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back office executive

export operations manager

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;</b><b>Export Operations Manager</b><b>&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Export Operations Manager?</b></div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Export Operations Manager?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Export Operations Manager

Manuport Logistics (MPL)

<div>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  We are looking for a
  <strong>
   Freight Forwarding Operations &amp; Pricing Specialist
  </strong>
  to be based in our
  <strong>
   Istanbul office
  </strong>
  , responsible for managing export operations with a strong focus on the
  <strong>
   USA trade lane
  </strong>
  .
 </p>
 <p>
  This position is created in collaboration with our partner Mare Logistics.
 </p>
 <p>
  The ideal candidate will have prior hands-on experience in the
  <strong>
   USA market
  </strong>
  and a strong background in freight forwarding operations and pricing.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    2-3 years
   </strong>
   of experience in
   <strong>
    Freight Forwarding
   </strong>
  </li>
  <li>
   <strong>
    Proven experience in USA trade lane operations and pricing
   </strong>
  </li>
  <li>
   Strong knowledge of export processes and documentation
  </li>
  <li>
   Experience working with agents and international partners
  </li>
  <li>
   Ability to manage pricing, quotations, and cost calculations independently
  </li>
  <li>
   Good command of
   <strong>
    English
   </strong>
   (written and spoken)
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage end-to-end
   <strong>
    export freight forwarding operations
   </strong>
  </li>
  <li>
   Coordinate shipments, bookings, and documentation processes
  </li>
  <li>
   Maintain daily operational communication with
   <strong>
    agents
   </strong>
  </li>
  <li>
   Actively manage and follow up on
   <strong>
    USA trade lane shipments
   </strong>
  </li>
  <li>
   Prepare and manage
   <strong>
    freight quotations for the USA trade lane
   </strong>
  </li>
  <li>
   Negotiate and optimize
   <strong>
    freight rates with carriers and partners
   </strong>
  </li>
  <li>
   Monitor shipments and proactively resolve operational issues
  </li>
  <li>
   Maintain strong relationships with customers and partners
  </li>
  <li>
   Ensure compliance with international shipping regulations
  </li>
 </ul>
 <p>
  <strong>
   Job Benefits
  </strong>
 </p>
 <ul>
  <li>
   Dynamic and professional working environment
  </li>
  <li>
   Opportunity to grow within an international logistics network
  </li>
 </ul>
</div>


Freight Operation & Pricing Specialist- Export USA Trade Lane

Evonik

<div>
 70% Customer Service 30% supply chain responsibilities
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  </li>
  <li>
   Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions.
  </li>
  <li>
   Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.
  </li>
  <li>
   Collaborate with head office, internal stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.
  </li>
  <li>
   Ensure accurate and timely reporting of all other relevant sales and customer related activities.
  </li>
  <li>
   Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.
  </li>
  <li>
   Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.
  </li>
  <li>
   Provide back up support to absent employees as directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Functional:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge about foreign trade payment conditions such as LC, bank contracts, etc.
  </li>
  <li>
   Computer skills; especially good knowledge in SAP, MS Office (Excel), Outlook
  </li>
  <li>
   Efficient work and good management of time and workflow
  </li>
  <li>
   Good knowledge of foreign/internal trade and the economic market
  </li>
  <li>
   Good knowledge of local trade regulations
  </li>
  <li>
   Good knowledge about customs (import, export), transit regulations
  </li>
  <li>
   Bachelor's degree and more than 3 years of job experience in above mentioned areas
  </li>
  <li>
   Personal:
  </li>
  <li>
   Fluent language skills in Turkish, English and/or German
  </li>
  <li>
   Excellent cooperation and communication skills, team worker, problem solver
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Application
  <br/>
  <br/>
 </strong>
 To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
 <br/>
 <br/>
 Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
 <br/>
 <br/>
 <strong>
  Your Talent Acquisition Manager:
  <br/>
  <br/>
 </strong>
 Nazli Kaplan
 <br/>
 <br/>
 Company is
 <br/>
 <br/>
 Evonik Ticaret Ltd.
</div>


