front desk agent

hr coordinator

front office coordinator

Pivot Physical Therapy

<div>Position Overview:
<div><b>
About Us:</b></div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: <b>Extraordinary people improving lives.</b></div><div></div><div><b><br>
Position Summary:</b><b><br>
</b><br>
</div><p>The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).</p><div></div><div><b><br>
Benefits offered with this full-time position:</b></div><ul><li>
Medical &amp; Rx, Dental and Vision <b>(eligibility begins day one of employment)</b></li><li>
HSA, Healthcare FSA, Dependent Care FSA</li><li>
Progyny Fertility Benefit</li><li>
Critical Illness, Accident, &amp; Hospital Indemnity Insurance</li><li>
Company Paid Basic Life / AD&amp;D</li><li>
Supplemental Life Insurance (Employee, Spouse, Child)</li><li>
Company Paid Short-Term &amp; Long-Term Disability</li><li>
Long-Term Disability Buy-Up Option</li><li>
Company Paid Maternity &amp; Parental Leave</li><li>
Adoption &amp; Surrogacy Expense Reimbursement</li><li>
KinderCare Discount</li><li>
Legal &amp; Credit Monitoring</li><li>
15 days PTO (accruing starts immediately upon hire)</li><li>
6 Major Holidays off plus 2 floating holidays yearly</li><li>
Additional compensation opportunities on top of base pay</li><li>
Bereavement Time Off &amp; Resources</li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities:</b><b>
</b><br>
<i>The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</i></div><ul><li>
Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.</li><li>
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.</li><li>
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.</li><li>
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.</li><li>
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.</li><li>
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.</li><li>
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.</li><li>
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.</li><li>
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.</li><li>
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.</li><li>
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.</li><li>
Organizes activities (e.g., patient&rsquo;s goal celebrations, holiday celebrations) in coordination with the clinical team.</li><li>
Provide Rehab Aide cross training on front office duties.</li></ul><div><b>
Qualifications:</b></div>
Education:
High School Diploma or GED<br>
<ul><li><ul><li>
</li></ul></li><li>
Knowledge and Technical Skills:<ul><li>
Excellent customer service skills</li><li>
Proficient with the use of MS Office, Outlook and Excel
</li><li>Knowledge of healthcare insurance benefits and coverage preferred</li><li>
Experience with requesting and managing customer payments preferred</li></ul></li><li>
Work Experience<ul><li>
1-2 years of customer service required</li><li>
1-2 years of healthcare administration preferred</li></ul></li></ul><div><b>
Knowledge and Technical Skills:</b></div><ul><li>
Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
</li><li>Proficiency in <b>electronic medical record (EMR/EHR) systems</b> and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
</li><li>Strong understanding of <b>insurance verification processes</b>, prior authorization requirements, and financial clearance workflows
</li><li>Working knowledge of <b>HIPAA compliance</b> and patient privacy standards
</li><li>Skilled in <b>Microsoft Office Suite</b> (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
</li><li>Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
</li><li>Strong organizational and time management skills with attention to detail and accuracy in data entry
</li><li>Ability to meet or exceed <b>performance metrics</b> (e.g., registration accuracy, collection targets) and adapt to continuous process improvements</li></ul><div><b>
Language Skills:</b></div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div><b>
Physical Demands:</b>
</div><ul><li>Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.</li><li>
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li></ul><div><b>
Work Environment:</b><b>
</b></div><ul><li>Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.</li></ul><p>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p>
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.</p></div>

