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assistant front office manager

front office support analyst

DICETEK LLC

<div><p><b>JOB KNOWLEDGE &amp; EXPERIENCE
</b></p><ul><li>Minimum 5 years of experience as eFX Front office Support Role
</li><li>Extensive experience in supporting the top tier Treasury Systems</li><li>Experience with banking industry systems is desirable, but not mandatory.</li><li>Experience in supporting 24x7 systems is desirable and experience in Products i.e Maxxtrader , Refinitv
</li><li>Basic skills in Unix command line and SQL Database usage and basic shell scripting</li><li>Good team player with the ability to work very effectively in a collaborative and team-oriented manner with other team members. Must have initiative and a positive work attitude and must be a quick learner with a zeal for self-learning. Must be confident, eager and willing to take on new challenges. Must be cooperative with good interpersonal, negotiation and conflict resolution skills.</li><li>Good written and oral communication skills</li><li>Must be detail oriented and able to multi task.</li><li>Strong analytical and problem-solving skills accompanied with excellent communication.</li></ul><p>
</p><p><b>QUALIFICATIONS AND SKILLS</b></p><p>
&middot; The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.</p><ul><li>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.</li><li>Strong record of stakeholder management and leadership skills</li><li>Strong understanding of the financial markets, trading and banking solutions
</li><li>Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management,
</li><li>Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.</li><li>Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.</li><li>Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.</li><li>Candidate must display strong verbal and written communication skills.</li></ul></div><p></p>

e-FX Front Office Support Analyst

Global Software Solutions Group

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Join the Global Markets IT - Front Office eFX squad team, responsible for providing comprehensive IT services to the Global Markets team. This squad manages support, change requests, and projects for Global Markets. The e-FX FO Support Analyst will be key to defining and owning strategic initiatives for e-FX support, including pricing, risk management, and distribution connectivity.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   End-to-End Initiative Ownership: Take ownership and accountability end-to-end for various initiatives, including analysis, developing requirements, reviewing technical and functional designs, building, testing, and ensuring proper closure
  </li>
  <li>
   Support &amp; Operations:
  </li>
  <ul>
   <li>
    Be part of the team managing the operational and technical delivery of business requirements
   </li>
   <li>
    Manage the day-to-day operations of initiatives and their global marketing, working closely with e-FX client services, GM sales, and product services
   </li>
   <li>
    Assist in supporting the Market Data Platform and deal Straight-Through Processing (STP) solutions
   </li>
   <li>
    Manage the new product approval process for all product/platform developments
   </li>
   <li>
    Participate in and coordinate User Acceptance Testing (UAT) for new product rollouts
   </li>
  </ul>
  <li>
   Product &amp; Strategy:
  </li>
  <ul>
   <li>
    Assist with developing and creating specifications for new client-facing products aimed at aiding clients and trading, considering the changing regulatory environment
   </li>
   <li>
    Assist and influence e-FX management heads in the book of work and strategic plan for Global Markets and product offerings
   </li>
   <li>
    Ensure product offerings are at least as capable as competitor offerings by understanding the competitive landscape
   </li>
   <li>
    Ensure existing product offerings are aligned with changing market standards and technology enhancements
   </li>
   <li>
    Assist in developing and specifying new trader and sales platforms to effectively assist with the risk management of client flows
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Experience &amp; Knowledge
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 5 years of experience as an eFX Front Office Support Role
  </li>
  <li>
   Extensive experience supporting top-tier Treasury Systems
  </li>
  <li>
   Relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years
  </li>
  <li>
   Experience in supporting 24x7 systems is desirable
  </li>
  <li>
   Experience with products like Maxxtrader and Refinitiv is desirable
  </li>
  <li>
   Good understanding of the financial markets, trading, and banking solutions
  </li>
  <li>
   Strong knowledge of the Global Markets products and practices (front-to-end: pricing, limit checks, booking, risk management)
  </li>
  <li>
   Must be technically astute with relevant exposure and experience with bank systems and processes
  </li>
  <li>
   Strong proven track record of liaising with stakeholders for business requirements, specification documents, and testing processes
  </li>
  <li>
   Hands-on experience with testing automation - UI Path
  </li>
  <li>
   Basic skills in Unix command line and SQL Database usage, including basic shell scripting
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Education
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   A postgraduate degree or qualification in Information Systems / Engineering / Business Administration is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Skills &amp; Attributes
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Strong record of stakeholder management and leadership skills
  </li>
  <li>
   Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines
  </li>
  <li>
   Good team player who can work very effectively in a collaborative and team-oriented manner
  </li>
  <li>
   Must have initiative and a positive work attitude
  </li>
  <li>
   A quick learner with a zeal for self-learning
  </li>
  <li>
   Confident, eager, and willing to take on new challenges
  </li>
  <li>
   Cooperative with good interpersonal, negotiation, and conflict resolution skills
  </li>
  <li>
   Strong verbal and written communication skills
  </li>
  <li>
   Must be detail oriented and able to multi-task
  </li>
 </ul>
</div>


