overnight front desk agent - embassy suites tampa downtown convention center

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bartender and front of house crew

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clinic rn referral coordinator

front desk part time childrens eye clinic

Florida Pediatric Associates

<div>
 
 Front Desk - Part Time &ndash; Tampa, Florida
 
 
 
 Tampa Children's Eye Clinic and Surgery, a Division of Florida Pediatric Associates is seeking a part time Front Desk specialist experience to join the practice.
 
 
 This position is Part-Time
 
 
 Top benefits package including:
 
 
 <ul>
 <li>
 401k Plan
 </li>
 <li>
 Amazing Work Environment
 
 
 
 </li>
 </ul>
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 1 year + experience as a Medical Front Desk
 </li>
 <li>
 Ophthalmic Tech technician (plus)
 </li>
 <li>
 Bilingual in Spanish
 
 
 
 </li>
 </ul>
 
 Essential Skills and Abilities:
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Personable and empathetic with patient&rsquo;s needs and concerns.
 </li>
 <li>
 Well-organized and attentive to detail.
 </li>
 <li>
 Able to work as a team member.
 </li>
 <li>
 Demonstrated computer literacy
 
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Welcoming patients, families and visitors in a friendly, courteous and caring manner.
 </li>
 <li>
 Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.
 </li>
 <li>
 Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
 </li>
 <li>
 Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
 </li>
 <li>
 Verify patient insurance eligibility and benefits.
 </li>
 <li>
 Obtain patient authorizations as needed.
 </li>
 <li>
 Responsible for the Patient Check In process to include:
 </li>
 <ul>
 <li>
 Obtaining, or verifying and updating patient demographic information
 </li>
 <li>
 Insurance information in the PM system
 </li>
 <li>
 Obtain patient consent for treatment
 </li>
 </ul>
 <li>
 Responsible for Patient Check Out process to include:
 </li>
 <ul>
 <li>
 Collect patient payments ,including, copayments, deductibles, coinsurance and any outstanding patient due balance amounts.
 </li>
 <li>
 Provide patient receipts
 </li>
 <li>
 End of the day reconciliation process, may be responsible for balancing and reporting daily receipts
 </li>
 <li>
 Documents in PM System.
 </li>
 </ul>
 <li>
 May be responsible for chart prep of scheduled appointments.
 </li>
 <li>
 Utilizes interpersonal skills to optimize medical practice satisfaction rate by effectively and carefully communicating with patients and providers.
 </li>
 <li>
 Understand and follow applicable Federal and Florida State laws and regulations, professional standards, and ethical principles related to patient HIPPA Privacy and Security.
 
 
 </li>
 </ul>
 
 EEOC Disclaimer:
 
 
 
 Florida Pediatric Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
</div>

Front Desk - Part Time - Childrens Eye Clinic

Florida Pediatric Associates, LLC

<div><div>Front Desk - Part Time &ndash; Tampa, Florida 
 
Tampa Children's Eye Clinic and Surgery, a Division of Florida Pediatric Associates is seeking a part time Front Desk specialist experience to join the practice.</div>
<div></div><div>This position is Part-Time</div>
<div>Top benefits package including:</div>
<ul><li>401k Plan</li>
<li>Amazing Work Environment</li>
</ul><div>Education and Experience:</div>
<ul><li>High school diploma or equivalent.</li>
<li>1 year + experience as a Medical Front Desk</li>
<li>Ophthalmic Tech technician (plus)</li>
<li>Bilingual in Spanish</li>
</ul><div>Essential Skills and Abilities:</div>
<ul><li>Strong communication and interpersonal skills.</li>
<li>Personable and empathetic with patient&rsquo;s needs and concerns.</li>
<li>Well-organized and attentive to detail.</li>
<li>Able to work as a team member.</li>
<li>Demonstrated computer literacy</li>
</ul><div>Responsibilities:</div>
<ul><li>Welcoming patients, families and visitors in a friendly, courteous and caring manner.</li>
<li>Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.</li>
<li>Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.</li>
<li>Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.</li>
<li>Verify patient insurance eligibility and benefits.</li>
<li>Obtain patient authorizations as needed.</li>
<li>Responsible for the Patient Check In process to include:
<ul><li>Obtaining, or verifying and updating patient demographic information</li>
<li>Insurance information in the PM system</li>
<li>Obtain patient consent for treatment</li>
</ul></li><li>Responsible for Patient Check Out process to include:
<ul><li>Collect patient payments ,including, copayments, deductibles, coinsurance and any outstanding patient due balance amounts.</li>
<li>Provide patient receipts</li>
 <li>End of the day reconciliation process, may be responsible for balancing and reporting daily receipts</li>
<li>Documents in PM System.</li>
</ul></li><li>May be responsible for chart prep of scheduled appointments.</li>
<li>Utilizes interpersonal skills to optimize medical practice satisfaction rate by effectively and carefully communicating with patients and providers.</li>
<li>Understand and follow applicable Federal and Florida State laws and regulations, professional standards, and ethical principles related to patient HIPPA Privacy and Security.</li>
</ul><div>EEOC Disclaimer: 
Florida Pediatric Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Front Desk - Part Time - Children's Eye Clinic

