(hebrew & english) customer support consultant, hospitality (remote)

backoffice & kundenservice (m/w/d) 100 % remote | 850 € monatlich

customer experience/call center specialist (global travel platform)

remotely freelance game translator (english/arabic to turkish)

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Turkey

1st level service desk agent Jobs in Turkey

1st level service desk agent

backoffice & kundenservice (m/w/d) 100 % remote | 850 € monatlich Jobs in Turkey

customer experience/call center specialist (global travel platform) Jobs in Turkey

customer service specialist Jobs in Turkey

customer service specialist

german speaking call center agent evergreen

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader"><b>Stellenbeschreibung:</b></h2>
</div><div><p>
Behandeln von Vodafone Kabel Deutschland Kunden Anfragen und Anliegen durch Inbound (Eingehende Anrufe) Calls und die Identifizierung m&ouml;glicher Verkaufschancen in den Gespr&auml;chen. Kein Hintergrundwissen zu technischen Themen n&ouml;tig.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Aufgaben:</b></h2>
</div><div><ul><li>Effizient und effektiv auf Kundenanfragen, &uuml;ber Inbound-Calls zu reagieren.</li><li>
Kundenanliegen und Engagement halten und sicherstellen, dass alle vereinbarte Qualit&auml;tsmerkmale eingehalten und &uuml;bertroffen werden.</li><li>
M&ouml;gliche oder versteckte Kundenanforderungen zu erkennen und versuchen dadurch Zusatznutzen zu erbringen.</li><li>
M&ouml;gliche oder versteckte Verkaufschancen, abh&auml;ngig vom Kundenbed&uuml;rfnis, zu erkennen und versuchen dadurch Zusatznutzen zu erbringen.</li><li>
Sicherstellen, dass Dienstleistungsvereinbarungen mit einer hohen Genauigkeit erf&uuml;llt und durch einer gr&uuml;ndlichen, positiven Kommunikation mit 2nd und 3rd Level Lines beibehalten werden, um eine rechtzeitige Probleml&ouml;sung zu erleichtern.</li><li>
Vereinbarte Prozesse und Arbeitsverfahren verfolgen, um Kundenanfragen zu l&ouml;sen, und gegebenenfalls m&ouml;gliche Prozessverbesserungen vorzuschlagen.</li><li>
Das Gleichgewicht zwischen den Vorteilen des Unternehmens und des Kunden, zu verwalten.</li><li>
Angemessen mit Einw&auml;nden umgehen.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Klingt wie der perfekte Job? Wir haben noch mehr zu bieten:</b></h2>
</div><div><ul><li>Arbeit von zu Hause aus</li><li>
Medizinische und zahn&auml;rztliche Leistungen</li><li>
Lebensversicherung</li><li>
Spezieller Telefonanschluss f&uuml;r Mitarbeiter</li><li>
Laufende Weiterbildung</li><li>
Sie arbeiten mit bew&auml;hrter und vertrauensw&uuml;rdiger Web-Technologie</li><li>
Einstieg in ein technologieorientiertes Unternehmen</li></ul><p></p><p><br>
#movewithus #_VOIS #VOISTR</p><p>
#LI-Remote</p><p>
#Evergreen</p></div></div></div></div><p></p>

German Speaking Call Center Agent - Evergreen

<div><p><b>Please be aware that we are only able to consider candidates from the following countries: </b><b>Albania, Bosnia, Egypt, Kosovo &amp; Turkey.</b></p>
<p>
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.</p>
<h3 class="jobSectionHeader"><b>
About You</b></h3>
<ul><li>You speak <b>German </b>at an advanced level <b>(C1 minimum)</b> and <b>English </b>at an intermediate level <b>(B2 minimum)</b></li>
<li><b>You are located in Albania, Bosnia, Egypt, Kosovo, Serbia or Turkey.</b></li>
<li>You have in-depth gaming knowledge and love anything related to video games</li>
<li>You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop</li>
<li>You are a fast learner, take initiative and excel at troubleshooting</li>
<li>You have a dedicated quiet workspace located within your residence</li>
<li>(Optional) Experience in a Customer service environment is a plus.</li>
</ul><h3 class="jobSectionHeader"><b>Technical Requirements</b></h3>
<ul><li>A minimum internet speed of <b>15 Mb/s </b>download and <b>15 Mb/s</b> upload with <b>Latency &lt; 120 ms,</b> internationally</li>
<li>A minimum of <b>8 GB RAM</b></li>
<li><b>Windows 11 </b>(All editions except Windows S Mode), or macOS 13.0 or newer</li>
<li>A <b>processor with a CPU Mark of at least 9220</b>, like Intel i5-8400, or stronger (<b>Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above</b>)</li>
<li>A <b>GPU with a G3D Rating of 4806</b>, like GTX 760, or stronger</li>
<li>A smartphone usable for two-factor authentication that runs at least:
<ul><li>Android 10.0 or newer</li>
<li>Apple iOS 16.0 or newer</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3>
<ul><li>The flexibility to work 100% remotely with no wasted commute time and travel costs</li>
<li>A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients</li>
<li>A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness</li>
<li>Innovative digital tools and comprehensive training, with access to our library of online training courses</li>
<li>Various learning and career development initiatives throughout the year</li>
<li>Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few</li>
</ul><h4 class="jobSectionHeader"><b>About 5CA</b></h4>
<p>
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.</p>
<p>
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.</p>
<p>
By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.</p>
<ul><li><i>As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy.</i></li></ul></div>

