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helpdesk tech ii

SpotOn

<div><p><b>About SpotOn</b></p><p>
We&rsquo;re not just building restaurant tech, we&rsquo;re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.</p><ul><li><p><b>
Named the #1 Restaurant POS by G2 </b>(Fall 2025), based on ratings from real users</p></li><li><p>
Rated the<b> top-rated point-of-sale</b> (POS) for restaurants, bars, retail, and small businesses by Capterra users</p></li><li><p>
Awarded <b>Great Places to Work </b>and Built In&rsquo;s <b>Best Workplaces</b> for multiple years running</p></li></ul><p>
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you&rsquo;re looking to make an impact with heart and hustle, SpotOn is the place for you.</p><p>
Helpdesk Technicians support SpotOn Employees and Contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned.</p><h3 class="jobSectionHeader"><b>
Essential Functions</b></h3><ul><li><p>
Keep regular office hours in assigned SpotOn office</p></li><li><p>
Handling tickets for tasks such as;</p><ul><li><p>
User administration (onboarding, offboarding, changes, resets, unlocks, etc)</p></li><li><p>
Desktop support (hardware, software, and services)</p></li><li><p>
Licensing (provisioning and deprovisioning)</p></li><li><p>
Hardware requests</p></li></ul></li><li><p>
Asset tracking (assignment, return, retirement)</p></li><li><p>
Auditing (User and Accounts)</p></li><li><p>
Regular maintenance and patching</p></li><li><p>
Basic hardware setup and repair</p></li></ul><p><b>
MINIMUM QUALIFICATIONS</b><br>
Intermediate Knowledge of Okta User/Group Management<br>
Intermediate Knowledge of Google Workspace User/Group Management/Administration<br>
Intermediate Knowledge of Macintosh and Windows Configuration and Administration<br>
Moderate Skill in Troubleshooting Desktop Hardware<br>
Basic Skill in Upgrading and basic repair of PC hardware<br>
Moderate Knowledge with Networking Technologies<br>
Moderate Knowledge in VoIP Softphone and Telephony Services<br>
Good US English verbal and written communication skills (multi-lingual preferred)</p><p><b><br>
EXPERIENCE REQUIREMENTS</b><br>
3 year in similar Helpdesk role<br>
2 years with Google Apps for Business or similar service<br>
2 years with Okta or similar service</p><p><b><br>
EDUCATION REQUIREMENTS</b><br>
High school diploma<br>
CompTIA A+, Network+, and/or Tech+ or similar preferred</p><p></p><p><b><br>
Benefits:
</b></p><p>At SpotOn, we put people above everything else. We&rsquo;re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can&rsquo;t take care of our clients without taking care of our employees first, and that&rsquo;s why we invest in you with a competitive benefits package which includes:</p><ul><li><p>
Medical, Dental and Vision Insurance</p></li><li><p>
401k with company match</p></li><li><p>
RSUs</p></li><li><p>
Paid vacation, 10 company holidays, sick time, and volunteer time off</p></li><li><p>
Employee Resource Groups to build community and inclusion at work</p></li><li><p>
Monthly cell phone and internet stipend</p></li><li><p>
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development</p></li></ul><p></p><p><br>
Compensation:</p><p>
Our base pay range is $33/hr-43/hr for this role<br>
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan</p><p><i><br>
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.</i></p><p><i>
We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@</i><i>spoton.com</i><i>). If something seems suspicious, please contact us at </i><i>careers@spoton.com</i><i>.</i></p><p><i>
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.</i></p><p><i>
SpotOn is an E-Verify company.</i></p></div>

