front office manager

sales supervisor

area manager, fc operations Jobs in Jeddah

area manager, fc operations

assistant director of sales Jobs in Jeddah

assistant director of sales

front desk supervisor

front office supervisor

The First Group

<div>Overview:
<div>
Silver Sands Beach Jeddah is a premier hospitality destination renowned for its contemporary design, exceptional service, and commitment to providing guests with a luxurious and comfortable experience. As part of a leading hospitality group, Silver Sands Beach Jeddah embodies the essence of modern elegance and Saudi Arabian hospitality, catering to both business and leisure travelers with world-class amenities, dining, and personalized service.<br>
https://silversandsksa.com/</div><br>
<div></div>
Job Description:
<div>
The <b>Front Office Manager</b> is responsible for leading and managing all front office operations to ensure the highest levels of guest satisfaction, efficiency, and profitability. This role oversees daily front desk activities, including guest check-in/check-out, room assignments, reservations, and coordination with other departments to deliver a seamless guest experience.</div><div><b>
Key Responsibilities:</b></div><div></div><ul><li><div><br>
Supervise and coordinate all front office staff and activities.</div></li><li><div>
Ensure exceptional guest service and handle all guest inquiries and complaints professionally.</div></li><li><div>
Monitor room occupancy, rates, and revenue to optimize hotel performance.</div></li><li><div>
Coordinate with housekeeping, engineering, and F&amp;B departments for smooth operations.</div></li><li><div>
Conduct regular training and performance evaluations for front office team members.</div></li><li><div>
Maintain accurate financial and operational records, ensuring compliance with company policies and standards.</div></li><li><div>
Uphold brand standards and contribute to a welcoming and professional environment.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li>Saudi National (mandatory requirement).</li><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management or related field.</li><li>
Minimum 3&ndash;5 years of experience in a front office leadership role within a 4 or 5-star hotel.</li><li>
Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.</li><li>
Excellent communication skills in Arabic &amp; English.</li><li>
Proficiency in hotel property management systems (e.g., Opera, Fidelio, PMS).</li><li>
Strong problem-solving and decision-making abilities.</li><li>
Exceptional customer service orientation with attention to detail.</li><li>
Ability to work under pressure and maintain a calm, professional demeanor.</li></ul></div>

Front Office Manager

The First Collection

SportPlex Saudi Arabia

<div>
 <p>
  <strong>
   Who we are :
  </strong>
 </p>
 <p>
  We are committed to transforming the sports landscape by introducing innovative concepts and providing international-grade facilities. And create a welcoming destination for families to enjoy fitness and fun, foster local talent, and build a platform for healthy competition.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the job:
  </strong>
 </p>
 <p>
  The Front Desk Supervisor plays a central role in ensuring a welcoming and seamless experience for every member. This position combines leadership, organization, and members care to guide the front desk team, maintain efficient operations, and deliver exceptional service from start to finish.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Accountabilities:
  </strong>
 </p>
 <ul>
  <li>
   Train, schedule, and supervise a team of front desk staff, ensuring adequate coverage and high-quality service. This includes conducting performance reviews and addressing any personnel issues reporting directly to MEM.
  </li>
  <li>
   Oversee all front desk operations to ensure a welcoming and efficient experience for all members and guests. This includes resolving customer complaints, managing difficult situations, and promoting a positive and professional image of the facility.
  </li>
  <li>
   Handle daily financial tasks such as cash handling, till reconciliation, and preparing daily deposits. This accountability also includes managing membership sales, processing payments, and maintaining accurate member records.
  </li>
  <li>
   Act as the primary point of contact for all facility-related inquiries. This involves having in-depth knowledge of all sports programs, classes, leagues, and events offered, and effectively communicating this information to members and potential customers.
  </li>
  <li>
   Enforce facility rules and safety procedures. The supervisor is responsible for knowing and executing emergency protocols, including first aid and evacuation procedures, and ensuring that all front desk staff are properly trained in these areas.
  </li>
  <li>
   Monitor and manage the inventory of front desk supplies, such as brochures, forms, and retail items, and place orders as needed to ensure the front desk is always well-stocked.
  </li>
  <li>
   Serve as the main liaison between the front desk team and upper management. This includes preparing and submitting daily reports on key metrics like attendance, sales, and customer feedback, as well as communicating any operational issues or staff needs to the management team.
  </li>
 </ul>
 <p>
  <strong>
   Required Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Communication
  </li>
  <li>
   Costumer focus
  </li>
  <li>
   Negotiation
  </li>
  <li>
   Presentable
  </li>
  <li>
   Leadership
  </li>
  <li>
   Team player
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;7 years of proven Hospitality / Front desk
  </li>
  <li>
   Experience with at least 2&ndash;3 years in as Supervisory/lead role.
  </li>
  <li>
   Previous experience in the sports, fitness, hospitality, or leisure industry preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Front Desk Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Responsibilities</div><div></div><ul><li><br>
Responsible for the smooth operation of the Front Office, the Concierge, and the health club.
</li><li>Determines own schedule, sets objectives for the staff, and leads the team in an exemplary manner
</li><li>Ensures that all the staff follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.
</li><li>Develops and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office
</li><li>Acts promptly and professionally on guest needs.
</li><li>Enforces operational procedures related to Front Office operation.
</li><li>Ensures the privacy of our guests.
</li><li>Maintains an excellent reputation in the eyes of the guests and the staff.
</li><li>Maintains the Maximum Operating Standards and the Rosewood Standards.<br>
</li></ul></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</div></div></div></div></div></div>

