26024 - rwy - business development lead (cyber security) - oman (muscat)

front office manager

guest experience expert

public relations officer

receiving clerk

restaurant manager

guest relation officer

IHG Hotels & Resorts

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Guest Relation Officer

Jumeirah Group

<div><div>Guest Relation Executive - Signature Restaurant Italian - Jumeirah Muscat Bay - (2600000Y)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay
Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.
Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.
About the Job:
An opportunity has arisen for a Hostess to join the Food &amp; Beverage in Jumeirah Muscat Bay. The main duties and responsibilities of this role:<ul><li>
Ensure the hostess desk or entrance is always manned, providing guests with a warm, friendly, and prompt welcome upon arrival.</li><li>
Manage restaurant reservations, enquiries, and bookings in accordance with Restaurant Reservations SOP and F&amp;B standards.</li><li>
Greet guests courteously, escort them to their tables, present menus promptly, and coordinate with service colleagues to ensure a seamless dining experience.</li><li>
Provide personalized service to VIPs and regular guests, maintaining awareness of their preferences, special requests, and dietary requirements.</li><li>
Maintain thorough knowledge of restaurant operations, seating plans, in-house services, and local information to assist guests effectively.</li><li>
Handle guest interactions professionally, ensure confidentiality, maintain cleanliness and organization of the hostess area, and attend required training sessions.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
Minimum qualification required is a High School Diploma or Secondary education, while a Bachelor&rsquo;s Degree or Diploma in Hospitality is desirable.</li><li>
The candidate should have intermediate knowledge of Microsoft Office and familiarity with Micros and Epicure Restaurant Reservation systems.</li><li>
Proficiency in English (reading, writing, and speaking) is essential. The individual must demonstrate strong customer service skills, professionalism, integrity, and the ability to work effectively as part of a team.</li><li>
A proactive attitude, strong organizational skills, respect for cultural differences, and adherence to Jumeirah grooming and service standards are essential for this role.</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Feb 18, 2026, 7:47:17 AM</div></div>

Guest Relation Executive - Signature Restaurant Italian - Jumeirah Muscat Bay

Gharbia Enterprises

Bachelor&rsquo;s Degree in any discipline with minimum 5 years of experience in human resources and/ or public relation officer working and coordinating with relevant ministries of manpower, labour or OPAL in Oman. Qualified to read, write and speak in both Arabic and English language. The candidate should be conversant in In Country Value (ICV) matters as a capability as per Section C7.Send your CV to: muscatproject4@gmail.comJob Types: Full-time, Permanent

ICV Manager or Appointed (Omani Only)

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will serve the needs of the business, our guests and our team members by ensuring that our guests are 100% satisfied with their experience while in our hotel. In your role you will be an information provider, diplomat, salesperson, hotel representative and public relation agent. Your service will be delivered with politeness, efficiency and friendliness as you aim to continually exceed your guests' expectations. You will oversee the efficient operation of the Concierge and all related areas on a day to day basis to achieve the highest level of guests satisfaction. You will ensure that all issues pertaining to guest satisfaction are met and that all follow-up on guest matters is completed in a timely basis. You will be trying to make the impossible, possible. 
Qualifications<ul><li> 
High School Diploma</li><li>Previous experience in Front Office</li><li>Familiar with local information such as transportation, attractions and airport information</li><li>Good communication skills</li><li>Good level of English both verbal and written</li></ul></div>

Bell Captain

Hilton

<div>
 A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
 
 
 
 What will I be doing?
 
 
 
 As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage Restaurant operations
 </li>
 <li>
 Maintain exceptional levels of customer service
 </li>
 <li>
 Recruit, manage, train and develop the Restaurant team
 </li>
 <li>
 Manage guest queries in a timely and efficient manner
 </li>
 <li>
 Work within budgeted guidelines in relation to Food and Payroll
 </li>
 <li>
 Drive sales to maximize budgeted revenue
 </li>
 <li>
 Develop menus with other members of Food and Beverage team
 </li>
 <li>
 Accountable for monthly stock takes
 </li>
 <li>
 Incentivise team members to maximize sales and revenue
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Evaluate guest satisfaction levels with a focus on continuous improvement
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Be environmentally aware
 </li>
 <li>
 Assist other departments wherever necessary and maintain good working relationships
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Management and/or supervisory Food and Beverage experience
 </li>
 <li>
 Able to meet financial targets
 </li>
 <li>
 Ability to comply with all Food and Beverage brand standards
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Willingness to develop team members and self
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Degree in relevant area
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Muscat Al Husn
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Restaurant Manager

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Residences Concierge/ Intern to join our Residences team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul><li>Creates MOWow Moments that surprise and inspire our guests.</li></ul>
<ul><li>Liaises with external partners to create unique experiences for our guests.</li></ul>
<ul><li>Knows about all cultural, sports and any other activities in Muscat and surroundings.</li></ul>
<ul><li>Being able, and regularly performing, duties of all functions within the Concierge</li></ul>

