sales manager

marketing manager

sales coordinator

account manager

operations manager

fulfillment manager

Generative ai trading

Warehouse &amp; Fulfillment Manager &mdash; E&#8209;commerce (Dubai) | Full&#8209;time or Part&#8209;timeAbout the brand Digital&#8209;first skincare brand selling online across the GCC.The role (80/20) Run inbound &rarr; storage &rarr; pick/pack &rarr; ship with accuracy, speed, and safety&mdash;at the lowest viable cost.Key outcomes (first 90&ndash;180 days)<ul><li>Pick/pack accuracy &ge; 99.5%, OTIF &ge; 98%, same&#8209;day ship for orders before cut&#8209;off.</li><li>Inventory accuracy &ge; 99.0% (weekly cycle counts), shrinkage &le; 0.3%.</li><li>Receiving SLA: GRN posted within 24 hours; ASN compliance with suppliers.</li><li>Cost/order &darr; 10&ndash;15% via packaging, slotting, and process improvements.</li><li>Implement WMS/OMS (Shopify&#8209;integrated), barcode scanning, FEFO (lot/expiry).</li><li>Zero lost&#8209;time safety incidents; housekeeping and 5S in place.</li></ul>What you&rsquo;ll do<ul><li>Lead the warehouse team (hiring, training, shift planning, productivity/UPH tracking).</li><li>Own layout, slotting, pick paths; manage kitting/bundling for promos and regimens.</li><li>Oversee returns (QC, refurb/repack) and coordinate with CS for fast resolutions.</li><li>Liaise with 3PL/last&#8209;mile partners; monitor SLAs, exceptions, and claims.</li><li>Publish weekly ops dashboards (orders, SLAs, costs, damages, returns).</li></ul>Must&#8209;haves<ul><li>3&ndash;6+ years in e&#8209;commerce warehouse/fulfillment; hands&#8209;on with WMS + scanners.</li><li>Comfortable with Shopify/OMS/WMS, label printing, and carrier portals.</li><li>Cosmetics experience a plus: FEFO, lot/expiry, leak/damage prevention.</li></ul>Compensation &amp; benefits<ul><li>Full&#8209;time base: AED 12,000&ndash;15,000 (Senior) or AED 9,000&ndash;12,000 (Mid) + performance bonus.</li><li>Part&#8209;time (on&#8209;site): AED 4,000&ndash;7,000 retainer/month.</li><li>Visa, health insurance, annual leave per UAE law.</li></ul>How to apply (Indeed) &mdash; include<ul><li>CV + two before/after examples you led (accuracy/speed/cost) + systems you implemented.</li></ul>Job Types: Full-time, Part-timePay: AED8,000.00 - AED12,000.00 per month

Warehouse Manager

OurShopee.com

Operations Manager &ndash; Supply Chain &amp; Fulfillment (UAE)Location: UAE Only UAE-based candidates with proven local experience will be considered.We are seeking a results-driven Operations Manager to lead our supply chain and fulfillment operations in the UAE. This role requires a strong leader who can balance strategic decision-making with hands-on execution, ensuring operational excellence and measurable impact on profitability.Key Responsibilities:<ul><li>Lead and optimize warehousing, last-mile logistics, and inventory control with a focus on cost efficiency and service quality.</li><li>Drive process improvements in order fulfillment, reverse logistics, and returns management to enhance customer satisfaction and reduce losses.</li><li>Oversee and manage 3PL partnerships, transport operations, and vendor coordination, ensuring SLA adherence and cost-effectiveness.</li><li>Monitor and report on operational analytics and profit-driven KPIs, providing actionable insights to improve margins and reduce inefficiencies.</li><li>Ensure compliance with UAE logistics regulations, customs requirements, and industry standards.</li><li>Build and mentor a high-performing operations team, fostering accountability and continuous improvement.</li></ul>Requirements:<ul><li>Currently based in the UAE with in-depth knowledge of the local logistics landscape.</li><li>Proven track record in operations leadership, supply chain, or logistics management within the UAE.</li><li>Strong analytical and reporting skills, with the ability to translate data into strategic business decisions.</li><li>Experience in driving cost savings, efficiency improvements, and profitability-focused KPIs.</li><li>Excellent stakeholder management and vendor negotiation skills. Apply: sanjana.tapadar@ourshopee.com</li></ul>Job Type: Full-time

