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food service manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United States of America
</div></div><div><div>Province/City
</div><div>Washington, DC
</div></div><div><div>Hiring Entity
</div><div>Rosewood Washington D.C.
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Rosewood Washington, D.C. is looking for a dedicated F&amp;B Outlets Manager to join our team! Nestled in the heart of historic Georgetown, our property blends timeless elegance with modern luxury, and our passionate team is committed to delivering intuitive, heartfelt service that reflects the spirit of Relationship Hospitality.</div><div></div><div><b><br>
SALARY:</b> $80-85K</div><div></div><div><b><br>
FOOD &amp; BEVERAGE OUTLETS MANAGER OVERVIEW:</b></div><div>
The Food &amp; Beverage Outlets Manager responsibilities include maintaining efficient food and beverage operation throughout the hotel, as well as ensuring high production, productivity, quality, and customer-service standards.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><ul><li>
Manages the food and beverage day-to-day operations within budgeted guidelines and to the highest standards.</li><li>
Provide support and manage the operations of the Restaurant, Bar and Lounge, Rooftop, In Room Dining and Private Dining Events.</li><li>
Conduct daily pre-shift for all meal periods.</li><li>
Check service staff out at the end of the night, ensuring that all side work has been completed.</li><li>
Open and/ or close the restaurant, ensuring that menus are printed for each shift, that lighting and sound are at the appropriate levels during service, and that the restaurant is properly closed at the end of service.</li><li>
Support all other restaurant operations as needed to ensure all outlets are effectively managed.</li><li>
Deliver superior food and beverage services and maximize guest satisfaction.</li><li>
Respond efficiently and accurately to restaurant guest complaints and handle service recovery efforts with care and empathy. Encourage guest feedback and inquiries.</li><li>
Interview, inspire, train, supervise, counsel, schedule, evaluate and develop associates.</li><li>
Ensure that standards are maintained at a superior level on a daily basis.</li><li>
Prepare work schedules and assist in bi-weekly payroll.</li><li>
Communicate with guests and make recommendations for menu and beverage selection.</li><li>
Assist and support other departments throughout the Hotel and Restaurant when needed.</li><li>
Carry out any other duties as and when required by the Restaurant and Bar Director.</li><li>The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business needs are dictated.</li></ul><div></div><div><b><br>
QUALIFICATIONS:</b></div><ul><li><b>
Experience</b>: Minimum two years of experience in a similar role with a luxury or ultra-luxury hotel/restaurant.</li><li><b>
Education</b>: Bachelor's degree in hospitality, hotel management, business or a relevant field of work, or an equivalent combination of education and/or work-related experience preferred.</li><li><b>
General Skills</b>: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand our guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest/ associate information and pertinent hotel data.</li><li><b>
Schedule</b>: Flexible availability is required for this position to include days, evenings, weekends and holidays</li><li><b>
Technical Skills</b>: Interviewing skills to assess potential new hires. Understanding of associate relations and ability to create a &ldquo;team&rdquo; atmosphere. Strong beverage knowledge and proficiency with wine and spirits, both in terms of product and service. Basic math aptitude. Ability to communicate effectively with guests and associates Mid-level to Advance computer skills and knowledge.</li><li><b>
Language</b>: Required to speak, read and write English, with fluency in other languages preferred.</li><li><b>
Physical Requirements</b>: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas; reach up and down, push and pull, remain standing stationary for long periods of time throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li><li><b>
Licenses &amp; Certifications</b>: Minimum 21 years of age to serve alcohol. ABRA license required, TIPS Certification preferred.</li></ul><div></div><div><b><br>
COMPETITIVE BENEFITS:</b></div><ul><li>
Medical, Dental, Vision Benefits</li><li>
Competitive Salary</li><li>
Incentive potential is targeted up to 10% of eligible earnings with a maximum of 15%.</li><li>
Cellphone Stipend to assist with cost</li><li>
401k Plan and after 1 year up to 3% Match</li><li>
Paid Time Off (Vacation, Holidays, Sick and more)</li><li>
Complimentary Room Nights- up to 12 nights per year</li><li>
Restaurant Discount- 50% off F&amp;B</li><li>
Complimentary Meal during your shift</li><li>
Life Insurance and AD&amp;D</li><li>
Complimentary Short-Term Disability and Long-Term Disability</li><li>
Pre-tax commuter benefits</li><li>
Flexible schedules</li><li>
Tuition Reimbursement up to $500 per year</li><li>
A clear career pathway - career advancement opportunities</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Brilliantly positioned in the heart of Georgetown along the historic C&amp;O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation&rsquo;s capital. The hotel&rsquo;s 55 rooms, including 12 suites and 6 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.</p></div></div></div></div></div></div>

