customer service representative Jobs in Cairo

customer service representative

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admin and operations officer Jobs in Cairo

admin and operations officer

back office agent (furniture industry) Jobs in Cairo

back office agent (furniture industry)

front desk officer

LeadInTop

<div>
 
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 As the first point of contact for our company, the Receptionist will greet visitors and deliver exceptional customer service.
 
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 Answer, screen, and forward incoming phone calls. Provide basic and accurate information in-person and via phone/email.
 
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 Supports managers and employees through a variety of tasks related to organization and communication.
 
 
 
 
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 </ul>
 Requirements
 
 
 
 <ul>
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 Good verbal and written communication skills are important for interacting with colleagues, clients, and external contacts.
 
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 Strong organizational abilities are crucial for managing tasks, schedules, and priorities efficiently.
 
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 The ability to identify issues, evaluate options, and implement solutions is valuable in handling administrative challenges.
 
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 Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint), email management.
 
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 Proficiency in internet and computer-related tasks.
 
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 +1 Experience at the same filed.
 
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 Must have high management skills.
 
 
 
 
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 Benefits
 
 
 
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 Social and Medical Insurance.
 
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 2 Days Off.
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 </ul>
</div>

Admin

Al-Mansour Automotive

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
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 Receiving Visitors:
 
 Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
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 Handling Enquiries and Correspondence:
 
 Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
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 Business Meetings/Events Arrangement:
 
 Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
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 Administration:
 
 Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
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 Collect Information from Customers:
 
 Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
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 Bachelor's Degree
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 Fluent in English
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 Ability to maintain a positive attitude
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 Excellent communication skills
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 </ul>
 
 
</div>

Cadillac Showroom Receptionist

American Association for Continuous Education

<div>
 The American Association for Continuous Education is an international organization that specialises in providing continuous medical education for healthcare professionals.
 
 
 We are looking for an organized and professional "Receptionist" to join our team.
 
 
 
 
 Location: [ Nasr City]
 
 Working Hours: Full-time
 
 2 Days off ( Friday&amp; Saturday)
 
 
 Key Responsibilities:
 
 
 Greet and welcome visitors in a professional manner
 
 Answer and direct phone calls
 
 Manage appointments and scheduling
 
 Handle inquiries and provide accurate information
 
 Perform basic administrative tasks
 
 
 
 
 
 Requirements
 
 
 Requirements:
 
 
 1&ndash;2 years of experience (preferably in corporate environments)
 
 Excellent communication and interpersonal skills
 
 Presentable appearance and professional attitude
 
 Proficient in Microsoft Office
 
 Good command of English
 
 
 
 
 
 Benefits
 
 
 Benefits:
 
 
 Competitive salary
 
 Professional work environment
 
 Opportunities for growth
 
 
 ? To apply, please send your CV to: somaya.atef@amasedu.com
 
 or via WhatsApp 0201010710581
 
 
 
</div>

Receptionist  / Frontdesk

blnk

<div>
 
 About Blnk
 
 
 
 blnk is a fintech company with a mission of enabling inclusion through point-of-sale financing. Less than 4% of Egyptians have access to credit cards and can only afford to purchase products/services with cash that they have saved or are forced to borrow from hard money lenders at high interest rates. We&rsquo;re changing this by enabling all consumers to instantly receive credit within minutes at their favorite merchants.
 
 
 
 Job Scope
 
 
 
 This is a full-time on-site role for a Front Desk/Admin Assistant in Merghany St. office. The Front Desk will be responsible for reception duties, office management and general admin tasks.
 
 
 
 Reception
 
 
 
 
 Key Accountabilities
 
 
 
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 Greet clients as soon as they arrive and connect them with the appropriate party.
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 Create and manage both digital and hardcopy filing systems for all partners.
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 Handle Courier service.
 
 
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 </ul>
 
 Administration Management
 
 
 
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 Handle office supplies &amp; stationery.
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 Handle scheduling, correspondence, data entry, file management.
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 Manage office assets.
 