Senior e-FX Support Analyst

GSSTech Group

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><p>
Join the Global Markets IT - Front Office eFX squad team, responsible for providing comprehensive IT services to the Global Markets team. This squad manages support, change requests, and projects for Global Markets. The e-FX FO Support Analyst will be key to defining and owning strategic initiatives for e-FX support, including pricing, risk management, and distribution connectivity.</p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul>
<li><b>End-to-End Initiative Ownership:</b> Take ownership and accountability end-to-end for various initiatives, including analysis, developing requirements, reviewing technical and functional designs, building, testing, and ensuring proper closure.</li>
<li><b>Support &amp; Operations:</b></li>
<li><ul><li>Be part of the team managing the operational and technical delivery of business requirements.</li>
<li>Manage the day-to-day operations of initiatives and their global marketing, working closely with e-FX client services, GM sales, and product services.</li>
<li>Assist in supporting the Market Data Platform and deal Straight-Through Processing (STP) solutions.</li>
<li>Manage the new product approval process for all product/platform developments.</li>
<li>Participate in and coordinate User Acceptance Testing (UAT) for new product rollouts.</li>
</ul></li><li><b>Product &amp; Strategy:</b></li>
<li><ul><li>Assist with developing and creating specifications for new client-facing products aimed at aiding clients and trading, considering the changing regulatory environment.</li>
<li>Assist and influence e-FX management heads in the book of work and strategic plan for Global Markets and product offerings.</li>
<li>Ensure product offerings are at least as capable as competitor offerings by understanding the competitive landscape.</li>
<li>Ensure existing product offerings are aligned with changing market standards and technology enhancements.</li>
Assist in developing and specifying new trader and sales platforms to effectively assist with the risk management of client flows.<br>
<li>
</li>
</ul></li></ul><p></p><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
Experience &amp; Knowledge</b></h3><ul>
<li>Minimum <b>5 years</b> of experience as an <b>eFX Front Office Support Role</b>.</li>
<li>Extensive experience supporting <b>top-tier Treasury Systems</b>.</li>
<li>Relevant work experience in a Bank or I.T. Company for a minimum of <b>5-7 years</b>.</li>
<li>Experience in supporting <b>24x7 systems</b> is desirable.</li>
<li>Experience with products like <b>Maxxtrader</b> and <b>Refinitiv</b> is desirable.</li>
<li>Good understanding of the <b>financial markets, trading, and banking solutions</b>.</li>
<li>Strong knowledge of the <b>Global Markets products and practices</b> (front-to-end: pricing, limit checks, booking, risk management).</li>
<li>Must be <b>technically astute</b> with relevant exposure and experience with bank systems and processes.</li>
<li>Strong proven track record of liaising with stakeholders for business requirements, specification documents, and testing processes.</li>
<li>Hands-on experience with <b>testing automation - UI Path</b>.</li>
<li>Basic skills in <b>Unix command line</b> and <b>SQL Database usage</b>, including basic <b>shell scripting</b>.</li>
</ul><h3 class="jobSectionHeader"><b>Education</b></h3><ul><li>
A <b>postgraduate degree or qualification</b> in Information Systems / Engineering / Business Administration is preferred.</li></ul><h3 class="jobSectionHeader"><b>
Skills &amp; Attributes</b></h3><ul>
<li>Strong <b>analytical and problem-solving skills</b>.</li>
<li>Strong record of <b>stakeholder management and leadership skills</b>.</li>
<li>Strong <b>numerical skills</b> coupled with the ability to deliver well under pressure and tight deadlines.</li>
<li>Good team player who can work very effectively in a <b>collaborative and team-oriented manner</b>.</li>
<li>Must have <b>initiative</b> and a <b>positive work attitude</b>.</li>
<li>A <b>quick learner</b> with a zeal for self-learning.</li>
<li>Confident, eager, and willing to take on new challenges.</li>
<li>Cooperative with good <b>interpersonal, negotiation, and conflict resolution skills</b>.</li>
<li>Strong <b>verbal and written communication skills</b>.</li>
<li>Must be <b>detail oriented</b> and able to <b>multi-task</b>.</li></ul></div>