F&B Outlets Manager

Red Rabbit, LLC

<div>
 <strong>
  Food Service Coordinator, In-School
  <br/>
  <br/>
 </strong>
 <strong>
  What Do We Do
  <br/>
  <br/>
 </strong>
 Red Rabbit is a Black-owned School Food Management Company that works with hundreds of schools, districts, and food banks to uplift communities of color throughout the North East and Mid-Atlantic Regions.
 <br/>
 <br/>
 Our professionally trained chefs create menus, source farm fresh ingredients, and cook delicious, thoughtful, and familiar food. School food matters not only because it&rsquo;s integral to good health, but because what children eat is an essential part of their cultural identity and sense of self.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Food Service Coordinator reports to the Head Chef and is part of a 5-8 person team. The key responsibility of this position is to ensure meals are prepared on time and with dignity, while consistently meeting the needs of the schools.
 <br/>
 <br/>
 The ideal candidate has strong kitchen expediting experience, is comfortable with administrative tasks, and enjoys interacting with customers. A strong emphasis will be placed on the candidate&rsquo;s ability to work effectively with both the kitchen teams and the schools, supporting the work and uplifting the students.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure meals are served on time in compliant portions daily,
  </li>
  <li>
   Maintain a clean and presentable service line, uplifting the students with dignity
  </li>
  <li>
   Proactively share information between teams to keep operations running smoothly.
  </li>
  <li>
   Identify and resolve potential conflicts or "collision points" to maintain workflow.
  </li>
  <li>
   Maintain operational systems and databases, ensuring data accuracy and meal compliance
  </li>
  <li>
   Create accountability checks to ensure consistent data management.
  </li>
  <li>
   Proactively address day-of concerns with school partners and keep Head Chef and District Manager informed
  </li>
  <li>
   Collaborate with the kitchen team to solve same-day operational issues.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3-5 years experience in an operational or administrative role supporting cross-functional teams.
  </li>
  <li>
   1+ year in a customer-facing role preferred
  </li>
  <li>
   Proven ability to track, prioritize, and drive multiple projects successfully
  </li>
  <li>
   Experience with schools and/or food service, a plus
  </li>
  <li>
   An entrepreneurial spirit and desire to be part of a growing, mission-based company
  </li>
  <li>
   Excellent communicator in written and verbal form
  </li>
  <li>
   Acute attention to detail and impeccable follow through
  </li>
  <li>
   Must share our passion improving nutrition in schools and see our work through the lens of social justice and equality
  </li>
  <li>
   Bilingual : Spanish/English a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Typical Schedule:
 </strong>
 Monday - Friday, TBD
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Head Chef
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generous PTO (most major holidays off)
  </li>
  <li>
   Health, Dental, Vision Insurance
  </li>
  <li>
   401k Option
  </li>
  <li>
   Paid Professional Development
  </li>
  <li>
   Education Reimbursement Opportunities
  </li>
  <li>
   Paid Family Leave
  </li>
  <li>
   Disability Insurance Coverage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Founded in 2005, Red Rabbit is an MWBE-certified K&ndash;12 school food management company on a mission to transform school dining. We believe that serving diverse, high-quality meals to children in urban communities is about more than food, it&rsquo;s about dignity, representation, and opportunity.
 <br/>
 <br/>
 Our professionally trained chefs work in commissaries and onsite in school cafeterias, preparing scratch-made, culturally relevant meals that reflect the heritage and lived experiences of the students we serve. We don&rsquo;t just deliver food...we become part of the school community.
 <br/>
 <br/>
 Today, Red Rabbit prepares and serves millions of meals each year across the Greater New York region, New Jersey, Philadelphia, and Washington, DC.
 <br/>
 <br/>
 If you&rsquo;re passionate about food, community, and making an impact every day, we&rsquo;d love to meet you.
 <br/>
 <br/>
 Red Rabbit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, or sexual orientation.
</div>


