case manager

behavioral health case manager 1 Jobs in Indianapolis

behavioral health case manager 1

case manager, registered nurse (oncology experience required) Jobs in Indianapolis

case manager, registered nurse - fully remote Jobs in Indianapolis

home health rn case manager Jobs in Indianapolis

home health rn case manager

fyi case manager

City of Indianapolis

<div>
 
 Overview
 
 
 
 The FYI Center case manager will be responsible for assisting the supervisor with overseeing residents, conducting intakes and safety and success planning, responding to crises at the center, attending stakeholder/leadership meetings, conducting trainings, completing CANS assessments, and ensuring the overall safety of both the residents and employees at FYI.
 
 
 
 Position Responsibilities
 
 
 
 <ul>
 <li>
 Complete Motivational Interviewing training (provided by FYI) within 3 months of hire.
 </li>
 <li>
 Adheres to the policies and procedures set forth by the Marion Superior Court and the FYI Center.
 </li>
 <li>
 Makes referrals to community resources as appropriate.
 </li>
 <li>
 Completes incident reports and treatment plans.
 </li>
 <li>
 Must be willing to become CANS certified within 3 months of employment.
 </li>
 <li>
 Be knowledgeable about teaching skills to youth and guiding them in practicing those skills.
 </li>
 <li>
 Adheres to confidentiality policies.
 </li>
 <li>
 Completes data entry in a timely manner.
 </li>
 <li>
 Complete 20 hours of yearly educational training related to working with youth.
 </li>
 <li>
 Collaborates with local law enforcement and services providers and maintains professional and appropriate communication.
 </li>
 <li>
 Complies with DCS rules and regulations.
 </li>
 <li>
 Reviews documents and provides guidance and feedback.
 </li>
 <li>
 Conducts meetings with youth and families to ensure Safety and Success Planning.
 </li>
 <li>
 Serves in other capacities and assignments as requested, required and/or directed by the Chief Probation Officer, while always adhering to the department&rsquo;s overall &ldquo;team&rdquo; philosophy and practice.
 </li>
 <li>
 Ability to work nights, weekends and holidays as required.
 </li>
 <li>
 Complete other duties as assigned.
 </li>
 <li>
 Participates in weekly supervision with the Lead Care Coordinator or Director.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be at least 21 years of age.
 </li>
 <li>
 Must be able to pass a background check.
 </li>
 <li>
 Must possess a bachelor&rsquo;s degree with 1 year of work experience in a child caring institution.
 </li>
 <li>
 Demonstrates understanding of cultural values and norms.
 </li>
 <li>
 Understands culturally specific resources available within the local community and state.
 </li>
 <li>
 Sensitivity and understanding of barriers experienced by children that lead to lack of access and engagement.
 </li>
 <li>
 Ability to effectively interact with co-workers and clients with diverse racial and ethnic backgrounds, religious views, cultural backgrounds, immigrant status, physical and mental abilities, generational differences, gender identity and sexual orientation, and to treat everyone with respect and dignity.
 </li>
 <li>
 Ability to engage with diverse staff and leadership to promote trust, collaboration, and partnerships.
 </li>
 <li>
 Ability to remain solution-focused and respectful in all interactions with staff, clients, and stakeholders.
 </li>
 <li>
 Experience with organizational and analytical skills.
 </li>
 <li>
 Ability to consistently demonstrate sound ethics and judgment.
 </li>
 <li>
 Knowledge of current office technology and systems, with the ability to acquire additional knowledge and skills.
 </li>
 <li>
 Demonstrated ability to organize, oversee, and complete multiple projects simultaneously with limited supervision.
 </li>
 <li>
 Attentive to details and deadlines, responsive, follows up and follows through with responsibilities.
 </li>
 <li>
 Ability to provide timely and consistent oral and written communications.
 </li>
 <li>
 Additionally, must be able to communicate effectively with diverse groups of individuals, both in written and oral format
 </li>
 <li>
 Excellent experience in using computer word-processing, computerized case management, and other related software and technology.
 
