operations manager

logistics coordinator

logistics manager

logistics executive

commercial manager

freight operations manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Manager - Freight | MAF Retail | UAE Corporate Head Office
 
 
 
 Role Summary
 
 
 
 The Manager &ndash; Freight is responsible for managing all international and domestic freight operations to ensure timely, cost-effective, and compliant movement of goods for the Retail Discount business. The role optimizes freight strategies across sea, air, and land transport while balancing cost, speed, and service levels. This position is critical to ensuring product availability in stores, minimizing logistics costs, and supporting the overall value proposition of the Retail Discount business.
 
 
 
 ROLE Profile
 
 
 
 <ul>
 <li>
 Develop and manage freight strategies that ensure cost‑efficient, reliable, and flexible import and domestic flows.
 </li>
 <li>
 Oversee daily freight operations, including booking, scheduling, and tracking shipments across sea, air, and land.
 </li>
 <li>
 Manage relationships with freight forwarders, carriers, and logistics partners, ensuring compliance with contracts and service levels.
 </li>
 <li>
 Ensure all shipments comply with customs regulations, trade laws, and internal policies, while coordinating clearance activities with brokers.
 </li>
 <li>
 Monitor freight costs versus budget, track key KPIs, and analyze data to identify inefficiencies and improvement opportunities.
 </li>
 <li>
 Collaborate with Supply Chain, Commercial, Operations, Finance, and IT teams to align freight plans with business needs and improve visibility.
 </li>
 <li>
 Identify and implement process improvements, automation, and technological solutions to enhance freight efficiency and performance.
 </li>
 <li>
 Lead sustainability, optimization, and best‑practice initiatives to improve load utilization and reduce environmental impact in freight operations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain, Logistics, International Trade, or a related field (professional certifications such as CILT, FIATA, or APICS are preferred).
 </li>
 <li>
 7&ndash;10 years of experience in freight, logistics, or supply chain management, including at least 3&ndash;4 years in a managerial role.
 </li>
 <li>
 Strong background in retail, FMCG, or discount/value retail operations.
 </li>
 <li>
 Proven experience managing international freight and customs processes within the Middle East region.
 </li>
 <li>
 Strong knowledge of freight forwarding customs clearance, transport networks, and vendor negotiation.
 </li>
 <li>
 Proficiency in logistics systems and MS Office, with analytical problem‑solving abilities and the resilience to work in a fast‑paced environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Manager - Freight