Food Service Coordinator, In-School Kitchen, Washington, DC

GCE - Global Connections to Employment

<div>
 <strong>
  <strong>
   Overview
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  About GCE:
  <br/>
  <br/>
 </strong>
 Global Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. Since its establishment in 1986, GCE has helped match team members to fulfilling careers, from custodial services to facilities maintenance and food services, plus other business lines in between. Working with customers from the U.S. military, commercial business and community partners &ndash; as well as federal, state and local governments &ndash; GCE is one of the country&rsquo;s largest private employers of persons with disabilities. Learn more at GCE.org.
 <br/>
 <br/>
 <strong>
  <strong>
   Overview
   <br/>
   <br/>
  </strong>
 </strong>
 The Supervisor is responsible for overseeing the Food Service (FS) daily operations. This position is responsible for oversight and management of performing duties for their assigned area. Quality customer service is expected to be provided to the customer at all times. Knowledge and willingness to learn all aspects of the job is a requirement of the position.
 <br/>
 <br/>
 <strong>
  <strong>
   Role Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Must have a minimum of one (1) year of experience in food services or a related field.
  </li>
  <li>
   Must have a minimum of one (1) year of experience supervising or leading teams.
  </li>
  <li>
   Must possess knowledge of the Tri-Service Standards (Sanitation and Medical standards).
  </li>
  <li>
   Must have basic computer knowledge (Excel, Microsoft Word, etc.).
  </li>
  <li>
   Must understand oral and/or written instructions and speak and write English fluently.
  </li>
  <li>
   Must rotate workweek hours to ensure observation of all shifts every week.
  </li>
  <li>
   Must interact appropriately with customers and team members.
  </li>
  <li>
   Must have good management communication (writing and verbal) and people skills.
  </li>
  <li>
   Must meet eligibility requirements for work assignment on specified contract(s).
  </li>
  <li>
   Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation:
  <br/>
  <br/>
 </strong>
 The compensation range for this position is $25.29- $29.16 per hour.
 <br/>
 <br/>
 <strong>
  <strong>
   Physical Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 May travel to and from various locations and buildings throughout the year and in various weather conditions. Most work will take place indoors. May work with cleaning chemicals. Will be required to follow Emergency Operations Work Assignment per customer requirements. Schedules are subject to change. May require working early morning, mid-morning, afternoon, and/or evening hours and weekends and holidays.
 <br/>
 <br/>
 While performing this job's duties, the team member is regularly required to bend, crouch, walk, climb stairs and ladders, reach above head, sit (to drive) and lift up to 40 pounds. Will occasionally be required to lift or move up to 50 pounds.
 <br/>
 <br/>
 The mental demands, physical demands, and environmental factors described here represent those that a team member must meet to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <strong>
  To Apply
  <br/>
  <br/>
 </strong>
 Interested applicants please visit https://gce.org/work-for-gce/careers/ and complete the on-line application. If you require additional assistance, please call Human Resources at 850-495-3512.
 <br/>
 <br/>
 Global Connections to Employment, Inc. is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED
</div>


Food Service Supervisor

Puddin'

<p>DO YOU HAVE AN OUTGOING &amp; SINCERELY NICE PERSONALITY?</p><p>THEN THIS MAY BE THE JOB FOR YOU!!</p><p>Searching for Food Service Sales professionals to work at Union Market.</p><p>Candidates must have a combination of skills and experience including; waiting tables, cooking or preparation of food, customer service, and SALES in order to be successful at this job opportunity. The most important attribute is SALES and a salesperson attitude. Outgoing personality and a desire to make money.</p><p>The base pay is $17.50 per hour but our sales team averages $20-30/hour!</p><p>A candidate will need to be self-sufficient, reliable, confident and have the ability to work in teams.</p><p>The work is highly demanding and highly rewarding. On a typical day, a sales person can make over $75 in tips!</p><p>We are looking for team members with the following skill sets:</p><ul><li>Customer Relations</li><li>Detail Oriented</li><li>Directing Customers</li><li>Engage with Public</li><li>Friendly</li><li>Ingratiating Customers</li><li>Interpersonal</li><li>Patience</li><li>People Skills</li><li>Verbal Communication</li><li>Service Oriented</li><li>Ability to Learn Quickly</li></ul><p>If you interested in this position, visit www.dcpuddin.com to familiarize yourself to our company and the products we sell.</p><p>Job Type: Part-time</p><p>Pay: $17.50 - $100.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Application Question(s):</p><ul><li>How do other people describe your personality?</li></ul><p>Work Location: In person</p>