Desk such as check-in, check-out, credit card handling, complaint handling,

corresponding with our guests, guest relation tasks
<ul><li>Be the first point of contact in terms of guest relations and services.</li></ul>
<ul><li>Assisting in billing and invoice preparation</li></ul>
<ul><li>Preparing reports according to MOHG standards</li></ul>
<ul><li>Upholds all standards applicable such as LQE, CQE and Forbes 5-star and always</li></ul>

drives service excellence.
<ul><li>Be present at the Concierge Desk at the designated shifts and support the Team</li></ul>

operationally.
<ul><li>Being an ambassador of the hotel, both being actively engaging with guests and with</li></ul>

colleagues.
<ul><li>Understands and follows all applicable standards, policies and rules both in terms of</li></ul>

quality, sustainability and FLHSS of the Rooms Division.
<ul><li>Develops and supports Trainees, Interns and the member of the Bell team.</li></ul>
<ul><li>Handling and updating Guest360 and Fans of MO profile data.</li></ul>
<ul><li>Actively advertises our Fans of MO guest recognition program to our guests.</li></ul>
<ul><li>Ensure and maintain a very high standard of personal hygiene, behavior and</li></ul>

grooming standards of staff.
<ul><li>Handle all guest complaints and comments tactfully and escalate them in a</li></ul>

reasonable and sensitive manner.
<ul><li>Cooperate and coordinate teamwork with other departments.</li></ul>
<ul><li>Re-read and overview latest activities around the region and memorize them.</li></ul>
<ul><li>Research on latest and new restaurants that ca be recommended to the hotel guest.</li></ul>

Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Residences Concierge/ Intern - Omani National

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Specific Duties and Responsibilities:<ul><li><ul><li>
Ensure to provide prompt, courteous and efficient service to all guest, so as to achieve a high level of costumer satisfaction through personalized service from arrival till departure</li><li>
Ensure guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed</li><li>
Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>
Maintains an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to supply information respond to guest queries</li><li>
Maintains an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>
Accurately administers Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li></ul></li></ul><ul><li>
Receives payments as per established standards adhering to the company credit policy</li><li>
Provides currency exchange, process miscellaneous charges and posts charges</li><li>
Ensures that bills are on shift are checked and closed correctly before balancing accounts of days business at end of shift according to company standard and policy</li><li><ul><li>
Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate postings of all incidental charges</li><li>
Maintains awareness of guest profile through Opera PMS guest history and updates those accordingly for future reference</li><li>
Deals swiftly, efficiently and sensitively to guest complaints and follows through</li><li>
Provides helpful, friendly and prompt personalized telephone service to all guests (external and internal)</li><li>
Maintains an up to date knowledge of all Front Office equipment and how to use these</li><li>
Actively elicits guest feedback and preferences, regarding hotel services and ensures action is initiated on the same to maximize guest satisfaction</li><li>
To regularly check the reception is organized, operating with an efficient standard, while checklist are completed and forwarded to the supervisor</li><li>
Adheres to all company and hotel rules &amp; regulations at all times</li></ul></li></ul>
2. General Responsibilities<ul><li><ul><li>
Maintains effective communication with all other departments to ensure smooth service delivery</li><li>
Shares knowledge and skills with other colleagues</li><li>
Ensures that fellow colleagues follow safety rules and operating procedures</li><li>
Is aware of all house rules and always conducts himself/herself in such a manner so as to encourage colleagues to do likewise</li><li>
Maintains a favourable working relationship with all other hotel employees to foster and promote a cooperative and harmonious working climate</li><li>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel, therefore identifying a high level of commitment</li><li>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills</li><li>
Responsible to take ownership for personal development and to practise regular self assessment on own performance for career growth</li></ul></li><li>
Occasional Responsibilities</li><li><ul><li>
To report any equipment failures/problems and pass any maintenance requests to the Maintenance department</li><li>
To assist the Front Office supervisory positions in any task outlined/detailed and comply with any reasonable request made by the management to the best of your ability</li><li>
Attend behavioural and vocational training in own and related work areas, to enhance skills and develop multi-functionality</li><li>
Attend regular On Job &amp; Classroom Training on Front Office techniques and operating systems</li><li>
Participate in any Training / Development schemes as recommended by senior Management</li><li>
Performs all duties and responsibilities in a timely and efficient manner in accordance with established Policies &amp; Procedures to achieve the overall objectives of this position</li><li>
Communicates promptly and efficiently guest complaints and compliments to the Management / Guest Relation</li><li>
Keeps the immediate supervisor promptly informed of all problems or unusual matters of significance</li><li>
Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory</li><li>
Actively involved in promoting and selling companies loyalty program, Food &amp; Beverage events and hotel/company partners</li><li>
Adheres to the provisions outlined in the Employee Handbook, Disciplinary/Grievance Code and Rules &amp; Regulations</li><li>
Reduces waste materials and supplies by adhering to the departmental guidelines on re-using and re-cycling</li><li>
Conserves water &amp; energy by adhering to the environmental / energy conservation checklist for area and participates in activities concerning the protection of the environment</li></ul></li><li>
Legal Responsibilities</li><li><ul><li>
Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</li></ul></li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Front Desk Agent ( Omani - Female )

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