Luxoft

<div>
 <p>
  <strong>
   Project Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
  </li>
  <li>
   Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
  </li>
  <li>
   Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
  </li>
  <li>
   Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue &amp; avoid any regressions.
  </li>
  <li>
   Reporting on progress on issues / showstoppers to manager and other stakeholders
  </li>
  <li>
   Assist in developing business and operational processes and to participate in developing system training artefacts when required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Mandatory Skills Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum 7-10 years of experience as Murex Front office support
  </li>
  <li>
   Extensive experience in setting up and validating Interest rate curves including for ARRs.
  </li>
  <li>
   Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market).
  </li>
  <li>
   Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
  </li>
  <li>
   Strong exposure to FO Modules of Murex - E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Matrices etc.
  </li>
  <li>
   Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
  </li>
  <li>
   Excellent knowledge of Capital Markets products and processes, front to back.
  </li>
  <li>
   Experience on implementation of both linear and non-linear products in Murex
  </li>
  <li>
   Strong analytical and problem-solving skills accompanied with excellent communication
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice-to-Have Skills Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.
  </li>
  <li>
   The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.
  </li>
  <li>
   Strong record of stakeholder management and leadership skills
  </li>
  <li>
   Strong understanding of the financial markets, trading, and banking solutions
  </li>
  <li>
   Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
  </li>
  <li>
   Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
  </li>
  <li>
   Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
  </li>
  <li>
   Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
  </li>
  <li>
   Candidate must display strong verbal and written communication skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Murex FO Support

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
</p></div><div><p>Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
</p></div><div><p>Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
</p></div><div><p>Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue &amp; avoid any regressions.
</p></div><div><p>Reporting on progress on issues / showstoppers to manager and other stakeholders
</p></div><div><p>Assist in developing business and operational processes and to participate in developing system training artefacts when required
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>Minimum 7-10 years of experience as Murex Front office support
</p></div><div><p>Extensive experience in setting up and validating Interest rate curves including for ARRs.
</p></div><div><p>Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market). One of the two must be Exotics
</p></div><div><p>Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
</p></div><div><p>Strong exposure to FO Modules of Murex
</p></div><div><p>E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Matrices etc.
</p></div><div><p>Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
</p></div><div><p>Excellent knowledge of Capital Markets products and processes, front to back.
</p></div><div><p>Experience on implementation of both linear and non-linear products in Murex
</p></div><div><p>Strong analytical and problem-solving skills accompanied with excellent communication
</p></div></div><p>Nice to have
</p><div><div><p>The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.
</p></div><div><p>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.
</p></div><div><p>Strong record of stakeholder management and leadership skills
</p></div><div><p>Strong understanding of the financial markets, trading, and banking solutions
</p></div><div><p>Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
</p></div><div><p>Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
</p></div><div><p>Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
</p></div><div><p>Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
</p></div><div><p>Candidate must display strong verbal and written communication skills.
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C2 Proficient
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Abu Dhabi, United Arab Emirates
</p></div><p>Req. VR-119654
</p></div><div></div><div><div><p>Murex FO
</p></div><div><p>BCM Industry</p>
</div><div><p>15/12/2025
</p></div><div><p>Req. VR-119654</p></div></div></div><p></p>

