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front desk person

Chedi Hospitality

<div>
 
 C. Job Qualifications
 
 
 
 A high school diploma or equivalent is required. Additional education in hospitality or a related field is a plus.
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to handle stressful situations with composure.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Familiarity with hotel management software.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Administration
 
 
 
 &rsaquo; Directs and coordinates all marketing activities and to communicate these activities throughout the hotel.
 
 
 &rsaquo; Maintains the Daily Log Book.
 
 
 &rsaquo; Reports &ldquo;Lost and Found&rdquo; items.
 
 
 
 Customer Service
 
 
 
 &rsaquo; Delivers the brand promise and provide exceptional guest service at all times.
 
 
 &rsaquo; Provides excellent service to internal customers as appropriate.
 
 
 &rsaquo; Be familiar with the hotels products and services and policies.
 
 
 &rsaquo; Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 
 
 &rsaquo; Maintains positive guest and colleague interactions with good working relationships.
 
 
 &rsaquo; Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
 
 
 &rsaquo; Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
 
 
 
 Operational
 
 
 
 &rsaquo; Meets and greets all guests and assists with registrations.
 
 
 &rsaquo; Ensures the strict control of room keys.
 
 
 &rsaquo; Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
 
 
 &rsaquo; Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
 
 
 &rsaquo; Prepares welcome cards and keys for arrival FIT guests.
 
 
 &rsaquo; Ensures accurate knowledge of hotels and the tourism in Singapore.
 
 
 &rsaquo; Reports &ldquo;Lost and Found&rdquo; items.
 
 
 &rsaquo; Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 
 
 &rsaquo; Supports and embraces the spirit of &ldquo;We work through Teams&rdquo;.
 
 
 &rsaquo; Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
 
 
 &rsaquo; Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.
 
 
 
 Personnel
 
 
 
 &rsaquo; Supports the implementation of The People Philosophy, demonstrating and reinforcing GHMs Values and Culture Characteristics.
 
 
 
 Other Duties
 
 
 
 &rsaquo; Ensures high standards of personal presentation and grooming.
 
 
 &rsaquo; Exercises responsible behavior at all times and positively representing the hotel.
 
 
 &rsaquo; Responds to changes in the Rooms function as dictated by the industry, company and hotel.
 
 
 &rsaquo; Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
 
 
 &rsaquo; Attends training sessions and meetings as and when required.
 
 
 &rsaquo; Carries out any other reasonable duties and responsibilities as assigned.
</div>

Front Desk Agent

Gulf Overseas HR Consultancy

A reputed private hospital/clinic in Qatar is looking to hire a well-presented and customer-oriented Female Front Desk Staff / Receptionist to manage the front office operations. The ideal candidate will be the first point of contact for patients and visitors, offering a warm and professional experience while handling administrative tasks efficiently.Key Responsibilities:<ul><li>Greet and welcome patients and visitors with a positive attitude</li><li>Answer phone calls, schedule appointments, and manage the clinic&rsquo;s calendar</li><li>Register new patients and update existing patient information accurately</li><li>Handle patient inquiries and provide accurate information regarding services, timings, and procedures</li><li>Coordinate with doctors, nurses, and other staff for smooth daily operations</li><li>Manage front desk supplies and maintain a clean, organized reception area</li><li>Process payments and issue receipts, coordinate with billing department</li><li>Maintain confidentiality and adhere to clinic/hospital protocols</li></ul>Qualifications &amp; Requirements:<ul><li>Female candidates only (as per organizational requirements)</li><li>High school diploma or equivalent (Diploma or Degree preferred)</li><li>Minimum 2&ndash;3 years of experience in a front desk/receptionist role, preferably in a medical or clinical setting</li><li>Proficient in MS Office and basic computer skills</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Presentable appearance and professional behavior</li><li>Ability to handle pressure, multitask, and prioritize responsibilities</li><li>Must be currently based in Qatar or able to relocate</li></ul>Benefits:<ul><li>Attractive and competitive salary package</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month

Female Front Desk Staff (Medical Center Experience)

