associate asset management administration

sales associate

agent-front desk-lead

assistant manager - front office Jobs in Doha

assistant manager - front office

associate - customer compliance Jobs in Doha

associate - customer compliance

associate asset management administration Jobs in Doha

front desk associate

Wyndham Hotels & Resorts EMEA

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The Front Desk Agent serves as the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. This role involves managing guest reservations, addressing inquiries, and coordinating with other hotel departments to deliver exceptional customer service. The front desk agent plays a critical role in creating a positive first impression and maintaining guest satisfaction throughout their stay.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
  </li>
  <li>
   Provide the guests information regarding the services of hotel, the type of rooms available.
  </li>
  <li>
   Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
  </li>
  <li>
   To handle the inquiries and make reservations as per the instructions given by the customers.
  </li>
  <li>
   Attend to guest complaints and resolve in the most satisfying and professional manner.
  </li>
  <li>
   Register guests and assigns rooms. Accommodates special requests whenever possible.
  </li>
  <li>
   Understands room status and room status tracking.
  </li>
  <li>
   Be familiar with all the Front Office software required for the Front Office Receptionist.
  </li>
  <li>
   Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  </li>
  <li>
   Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange etc.
  </li>
  <li>
   Knowledgeable about room locations, types of rooms available, and room rates.
  </li>
  <li>
   Knowledgeable about Wyndham Rewards program and promotions, actively introducing to guests and reaching the monthly enrolment target.
  </li>
  <li>
   Providing superior service to Wyndham Rewards guests and able to identify their level with accordant benefits.
  </li>
  <li>
   Ensure that all hotel standards are met when serving the guests and handling information.
  </li>
  <li>
   Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
  </li>
  <li>
   Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  </li>
  <li>
   Use suggestive selling techniques to (up)sell rooms and to promote other services of the hotel.
  </li>
  <li>
   Maintain and market promotions.
  </li>
  <li>
   Ensure constant update of guest profiles/history regarding preferences, complaints etc.
  </li>
  <li>
   Review Front Office log and Trace File daily.
  </li>
  <li>
   Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  </li>
  <li>
   Be familiar with all in-house groups, VIP, Wyndham Rewards, long stay/return guests arrivals.
  </li>
  <li>
   Be aware of closed out and restricted dates.
  </li>
  <li>
   Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  </li>
  <li>
   Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
  </li>
  <li>
   Assist Guest Service Manager in performing duties.
  </li>
  <li>
   Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  </li>
  <li>
   Be familiar with all daily events in the hotel.
  </li>
  <li>
   Have knowledge of emergency procedures and assist as needed.
  </li>
  <li>
   Use proper etiquette at all times when communicating with guests and associates and on the telephone.
  </li>
  <li>
   Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  </li>
  <li>
   Maintains the cleanliness and neatness of the front desk area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience, Certification &amp; Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least one year experience in same role in an international 5 star hotel brand
  </li>
  <li>
   High school diploma or higher
  </li>
  <li>
   Diploma in Hospitality or related courses an asset
  </li>
  <li>
   First aid certificate or other emergency related training certificates an asset
  </li>
 </ul>
</div>


Front Desk Agent

Hope Global School

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><div>Guest Relation&ndash;Arabic professional ensures exceptional hospitality experiences, assists Arabic-speaking guests, resolves inquiries efficiently, coordinates services, enhances satisfaction, supports front desk operations, and represents brand standards within luxury hotels in Qatar.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Welcome Arabic guests with warmth professionalism.</li>
<li>Handle reservations inquiries and special requests.</li>
<li>Coordinate with housekeeping and concierge teams.</li>
<li>Resolve guest complaints promptly and diplomatically.</li>
<li>Maintain accurate guest records and profiles.</li>
<li>Support front desk check-in procedures.</li>
<li>Ensure VIP guest personalized service delivery.</li>
<li>Promote hotel facilities and premium services.</li>
</ul><h3 class="jobSectionHeader"><b>Skill &amp; Experience</b></h3>
<ul><li>Fluent Arabic and English communication skills.</li>
<li>Strong interpersonal and guest handling abilities.</li>
<li>Excellent problem solving under pressure situations.</li>
<li>Knowledge of hospitality management software systems.</li>
<li>Professional appearance with positive customer attitude.</li>
<li>Ability to multitask in fast paced environment.</li>
</ul>
</div></div><p><b>Note:</b> Salary is disbursed in the local currency of the country of employment.</p></div>
<br><div></div><div><ul><li><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></li><div></div><li><div><div>Location</div>
<div><div>Doha, Qatar
</div></div></div></li><div></div><li><div><div>Offered Salary:</div>
<div> 165000 - 198000 / year</div>
</div></li><div></div><li><div><div>Expiration date</div>
<div>September 6, 2028
</div></div></li><div></div><li><div><div>Experience</div>
<div>1 Year
</div></div></li><div></div><li><div><div>Gender</div>
<div>Both
</div></div></li><div></div><li><div><div>Qualification</div>
<div>Bachelor Degree</div></div></li></ul></div>