Murex FO Support Consultant

AMA Audit & Tax Advisory

<p><b>About the Role</b></p><p>AMA Audit | Tax | Advisory is looking for a <b>Front Office cum Telecaller Executive</b> to join our team in Abu Dhabi. The ideal candidate will act as the <b>first point of contact</b> for clients and visitors, ensuring a professional front-office experience while efficiently managing tele calling and administrative tasks.</p><p><b>Key Responsibilities</b></p><ul><li><b>Manage front desk operations</b>, including greeting visitors, managing appointments, and handling incoming and outgoing correspondence.</li><li><b>Handle inbound and outbound calls</b> professionally and maintain effective communication with clients.</li><li><b>Assist and guide customers</b> by addressing inquiries, resolving basic issues, and ensuring excellent client service.</li><li><b>Maintain visitor and client records</b> accurately and ensure timely follow-ups.</li><li><b>Coordinate internal communication</b> between departments and support meeting arrangements.</li><li>Achieve <b>tele</b> <b>calling and client engagement targets</b>, contributing to lead generation and customer satisfaction.</li><li>Uphold a <b>professional and welcoming front-office environment</b> that reflects the company&rsquo;s values.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in <b>telecalling, front office, reception, or customer service</b> roles (preferred).</li><li>Strong <b>communication and interpersonal skills</b> with a client-focused approach.</li><li>Proficient in <b>MS Office and basic computer operations</b>.</li><li>Excellent <b>customer handling, persuasion, and negotiation</b> abilities.</li><li><b>Target-driven</b>, adaptable, and able to multitask efficiently.</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a well-established and growing professional services firm in Abu Dhabi.</li><li>Work in a <b>collaborative and supportive environment</b> with opportunities to learn and grow.</li><li>Gain experience in a <b>reputed Audit, Tax, and Advisory firm</b> with 25+ years of industry expertise.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current UAE visa status?</li></ul>

Front office cum Tele Caller Executive

Trust Well Properties Mgmt LLC

<p>The <b>Front Desk Administrator</b> plays a key role in delivering outstanding customer service by welcoming visitors, managing incoming calls, and supporting daily administrative operations. This position requires strong communication and organizational abilities, excellent attention to detail, and the capability to multitask efficiently in a fast-paced environment.<br/><b>OWN VISA CANDIDATES ONLY</b><br/><b>FEMALE PREFERRED </b><br/><b>IMMEDIATE JOINER </b></p><p><b>Key Responsibilities</b></p><ul><li>Warmly greet and assist visitors, ensuring a professional and welcoming environment.</li><li>Answer and route phone calls, emails, and general inquiries promptly and courteously.</li><li>Maintain a clean, organized, and presentable reception area at all times.</li><li>Schedule and coordinate appointments, meetings, and calendar activities.</li><li>Handle incoming and outgoing mail, packages, and deliveries efficiently.</li><li>Monitor office supplies and coordinate restocking when necessary.</li><li>Provide administrative and data-entry support across various departments.</li><li>Follow company policies and security procedures to ensure safe and efficient front desk operations.</li></ul><p><b>Qualifications</b></p><ul><li><b>Bachelor&rsquo;s degree</b> in Business Administration or a related discipline; additional training in office administration is an advantage.</li><li>Previous experience as a receptionist, front desk agent, or in a similar administrative role.</li><li>Proficiency in Microsoft Office and familiarity with standard office equipment.</li><li>Strong written and verbal communication skills in English; knowledge of Hindi or Arabic is a bonus.</li><li>Excellent organizational skills with the ability to multitask.</li><li>Professional and presentable appearance.</li><li>Must currently reside in the UAE and be on <b>own visa or spouse visa</b>.</li></ul><p><b>Key Competencies</b></p><ul><li>Customer service excellence</li><li>Strong attention to detail</li><li>Effective time management</li><li>Reliability and dependability</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 per month</p><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Work Location: In person</p>

Front Desk Receptionist

Explore 1438+ Front office support analyst in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.

1438 front office support analyst jobs IN Abu Dhabi

e-FX Front Office Support Analyst

Senior e-FX Support Analyst

Senior e-FX Support Analyst

Murex FO Support

Murex FO Support Consultant

Front office cum Tele Caller Executive

Front Desk Receptionist