Front Office Coordinator

Johns Hopkins University

<div><p>University Communications seeks a dynamic, detail-driven <b><i>Sr. Administrative Coordinator</i></b> to serve as a strategic partner to the Sr. Associate Vice President (SAVP) of Media Relations and News and the Assistant Vice President (AVP) of Internal Communications. This highly visible, front-facing role provides executive-level administrative support in a fast-paced, high-impact environment and serves as the primary front desk receptionist for the division. This position requires employee to work onsite five days per week to ensure consistent operational and in-person support.</p><p></p><p><br>
The Senior Administrative Coordinator plays a critical role in advancing the mission of University Communications by delivering proactive, high-level executive support to senior leadership while providing comprehensive coordination and operational support to the Media Relations and News team and the Internal Communications team. As the first point of contact for the office, this individual represents the division with professionalism, discretion, and a service-oriented mindset, creating a welcoming and responsive experience for campus partners and visitors.</p><p></p><p><br>
The role requires frequent interaction with senior leadership, including the President&rsquo;s Office, Office of the Provost, and Deans&rsquo; Offices, and demands sound judgment, exceptional organizational skills, and the ability to manage competing priorities with confidence, diplomacy, and poise.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Plan, support, and organize daily activities of the office or program.</li><li>
Provide complex administrative, project, and calendar support to a SAVP and AVP.</li><li>
Manage team and/or assigned leaders calendars; plan and schedule meetings and coordinate their associated logistics.</li><li>
Support the administration of the department/unit's budget, including monitoring and tracking expenses, budget reconciliation, resolving issues, and assisting with developing budget projections, collecting information for budget development.</li><li>
May represent department management in appropriate circumstances within the scope of the position&rsquo;s responsibility and purview.</li><li>
Independently develop and manage complex and key administrative projects (databases, reports, grant proposals, office workflow, records control, course materials).</li><li>
Coordinate purchasing processes; process various department bills and reconcile accounts.</li><li>
Prepare meeting materials (e.g., draft agenda, collect relevant information) and staff high level meetings. Record and draft minutes; monitor and follow-up on action items.</li><li>
Coordinate and provide various general office services, e.g., payroll, purchasing, records control, office moves/renovations, repairs and maintenance.</li><li>
May serve as the liaison or office contact with facilities.</li><li>
Identify and resolve administration problems and issues.</li><li>
Analyze operating practices, processes and procedures (e.g., record keeping systems, forms control, office layout, personnel requirements).</li><li>
Develop and recommend administrative processes/procedures to assure efficiency in general office operations; interpret and communicate operating policies</li><li>
Develop and compile reports. May assist with preparation of presentations.</li><li>
Assist with planning special events/functions, including workshops, conferences, etc.</li><li>
May perform some non-routine and confidential administrative functions, as needed.</li><li>
Coordinate work assignments of students and/or temporary office support, as needed.
</li><li>Coordinate preparation, set up and logistics for department/office events/functions.</li></ul><ul><li>
Prepare the quarterly Media Clips report for the Board of Trustees meeting.</li><li>
Coordinate the production process for the Johns Hopkins Magazine, including managing mailing lists, formatting and editing content, and partnering with vendors to meet production deadlines.</li><li>
Monitor and manage the Johns Hopkins Magazine email account, responding to general inquiries and escalating issues as appropriate.</li><li>
Submit service requests to update and maintain constituent&rsquo;s records in the magazine database.</li><li>
Manage the hiring and payment process for independent contractors supporting the Johns Hopkins Magazine and Hub.</li><li>
Partner with building security to coordinate visitor access and ensure a seamless, secure arrival experience.</li><li>
Manage the department&rsquo;s main phone line, screening and routing calls appropriately.</li><li>
Sort and distribute incoming mail and deliveries.</li><li>
Maintain shared conference room calendars and schedule appointments.</li><li>
Oversee organization and upkeep of departmental common spaces, including conference rooms, breakroom, and copier areas.</li><li>
Provide backup support to the administrative team as needed.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
High school diploma or graduation equivalent.</li><li>
Four years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula. Beyond a high school diploma/graduation equivalent, to the extent</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Experience working with Asana or similar project management platforms is preferred but not required.
</li><li>Strong knowledge of office administration, record-keeping systems, scheduling, and administrative support services.</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.</li><li>
Experience with SAP for reimbursements, online payments, shopping carts, and tracking payments. Familiarity with JHU financial and administrative policies is preferred.</li><li>
Excellent verbal and written communication skills, with the ability to interact effectively with a broad cross-section of stakeholders.</li><li>
Collaborative team player with outstanding interpersonal and customer service skills.</li><li>
Exceptional organizational skills, analytical and problem-solving abilities, and keen attention to detail.</li></ul><p></p><p><br>
Classified Title: Sr. Administrative Coordinator<br>
Role/Level/Range: ATO 37.5/03/OF
<br>
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Monday-Friday/ 8:30am -5:00pm<br>
FLSA Status: Non-Exempt<br>
Location: JH at Keswick<br>
Department name: University Communications
<br>
Personnel area: University Administration</p></div><p></p>