Thabt Gulf Digital Soulution

Job Summary:We are looking for a friendly, well-groomed, and highly organized Customer Service cum Receptionist to manage our front desk and ensure excellent customer experience. The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills.Key Responsibilities:<ul><li>Greet and welcome guests and clients professionally and warmly</li><li>Answer, screen, and forward incoming phone calls in a polite and efficient manner</li><li>Handle all customer inquiries promptly via phone, email, or in person</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and manage meeting room bookings</li><li>Maintain records of incoming/outgoing correspondence and calls</li><li>Coordinate with internal departments for administrative and support needs</li><li>Assist with administrative tasks such as filing, data entry, and documentation</li><li>Ensure visitor logbooks and ID verification procedures are properly followed</li><li>Handle complaints and provide appropriate solutions in a timely manner</li></ul>Requirements:<ul><li>Female candidate aged between 25&ndash;32 years</li><li>Minimum High School Diploma or equivalent; a degree/diploma in Business Administration is a plus</li><li>Proven work experience as a Receptionist or Customer Service Representative</li><li>Excellent verbal and written communication skills</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and attitude</li><li>Strong organizational and multitasking abilities</li><li>Ability to work independently and under pressure</li><li>Fluent in [insert required languages, e.g., English, Arabic, etc.]</li></ul>Preferred Attributes:<ul><li>Previous experience in front desk, hospitality, or corporate setting</li><li>Friendly, approachable, and courteous demeanor</li><li>Problem-solving skills and a customer-focused mindset</li></ul>Job Type: Full-timePay: QAR3,000.00 per month

Asian Receptionist cum Customer Service

Hilton

<div>Front Desk Manager
A Front Desk Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing? 
 
As Front Desk Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Oversee the entire Front Office operation to maintain high standards</li><li>
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Set departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings and produce minutes</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Front Office team</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul>
What are we looking for? 
 
Front Desk Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
A degree or diploma in Hotel Management or equivalent</li><li>
A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Experience of managing people and developing people</li><li>
Previous experience of managing a department and Profit and Loss account</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
A degree or diploma in Hotel Management or equivalent</li></ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Front Desk Manager

Marriott International

<div>Additional Information 
Job Number25170531 
Job CategoryRooms &amp; Guest Services Operations 
LocationElement West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. 
Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Desk Agent - Element West Bay Doha

IIQAF

<div><h2 class="jobSectionHeader">Description</h2>
Join IIQAF as a Front Office Receptionist to be the first point of contact for our organization at Al Jadeed St. In this role, you will play a crucial part in providing exceptional customer service, managing administrative tasks, and ensuring smooth operations at the front desk. Your contribution will be vital in creating a positive impression and delivering a seamless experience for our patients and visitors in the Hospital/Health Care industry.
As a Front Office Receptionist at IIQAF, you will handle a variety of tasks such as greeting and assisting visitors, answering phone calls, scheduling appointments, and maintaining records. Your attention to detail, strong communication skills, and ability to multitask will be key in managing the front office efficiently. This role offers you the opportunity to be an integral part of our team, contribute to a welcoming environment, and support the overall success of our organization.
<h3 class="jobSectionHeader">Responsibilities:</h3>
<ul><li>Greet and welcome patients and visitors in a professional and friendly manner.</li><li>
Answer and direct phone calls to the appropriate departments.</li><li>
Schedule appointments and maintain calendars for multiple healthcare providers.</li><li>
Verify insurance information and assist with patient registration processes.</li><li>
Ensure the waiting area is clean, organized, and presentable.</li><li>
Handle incoming and outgoing mail and emails.</li><li>
Assist with administrative tasks such as data entry and filing.</li><li>
Coordinate with other departments to ensure smooth operations at the front desk.</li></ul>
<h3 class="jobSectionHeader">Requirements:</h3>
<ul><li>Proven experience as a receptionist or in a similar role.</li><li>
Excellent verbal and written communication skills.</li><li>
Proficient in Microsoft Office Suite and basic computer skills.</li><li>
Strong organizational and multitasking abilities.</li><li>
Ability to remain calm and professional in fast-paced environments.</li><li>
Knowledge of medical terminology and healthcare processes is a plus.</li><li>
Attention to detail and accuracy in all tasks.</li><li>
Ability to work well independently as well as part of a team.</li></ul>
<h3 class="jobSectionHeader">Benefits:</h3>
<ul><li>Accommodation</li><li>
Transportation</li><li>
Health insurance</li></ul></div>

Front Office Receptionist

We are a busy medical center in Doha seeking a professional and organized Medical Receptionist to join our team.Key Duties:<ul><li>Greet patients and manage the front desk.</li><li>Schedule and confirm patient appointments.</li><li>Answer phones and handle patient inquiries.</li><li>Verify insurance and process payments.</li><li>Maintain patient records with confidentiality.</li></ul>Requirements:<ul><li>Prior experience as a medical receptionist preferred.</li><li>Excellent communication skills in ARABIC &amp; ENGLISH.</li><li>Proficient with computers and scheduling software.</li><li>Strong customer service and organizational skills.</li></ul>To Apply: Please submit your CV and application via Indeed.Job Type: Full-timeApplication Question(s):<ul><li>1 - Who is the Current sponsor? </li></ul>2 - NOC available or no? 3 - Expected Salary? 4 - Time constraints?

Medical Receptionist (Arabic Speaking)

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