 
 </li>
 </ul>
 To apply, please resume to Lety Martinez at lety.martinez@indy.gov by Friday, April 10, 2026.
</div>

FYI Case Manager

Morgan & Morgan, P.A.

<div>
 
 
 At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
 
 
 
 
 Summary
 
 
 
 We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Daily interaction with existing and potential clients, via telephone and in person
 </li>
 <li>
 Order medical records from providers and communicate with clients and providers during the course of treatment
 </li>
 <li>
 Obtain documents necessary to support injury and/or liability positions
 </li>
 <li>
 Interact with insurance carriers and healthcare providers to secure records and account balances
 </li>
 <li>
 Work directly with multiple coworkers involved in the management and support of case files
 </li>
 <li>
 Maintain organized case files
 </li>
 <li>
 Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
 </li>
 <li>
 Interact with attorneys and present case synopsis when required
 </li>
 <li>
 Manage case files from intake to closing under the direction of an attorney
 </li>
 <li>
 Performs other related duties as assigned to meet the needs of the business
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferred)
 </li>
 <li>
 Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
 </li>
 <li>
 At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
 </li>
 <li>
 Ability to be a team player and follow procedures
 </li>
 <li>
 Proactive interaction with clients, insurance companies and medical providers
 </li>
 <li>
 Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
 </li>
 <li>
 Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
 </li>
 <li>
 Strong writing and communication skills along with attention to detail
 </li>
 <li>
 Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
 </li>
 <li>
 
 Remote and/or hybrid not eligible
 
 </li>
 </ul>
 
 
 
 
 Benefits
 
 
 
 
 Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 E-Verify
 
 
 
 
 This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
 
 
 
 
 Privacy Policy
 
 
 
 
 Here is a link to Morgan &amp; Morgan's privacy policy.
 
 
</div>

Case Manager

InteCare

<div>At InteCare, when we say that we provide transformative solutions for communities and healthcare systems, we mean that we break through barriers in health and human services so everyone has access to the care they need. We care about what we do and how we do it &ndash; That&rsquo;s why hiring the right person for this role is critical to not only our organization&rsquo;s success, but our community&rsquo;s success too. 
Job Summary: The Housing Stabilization Case Manager for the Streets to Home Indy Initiative provides intensive, housing-focused case management to individuals and families transitioning from street homelessness into permanent housing. Each Case Manager supports a caseload of approximately 15 households, beginning at move-in and continuing for at least 12 months to ensure long-term housing stability. The role involves conducting regular home-based visits, developing individualized housing stability plans, connecting clients with income, healthcare, and social supports, and coordinating with landlords, housing navigators, and community partners. Case Managers also participate in regular case conferencing, maintain accurate records in the Homeless Management Information System (HMIS), and adhere to Continuum of Care standards. This position is dedicated solely to the Streets to Home Indy Initiative and requires strong collaboration, compassion, and problem-solving skills to help clients overcome barriers and maintain permanent housing. 
Scope of Role/Principal Responsibilities: The following responsibilities include, but are not limited to: 


Case Management Duties:
<ul>
<li>Manage approximately 15 households (not to exceed 20) referred through Streets to Home case conferencing.</li>
<li>Serve clients for the full lifespan of the program (from move-in through at least 12 months of case management support).</li>
<li>If a household exits early, be reassigned to new clients as needed.</li>
</ul>
Case Conferencing &amp; Planning
<ul>
<li>Actively participate in daily and weekly case management meetings.</li>
<li>Develop individualized housing stability plans tailored to each household&rsquo;s needs, with a clear focus on sustaining housing beyond the 12-month rental assistance period.</li>
<li>Collaborate with CoC workgroups and partner teams to mitigate tenancy risks.</li>
</ul>
Client Support Services
<ul>
<li>Assist with move-in preparation: paperwork, coordination with landlords, housing navigators, and outreach teams.</li>
<li>Provide weekly, home-based case management covering:
<ul><li>Intake/assessment</li>
<li>Housing stabilization and budget planning</li>
<li>Employment or disability benefits assistance</li>
<li>Access to healthcare, insurance, and food benefits</li>
<li>Transportation support</li>
<li>Eviction prevention activities</li>
</ul></li><li>Liaise with community providers for wraparound support (behavioral health, family reunification, skilled nursing, etc.).</li></ul> 


