am room attendant

front office coordinator Jobs in Baltimore

front office coordinator

front desk agent

Revival Baltimore

<div>
 
 HOTEL REVIVAL Is Hiring A Part-Time Night Auditor
 
 
 
 Hotel Revival is a 107-key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.
 
 
 
 Job Overview
 
 
 
 A Front Desk Agent is responsible for making our guests feel welcome and setting the tone for their experience. Front Desk Agents are responsible for checking guests in and out, taking reservations, inventory control, and concierge services. The person in this role must possess good communication skills, resolve conflict, and maintain a thorough understanding of company policies. Multitasking with high-touch clientele while communicating clearly and concisely with your team members is key.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet all guests in close proximity and make each feel important by providing a genuine welcome
 </li>
 <li>
 Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized
 </li>
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 View reservations before arrival and create guest profiles that we can utilize to enhance their experience
 </li>
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 Check guests in and out of the hotel in a confident, professional, and personalized manner
 </li>
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 Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner
 </li>
 <li>
 Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items
 </li>
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 Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts
 </li>
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 Maintain accuracy with all accounting and billing procedures
 </li>
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 Assist in the development of and implementation of special projects
 </li>
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 Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
 </li>
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 Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.
 </li>
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 Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You have a High school diploma or general education degree (GED).
 </li>
 <li>
 6+ months of related experience in a hospitality, service, or retail role preferred.
 </li>
 <li>
 You can navigate, operate, and troubleshoot computer systems and software applications.
 </li>
 <li>
 You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers.
 </li>
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 You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
 </li>
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 You have a strong work ethic and the ability to work autonomously.
 
 
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 </ul>
 
 Benefits
 
 
 
 We are proud to offer competitive wages and the following benefits for full-time employees:
 
 
 <ul>
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 Up to 3 weeks paid time off annually
 </li>
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 50% off discount at most New Waterloo restaurants
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 Health, vision + dental benefits
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 401K matching
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 Paid holidays
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 Volunteer pay
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 Tuition reimbursement
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 Referral bonuses
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 Discounts at our shops, hotels + local partnerships
 
 
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 </ul>
 
 About New Waterloo
 
 
 
 New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
 
 
 
 New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 
 
 We will be accepting applications on an ongoing basis until a candidate is selected for this role.
 
</div>

Front Desk Agent

The Home Depot

<div>
 73647BR
 
 
 
 Job Description
 
 
 
 
 Position Purpose:
 
 
 
 Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
</div>

Cashier

Pivot Physical Therapy

<div>Position Overview:
<div>
About Us:</div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: Extraordinary people improving lives.</div><div></div><div> 
Position Summary: 
 
</div>The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).<div></div><div> 
Benefits offered with this full-time position:</div><ul><li>
Medical &amp; Rx, Dental and Vision (eligibility begins day one of employment)</li><li>
HSA, Healthcare FSA, Dependent Care FSA</li><li>
Progyny Fertility Benefit</li><li>
Critical Illness, Accident, &amp; Hospital Indemnity Insurance</li><li>
Company Paid Basic Life / AD&amp;D</li><li>
Supplemental Life Insurance (Employee, Spouse, Child)</li><li>
Company Paid Short-Term &amp; Long-Term Disability</li><li>
Long-Term Disability Buy-Up Option</li><li>
Company Paid Maternity &amp; Parental Leave</li><li>
Adoption &amp; Surrogacy Expense Reimbursement</li><li>
KinderCare Discount</li><li>
Legal &amp; Credit Monitoring</li><li>
15 days PTO (accruing starts immediately upon hire)</li><li>
6 Major Holidays off plus 2 floating holidays yearly</li><li>
Additional compensation opportunities on top of base pay</li><li>
Bereavement Time Off &amp; Resources</li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div> 
Essential Duties and Responsibilities:
 