Helpdesk Tech II

MERCOR

<div><p>A prestigious tech company is seeking a Software Engineer II to join their Safe Ads Experiences (SAE) team. This team is building the next-generation data collection platform SPECTRA, which will shape the future of how human-labeled data is collected and used in the company's systems. The role offers the opportunity to impact responsible advertising, user data privacy, and public trust through data-driven insights.</p><p><b>
Responsibilities</b></p><ul><li>
Drive technical implementation and testing of complex data pipeline features within the SPECTRA platform, ensuring robust end-to-end functionality and meeting project release timelines
</li><li>Design and develop data processing pipelines using SQL and Python to handle large-scale data collection, transformation, and quality monitoring workflows
</li><li>Build and maintain dashboards and visualization tools to provide visibility into data quality, rater performance, and platform metrics for stakeholders across multiple teams
</li><li>Create comprehensive end-to-end tests and monitoring alerts to ensure platform reliability, data integrity, and proactive identification of issues in the data collection workflow
</li><li>Debug and troubleshoot complex data flow issues across the SPECTRA platform, identifying root causes and implementing solutions to maintain high system availability
</li><li>Collaborate closely with Technical Leads and engineering teams to implement backend data processing logic and ensure adherence to development standards and best practices
</li><li>Partner with Product Data Operations (PDO) teams to coordinate human labeling workflows, budget planning, vendor management, and rater performance optimization
</li><li>Work with Taxonomists and Data Labeling Analysts to ensure proper data classification, labeling guidelines implementation, and quality assurance processes
</li><li>Coordinate with vendor partners to support external data collection operations, ensuring seamless integration with SPECTRA's multi-review and quality monitoring systems
</li><li>Support smart sampling initiatives and targeted data collection strategies that have delivered significant cost savings and improved data quality across advertising systems
</li></ul><p><b>Qualifications</b></p><ul><li>
Experience in SQL development writing complex queries, data transformations, and working with large datasets in production environments
</li><li>Proficient in Python with experience in data processing, automation, and pipeline development using object-oriented programming principles
</li><li>Experience with data engineering pipelines including ETL processes, data modeling, and building scalable data processing workflows
</li><li>Hands-on experience with data visualization and dashboard tools such as Tableau or similar platforms for creating actionable insights from large datasets
</li><li>Strong analytical and problem-solving skills with demonstrated ability to debug complex data issues and implement effective solutions
</li><li>Experience with data quality monitoring and automated testing frameworks to ensure data accuracy, completeness, and reliability
</li></ul><div>Preferred Qualifications:<br>
<ul><li>Degree in Computer Science or related field</li><li>Machine Learning experience with understanding of ML model training data requirements, feature engineering, and model evaluation metrics</li><li>Experience building and scaling large products or systems</li><li>Experience with building privacy and ads-related products is a big plus</li><li>Experience working with human labeling and annotation systems including workflow design, quality assurance, and vendor management in data collection operations</li><li>Prior experience working with the company or its internal tools is a plus
</li></ul></div><p>Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.</p><p><b>
About Cincinnatus</b></p><p>
Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives.</p><p>
Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows.</p><p>
Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus.</p><p><b>
Equal Employment Opportunity</b></p><p>
Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic.</p><p>
Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.</p></div>

Software Engineer II

Hayden AI

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.
 <br/>
 <br/>
 From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Machine Learning Operations Engineer
 <br/>
 <br/>
 <strong>
  Company:
 </strong>
 Hayden AI Technologies, Inc.
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 460 Bryant Street, Suite 100, San Francisco, CA 94107
 <br/>
 <br/>
 <strong>
  Position Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Optimize orchestration processes to ensure efficient deployment and management of AI models.
  </li>
  <li>
   Implement cost-saving strategies to minimize infrastructure expenses while maximizing performance.
  </li>
  <li>
   Upgrade throughput to enhance scalability and responsiveness of AI systems.
  </li>
  <li>
   Collaborate with cross-functional teams to identify bottlenecks and implement solutions to improve workflow efficiency.
  </li>
  <li>
   Ship new features and updates rapidly while maintaining high levels of quality and reliability.
  </li>
  <li>
   Deploy and monitor machine learning models produced by deep learning engineers.
  </li>
  <li>
   Design, deploy, and maintain performant and scalable processes for data acquisition and manipulation to enhance dataset accessibility.
  </li>
  <li>
   Participate actively in the team's software development process, including design reviews, code reviews, and brainstorming sessions.
  </li>
  <li>
   Maintain accurate and updated software development documentation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Degree Requirements
  <br/>
  <br/>
 </strong>
 Bachelor of Science or Engineering degree or a foreign equivalent in Robotics, Machine Learning, Computer Science, Electrical Engineering, Electronics and Telecommunication Engineering, or a related field.
 <br/>
 <br/>
 <strong>
  Experience Requirement
  <br/>
  <br/>
 </strong>
 One (1) year of work experience in the job offered or as a Deep Learning Engineer, Perception Engineer II, MLOps, Research Engineer II, Machine Learning, Computer Vision Intern, or another related deep learning engineer role.
 <br/>
 <br/>
 <strong>
  Other Special Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One (1) year of work experience with all of the following:
  </li>
  <ul>
   <li>
    Deploying real-world applied computer vision (including deep learning models) on edge devices
   </li>
   <li>
    Python programming and software design
   </li>
   <li>
    C++
   </li>
   <li>
    Software development tools and libraries including PyTorch, OpenCV, TensorFlow, MLflow
   </li>
   <li>
    Automated data annotation
   </li>
   <li>
    Distributed training in the cloud
   </li>
   <li>
    Deploying and managing GPU clusters for ML pipelines and workflows
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Rate of Pay:
 </strong>
 $135,699.00 to $190,000.00 per year
 <br/>
 <br/>
 <strong>
  Location of Position and Interview:
  <br/>
  <br/>
 </strong>
 Hayden AI Technologies, Inc.
 <br/>
 <br/>
 460 Bryant Street, Suite 100
 <br/>
 <br/>
 San Francisco, CA 94107
 <br/>
 <br/>
 <strong>
  Applicants Should Submit Resumes To
  <br/>
  <br/>
 </strong>
 Janet Le-Mcintosh
 <br/>
 <br/>
 janet.le@hayden.ai
 <br/>
 <br/>
 Hayden AI Technologies, Inc.
 <br/>
 <br/>
 460 Bryant Street, Suite 100
 <br/>
 <br/>
 San Francisco, CA 94107
</div>