Sr. Administrative Coordinator (University Communications)

<div><p>The Department of Health, Behavior and Society at the Johns Hopkins School of Public Health is seeking a <b><i>Sr. Clinical Research Coordinator </i></b>to oversee its field site for the Long-Life Family Study.</p><p></p><p><br>
Researchers at Johns Hopkins University conduct clinical trials and clinical studies to discover new ways to prevent and treat diseases and other health problems. The Sr. Clinical Research Coordinator oversees the day-to-day activities of a single complex study (e.g., in-patient study, translational research involving clinics and labs, participant accrual at multiple sites, study for which Hopkins is a coordinating center) or multiple clinical research studies and makes independent decisions that impact the conduct of the research. Assists in goal setting and creating implementation plans. Contributes to budget formulation, communications, and data systems.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Assist Principal Investigator or more senior research staff to ensure operational feasibility of proposed protocol/study design.</li><li>
Develop standard operating procedures and data collection forms from protocol(s).</li><li>
Develop consent form(s) for clinical trials based on protocol(s).</li><li>
Prepare materials for submission to IRB.</li><li>
Contribute to work with commercial and/or government agency sponsors and recommend which group can commit to considering patient population, available resources, and cost of providing services.</li><li>
Ensure compliance with all protocols, procedures, and applicable regulations.</li><li>
Participate in developing the study budget.</li><li>
Develop and oversee the implementation of recruitment strategy for participants for one or more assigned studies.</li><li>
Set up a data collection system and ensure the validity of study data.</li><li>
Organize and quality control study data</li><li>
Perform self-audits and/or audit other sites.</li><li>
Participate in study meetings and provide status updates and recommend changes to protocol operations based on results and goals.</li><li>
Conduct literature searches to provide background information.</li><li>
Abstract and index information based on knowledge of subject matter.</li><li>
Other duties as assigned.</li></ul><p></p><p><i><br>
In addition to the duties above</i></p><ul><li>
Trains, oversees, and monitors participant recruitment and enrollment efforts including obtaining informed consent.</li><li>
Oversees scheduling and conduct of participant visits throughout the US. Coordinates travel logistics and bookings for research assistants performing visits outside the local area.</li><li>
Tracks and monitors biospecimen deliveries and data uploads to central repositories</li><li>
Tracks and reports on study progress at lab and multisite field operations meetings</li><li>
Performs office related duties included but not limited to: answering phones, picking up and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying, collating materials, maintaining the update of study manuals, etc.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Three years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in a related field.</li></ul><p></p><p><b><br>
Technical Skills &amp; Expected Level of Proficiency</b></p><ul><li>
Budget Management - Developing</li><li>
Clinical Research Participant Recruitment - Developing</li><li>
Clinical Study Design - Developing</li><li>
Clinical Trial Management System - Developing</li><li>
Data Management and Analysis - Developing</li><li>
Data Collection and Reporting - Developing</li><li>
Good Clinical Practices - Developing</li><li>
Interpersonal Skills - Developing</li><li>
Project Management - Developing</li><li>
Regulatory Compliance - Developing</li><li>
Report Writing - Developing</li></ul><p></p><p><i><br>
The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.</i></p><p></p><p><br>
Classified Title: Sr. Clinical Research Coordinator<br>
Job Posting Title (Working Title): Sr. Clinical Research Coordinator (Health, Behavior and Society)
<br>
Role/Level/Range: ACRP/03/MB
<br>
Starting Salary Range: $41,300 - $72,300 Annually (Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Monday to Friday: 8:30am &ndash; 5:00pm<br>
FLSA Status: Exempt<br>
Location: School of Public Health<br>
Department name: HBS-Research Projects
<br>
Personnel area: School of Public Health</p></div><p></p>

Sr. Clinical Research Coordinator (Health, Behavior and Society)

