receptionist

guest service desk clerk

Bergstrom Automotive

Receptionist Bergstrom Mazda of Green Bay At Bergstrom Automotive, we&rsquo;re proud to be Wisconsin&rsquo;s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you&rsquo;re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member. Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed. Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed. Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait. Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction. Schedule: Tuesday &amp; Thursday 12:00pm to 7:00pm (additional hours may be available to help with coverage) Pay starting at $15.00-18.00/hour based on experience. Earn an extra $2.00 per hour worked every Saturday! What We're Looking For Experience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred. Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor. Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment. Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems. Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin&rsquo;s Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin&rsquo;s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We&rsquo;ve also earned accolades such as Glassdoor&rsquo;s &ldquo;Best Places to Work&rdquo; award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Receptionist

Hyatt

<div>Company Overview: Hyatt Regency Green Bay is seeking a Prep Cook. Did you know we are located in the heart of downtown and home of the Green Bay Packers? The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 243 all-suite guest rooms and 80,000 square feet of space.

We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing meaningful connections and memorable experiences. We are looking for a dynamic leader to join our fun, creative and innovative team. 


Position Summary: The Prep Cook will be responsible for working as part of a team on single stations in the kitchen and should possess intermediary culinary skills. Cooks are accountable for delivering the same quality of product every time ending in a positive guest experience. 


Detailed Description:
<ul><li>
Maintain thorough knowledge of menus and the preparation required for cooking according to hotel standards.</li><li>
Set up workstations with all needed ingredients and cooking equipment.</li><li>
Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.).</li><li>
Prepare all food items according to standard recipes and as specified on guest check and to ensure consistency of product and achieve high guest satisfaction.</li><li>
Ensure great presentation by dressing dishes before they are served.</li><li>
Keep a sanitized and orderly environment in the kitchen.</li><li>
Ensure all food and other items are stored properly.</li><li>
Check quality of ingredients.</li><li>
Monitor and stock when ingredients when necessary.</li><li>
Maintain quality standards.</li><li>
Ensure proper safety and sanitation of all kitchen facilities and equipment.</li><li>
Abide by all organizational policies and procedures.</li></ul> 


Core Competencies:
<ul><li>
Communicates effectively &ndash; Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Collaborates &ndash; Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Being resilient &ndash; Rebounding from setbacks and adversity when facing difficult situations.</li></ul> 


Qualifications:
<ul><li>
At least 2 years of professional cooking experience, which includes cooking in a high-volume restaurant operation; or a combination of professional culinary work experience and formal culinary training</li><li>
Must have good knife skills</li><li>
A true desire to exceed guest expectations in a fast-paced customer service environment</li><li>
Ability to communicate professionally</li><li>
Basic understanding of kitchen operations</li><li>
Must be able to stand for long periods of time and lift, push and carry moderate amounts of weight</li><li>
Must be able to work independently and in a team environment</li><li>
Most importantly, HAVE FUN!</li></ul> 


Why Work for Hyatt?
<ul><li>
Discounted Room Nights for you, your friends and family</li><li>
Medical/Dental/Prescription/Vision Insurance</li><li>
Free Colleague Parking in Main Street Parking Garage</li><li>
Paid Time Off (PTO)</li><li>
Flexible Schedules</li><li>
401(k) retirement savings with company match</li><li>
Free meals in our employee dining area</li><li>
Discounted meals in Social and the Market</li><li>
Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.</li></ul> 


Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</div>

Prep Cook

Hotel Equities

<div>
 
 
 Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
 
 Houseperson
 
 for the Delta Hotels in Green Bay, Wisconsin. This positoin pays a wage of $16 per hour.&nbsp;
 
 
 
 &nbsp;
 
 Job Purpose:
 
 
 
 
 This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 
 <li>
 Greets guests and responds to special requests.
 </li>
 
 <li>
 Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
 </li>
 
 <li>
 May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
 </li>
 
 <li>
 Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
 </li>
 
 <li>
 Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
 </li>
 
 <li>
 Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
 </li>
 
 <li>
 Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
 </li>
 
 <li>
 Properly handles lost and found items in accordance with department policies and security procedures.
 </li>
 
 <li>
 Performs other duties as assigned by Management.
 </li>
 
 <li>
 Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
 </li>
 
 </ul>
 
 
 
 Skills
 
 
 