Machine Learning Operations Engineer

MissionStaff

<div>
 We connect top talent in Business Services, Tech, Marketing &amp; Creative with companies of all sizes&mdash;offering flexible, high-touch staffing solutions. We are currently filling the following direct-hire job for our client.
 <br/>
 <br/>
 <strong>
  Office Manager / Executive Assistant
  <br/>
  <br/>
 </strong>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Join a dynamic and innovative organization at the forefront of AI-driven design technology. As an Office Manager / Executive Assistant, you will be the heartbeat of our San Francisco HQ, ensuring the smooth operation of our office, providing exceptional support to top leaders, and fostering a polished, welcoming environment. This role offers an exciting opportunity to be instrumental in a rapidly growing startup culture where your proactive attitude and organizational prowess will make a significant impact.
 <br/>
 <br/>
 <strong>
  Required Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2+ years experience in office management, executive assistance, operations, hospitality, or related administrative roles
  </li>
  <li>
   Extremely organized, proactive, and detail-oriented with strong follow-through abilities
  </li>
  <li>
   Superior communication skills, both written and verbal
  </li>
  <li>
   Demonstrated vendor management and logistics skills
  </li>
  <li>
   High level of discretion, judgment, and sensitivity handling confidential information
  </li>
  <li>
   Competency in managing calendars, scheduling, and meeting logistics
  </li>
  <li>
   Ability to operate effectively in a fast-paced, ambiguous startup environment
  </li>
  <li>
   Proficiency in Notion workspace, Google Workspace, Slack, and general tech-savviness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience supporting C-level executives and senior leadership
  </li>
  <li>
   Hospitality or event hosting experience, including vendor and building management
  </li>
  <li>
   Background working within high-growth tech, startup, finance, PE/VC, or consulting sectors
  </li>
  <li>
   Experience with onboarding and supporting remote or hybrid teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.
 <br/>
 <br/>
</div>


Office Manager / Executive Assistant

Milestone Technologies

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><h3 class="jobSectionHeader"><b>
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We need people who can resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). Strong Mac OS and Windows experience required.</b></h3><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>
Job Responsibilities</b><br>
<ul><li><b>Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible</b></li><li><b>Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network</b></li><li><b>Support user requests and performs remote installations as needed</b></li><li><b>Assist remote users with access problems ranging from password resets to network access failures</b></li><li><b>Support messaging &amp; calendaring services and content collaboration</b></li><li><b>Support issues with mobile devices</b></li><li><b>Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service</b></li><li><b>Attend and participate in weekly team syncs by driving actionable discussions</b></li><li><b>Display learning agility by actively seeking answers when technically challenged</b></li><li><b>Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements</b></li></ul></h3><h3 class="jobSectionHeader"><b>
Required Skills</b></h3><ul><li><b>2+ years of experience in a helpdesk role or similar</b></li><li><b>Strong interpersonal communication skills with a high degree of empathy is a must</b></li><li><b>Complete understanding of Microsoft Outlook client</b></li></ul><h3 class="jobSectionHeader"><b>
Strong Mac and Windows technical support experience and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality</b><br>
<ul><li><b>Experience in supporting PCs and Windows OS in a commercial or enterprise environment is preferred</b></li><li><b>Applied experience with Microsoft Exchange, including a firm understanding of Groups and permissions is key</b></li><li><b>Comprehensive knowledge of Windows is a plus, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues</b></li><li><b>Deep understanding of fault domain isolation, and root-cause analysis is essential for success in this role</b></li><li><b>Proven experience resolving secure network access problems involving but not limited to digital certificate authentication and client remote access services, either using Juniper Networks or Cisco solutions</b></li><li><b>Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.</b></li><li><b>Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment</b></li><li><b>Working knowledge of Active Directory and basic AD administration</b></li></ul></h3><p></p><div><br>
#LI-JW1</div><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range: W2 Contract role<br>
he estimated pay range for this position is USD $32.00/Hr. - USD $35.00/Hr. and is a Non-Exempt role.<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Service Desk Technician L2