Alpha Star Shipping LLC

Job SummaryWe are hiring an experienced Air Freight Manager to lead end-to-end air freight operations across import/export/transshipment, with strong exposure to DG cargo, Free Zone movements, and Sea&ndash;Air / Air&ndash;Sea solutions. The role requires hands-on leadership, airline/handler relationships, process control, cost discipline, and key customer ownership.Key ResponsibilitiesOperations Leadership (Core)<ul><li>Lead day-to-day air freight operations team and ensure smooth execution across all files</li><li>Own operational performance: on-time uplift, milestones, exception handling, POD closure</li><li>Allocate workloads, set priorities, and ensure strong follow-up and response time (TAT)</li></ul>Transshipment + Free Zone Execution<ul><li>Oversee Air&ndash;Air, Sea&ndash;Air, Air&ndash;Sea transshipment movements and handovers</li><li>Manage bonded transfers, re-export / transit movements, and coordination with Free Zone requirements</li><li>Ensure minimum dwell time and avoid storage/penalty exposure</li></ul>DG Compliance &amp; Governance<ul><li>Ensure full compliance with IATA DGR and airline acceptance policies</li><li>Review/approve DG workflows: DGD, MSDS, UN classification, packing, labeling</li><li>Train/guide team on DG SOPs and coordinate with DG-approved handlers</li></ul>Carrier, GSA &amp; Handler Management<ul><li>Maintain working relationships with airlines, GSAs, ground handlers, warehouses</li><li>Support space protection, service recovery, and escalation closures</li><li>Coordinate with pricing team for rate validity, routing feasibility, and capacity planning</li></ul>Customer &amp; Key Account Ownership<ul><li>Act as escalation point for key customers and ensure service consistency</li><li>Support Sales with operational input for RFQs, SOP creation, and new customer onboarding</li><li>Drive customer satisfaction through proactive communication and issue prevention</li></ul>Cost Control, Billing &amp; Process Improvement<ul><li>Ensure correct job costing, operational charge capture, and timely handover for invoicing</li><li>Control vendor costs, minimize avoidable charges (demurrage/storage/standby)</li><li>Improve SOPs, checklists, and documentation quality; maintain audit readiness</li></ul>Reporting &amp; KPIs<ul><li>Track and report weekly/monthly KPIs: TAT, OTIF, claims, costs vs margin, exceptions</li><li>Identify recurring operational gaps and implement corrective actions</li></ul>Mandatory Requirements<ul><li>5+ years air freight experience in freight forwarding (UAE preferred)</li><li>2+ years in a supervisory/managerial role leading an ops team</li><li>Strong hands-on expertise in Dubai air freight operations (DXB/DWC ecosystem)</li><li>Proven exposure to transshipment operations, preferably via JAFZA/DAFZA/DWC</li><li>Working knowledge of Sea&ndash;Air / Air&ndash;Sea movements</li><li>DG competence (IATA DG certification preferred; must be confident handling DG workflows)</li><li>Strong stakeholder management with airlines/handlers and customers</li><li>Able to work under pressure in a high-volume, time-critical environment</li></ul>Preferred / Advantage<ul><li>Experience in AOG, ship spares, oil &amp; gas, pharma, time-critical cargo</li><li>Strong process mindset: SOPs, training, audits, and quality control</li><li>Knowledge of UAE customs transfer practices and bonded movements</li></ul>Job Type: Full-timePay: AED8,000.00 - AED18,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Air Freight Pricing &amp; Operations: 3 years (Required)</li><li>Dubai: 3 years (Required)</li><li>Freight Forwarding: 5 years (Required)</li><li>Dubai Logistics Industry: 5 years (Required)</li></ul>License/Certification:<ul><li>DG License (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Air Freight Manager

VISTA CORPORATE BUSINESS SETUP

Job OverviewWe are seeking a highly driven and experienced Operations Executive with a minimum of 3 years of proven experience in freight forwarding, logistics, and supply chain operations. The ideal candidate will manage end-to-end shipment coordination, ensure compliance with trade regulations, optimize operational processes, and maintain clear communication with all stakeholders to ensure seamless and timely execution.Key ResponsibilitiesLogistics &amp; Freight Operations<ul><li>Manage road and sea freight operations, including booking, scheduling, and end-to-end shipment tracking.</li><li>Coordinate with agents, carriers, transporters, and customers to ensure timely pickups and deliveries.</li><li>Handle Jebel Ali Free Zone transfers and export shipments from Jebel Ali.</li></ul>Documentation &amp; Compliance<ul><li>Prepare, verify, and manage shipping and trade documentation in compliance with international trade laws and regulations.</li><li>Ensure full compliance with import and export procedures and customs requirements.</li></ul>Commercial &amp; Cost Control<ul><li>Negotiate freight rates with vendors and service providers.</li><li>Prepare and issue customer quotations using relevant platforms and systems.</li><li>Audit operational costs and coordinate with the finance team to ensure accurate invoicing.</li></ul>Process Optimization &amp; Customer Service<ul><li>Identify and implement process improvement initiatives to enhance efficiency and customer satisfaction.</li><li>Provide real-time shipment updates to clients, manage expectations, and proactively resolve operational issues.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in any discipline or equivalent qualification.</li><li>Minimum 3 years of relevant experience in logistics, freight forwarding, or operations.</li><li>Strong knowledge of import and export operations and international logistics compliance.</li><li>Proficiency in freight forwarding systems and operational tools.</li><li>Working knowledge of MS Excel and Microsoft Dynamics 365 Business Central.</li><li>Excellent organizational, analytical, and communication skills.</li><li>Ability to multitask, prioritize workloads, and perform effectively under pressure.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment.</li><li>Opportunities for international exposure and professional training.</li><li>Career development and upskilling programs.</li><li>Competitive salary with performance-based incentives.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per month