Guest Relation

One Imperium

<p>Customer Service Executives are responsible for supporting and assisting members while delivering exceptional customer service. As front-of-house representatives, they play a key role in creating a welcoming environment, encouraging member participation in programs and activities, and maintaining accurate member records.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome and assist all members and visitors in a friendly and professional manner.</li><li>Monitor member entry to classes and ensure attendance remains within the permitted capacity.</li><li>Support instructors by verifying member eligibility for specific classes and activities.</li><li>Actively engage with members to encourage participation in club programs, services, and events.</li><li>Build and maintain positive relationships with members by providing accurate and timely information about club offerings.</li><li>Receive member complaints or incident reports and promptly communicate them to the appropriate supervisor.</li><li>Maintain familiarity with facility equipment, perform basic adjustments when necessary, and report any malfunctions or damages.</li><li>Ensure all members and guests comply with safety policies and facility regulations.</li><li>Regularly check and replenish first aid kits, medical supplies, and other operational materials.</li><li>Address member concerns immediately whenever possible and escalate unresolved issues to the appropriate personnel.</li><li>Respond to daily inquiries and provide efficient service to ensure high levels of customer satisfaction.</li><li>Greet members and guests warmly upon arrival and assist them as needed.</li><li>Manage check-ins, reservations, and membership-related inquiries effectively.</li><li>Handle phone calls, emails, and walk-in inquiries regarding programs, services, and schedules, and conduct regular follow-up calls with active members.</li><li>Maintain a clean, organized, and professional reception area with updated promotional materials.</li><li>Assist in promoting club events and initiatives by providing accurate information to members and visitors.</li><li>Resolve complaints where possible or refer them to the relevant supervisor or manager.</li><li>Coordinate with other departments such as fitness, aquatics, and spa to ensure seamless service delivery.</li><li>Maintain confidentiality and professionalism when handling member information and concerns.</li></ul><p>Job Type: Full-time</p>

Female Customer Service Executive - (Arabic & English Speaker)

Customer Service Executive - (Tagalog Speaker)

Little Academy Nursery

<p>Mind Institute is a leading multidisciplinary therapy clinic in Qatar, dedicated to providing high-quality, evidence-based therapeutic services for individuals and families. Our licensed clinicians deliver psychology, speech and language therapy, occupational therapy, physiotherapy, and ABA therapy within a supportive and professional environment.</p><p>We are seeking a skilled Clinic Administrator and Front Desk Coordinator to support our therapy services. This role is essential to the smooth daily operation of the clinic and to ensuring a positive, organized experience for our clients and clinical team.</p><p><b>Key Responsibilities</b></p><ul><li>Manage appointment scheduling, rescheduling, confirmations, and therapist diaries</li><li>Support the daily administrative operations of the clinic</li><li>Maintain accurate and confidential client records</li><li>Coordinate client communications, inquiries, and follow-ups professionally</li><li>Provide administrative support to therapists and management</li><li>Ensure a welcoming and organized front desk environment</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Administration, Business, or a related field</li><li>Previous administrative or front desk experience (healthcare experience is an advantage)</li><li>Strong organizational and communication skills</li><li>Ability to manage multiple tasks in a structured and calm manner</li><li>Proficiency in MS Office and scheduling systems</li><li>Bilingual in Arabic and English</li><li>Professional attitude with a willingness to learn and grow</li></ul><p>I would also like to add a section about our offerings to attract the right talent:</p><p><b>What We Offer</b></p><ul><li>Structured and professional clinical environment</li><li>Growth opportunities within a multidisciplinary team</li><li>Supportive leadership and clear operational systems</li></ul><p>If you are organized, proactive, and committed to delivering excellent client service in a healthcare setting, we would like to hear from you.</p><p>Job Type: Full-time</p>