 
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 </ul>
 
 Office Management
 
 
 
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 Manage meeting rooms reservation.
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 Monitor Office cleaning and maintenance.
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 Supervise the security service.
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 Ensure office environment is organized and safe.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Strong communication skills.
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 Excellent organizational and multitasking abilities.
 </li>
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 Proficiency in Microsoft Office.
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 Bachelor&rsquo;s degree in business administration or a related field.
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 Experience in a similar role is preferred.
 
 
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 </ul>
 
 Minimum Experience
 
 
 
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 2 years in same position, Admin assistant or customer service.
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 </ul>
</div>

Front Desk/Admin Assistant

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
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 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
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 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
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 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
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 Maintain accurate and confidential patient records, updating files and documents as needed.
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 Handling approval process while verifying patient information and processing the approval.
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 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
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 Handle patients queries personally or via email.
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 Handle cash and bank related transactions if assigned and ensure100% accuracy.
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 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
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 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
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 Inform the patients about the available services, products, and promotions.
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 Encourage patients to provide feedback on services provided and their overall experience.
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 Ensure that the entire process is completed within the mandated Turn Around Time.
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 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
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 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
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 Maintain a professional and courteous manner while protecting confidential patient information.
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 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
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 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
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 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
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 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
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 Superior written and verbal communication skills.
 </li>
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 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
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 Excellent communication skills and customer handling skills.
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 Strong problem solving and analytical skills.
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 Flexible team player.
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 Eagerness to learn and be a pillar of support for the larger brand team.
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 Proactive, Energetic, Action Oriented, and detail-driven
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 Time Management.
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 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
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 Customer Care Coordinator will work 48 hours per week.
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 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
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 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
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 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
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 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
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 Weekends/Off Days are variable/ change on a rotational weekly basis.
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 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
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 Punctuality: Responsible for arriving to work on time.
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 Wearing company required full uniform according to management instructions and internal dress code policy.
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 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
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 Ensure full attendance &amp; completion of training course provided by the company.
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 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
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 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
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 Customer Care Coordinator are company frontliners and will work at Reception area.
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 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
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 </ul>
</div>

Customer Care Coordinator - Receptionist

PepsiCo

<div>
 
 Overview
 
 
 
 As a Fleet Control Tower Agent, you will be on the front lines of our control center &mdash; monitoring live fleet data, identifying safety violations, and taking immediate action based on our escalation protocols. You&rsquo;ll be responsible for ensuring all activities align with our Service Level Agreements (SLAs) and Safety Standards, making a tangible impact on performance and driver well-being.
 
 
 
 Responsibilities
 
 
 
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 Ensure Service Excellence: Deliver consistent, high-quality services aligned with defined SLAs and KPIs, while driving operational efficiency and continuous improvement.
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 Monitor and Respond: Provide a high level of real-time monitoring and customer service to ensure all incidents and safety violations are managed effectively and in full compliance with company policies and legal requirements.
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 Violation Validation: Accurately validate reported violations to determine legitimacy and ensure fair and precise assessments.
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 Immediate Driver Action: Take immediate corrective actions with drivers&mdash;verbally and in writing (both English and Arabic)&mdash;to prevent or mitigate potential risks.
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 Data Documentation: Maintain detailed, accurate shift records of all violations and incidents to support compliance and performance tracking.
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 Cross-Functional Collaboration: Work closely with the Health &amp; Safety team to identify potential operational risks and support the development of corrective action plans.
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 Knowledge Sharing: Contribute to the ongoing improvement of internal processes and knowledge bases to ensure the team remains informed and aligned.
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 High-Risk Escalation: Escalate high-risk violations or repeat offenders to senior leadership, in line with the established escalation protocols.
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 Behavioral Analytics: Leverage big data tools to analyze driver behavior, identifying trends and insights that support continuous improvement.
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 Data Presentation: Present analytical findings in a clear, actionable format to support data-driven decision-making across the fleet and safety functions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Technical Proficiency: Strong computer literacy with the ability to swiftly learn, navigate, and adapt to multiple digital systems, dashboards, and fleet monitoring platforms. Exposure to telematics, data visualization tools, and service management platforms is a plus.
 </li>
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 Analytical Skills: Sharp analytical thinking with the ability to interpret large volumes of data, detect patterns, and generate actionable insights. Comfort with basic reporting tools is required; familiarity with Excel, Power BI, or similar platforms is highly desirable.
 </li>
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 Shift Flexibility: Willingness to work in a 24/7 shift-based environment, including weekends and holidays, as part of a rotating schedule.
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 Time Management: Ability to handle multiple tasks simultaneously, prioritize effectively, and maintain composure under time-sensitive situations.
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 Safety Focus: Strong personal commitment to safety, risk prevention, and adherence to operational protocols.
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 System Knowledge: Experience with ticketing systems, service desk tools, or escalation workflows is advantageous.
 </li>
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 Monitoring Tools: Knowledge of fleet monitoring or control tower systems is a strong asset.
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 Cultural Awareness: Proven ability to work in diverse, cross-cultural teams and adapt communication styles accordingly.
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 Customer Orientation: A service-first mindset with a consistent track record of delivering high-quality support to both internal and external stakeholders.
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 Collaboration: Excellent team player with the ability to build trust, contribute to a positive team environment, and partner effectively with multiple functions (e.g., safety, logistics, operations)
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 Communication: Exceptional verbal and written communication skills. Must be able to deliver clear, confident messages in both routine and high-pressure situations. Strong English proficiency (spoken and written) is required.
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 </ul>
</div>

