flow
</li></ul></li><li><ul><li>Borrowing base reports
</li></ul></li><li><ul><li>Credit reports
</li></ul></li><li>Ability to prepare and evaluate:
</li></ul><ul><li><ul><li>Recovery analyses
</li></ul></li><li><ul><li>Settlement recommendations
</li></ul></li><li><ul><li>Litigation budgets
</li></ul></li><li><ul><li>Protective advance requests
</li></ul></li><li><ul><li>Reserve analyses
</li></ul></li><li>Working knowledge of PACER, state and federal court docket systems, Secretary of State business entity databases, UCC filing systems, county land records, and tax assessor websites.
</li><li>Experience utilizing business intelligence and reporting tools to monitor portfolio performance, recovery trends, legal spend, and key performance indicators (KPIs).
</li><li>Familiarity with eDiscovery, electronic document management systems, and secure document sharing platforms.
</li><li>Experience working with Monday.com, Salesforce, SharePoint, or similar workflow/project management systems is preferred.
</li><li>Ability to leverage AI-assisted legal research, document review, contract analysis, and productivity tools (such as Microsoft Copilot, ChatGPT Enterprise, Westlaw Precision AI, or Lexis+ AI) while maintaining attorney judgment and confidentiality.
</li><li>Strong understanding of data security, confidentiality, and regulatory requirements applicable to commercial lending and legal operations.</li></ul> 
Work Requirements<ul><li>
Must be available to work Monday&ndash;Friday, 9:00 AM &ndash; 6:00 PM Eastern Time.</li><li>
Must have a stable internet connection and professional remote working setup.</li><li>
Resume must be submitted in English to be considered.</li></ul> 
Benefits 
What We Offer
USD compensation
️ Paid Time Off (PTO)
Fully remote &mdash; work from wherever you do your best work! 
Ready to Apply?
If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!</div>

