evening front desk clerk - foss state park

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evening front desk clerk - foss state park Jobs in Kansas City

front desk agent mid shift

Granlibakken Tahoe

<div>
 
 Job Summary
 
 
 
 Are you friendly and able to work in a multi-paced environment? The Front Desk Agent attends to guests&rsquo; needs, included, but not limited to, registration, checkout, and cashiering.
 
 
 This is a Part Time weekend seasonal position, hours 11:00am to 7:00pm. Opportunity for continued employment in same or different department.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet guests (with a smile) and perform registration procedures;
 </li>
 <li>
 Check-in and Out Guests
 </li>
 <li>
 Explaining credits and debts
 </li>
 <li>
 Provide guests with appropriate and accurate resort information
 </li>
 <li>
 Verify guests' credit, and establish payment for the accommodation;
 </li>
 <li>
 Assist guests with, and follow up on, issues and complaints;
 </li>
 <li>
 Answer incoming calls: provide resort information, make reservations or direct to appropriate department.
 </li>
 <li>
 Possess knowledge of reservation policies and procedures; including groups OTAs and IRMs.
 </li>
 <li>
 Maintain current knowledge of local area, attractions, events and weather.
 </li>
 <li>
 Perform other duties as assigned;
 </li>
 <li>
 Be able to competently perform all tasks on shift checklists
 </li>
 <li>
 Maintain an upbeat and positive attitude when interacting with guests
 </li>
 <li>
 Night Audit training
 </li>
 <li>
 Assisting group lodging coordinator with data entry
 </li>
 <li>
 Open &amp; close front desk as needed
 </li>
 <li>
 Other tasks as assigned
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $22.00 - $24.00 per hour
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: High school diploma or equivalent preferred.
 </li>
 <li>
 Experience: Previous guest service or hotel experience preferred.
 </li>
 <li>
 Customer service experience required
 </li>
 <li>
 Strong communication skills required for guest interactions.
 </li>
 <li>
 Basic computer (Microsoft Office) and typing skills required.
 </li>
 <li>
 Must be able to work with others and independently.
 </li>
 <li>
 Experience handling cash, credit card procedures, and use math concepts
 </li>
 <li>
 Attention to detail and organized
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Insurance - Health, Dental &amp; Life (Full-Time only)
 </li>
 <li>
 Bonus Program
 </li>
 <li>
 Paid Vacation (Full-Time only)
 </li>
 <li>
 Profit Sharing Plan (Full-Time only)
 </li>
 <li>
 Pool, Gym &amp; Recreation Use
 </li>
 <li>
 Employee Meeting Space Rental Discounts
 </li>
 <li>
 Employee Lodging Rates and Friends and Family Rates
 </li>
 <li>
 Employee Shift Meals and Food Discounts
 </li>
 <li>
 Shared Gold Pass for California Ski Resorts
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Granlibakken Tahoe is a beautiful secluded resort located in 74 wooded acres of picturesque Tahoe City mountain valley. The resort offers lodging, host conferences, weddings, special events, yoga and wellness retreats. On property activities include a ski and sled hill, pool, tennis courts and a tree top ropes course. Granlibakken Tahoe is a beautiful work setting with a great team of employees.
</div>

Front Desk Agent (mid-shift)