Customer Service / Supply Chain Representative

Demir Döküm Industrial

<div><div><div>Job Description</div>
<div></div><div><div><p>Filling most of our leadership positions internally. And offering tailor-made training programs and opportunities to work on exciting international projects. Both count. Both are us.</p>
</div></div><div></div><div><div><div><div>Get job alerts</div>
</div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><div><div>Foreign Trade Operations Specialist
</div></div></div></div><div></div><div><div><div><div><div><div><p><b>Company</b>: Demir D&ouml;k&uuml;m Industrial <b>Location</b>: Istanbul-TUR <b>Country</b>: T&uuml;rkiye (TR) <b>Brand</b>: DemirD&ouml;k&uuml;m</p>
<p><b>Contract type</b>: Permanent <b>Working time</b>: Full-time</p>
</div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What we achieve together</b></h3>
</div><div><ul><li>You will plan and ensure the on-time execution of export shipments for both group and non-group customers.</li>
<li>You will manage the document flow between customs brokers, freight forwarders, suppliers, and customers.</li>
<li>You will monitor all stages of import orders, from order placement to warehouse delivery.</li>
<li>You will take an active role in document control, transportation planning, customs clearance, and TSE processes.</li>
<li>You will manage payment, letter of credit, damage, and insurance processes while ensuring coordination with relevant departments.</li>
<li>You will follow up on export incentive certificates and Authorized Economic Operator (AEO) processes, and provide updates on regulatory changes.</li>
<li>You will support the department&rsquo;s compliance with Integrated Management System standards.</li>
<li>You will contribute to achieving departmental cost and performance targets.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What makes us successful together</b></h3>
</div><div><ul><li>Qualification: A bachelor&rsquo;s degree in International Trade, Business Administration, Economics, or Engineering opens the door to exciting career opportunities within our company.</li>
<li>Experience: Having 2 to 5 years of experience in import and export operations will give you the chance to join our dynamic team.</li>
<li>Language Skills: With a strong command of English, you can communicate effectively in an international environment.</li>
<li>Know-how and Skills: Your knowledge of customs regulations, TSE, incentive certificates, and AEO processes, along with your reporting and logistics experience, will help you make a difference.</li>
<li>Other Requirements: Your advanced MS Office skills and preferably SAP knowledge will demonstrate your technological proficiency.</li>
<li>Personality: Your abilities in analytical thinking, problem solving, reporting, communication, and time management will help you excel in this role.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What you can count on</b></h3>
</div><div><p>
As part of the solution, our high &ndash; efficiency and environmentally friendly technologies contribute to long-term resource savings and a reduction in CO2 emission.</p><br>
<ul>
<li>At Vaillant Group, you will have the opportunity to build a career both nationally and internationally,</li>
<li>You can be part of global projects running in 17 countries,</li>
<li>Benefit from a hybrid working model.</li></ul></div></div></div><br>
<p></p>
</div></div></div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What makes us special</b></h3>
<p>
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.</p>
<p>
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.</p>
<p>
Become part of the Vaillant Group and help us shape the future of heating!</p><p><br>
</p>
<p><b>We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.</b></p>
<p></p>
<p><b>Your Contact:</b></p>
</div>
<p>Selin Ge&ccedil;er<br>
+90 228 317 70 00 7033</p>
</div>
</div></div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><p><b>We rely on digital application processes &ndash; not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.</b></p></div></div></div></div><p></p>