Data &amp; Compliance
<ul>
<li>Complete timely HMIS enrollments and case notes, documenting all interactions and services provided.</li>
<li>Adhere to Coordinated Entry policies and Continuum of Care standards.</li>
</ul>
Additional Duties
<ul>
<li>Provide transportation to clients when needed.</li>
<li>Participate in partner updates, events, and required training.</li>
<li>Uphold flexibility, consistency, and kindness in all work with clients and partners.</li></ul> 


Required Education, Training, and Professional Licenses &amp; Credentials:
<ul><li>3-5 Years of demonstrated experience in case management or direct service work with individuals experiencing homelessness or housing instability.</li>
<li>Knowledge of and ability to apply housing-first and eviction prevention strategies.</li>
<li>Experience supporting clients with wraparound needs (e.g., healthcare, behavioral health, disability benefits, food assistance, employment supports).</li>
<li>Familiarity with service coordination and data systems (e.g., HMIS or similar case management databases).</li>
<li>Ability to work effectively with individuals of diverse backgrounds regardless of race, ethnicity, religion, disability, age, veteran status, medical condition, or justice system involvement.</li>
<li>Strong organizational, communication, and interpersonal skills with the ability to manage a caseload of 15&ndash;20 households.</li>
<li>Commitment to trauma-informed, client-centered, and equity-based practices.</li>
<li>Proficient in all Microsoft and Google applications and ability to master use of an electronic database;</li>
<li>MUST HAVE a valid Indiana operator&rsquo;s license in good standing and proof of state-required auto insurance.</li></ul> 


Preferred
<ul>
<li>Experience collaborating with landlords, housing navigators, and multi-disciplinary service teams.</li>
<li>Bachelor&rsquo;s degree preferred.</li>
<li>Knowledge of community resources related to housing, healthcare, employment, and social services in Indianapolis.</li>
<li>Background in trauma-informed care, harm reduction, and motivational interviewing.</li>
<li>Bilingual skills (English/Spanish or other languages commonly spoken in the community).</li></ul> 


Expected Professional Requirements, Competencies &amp; Skills:
<ul>
<li>Must have Valid Indiana Driver&rsquo;s License and reliable transportation</li>
<li>Must have effective interpersonal and verbal communication skills</li>
<li>Must have good written communication, problem solving and listening skills.</li>
<li>Excellent computer skills including proficiency with Microsoft Office applications including Word, Microsoft Teams, Outlook, Excel and PowerPoint</li>
<li>Proficient in video conferencing platforms (ex. Zoom, Microsoft Teams)</li>
<li>Must be proficient with the use of databases and Homeless Management Information System (HMIS)</li>
<li>Must be proficient in use of cell phones and other applicable electronic equipment such as iPhone, iPad, scanner and copier</li>
<li>Excellent organization, time and task priority management skills</li></ul> 


Working Conditions:
<ul>
<li>Community Based with some time office/remote</li>
<li>Expectation of working remotely 25% and in the community 75%.</li>
<li>Travel may be required up to 75%</li></ul></div>