Hotel Equities

<div>Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor/Front Desk Agent for the Crowne Plaza KC Downtown in Kansas City, MO.
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.<ul><li>
Check guests in, issue room keys, and provide information on hotel services and room location.</li><li>
Ensure required identification is taken from guests at check-in in line with local legislative requirements.</li><li>
Answer phones in a prompt and courteous manner.</li><li>
Up-sell rooms where possible to maximize hotel revenue.</li><li>
Answer, record and process all guest calls, messages, requests, questions or concerns.</li><li>
Record guest preferences in the system.</li><li>
Check guests out, including resolving any late or disputed charges.</li><li>
Accurately process all cash and credit card transactions using established procedures.</li><li>
Issue, control and release guest safe-deposit boxes in line with hotel procedures.</li><li>
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</li><li>
Take action to solve guest problems/complaints using appropriate service recovery guidelines.</li><li>
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.</li><li>
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.</li><li>
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.</li><li>
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc</li></ul>
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards is a plus!
This job requires the ability to perform the following:<ul><li>
Frequently standing up behind the desk and front office areas.</li><li>
Carrying or lifting items weighing up to 50 pounds / 23 kilograms.</li><li>
Handling objects, products and computer equipment.</li><li>
Basic computer skills to operate various property management and reservations systems, etc.</li></ul>
Other:<ul><li>
Being passionate about people and service.</li><li>
Strong communication skills are essential when interacting with guests and employees.</li><li>
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>
Basic math skills are used frequently when handling cash or credit.</li><li>
Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>
Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul>
Amazing Benefits At A Glance:<ul><li>
$17.00 per hour</li><li>
Team Driven and Values Based Culture</li><li>
Medical/Dental/Vision</li><li>
Vacation &amp; Holiday Pay</li><li>
Same-day pay available</li><li>
Employee Assistance Program</li><li>
Career Growth Opportunities/ Manager Training Program</li><li>
Reduced Room Rates throughout the portfolio</li><li>
Third Party Perks (Movie Tickets, Attractions, Other)</li><li>
401(k)</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Flexible schedule</li><li>
Flexible spending account</li><li>
Life insurance</li><li>
Parental leave</li><li>
Referral program</li></ul></div>

Night Auditor, Front Desk Agent - Crowne Plaza KC Downtown

Noble House Hotels & Resorts

<div>Description:

Headlands Coastal Lodge and Spa, our oceanfront luxury property; The Inn at Cape Kiwanda, our hotel just steps away from the beach; and Hart&rsquo;s Camp, our Airstream hotel and RV park - have an amazing opportunity for you to join our talented team of hospitality-focused professionals while enjoying the personal benefits of a casual beach lifestyle and all it has to offer.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels &amp; Resorts philosophy emphasizes &quot;location, distinction, and soul.&quot; Our properties are not a &quot;one-size-fits-all.&quot; And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
A day in the life...
An Overnight Guest Services Agent is responsible for all overnight guest services. You will be the primary point of contact for guests at our lodging properties
Requirements:

Key Accountabilities:<ul><li>
You will be responsible for the daily operational tasks of the front desk. Greet guests, handle check-ins, checkouts, and guest requests in a friendly, attentive, courteous, and efficient manner.</li><li>
Answering telephones and assisting guests by phone. Responding to software&rsquo;s from the in-room tablets and assisting guests by SMS or app. Responding in person to any guest calls and assisting to the guest&rsquo;s satisfaction which may include the occasional cleaning of bathrooms, making beds, plunging toilets, picking up trash, or assisting guests with luggage, and more.</li><li>
You will answer all incoming calls, assisting with any guest needs. Know the special features, amenities, and services of the properties and Pacific City area. Utilize various software to make reservations, communicate between departments and submit work orders to ensure that guest needs are delivered.</li></ul>
You will own this if you have...<ul><li><ul><li>Previous front desk/guest service experience in a hotel and/or resort setting preferred (not required).</li></ul></li><li>
Previous experience working alone and/or working overnight is preferred but not required.</li><li>
Must be available to work within the hours of 9pm to 7am. The &ldquo;typical&rdquo; shift of the OVGS team is 4 ten-hour days per week.</li><li>
Experience with cash handling and completing customer service transactions.</li><li>
A valid driver&rsquo;s license and the ability to be insured is required. You may be required to attend to a guest in a sister property from where you are located, and company vehicles will be used in those instances.</li><li>
Must be 18 years or older.</li></ul>
Our team members are our most important asset and that&rsquo;s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:<ul><li>
Health Benefits Package-Medical/Dental/Vision/EAP</li><li>
Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&amp;D and Pet Insurance</li><li>
401K plan with matching</li><li>
Paid Holidays/Personal/Vacation/Sick time</li><li>
Onsite parking</li><li>
Complimentary shift meal</li><li>
Team Member/Family/Friend home and restaurant discounts within Noble House Hotels &amp; Resorts (nationwide)</li><li>
Career growth opportunities and Recognition Programs</li></ul>
Noble House Hotels &amp; Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.</div>

Overnight Guest Service Attendant

KMG Hotels

<div>
 This position is an overnight position working 11 pm-7 am
 
 
 
 Full Job Description
 
 
 
 The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us at Hilton Garden Inn.
 