Operations Manager – Supply Chain (UAE)

Najeeb Kadiri Trading Co L.L.C

Role OverviewThe E-commerce Marketplace Specialist will be responsible for managing and optimizing the company&rsquo;s presence across leading online marketplaces including Amazon Vendor Central, Amazon Seller Central, and Noon Direct Fulfillment. This role requires a strong understanding of marketplace operations, listing management, pricing strategies, promotions, and performance optimization to drive online sales growth and ensure excellent customer experience.Key Responsibilities Marketplace Account Management<ul><li>Handle day-to-day operations of Amazon Vendor Central, Seller Central, and Noon Direct Fulfillment.</li><li>Ensure accurate and optimized product listings with correct descriptions, images, pricing, and keywords.</li><li>Monitor and maintain healthy account performance metrics, SLAs, and compliance with marketplace policies.</li></ul>Product Listing &amp; Content Optimization<ul><li>Create, update, and enhance product listings with SEO-friendly content.</li><li>Optimize product titles, bullet points, A+ content, and images to improve visibility and conversion.</li></ul>Inventory &amp; Order Management<ul><li>Monitor stock levels and coordinate with supply chain/logistics to prevent out-of-stock situations.</li><li>Oversee order processing, fulfillment, and shipment tracking across platforms.</li><li>Manage returns and claims, ensuring smooth resolution of issues.</li></ul>Pricing &amp; Promotions<ul><li>Implement competitive pricing strategies to maximize sales and profitability.</li><li>Plan and execute promotions, deals, and seasonal campaigns in coordination with the marketing team.</li></ul>Data Analysis &amp; Reporting<ul><li>Track sales, traffic, and performance metrics across platforms.</li><li>Prepare regular reports and provide insights for management on revenue trends, product performance, and marketplace growth opportunities.</li></ul>Customer Experience &amp; Issue Resolution<ul><li>Address customer inquiries, reviews, and feedback in a timely and professional manner.</li><li>Maintain high seller ratings and compliance with marketplace service standards.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with sales, marketing, supply chain, and finance teams to align marketplace strategies with overall business goals.</li><li>Coordinate with marketplace account managers for new opportunities, promotions, and compliance updates.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, E-commerce, or a related field.</li><li>Experience: 2&ndash;4 years proven experience managing Amazon Seller Central, Vendor Central, and Noon (or similar marketplaces).</li><li>Hands-on knowledge of listing creation, catalog management, inventory handling, and fulfillment workflows.</li><li>Experience in digital marketing, SEO, and e-commerce analytics is an added advantage.</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of Amazon and Noon marketplace operations and policies.</li><li>Proficiency in MS Excel, Google Sheets, and reporting dashboards.</li><li>Familiarity with digital marketing tools, SEO practices, and keyword optimization.</li><li>Analytical mindset with the ability to interpret data and derive actionable insights.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li></ul>Key Performance Indicators (KPIs)<ul><li>Growth in sales and revenue across marketplaces.</li><li>Improved product ranking and visibility.</li><li>On-time order fulfillment rate.</li><li>Account health metrics (low order defect rate, high customer satisfaction).</li><li>Successful execution of campaigns and promotions.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Amazon, Noon (or similar marketplaces): 2 years (Required)</li></ul>Language:<ul><li>Malayalam, English, Hindi, Tamil (Required)</li></ul>

E-commerce Marketplace Specialist

instashop

<div>
 
 
 About instashop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt. Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.
 
 
 
 
 
 
 About the role
 
 
 
 As a Personal Shopper Manager you will be responsible for leading the instashop personal shopping experience for our users regionally. This role will require an enthusiastic team player with strong management experience and a true expertise in problem solving along with the confidence to lead a team.
 