BayCare Health System

<div>At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that&rsquo;s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
 
Responsible for daily pick-ups of laboratory specimens and delivery of reports and supplies to customers, drives company vehicle within the BayCare service area and maintain company vehicle, assist the dispatcher and perform other duties as assigned.
Minimum Qualifications: 
<div> 
Education:
 
Nonessential:
 
<ul><li>HS Graduate or Equivalent GED 
</li></ul> 
 
Credentials:
 
Essential:
 
<ul><li>Required - Driver's License - State of Florida
</li></ul> 
Experience:
 
Essential:
 
<ul><li>One Year professional driving 
</li></ul> 
</div> 
Facility:
BayCare Health System, Transportation-St Josephs Main and Childrens Hospital
<h4 class="jobSectionHeader">Location: Tampa, FL
Status: Part Time, Exempt: No
Shift Hours: 3:00 PM - 11:30 PM 
 
Weekend Work: Occasional 
 
On Call: No
</h4>Equal Opportunity Employer Veterans/Disabled</div>

Driver - Courier Services

Allied Universal

<div>Security Officer - Front Desk Check-In<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer - Front Desk Check-In in Tampa, FL, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a utilities location, you will greet employees and visitors, manage access control, verify credentials, issue badges, and monitor alarms and cameras. You will document incidents, communicate clearly with site teams, and provide a professional customer service experience while supporting security-related protocols. Join Allied Universal, where we stay agile, reliable, and innovative, put people first, deliver through teamwork, and act with integrity.
Position Type: Part Time
Pay Rate: $19.00 / Hour
Job Schedule:
DayTimeSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul>
What You'll Do:
<ul><li>Provide customer service at the front desk by following site-specific security-related procedures, access requirements, and visitor management processes for a utilities location.</li>
<li>Screen and process visitors, contractors, and vendors by verifying identification, issuing badges, maintaining sign-in and/or sign-out logs, and directing guests to the appropriate contact or area.</li>
<li>Monitor lobby activity and security-related systems as assigned, help to deter unauthorized access, and report unusual activity according to post orders.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and emergency response activities when appropriate.</li>
<li>Complete daily administrative duties such as answering phones, routing calls, documenting incidents, and preparing shift reports for Allied Universal leadership and/or site contacts.</li></ul>
Minimum Requirements:
<ul><li>Have at least 1 year of security-related experience.</li>
<li>A guard card and/or security license is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1555897</div>

