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general manager facility management

Big Fish Recruitment

The Role
 Our client is a market leader in Oman, they have an excellent reputation, delivering a high-quality service in Engineering, MEP, Facilities Management, and Trading. This is an excellent opportunity for the right individual to start a career in the Middle East region, working for a reputable company that has both customer and employee satisfaction at the forefront of their priorities. In return our client offers not only a competitive base salary and benefits package but also, fantastic career prospects and a stable working environment.
 
Requirements
 Qualifications: • Must have Engineering Degree – Mechanical or Electrical • Extensive experience in Facilities Management - both hard and soft services (including Cleaning, Pest Control, and Landscaping) - preferably in the GCC region • Full understanding of the salary structure of expats and efficient selection process (Contract Managers, Supervisors, Technicians, cleaners ...etc.). • Full understanding and responsibility for Budgets and P&L statements • Have handled multiple large size projects in multiple cities and vast geographic territory • Ability to understand tendering documents, price tenders, and negotiate contracts • At least 15-20 years’ experience in Facilities Management with at least 5 years’ experience as GM for a reputable company of sizable operations in FM (more than 500 staff) - Multi- Projects, in both Soft and Hard services • Arabic speaking is preferable to communicate with Government Authorities in Oman
 
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

General Manager - Facility Management

Bayan Investment House LLC

Job description<ul><li>Facility Manager (Residential &amp; Commercial Buildings)</li><li>Location: Muscat, Oman</li><li>Department: Facilities Management</li></ul>Bayan Investment House is looking for an experienced Facility Manager to lead its building maintenance from day one.Role OverviewThe Facility supervisor will oversee the operations and maintenance of both residential and commercial properties, ensuring timely resolution of maintenance requests and effective supervision of caretakers and technicians.Key Responsibilities<ul><li>Supervise day-to-day operations across residential and commercial buildings.</li><li>Ensure all maintenance requests are logged, followed up, and completed on time.</li><li>Manage and guide caretakers, technicians, and service providers.</li><li>Implement preventive maintenance plans and ensure compliance with safety standards.</li><li>Coordinate with contractors, vendors, and external service teams.</li><li>Establish operating procedures, reporting systems, and workflows for the new department.</li><li>Maintain a high level of building cleanliness, safety, and tenant satisfaction.</li><li>Work independently with strong ownership and decision-making ability.</li></ul>Requirements<ul><li>Proven experience in facilities management (residential &amp; commercial).</li><li>Familiar with electrical, plumbing and general works</li><li>Ability to communicate effectively in English &amp; Arabic (required).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to set up processes and work independently</li><li>Valid car driving license (preferred).</li><li>Accommodation to be arranged by the employee</li></ul>Job Type: Full-timePay: RO250.000 - RO350.000 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Muscat (Required)</li></ul>

Facility Supervisor

Global Business Solution and Business

Job Responsibilities:Perform electrical maintenance for commercial and residential setups.Handle single-phase and three-phase motor control systems, including insulation checks and general maintenance.Install, maintain, and troubleshoot distribution boards (DBs), breakers, lighting, and power sockets.Diagnose and resolve electrical faults safely and efficiently.Follow preventive maintenance schedules and ensure compliance with FM industry safety standards.Maintain accurate records of maintenance activities and report technical issues promptly.Qualification:ITI or Diploma in Electrical EngineeringExperience:Minimum 5 years of hands-on experience in the Facility Management (FM) industryJob Type: Full-time

LV Technician

<div>
 
 
 Job purpose
 
 
 
 
 