Samba TV

<div>
 <p>
  <strong>
   Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Samba is looking for a Director of Content Marketing to lead and elevate our content strategy end-to-end. In this role, you will build a high-performing content engine, our own editorial newsroom, powered by Samba&rsquo;s unmatched media intelligence across TV, web, and emerging platforms. You&rsquo;ll shape the stories that define our brand, showcasing our industry-leading TV and digital viewership data, AI/ML innovations, agentic workflow solutions, and next-generation ad tech products.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a senior leader operating at the intersection of advanced AI technology and programmatic advertising, you will translate complex data science concepts into clear, compelling content that engages advertisers, agencies, publishers, and technology partners. You will own the full content lifecycle from ideation to distribution, while partnering closely with Product Marketing, PR, Sales, Technical teams, and executive leadership to ensure alignment and impact across the organization. You will manage a small scale high performing team. Deliverables will depend on your storytelling skills and ability to project manage creation of snackable quick visual bites of insights (charts, infographics, etc), as well as shorter reports.
 </p>
 <p>
  <p>
   <br/>
  </p>
  <strong>
   What You'll Do
  </strong>
  <ul>
   <li>
    <strong>
     Content Strategy &amp; Execution
    </strong>
   </li>
   <li>
    Build and lead a high-performing content engine, our editorial newsroom, leveraging Samba&rsquo;s cross-screen media intelligence.
   </li>
   <li>
    Drive a focused content strategy aligned with launches, GTM priorities, and audience needs.
   </li>
   <li>
    Produce high-impact, multi-format content (reports, visuals, articles, social, case studies, videos, enablement).
   </li>
   <li>
    Translate complex data and AI/ML concepts into clear, snackable narratives.
   </li>
   <li>
    Create repeatable storytelling frameworks around cross-screen insights, measurement, AI audiences, and ad effectiveness.
   </li>
   <li>
    Own the content calendar end-to-end for timely, high-quality output.
   </li>
   <li>
    Collaborate with data science, product, and engineering for accuracy and clarity.
    <br/>
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     Thought Leadership &amp; Brand Storytelling
    </strong>
   </li>
   <li>
    Position Samba as the leader in AI-driven advertising, cross-screen measurement, and the future of streaming.
   </li>
   <li>
    Partner with PR/Comms on executive thought leadership, media narratives, and analyst/conference content.
   </li>
   <li>
    Identify content opportunities from trends, competition, customer insights, and internal innovation.
   </li>
   <li>
    Ensure narrative consistency across touchpoints and develop strong customer stories that demonstrate ROI.
    <br/>
   </li>
  </ul>
  <ul>
   <li>
    <strong>
     Social &amp; Distribution
    </strong>
   </li>
   <li>
    Manage and optimize distribution across LinkedIn, X, and other channels.
   </li>
   <li>
    Lead social strategy to amplify thought leadership and product news.
   </li>
   <li>
    Monitor engagement and performance to refine content decisions
   </li>
   <li>
    Collaborate with Digital Marketing to support SE- O, SEM, and paid promotion.
   </li>
  </ul>
  <p>
   <br/>
  </p>
  <strong>
   Who You Are
  </strong>
  <ul>
   <li>
    7&ndash;10+ years in B2B tech content marketing; 5+ in ad tech, martech, data platforms, or SaaS.
   </li>
   <li>
    Strong understanding of programmatic advertising, identity, clean rooms, measurement, and attribution.
   </li>
   <li>
    Experience creating content on AI/ML, data science, predictive analytics, and AI-driven marketing.
   </li>
   <li>
    Hands-on use of AI tools (e.g., GPT, Claude, autonomous agents, orchestration frameworks).
   </li>
   <li>
    Senior-level IC who independently drives projects end-to-end.
   </li>
   <li>
    Management experience. You have led and coached a team of high - performers.
   </li>
   <li>
    Exceptional writer/storyteller able to simplify technical concepts for varied audiences.
   </li>
   <li>
    Full-stack creator across visuals, long-form, social, technical content, and enablement.
   </li>
   <li>
    Skilled at producing mobile-first, instantly scannable insights.
   </li>
   <li>
    Data-driven, using analytics to guide strategy.
   </li>
   <li>
    Experience partnering with PR on media relations and executive visibility.
   </li>
   <li>
    Strategic thinker who executes with high quality and speed.
   </li>
   <li>
    Curious, collaborative, and effective across Product, Sales, Marketing, and Exec teams.
   </li>
   <li>
    Learns quickly and thrives in fast-changing environments.
   </li>
   <li>
    Passionate about ad tech, AI, streaming/TV, and privacy trends.
   </li>
   <li>
    Bias for action&mdash;ships, learns, iterates.
   </li>
   <li>
    Writes in a clear, human, on-brand voice.
   </li>
   <li>
    Ad tech expertise from top Ad Tech companies.
   </li>
   <li>
    Background creating content for AI/ML products or data science teams.
   </li>
   <li>
    Knowledge of CTV, streaming economics, and TV measurement.
   </li>
   <li>
    Agency or brand-side experience.
   </li>
   <li>
    Comfortable speaking at conferences.
   </li>
   <li>
    BA in Marketing, Communications, Journalism; advanced degree a plus.
   </li>
   <li>
    <br/>
   </li>
   <li>
    <strong>
     Technical &amp; Tool Proficiency
    </strong>
   </li>
   <li>
    AI content tools (Claude, ChatGPT, Jasper, Writer.com).
   </li>
   <li>
    Marketing tech such as HubSpot, Salesforce, GA, SEMrush/Ahrefs.
   </li>
   <li>
    CMS platforms (WordPress, Contentful).
   </li>
   <li>
    Design collaboration tools (Figma, Canva, Adobe).
   </li>
   <li>
    Project management software (Asana, Monday, Jira).
   </li>
   <li>
    Strong grasp of SEO and multi-channel distribution.
    <br/>
   </li>
  </ul>
 </p>
 <p>
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 </p>
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 <p>
  <span>
   Samba TV expects to offer a base salary between $170,000 - $180,000 per year for roles to be performed in New York or California; actual base salary offered will depend on various factors, including but not limited to, location, experience, and performance. Base salary is just one component of Samba TV&rsquo;s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp;&nbsp;We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law.
  </span>
  <strong>
   For further details, please see Samba's
  </strong>
  <strong>
   Applicant Privacy Policy
  </strong>
  <strong>
   .
  </strong>
  <strong>
   For residents of the EU , Samba Inc. is the data controller.
  </strong>
 </p>
</div>