Asset Resolution Counsel

Kenvue

<div><div><div><div><div><div><div><div>Kenvue is currently recruiting for a:</div></div></div></div></div></div></div>
End to End Project Manager RAMET
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we&rsquo;re the house of iconic brands - including NEUTROGENA&reg;, AVEENO&reg;, TYLENOL&reg;, LISTERINE&reg;, JOHNSON&rsquo;S&reg; and BAND-AID&reg; that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage &ndash; and have brilliant opportunities waiting for you! Join us in shaping our future&ndash;and yours.
Role reports to:
RAMET IBP lead
Location:
Europe/Middle East/Africa, Turkey, Istanbul, Istanbul
Work Location:
Hybrid
What you will do
The End-to-End Project Manager based in Istanbul/Turkey is responsible for leading the successful delivery of New Product Innovation, Modifications of existing products and Portfolio lifecycle initiatives across the RAMET region (Russia, Africa, Middle East &amp; Turkey). This role drives cross-functional alignment from project initiation through product launch and post-launch evaluation, ensuring projects are delivered on time, within scope, and aligned with business objectives.
The role is part of RAMET Supply Chain team and serves as the central point of coordination across Marketing, Regulatory, Supply Chain, Manufacturing, Procurement, Logistics, and Commercial teams, providing governance, risk management, stakeholder engagement, and portfolio oversight. The Project Manager also ensures innovation and lifecycle activities are fully integrated into the Integrated Business Planning (IBP) process to support business growth, operational readiness, and supply continuity.
Key responsibilities:
1. Project &amp; Launch Management<ul><li>
Lead innovation and product deployment projects, ensuring delivery on time, in full, and in line with business objectives.</li><li>
Lead end-to-end planning, execution, and delivery of innovation and commercialization projects.</li><li>
Ensure operational readiness across all functions and supply chain touchpoints prior to launch.</li><li>
Coordinate cross-functional teams to deliver key project milestones and launch requirements.</li><li>
Align commercial plans, demand forecasts, deployment schedules, production readiness, and factory submissions.</li><li>
Identify, manage, and mitigate project risks, issues, and dependencies.</li><li>
Drive continuous improvement of project execution and launch processes.</li></ul>
2. Governance, Reporting &amp; IBP Integration<ul><li>
Establish robust governance and ensure projects are embedded within business planning processes.</li><li>
Maintain project governance frameworks, stage-gate reviews, decision forums, and escalation processes.</li><li>
Develop and manage project dashboards, KPIs, and portfolio reporting.</li><li>
Ensure innovation and lifecycle initiatives are fully integrated into the IBP process, including demand, supply, inventory, and risk considerations.</li><li>
Prepare and present project and portfolio updates during IBP and leadership reviews.</li><li>
Monitor project health, resource requirements, and critical business decisions to support portfolio delivery and strategic priorities.</li></ul>
3. Product Lifecycle Management<ul><li>
Manage portfolio changes throughout the product lifecycle to support growth and operational efficiency.</li><li>
Lead product introductions, reformulations, packaging changes, market extensions, SKU rationalization, and discontinuations.</li><li>
Drive phase-in/phase-out activities and product transitions while minimizing supply disruption and inventory risk.</li><li>
Ensure lifecycle changes are reflected in planning assumptions, forecasts, and execution plans.</li><li>
Monitor portfolio performance and identify opportunities to reduce complexity and improve service levels.</li></ul>
4. Stakeholder Management &amp; Cross-Functional Leadership<ul><li>
Drive alignment, accountability, and collaboration across regional and global stakeholders.</li><li>
Act as the primary point of contact for assigned projects and EMEA project management teams.</li><li>
Build strong partnerships across Marketing, Regulatory, Supply Chain, Manufacturing, Procurement, Logistics, Finance, and Commercial functions.</li><li>
Facilitate decision-making, manage stakeholder expectations, and resolve cross-functional challenges.</li><li>
Communicate project status, risks, and key decisions to senior leadership and governance forums.</li><li>
Foster a culture of accountability, collaboration, transparency, and execution excellence.</li></ul>
What We Are Looking For
1. Education &amp; Experience<ul><li>
Bachelor's degree in Supply Chain, Business Administration, Engineering, Operations, or a related field.</li><li>
5+ years of experience in Project Management, Supply Chain, New Product Introduction (NPI), Product Lifecycle Management, or Commercialization.</li><li>
Proven track record of leading complex cross-functional projects in FMCG environments.</li><li>
Strong understanding of Stage-Gate methodologies, project governance, and product development processes.</li><li>
PMP, Lean, Agile, or Six Sigma certifications are preferred.</li></ul>
2. Technical &amp; Business Skills<ul><li>
Strong project, portfolio, risk, and stakeholder management capabilities.</li><li>
Experience managing multiple projects and competing priorities in a fast-paced environment.</li><li>
Proficiency in Microsoft Excel, PowerPoint, Microsoft Project, and project management platforms.</li><li>
Experience with reporting, KPI management, dashboards, and executive communications.</li></ul>
3. Leadership &amp; Collaboration<ul><li>
Strong leadership, proven ability to lead cross-functional teams without direct authority.</li><li>
Excellent communication, presentation, and stakeholder management skills.</li><li>
Strong problem-solving, decision-making, and conflict-resolution capabilities.</li><li>
Highly organized, proactive, resilient, and results oriented.</li><li>
Fluent in English</li></ul>
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.</div>