 
 
 
 
 
 Day-to-Day Responsibilities
 
 
 <ul>
 <li>
 Managing operations, identifying improvement areas, and implementing measures to maximize customer satisfaction levels
 </li>
 <li>
 Leading and motivating the Personal Shopper team and pickers regionally
 </li>
 <li>
 Developing operational strategies and translating these into actionable tasks for the personal shopper team to enhance the user experience
 </li>
 <li>
 Monitoring and ensuring the SLAs and KPIs of the clients and the personal shopper team are fully met
 </li>
 <li>
 Maintaining an accurate database of penalties for personal shopper pickers
 </li>
 <li>
 Ensuring store-level complaints are managed effectively and immediately
 </li>
 </ul>
 
 
 Key Qualifications
 
 
 <ul>
 <li>
 Solid experience in similar within the e-commerce industry, FMCG, fulfillment or supply chain
 </li>
 <li>
 Proven experience in managing teams
 </li>
 <li>
 Strong English communication and preferably - Hindi/Urdu
 </li>
 <li>
 Advanced skills in Microsoft Excel and other MS tools
 </li>
 <li>
 Bachelor's degree in business management or equivalent is preferred
 </li>
 </ul>
 
 
 What you will bring
 
 
 <ul>
 <li>
 Commercial acumen - able to interpret analytics and strategize to hit or exceed targets
 </li>
 <li>
 Strong organizational skills and time management abilities
 </li>
 </ul>
 
 
</div>

Personal Shopper Manager (Operations)

Operations Director (Head of Operations) &mdash; Supply Chain, Fulfillment &amp; CX (Dubai) | Full&#8209;time or FractionalThe role (80/20): Own procurement &rarr; production/QA &rarr; 3PL/last&#8209;mile &rarr; CX to deliver every order on time, in full, profitably.Key outcomes (90&ndash;180 days):<ul><li>OTIF &ge; 98%, order accuracy &ge; 99.5%, RTO &lt; 5%, NPS &ge; 60.</li><li>Shipping cost/order &darr; 10&ndash;15% via 3PL negotiation, packaging, lane optimization.</li><li>Inventory health: stock&#8209;outs &lt; 2%, aged inventory &darr; 25%, forecast accuracy &plusmn;10%.</li><li>Implement OMS/WMS (Shopify&#8209;integrated), barcode scanning, lot/expiry tracking.</li><li>SOPs for QA, returns/refunds, incident management; weekly ops dashboard live.</li></ul>What you&rsquo;ll do<ul><li>Run S&amp;OP with Finance &amp; Growth inputs; set capacity &amp; inventory plans.</li><li>Select/drive 3PL &amp; last&#8209;mile to SLAs; reduce damages/leakage.</li><li>Improve packaging, kitting, reverse logistics.</li><li>Build the Customer Support playbook (FRT &lt; 2h, resolution &lt; 24h).</li></ul>Must&#8209;haves<ul><li>E&#8209;commerce operations leadership (3PL, OMS/WMS, SLAs, dashboards).</li><li>Data&#8209;driven; fixes root causes, not symptoms.</li><li>GCC logistics familiarity; cosmetics exposure a plus (FEFO, lot/expiry).</li></ul>Compensation &amp; benefits<ul><li>Full&#8209;time base: AED 14,000&ndash;18,000</li><li>Visa, health insurance, annual leave per UAE law.</li></ul>How to apply (Indeed)<ul><li>CV + two ops turnarounds you led (before &rarr; after metrics) + tool stack deployed.</li></ul>Job Types: Full-time, Part-timePay: AED12,000.00 - AED15,000.00 per month

Operation Manager

Bateel International

<div>
 
 
 Operations Lead &ndash; Last Mile Experience
 
 
 
 Reports to Ecommerce Manager
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To manage and execute Bateel&rsquo;s last-mile delivery operations across UAE, KSA, and international markets, ensuring on-time delivery, store-fulfillment efficiency, and exceptional customer experience.
 