Raffles

<div><b>Company Description</b><p><br>
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.</p><b><br>
Job Description</b><br>
<ul><li>
Will be knowledgeable of the whole Hotel facilities and services provided.</li><li>
Adhere to his/her limit of authority as outlined by management, and will fully</li><li>
Understand the Hotel policies, procedures and regulations per Fairmont standards.</li><li>
Deal with any guest request in a polite and efficient manner, delegating work where necessary to other staff (bellmen, In Room Dining, Royal Service, Engineering, Security, etc.), and then following up to ensure that the guest has been satisfied.</li><li>
Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of colleague empowerment.</li><li>
To ensure guests queries are dealt with in a helpful and professional manner and</li><li>
 Inform the FOM or AFOM in case of issues that cannot be easily resolved.</li><li>
Responsible for ensuring consistency in exceeding guest service expectations (FHR Programs as a measurement tool).</li><li>
Adheres to and promotes the Company&rsquo;s Health &amp; safety policies to ensure a safe work environment, will be knowledgeable about all safety &amp; emergency procedures and emergency action plan.</li><li>
 Responsible for the entire hotel during the night shift in terms of monitoring the operation, ensuring the safety &amp; security of the hotel, colleagues and guests.</li><li>
Log all guest comments in the Duty Managers logbook and prepare a summary of all comments from the previous 24 hours which can be used at the morning meeting.</li><li>
Participate in the monthly communication meetings</li><li>
Providing daily feedback about the operation to the GM and the Hotel Manager as</li><li>
They require through multiple ways like incidents report, Night Manager Report, Complaint&rsquo;s report with supporting documentation and final accurate conclusions.</li><li>
Complete preparation work and administration work which the Assistant Front Office Manager has passed on.</li><li>
Supervise the work of the front office supervisors. Review the achieved tasks of their daily check list.</li><li>
Ensures that all Front Office Standards of Service &amp; Operational Procedures are adhered.</li><li>
Reviewing VIP reports for 7 days ahead and coordinating all necessary arrangements with concerned departments.</li><li>
Ensuring that the daily VIPs are welcomed and escorted to their rooms with the assistance of the guest relations team.</li><li>
Monitor and deal with all pre-Registered bookings and all No-Show guests.</li><li>
Handling the inventory during sold out days.</li><li>
Complete all the necessary preparations for the beginning of the early shift on reception.</li><li>
Move around the hotel to interact with as many guests and staff as possible</li><li>
Provides Guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office colleagues and working instantly on creating a job Satisfaction to everyone.</li><li>
Monitoring colleagues&rsquo; performance and dealing with employees&rsquo; grievances and problems. Coaching them and taking the corrective actions when necessary.</li><li>
Direct staff in maintaining clean, tidy and an organized work area at the front and back areas of the Front Office.</li><li>
Oversee all contracted staff working overnight in the hotel, recording any issues that may arise for handover to relevant department head in the morning.</li><li>
Oversee the employee dining room and ensure all staff receive appropriate meal break during their shift.</li><li>
Monitor and inspect Overnight cleaning team, ensuring highest level of cleanliness and work efficiencies at all times.</li><li>
Run the audit reports on the PMS that will be required by Income Audit the next day, Responsible for the nightly end of day reporting is complete; ensuring accuracy in balancing accounts.</li><li>
Perform all necessary reconciliations and audit functions for the reception in order to complete the day&rsquo;s business.</li><li>
Ensure that all financial reporting is maintained and accurate inclusive of reviewing financial reports to ensure accuracy (Rooms Audit)</li><li>
Ensure that all of the Food &amp; Beverage outlets have handed over the relevant paper work to allow the days business to be completed.</li><li>
Complete all necessary computer system back-ups.</li><li>
Other duties as assigned</li></ul><br>
<b>
Qualifications</b><p><b><br>
Personal Attributes</b></p><ul><li>
Strong written and verbal communication skill in English and Arabic</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul><p></p><p><b><br>
Your skills and experience include:</b></p><br>
<p></p><ul><li>
Minimum 4 years&rsquo; experience in Front Office Operations in a luxury property preferred</li><li>
Strong interpersonal and problem-solving abilities necessary</li><li>
Must be a highly organized person with strong planning skills</li><li>
Goal and results oriented</li><li>
Analytical skills, strength as a developer and a leader of others are essential</li><li>
International experience an asset</li><li>
Energetic, enthusiastic, self-motivated and a charismatic team player</li><li>
Excellent command of spoken &amp; written English-Arabic</li><li>
Knowledge in Opera system</li><li>
Ability to work on shift basis</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
Why work for Accor?</b><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div>