Security Officer - Front Desk Check-In

Cano Health

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.
Essential Duties &amp; Responsibilities
Administrative Responsibilities<ul><li>
Patient Intake and Onboarding</li><li>
Create new patient profiles in the EMR system.</li><li>
Conduct welcome calls and schedule initial appointments.</li><li>
Mail welcome packages to new patients.</li><li>
Obtain required annual consents and patient signatures.</li><li>
Encourage and assist patients with Patient Portal enrollment.</li><li>
Coordinate translation services as needed (e.g., Propia app).</li></ul>
Scheduling and Visit Management<ul><li>
Greet patients and visitors warmly, creating a welcoming and professional environment</li><li>
Address patients concerns or complaints and escalate issues appropriately</li><li>
Schedule a variety of appointments (e.g., TOC, AWVs, sick visits, in-house services).</li><li>
Master scheduling workflows, including same-day visit protocols.</li><li>
Follow all scheduling guidelines; act as the &ldquo;Pit Boss&rdquo; of the schedule.</li><li>
Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking).</li><li>
Assist with appointment confirmation calls and transportation scheduling.</li><li>
Reschedule all no-shows within 24 hours.</li><li>
Update visit status types in the EMR (eCW) promptly.</li><li>
Support scheduling for special events (e.g., mammogram and DRE campaigns).</li></ul>
Data Accuracy &amp; System Proficiency<ul><li>
Perform demographic verification during patient check-in.</li><li>
Ensure accurate entry of demographics, insurance, and Patient Hub information.</li><li>
Scan and file all documents and ID photos correctly.</li><li>
eFile documents within 48 hours of receipt.</li><li>
Monitor fax inbox for incoming clinical documents.</li><li>
Clear Jellybean inboxes daily.</li></ul>
Insurance and Financial Transactions<ul><li>
Document insurance verification results in the EMR.</li><li>
Collect co-payments and coinsurance in accordance with policy.</li><li>
Run and reconcile end-of-day financial reports.</li></ul>
Outbound Communications and Follow-up<ul><li>
Make outbound calls to support care initiatives (e.g., AWVs, HEDIS screenings).</li><li>
Follow up with patients within 3&ndash;7 days post-discharge to confirm TOC appointments.</li><li>
Confirm follow-up appointments and ensure referral coordination at check-out.</li></ul>
Phone Operations<ul><li>
Answer and route incoming calls appropriately.</li><li>
Take messages, assist callers, and properly document/disposition each call.</li><li>
Respond to inquiries in person, over the phone and via email with professionalism and accuracy</li></ul>
Additional Duties &amp; Responsibilities<ul><li>
Supports operations, patient/client experience, and communication at the center level.</li><li>
Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary</li><li>
Complete other duties at the discretion of management,&quot; or &quot;Perform all other duties assigned by supervisor or manager.</li></ul>
Education &amp; Experience<ul><li>
High School Diploma or equivalent required.</li><li>
Minimum of one (1) year experience in a healthcare or medical office setting.</li><li>
Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.</li><li>
BLS Certification, be able to respond to medical emergencies (Preferred)</li><li>
Training in gait support, proper lifting techniques, and ADA compliance.</li><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li></ul>
Education Requirements
Required/Preferred
Education Level
Discipline
Required
High School Diploma
Knowledge, Skills &amp; Proficiencies<ul><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li><li>
Strong communication and customer service skills.</li><li>
Detail-oriented with a commitment to data accuracy.</li><li>
Ability to multitask in a fast-paced clinical environment.</li><li>
Technical proficiency in all required systems and software tools.</li><li>
Electronic Medical Records (EMR) system (e.g., eCW) &ndash; Superuser level.</li><li>
Call Center Communications system - (Ring Central)</li><li>
Transportation scheduling software (e.g., TripMaster).</li><li>
Oracle (Expenses).</li><li>
Health Plan, Specialist, and Diagnostic Center Portals.</li><li>
HR platform (e.g., Workday).</li><li>
Availity and other insurance/eligibility portals.</li><li>
Alarm and security monitoring systems.</li><li>
Bilingual (English and Spanish) preferred.</li><li>
Cano.Net ticketing system.</li></ul>
Incentive
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position. 
Benefits
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Job Requirements
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing
Travel Required
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Coordinator, Front Desk

Embassy Suites by Hilton Tampa Downtown Convention Center

<div>
 A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
 
 
 
 What will I be doing?
 
 
 
 As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
 </li>
 <li>
 Respond to guest inquiries and in a timely, friendly and efficient manner
 </li>
 <li>
 Provide driving and/or walking directions to guests to local destinations
 </li>
 <li>
 Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
 </li>
 <li>
 Assist fellow team members and other departments wherever necessary to maintain positive working relationships
 </li>
 <li>
 Provide or obtain accurate information
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 
 
 <ul>
 <li>
 Hospitality - We're passionate about delivering exceptional guest experiences.
 </li>
 <li>
 Integrity - We do the right thing, all the time.
 </li>
 <li>
 Leadership - We're leaders in our industry and in our communities.
 </li>
 <li>
 Teamwork - We're team players in everything we do.
 </li>
 <li>
 Ownership - We're the owners of our actions and decisions.
 </li>
 <li>
 Now - We operate with a sense of urgency and discipline
 