Food Service Sales

Busboys and Poets

<div><div><div>We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you&rsquo;re looking for, we hope you will apply!<br>
<br>
Job Type: Variable</div><div></div><div><br>
Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips!</div><div><br>
COMPANY BENEFITS</div><div></div><div><br>
Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more!<br>
<br>
WHY WORK FOR US</div><div></div><div><br>
Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.</div><div></div><div><br>
Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.</div><div></div><div><br>
Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!</div><div></div><div><br>
Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.</div><div><p><br>
Job duties include but are not limited to:</p><ul><li>
Setting up the bar daily or during transition for the PM shift</li><li>
Guiding guests through menus while demonstrating a thorough knowledge of our items</li><li>
Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations</li><li>
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.</li><li>
Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks.</li><li>
Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back.</li><li>
Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests.</li><li>
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed.</li><li>
Taking tables on the floor when bar service is slow or when staffing is short</li></ul><p>
Qualifications:</p><ul><li>
Must be at least 21 years of age in order to serve alcohol</li><li>
General alcohol knowledge needed</li><li>
Previous experience bartending in a full service restaurant for at least a year</li><li>
Must have weekend availability and work a minimum of 3 shifts per week</li><li>
Must love talking to people!</li></ul><p>
Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th &amp; V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!</p></div></div><br>
<div></div>
INDFOH</div>

Bartender

ala 

<p>At <b>ala</b>, we believe restaurants are more than places to eat.<br/>They are places where people gather, stories are shared, and culture lives at the table.</p><p>Our kitchen draws inspiration from the Eastern Mediterranean and the Levant &mdash; a region shaped by centuries of trade, migration, and culinary exchange. Bold spices, vibrant produce, and generous hospitality define our table.</p><p>But what truly defines <b>ala</b> is our people.</p><p>The managers who thrive here are not just operators.<br/>They are <b>hosts, leaders, culture builders, and problem solvers</b> who understand that the smallest details shape the biggest memories.</p><p>We are growing and looking for leaders who want to grow with us.</p><p>People who believe hospitality is not just a job &mdash; it&rsquo;s a craft.</p><p>What You'll Do</p><p>Lead the restaurant with presence, clarity, and heart.</p><ul><li>Create an environment where <b>guests feel genuinely welcomed and cared for</b></li><li>Run a high-volume restaurant while maintaining thoughtful hospitality</li><li>Lead service and support the team during busy shifts</li><li>Inspire and mentor a diverse group of hospitality professionals</li><li>Uphold the standards that make the <b>ala experience consistent and memorable</b></li><li>Identify talent, coach your team, and help them grow in their careers</li><li>Solve problems thoughtfully and improve systems that strengthen operations</li><li>Build relationships with the surrounding community and represent the restaurant beyond its walls</li></ul><p>Who You Are</p><p>You believe hospitality is personal.</p><p>You take pride in details.<br/>You lead with empathy but hold high standards.<br/>You understand that culture is built daily &mdash; in the way we treat our guests and each other.</p><p>You likely have:</p><ul><li>Experience managing in a <b>high-volume restaurant environment</b></li><li>Strong organizational skills and attention to detail</li><li>The ability to juggle multiple priorities without losing your composure</li><li>Exceptional communication skills with both guests and team members</li><li>A natural ability to engage people and create connection</li><li>A mindset rooted in <b>accountability, respect, and continuous improvement</b></li></ul><p>What the Work Looks Like</p><p>Hospitality is dynamic, and so is this role.</p><p>Managers may be required to:</p><ul><li>Work flexible hours including evenings, weekends, and holidays</li><li>Stand for extended periods during service</li><li>Lift and move restaurant supplies up to 45 pounds</li><li>Work around hot, cold, and high-energy kitchen environments</li><li>Use restaurant systems, phones, and computers as part of daily operations</li></ul><p>Experience</p><ul><li>2&ndash;3 years of restaurant management experience preferred</li><li>Hospitality or Restaurant Management degree is a plus, but not required</li></ul><p>What matters most to us is <b>leadership, integrity, and passion for hospitality.</b></p><p>Why ala</p><p>We believe restaurants should also take care of the people who make them run.</p><p>At <b>ala</b>, we are committed to building a workplace where:</p><ul><li>People feel respected and supported</li><li>Leaders develop future leaders</li><li>Hard work is recognized</li><li>Hospitality remains the center of everything we do</li></ul><p>Because when the team thrives, the restaurant thrives.</p><p>Pay: $65,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Paid training</li></ul><p>Work Location: In person</p>