End to End Project Manager RAMET

Human Appeal

<div>WhoWe Are
Human Appeal is a global non-profit humanitarianand development organisation. We deliver life-saving emergency assistance suchas food, medical aid, and disaster relief. At the same time, we runsustainable, community-led programmes in healthcare, education, and livelihoodsto build resilience and self-reliance. Our experienced local teams work invulnerable, hard-to-reach areas. Guided by a vision of a just, caring, andsustainable world, our mission is to save lives, alleviate poverty, and empowercommunities in line with the core humanitarian principles of humanity,impartiality, neutrality, and independence.
Position Overview
We have an exciting opportunity for a EmergencyResponse &amp; Preparedness Manager position within the Programmes department inHQ.
This role offers the opportunity toshape how the organisation prepares before crises happen and to providepractical support when emergencies unfold. The post holder will combinestructured preparedness work with hands-on response coordination, helpingteams, partners, and affected communities benefit from faster, more organisedhumanitarian action.
This role exists to build and maintainthe organisation's readiness to respond rapidly and effectively to humanitarianemergencies, while strengthening the Emergency Response functions capacity tolead and coordinate live responses. The postholder has primary responsibilityfor emergency preparedness, including contingency planning, early warningmonitoring, stock and roster readiness, simulation exercises, andpreparedness-focused coordination with internal and external stakeholders.
Alongside this technical leadershiprole, the postholder will provide delegated support to the Head of EmergencyResponse &amp; Preparedness during emergency activations, surge periods, orperiods of absence. This may include supporting coordination, decision-makingprocesses, representation, information management, and operational oversight asrequired. While the role does not hold automatic line-management or approvalauthority over emergency responses, the postholder may exercise defineddelegated authority during Head of Response &amp; Preparedness absence or activation periods, in accordancewith the organisation's Delegation of Authority framework.
The role therefore sits at theintersection of two complementary functions: leading the organisationspreparedness agenda and providing flexible response coordination support whenemergencies occur. It is best suited tosomeone who can move confidently between structured planning, stakeholderengagement, and the fast-paced demands of humanitarian response operations.
The postholder will ensure thatpreparedness systems and emergency response mechanisms integrate safeguarding,child protection, protection mainstreaming, gender equality, disabilityinclusion, accountability to affected populations (AAP), conflict sensitivity,and do-no-harm principles. The role will work closely with technical teams toensure that organisational readiness and emergency response frameworks meetboth humanitarian standards and donor compliance requirements.
The scope of delegated authorityapplicable to this position will be defined within the organisation's Delegationof Authority framework and reviewed periodically to ensure clarity ofdecision-making responsibilities during emergency activations and periods ofmanagerial absence.
Main Responsibilities
A. Accountablefor Emergency Preparedness (Primary Focus)
Thepostholder has primary accountability for the organisation's emergencypreparedness function and for ensuring readiness to respond effectively tohumanitarian crises.<ul><li>
Develop, maintain, and regularly test organisational and country-level Emergency Preparedness Plans (EPPs) and contingency plans, in line with recognised humanitarian standards (IASC, CHS, Sphere).</li><li>
Monitor early warning information, seasonal risk forecasts, and contextual indicators (including climate, conflict, displacement, epidemiological trends) and escalate emerging risks to the Head of Emergency Response &amp; Preparedness, senior management and relevant stakeholders.</li><li>
Maintain and regularly update the organisational emergency response roster, ensuring staff readiness, training currency, and deployment availability.</li><li>
Identify partners in key geographies for preparedness and eventual response who fulfil HAs criteria and capacity expectations including visits to the partners for assessment purposes</li><li>
Review and develop preparedness of Field offices to ensure HA is prepared to respond (expertise / capacity / financial mechanisms) incl. visits to the field for assessment / monitoring purposes</li><li>
Own pre-positioning of core relief items, stock thresholds, supplier framework agreements, and emergency procurement pathways in coordination with Logistics and Supply Chain.</li><li>
Lead the planning and implementation of simulation exercises (SIMEX), tabletop exercises, and after-action reviews, ensuring lessons learned are captured and integrated into preparedness systems.</li><li>
Maintain preparedness-related systems, tools, and documentation required for rapid response activation.</li><li>
Represent the organisation in inter-agency preparedness forums, cluster preparedness working groups, and national disaster management coordination structures.</li><li>
Track, analyse and report on preparedness KPIs, including contingency plan currency, roster readiness, simulation completion, and other agreed preparedness metrics.</li><li>
Remain available for deployment where experienced emergency response personnel are required to support an effective humanitarian response.</li><li>
Ensure Emergency Preparedness Plans, contingency plans, rapid assessment tools, simulation exercises, and response templates incorporate safeguarding, child protection, protection mainstreaming, gender, disability inclusion, accountability to affected populations, and do-no-harm principles.</li><li>
Establish and maintain an early warning monitoring and reporting mechanism that provides regular analysis of priority humanitarian risks and triggers for action.</li><li>
Coordinate periodic reviews of emergency stock readiness, supplier framework agreements, and procurement preparedness arrangements with Logistics and Supply Chain teams.</li></ul>
B. Responsiblefor Coordinating Preparedness Readiness
Thepostholder is responsible for coordinating preparedness activities acrossdepartments, field offices, and external partners, while workingcollaboratively with technical and operational teams.<ul><li>
Coordinate preparedness assessments of existing and prospective partners in priority geographies, including conducting field visits where required to assess emergency response capacity and readiness.</li><li>