The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</div><ul><li>
Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.</li><li>
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.</li><li>
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.</li><li>
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.</li><li>
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.</li><li>
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.</li><li>
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.</li><li>
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.</li><li>
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.</li><li>
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.</li><li>
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.</li><li>
Organizes activities (e.g., patient&rsquo;s goal celebrations, holiday celebrations) in coordination with the clinical team.</li><li>
Provide Rehab Aide cross training on front office duties.</li></ul><div>
Qualifications:</div>
Education:
High School Diploma or GED 
<ul><li><ul><li>
</li></ul></li><li>
Knowledge and Technical Skills:<ul><li>
Excellent customer service skills</li><li>
Proficient with the use of MS Office, Outlook and Excel
</li><li>Knowledge of healthcare insurance benefits and coverage preferred</li><li>
Experience with requesting and managing customer payments preferred</li></ul></li><li>
Work Experience<ul><li>
1-2 years of customer service required</li><li>
1-2 years of healthcare administration preferred</li></ul></li></ul><div>
Knowledge and Technical Skills:</div><ul><li>
Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
</li><li>Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
</li><li>Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
</li><li>Working knowledge of HIPAA compliance and patient privacy standards
</li><li>Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
</li><li>Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
</li><li>Strong organizational and time management skills with attention to detail and accuracy in data entry
</li><li>Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements</li></ul><div>
Language Skills:</div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div>
Physical Demands:
</div><ul><li>Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.</li><li>
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li></ul><div>
Work Environment:
</div><ul><li>Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.</li></ul>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.</div>

Front Office Coordinator

Johns Hopkins University

<div>University Communications seeks a dynamic, detail-driven Sr. Administrative Coordinator to serve as a strategic partner to the Sr. Associate Vice President (SAVP) of Media Relations and News and the Assistant Vice President (AVP) of Internal Communications. This highly visible, front-facing role provides executive-level administrative support in a fast-paced, high-impact environment and serves as the primary front desk receptionist for the division. This position requires employee to work onsite five days per week to ensure consistent operational and in-person support. 
The Senior Administrative Coordinator plays a critical role in advancing the mission of University Communications by delivering proactive, high-level executive support to senior leadership while providing comprehensive coordination and operational support to the Media Relations and News team and the Internal Communications team. As the first point of contact for the office, this individual represents the division with professionalism, discretion, and a service-oriented mindset, creating a welcoming and responsive experience for campus partners and visitors. 
The role requires frequent interaction with senior leadership, including the President&rsquo;s Office, Office of the Provost, and Deans&rsquo; Offices, and demands sound judgment, exceptional organizational skills, and the ability to manage competing priorities with confidence, diplomacy, and poise. 
Specific Duties &amp; Responsibilities<ul><li>
Plan, support, and organize daily activities of the office or program.</li><li>
Provide complex administrative, project, and calendar support to a SAVP and AVP.</li><li>
Manage team and/or assigned leaders calendars; plan and schedule meetings and coordinate their associated logistics.</li><li>
Support the administration of the department/unit's budget, including monitoring and tracking expenses, budget reconciliation, resolving issues, and assisting with developing budget projections, collecting information for budget development.</li><li>
May represent department management in appropriate circumstances within the scope of the position&rsquo;s responsibility and purview.</li><li>
Independently develop and manage complex and key administrative projects (databases, reports, grant proposals, office workflow, records control, course materials).</li><li>
Coordinate purchasing processes; process various department bills and reconcile accounts.</li><li>
Prepare meeting materials (e.g., draft agenda, collect relevant information) and staff high level meetings. Record and draft minutes; monitor and follow-up on action items.</li><li>
Coordinate and provide various general office services, e.g., payroll, purchasing, records control, office moves/renovations, repairs and maintenance.</li><li>
May serve as the liaison or office contact with facilities.</li><li>
Identify and resolve administration problems and issues.</li><li>
Analyze operating practices, processes and procedures (e.g., record keeping systems, forms control, office layout, personnel requirements).</li><li>
Develop and recommend administrative processes/procedures to assure efficiency in general office operations; interpret and communicate operating policies</li><li>
Develop and compile reports. May assist with preparation of presentations.</li><li>
Assist with planning special events/functions, including workshops, conferences, etc.</li><li>
May perform some non-routine and confidential administrative functions, as needed.</li><li>
Coordinate work assignments of students and/or temporary office support, as needed.
</li><li>Coordinate preparation, set up and logistics for department/office events/functions.</li></ul><ul><li>
Prepare the quarterly Media Clips report for the Board of Trustees meeting.</li><li>
Coordinate the production process for the Johns Hopkins Magazine, including managing mailing lists, formatting and editing content, and partnering with vendors to meet production deadlines.</li><li>
Monitor and manage the Johns Hopkins Magazine email account, responding to general inquiries and escalating issues as appropriate.</li><li>
Submit service requests to update and maintain constituent&rsquo;s records in the magazine database.</li><li>
Manage the hiring and payment process for independent contractors supporting the Johns Hopkins Magazine and Hub.</li><li>
Partner with building security to coordinate visitor access and ensure a seamless, secure arrival experience.</li><li>
Manage the department&rsquo;s main phone line, screening and routing calls appropriately.</li><li>
Sort and distribute incoming mail and deliveries.</li><li>
Maintain shared conference room calendars and schedule appointments.</li><li>
Oversee organization and upkeep of departmental common spaces, including conference rooms, breakroom, and copier areas.</li><li>
Provide backup support to the administrative team as needed.</li></ul> 