 
 
 </li>
 </ul>
 In addition, we look for the demonstration of the following key attributes:
 
 
 <ul>
 <li>
 Quality
 </li>
 <li>
 Productivity
 </li>
 <li>
 Dependability
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Adaptability
 
 
 
 </li>
 </ul>
 Preferred Experience and Qualifications:
 
 
 <ul>
 <li>
 Prior Hilton/OnQ experience
 </li>
 <li>
 Night Audit experience
 </li>
 <li>
 Hospitality Degree, any focus
 
 
 
 </li>
 </ul>
 Required Experience:
 
 
 <ul>
 <li>
 Minimum of 6 months experience in hotel front desk role or hospitality degree
 </li>
 <li>
 Minimum 6 months in the hotel industry (i.e. food and beverage, customer service, hotel, or service industry related positions)
 
 
 
 </li>
 </ul>
 Required Qualifications:
 
 
 <ul>
 <li>
 Must have a flexible schedule, including Mornings, Evenings, Weekends and Holidays
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Embassy Suites Tampa Downtown Convention Center
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Embassy Suites by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

Hyatt

<div>
 
 Job Description:
 
 
 
 Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
 
 
 
 JOB DUTIES:
 
 Maintain complete knowledge at all times of:
 
 
 <ul>
 <li>
 All hotel features, services, hours of operation
 </li>
 <li>
 All room types, numbers, layout, decor, appointments and location
 </li>
 <li>
 All room rates, special packages and promotions
 </li>
 <li>
 Daily house count and expected arrivals/departures
 </li>
 <li>
 Room availability status for any given day
 </li>
 <li>
 Scheduled daily group activities
 </li>
 <li>
 Maintain complete knowledge and comply with all hotel and departmental policies and procedures
 </li>
 <li>
 Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
 </li>
 <li>
 Meet with supervisor to review daily assignments and priorities
 </li>
 <li>
 Meet with departing Front Desk Agent to review business status and follow up items
 </li>
 <li>
 Access all function of computer system according to established procedures and standards
 </li>
 <li>
 Set up work station with necessary supplies; maintain cleanliness throughout shift
 </li>
 <li>
 Answer department telephone within three rings, using correct greeting and telephone etiquette
 </li>
 <li>
 Promote positive guest relations to all individuals approaching the Front Desk
 </li>
 <li>
 Accommodate all requests for information in a congenial manner
 </li>
 <li>
 Process all guest check ins according to established hotel requirements
 </li>
 <li>
 Confirm reservation in system and review all noted information
 </li>
 <li>
 For guests without a reservation, sell a room type as agreed upon
 </li>
 <li>
 Register guest in computer and generate a registration card
 </li>
 <li>
 Verify registration card information with guest, obtain back up information for guest credit or payment method and input into system; collect cash when designated
 </li>
 <li>
 Assign guest rooms
 </li>
 <li>
 Advise guest of any messages, mail, faxes, etc. received for them
 </li>
 <li>
 Inform guest of room safe and mini bar key and room key procedures
 </li>
 <li>
 Issue parking passes validate valet parking tickets and enter information in computer
 </li>
 <li>
 Communicate services and amenities included in packages to guests on packages
 </li>
 <li>
 Obtain proper identification for tax exempt guests and attach form to registration card
 </li>
 <li>
 Obtain guest signature for designated paperwork
 </li>
 <li>
 Obtain Bell Person to escort guest and transport their luggage to the room
 </li>
 <li>
 Maintain guest history files on all guests
 </li>
 <li>
 Communicate VIP arrivals to designated personnel for escort and delivery of amenities
 </li>
 <li>
 Set up accurate accounts for each guest checking in according to their requirements (sharing, separate room, tax, incidentals)
 </li>
 <li>
 File registration cards and vouchers in bucket by room number
 </li>
 <li>
 Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests
 </li>
 <li>
 Accommodate room changes expediently
 </li>
 <li>
 Handle guest complaints according to the six step procedures, ensuring guest satisfaction
 </li>
 <li>
 Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction
 </li>
 <li>
 Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals
 </li>
 <li>
 Offer detailed information on the voice mail system to callers and guests wishing to leave message
 </li>
 <li>
 Accept and record wakeup call requests; deliver to PBX
 </li>
 <li>
 Issue safe deposit boxes to guests and ensure security of keys
 </li>
 <li>
 Distribute all guest and department mail
 </li>
 <li>
 Monitor, send and distribute guest faxes
 </li>
 <li>
 Document and confirm reservations and cancellations
 </li>
 <li>
 Block rooms in the computer and follow through on designated requirements
 </li>
 <li>
 Pre-register designated guests and prepare key packets
 </li>
 <li>
 Communicate pertinent guest information to designated departments/personnel (special requests, amenity delivery)
 </li>
 <li>
 Generate, print and distribute daily and weekly reports
 </li>
 <li>
 Resolve discrepancies on the room status report with Housekeeping
 </li>
 <li>
 Match the bucket check to in house guest ledger report; report discrepancies to manager
 </li>
 <li>
 Process all check outs according to established hotel requirements
 </li>
 <li>
 Resolve any late charges
 </li>
 <li>
 Present folio to guest and resolve any disputed charges
 </li>
 <li>
 Settle guest accounts following Accounting procedures
 </li>
 <li>
 Retrieve guest room key from guests
 </li>
 <li>
 Request guest comments on their stay
 </li>
 <li>
 Process express check outs throughout the shift
 </li>
 <li>
 Handle requests for late check outs according to established hotel procedures
 </li>
 <li>
 Conduct group check ins and outs according to established hotel procedures
 </li>
 <li>
 Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information
 </li>
 <li>
 File guest room keys and ensure the safe keeping of keys at the Front Desk
 </li>
 <li>
 Adhere to all cashiering procedures
 </li>
 <li>
 Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges
 </li>
 <li>
 Make change for guests
 </li>
 <li>
 Cash guests' personal checks/travelers checks
 </li>
 <li>
 Post charges
 </li>
 <li>
 Settle room accounts
 </li>
 <li>
 Run closing reports
 </li>
 <li>
 Count bank at end of shift
 </li>
 <li>
 Complete designated cashier reports
 </li>
 <li>
 Balance receipts
 </li>
 <li>
 Drop receipts
 </li>
 <li>
 Secure bank
 </li>
 <li>
 Legibly document pertinent information in the log book
 