Coordinate reviews of field office preparedness and surge capacity, including staffing, operational systems, financial mechanisms, and emergency response capabilities.</li><li>
Coordinate the maintenance of rapid-response toolkits and template packages, including situation report templates, proposal and budget templates, response checklists, and standard operating procedures (SOPs).</li><li>
Coordinate preparedness-related engagement with Logistics, Supply Chain, Programmes, MEAL, Finance, Security, and other relevant functions to ensure organisational readiness.</li><li>
Work with Logistics and Supply Chain teams to monitor preparedness arrangements for emergency stocks, supplier framework agreements, and emergency procurement pathways.</li><li>
Represent the organisation in preparedness-focused inter-agency forums, working groups, and coordination mechanisms as required.</li></ul>
C. Supports Emergency Response Activations
The postholder contributes to live emergencyresponses by providing coordination and technical support under the directionof the Head of Emergency Response &amp; Preparedness or designated responselead.<ul><li>
Support rapid needs assessments, situation analysis, and information management during the initial emergency response phase.</li><li>
Contribute to the development of response strategies, concept notes, funding proposals, response plans, and operational updates during activations.</li><li>
Support the consolidation of situation reports, operational information, action trackers, and coordination products.</li><li>
Support monitoring of response implementation, budget utilisation, procurement progress, and donor compliance requirements in collaboration with relevant departments.</li><li>
Provide surge support to country offices and response teams, including deployment to emergency operations where required.</li></ul> 
D.Delegated Emergency Response Cover
Whenformally delegated by the Head of Emergency Response &amp; Preparedness orduring periods of authorised absence, the post holder may provide temporaryemergency response management cover within agreed limits of authority.<ul><li>
Support coordination calls, stakeholder engagement, and response management processes during activations.</li><li>
Represent the Emergency Response function at internal and external meetings when delegated.</li><li>
Manage escalations and facilitate timely decision-making within agreed delegated authority levels.</li><li>
Provide continuity of coordination and operational oversight during periods of Head of Emergency Response &amp; Preparedness absence.</li><li>
Escalate decisions, risks, or matters that fall outside delegated authority in accordance with organisational policies and the Delegation of Authority framework.</li></ul> 
Other Duties:<ul>
<li>Perform additional tasks as assigned by the direct supervisor (Head of Emergency Response &amp; Preparedness).</li>
</ul>Candidate essential criteria
Education: Bachelors degree in a relevant field, such as SocialSciences, Business or International Development
Experience: Demonstrable experience in humanitarian emergencyresponse and/or preparedness planning, ideally 8+ years.
Languages: Written and verbal command on English is required
Essential Criteria<ul><li>
Working knowledge of humanitarian coordination architecture and standards: cluster system, IASC, CHS, Sphere, and rapid assessment methodologies.</li><li>
Proven ability to produce clear, structured planning documents (contingency plans, SOPs) under time pressure.</li><li>
Strong organisational and coordination skills, with the ability to manage multiple concurrent priorities.</li><li>
Sound judgement and composure in high-pressure, fast-changing environments.</li><li>
Excellent written and verbal communication skills; confident representing the organisation externally.</li><li>
Willingness to undertake short-notice field deployments, including to insecure or hardship locations.</li><li>
Demonstrable understanding of safeguarding, protection mainstreaming, accountability to affected populations (AAP), gender-sensitive programming, disability inclusion, and do-no-harm approaches in emergency settings.</li><li>
Experience coordinating with multiple stakeholders, including country offices, clusters, UN agencies, NGOs, and government counterparts.</li><li>
Strong understanding of emergency donor compliance requirements and humanitarian funding mechanisms.</li></ul> 
Desirable Criteria<ul><li>
Prior experience acting as a deputy, focal point, or second-in-command within an emergency response team.</li><li>
Experience designing or facilitating simulation exercises or after-action reviews.</li><li>
Familiarity with early warning/risk monitoring tools (e.g. Disaster AWARE/PDC, ACAPS, INFORM).</li><li>
Additional language relevant to the organisation's operating contexts (e.g. Arabic, French).</li><li>
Relevant qualification in disaster management, humanitarian action, or a related field.</li><li>
Experience managing institutional donor-funded emergency programmes (FCDO, ECHO, UN agencies, USAID/BHA or equivalent).</li></ul>
Working Conditions<ul><li>
Work in office, with regular travel to field/country offices during preparedness missions and emergency deployments.</li><li>
Expected to be reachable and deployable at short notice during on-call rotations.</li><li>
Expected travel: approximately 2540% of working time, including international travel to country programmes and emergency response locations.</li><li>
Participation in an on-call rota during periods of elevated risk, seasonal emergencies, or active humanitarian responses.</li><li>
Emergency deployments may occur at short notice and typically range between 26 weeks in duration.</li><li>
May be required to work outside standard hours during emergency activations.</li><li>
Deployments are subject to organisational security risk assessments, safeguarding requirements, and duty-of-care protocols.</li></ul> 
How to apply
We are keen to appoint the rightperson for this position as soon as possible and will be consideringapplications as they are received. To maximise your opportunity, please submityour CV by clicking the link provided to apply. We look forward to receivingyour application and hearing from you.
<div></div><div>Please note that we will only be contacting theshortlisted candidates. Applying candidates must havethe legal authorisation or right to work in the designated work location/dutystation.
</div><div></div>Disclaimer:Human Appeal is committed todiversity, social inclusion, and gender equality/balance, and stronglyencourages applications from underrepresented groups. The organisationmaintains a zero-tolerance policy toward Sexual Exploitation and Abuse andSexual Harassment (SEA/SH), with all staff required to comply with PreventingSexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards andsafe recruitment procedures.</div>