Evergreen Nephrology

<div><p><b>Who We Are</b></p>
<p>
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.</p>
<p>
We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.</p>
<p><b>
Who You Are</b></p>
<p>
You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You're excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.</p>
<p><b>
Your Role</b></p>
<p>
The Evergreen Chronic Care Management (CCM) Medical Assistant (Care Coordinator) supports proactive care coordination services for patients with complex chronic conditions, including chronic kidney disease (CKD), hypertension, diabetes, cardiovascular disease, and related comorbidities. Working under Evergreen's clinical supervision, the Care Coordinator conducts patient outreach, creates, maintains, and reinforces established care plans, supports documentation compliance, and coordinates communication between patients, providers, and healthcare partners.</p>
<p>
This role is outreach-driven and operationally focused, requiring strong organization, patient communication skills, and the ability to manage a high-volume patient panel. Experience supporting nephrology or CKD patient populations is strongly preferred.</p>
<p>
The program uses SMS as the first-line channel for patient engagement, with phone outreach used when appropriate.</p>
<p>
While this position is <b>fully remote</b>, you must be able to work 8:00am &ndash; 5:00pm in the Pacific time zone.</p>
<p><b>
Role Responsibilities</b></p>
<p>
Some responsibilities may vary based on specific patient programs, but this role's primary duties include the following:</p>
<ul>
<li>Patient Enrollment &amp; Eligibility
<ul><li>Support CCM patient enrollment and onboarding activities.</li>
<li>Verify eligibility based on Evergreen and payer program guidelines.</li>
<li>Ensure patient consent documentation is completed prior to outreach.</li>
<li>Proactively maintain patient engagement regularly.</li>
<li>Identify inactive or non-engaged patients and escalate appropriately.</li>
</ul></li><li>Patient Outreach &amp; Engagement
<ul><li>Conduct text &amp; telephonic outreach to enrolled CCM patients weekly.</li>
<li>Achieve required engagement time standards aligned with Medicare CCM billing requirements.</li>
<li>Support achievement of required engagement time for billing compliance.</li>
<li>Reinforce provider-directed care plans during patient interactions.</li>
<li>Identify barriers to adherence including medication access, transportation, or social needs.</li>
</ul></li><li>Expected activities include:
<ul><li>High-volume outbound patient calling and texting.</li>
<li>Follow-up outreach attempts.</li>
</ul></li><li>Documentation &amp; Billing Compliance
<ul><li>Document patient interactions accurately within the CCM patient management platform and EHR systems.</li>
<li>Track engagement time consistent with Medicare CCM billing requirements.</li>
<li>Maintain audit-ready documentation standards.</li>
<li>Ensure HIPAA and PHI compliance.</li>
</ul></li><li>Patient Care Coordination &amp; Clinical Workflow
<ul><li>Facilitate patient access to their referring provider and clinical staff.</li>
<li>Support care transitions following hospitalizations or ED visits.</li>
<li>Coordinate referrals and follow-up appointments.</li>
<li>Escalate symptom concerns or medication issues to licensed clinical staff.</li>
</ul></li><li>Preferred experience includes:
<ul><li>Chronic kidney disease patient populations.</li>
<li>Dialysis patient coordination.</li>
<li>Medication adherence monitoring.</li>
<li>Kidney transplant or specialty referrals.</li>
</ul></li><li>Technology &amp; Communication
<ul><li>Utilize CCM platform and EHR systems daily.</li>
<li>Manage patient messaging workflows.</li>
<li>Collaborate with remote clinical and operational teams.</li>
</ul>
</li></ul><p><b>Required Qualifications</b></p>
<ul>
<li>Certified Medical Assistant</li>
<li>1&ndash;3 years healthcare experience</li>
<li>Chronic disease or nephrology experience is preferred.</li>
<li>Strong clinical assessment, communication, and documentation skills.</li>
<li>Comfortable working in two systems (EHR + CCM platform) simultaneously.</li>
<li>Ability to manage a structured, metric-driven workflow with reliability.</li>
<li>Intermediate skills with MS Office Suite of products including Outlook and Teams</li>
<li>Able to work effectively in a primarily remote environment:
<ul><li>Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended</li>
<li>Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role</li>
<li>Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li>
</ul>
</li></ul><p><b>Preferred Qualifications</b></p>
<ul>
<li>Experience in chronic disease management</li>
<li>Prior work in virtual care, remote nursing, or telehealth programs.</li>
<li>Familiarity with CCM regulatory requirements.</li>
<li>Strong patient education and motivational interviewing skills.</li>
</ul>
<p><b>Compensation</b></p>
<p>
The pay range for this role is <b>$45,000 to $52,000 </b>annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors.</p>
<p>
This role is also eligible for a bonus.</p>
<p><b>
Benefits
</b></p><p>Evergreen Nephrology's total rewards program is designed to support you in and outside of work. You can expect:</p>
<ul>
<li>Paid time off starting at 4 weeks for full-time employees</li>
<li>12 paid holidays per year</li>
<li>Medical, dental, vision and life insurance, including an HSA with employer match</li>
<li>Reimbursement for continuing medical education for eligible roles</li>
<li>A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure</li>
<li>Paid parental leave</li>
<li>A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology</li></ul><br>
<p></p>
<p>
Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws.</p><br>
<p></p>
<p>
If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at recruiting@evergreennephrology.com.</p></div>