 <ul>
 
 <li>
 Work experience as a Room Attendant or Houseman/Houseperson is
 
 required
 
 </li>
 
 <li>
 Experience with industrial cleaning equipment and products
 </li>
 
 <li>
 Good physical health and stamina
 </li>
 
 <li>
 Flexibility to work in shifts
 </li>
 
 <li>
 Ability to work with little or no supervision while meeting high-performance standards
 </li>
 
 <li>
 Excellent organization skills
 </li>
 
 <li>
 Ability to follow instructions
 </li>
 
 <li>
 High school diploma is a plus
 </li>
 
 </ul>
 
 
 &nbsp;
 
 
 
 This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
 
 
 
 
 Amazing Benefits At A Glance:
 
 
 
 <ul>
 
 <li>
 Team Driven and Values Based Culture
 </li>
 
 <li>
 Medical/Dental/Vision
 </li>
 
 <li>
 Paid Vacation
 </li>
 
 <li>
 Same-day pay available
 </li>
 
 <li>
 Employee Assistance Program
 </li>
 
 <li>
 Career Growth Opportunities/ Manager Training Program
 </li>
 
 <li>
 Reduced Room Rates throughout the portfolio
 </li>
 
 <li>
 Third Party Perks (Movie Tickets, Attractions, Other)
 </li>
 
 </ul>
 
 
 
 Benefits:
 
 
 
 <ul>
 
 <li>
 401(k)
 </li>
 
 <li>
 401(k) matching
 </li>
 
 <li>
 Dental insurance
 </li>
 
 <li>
 Employee assistance program
 </li>
 
 <li>
 Employee discount
 </li>
 
 <li>
 Flexible schedule
 </li>
 
 <li>
 Flexible spending account
 </li>
 
 <li>
 Health insurance
 </li>
 
 <li>
 Health savings account
 </li>
 
 <li>
 Life insurance
 </li>
 
 <li>
 Paid time off
 </li>
 
 <li>
 Parental leave
 </li>
 
 <li>
 Professional development assistance
 </li>
 
 <li>
 Referral program
 </li>
 
 <li>
 Retirement plan
 </li>
 
 <li>
 Vision insurance
 </li>
 </ul>
</div>

Houseperson - Delta Hotels - Green Bay, Wisconsin

Wholesale Parts Delivery Driver Bergstrom Ford of Green Bay At Bergstrom Automotive, we&rsquo;re proud to be Wisconsin&rsquo;s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you&rsquo;re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do Deliver automotive parts to wholesale customers promptly and courteously. Verify delivery orders for accuracy and ensure all items are properly accounted for. Maintain a professional and friendly demeanor while interacting with customers, representing Bergstrom Automotive positively. Safely operate and maintain company delivery vehicles, adhering to all traffic laws and company policies. Assist with loading and unloading parts from the delivery vehicle. Collect payments or required documentation from customers as needed. Communicate effectively with the parts department and customers regarding delivery schedules or delays. Perform routine vehicle checks and report maintenance needs or issues promptly. Assist with parts inventory management, stocking, and organization when not making deliveries. Schedule: Monday-Friday 6:00am to 3:00pm (hours may be longer on days with inclement weather) Pay: $17.00-20.00/hour based on experience. What We're Looking For Valid driver&rsquo;s license with a clean driving record. State required DOT physical (due to crossing state lines) High school diploma or equivalent. Ability to lift and move automotive parts weighing up to 50 pounds. Strong time-management skills and the ability to adhere to delivery schedules. Excellent communication and customer service skills. Familiarity with automotive parts or dealership operations is a plus but not required. Ability to work independently and as part of a team. Comfortable operating a wide range of vehicles, from compact electric vehicles (EVs) to larger models such as Ford Transit vans. (18ft box truck) Proficient in basic smartphone operations to efficiently utilize Bergstrom's logistics software and applications for dispatch, tracking, and communication tasks. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin&rsquo;s Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin&rsquo;s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We&rsquo;ve also earned accolades such as Glassdoor&rsquo;s &ldquo;Best Places to Work&rdquo; award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Parts Driver

<div>
 
 
 Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
 
 Lobby Attendant&nbsp;
 
 for the Delta Hotels Green Bay, in Green Bay Wisconsin. This position pays 17.00 per hour.
 
 
 
 
 Job Purpose:
 
 
 
 
 Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.
 