Emergency Response & Preparedness Manager

ZEISS Group

<div>Field Service Specialist
Istanbul / Ankara, T&uuml;rkiye
Permanent
ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
ZEISS T&uuml;rkiye is currently seeking, highly motivated Field Service Specialist to represent ZEISS Research and Microscopic Solutions (RMS) team in İstanbul and Ankara.
ZEISS RMS provides advanced microscopy solutions for life sciences, materials research, semiconductor, and academic institutions. With a comprehensive portfolio including light, confocal, electron, and X-ray microscopy systems, ZEISS RMS empowers scientific discovery and drives innovation across research and industry worldwide.
Your Role
 
The role of a Field Service Specialist will involve:
<ul><li>Perform equipment installation, preventive maintenance, upgrades, calibration, performance verification, acceptance testing, and troubleshooting activities at customer sites.
</li><li>Carry out installation, maintenance, upgrades, and troubleshooting activities for SEM, FE-SEM, FIB-SEM, and similar electron microscopy systems.
</li><li>Analyze customer needs and technical issues promptly and accurately and provide effective solutions.
</li><li>Serve as the primary technical expert in fault diagnosis and troubleshooting processes.
</li><li>Conduct systematic root cause analyses and develop sustainable, long-term solutions rather than temporary fixes.
</li><li>Visit customer sites to investigate and resolve technical issues on-site.
</li><li>Accurately communicate customer requirements to Sales, Application, Product Support, and Global Technical Support teams, ensuring effective coordination among all stakeholders.
</li><li>Provide remote and on-site support for service requests and equipment malfunctions.
</li><li>Manage technical escalation processes with Global Technical Support, Product Management, Application, and Engineering teams when required.
</li><li>Handle customer complaints through technical root cause analysis, clear communication, and a permanent solution-oriented approach.
</li><li>Provide technical guidance to users on equipment operation, routine checks, maintenance awareness, and best operational practices.
</li><li>Identify spare parts requirements, contribute to service planning, and ensure preventive maintenance activities are carried out in accordance with manufacturer standards.
</li><li>Prepare service reports accurately and on time in line with company standards.
</li><li>Record all technical activities accurately and completely in service reporting systems, CRM platforms, and ticketing tools.
</li><li>Communicate effectively with Sales, Management, Customer Support Center, Application Teams, Global Technical Teams, and customers.
</li><li>Build long-term customer relationships to maximize customer satisfaction and equipment performance.
</li>Comply with occupational health and safety regulations, including high-voltage systems, vacuum technology, radiation/X-ray safety requirements, and laboratory working standards. 
<li>
 