German / English Gaming Support Agent

ÖğretmenBulun

<div><p><b>&Ouml;ğretmenBulun Ekibine Katılın!</b><br>
<br>
14'ten fazla &uuml;lkede faaliyet g&ouml;steren ve &ouml;ğretmenlerle &ouml;ğrencilerin en kolay şekilde buluşmalarını sağlayan T&uuml;rkiye&rsquo;nin bir numaralı &ouml;zel ders platformu &Ouml;ğretmenBulun olarak, 37 farklı branşta &ouml;zel ders imkanı sunuyoruz ve bu ilanımızla &ouml;ğrencilerimize ders verebilecek Almanca &ouml;ğretmenleri arıyoruz!</p><p><b>
ŞARTLAR:</b></p><ul><li><p>
Deneyim zorunlu değildir. / No experience needed</p></li><li><p>
İkinci dil olarak Almanca &ouml;ğrenmek isteyen kişilere &ouml;zel ders verebilecek olmak. / Being able to tutor for those who desire to learn German</p></li></ul><p><b>
AVANTAJLAR:</b></p><ul><li><p>
Esnek &ccedil;alışma programı / Flexible hours</p></li><li><p>
Knowledge of Turkish is <b>not </b>required</p></li><li><p>
T&uuml;rkiye'nin her yerinden <b>online olarak &ccedil;alışma imkanı / Remote</b> within Turkiye</p></li><li><p>
&Ouml;ğretmenler kendi ders &uuml;cretini belirlerler / Tutors set their own prices</p></li><li><p>
Saat başına <b>400 ila 1500+ T&uuml;rk Lirası </b>arasında değişen &uuml;cretler / <b>400-1500+₺/h</b></p></li></ul><p>
Aranan &ouml;zellikleri barındırıyor ve kendiniz i&ccedil;in m&uuml;kemmel bir ek iş arıyorsanız &Ouml;ğretmenBulun'a &uuml;cretsiz kaydolun katılın ve online veya y&uuml;zy&uuml;ze birebir ders vermeye başlayın! / Sign up for free and become a tutor</p><p>
Ayrıca s&uuml;rekli alım yapılan diğer diller: Almanca, Fransızca, İspanyolca, İtalyanca, Rus&ccedil;a, Felemenk&ccedil;e, Portekizce, Japonca, Korece, &Ccedil;ince, İsve&ccedil;&ccedil;e, Norve&ccedil;&ccedil;e, Danca, Leh&ccedil;e.</p><p>
Diğer branşlar: Matematik &ouml;zel &ouml;ğretmeni, Fizik &ouml;zel ders, Coğrafya &ouml;zel ders, Gitar &ouml;zel ders, Piyano &ouml;zel eğitmeni ve &ccedil;ok daha fazlası&hellip;</p></div>

Online German Teacher (Almanca Öğretmeni) - Competitive Pay

DEVA Holding A.Ş.

<div>
 <p>
  DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA is seeking for an
  <strong>
   "Executive Assistant"
  </strong>
  ;
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduation from university or associate degree,
  </li>
  <li>
   Minimum 3 years of Executive Assistant job experience, Personal Assistant experience is a plus,
  </li>
  <li>
   Advanced command of both spoken and written English, German is a plus,
  </li>
  <li>
   Advanced in using MS Office applications,
  </li>
  <li>
   Excellent interpersonal and communication skills,
  </li>
  <li>
   Excellent coordination, problem solving, dealing and analytical thinking capabilities,
  </li>
  <li>
   Having excellent time management and organizational skills,
  </li>
  <li>
   Detail oriented, self-directed and multitasking,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    <u>
     JOB DESCRIPTION
    </u>
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Assisting the executive role in reporting, presentations, organisations and daily businesses
  </li>
  <li>
   Handling internal and external communication, organising the agenda
  </li>
  <li>
   Managing all travel and accommodation bookings
  </li>
  <li>
   Coordinating the communication among divisions
  </li>
  <li>
   Scheduling appointments and coordinating arrangements for meetings
  </li>
  <li>
   Greeting, receiving and guiding visitors
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
  </em>
 </p>
</div>