Duty Manager

Perfume Unlimited LLC

<p><b>Job Summary:</b></p><p>The Receptionist cum PRO will serve as the first point of contact for visitors and clients while providing administrative and public relations support to ensure smooth operations within the company. This role combines front-desk reception duties with responsibility for handling government relations, employee documentation, and company representation in accordance with Saudi labor laws and regulatory requirements.</p><p><b>Key Responsibilities:Reception &amp; Administrative Duties</b></p><ul><li>Greet and welcome visitors, clients, and partners in a professional and friendly manner.</li><li>Answer and direct phone calls, emails, and messages promptly and courteously.</li><li>Manage front office operations including mail and office supplies.</li><li>Assist in coordinating internal communications and office events.</li><li>Support HR and management in preparing reports, correspondence, and administrative documentation.</li></ul><p><b>Public Relations (PRO) Duties</b></p><ul><li>Handle all government-related documentation, renewals, and submissions (Iqama, visa, medical, GOSI, MOL, Mudad, Chamber of Commerce, Municipality, etc.).</li><li>Coordinate with relevant authorities (Jawazat, Labor Office, MOFA, Baladiya, etc.) for employee and company legal requirements.</li><li>Manage visa processing, sponsorship transfers, and renewals for employees .</li><li>Ensure compliance with Saudi labor laws, company regulations, and governmental procedures.</li><li>Liaise with external agencies and government offices to support company licensing, permits, and other legal matters.</li><li>Maintain confidential employee records and government correspondence files.</li></ul><p><b>Experience &amp; Skills</b></p><ul><li>Relevant experience as a Receptionist cum PRO, preferred.</li><li>Strong knowledge of Saudi labor laws and government procedures.</li><li>Proficiency in Arabic and English (spoken and written) is mandatory.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Professional appearance and customer service-oriented attitude.</li><li>Ability to multitask, prioritize, and handle confidential matters with discretion.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;8,000.00 per month</p>

Receptionist cum PRO

Americana Restaurants

<div>
 <p>
  <strong>
   Note: The job will be based in either Jeddah or Medina.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  The Maintenance Supervisor is responsible for managing an inhouse team of technicians and external vendors to make sure the Americana Restaurants, Commissaries and Head/Regional offices are well maintained to the global standards in terms of MEP, General Maintenance, Branding, Compliance, Health &amp; Safety etc. The Supervisor will be the direct point of contact for Regional Operation team and will make sure excellent customer services and SLA are achieved. The Supervisor will be responsible for taking the NSO from the Construction team as per the HO standards and maintained these restaurants to the same standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Reactive Complaint / PPM: Must be able to manage response time for technician and external vendors as per Americana Maintenance SLA/KPI. PPM WO to be completed and monitored as per the SLA and compliance
  </li>
  <li>
   Customer and Stakeholder Management: As a Maintenance supervisor must have excellent customer relationship and stakeholder management. Direct POC for Operation team as per the AOR and must be available and respond during Restaurants Operation time. Stakeholders like Supply chain, Finance, Mall
  </li>
  <li>
   Capex and OPEX Management: Execute the yearly Capex plan for the year end to end(Technical Reports, RFP, and Execution and Reporting) for his AOR. Manage the monthly and yearly OPEX Budget and not overspend. Minimize the jobs from External Vendors by rectifying them through the in-house team and ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.
  </li>
  <li>
   Energy and Sustainability Management: Help Americana Maintenance team with achieving the targets initiatives for the year with IoT projects, Digital thermostats, water and gas consumption, solar panel installation etc.
  </li>
  <li>
   Team Management: Must be able to manage a team of tech. and external vendors. Arranging training for the team through both inhouse and outside trainers. Shift planning and priority planning etc.
  </li>
  <li>
   Personal Growth: Improve skills &amp; efficiency by attending courses. Making sure to use latest digital tech. in daily work and work smart to manage the volume of WO both PPM and RM
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
  :
 </p>
 <ul>
  <li>
   BSc in Electrical/Mechanical Engineering is a must
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
  :
 </p>
 <ul>
  <li>
   5-7 years in an overall Restaurants Maintenance background
  </li>
  <li>
   Strong hands-on and supervisory experience on Kitchen Equipment and MEP, plus have a very good knowledge of KSA market in terms of authority regulations, malls/landlord requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Abilities:
  </strong>
 </p>
 <ul>
  <li>
   IT Skills: Good knowledge of using Field Management System, MS office skills, CAFM Software&rsquo;s, Iot based apps
  </li>
  <li>
   Language Skills: Must be able to Communicate in English, Arabic speaking would be a big plus, having excellent written and oral capabilities.
  </li>
  <li>
   Valid KSA driving license
  </li>
 </ul>
 <p>
 </p>
</div>


Maintenance Supervisor (Jeddah or Medina)

Explore 175+ Front office supervisor in Jeddah this November. Find roles across top companies and apply now to boost your career.

175 front office supervisor jobs IN Jeddah

Front Office Manager

Front Office Manager

Front Desk Supervisor

Front Office Manager

Duty Manager

Receptionist cum PRO

Maintenance Supervisor (Jeddah or Medina)