 
 Lead and manage the team and activities for Information &amp; Digital Solutions at OQ8 under delegated authority from Chief P&amp;T, acting as IT Integrated Service provider &amp; internal consultant for IDS requirements, as owner of all Information &amp; Digital Solutions strategy and solutions for OQ8, through (1) Lead the team and activities forInformation Technology and Operational Technology which includes the following: Strategy, Governance, Risk, Compliance, IT Contracts, Budget &amp; Finance Management, Cyber Security, Information Management &amp; Digital Delivery, IT Operations, Demand Mgmt. Commercial &amp; Support Functions, and Demand Mgmt. OQ8 (OMT), (2) Manages the development and scaling Omani-channel technologies across OQ8 (aligned with OQ Corporate IDS to influence the organization on IT Digital development of the information architecture and framework; in order to support P&amp;T to ensure the continuity and efficiency of the business. (3) Oversee the complexities of government liaison, facilitating necessary permits and approvals, facility management and administrative functions to guarantee operational excellence. (4) Developing the artificial intelligence (AI) strategy, aligning it with business goals, and overseeing its ethical, secure, and efficient deployment which includes integrating AI into existing infrastructure, managing data governance, and driving technological innovation for competitive advantage.
 
 
 
 
 
 
 Main tasks and responsibilities
 
 
 <ul>
 <li>
 Develops OQ8 Information &amp; Digital Solutions (IDS) strategy in line with corporate strategic directions.
 </li>
 <li>
 Translate OQ8 business requirements into CIC&rsquo;s action, ensuring to align with the Corporate Information &amp; Digital Solutions (IDS) plans and creating balanced for further measurement of its performance for the success OQ8 strategic objectives, as well as contributing with the corporate success of P&amp;T OQ8 performance.
 </li>
 <li>
 Overseeing Facility Management &amp; Administration such as Government Services, Facility Management, and Administration &amp; Logistics.
 </li>
 <li>
 Ownership and Accountability of Admin &amp; Facilities end-to-end activities including:
 </li>
 <li>
 Policies, Procedures, and Guidelines
 </li>
 <li>
 Contracting
 </li>
 <li>
 Budgeting
 </li>
 <li>
 Audits
 </li>
 <li>
 Reporting and Information Provisioning
 </li>
 <li>
 Oversee continuous improvements &amp; LEAN execution plans in the area. Continuously identify and recommend improvements while ensuring compliance with the group guidelines, international/local standards, and relevant legislation
 </li>
 <li>
 Lead and manage the team for the development and execution of Information &amp; Digital Solutions (IDS) at OQ8
 </li>
 <li>
 Align OQ8 Information &amp; Digital Solutions (IDS) with shareholders IDS standards.
 </li>
 <li>
 Member of shareholder&rsquo;s Information &amp; Digital Solutions integrated IDS, for synergies/alignment of IDS programs and initiatives.
 </li>
 <li>
 Executes IDS Corporate strategies in OQ8 including the programs with impact in OQ8 assets.
 </li>
 <li>
 Prepare IDS-relevant KPIs, monitor and ensure compliance and reports related to IDS performance that affect the organization.
 </li>
 <li>
 Develops OQ8&ndash; IDS-specific plans in line with the shareholders and all its business units for its strategic directions.
 </li>
 <li>
 Research at OQ8 the critical areas for new IT business development &amp; other emerging opportunities (in adjacent and disruptive spaces) and present to Chief P&amp;T for consideration of new projects/initiatives.
 </li>
 <li>
 Support and cultivate an open innovation ecosystem for IDS OQ8 programs in alignment with shareholder&rsquo;s ecosystem.
 </li>
 <li>
 Develops relevant IDS processes at OQ8 in alignment with corporate compliance.
 </li>
 <li>
 Ensure to cascade down the Corporate IDS culture in OQ8, in alignment with OQ8 culture.
 </li>
 </ul>
 
 
 
 
 
 Strategy &amp; Governance:
 
 
 <ul>
 <li>
 Oversees the team and activities for IT Strategy &amp; Management, including OQ8&rsquo;s IT strategy, enterprise architecture, IT investment planning, IT portfolio, program, and project management, IT sourcing strategy and vendor management, and the development of IT policies, for IT financial management, IT performance management, IT talent management.
 </li>
 </ul>
 
 
 
 
 
 Digital Solution Delivery:
 