Executive Assistant

Arvato

<div>
 <p>
  <strong>
   Arvato Logistics
  </strong>
  is a leading international service provider in supply chain management and e-commerce. It is a wholly owned subsidiary of the
  <strong>
   German
  </strong>
  company Bertelsmann. With more than
  <strong>
   17,000
  </strong>
  employees and over
  <strong>
   100 locations
  </strong>
  worldwide, we combine our industry expertise with the right technologies to develop innovative supply chain management and e-commerce solutions for our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our customers are well-known brands operating in the retail and industrial sectors, especially in fashion, technology, cosmetics, health and consumer goods, as well as newly established medium-sized companies. We support our customers to grow their business with our B2B and B2C logistics services in our warehouses
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Profile
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduated from undergraduate departments of universities (Preferably from Engineering departments)
  </li>
  <li>
   Min.5 years of experience in the logistics processes; preferably in e-commerce
  </li>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Strong problem solving skills
  </li>
  <li>
   Advanced knowledge of English both written and verbal
  </li>
  <li>
   Able to work within a dynamic and fast-paced environment
  </li>
  <li>
   Experienced in field force management
  </li>
  <li>
   Very good knowledge on MS Office Applications.
  </li>
  <li>
   Customer and solution-oriented,
  </li>
  <li>
   Living/willing to live in Anatolian Side of &Idot;stanbul-Kocaeli
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Planning of Inbound and Outbound processes
  </li>
  <li>
   Tracking and realization of capacity targets
  </li>
  <li>
   Management and development of Inbound and Outbound teams
  </li>
  <li>
   Tracking the transfer of production capacities with the customer in daily and weekly meetings
  </li>
  <li>
   Tracking and planning of production budget
  </li>
  <li>
   Tracking and realization of Productivity targets
  </li>
  <li>
   Monitoring the income and expenditure balances of the projects for which it is responsible
  </li>
 </ul>
 <p>
 </p>
</div>