Streets to Home Case Manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
This is a remote work from home role anywhere in the US with virtual training.
American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.
Key Responsibilities<ul><li>
This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients.</li><li>
Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits.</li><li>
Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.</li><li>
Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>
Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.</li><li>
Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives.</li><li>
Utilizes case management processes in compliance with regulatory and company policies and procedures.</li><li>
Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversations.</li><li>
Identifies and escalates member&rsquo;s needs appropriately following set guidelines and protocols.</li><li>
Need to actively reach out to members to collaborate/guide their care.</li><li>
Perform medical necessity reviews.</li></ul> 
Required Qualifications<ul><li>
5+ years&rsquo; experience as a Registered Nurse, including at least 1 year in a hospital setting.</li><li>
The AHH RN Case manager position requires the nurse to support members across multiple states. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license. Nurses residing in non‑compact states must hold an individual, state‑specific RN license for each state they support</li><li>
1+ years&rsquo; experience documenting electronically using a keyboard.</li><li>
1+ years&rsquo; current or previous experience in Oncology.</li></ul> 
Preferred Qualifications<ul><li>
1+ years&rsquo; Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.</li><li>
1+ years' experience in Utilization Review.</li><li>
CCM and/or other URAC recognized accreditation preferred.</li><li>
1+ years&rsquo; experience with MCG, NCCN and/or Lexicomp.</li><li>
Bilingual in Spanish preferred.</li><li>
Bachelors Degree</li></ul> 
Education<ul><li>
Diploma or Associates Degree in Nursing required.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Registered Nurse (Oncology experience required)

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
This is a remote work from home role anywhere in the US with virtual training.
American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.
Key Responsibilities<ul><li>
This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients.</li><li>
Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits.</li><li>
Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.</li><li>
Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>
Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.</li><li>
Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives.</li><li>
Utilizes case management processes in compliance with regulatory and company policies and procedures.</li><li>
Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversations.</li><li>
Identifies and escalates member&rsquo;s needs appropriately following set guidelines and protocols.</li><li>
Need to actively reach out to members to collaborate/guide their care.</li><li>
Perform medical necessity reviews.</li></ul> 
Required Qualifications<ul><li>
5+ years&rsquo; experience as a Registered Nurse with at least 1 year of experience in a hospital setting.</li><li>
The AHH RN Case manager position requires the nurse to support members across multiple states. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license. Nurses residing in non‑compact states must hold an individual, state‑specific RN license for each state they support.</li><li>
1+ years&rsquo; experience documenting electronically using a keyboard.</li><li>
1+ years&rsquo; current or previous experience in Oncology, Transplant, Specialty Pharmacy, Pediatrics, Medical/Surgical, Behavioral Health/Substance Abuse or Maternity/ Obstetrics experience.</li></ul> 
Preferred Qualifications<ul><li>
1+ years&rsquo; Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.</li><li>
1+ years' experience in Utilization Review.</li><li>
CCM and/or other URAC recognized accreditation preferred.</li><li>
1+ years&rsquo; experience with MCG, NCCN and/or Lexicomp.</li><li>
Bilingual in Spanish preferred.</li></ul> 
Education<ul><li>
Diploma or Associates Degree in Nursing required.</li><li>
BSN preferred.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Registered Nurse - Fully Remote

Firefly Children & Family Alliance

<div>BUILD A CAREER THAT MEANS MORE

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults.