 
 <ul>
 <li>
 Oversees the team and activities for Digital solution delivery (transformation) including Planning vision and implementing a multi-year organizational-wide change program integrating with stakeholders across all OQ8&rsquo;s streams including the introduction of disruptive technologies and scenarios.
 </li>
 <li>
 Manages the development and scaling Omani-channel technologies across OQ8 (including mobile, web platforms, etc.) with focus on integrating digital technology, and design of solutions (applications) to ensure the continuity and efficiency of the business
 </li>
 </ul>
 
 
 
 
 
 IT Operations:
 
 
 <ul>
 <li>
 Oversee the team and activities for IT Operations, End User Support, IT Service Management, IT Infrastructure &amp; Network Management, and its Security Operations at OQ8.
 </li>
 </ul>
 
 
 
 
 
 Operational Technology:
 
 
 <ul>
 <li>
 Oversee the strategic integration, cybersecurity, and performance of industrial control systems, IIoT, and manufacturing infrastructure, Policies, Standards, and its Governance in direct alignment with IDS Corporate programs for the whole OQ8.
 </li>
 <li>
 Defining the long-term vision for OT, including industrial automation, robotics, and SCADA systems, ensuring they align with corporate goals.
 </li>
 <li>
 Aligns OT with business goals, managing vendor partnerships, ensuring up time, and driving digital transformation in operational environments.
 </li>
 <li>
 Implementing and managing security protocols specific to operational environments to protect critical infrastructure from cyber threats
 </li>
 </ul>
 
 
 
 
 
 Artificial Intelligence:
 
 
 <ul>
 <li>
 Defining the organization's AI ambition, identifying high-value use cases, and creating a roadmap for AI adoption
 </li>
 <li>
 Automating routine internal tasks and using AI-driven insights to improve decision-making processes.
 </li>
 <li>
 Ensuring data infrastructure can support advanced analytics, and collaborating with data teams for robust, high-quality data pipelines.
 </li>
 <li>
 Establishing ethical guidelines for AI usage, maintaining data privacy, ensuring transparency, and mitigating bias.
 </li>
 </ul>
 
 
 
 
 
 Manager Demand Mgmt. Commercial &amp; Support Functions Manager Demand Mgmt. OQ8 (OMT):
 
 
 <ul>
 <li>
 Lead all the activities and team for Demand Management, ensuring a deep understanding of business processes and technology to Identify and elicit requirements, and align those with Corporate IDS initiatives, capturing and prioritizing OQ8 &amp; its business demands, and providing support on business-led technology initiatives to ensure seamless and value orientated IT service delivery.
 </li>
 </ul>
 
 
 
 
 
 Facility Management &amp; Administration:
 
 
 <ul>
 <li>
 Manage relationships with government entities, ensuring compliance with regulations and facilitating necessary permits and approvals.
 </li>
 <li>
 Supervise facility management activities, including maintenance, security, and safety protocols.
 </li>
 <li>
 Oversee administrative and logistical functions to optimize resource allocation and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Education requirements
 
 
 <ul>
 <li>
 Minimum Qualification for this position is a Bachelor&rsquo;s degree in in IT, Information Systems, computer science, or Engineering.
 </li>
 <li>
 Master&rsquo;s degree in computer science, MBA or a similar business related subject preferred
 </li>
 </ul>
 
 
 
 
 
 Background and experience
 
 
 
 
 Competencies and skills
 
 
 <ul>
 <li>
 Minimum 18 years&rsquo; experience, in leading/ contributing to cross-functional project teams and complex Project and Program Management experience in a large energy/oil &amp;gas or industrial organization.
 </li>
 <li>
 8 years of working experience at managerial level.
 </li>
 <li>
 Strong experience in:
 </li>
 <li>
 Digital Transformation:
 </li>
 <li>
 Cyber Security:
 </li>
 <li>
 Information Management:
 </li>
 <li>
 Business Integration &amp; Delivery:
 </li>
 <li>
 Operational Technology
 </li>
 <li>
 Artificial Intelligence
 </li>
 <li>
 IT Operations:
 </li>
 <li>
 IT Strategy &amp; Management
 </li>
 <li>
 IT &amp; Information Management skill pool
 </li>
 <li>
 Facility Management &amp; Administration
 </li>
 </ul>
 