 
 <ul>
 
 <li>
 Dust and polish furniture, fixtures, and window frames.
 </li>
 
 <li>
 Drive the hotel van transporting guests to and from the airport
 </li>
 
 <li>
 Stock and clean the Delta Pantry
 </li>
 
 <li>
 Vacuum carpeting, upholstery, and drapery.
 </li>
 
 <li>
 Clean and shine all glass and metal surfaces.
 </li>
 
 <li>
 Empty all smoking materials from ash urns.
 </li>
 
 <li>
 Clean offices as assigned.
 </li>
 
 <li>
 Remove trash to dumpster.
 </li>
 
 <li>
 Clean public restrooms and stock with supplies.
 </li>
 
 <li>
 Clean public elevators (inside and out).
 </li>
 
 <li>
 Stock housekeeping cart with all necessary supplies.
 </li>
 
 <li>
 Notify the housekeeping office of malfunctioning equipment, supplies needed, or damage to floor covering, upholstery, draper,y or electrical fixtures and update housekeeping management on the progress and status of the area of responsibility.
 </li>
 
 <li>
 No travel is required.
 </li>
 
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 High School diploma /Secondary qualification or equivalent.
 
 
 
 Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
 
 
 
 
 This job requires the ability to perform the following:
 
 
 
 <ul>
 
 <li>
 Excellent hearing is necessary to hear guest concerns along with management requests.
 </li>
 
 <li>
 A valid driver's license with a clean driving record.
 </li>
 
 <li>
 Excellent vision is necessary to pick out areas that need the most attention.
 </li>
 
 <li>
 Excellent speech communication skills to communicate with guests and management effectively.
 </li>
 
 <li>
 Ability to read and understand the correct use of cleaning supplies.&nbsp;
 </li>
 
 <li>
 Lifting boxes of supplies, pushing a cart and vacuum, pulling a vacuum (10 lbs.), carrying supplies (20-30 lbs.) daily.
 </li>
 
 <li>
 Bending to pick up items on the floor and kneeling to clean under furniture - frequently.
 </li>
 
 <li>
 Mobility - will be walking in the public space cleaning all day - 8 hour shift.
 </li>
 
 <li>
 Continuous standing - Will be on feet for 8-hour shift cleaning and doing projects in the public space.
 </li>
 
 <li>
 Climbing ladders of approximately 5-6 feet 5% of year.
 </li>
 
 </ul>
 
 
 
 Other:
 
 
 
 <ul>
 
 <li>
 Being passionate about people and service.
 </li>
 
 <li>
 Strong communication skills are essential when interacting with guests and employees.
 </li>
 
 <li>
 Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
 </li>
 
 <li>
 Basic math skills are used frequently when handling cash or credit.
 </li>
 
 <li>
 Problem-solving, reasoning, motivating, and training abilities are often used.
 </li>
 
 <li>
 Have the ability to work a flexible schedule including nights, weekends, and/or holidays
 </li>
 
 </ul>
 
 
 
 Amazing Benefits At A Glance:
 
 
 
