procurement specialist

air freight import manager Jobs in Istanbul

air freight import manager

cost controlling assistant specialist / specialist Jobs in Istanbul

customer service / supply chain representative Jobs in Istanbul

export operations manager Jobs in Istanbul

export operations manager

freight operation pricing specialist export usa trade lane

Manuport Logistics (MPL)

<div>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  We are looking for a
  <strong>
   Freight Forwarding Operations &amp; Pricing Specialist
  </strong>
  to be based in our
  <strong>
   Istanbul office
  </strong>
  , responsible for managing export operations with a strong focus on the
  <strong>
   USA trade lane
  </strong>
  .
 </p>
 <p>
  This position is created in collaboration with our partner Mare Logistics.
 </p>
 <p>
  The ideal candidate will have prior hands-on experience in the
  <strong>
   USA market
  </strong>
  and a strong background in freight forwarding operations and pricing.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    2-3 years
   </strong>
   of experience in
   <strong>
    Freight Forwarding
   </strong>
  </li>
  <li>
   <strong>
    Proven experience in USA trade lane operations and pricing
   </strong>
  </li>
  <li>
   Strong knowledge of export processes and documentation
  </li>
  <li>
   Experience working with agents and international partners
  </li>
  <li>
   Ability to manage pricing, quotations, and cost calculations independently
  </li>
  <li>
   Good command of
   <strong>
    English
   </strong>
   (written and spoken)
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage end-to-end
   <strong>
    export freight forwarding operations
   </strong>
  </li>
  <li>
   Coordinate shipments, bookings, and documentation processes
  </li>
  <li>
   Maintain daily operational communication with
   <strong>
    agents
   </strong>
  </li>
  <li>
   Actively manage and follow up on
   <strong>
    USA trade lane shipments
   </strong>
  </li>
  <li>
   Prepare and manage
   <strong>
    freight quotations for the USA trade lane
   </strong>
  </li>
  <li>
   Negotiate and optimize
   <strong>
    freight rates with carriers and partners
   </strong>
  </li>
  <li>
   Monitor shipments and proactively resolve operational issues
  </li>
  <li>
   Maintain strong relationships with customers and partners
  </li>
  <li>
   Ensure compliance with international shipping regulations
  </li>
 </ul>
 <p>
  <strong>
   Job Benefits
  </strong>
 </p>
 <ul>
  <li>
   Dynamic and professional working environment
  </li>
  <li>
   Opportunity to grow within an international logistics network
  </li>
 </ul>
</div>


Freight Operation & Pricing Specialist- Export USA Trade Lane

<div>
 <strong>
  Bir i&scedil;e ba&scedil;vurmadan &ouml;nce, bu sayfan&inodot;n sa&gbreve; &uuml;st k&ouml;&scedil;esinde bulunan se&ccedil;eneklerden dil tercihinizi se&ccedil;in.
  <br/>
  <br/>
 </strong>
 Bir Fortune Global 500 &scedil;irketinde bir sonraki f&inodot;rsat&inodot;n&inodot;z&inodot; ke&scedil;fedin. Yenilik&ccedil;i olanaklar hayal edin, tatmin edici i&scedil; k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml; deneyimleyin ve her ge&ccedil;en g&uuml;n daha iyi olman&inodot;za yard&inodot;mc&inodot; olacak yetenekli ekiplerimizle &ccedil;al&inodot;&scedil;&inodot;n. UPS'i yar&inodot;nlara ta&scedil;&inodot;mak i&ccedil;in ne gerekti&gbreve;ini biliyoruz - benzersiz bir beceri + h&inodot;rs kombinasyonuna sahip insanlar. Kendinizi veya ekiplerimizi y&ouml;netmek i&ccedil;in gerekli niteliklere ve motivasyona sahipseniz, becerilerinizi kullanmaya ve sizi bir sonraki seviyeye ta&scedil;&inodot;maya haz&inodot;r rollerimiz var.
 <br/>
 <br/>
 <strong>
  &Idot;&scedil; A&ccedil;&inodot;klamas&inodot;
  <br/>
  <br/>
 </strong>
 The Freight Specialist supports air or ocean freight trade services, products, and operations. He/She is responsible for processing shipments for clients and carriers. This position assists with costing, pricing, procedure development, compliance, and the distribution of performance reports.
 <br/>
 <br/>
 <strong>
  &Ccedil;al&inodot;&scedil;an T&uuml;r&uuml;
  <br/>
  <br/>
 </strong>
 Kal&inodot;c&inodot;
 <br/>
 <br/>
 UPS; ayr&inodot;mc&inodot;l&inodot;&gbreve;&inodot;n, tacizin ve misillemenin olmad&inodot;&gbreve;&inodot; bir i&scedil; yeri sa&gbreve;lamay&inodot; taahh&uuml;t eder.
</div>