</li></ul>Your Experience
 
As a Field Service Specialist you will have:
<ul><li>Bachelor&rsquo;s degree in Electrical &amp; Electronics Engineering, Electronics Engineering, Mechatronics Engineering, Physics, Physics Engineering, or a related technical field.
</li><li>1&ndash;3 years of experience in a similar role within an international company. Experience in scientific instruments, electron microscopy, analytical instruments, medical devices, or other high-technology equipment is preferred.
</li><li>Knowledge of or experience with electron microscopy, vacuum technology, high-voltage electronics, precision mechanics, or scientific instruments is preferred.
</li><li>Strong troubleshooting capabilities, root cause analysis mindset, and systematic problem-solving approach.
</li><li>Ability to read and interpret electrical/electronic schematics, technical drawings, service documentation, and maintenance instructions.
</li><li>Ability to analyze mechanical, electronic, computer-related, and software-related issues collectively.
</li><li>Proficiency in using measurement instruments, service equipment, and technical testing tools.
</li><li>Ability to manage challenging customer situations and ensure customer satisfaction.
</li><li>Ability to explain technical concepts clearly to customers and provide basic user training when required.
</li><li>No restrictions on frequent travel.
</li><li>Experience using remote support tools, service reporting systems, CRM platforms, and ticketing applications.
</li><li>Good command of written and spoken English, with the ability to communicate effectively with global technical teams.
</li><li>For male candidates, completion of military service or no military obligation.
</li>Valid driver&rsquo;s license and active driving experience. 
<li>
 
</li></ul>Experience with CRM or sales tracking systems is an advantage. Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
_______________________________________________________________________________
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
Problem Solving, Customer-focused Mindset, Microsoft Office applications.
Your ZEISS Recruiting Team:
Asli Yilmaz</div>

Field Service Specialist

DP World

<div>We are looking for a detail-oriented Ocean Freight Export Operation Specialist to manage end-to-end ocean export operations and ensure smooth coordination across all stakeholders. This role is key to maintaining operational excellence, ensuring compliance with international trade regulations, and delivering high-quality service to customers.
Your Responsibilities:<ul><li>
Manage end-to-end seafreight export operations from order receipt to final invoicing,</li><li>
Ensure accurate and timely flow of documentation and shipment information,</li><li>
Coordinate with customers, customs brokers, shipping lines, and overseas agents,</li><li>
Monitor export shipments and ensure compliance with customs and international trade regulations,</li><li>
Prepare and review shipping instructions, confirm draft Bills of Lading, and ensure timely document release,</li><li>
Issue Bills of Lading and invoices after vessel departure and deliver them to customers,</li><li>
Coordinate with finance for account control, payment collection, and document release,</li><li>
Organize payment processes and ensure original documents are received and forwarded to relevant parties,</li><li>
Send pre-alerts and shipment details to overseas agents,</li><li>
Control costs, calculate profit margins, and manage invoicing processes in the system,</li><li>
Ensure accurate system entries (e.g., shipment data, costs) and support reporting processes,</li><li>
Maintain regular communication with customers, manage relationships, and support business development,</li><li>
Identify opportunities to expand business (e.g., shifting from FOB/EXW to CIF shipments),</li><li>
Evaluate suppliers, maintain relationships, and report on new supplier opportunities,</li><li>
Support sales teams with alternative solutions and service options,</li><li>
Review and approve invoices, coordinate with accounting, and ensure timely processing,</li><li>
Support documentation, archiving processes, and participate in team meetings,</li></ul> 
Your Profile:<ul><li>
Associate or Bachelor&rsquo;s degree in Logistics, Maritime, International Trade, or a related field,</li><li>
Minimum 2 years of experience in seafreight export operations,</li><li>
Good knowledge of customs regulations and ocean freight processes,</li><li>
Advanced level of English, both written and spoken,</li><li>
Proficiency in MS Office applications,</li><li>
Strong organizational and follow-up skills with attention to detail,</li><li>
Ability to work under pressure in a fast-paced environment,</li><li>
Strong communication, coordination, and teamwork skills,</li><li>
Customer-oriented and solution-focused mindset,</li><li>
Valid driving license (Class B),</li><li>
For male candidates, military service is preferably completed,</li></ul> 
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone 
#LI-EY1</div>