 <ul>
 
 <li>
 Team Driven and Values Based Culture
 </li>
 
 <li>
 Medical/Dental/Vision
 </li>
 
 <li>
 Vacation &amp; Holiday Pay
 </li>
 
 <li>
 Same-day pay available
 </li>
 
 <li>
 Employee Assistance Program
 </li>
 
 <li>
 Career Growth Opportunities/ Manager Training Program
 </li>
 
 <li>
 Reduced Room Rates throughout the portfolio
 </li>
 
 <li>
 Third-Party Perks (Movie Tickets, Attractions, Other)
 </li>
 
 <li>
 401(k)
 </li>
 
 <li>
 Employee assistance program
 </li>
 
 <li>
 Employee discount
 </li>
 
 <li>
 Flexible schedule
 </li>
 
 <li>
 Flexible spending account
 </li>
 
 <li>
 Life insurance
 </li>
 
 <li>
 Parental leave
 </li>
 
 <li>
 Referral program
 </li>
 </ul>
</div>

Lobby Attendant - Delta Hotels - Green Bay, Wisconsin

Fresenius Medical Care

<div><div>CCHT required.
Clinic Location:
2240 Holmgren Way
Green Bay, WI 54304</div><div><div><h1 class="jobSectionHeader">
PURPOSE AND SCOPE:</h1>
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).<h1 class="jobSectionHeader">
PRINCIPAL DUTIES AND RESPONSIBILITIES:</h1>
Patient Related
Education:<ul><li>
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.</li></ul>
Treatment:<ul><li>
Welcome assigned patients and inquire as to their wellbeing since their last treatment.</li><li>
Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.</li><li>
Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment</li><li>
Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
</li><li>Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
</li><li>Monitor patients&rsquo; response to dialysis therapy.</li><li>
Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
</li><li>Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing &amp; sitting blood pressure</li><li>
Obtain Hemostasis and apply appropriate dressings.
</li><li>Evaluate the patient prior to discharge.</li><li>
Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
</li><li>Responsible for calculating and entry of individual patients&rsquo; dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
</li><li>Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
</li><li>Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
</li><li>Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
</li><li>Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.</li><li>
Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.</li><li>
Perform and document any intervention for unusual patient status and document patients' response to intervention.</li><li>
Evaluate patients&rsquo; vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.</li><li>
Obtain all prescribed laboratory testing and prepare specimens for collection.
</li><li>Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
</li><li>Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
</li><li>Monitors patients performing self-care under the supervision of RN. Assists patients in performing self-care as applicable</li></ul>
Staff Related<ul><li>
Participates in the recruitment process for new clinical staff</li><li>
Assists with clinical orientation and on-going training of all appropriate direct patient care personnel as well as the orientation of all facility staff to organization.</li><li>
Will function as a preceptor in direct patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the organization Clinical Services Clinical Training Manual(s), organization policies and procedures, and organization training standards.</li><li>
Delivers and maintains on-going competency evaluations/audits to ensure ongoing performance of other PCT&rsquo;s.</li><li>
Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement.</li><li>
Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.</li><li>
Provides developmental support to applicable clinical and facility staff.</li></ul>
Education/Communication:<ul><li>
Partners with RN and IDT staff to educate the appropriate personnel regarding the integrity and safety of the facility water systems, as allowed by local regulations.
</li><li>Partners with RN and IDT staff to educate the appropriate personnel regarding the maintenance of environmental integrity, including patient and staff safety, of the facility.</li><li>
Ensures a strong communication process between the Clinical Managers, Education Coordinators, direct patient care staff, and all support staff at the facility regarding appropriate training and organizational development programs and initiatives
</li><li>Participates in implementing and potentially designs creative educational programs for PCT staff including contests and other team-based programs.</li><li>
Collaborates with Clinical Managers and Education Coordinators in the scheduling and implementation of training programs and processes as directed.</li><li>
Monitors processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities.
</li><li>Ensures all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices</li></ul>
MAINTENANCE/TECHNICAL:<ul><li>
Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.</li><li>
Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.</li><li>
Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate, and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).</li><li>
Initiate Solution Delivery System (SDS) system.</li></ul>
RECORD KEEPING:<ul><li>
Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
</li><li>Enters all treatment data into the designated clinical application in an accurate and timely manner.
</li><li>Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff.
</li><li>Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
</li><li>Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
</li><li>Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
</li><li>Ensure collection of lab specimens by appropriate lab courier.
</li></ul>INFECTION CONTROL:<ul><li>
Assists with facility QAI infection control audits.</li><li>
Acts as a change agent for infection control practices within clinic. Under the direction of the CM or designee monitors staff and patient adherence to infection control practices.
</li><li>Reinforces new hire employee adherence to infection control Policies and Procedures</li><li>
Supports ongoing staff and patient engagement on infection control practices under the direction of CM or designee for example participation in patient lobby days and staff meetings to reinforce infection control practice.</li><li>
Quarterly and under the direction of the CM reinforces patient and staff adherence to infection control Policies and Procedures through visual media such as posters, flyers, or bulletin boards.</li><li>
Under the direction of the Education Dept. participates in education response to internal and external facility surveys.</li><li>
Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law</li></ul> 
TRANSITIONAL CARE UNIT:<ul><li>
Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
</li><li>Reinforces all education and care related matters as it relates to the new patient as allowed by state law</li><li>
Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
</li><li>Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
</li><li>Sets and preforms a treatment on all machines used in the transitional care unit.
</li><li>Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.</li><li>
Assists with coordination of transition to patient&rsquo;s modality choice.
</li><li>Assists with supply ordering and inventory for TCU</li></ul><h1 class="jobSectionHeader">
PHYSICAL DEMANDS AND WORKING CONDITIONS:</h1><ul><li>
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.</li><li>
Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
</li><li>The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
</li><li>The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and &quot;material assist&rdquo; devices for the heavier items.</li></ul><h1 class="jobSectionHeader">
EDUCATION AND LICENSES:</h1><ul><li>
High School diploma or G.E.D. required. Bachelor&rsquo;s degree preferred</li><li>
Must have a valid PCT national certification or state specific certification as defined by Center for Medicaid/Medicare (CMS)All appropriate state licensure, education, and training (if any) required.</li><li>
Demonstrated commitment to organization culture, values, and customer service standards</li><li>
Attendance and active participation in all applicable preceptor training programs as established by education leadership
</li><li>Attends Fresenius and publicly offered skill-based training as assigned by Clinical Manager.</li></ul><h1 class="jobSectionHeader">
EXPERIENCE AND REQUIRED SKILLS:</h1><ul><li>
At least five years patient care experience in a hospital setting or a related facility preferred.
</li><li>Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.</li></ul><h1 class="jobSectionHeader">
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.</h1></div></div>
EOE, disability/veterans</div>