Logistics Operations Manager

EPAM Systems

<div><p>We are looking for a <b>Lead AI Agent Developer</b> to design, build, and operationalize production-grade AI agents, multi-agent workflows, and AI/ML solutions using Python, Azure AI Foundry, Semantic Kernel / Microsoft Agent Framework, LangGraph, LangChain, AutoGen, and Strands SDK. You will work alongside architects and data teams to take solutions from prototype to scalable, reliable production.</p><p><b>
Responsibilities</b></p><ul><li>
Design, build, and maintain production-grade AI agents and multi-agent workflows for enterprise use cases</li><li>
Integrate and operationalize AI/ML models and agent workflows into scalable production systems</li><li>
Implement orchestration using Semantic Kernel / Microsoft Agent Framework, LangGraph, LangChain, AutoGen, and/or Strands SDK</li><li>
Implement RAG, grounding, and prompt optimization to improve response quality and reduce hallucinations</li><li>
Integrate agents with internal and external systems via APIs and connectors</li><li>
Design and implement error handling, fallback flows, and escalation paths</li><li>
Perform testing and evaluation of agents and automation workflows</li><li>
Collaborate with architects and data teams to translate requirements into deployable AI solutions</li><li>
Support deployment, CI/CD, and release management (Azure DevOps)</li><li>
Monitor and continuously improve agent performance, reliability, and cost efficiency</li></ul><p><b>
Requirements</b></p><ul><li>
Proficiency in Python development for AI/agent solutions, with solid general scripting ability</li><li>
Hands-on experience building agents and multi-agent workflows with one or more orchestration frameworks: Semantic Kernel / Microsoft Agent Framework, LangGraph, LangChain, AutoGen, Strands SDK</li><li>
Expertise in Azure AI Foundry for building, deploying, and operating agents at scale (hosted agents, agent service, memory, evaluation)</li><li>
Solid understanding of LLM concepts: prompt engineering, RAG, grounding, tool/function calling, hallucination mitigation, and evaluation</li><li>
Skills in API integration (REST APIs, JSON, authentication via OAuth2 / API keys)</li><li>
Competency in designing agent behavior: state and memory management, tool use, error handling, fallback, and escalation paths</li><li>
Capability to collaborate with architects and data engineering teams to deliver scalable, production-grade solutions</li><li>
English proficiency at B2 level or higher</li></ul><p><b>
Nice to have</b></p><ul><li>
Background in Azure AI Services and the broader Azure stack (Blob Storage, Container Services)</li><li>
Experience with multi-cloud agent deployment (e.g., AWS Bedrock via Strands SDK)</li><li>
Familiarity with Model Context Protocol (MCP) for tool/connector integration</li><li>
Knowledge of LLMOps / MLOps: monitoring, evals, and cost/latency optimization for AI Agents</li><li>
Experience with vector databases, retrieval infrastructure for RAG and Docker</li><li>
Skills in Microsoft Graph API integration and delivering in enterprise or regulated/validated environments (e.g., GxP), including governance and observability tooling</li></ul><p><b>
We offer</b></p><ul><li>
CONTINUOUS UPSKILLING, LEARNING &amp; DEVELOPMENT<ul><li>
Diversity of assignments and projects</li><li>
Personal development plan</li><li>
Mentoring programs and leadership development</li><li>
Certification and professional development support</li><li>
Access to learning platforms including more than 2,500 internal courses and the LinkedIn Learning library with 20,000+ courses</li><li>
English courses taught by certified teachers</li></ul></li><li>
CORPORATE BENEFITS<ul><li>
Extra leave days</li><li>
Referral bonuses</li></ul></li><li>
COMPENSATION PACKAGE<ul><li>
Competitive compensation paid in USD</li><li>
Regular salary and performance reviews</li></ul></li><li>
MEDICAL &amp; HEALTHCARE<ul><li>
Private health insurance</li></ul></li><li>
WORKING ENVIRONMENT<ul><li>
Recreation office zones with tea, coffee and snacks</li><li>
Sports and game consoles</li><li>
IT equipment and Microsoft's Software Assurance Home Use Program (HUP)</li></ul></li></ul><p>
Please note that our Talent Attraction Team reviews applications and CVs submitted in English.</p><p>
</p><p>EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. We deliver globally and engage locally, making the future real for clients, partners, and employees. We are proud to be recognised by Forbes, Glassdoor, Newsweek, Time Magazine, Great Place to Work and kununu as a Most Loved Workplace around the world.</p></div>

Lead AI Agent Developer

Etstur

<div>
 <p>
  In 1991, we embarked on a mission to offer outstanding service and competitive prices to those who love to travel. Over the past 30+ years, our guest-focused mindset and innovative spirit have helped shape the tourism industry in T&uuml;rkiye. As the country&rsquo;s leading travel and tourism company, we market thousands of hotels and proudly host top brands under the Etstur umbrella, including Didimtur, Jetset, Ucuzabilet.com, Otelpuan.com, HotelAgent, Etscore, Etsevent and Let&rsquo;s Go Magazine.
 </p>
 <p>
 </p>
 <p>
  We are looking for leaders to design the holidays of the future together, guided by the experience and knowledge we&rsquo;ve gained in the travel industry. We believe in the strength of strong teams and take pride in collaborating with professionals who embrace change, introduce innovative solutions and set new trends in the industry.
 </p>
 <p>
 </p>
 <p>
  If you&rsquo;re ready to share your experience, leadership skills and industry insight with us, we&rsquo;re excited to meet you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent,
  </li>
  <li>
   5+ years of experience in the tourism industry,
  </li>
  <li>
   Preferably experience in Revenue Management, Sales or Alternative Sales Channels within hotels,
  </li>
  <li>
   Preferably experience call center in a hotel,
  </li>
  <li>
   Strong understanding of tourism sales channels (OTA, direct sales, call center, etc.),
  </li>
  <li>
   Good command of English,
  </li>
  <li>
   Strong analytical thinking, communication, and relationship management skills,
  </li>
  <li>
   Result-oriented and able to take initiative,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Leading and optimizing hotel sales channels (B2B &amp; B2C),
  </li>
  <li>
   Driving revenue growth through planning and executing strategic actions,
  </li>
  <li>
   Building and strengthening operational and commercial relationships with hotel partners,
  </li>
  <li>
   Overseeing and streamlining integrated processes across call center and alternative sales channels,
  </li>
  <li>
   Tracking and enhancing sales performance and operational efficiency,
  </li>
  <li>
   Driving process improvements and developing new revenue models,
  </li>
 </ul>
 <p>
 </p>
</div>


HotelAgent Operations Assistant Manager

Explore 29+ German speaking call center agent evergreen in Turkey this June. Find roles across top companies and apply now to boost your career.