Minimum Qualifications 
<ul><li>
High school diploma or graduation equivalent.</li><li>
Four years of related experience.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula. Beyond a high school diploma/graduation equivalent, to the extent</li></ul> 

Preferred Qualifications 
<ul><li>
Experience working with Asana or similar project management platforms is preferred but not required.
</li><li>Strong knowledge of office administration, record-keeping systems, scheduling, and administrative support services.</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.</li><li>
Experience with SAP for reimbursements, online payments, shopping carts, and tracking payments. Familiarity with JHU financial and administrative policies is preferred.</li><li>
Excellent verbal and written communication skills, with the ability to interact effectively with a broad cross-section of stakeholders.</li><li>
Collaborative team player with outstanding interpersonal and customer service skills.</li><li>
Exceptional organizational skills, analytical and problem-solving abilities, and keen attention to detail.</li></ul> 
Classified Title: Sr. Administrative Coordinator 
Role/Level/Range: ATO 37.5/03/OF
 
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday/ 8:30am -5:00pm 
FLSA Status: Non-Exempt 
Location: JH at Keswick 
Department name: University Communications
 
Personnel area: University Administration</div>

Sr. Administrative Coordinator (University Communications)

Softrams

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.Softrams, acquired in November 2024, forms the core of Tria Federal&rsquo;s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.Job Description:We are looking for a highly skilled bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.Basic Requirements:<ul><li>Ability to obtain a U.S. Federal Position of Trust clearance designation.</li><li>Must reside in and be able to perform work in the United States.</li><li>Must have lived in the United States for 3 of the last 5 years.</li><li>One or more years of proven experience in an IT service desk or customer service environment.</li></ul>Additional Bonus Qualifications:<ul><li>Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).</li><li>Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.</li><li>Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.</li><li>Thrive in a collaborative environment and maintain a positive, professional demeanor.</li><li>Excellent verbal and written communication skills.</li><li>Previous experience working on a Federal Service Desk project.</li><li>ServiceNow knowledge or experience is a big plus.</li><li>Experience with cloud-based Call Center Software, specifically CXone.</li><li>Knowledge and/or experience of Agile methodologies in a Service Desk environment.</li><li>Experience with utilizing Atlassian tools like JIRA and Confluence.</li></ul>Responsibilities:<ul><li>Provide administrative and technical support for the Center for Medicare &amp; Medicaid Services (CMS) Technical Help Desk.</li><li>Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.</li><li>Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.</li><li>Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.</li><li>Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).</li><li>Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.</li><li>Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.</li><li>Support the development, management and use of customer support scripts.</li><li>Assist with the preparation or maintenance of standard operating procedures and protocols.</li></ul>Public Trust Clearance:Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.Work Location:Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.Why Tria?What defines the Tria brand is more than just our dedication to excellence in our craft; it&rsquo;s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team&rsquo;s shared success.As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we growEEO Statement:Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.comPay: From $18.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: On the road

Bilingual IT Customer Service Representative

Liberty Personnel Services, Inc.

<div>
 Job Details:
 
 
 My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 1st shift EST and will be fully remote.
 
 
 
 Responsibilities:
 
 
 
 Technical support of Network, Desktop and Applications.
 
 
 Strong troubleshooting skills.
 
 
 Ability to follow strict escalation procedures.
 
 
 Excellent Documentation and Communication.
 
 
 Ability to work with minimal supervision.
 
 
 
 Required Skills:
 
 
 
 Help Desk Call Center
 
 
 Healthcare Environment
 
 
 Active Directory
 
 
 MS Windows 7 &amp; 8.
 
 
 MS Office 2003/2007/2010.
 
 
 Email Administration (MS Outlook).
 
 
 Edgar Unthank
 
 
 300 Conshohocken State Road | Conshohocken, PA 19428
 
 
 Direct Line: 484.238.1943
 
 
 edgar@libertyjobs.com www.libertyjobs.com
 
 
 www.linkedin.com/in/edgarunthank
 
 
 #IT
 
 
 #remote
 
 
 #midsenior
 
 
 
 
</div>

Help Desk Support Analyst Remote

Enterprise Mangement Solutions Inc

Counseling Supervisor

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