Operations Executive

Confidential

<div>
 
 The role will be responsible for overseeing and managing all freight forwarding operations, including air, ocean, land, import, and export. Key responsibilities include ensuring high service levels, managing customs brokerage and domestic trucking, and leading customer service and operations teams. This executive role also involves strategic planning, developing agency networks, negotiating rates with carriers, and collaborating with sales and marketing to drive business growth.
 
 
 
 
 
 Key responsibilities
 
 <ul>
 <li>
 
 Operational oversight:
 
 Manage all aspects of freight forwarding operations including air, ocean and land freight for both import and export.
 </li>
 <li>
 
 Strategic management:
 
 Work with the head of Sales and Marketing to ensure a cohesive strategy and collaborate on business development.
 </li>
 <li>
 
 Team leadership:
 
 Manage and develop operational teams, including customer service, to ensure a superior customer experience.
 </li>
 <li>
 
 Process improvement:
 
 Ensure the highest level of service delivery by monitoring operations, implementing standard operating procedures, and resolving issues.
 </li>
 <li>
 
 Financial and vendor management:
 
 Negotiate rates with shipping lines and airlines, and manage agency agreements with overseas partners.
 </li>
 <li>
 
 Product management:
 
 Oversee product lines such as customs brokerage and domestic trucking to support the core freight forwarding business.
 </li>
 </ul>
 
 
 
 
 
 Key qualifications
 
 
 <ul>
 <li>
 
 Experience:
 
 Extensive experience in freight operations, logistics, supply chain management, or related fields.
 </li>
 <li>
 
 Technical skills:
 
 Proficiency with transportation management systems (TMS) and logistics software like SAP or Oracle, along with strong skills in Microsoft Office and data analysis tools (like Power BI).
 </li>
 <li>
 
 Knowledge:
 
 Deep understanding of international shipping, regulations, and Incoterms.
 </li>
 <li>
 
 Leadership:
 
 Strong leadership and team management skills are essential.
 </li>
 <li>
 
 Skills:
 
 Excellent communication, negotiation, and analytical problem-solving skills are required.
 </li>
 </ul>
</div>

Head of Freight Forwarding

cannata worldwide cargo services

Job DescriptionCannata World Wide Cargo Services LLC, a leading integrated logistics provider offering air freight, sea freight, customs clearance, warehouse storage, packing, and palletization services, is seeking a detail-oriented, proactive, and strategically minded Operations Executive &ndash; Sea Freight Division. The incumbent will be responsible for obtaining competitive quotes from shipping agents and liners, managing vendor communications and ensuring seamless operational execution of sea freight services. This role requires a professional with strong commercial acumen, operational expertise and strict adherence to UAE regulatory compliance and company policies. The position is critical to safeguarding the company&rsquo;s financial, legal and operational interests while supporting business growth and service excellence.Key Roles and Responsibilities <ul><li>Source, request, and evaluate quotations from shipping agents, liners, and freight vendors for sea freight operations, ensuring competitive pricing and contractual compliance.</li><li>Collaborate closely with the sales, customs clearance, and warehouse teams to coordinate logistics solutions across air freight, sea freight, customs clearance, storage, packing, and palletization services.</li><li>Maintain accurate records of quotations, vendor communications, and operational transactions to support decision-making, audits, and compliance reporting.</li><li>Negotiate service agreements and operational terms with agents and liners, ensuring alignment with company policies, regulatory standards, and risk management protocols.</li><li>Monitor and ensure compliance with UAE customs regulations, international shipping laws, and internal operational policies to mitigate operational, financial, and legal risks.</li><li>Track shipment schedules, deviations, and agent performance, providing timely updates to management and stakeholders.</li><li>Identify operational inefficiencies, propose process improvements, and implement standardized procedures to optimize cost, service quality, and turnaround times.</li><li>Safeguard proprietary company information, client data, and commercial agreements, ensuring strict adherence to internal governance, confidentiality, and compliance standards.</li><li>Support senior management in strategic planning, reporting, and operational decision-making by providing actionable insights and market intelligence.</li></ul>Requirement<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Business Administration, or a related field.</li><li>Minimum 3&ndash;5 years of experience in sea freight operations, preferably with experience in sourcing quotations from agents and liners.</li><li>Strong knowledge of UAE customs regulations, international shipping practices, and logistics compliance requirements.</li><li>Excellent negotiation, communication, and stakeholder management skills.</li><li>Proficiency in ERP/CRM systems, freight management software, and Microsoft Office Suite.</li><li>Highly organized, detail-oriented, and able to manage multiple priorities while ensuring operational accuracy and legal compliance.</li><li>Strategic thinker with strong analytical and problem-solving abilities.</li></ul>Job Type: Full-time