Pricing Analyst

Zoomlion Türkiye

<div>
 <p>
  Founded in 1992, Zoomlion operates 14 major industrial and technology parks in China, along with manufacturing bases worldwide, covering more than 100 countries and regions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Zoomlion, we offer more than just a job &mdash; we aim to support you in building a long-term career. By joining our team, you will become part of a leading brand in the construction machinery manufacturing industry and gain access to global career opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently looking for a
  <strong>
   &ldquo;Logistics Supervisor&rdquo;
  </strong>
  to join the Zoomlion family at our
  <strong>
   Istanbul Tuzla office
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <strong>
   1. Team &amp; Process Supervision
  </strong>
 </p>
 <ul>
  <li>
   Supervise daily import and logistics operations,
  </li>
  <li>
   Lead and mentor logistics team members to ensure efficient workflow,
  </li>
  <li>
   Assign tasks, monitor performance, and provide training as required.
  </li>
 </ul>
 <p>
  <strong>
   2. Import Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee import documentation and customs clearance processes,
  </li>
  <li>
   Ensure compliance with international trade regulations and company policies,
  </li>
  <li>
   Coordinate with suppliers, freight forwarders, and customs brokers,
  </li>
  <li>
   Monitor timelines to ensure on-time delivery of imported goods.
  </li>
 </ul>
 <p>
  <strong>
   3. Logistics Operations
  </strong>
 </p>
 <ul>
  <li>
   Manage transportation, warehousing, and distribution activities,
  </li>
  <li>
   Optimize routes, schedules, and resource utilization for operational efficiency,
  </li>
  <li>
   Ensure accurate inventory control and stock management,
  </li>
  <li>
   Resolve operational issues related to delays or disruptions.
  </li>
 </ul>
 <p>
  <strong>
   4. Compliance &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Ensure adherence to customs regulations, trade compliance requirements, and internal procedures,
  </li>
  <li>
   Prepare regular reports on logistics performance, costs, and KPIs,
  </li>
  <li>
   Identify and recommend process improvement opportunities to senior management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Advanced proficiency in English is a must,
   </strong>
  </li>
  <li>
   Bachelor&rsquo;s degree (preferably in International Trade, International Logistics, Logistics, International Relations, or Business Administration),
  </li>
  <li>
   <strong>
    Minimum of 10 years&rsquo; experience in sea import operations is required
   </strong>
   ; experience in export and customs operations is preferred,
  </li>
  <li>
   Ability to effectively communicate and coordinate with agents and freight forwarders,
  </li>
  <li>
   Strong knowledge of freight quotation processes for import and export operations,
  </li>
  <li>
   Extensive experience in sea import processes; knowledge of road and air transportation is an advantage,
  </li>
  <li>
   <strong>
    Solid understanding of foreign trade delivery and payment terms (Incoterms, etc.) is a must,
   </strong>
  </li>
  <li>
   Proficiency in Microsoft Office; experience with SAP MM or IFS is preferred,
  </li>
  <li>
   Strong planning and organizational skills with the ability to prioritize and execute in a structured manner,
  </li>
  <li>
   Proven problem-solving skills and sound decision-making ability,
  </li>
  <li>
   Detail-oriented with strong follow-up and reporting skills,
  </li>
  <li>
   Strong team player with effective interpersonal skills,
  </li>
  <li>
   No travel restrictions,
  </li>
  <li>
   Ability to adapt to flexible working hours when required,
  </li>
  <li>
   Holder of a Class B driver&rsquo;s license with active driving capability,
  </li>
  <li>
   For male candidates, completion or postponement of military service.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Application and Evaluation Process
  </strong>
 </p>
 <p>
  At Zoomlion Cifa T&uuml;rkiye, we believe that diversity and inclusion strengthen our workforce. All applications are evaluated without discrimination based on race, gender, color, national or social origin, ethnic background, religion, age, disability, sexual orientation, gender identity or expression, marital status, political opinion, or any other status protected by applicable laws.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We believe that physical disabilities or health conditions do not limit an individual&rsquo;s potential, and we particularly encourage applications from candidates with diverse talents and experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are committed to creating a respectful, inclusive, and supportive work environment for all our employees.
 </p>
</div>