Remote Medical Assistant - Pacific Time

<div><p>Plastic Surgery &amp; Reconstructive Surgery are seeking a<b><i> Sr. Medical Office Coordinator </i></b>to coordinate the day-to-day activities of a multi-faceted surgical practice to ensure a smoothly functioning office and good patient relations. Adapt to changes in technology and software to ensure efficient office practice. Support surgeons in efficient use of operating room and clinic time. Provide administrative support for medical matters on behalf of physicians, as well as general academic/general administrative support.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><p></p><ul><li>
Coordinate with patient and hospital, complex procedure scheduling including dates for surgery and office visits, preparation and dissemination of pre-operative and hospital admission information.
</li><li>Collect insurance information and complete surgery scheduling and registration in EPIC.
</li><li>Support the physician with insurance preauthorization and single case agreement processes by submitting necessary clinical information as instructed by the physician.</li><li>
Coordinate follow-up office visits by providing information about treatment and testing locations.
</li><li>Schedule lab test and other procedures and/or coordinate with other areas to complete scheduling process.
</li><li>When clinic is cancelled, coordinate with Access Services and Patient Service Coordinators to reschedule physician and/or testing appointments.
</li><li>Coordinate with patient and/or referring physician to obtain outside medical records. Refer patient to appropriate resources.
</li><li>Review clinic schedules and adjust as appropriate.</li><li>
Act as a liaison for patients, coordinating future consultations, diagnostics tests, or procedures.</li><li>
Professionally and efficiently manage incoming calls and requests from patients, surgeons and fellow staff members to ensure that issues are resolved both promptly and thoroughly.
</li><li>Provide quality service and support to patients in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
</li><li>May require travel to multiple work sites.
</li><li>Perform other duties as required.</li></ul><p></p><p><b><br>
Special Knowledge, Skills, and Abilities</b></p><ul><li>
Intermediate computer and proofreading skills.
</li><li>Able to work independently.</li><li>
Support fellow staff members and promote team success.</li></ul><p><br>
</p><br>
<br>
<b>Minimum Qualifications</b><br>
<ul><li>
High School Diploma or graduation equivalent</li><li>
Three years progressively responsible medical office experience.
</li><li>Medical Terminology</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Two years&rsquo; college or equivalent work experience.</li><li>
Knowledge of patient registration and scheduling in Epic and experience in the Johns Hopkins system strongly preferred.</li></ul><p></p><p><br>
Classified Title: Sr. Medical Office Coordinator<br>
Role/Level/Range: ATO 40/E/02/OE
<br>
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Mon-Fri/40 hrs<br>
FLSA Status: Non-Exempt<br>
Location: Hybrid/School of Medicine Campus<br>
Department name: SOM Plastic Surgery<br>
Personnel area: School of Medicine</p></div><p></p>