 
 Soft:
 
 
 <ul>
 <li>
 A strong entrepreneurial flair and commercial acumen
 </li>
 <li>
 Effective communication, organizational and interpersonal skills
 </li>
 <li>
 A highly analytical and strategic thinker &amp; Proficiency in M/S Office.
 </li>
 <li>
 Ability to manage and direct the activities of others in a multi-project environment.
 </li>
 <li>
 Ability to build, maintain and extend relationships across the organization.
 </li>
 <li>
 Actively embraces new methods and practices that increase efficiency and effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Technical:
 
 
 <ul>
 <li>
 Computer Literacy including MS Office
 </li>
 <li>
 Understanding of full-stack platform concepts and technologies
 </li>
 <li>
 Defines product vision.
 </li>
 <li>
 Extracts decomposition algorithms and strategically plans how to execute programs by understanding how best to decompose to expose/protect against the risk.
 </li>
 <li>
 QA / QC Knowledge Lays out product roadmap. Maps current requirements to industry trends, and analyses competition trends.
 </li>
 <li>
 Demonstrates advanced understanding of Lean Six Sigma principles.
 </li>
 <li>
 Guides new teams to adopt Agile, troubleshoots adoption efforts, and guide continuous improvement &amp; provides training on Lean / Agile.
 </li>
 <li>
 Contract Administration (Development / Review).
 </li>
 <li>
 Ability to perform business and process analysis.
 </li>
 <li>
 Recognizes patterns and complexity in problems.
 </li>
 </ul>
 
 
 
</div>

VP IDS & Facility Management

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

Al Toobi New Enterprises

Key Responsibilities:<ul><li>Oversee daily operations of multiple casual dine‑in restaurant branches.</li><li>Ensure consistent food quality, service standards, and overall customer experience.</li><li>Supervise and mentor Restaurant Managers and frontline staff.</li><li>Conduct regular branch visits to monitor performance and operational compliance.</li><li>Review daily sales, expenditures, and inventory usage for all locations.</li><li>Implement strategies to increase sales, reduce costs, and improve profitability.</li><li>Handle escalated customer complaints and ensure timely resolution.</li><li>Ensure all branches comply with food safety, health, and hygiene regulations.</li><li>Plan staff schedules in coordination with Restaurant Managers to maintain adequate coverage.</li><li>Coordinate with Marketing for promotions, campaigns, and seasonal offers.</li><li>Conduct performance evaluations for branch managers and recommend training.</li><li>Monitor stock levels, approve purchase requests, and minimize wastage.</li><li>Ensure proper maintenance of equipment, dining areas, and overall facility upkeep.</li><li>Prepare weekly/monthly reports for senior management regarding performance and KPIs.</li><li>Train teams on operational standards, service procedures, and company expectations.</li></ul>Educational Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 5 years of experience in a CDR Area Manager or similar role within GCC.</li><li>Strong knowledge of CDR operations and multi-unit management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proven ability to drive operational excellence and achieve business targets.</li><li>Familiarity with POS systems and operational reporting tools.</li><li>Ability to manage large teams and multiple locations effectively.</li><li>Strong analytical skills and financial acumen</li><li>SOP (Standard Operating Procedures) Knowledge</li><li>Food Safety &amp; Hygiene Expertise</li><li>Knowledge of Manuals &amp; Operational Documentation</li><li>Training &amp; Staff Development</li><li>Performance Management</li></ul>Job Type: Full-time

Casual Dine-in Area Manager

Job Responsibilities:Install and maintain PPR, PVC, GI, and copper piping systems.Repair leaks, blockages, sanitary fittings, water heaters, and valves.Handle domestic and industrial water supply systems efficiently.Maintain and troubleshoot drainage systems and pump operations.Ensure all plumbing work complies with Facility Management (FM) standards and safety regulations.Conduct preventive maintenance to avoid system failures and downtime.Qualification:ITI in PlumbingExperience:Minimum 5 years of hands-on experience in the Facility Management (FM) industryJob Type: Full-time

Plumber

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