Foreign Trade Operations Specialist

Zoomlion Türkiye

<div>
 <p>
  Founded in 1992, Zoomlion operates 14 major industrial and technology parks in China, along with manufacturing bases worldwide, covering more than 100 countries and regions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Zoomlion, we offer more than just a job &mdash; we aim to support you in building a long-term career. By joining our team, you will become part of a leading brand in the construction machinery manufacturing industry and gain access to global career opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently looking for a
  <strong>
   &ldquo;Logistics Supervisor&rdquo;
  </strong>
  to join the Zoomlion family at our
  <strong>
   Istanbul Tuzla office
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <strong>
   1. Team &amp; Process Supervision
  </strong>
 </p>
 <ul>
  <li>
   Supervise daily import and logistics operations,
  </li>
  <li>
   Lead and mentor logistics team members to ensure efficient workflow,
  </li>
  <li>
   Assign tasks, monitor performance, and provide training as required.
  </li>
 </ul>
 <p>
  <strong>
   2. Import Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee import documentation and customs clearance processes,
  </li>
  <li>
   Ensure compliance with international trade regulations and company policies,
  </li>
  <li>
   Coordinate with suppliers, freight forwarders, and customs brokers,
  </li>
  <li>
   Monitor timelines to ensure on-time delivery of imported goods.
  </li>
 </ul>
 <p>
  <strong>
   3. Logistics Operations
  </strong>
 </p>
 <ul>
  <li>
   Manage transportation, warehousing, and distribution activities,
  </li>
  <li>
   Optimize routes, schedules, and resource utilization for operational efficiency,
  </li>
  <li>
   Ensure accurate inventory control and stock management,
  </li>
  <li>
   Resolve operational issues related to delays or disruptions.
  </li>
 </ul>
 <p>
  <strong>
   4. Compliance &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Ensure adherence to customs regulations, trade compliance requirements, and internal procedures,
  </li>
  <li>
   Prepare regular reports on logistics performance, costs, and KPIs,
  </li>
  <li>
   Identify and recommend process improvement opportunities to senior management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Advanced proficiency in English is a must,
   </strong>
  </li>
  <li>
   Bachelor&rsquo;s degree (preferably in International Trade, International Logistics, Logistics, International Relations, or Business Administration),
  </li>
  <li>
   <strong>
    Minimum of 10 years&rsquo; experience in sea import operations is required
   </strong>
   ; experience in export and customs operations is preferred,
  </li>
  <li>
   Ability to effectively communicate and coordinate with agents and freight forwarders,
  </li>
  <li>
   Strong knowledge of freight quotation processes for import and export operations,
  </li>
  <li>
   Extensive experience in sea import processes; knowledge of road and air transportation is an advantage,
  </li>
  <li>
   <strong>
    Solid understanding of foreign trade delivery and payment terms (Incoterms, etc.) is a must,
   </strong>
  </li>
  <li>
   Proficiency in Microsoft Office; experience with SAP MM or IFS is preferred,
  </li>
  <li>
   Strong planning and organizational skills with the ability to prioritize and execute in a structured manner,
  </li>
  <li>
   Proven problem-solving skills and sound decision-making ability,
  </li>
  <li>
   Detail-oriented with strong follow-up and reporting skills,
  </li>
  <li>
   Strong team player with effective interpersonal skills,
  </li>
  <li>
   No travel restrictions,
  </li>
  <li>
   Ability to adapt to flexible working hours when required,
  </li>
  <li>
   Holder of a Class B driver&rsquo;s license with active driving capability,
  </li>
  <li>
   For male candidates, completion or postponement of military service.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Application and Evaluation Process
  </strong>
 </p>
 <p>
  At Zoomlion Cifa T&uuml;rkiye, we believe that diversity and inclusion strengthen our workforce. All applications are evaluated without discrimination based on race, gender, color, national or social origin, ethnic background, religion, age, disability, sexual orientation, gender identity or expression, marital status, political opinion, or any other status protected by applicable laws.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We believe that physical disabilities or health conditions do not limit an individual&rsquo;s potential, and we particularly encourage applications from candidates with diverse talents and experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are committed to creating a respectful, inclusive, and supportive work environment for all our employees.
 </p>
</div>