Clinic Administrator & Front Desk Coordinator

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Responsible for the front desk operations at the Company&rsquo;s office. First point of contact with the walk-in customers. Provide a solution or direct the customer to the right person. Project a professional company image through in-person and phone interaction.
 <br/>
 <br/>
 Main Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Shareholder &amp; Financial
  </li>
  <li>
   Establish account set up for Qatari and non-Qatari clients
  </li>
  <li>
   Generate viable leads and forwarding them through the appropriate channels as defined by the internal processes
  </li>
  <li>
   Provides cross-sell leads to sales teams and ensure timely follow-up to ensure conversion.
  </li>
  <li>
   Implements KPI&rsquo;s and best practices for Senior Associate Customer Service.
  </li>
  <li>
   Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent.
  </li>
  <li>
   Customer (Internal &amp; External):
  </li>
  <li>
   First point of contact for all walk-in customers.
  </li>
  <li>
   Greet the walk in customers and present a good image of the Company.
  </li>
  <li>
   Listen to the customer and assess his / her requirements.
  </li>
  <li>
   Provide correct form to the customer to make his / her request in writing pass it on to the relevant departments for processing with appropriate documentation.
  </li>
  <li>
   Taking customer inquiries about new account opening in person and the inquiries through internet.
  </li>
  <li>
   Taking customer complaints and directing those to appropriate departments.
  </li>
  <li>
   Ensure maintenance of service standards.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
  </li>
  <li>
   Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  </li>
  <li>
   Internal (Processes, Products, Regulatory):
  </li>
  <li>
   Performing the role of front office.
  </li>
  <li>
   Providing a tracking number to all requests and updating details in the system.
  </li>
  <li>
   Managing the Telephone System when call centre executive is absent or busy.
  </li>
  <li>
   Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.
  </li>
  <li>
   Learning &amp; Knowledge:
  </li>
  <li>
   Work in accordance with Company standards, the regulation and ethics and maintain licensed status.
  </li>
  <li>
   Generate and provide new ideas for customer relationship and customer retention.
  </li>
  <li>
   Legal, Regulatory, and Risk Framework Responsibilities:
  </li>
  <li>
   Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
  </li>
  <li>
   Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
  </li>
  <li>
   Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
  </li>
  <li>
   Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
  </li>
  <li>
   Maintain appropriate knowledge to ensure full qualification to undertake the role.
  </li>
  <li>
   Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
  </li>
  <li>
   Attend mandatory (internal and external) seminars as instructed by the Bank
  </li>
  <li>
   Other:
  </li>
  <li>
   Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
  </li>
  <li>
   Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
  </li>
  <li>
   Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
  </li>
  <li>
   All other ad hoc duties/activities related to QNB that management might request from time to time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate with 2+ Years experience as front desk professional preferably in a brokerage company
  </li>
  <li>
   Excellent professional track record.
  </li>
  <li>
   Computer literate with the ability to learn QE &amp; QNBFS customer service software applications
  </li>
  <li>
   Brokerage sales experience is not mandatory but financial services experience is mandatory
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Fluent in English &amp; Arabic.
  </li>
  <li>
   Strong relationship management and business development/sales skills.
  </li>
  <li>
   Pleasant manner.
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Copy of Passport or QID
  </li>
  <li>
   Copy of Education Certificate
  </li>
  <li>
   Copy of Birth Certificate
  </li>
 </ul>
</div>


QNB3467 - Senior Associate Customer Service (Qatarization)

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26026718<br>
<b>Job Category</b>Spa<br>
<b>Location</b>The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>YOUR LEGACY STARTS WITH US</b></p>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.</p>
<p><b>FIND PURPOSE IN YOUR PASSION</b></p>
<p>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
<li>Exclusive training and leadership development programs</li>
<li>Recognition and rewards for exceptional service</li>
<li>Preferential Members Rates at Marriott Hotels Globally</li>
<li>Dining &amp; Wellness discounts for your family and you</li>
<li>Medical Insurance Coverage</li>
<li>An HR team dedicated to your success and wellbeing</li>
</ul><p><b>OUR EXPECTATIONS FROM THE ROLE:</b></p>
<p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.</p><p><br>
</p><p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1-year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div><p><i>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Spa Receptionist

Explore 163+ Front desk associate in Doha this March. Find roles across top companies and apply now to boost your career.