Operation Executive - Sea Freight Division

Zajel_official

<div>
 
 
 About Us
 
 
 
 
 
 
 
 Delivering smarter logistics solutions since 2008
 
 
 
 
 
 
 ZAJEL is a UAE-based logistics company that has been shaping smarter delivery experiences since 2008. What began as a courier service has grown into one of the fastest-growing logistics companies in the region, delivering reliable, technology-driven logistics solutions across multiple sectors.
 
 
 
 
 
 Over the years, we have strengthened our operations by expanding our
 
 land-based freight and transport services
 
 , allowing us to support businesses with efficient, compliant, and well-coordinated cross-border and domestic logistics solutions. Today, our services span domestic and international courier operations, land freight coordination, customs clearance support, cargo handling, legal and government document delivery, and tailored solutions for e-commerce.
 
 
 Powered by smart technology and a modern fleet, our teams work collaboratively to deliver cost-effective, responsive, and customer-focused logistics solutions. We proudly serve government entities, private sector organizations, SMEs, and individual customers through both B2B and C2C models.
 
 
 
 
 
 At ZAJEL, we believe strong partnerships, operational excellence, and people-first leadership are key to sustainable growth. Our operating model is designed to respond quickly, scale responsibly, and ensure quality across first-mile and last-mile delivery.
 
 
 
 
 
 ZAJEL is more than a logistics provider. We are a trusted partner committed to progress, performance, and delivering
 
 
 directly to you
 
 
 .
 
 
 
 
 
 We&rsquo;re not stopping there; we&rsquo;re driven, passionate, and motivated. &ndash; get in touch.
 
 
 
 
 
 
 Who We Are Looking For:
 
 
 
 
 
 
 We are seeking an
 
 Operations Executive (Land Freight)
 
 to oversee and coordinate land freight movements, manage day-to-day operational activities, and collaborate closely with internal teams and external transport partners to ensure smooth and efficient operations. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment while maintaining a strong customer service mindset.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 As a talented
 
 Operations Executive (Land Freight)
 
 , no two days look the same, but a typical day will most likely include the following duties and responsibilities:
 
 
 
 
 
 
 Workflow &amp; Operations Management
 
 
 <ul>
 <li>
 Manage and coordinate
 
 cross-border and domestic land freight movements
 
 , ensuring timely and accurate delivery.
 </li>
 <li>
 Monitor shipment progress and provide regular updates to customers.
 </li>
 <li>
 Maintain effective communication with transporters, drivers, border agents, consignees, and internal stakeholders.
 </li>
 <li>
 Build and sustain strong vendor relationships while negotiating competitive rates.
 </li>
 <li>
 Ensure compliance with
 
 cross-border transport regulations
 
 and manage all required documentation.
 </li>
 <li>
 Optimize transportation costs without compromising service quality.
 </li>
 <li>
 Address operational challenges promptly and provide practical solutions.
 </li>
 <li>
 Ensure timely and accurate system updates, data entry, and invoicing.
 </li>
 <li>
 Stay informed on border regulations, transit requirements, and clearance processes.
 </li>
 <li>
 Respond to customer inquiries professionally and in a timely manner.
 </li>
 <li>
 Track key performance indicators, identify improvement areas, and implement corrective actions.
 </li>
 <li>
 Prepare operational reports and escalate service-related issues to management when necessary.
 </li>
 </ul>
 