Logistics Supervisor

Demir Döküm Industrial

<div><div><div>Job Description</div>
<div></div><div><div><p>Filling most of our leadership positions internally. And offering tailor-made training programs and opportunities to work on exciting international projects. Both count. Both are us.</p>
</div></div><div></div><div><div><div><div>Get job alerts</div>
</div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><div><div>Foreign Trade Operations Specialist
</div></div></div></div><div></div><div><div><div><div><div><div><p><b>Company</b>: Demir D&ouml;k&uuml;m Industrial <b>Location</b>: Istanbul-TUR <b>Country</b>: T&uuml;rkiye (TR) <b>Brand</b>: DemirD&ouml;k&uuml;m</p>
<p><b>Contract type</b>: Permanent <b>Working time</b>: Full-time</p>
</div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What we achieve together</b></h3>
</div><div><ul><li>You will plan and ensure the on-time execution of export shipments for both group and non-group customers.</li>
<li>You will manage the document flow between customs brokers, freight forwarders, suppliers, and customers.</li>
<li>You will monitor all stages of import orders, from order placement to warehouse delivery.</li>
<li>You will take an active role in document control, transportation planning, customs clearance, and TSE processes.</li>
<li>You will manage payment, letter of credit, damage, and insurance processes while ensuring coordination with relevant departments.</li>
<li>You will follow up on export incentive certificates and Authorized Economic Operator (AEO) processes, and provide updates on regulatory changes.</li>
<li>You will support the department&rsquo;s compliance with Integrated Management System standards.</li>
<li>You will contribute to achieving departmental cost and performance targets.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What makes us successful together</b></h3>
</div><div><ul><li>Qualification: A bachelor&rsquo;s degree in International Trade, Business Administration, Economics, or Engineering opens the door to exciting career opportunities within our company.</li>
<li>Experience: Having 2 to 5 years of experience in import and export operations will give you the chance to join our dynamic team.</li>
<li>Language Skills: With a strong command of English, you can communicate effectively in an international environment.</li>
<li>Know-how and Skills: Your knowledge of customs regulations, TSE, incentive certificates, and AEO processes, along with your reporting and logistics experience, will help you make a difference.</li>
<li>Other Requirements: Your advanced MS Office skills and preferably SAP knowledge will demonstrate your technological proficiency.</li>
<li>Personality: Your abilities in analytical thinking, problem solving, reporting, communication, and time management will help you excel in this role.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What you can count on</b></h3>
</div><div><p>
As part of the solution, our high &ndash; efficiency and environmentally friendly technologies contribute to long-term resource savings and a reduction in CO2 emission.</p><br>
<ul>
<li>At Vaillant Group, you will have the opportunity to build a career both nationally and internationally,</li>
<li>You can be part of global projects running in 17 countries,</li>
<li>Benefit from a hybrid working model.</li></ul></div></div></div><br>
<p></p>
</div></div></div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What makes us special</b></h3>
<p>
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.</p>
<p>
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.</p>
<p>
Become part of the Vaillant Group and help us shape the future of heating!</p><p><br>
</p>
<p><b>We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.</b></p>
<p></p>
<p><b>Your Contact:</b></p>
</div>
<p>Selin Ge&ccedil;er<br>
+90 228 317 70 00 7033</p>
</div>
</div></div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><p><b>We rely on digital application processes &ndash; not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.</b></p></div></div></div></div><p></p>