Ocean Freight Export Operation Specialist

Arup

<div></div><div><div><div><div><div><div>Structural Engineering
 </div></div></div><div></div><div>Europe Region
 </div><div></div><div>IST00002J</div></div><div><div> 
</div></div></div><div>Senior Structural Site Inspector
Istanbul, T&uuml;rkiye 
Shape a future with purpose at Arup in Istanbul.
Arup's purpose, shared values and collaborative approach has set us apart for 80 years, guiding how we shape a better world. We guide, plan and design the future of the built environment.
We are a global consultancy with extensive technical and advisory expertise. Our project delivery and site supervision team in Istanbul works across a growing portfolio of complex building, infrastructure, and critical facility projects, providing independent engineering oversight and consultancy services on behalf of clients at the construction stage, where quality, compliance, and technical rigour matter most. 
The Opportunity
As a Senior Structural Site Inspector, you will provide independent site supervision and engineering consultancy on behalf of clients across our growing project portfolio in Istanbul ensuring that construction works are executed in strict accordance with design documentation, technical specifications, contractual requirements, quality standards, and project schedules. 
As a Senior Structural Site Inspector at Arup, you will:<ul><li>
Lead site supervision and quality control, monitoring construction activities to ensure compliance with project specifications, IFC drawings, applicable codes, and contractual requirements; identifying and proactively resolving technical non-conformities, quality defects, and construction risks throughout the project lifecycle.</li><li>
Inspect structural works in the field, carrying out hands-on inspection and quality control of reinforced concrete and structural steel construction, assessing workmanship, materials, and methodology against approved documentation, and issuing site observations, NCRs, and technical instructions as required.</li><li>
Lead technical review of construction documentation, reviewing shop drawings, material submittals, method statements, and technical specifications; producing clear, timely progress reports and technical recommendations for the client team and project stakeholders.</li><li>
Act as the client's representative on site, facilitating effective communication between contractors, designers, and the client organisation; resolving interface issues, responding to technical queries, and ensuring all parties are aligned on project requirements and expectations.</li><li>
Support project governance and commercial oversight, assessing contractors' progress, payment applications, variation orders, claims, and technical compliance throughout project execution, providing the client with clear, evidence-based technical input to support informed project decisions.</li></ul> 
Does this role inspire you?
We are looking for someone who brings a combination of the following. If you don't meet every single point but believe you'd thrive in this role, we'd still love to hear from you.<ul><li>
Site supervision experience: Minimum 8 years of experience in construction supervision or engineering consultancy on major construction projects, with a demonstrable track record of delivering independent oversight in a client-representative capacity.</li><li>
Academic background: Degree in Civil Engineering or equivalent professional engineering qualification and experience; this role requires a strong grounding in structural and civil engineering principles applied in a construction and site supervision context.</li><li>
Structural construction expertise: Demonstrated experience in reinforced concrete and structural steel construction, including field inspection, quality control, defect identification, and technical assessment of site works against approved design documentation.</li><li>
Technical documentation proficiency: Proven ability to review and interpret technical specifications, contracts, IFC drawings, shop drawings, method statements, and construction documentation; experienced in issuing technical instructions, site observations, and NCRs.</li><li>
Sector experience: Experience on large-scale building, industrial, data centre, airport, or critical infrastructure projects in a supervision or consultancy capacity; familiarity with complex, fast-moving construction environments and multiple concurrent stakeholders.</li><li>
Commercial and contractual capability: Proven capability in assessing contractors' progress, payment applications, variation orders, claims, and technical compliance throughout project execution; able to provide clear, well-evidenced input to client decision-making on contractual matters.</li></ul> 
Why Arup?
At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts. 
Benefits that work for you:<ul><li>
Professional Growth &amp; Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.</li><li>
Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.</li><li>
Financial Well-being &amp; Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.</li><li>
Flexible working: Working from home up to 3 days a week and up to 20 days a year from another country.</li></ul> 
At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning &ndash; to Arup, to your career, and to the clients and communities we serve.
We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.
We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help. 
Do you want to join us in shaping a better world? 
Apply &ndash; Click &lsquo;&rsquo;</div></div>

Senior Structural Site Inspector

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