Firefly Children &amp; Family Alliance is looking for a full-time Home-based Case Manager in Indianapolis, Indiana. You will serve Marion county. Case Managers provide services to families in the families' homes on a routine basis to assist them in obtaining their goals. You will need to provide education and support to these families and transportation. You will support your clients by attending court, responding to crisis and stabilizing family functioning. This position is field based and will work out in the community.
<h3 class="jobSectionHeader">
You Will:</h3>
<ul>
<li>(Family Progress - Monitoring and Coaching (50%)
<ul>
<li>Coach collaboratively &ndash; maintaining a balance between teaching and serving
</li>
<li>Visit each youth/family on a routine and 'pop in' schedule
</li>
<li>Assist youth/families in achieving their goals
</li>
<li>Provide education and support to youth/families
</li>
<li>Provide transportation to youth/families
</li>
<li>Attend court with clients and render recommendations
</li>
<li>Communicate with schools and multiple institutions related to youth/family matters
</li>
<li>Respond to all crisis calls and manage those situations
</li>
</ul>Service Plans / Goal Development (20%)
<ul>
<li>Create plans, including goals, for each youth/family
</li>
<li>Update plans and goals
</li>
<li>Develop relationships with agencies in the community
</li>
<li>Work with other social welfare agencies
</li>
</ul>Intake and Needs Assessment (15%)
<ul>
<li>Determine 'crisis' situations
</li>
<li>Visit each youth/family to gather necessary information to complete the assessment
</li>
<li>Follow Firefly Children &amp; Family Alliance professional standards
</li>
</ul>Report (15%)
<ul>
<li>Maintain case and agency paperwork according to standards
</li>
<li>Prepare written reports for the Department of Child Services / Probation office within identified timeframes
</li>
</ul></li></ul><h3 class="jobSectionHeader">You Have:</h3>
<ul><li>Bachelor's degree in social work or related field is required.</li>
<li>Must be at least 21 years of age</li>
<li>A valid driver's license and insurance with no more than 6 points on driving record</li>
<li>Travel between appointments to service clients within their community</li>
<li>Knowledgeable regarding social service systems within the state</li>
<li>Knowledge of and adherence to current confidentiality practices</li>
<li>Appreciation for and ability to respond to cultural differences</li>
<li>Develop relevant networks of contacts</li>
</ul><h3 class="jobSectionHeader">Our Benefits:</h3>
<ul><li>Student Loan Repayment</li>
<li>Tuition Reimbursement</li>
<li>Medical, Dental, and Health Insurance</li>
<li>PTO and Paid Holidays</li>
<li>Short-Term and Long-Term Disability</li>
<li>Life Insurance</li>
</ul>
Equal Employment Opportunity:

Firefly Children &amp; Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability. 