Logistics Supervisor

FLORMAR

<div>
 <p>
  At Flormar, we were born in Milan in the 1950s; growing and evolving in Turkey&rsquo;s multicultural, vibrant world, we have become a global brand that adds color to beauty. Since the day we were founded, we have prioritized the joy women get from makeup and how it makes them feel good, while working to make beauty accessible to everyone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With our products, through clean ingredients, our cruelty-free policy and our sustainable production approach, we make a difference not only in beauty but also in values. Today, in more than 70 countries, with nearly 60,000 online &amp; offline sales points from chain perfumeries to our website, from marketplaces to our stores, from catalog sales to wholesale channels, we reach and inspire millions of people.
 </p>
 <p>
  <br/>
 </p>
 <p>
  All our production processes and logistics operations are carried out at our factory and logistics center in Gebze. Our headquarters are located at Akasya Business Towers in &Uuml;sk&uuml;dar, Istanbul.
 </p>
 <p>
  At Flormar, our journey is shaped by our values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At every step, we act with passion, proud of everything we do, seize opportunities with agility, and make sustainable contributions to the future.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Because for us, this is not just a workplace; it is the way to touch lives and color the future together!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies That Will Make You Stand Out
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field,
  </li>
  <li>
   Minimum 3 years of experience in a multinational company within Trade Marketing, Export, Category, Planning or Commercial coordination,
  </li>
  <li>
   Ability to work with structured data, forecasts, assortments, multiple parallel deadlines,
  </li>
  <li>
   High accuracy and precision, able to manage numbers, files, prices and timelines,
  </li>
  <li>
   Advanced Office skills, especially Excel,
  </li>
  <li>
   Service oriented mindset, focused on enabling internal teams and markets,
  </li>
  <li>
   Proven ability to work in a multicultural and international environment,
  </li>
  <li>
   Comfortable in multi tasking and cross functional coordination roles,
  </li>
  <li>
   Strong written and verbal English; Spanish is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What to Expect in This Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Coordination &amp; HQ Alignment
  </strong>
 </p>
 <p>
  &bull; Act as the central coordination point for
  <strong>
   Latin America
  </strong>
  <strong>
   Markets
  </strong>
  within Head Quarter Office,
 </p>
 <p>
  &bull; Consolidate and translate LATAM market needs into HQ processes and systems,
 </p>
 <p>
  &bull; Ensure alignment between HQ functions (Trade Marketing, Category, Demand Planning, Supply Chain, Finance, Export) and LATAM realities,
 </p>
 <p>
  &bull; Represent LATAM as a single, structured voice in HQ decision-making processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Product &amp; Launch Management
  </strong>
 </p>
 <p>
  &bull; Coordinate new product launches in line with LATAM market dynamics,
 </p>
 <p>
  &bull; Ensure all launch materials (samples, visuals, claims, pricing) are ready and aligned,
 </p>
 <p>
  &bull; Manage assortment planning, product lifecycle, and delisting processes,
 </p>
 <p>
  &bull; Adapt product strategies to LATAM constraints such as long lead times and fixed assortments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational &amp; Marketing Coordination
  </strong>
 </p>
 <p>
  &bull; Validate logistics timelines and operational readiness before launch execution,
 </p>
 <p>
  &bull; Collaborate with Trade Marketing, Communication, and Spain LATAM teams to align campaigns and activations,
 </p>
 <p>
  &bull; Ensure consistency across social media, influencer activities, and in-store execution,
 </p>
 <p>
  &bull; Coordinate between HQ and regional teams (Spain, T&uuml;rkiye, Dubai) to ensure smooth execution and data consistency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Forecasting, Budgeting &amp; Demand Planning
  </strong>
 </p>
 <p>
  &bull; Prepare budgets, forecasts, and variance analyses based on market data,
 </p>
 <p>
  &bull; Monitor sell-out performance and adjust plans accordingly,
 </p>
 <p>
  &bull; Segment and analyze different business models (retail vs organized trade/catalog),
 </p>
 <p>
  &bull; Support demand planning processes with accurate and realistic projections.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Trade Marketing &amp; Performance Tracking
  </strong>
 </p>
 <p>
  &bull; Ensure timely and accurate delivery of POS materials, testers, and launch kits,
 </p>
 <p>
  &bull; Track monthly performance through LATAM dashboards (sales, distribution, competition),
 </p>
 <p>
  &bull; Identify improvement areas through KPI analysis and propose actionable solutions,
 </p>
 <p>
  &bull; Support brand visibility and in-store execution standards across LATAM markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Functional Collaboration
  </strong>
 </p>
 <p>
  &bull; Work closely with internal teams (Trade Marketing, Demand Planning, Finance, Logistics, Category, Export),
 </p>
 <p>
  &bull; Support execution of commercial and marketing strategies defined by regional teams,
 </p>
 <p>
  &bull; Facilitate communication between HQ and local markets to ensure alignment and efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Flormar, every new day is an opportunity to learn, discover and shine!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to join us?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   At Flormar, we embrace equal opportunity and fair treatment in education and recruitment. All candidates applying to our job postings will be considered for employment regardless of race, gender, color, national or social origin, ethnicity, religion, age, marital status, pregnancy, disability, sexual orientation, gender identity or political opinion.
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Senior Trade Marketing and Operations Specialist (12 Month - Fixed Term Contract)

<div><div><div><b>We're looking for Transport Planner like you across our business.</b><br>
<b>Let's be the part of our #TogetherUnstoppable team!</b><br>
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DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.<br>
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DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.<br>
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DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.<br>
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<b>Qualifications</b></div><ul><li>
Minimum 1 year Import, Export, International Logistics and Supply Chain operations experience</li><li>
Air and Sea freight operations experience is required</li><li>
Minimum Upper-Intermediate level in English both verbal and writing is a must</li><li>
Microsoft Office Programs knowledge (Outlook and Excel must, Power BI knowledge is a plus)</li><li>
Shipping documentation knowledge &amp; preparation (Invoice, ATR, CMR, BL etc.)</li><li>
Experience in Oracle Transport Management System (OTM) is a plus</li><li>
Clear understanding of KPI (Key Performance Indicator) and basic knowledge of KPI preparation</li><li>
Clear understanding of root cause analysis also initiating and tracking action plans</li><li>
High customer focus and teamwork spirit</li><li>
Problem solving and crisis management in critical daily operational issues</li></ul></div><div><br>
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Job Description</b><br>
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Follow-up orders received on OTM by using PBI reports</li><li>
Follow up booking and loading status of the shipments</li><li>
Monitoring / track &amp; trace AWBs / BLs via airline / shipping line websites</li><li>
Supporting daily / weekly / monthly KPI data preparation</li><li>
Checking shipping instructions from suppliers and other documents (Invoice, PL etc.)</li><li>
Tracking all in transit shipments and in case of ETA changes, asking for root cause from carriers and updating new ETA on tracking system</li><li>
Tracking actual arrivals with carriers and updating on transport system (OTM)</li><li>
Daily problem escalation and informing customer about delays</li><li>
Attending and hosting customer DDS with the regional planning teams</li><li>
Non-value-added costs and demurrage control on daily basis and root cause analysing</li></ul></div></div>

LLP - Air and Ocean Transport Planner

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