Sr. Medical Office Coordinator (Plastic & Reconstructive Surgery)

Enoch Pratt Free Library

<div><div>The Enoch Pratt Free Library has an opening for an Accounting Supervisor. If you are in search of a new career with a company that has a solid reputation, keep reading. This may be the position for you!</div><div></div><div>
The Accounting Supervisor performs specialized accounting, administers the Pratt Library's timekeeping and procurement, and is a key player with the financial records for the Enoch Pratt Library. The Accounting Supervisor prepares the Pratt Library&rsquo;s financial statement and takes a lead role in coordinating the yearly audit. This position supervises an Administrative Coordinator and an Accountant I.</div><div></div><div>
The Accounting Supervisor will work under the supervision of the Library's Controller.</div><div></div><div>
This position can be hybrid after 90 days of employment.</div><div></div><div>
Department: Finance and Procurement</div><div>
Location: 400 Cathedral Street Baltimore, MD 21201</div><div>
Salary: $76,229 to $97,243 annually</div><div>
Job Type: On-site Full-Time, <div>Benefits Included</div></div><div></div><div>
Summary of Duties:</div><div>
The summary of duties listed below is not exhaustive. Additional duties are dependent upon the needs of the hiring department or division.</div><ul><li><div>
Supervises a revolving book purchase fund, including payments, reimbursements and reconciliations.</div></li><li><div>
Primary preparer of annual 990 filing.</div></li><li><div>
Maintains liaison with City and State personnel and agencies.</div></li><li><div>
Supervises all routine and non-routine purchase requests for the Pratt Library, utilizing various purchasing mechanisms in accordance with City of Baltimore and Library procurement guidelines.</div></li><li><div>
Grant reporting, billing and oversight.</div></li><li><div>
Assists in maintenance of accounting and business office policies and procedures.</div></li><li><div>
Preparation of annual audited financial statements in conjunction with CFO, Controller, and second Accounting Supervisor. Statements require consolidation of data from multiple sources.</div></li><li><div>
Works directly with auditors to assist in coordination of the annual audit process including preparation of various reconciliations and schedules working with other Library staff.</div></li><li><div>
Monthly financial reporting to stakeholders. Self-actuating follow-up, including detailed account reconciliation and preparation of journal entries as needed.</div></li><li><div>
Supports the annual budget process.</div></li><li><div>
Supervises the Administrative Coordinator (procurement) and Accountant I.</div></li><li><div>
Serves as Library lead for bi-weekly review of time entry in Workday, including liaison with City payroll services to resolve employee pay concerns.</div></li></ul><div></div><div>
Minimum Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree from an accredited college in Business, Finance, Accounting or a related field.</div></li><li><div>
Five (5) years of experience in a complex accounting environment.</div></li><li><div>
Experience with MS Excel and MS Office applications.</div></li><li><div>
Experience in accounting for GASB and GAAP.</div></li><li><div>
Supervisory experience.</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
Accounting experience in a government agency or non-profit organization.</div></li><li><div>
Public Accounting experience preferred.</div></li><li><div>
Experience with MIP software beneficial.</div></li><li><div>
Experience with Workday or a similar ERP is beneficial.</div></li></ul><div></div><div>
Required Knowledge, Skills and Abilities:</div><ul><li><div>
Advanced knowledge of principles of accounting, GASB, and GAAP in a nonprofit/governmental setting.</div></li><li><div>
Technical knowledge, proficiency, and hands on ability in automated accounting systems administration and operation (MIP preferred).</div></li><li><div>
Maintenance of Chart of Account and Accounting Systems.</div></li><li><div>
Demonstrated communication and customer service skills.</div></li><li><div>
Knowledge of the principles and techniques of financial management.</div></li><li><div>
Knowledge of financial statement preparation including consolidation in an automated environment.</div></li><li><div>
Ability to establish and maintain effective working relationships with Library staff, administrators and city and state officials.</div></li><li><div>
Advanced proficiency in MS Office including Excel and Word.</div></li><li><div>
Experience coordinating all activities related to an external audit.</div></li><li><div>
Experience meeting deadlines in a fast-paced environment.</div></li><li><div>
Team player.</div></li></ul><div></div><div>
Position of Trust: Those under final consideration for appointment will be required to authorize the release of and successfully complete a criminal conviction check.</div><div></div><div>
Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.</div><div></div><div>
Please Attach Your Resume To Be Considered.</div><div></div><div>
THE ENOCH PRATT FREE LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Accounting Supervisor