Applicant Tracking Software by ExactHire: 03695pgl5e8kkldez7xj</div>

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader">Overview</h2></div>
<div><div><div><div>Agency Summary
</div></div><div><div>The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.</div></div><div></div><div><div> 
Job Summary</div></div><div><div>
This position is responsible for overseeing and supervising the performance of team leaders and front-line team-members located at Marion County Community Corrections (MCCC) facilities. The incumbent in this position is responsible for the supervision of clients, development of case plans, referral to services, programming, processing arrivals and releases for the program, handling phone calls and requests, requesting home visits, and monitoring of electronic monitoring equipment. Incumbent in this position is responsible for assisting in the day-to-day operations and programming related to MCCC and directly responsible for public safety, team-member safety, team-member accountability, and adherence to evidence-based practices. Incumbent in this position has wide latitude to make decisions related to public safety, team-member safety, and client safety and accountability for records management, maintenance and retention, and administrative services. The incumbent operates within a wide range of discretion for hiring and terminations. Incumbent may deviate from standards as established within the appropriate policies, procedures, and laws. Errors in judgment could cause irreparable consequences and lost work hours to the agency. Incumbent will exercise freedom in judgment while assisting in policy formulation and negotiations. Position will provide input to the manager in agency-wide decision making and provide assistance in the absence of their manager. The incumber in this position is required to be on-call 24-hours a day, seven (7) days a week and may participate in a rotating schedule. Position reports to the Manager, Operations. Must have and maintain a valid driver's license.</div><div> 
Equal Employment Opportunity</div>
The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</div></div></div>
<div><h2 class="jobSectionHeader">Position Responsibilities</h2></div>
<div><ul><li>Responsible for the daily supervision and performance of assigned team-member</li><li>
Aids in personnel matters such as recruitment, promotion, and disciplinary processes</li><li>
Helps with implementing, updating, and enforcing agency policies, procedures, and standards</li><li>
Enforces adherence to all applicable laws, policies, and procedures</li><li>
Supervises the screening process for all community corrections referrals and ensures coordination with local and out of county and state entities regarding placement</li><li>
Ensures case manager capacity levels are sufficient for placements, as much as possible</li><li>
Responsible for ensuring policies and procedures are properly enforced and are consistent with all federal, state, and local laws and regulations</li><li>
Responsible for ensuring emergency plans are in place and team-members are adequately trained in policies and procedures</li><li>
Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviewing, and analysis of information, including citizen and client complaints or grievances</li><li>
Ensures accountability and oversight over a daily average of over 3,000 clients</li><li>
Represents the agency to other agencies, groups, boards, businesses, and the public</li><li>
Serves as the liaison by responding to questions, problems, and concerns of other agencies and divisions, courts, vendors, community individuals, program, and agencies</li><li>
Prepares statistical data and reports to summarize and evaluate program performance</li><li>
Compiles annual data and creates annual reports for the processing division</li><li>
Compiles annual reports of each team-member in the processing division</li><li>
Oversees data entered into spreadsheets</li><li>
Oversees projected release dates of clients who may be in the Department of Correction with community corrections to follow clients in the Adult Detention Center waiting for their bond to be posted and clients who are in other states or counties who are ordered to Community Corrections</li><li>
Supervises processing specialists and team leads in overseeing their day-to-day tasks</li><li>
Reviews and monitors pay, hours worked, schedules and FMLA or compensatory time</li><li>
Oversees the incoming of clientele reporting directly from the courts or being transported from the Adult Detention Center, Indiana Department of Correction, and Duvall Residential Center</li><li>
Oversees violations and memorandums drafted by team leads to ensure accuracy before being submitted to the courts</li><li>
Oversees team-members and clients are in a clean, safe working environment at all times</li><li>
Reviews and monitors client treatment plans and programs, scheduling of clients for programs, offender participation and ensures compliance to program rules and regulations</li><li>
Attends court hearings and proceedings, participates in the staffing of cases and supervises and reviews recommendations for referrals</li><li>
Monitors client to case manager ratios and client violations of program specifications</li><li>
Contributes to the strategic direction of the agency</li><li>
Responsible for assisting with the development of short- and long-term management of logistical operations and resources</li><li>
Ensures the implementation and adherence to evidence-based practices for community corrections, and community partners and vendors</li><li>
Ensures staff utilizes the Eight Principles of Effective Intervention in daily duties while working with clients</li><li>
Responsible for the utilization of positive reinforcement and prosocial modeling in an attempt to achieve repeat prosocial behavior</li><li>
Models de-escalation skills to achieve the same behavior from staff and clients</li><li>
Ensures the implementation of continuous quality improvement processes and plans for community corrections</li></ul><ul><li>
Confidentiality is to be maintained at all times
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Bachelor&rsquo;s degree in Criminal Justice, Business Management, or related field and two (2) years of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.
Preferred Job Requirements and Qualifications
Master&rsquo;s degree in Criminal Justice, Business Management, or related field and one (1) year of experience working in criminal justice or corrections facilities. An equivalent combination of education, training, and experience in the absence of a college degree may be considered in lieu of a degree Ability to communicate effectively both orally and in writing. Skill in establishing cost effective programs and quality control. Position requires knowledge and abilities in leadership, management, personnel and process performance measurement, investigative principles and practices used in insuring compliance with appropriate state and federal laws, regulations and requirements of court evidence, training, advise and assist the staff and public in all aspects of the agency, interface with the public regarding procedures, interpret and explain court decisions to clients and others, municipal boards or committees, and agency team-members. Emotional intelligence when dealing with people of all backgrounds. Knowledge and use of Microsoft Office. Must have and maintain a valid driver's license.</div></div></div>

Supervisor Processing - MCCC (Internal/Current Employees Only)

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