Patient Care Technician Preceptor - PCT - Dialysis

PREVEA HEALTH

<div>This position is full-time, 40-hours per week working five, 8-hour days in a call center setting. It is full-time benefit eligible.
Patient Service Representative 
 
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health&mdash;they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
 
 
Job Summary 
The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. 
 
What you will do
<ul>
<li>Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea.</li>
<li>Obtain and confirm accurate demographic and insurance coverage information.</li>
<li>Route medical inquiries, complaints &amp; messages to appropriate parties.</li>
<li>Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs.</li>
<li>Collect required payments, including co-payments, outstanding balances, and payments due at the time of service.</li>
<li>Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues</li>
<li>Schedule and confirm patient appointments.</li>
<li>Provide accurate daily batch and/or deposits to appropriate staff for processing.</li></ul> 
 
Education Qualifications
<ul>
<li>High School Diploma and/or GED Required</li>
</ul>
Experience Qualifications
<ul>
<li>1-3 years Experience in customer service, insurance and/or healthcare setting Preferred</li>
</ul>
Skills and Abilities
<ul>
<li>Display proficient telephone and computer skills with clear and professional speaking abilities.</li>
<li>Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction.</li>
<li>Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance.</li>
<li>Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes.</li>
<li>Capable of effectively and positively interacting with staff members throughout the company.</li>
<li>Promote teamwork and provide a supportive environment throughout the organization.</li>
<li>Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately.</li>
<li>Able to work independently and think critically using provided information.</li>
</ul>
Physical Demands
<ul>
<li>Sit - Constantly</li>
<li>Stand - Rarely</li>
<li>Walk - Rarely</li>
<li>Drive - Rarely</li>
<li>Climb (Stairs/Ladders) - Rarely</li>
<li>Bend (Neck) - Frequently</li>
<li>Gross Manipulation (Hands/Arms) - Rarely</li>
<li>Squat - Rarely</li>
<li>Twist/Turn (Neck) - Occasionally</li>
<li>Lift/Carry 0-10 lbs. - Rarely</li>
<li>Lift/Carry 11-25 lbs. - Rarely</li>
<li>Lift/Carry 26-35 lbs. - Rarely</li>
<li>Push/Pull up to 10 lbs. - Rarely</li>
<li>Push/Pull 11-25 lbs. - Rarely</li>
<li>Push/Pull 26-35 lbs. - Rarely</li>
<li>Reach (Above shoulder level) - Rarely</li>
<li>Reach (Below shoulder level) - Constantly</li>
<li>Simple Grasping (Hands/Arms) - Constantly</li>
<li>Fine Manipulation (Hands/Arms) - Constantly</li>
<li>Gross Manipulation (Hands/Arms) - Constantly</li></ul> 
 
Working Conditions
<ul>
<li>Noise - Occasionally</li></ul> 
 
Travel Requirements
<ul>
<li>5%</li></ul> 
 
Hearing Requirements
<ul>
<li>Hears Whispers &lt; 3 feet - Constantly</li>
<li>Hears Whispers 3-8 feet - Constantly</li></ul> 
 
Vision Requirements
<ul>
<li>Color Discrimination - Constantly</li>
<li>Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly</li>
<li>Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly</li></ul> 
 
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify</div>

Patient Service Representative - Call Center (Full Time)

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