Meyer Jabara Hotels

Night Audit
<br><b>Job Title:</b> Night Auditor Status: NON-EXEMPT
<br><b>Reports to:</b> General Manager
<br><br>
<b>Position Summary:</b><br>
The Night Auditor is responsible for the prompt and efficient balancing of the day’s transactions of the entire hotel, as well as for safeguarding both the hotel’s guests and its assets by following all established safety and security policies. He or she is responsible for the courteous and efficient check in and check out of guests and for meeting many other guests needs during their stay. The Night Auditor is also responsible for the collection of monies for services rendered during a guest stay. Responsible for the smooth operation of the front office, and for ensuring that all standard operating procedures pertinent to the Front Office are followed.
<br><br>
<b>Experience & Education:</b><br>
<ul>
<li>1 to 2 years of experience in a hotel or a related field preferred.</li>
<li>High School diploma or equivalent required.</li>
<li>College course work in related field helpful</li>
<li>Previous customer service experience strongly preferred.</li>
<li>Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio.</li>
<li>Ability to work with Microsoft Office products and various other software programs.</li>
<li>Valid driver’s license required.</li>
</ul>
<b>Requirements:</b><br>
<b>Work Environment – Ability to work:</b><br>
<ul>
<li>Under variable temperature conditions</li>
<li>Under variable noise levels</li>
<li>Indoors</li>
<li>Long hours sometimes required.</li>
</ul>
<b>Physical Requirements:</b><br>
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
<br><ul>
<li>Ability to work under variable temperatures and noise levels</li>
<li>Near Vision - The ability to see details at close range</li>
<li>Ability to bend, stretch, twist or reach with your body and arms</li>
<li>Must be able to stand and/or walk for lengthy periods of time</li>
</ul>
<b>Mental Requirements:</b><br>
<ul>
<li>Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Multi-Lingual skills helpful</li>
</ul>
<b>Essential Duties & Functions:</b><br>
<ul>
<li>Approach all encounters with guests and employees in a friendly, service oriented manner</li>
<li>Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel</li>
<li>Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working</li>
<li>Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations</li>
<li>Positively interact with hotel guests</li>
<li>Check guests in and out of the hotel</li>
<li>Confirm payment method at check in and obtain full payment at check out</li>
<li>Log all requests and confirm completion</li>
<li>Direct guests to daily functions within the hotel</li>
<li>Review PMS inventory and house count for availability and rates</li>
<li>Book reservations for day of arrival or future stays</li>
<li>Balance and prepare individual paperwork for closing shift</li>
<li>Balance bank daily (which includes counting bank before beginning a shift and after shift closes)</li>
<li>Maintain and market special guest programs</li>
<li>Handle incoming/outgoing calls</li>
<li>Take and deliver messages</li>
<li>Be familiar with guest privacy</li>
<li>Provide information about hotel</li>
<li>Know emergency procedures</li>
<li>Know VIP procedures</li>
<li>Run copies and charge guests as needed</li>
<li>Send faxes and charge as needed</li>
<li>Run daily arrival report and annotate guest reservation/inform team of special requests</li>
<li>Review changes in Policy and Procedure</li>
<li>Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt</li>
<li>Stock and clean work space for next shift</li>
<li>Distribute billing reports to hotel outlets</li>
<li>Prepare key check inventory</li>
<li>Block bus tours and notify Housekeeping</li>
<li>Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention</li>
<li>Balance number of rooms and revenue each night</li>
<li>Prepare necessary reports, and Month End Reporting</li>
<li>Balance Guest Services and Food and Beverage cashiers’ work</li>
<li>Balance credit cards and Batch them</li>
</ul>
<b>Non-Essential Duties:</b><br>
<ul>
<li>Other duties as assigned.</li>
</ul>


Night Auditor

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