 
 
 To deliver a great guest experience - a Front Desk Agent will:
 
 
 
 <ul>
 <li>
 Politely check in and out guests efficiently, and make sure they have all they need for a great stay.
 </li>
 <li>
 Welcome guests in a friendly, prompt, and professional manner recognizing Hilton Honors Rewards Members and returning guests.
 </li>
 <li>
 Check guests in, issue room keys, and provide information on hotel services and locations.
 </li>
 <li>
 Ensure required identification is taken from guests at check-in in line with local legislative requirements.
 </li>
 <li>
 Answer phones in a prompt and courteous manner.
 </li>
 <li>
 Check guests out, including resolving any late or disputed charges.
 </li>
 <li>
 Accurately process all cash and credit card transactions using established procedures.
 </li>
 <li>
 Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
 </li>
 <li>
 Take action to solve guest problems/complaints using appropriate service recovery guidelines.
 </li>
 <li>
 Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.
 </li>
 <li>
 Start Coffee in the mornings.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Frequently standing up behind the desk and front office areas.
 </li>
 <li>
 Basic computer skills.
 </li>
 <li>
 High School diploma /Secondary qualification or equivalent.
 
 
 </li>
 </ul>
 
 About KMG Hotels
 
 
 
 KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, &amp; President. Mr. Sanjay Koshiya is current Vice President &amp; Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group &amp; Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the &ldquo;right way&rdquo; takes precedence over doing it the &ldquo;easy way.&rdquo; We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders&mdash;namely our guests, associates and owners.
</div>

Night Auditor

CBIZ

<div>CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.</div>
 <div>Minimum Qualifications 
<ul><li>High School diploma or GED
</li><li>Demonstrated ability to communicate verbally and in writing throughout all levels of an
 
organization, both internally and externally
</li><li>Proficient use of applicable technology
</li><li>Ability to work in a team environment as well as independently</li></ul></div>
 <div>Essential Functions and Primary Duties
<ul><li>Function as administrative support for the HR Shared Services Team assisting HR Business Partners, HR Shared Services Specialists, and employees
</li><li>Front door for incoming HR Shared Services help desk requests and questions, delivering excellent customer service
</li><li>Manages incoming department email requests and assigns to appropriate team members
</li><li>Delegates HR Help Desk tickets to the appropriate queue and/or agent.
</li><li>Completes electronic filing and maintains hardcopy personnel files and employment agreements
</li><li>Data entry into Oracle Converge
</li><li>Administer special projects as requested and communicates status to appropriate personnel
</li><li>Effectively operates all department equipment and software applications
</li><li>Execute administrative duties as assigned
</li>Additional responsibilities assigned 
<li>
</li></ul>Preferred Qualifications
<ul><li>HR experience preferred
</li><li>Demonstrated attention to accuracy and details
</li><li>Ability to maintain a high level of confidentiality</li></ul></div>

HRSS Coordinator

<div>
 
 Front Desk Agent
 
 
 
 
 
 About The Job:
 
 
 
 
 The New Tru by Hilton Kansas City Airport Hotel is looking for new team members to join our star team at the Front Desk!
 
 
 The people we want are people who want to ensure that our guests have the best stay and are willing to do what it takes to ensure customer satisfaction.
 