 
 
 </li>
 </ul>
 
 MINIMUM REQUIREMENTS
 
 
 
 <ul>
 <li>
 High school graduate or equivalent
 </li>
 <li>
 Previous experience in customer service.
 </li>
 <li>
 Must be able to compute accurate mathematical calculations
 </li>
 <li>
 Must be able to clearly communicate in English with guests, visitors, management and coworkers to their understanding, both in person and by telephone.
 </li>
 <li>
 Must be able to provide legible communication and directions
 </li>
 <li>
 Some college or training in hospitality industry.
 </li>
 <li>
 Ability to input and access data in computer.
 </li>
 <li>
 Ability to understand guest inquiries and provide responses.
 </li>
 <li>
 Ability to promote positive relations with all individuals who approach the Front Desk
 </li>
 <li>
 Ability to focus on guests' needs, remaining calm and courteous
 </li>
 <li>
 Ability to think clearly, quickly and make concise decisions
 </li>
 <li>
 Ability to prioritize, organize and follow up
 </li>
 <li>
 Ability to work well under pressure of constant frequent arrivals and departures
 </li>
 <li>
 Ability to focus attention on details
 </li>
 <li>
 Ability to maintain confidentiality of all guests and hotel information
 </li>
 <li>
 Ability to ensure security of guest room access
 </li>
 <li>
 Ability to remain stationary at assigned post for extended periods of time
 </li>
 <li>
 Ability to work cohesively with other departments and coworkers as part of a team Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
 
 
 
 </li>
 </ul>
 
 Please Apply at
 
 : https://www.hriproperties.com/careers/ then click on Lodging Careers. In the search box, type Tampa, select job and Apply.
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Health savings account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Retirement plan
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Vision insurance
 
 
 
 </li>
 </ul>
 
 Work Location:
 
 In person
 
 
 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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