Foreign Trade Operations Specialist

DP World

<div><p>We are looking for an experienced <b>Air Freight Import Manager</b> who will lead our air freight import operations end-to-end, while driving business growth through strong collaboration with the DP World network and overseas agents. This role will play a key part in developing air freight consolidation solutions, managing supplier relationships, and contributing to revenue growth by actively supporting sales and commercial activities. The ideal candidate will combine strong operational expertise with a commercial mindset to ensure both service excellence and profitability.</p><p><b>
Your Responsibilities:</b></p><ul><li>
Lead and manage end-to-end air freight import operations, ensuring high service quality and operational efficiency,</li><li>
Develop and strengthen business relationships within the DP World network and with overseas agents,</li><li>
Create and implement air freight consolidation solutions (including consol shipments and MAWB/HAWB structures) to optimize cost and efficiency,</li><li>
Take ownership of pricing, purchasing, and supplier negotiations to deliver competitive and sustainable solutions,</li><li>
Collaborate closely with the sales team, contributing to business development and actively supporting field sales activities,</li><li>
Monitor operational and financial performance, identifying opportunities to improve profitability and customer satisfaction,</li><li>
Drive continuous improvement initiatives within operations to enhance process efficiency and service delivery,</li></ul><p><b>
Your Profile:</b></p><ul><li>
Bachelor&rsquo;s degree in a relevant field, preferably in Logistics, International Trade, Business Administration, or a related discipline,</li><li>
Minimum 5 years of hands-on experience in air freight import operations, with a strong understanding of end-to-end processes, documentation, and freight forwarding dynamics,</li><li>
Solid knowledge of IATA regulations, airline operations, and international air freight procedures,</li><li>
Strong command of English, both written and spoken, with the ability to effectively communicate with international stakeholders and overseas agents,</li><li>
Advanced proficiency in Microsoft Excel, with the ability to analyze data, generate reports, and support both operational and commercial decision-making processes,</li><li>
Strong communication and interpersonal skills, with a collaborative mindset and the ability to work effectively across cross-functional teams,</li><li>
A proactive, solution-oriented professional with strong problem-solving capabilities, able to manage multiple priorities in a fast-paced environment,</li><li>
Commercial awareness with the ability to contribute to pricing strategies, supplier negotiations, and overall business growth,</li></ul><p><b><br>
Compensation</b></p><p>
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.</p><p><b>
About DP World</b></p><p>
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.</p><p>
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.</p><p>
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><p>
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.</p><p><b>
WE MAKE TRADE FLOW</b></p><p><b>
To Change What's Possible For Everyone</b></p><p></p><p><br>
#LI-EY1</p></div>