Assistant General Manager

Salamander Washington DC

<div>
 We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
 <br/>
 <br/>
 All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
 <br/>
 <br/>
 We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
 <br/>
 <br/>
 <strong>
  POSITION OBJECTIVE
  <br/>
  <br/>
 </strong>
 As a Server at Dogon in Salamander DC, you will play a vital role in providing exceptional dining experiences to our esteemed guests. Working under the guidelines of union regulations and with a commitment to maintaining the standards required for a Forbes Five Star rating, you will deliver impeccable service while upholding the hotel's reputation for excellence.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <strong>
  Service Excellence:
 </strong>
 Provide unparalleled service to guests in alignment with Salamander standards and Forbes Five Star expectations. Assist all guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.
 <br/>
 <br/>
 <strong>
  Knowledge Base
 </strong>
 : Possess a thorough understanding of all food and beverage menu offerings, including ingredients, preparation methods, and potential allergens, to assist guests in making informed dining choices. Must also have a complete knowledge and understanding of the sequence of service, restaurant concept, various hotel information, and Salamander DC service standards.
 <br/>
 <br/>
 <strong>
  Table/ Side Station Setting and Presentation:
 </strong>
 Set tables/ side stations according to established standards, ensuring that all elements are meticulously arranged to enhance the dining experience. All areas of the restaurant must be always kept clean and tidy, this list includes and is not limited to the dining room, tables, chairs, side stations, bar display, expo, dish pit, etc.
 <br/>
 <br/>
 <strong>
  Order Taking and Processing:
 </strong>
 Take accurate food and beverage orders, as written in the Order Taking SOP, ensuring attention to detail and adherence to specific guest preferences or dietary requirements.
 <br/>
 <br/>
 <strong>
  Upselling and Recommendations:
 </strong>
 Utilize knowledge of menu items and guest preferences to make appropriate recommendations and upsell additional items to enhance the dining experience.
 <br/>
 <br/>
 <strong>
  Problem Resolution:
 </strong>
 Address any guest concerns or complaints promptly and effectively, striving to resolve issues to the satisfaction of the guest and in line with hotel policies.
 <br/>
 <br/>
 <strong>
  Team Collaboration:
 </strong>
 Work collaboratively with all Service Professionals and Management team to ensure seamless service delivery and a cohesive guest experience.
 <br/>
 <br/>
 <strong>
  Compliance:
 </strong>
 Adhere to all union regulations, hotel policies, and relevant health and safety guidelines to maintain a safe and compliant work environment. Understand and follow all procedures and policies as stated in the Cash Handling/ Cashiering Policy.
 <br/>
 <br/>
 <strong>
  Continuous Improvement:
 </strong>
 Participation in regular training sessions and workshops to enhance your skills and knowledge is mandatory. Attendance to and participation in the daily pre-shift meetings are mandatory, for each scheduled shift that applies.
 <br/>
 <br/>
 <strong>
  Other Duties:
 </strong>
 Perform various daily opening and closing, weekly, and monthly side duties as assigned by the MOD. In addition to performance of the essential functions, this position may require you to perform a combination of supportive tasks, to be solely determined by the manager based upon the requirements of the restaurant/ hotel. Understand how to operate the equipment used in the restaurant and to protect all assets in the restaurant and the hotel.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience as a server in a high-end restaurant or hotel environment preferred.
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
  </li>
  <li>
   Strong attention to detail and a commitment to delivering exceptional service.
  </li>
  <li>
   Knowledge of food and beverage terminology, preparation methods, and presentation standards.
  </li>
  <li>
   Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
  </li>
  <li>
   Flexibility to work evenings, weekends, and holidays as required.
  </li>
  <li>
   Must be minimum age to serve alcohol.
  </li>
  <li>
   High school diploma or general education degree (GED) required.
  </li>
  <li>
   Must have a valid Food Safety certification.
  </li>
  <li>
   Responsible alcohol vendor certification preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most work tasks are performed indoors. The temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10&deg;F) and kitchens (+110&deg;F), possibly for one hour or more.
  </li>
  <li>
   Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for most of the workday and possibly for 8 hours or more. Stamina to maintain energy and focus during busy shifts.
  </li>
  <li>
   Manual dexterity to handle tableware, glassware, and other dining utensils with precision as well as operating all necessary equipment.
  </li>
  <li>
   Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
  </li>
  <li>
   Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  </li>
  <li>
   Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  </li>
  <li>
   Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
  </li>
  <li>
   Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WORK ENVIRONMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers, and accept constructive criticism from supervisors.
  </li>
  <li>
   Must be able to change activity frequently and cope with interruptions.
   <br/>
   <br/>
  </li>
 </ul>
 Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Dogon Server

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