 
 
 
 This role focuses on daily operational execution, coordinating with stores, warehouses, carriers, and customer service teams to ensure seamless delivery aligned with Bateel&rsquo;s luxury brand positioning.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Operational Delivery Excellence
 
 
 <ul>
 <li>
 Oversee daily last-mile deliveries across UAE, KSA, and international orders.
 </li>
 <li>
 Ensure stock accuracy across all websites and synchronize real-time data between Magento, Navision, Carriyo, and stores.
 </li>
 <li>
 Manage stock allocation and visibility to optimize inventory usage and avoid delivery delays.
 </li>
 <li>
 Continuously optimize delivery routes and carrier allocation to ensure the fastest and most cost-effective delivery options for customers.
 </li>
 <li>
 Understand carrier charges versus available delivery methods on the website to ensure the best balance of speed, cost, and customer experience.
 </li>
 <li>
 Monitor order flows from Magento and Carriyo, ensuring SLA compliance for 1-hour, same-day, and next-day deliveries.
 </li>
 <li>
 Track delivery statuses, resolve escalations, and proactively manage exceptions.
 </li>
 <li>
 Coordinate with warehouse and store teams for store-fulfillment orders to enable faster delivery.
 </li>
 </ul>
 
 
 Carrier &amp; Partner Coordination
 
 
 <ul>
 <li>
 Act as the
 
 primary operational point of contact
 
 for last-mile partners (e.g., Aramex, DHL, Careem etc.).
 </li>
 <li>
 Manage day-to-day delivery escalations and service issues.
 </li>
 <li>
 Report recurring carrier performance concerns the E-commerce Manager for SLA discussions.
 </li>
 </ul>
 
 
 Customer Experience Support
 
 
 <ul>
 <li>
 Collaborate with Customer Service and CRM teams to resolve delivery-related complaints.
 </li>
 <li>
 Ensure luxury-standard packaging and handover procedures are maintained.
 </li>
 <li>
 Support loyalty programs where faster delivery enhances the customer experience.
 </li>
 </ul>
 
 
 Reporting &amp; Performance Tracking
 
 
 
 Prepare daily, weekly, and monthly reports on:
 
 <ul>
 <li>
 On-time delivery rate
 </li>
 <li>
 First-attempt delivery success
 </li>
 <li>
 Failed deliveries &amp; root causes
 </li>
 <li>
 Carrier performance KPIs
 </li>
 <li>
 Store-fulfillment contribution
 </li>
 <li>
 Highlight
 
 process gaps
 
 and work with the E-commerce Manager to drive continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Lives and Advocates the Bateel Values:
 
 
 <ul>
 <li>
 Quality
 </li>
 <li>
 Innovation
 </li>
 <li>
 Authenticity
 </li>
 <li>
 Integrity
 </li>
 </ul>
 
 
 
 
 
 Experience requirement:
 
 
 
 
 Minimum Experience
 
 
 <ul>
 <li>
 5+ years in e-commerce operations, logistics, omni-channel operations, or last-mile fulfillment.
 </li>
 <li>
 Hands-on experience with order processing, stock control, and carrier coordination.
 </li>
 <li>
 Exposure to Magento, Carriyo, Navision, or similar systems preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong operational execution and attention to detail.
 </li>
 <li>
 Ability to coordinate multiple stakeholders across stores, warehouse, carriers, and customer service.
 </li>
 <li>
 Familiarity with SOP-driven processes and compliance requirements.
 </li>
 <li>
 Basic reporting and KPI tracking skills; Power BI knowledge is a plus.
 </li>
 <li>
 Excellent written and spoken English; Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 **Due to the bulk applications we are receiving ONLY SHORTLISTED CANDIDATES for interview will be contacted.
 