Air Freight Import Manager

FLORMAR

<div>
 <p>
  At Flormar, we were born in Milan in the 1950s; growing and evolving in Turkey&rsquo;s multicultural, vibrant world, we have become a global brand that adds color to beauty. Since the day we were founded, we have prioritized the joy women get from makeup and how it makes them feel good, while working to make beauty accessible to everyone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With our products, through clean ingredients, our cruelty-free policy and our sustainable production approach, we make a difference not only in beauty but also in values. Today, in more than 70 countries, with nearly 60,000 online &amp; offline sales points from chain perfumeries to our website, from marketplaces to our stores, from catalog sales to wholesale channels, we reach and inspire millions of people.
 </p>
 <p>
  <br/>
 </p>
 <p>
  All our production processes and logistics operations are carried out at our factory and logistics center in Gebze. Our headquarters are located at Akasya Business Towers in &Uuml;sk&uuml;dar, Istanbul.
 </p>
 <p>
  At Flormar, our journey is shaped by our values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At every step, we act with passion, proud of everything we do, seize opportunities with agility, and make sustainable contributions to the future.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Because for us, this is not just a workplace; it is the way to touch lives and color the future together!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies That Will Make You Stand Out
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field,
  </li>
  <li>
   Minimum 3 years of experience in a multinational company within Trade Marketing, Export, Category, Planning or Commercial coordination,
  </li>
  <li>
   Ability to work with structured data, forecasts, assortments, multiple parallel deadlines,
  </li>
  <li>
   High accuracy and precision, able to manage numbers, files, prices and timelines,
  </li>
  <li>
   Advanced Office skills, especially Excel,
  </li>
  <li>
   Service oriented mindset, focused on enabling internal teams and markets,
  </li>
  <li>
   Proven ability to work in a multicultural and international environment,
  </li>
  <li>
   Comfortable in multi tasking and cross functional coordination roles,
  </li>
  <li>
   Strong written and verbal English; Spanish is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What to Expect in This Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Coordination &amp; HQ Alignment
  </strong>
 </p>
 <p>
  &bull; Act as the central coordination point for
  <strong>
   Latin America
  </strong>
  <strong>
   Markets
  </strong>
  within Head Quarter Office,
 </p>
 <p>
  &bull; Consolidate and translate LATAM market needs into HQ processes and systems,
 </p>
 <p>
  &bull; Ensure alignment between HQ functions (Trade Marketing, Category, Demand Planning, Supply Chain, Finance, Export) and LATAM realities,
 </p>
 <p>
  &bull; Represent LATAM as a single, structured voice in HQ decision-making processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Product &amp; Launch Management
  </strong>
 </p>
 <p>
  &bull; Coordinate new product launches in line with LATAM market dynamics,
 </p>
 <p>
  &bull; Ensure all launch materials (samples, visuals, claims, pricing) are ready and aligned,
 </p>
 <p>
  &bull; Manage assortment planning, product lifecycle, and delisting processes,
 </p>
 <p>
  &bull; Adapt product strategies to LATAM constraints such as long lead times and fixed assortments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational &amp; Marketing Coordination
  </strong>
 </p>
 <p>
  &bull; Validate logistics timelines and operational readiness before launch execution,
 </p>
 <p>
  &bull; Collaborate with Trade Marketing, Communication, and Spain LATAM teams to align campaigns and activations,
 </p>
 <p>
  &bull; Ensure consistency across social media, influencer activities, and in-store execution,
 </p>
 <p>
  &bull; Coordinate between HQ and regional teams (Spain, T&uuml;rkiye, Dubai) to ensure smooth execution and data consistency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Forecasting, Budgeting &amp; Demand Planning
  </strong>
 </p>
 <p>
  &bull; Prepare budgets, forecasts, and variance analyses based on market data,
 </p>
 <p>
  &bull; Monitor sell-out performance and adjust plans accordingly,
 </p>
 <p>
  &bull; Segment and analyze different business models (retail vs organized trade/catalog),
 </p>
 <p>
  &bull; Support demand planning processes with accurate and realistic projections.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Trade Marketing &amp; Performance Tracking
  </strong>
 </p>
 <p>
  &bull; Ensure timely and accurate delivery of POS materials, testers, and launch kits,
 </p>
 <p>
  &bull; Track monthly performance through LATAM dashboards (sales, distribution, competition),
 </p>
 <p>
  &bull; Identify improvement areas through KPI analysis and propose actionable solutions,
 </p>
 <p>
  &bull; Support brand visibility and in-store execution standards across LATAM markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Functional Collaboration
  </strong>
 </p>
 <p>
  &bull; Work closely with internal teams (Trade Marketing, Demand Planning, Finance, Logistics, Category, Export),
 </p>
 <p>
  &bull; Support execution of commercial and marketing strategies defined by regional teams,
 </p>
 <p>
  &bull; Facilitate communication between HQ and local markets to ensure alignment and efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Flormar, every new day is an opportunity to learn, discover and shine!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to join us?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   At Flormar, we embrace equal opportunity and fair treatment in education and recruitment. All candidates applying to our job postings will be considered for employment regardless of race, gender, color, national or social origin, ethnicity, religion, age, marital status, pregnancy, disability, sexual orientation, gender identity or political opinion.
  </em>
 </p>
</div>


Senior Trade Marketing and Operations Specialist (12 Month - Fixed Term Contract)

Evonik

<div>
 70% Customer Service 30% supply chain responsibilities
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  </li>
  <li>
   Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions.
  </li>
  <li>
   Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.
  </li>
  <li>
   Collaborate with head office, internal stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.
  </li>
  <li>
   Ensure accurate and timely reporting of all other relevant sales and customer related activities.
  </li>
  <li>
   Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.
  </li>
  <li>
   Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.
  </li>
  <li>
   Provide back up support to absent employees as directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Functional:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge about foreign trade payment conditions such as LC, bank contracts, etc.
  </li>
  <li>
   Computer skills; especially good knowledge in SAP, MS Office (Excel), Outlook
  </li>
  <li>
   Efficient work and good management of time and workflow
  </li>
  <li>
   Good knowledge of foreign/internal trade and the economic market
  </li>
  <li>
   Good knowledge of local trade regulations
  </li>
  <li>
   Good knowledge about customs (import, export), transit regulations
  </li>
  <li>
   Bachelor's degree and more than 3 years of job experience in above mentioned areas
  </li>
  <li>
   Personal:
  </li>
  <li>
   Fluent language skills in Turkish, English and/or German
  </li>
  <li>
   Excellent cooperation and communication skills, team worker, problem solver
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Application
  <br/>
  <br/>
 </strong>
 To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
 <br/>
 <br/>
 Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
 <br/>
 <br/>
 <strong>
  Your Talent Acquisition Manager:
  <br/>
  <br/>
 </strong>
 Nazli Kaplan
 <br/>
 <br/>
 Company is
 <br/>
 <br/>
 Evonik Ticaret Ltd.
</div>


Customer Service / Supply Chain Representative

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