 
 
 
 
 Operations Reporting
 
 
 <ul>
 <li>
 Prepare daily operational reports covering services delivered by the operations team.
 </li>
 <li>
 Ensure all services are accurately recorded in the system.
 </li>
 <li>
 Generate timely and accurate operational statements and performance reports as required.
 </li>
 </ul>
 
 
 
 
 
 What Makes You a Strong Fit
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management or a related field.
 </li>
 <li>
 
 3&ndash;5 years of hands-on experience in Land Freight operations
 
 .
 </li>
 <li>
 Strong coordination, problem-solving, and organizational skills.
 </li>
 <li>
 Ability to work effectively under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 Language Requirements
 
 
 <ul>
 <li>
 Proficiency in
 
 English
 
 </li>
 <li>
 Working knowledge of
 
 Hindi or Urdu
 
 is required
 </li>
 <li>
 Knowledge of
 
 Arabic
 
 is an advantage
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 
 Work Environment:
 
 A supportive workplace that values both performance and wellbeing.
 </li>
 <li>
 
 Rewards:
 
 Competitive non-taxable salary package, employment visa, group medical insurance, and annual home country ticket allowance.
 </li>
 <li>
 
 Employee Wellbeing:
 
 Access to wellness and sports programs that promote work-life balance.
 </li>
 <li>
 
 Leadership Development:
 
 Ongoing training and development through agile, people-focused leadership programs.
 </li>
 </ul>
 
 
 
 
 
 We might be a great match if you have:
 
 
 <ul>
 <li>
 
 Customer&ndash;Centricity:
 
 Our customers are at the center of everything we do
 </li>
 <li>
 
 Teamwork &amp; Collaboration:
 
 Our success is a result of the collective efforts of our team
 </li>
 <li>
 
 Innovation:
 
 Embracing innovation is part of our DNA
 </li>
 <li>
 
 Global Connectivity:
 
 We value the importance of connecting people and businesses worldwide via our agents' network
 </li>
 <li>
 
 Integrity:
 
 We uphold the highest ethical standards in all our interactions and operations
 </li>
 </ul>
 
 
 
 
 
 Interested in advancing your career and securing your future with us?
 
 
 
 
 Then ZAJEL might be the right place for you.
 
 
 
 
 
 
 
 We can&rsquo;t wait to hear from you!
 
 
</div>

Operation Executive - Freight Forwarding (Land Freight)

TRANSMARINE DMCC

Roles &amp; Responsibilities:-Coordinate day-to-day air freight operations, including import and export processes-Develop and execute air freight sales strategies to meet business goals.- Maintain strong communication with clients, ensuring their needs are met efficiently-Build and maintain strong relationships with airlines and air cargo service providers.-Analyze market trends, competitor pricing, and capacity availability to maintain a competitive edge.- Prepare quotations and pricing for air freight services*Qualifications-Ability to work independently .- Strong communication and customer service skills-Proven experience in air freight sales or a similar role- Minimum of 5 plus years of experience in the UAE in air freight, import, and export operations- Strong organizational skills with the ability to prioritize and multitask- Knowledge of customs regulations, international trade practices, and freight operations- Proficiency in Calogi Portal is a plus.-Strong negotiation skills with airlines and cargo agents- Experience in preparing quotations and pricing for freight services- Bachelor&rsquo;s degree in Logistics, Supply Chain Management, or a related fieldMust be based in the UAE.Job Types: Full-time, PermanentLocation-Dubai/ JLTJob Type: Full-timePay: From AED3,500.00 per month

Air Freight Sales & Operations (w/ experience)

Explore 4570+ Freight operations manager in Dubai this January. Find roles across top companies and apply now to boost your career.