</div>

Operations Lead – Last Mile Experience

NeoX FZCO

<div>
 
 The Warehouse Specialist is responsible for supporting the day-to-day operations of the warehouse, including receiving, storage, inventory management, and order fulfilment. This role ensures that warehouse activities are performed efficiently, accurately, and in compliance with company policies and regulatory requirements. The Warehouse Specialist works closely with the Warehouse Manager and other team members to maintain a smooth and efficient warehouse environment.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Receiving and Storage
 
 
 <ul>
 <li>
 Receive and inspect incoming shipments for accuracy and quality.
 </li>
 <li>
 Unload, unpack, and verify contents against purchase orders and packing lists.
 </li>
 <li>
 Properly label and store received materials in designated warehouse locations.
 </li>
 <li>
 Maintain accurate records of received goods and update inventory management systems.
 </li>
 </ul>
 
 
 2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inventory Management
 
 
 <ul>
 <li>
 Assist in maintaining accurate inventory records and conduct regular cycle counts.
 </li>
 <li>
 Monitor inventory levels and report discrepancies to the Warehouse Manager.
 </li>
 <li>
 Ensure proper storage and organization of materials to facilitate easy access and retrieval.
 </li>
 <li>
 Assist in managing inventory turnover and minimizing excess and obsolete stock.
 </li>
 </ul>
 
 
 3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Order Fulfilment
 
 
 <ul>
 <li>
 Pick, pack, and prepare orders for shipment according to customer requirements and company standards.
 </li>
 <li>
 Verify accuracy of picked items and ensure proper packaging to prevent damage during transit.
 </li>
 <li>
 Coordinate with logistics and transportation teams to ensure timely and accurate delivery of orders.
 </li>
 <li>
 Update order status in the inventory management system and generate shipping labels and documentation.
 </li>
 </ul>
 
 
 4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Warehouse Organization and Maintenance
 
 
 <ul>
 <li>
 Maintain a clean, organized, and safe warehouse environment.
 </li>
 <li>
 Ensure that all warehouse equipment is properly maintained and in good working condition.
 </li>
 <li>
 Assist in organizing and labeling warehouse shelves, bins, and racks.
 </li>
 <li>
 Perform regular inspections of warehouse areas to identify and address safety hazards.
 </li>
 </ul>
 
 
 5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Entry and Documentation
 
 
 <ul>
 <li>
 Accurately enter data into warehouse management systems (WMS) and other relevant software.
 </li>
 <li>
 Maintain and update inventory records, including received goods, stock levels, and order fulfillment.
 </li>
 <li>
 Generate and maintain reports related to warehouse activities, inventory levels, and order status.
 </li>
 <li>
 Ensure proper documentation and filing of all warehouse-related records.
 </li>
 </ul>
 
 
 6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quality Control
 
 
 <ul>
 <li>
 Conduct quality control checks on received goods and outgoing orders to ensure compliance with company standards.
 </li>
 <li>
 Identify and report any damaged or defective items to the Warehouse Manager.
 </li>
 <li>
 Assist in implementing and maintaining quality control procedures and best practices.
 </li>
 <li>
 Participate in regular training sessions on quality control and inventory management.
 </li>
 </ul>
 
 
 7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Service
 
 
 <ul>
 <li>
 Ensure timely and accurate fulfillment of customer orders and delivery requirements.
 </li>
 <li>
 Address customer inquiries and concerns related to warehouse operations and order fulfillment.
 </li>
 <li>
 Work closely with the sales and customer service teams to meet customer expectations and resolve any issues.
 </li>
 <li>
 Maintain strong relationships with internal and external customers to ensure high levels of service.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 -&nbsp;
 
 Educational Background
 
 
 <ul>
 <li>
 High school diploma or equivalent; associate&rsquo;s or bachelor&rsquo;s degree in supply chain management, logistics, or a related field is preferred.
 </li>
 <li>
 Relevant certifications (e.g., Certified Warehouse Logistics Professional (CWLP)) are a plus.
 </li>
 </ul>
 
 -&nbsp;
 
 Professional Experience
 
 
 <ul>
 <li>
 Minimum of 2-3 years of experience in warehouse operations, inventory management, or a related field.
 </li>
 <li>
 Experience in the microelectronics or electronics manufacturing industry is preferred.
 </li>
 <li>
 Proven track record of supporting warehouse operations and achieving efficiency improvements
 </li>
 </ul>
</div>

Warehouse Specialist

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