Fleet Control Senior Associate

Octane

<div>
 
 About The Role
 
 
 
 At
 
 Octane
 
 , technology is a key driver of innovation, product excellence, and scalable growth. As a Front-End Engineer, you will play a critical role in building and optimizing user-facing applications, ensuring seamless user experiences and high-performance interfaces.
 
 
 This role is designed for someone who combines strong technical expertise with attention to detail and a passion for clean, efficient code. You will collaborate closely with design, product, and backend teams to bring ideas to life, delivering responsive and engaging web applications that directly impact Octane&rsquo;s growth.
 
 
 
 What You'll Be Doing
 
 
 
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 Develop and maintain user-facing features using modern front-end technologies.
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 Collaborate with designers to translate UI/UX designs into high-quality, responsive code.
 </li>
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 Optimize applications for maximum speed, performance, and scalability.
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 Ensure cross-browser compatibility and mobile responsiveness.
 </li>
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 Work closely with backend engineers to integrate APIs and services.
 </li>
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 Write clean, maintainable, and reusable code following best practices.
 </li>
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 Participate in code reviews and contribute to team knowledge sharing.
 </li>
 <li>
 Debug and resolve technical issues and improve overall application stability.
 </li>
 <li>
 Stay up to date with emerging front-end technologies and trends.
 
 
 </li>
 </ul>
 
 Key Areas of Ownership
 
 
 
 <ul>
 <li>
 Front-End Development &amp; Code Quality
 </li>
 <li>
 UI/UX Implementation &amp; Optimization
 </li>
 <li>
 Performance &amp; Responsiveness
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Continuous Improvement &amp; Innovation
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field
 </li>
 <li>
 3&ndash;5+ years of experience in front-end development
 </li>
 <li>
 Strong proficiency in HTML, CSS, and JavaScript
 </li>
 <li>
 Experience with modern frameworks such as React, Vue, or Angular
 </li>
 <li>
 Familiarity with RESTful APIs and integration
 </li>
 <li>
 Understanding of responsive design and cross-browser compatibility
 </li>
 <li>
 Experience with version control systems (e.g., Git)
 </li>
 <li>
 Strong problem-solving and debugging skills
 </li>
 <li>
 Ability to manage multiple tasks and meet deadlines
 </li>
 <li>
 Strong communication and teamwork skills
 </li>
 <li>
 Detail-oriented, proactive, and passionate about building great user experiences
 
 
 </li>
 </ul>
 If you&rsquo;re excited to join a fast-growing company and build impactful digital experiences, we&rsquo;d love to hear from you.
 
 
 Send us your updated resume to hr@octane-tech.io with the subject line
 
 "
 
 Front-End Engineer".
</div>

Front End Engineer

Explore 52+ Front desk officer in Cairo this May. Find roles across top companies and apply now to boost your career.