 
 
 
 Position Overview:
 
 
 
 
 <ul>
 <li>
 While a hotel experience would be great, it isn't necessary but the right attitude and demeanor are.
 </li>
 <li>
 This position is full-time (40 hours a week) and would have 8-hour shifts between the hours of 7a-11p.
 </li>
 <li>
 Hotels are a true 24 hours a day.
 </li>
 <li>
 7-day-a-week business and weekend availability is a must.
 </li>
 <li>
 Our company offers benefits such as paid time off and flexible work hours.
 </li>
 <li>
 As a Hilton hotel, you are also eligible for our great travel benefit of greatly reduced rates at our sister hotels based on availability.
 </li>
 <li>
 You can come to the hotel in person during Monday through Friday business hours of 10am-2pm for an in-person interview or you can apply via the attached link and we'll reach out to schedule an interview.
 
 
 </li>
 </ul>
 
 
 About KMG Hotels:
 
 
 
 
 KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, &amp; President. Mr. Sanjay Koshiya is the current Vice President &amp; Chief Operating Officer of the company. Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, InterContinental Hotels Group &amp; Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests, and partners. We strive to create an environment where all associates are valued and respected, and where doing it the &ldquo;right way&rdquo; takes precedence over doing it the &ldquo;easy way.&rdquo; We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership, and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices, and a dedication to providing well-maintained hotels. Hard work, commitment, and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders&mdash;namely our guests, associates, and owners.
 
 
 
 
 About KMG Hotels:
 
 
 
 
 KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, &amp; President. Mr. Sanjay Koshiya is current Vice President &amp; Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group &amp; Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the &ldquo;right way&rdquo; takes precedence over doing it the &ldquo;easy way.&rdquo; We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders&mdash;namely our guests, associates and owners.
</div>

Guest Services / Front Desk Agent

State of Oklahoma

<div>
 
 Job Posting Title
 
 
 
 Evening Front Desk Clerk - Foss State Park
 
 
 
 Agency
 
 
 
 566 DEPARTMENT OF TOURISM AND RECREATION
 
 
 
 Supervisory Organization
 
 
 
 Foss State Park
 
 
 
 Job Posting End Date
 
 
 
 Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
 
 
 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
 
 
 
 Estimated Appointment End Date (Continuous if Blank)
 
 
 
 January 01, 2099
 
 
 
 Full/Part-Time
 
 
 
 Full time
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Compensation
 
 
 
 The starting pay for this position is $15.00/hr. After successful completion of a one-year trial period with OTRD, the rate of pay may increase to $15.45/hr.
 
 
 
 Job Description
 
 
 
 
 Basic Purpose
 
 
 
 Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park&rsquo;s front office, lodge or resort. They are responsible for providing customers with requested information or assistance concerning services or direct requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.
 
 
 
 Typical Job Duties
 
 
 
 <ul>
 <li>
 Answers telephones, takes messages, and provides information about park and/or lodge facilities.
 </li>
 <li>
 Receives walk-in and phone-in reservation requests.
 </li>
 <li>
 Check guests into accommodations, validates parking.
 </li>
 <li>
 Posts charges to guest accounts, including necessary corrections and transfers.
 </li>
 <li>
 Collects charges, processes credit card vouchers, and closes guest accounts.
 </li>
 <li>
 Checks in/out recreation equipment, golf carts, etc. to lodge guests.
 </li>
 <li>
 Assists with gift shop at front desk with sales and restocking merchandise.
 </li>
 <li>
 Prepares various reports under general direction.
 </li>
 <li>
 Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
 </li>
 <li>
 Performs general housekeeping in public areas.
 </li>
 <li>
 Performs other related duties as assigned.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.
 </li>
 <li>
 Ability to effectively communicate with a variety of people both orally and in writing.
 </li>
 <li>
 Must possess a valid Driver&rsquo;s License.
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 <ul>
 <li>
 Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.
 </li>
 <li>
 All candidates tentatively selected for this position will be subject to a background check.
 
 
 </li>
 </ul>
 
 Equal Opportunity Employment
 
 
 
 The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
 
 
 Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
 
 
 If You Are Needing Any Extra Assistance Or Have Any Questions Relating To a Job You Have Applied For, Please Click The Link Below And Find The Agency For Which You Applied For Additional Information
 
 
 Agency Contact
</div>

Evening Front Desk Clerk - Foss State Park

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