Director of Content Marketing

University of California - San Francisco

<p></p><div><div><div><div><p>The final salary and offer components are subject to additional approvals based on UC policy.</p>
<p>Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $29.68 - $42.48 (Hourly Rate).</p>
<p>To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>Under direct supervision and guided by the procedures of UCSF Dental Center, the Practice Coordinator 2 is responsible for providing support to the UCSF Oral Medicine Clinic. The Practice Coordinator II/ Treatment Planning Coordinator primary responsibility is managing patient appointments for the Oral Medicine Clinic, the incumbent can act in all capacities of the administrative team including but not limited to: Front desk or Scheduling, <b>insurance verification, requesting pre-authorizations, </b>treatment plan coordinating and managing billing and collections in partnership with the DC&rsquo;s Patient Billing Services (PBS). The Practice Coordinator is the direct liaison between patients and the services they receive at the clinics at any level of care.<br>
<br>
The Practice Coordinator 2 works as a team member and consistently projects a professional and courteous demeanor. The Practice Coordinator II is required to comply with UCSF and School of Dentistry standards and to demonstrate excellent customer service skills with patients and staff. The Practice Coordinator II must have the ability to perform and prioritize multiple tasks and work well with staff, students, patients, and providers.<br>
The Practice coordinator is required to work at any clinic locations as needed and scheduled. This may include weekends and evenings. The incumbent may also support other Dental Center clinics as needed</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>High School graduate or equivalent with 4 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling.</li><li>
Strong knowledge and experience in medical insurance billing, including verifying insurance eligibility, understanding benefits, and managing authorization processes such as requesting pre-authorizations.</li><li>
Ability to analyze situations, prioritize, and develop solutions, and make recommendations.</li><li>
Ability to work independently at the reception desk.</li><li>
Ability to use good judgment and work independently at times under the pressure of deadlines.</li><li>
Excellent customer service and communication/interpersonal skills, both over the telephone and directly.</li><li>
Able to sit at a computer terminal with telephone headphones for extended periods of time.</li><li>
Basic math skills required.</li><li>
Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel.</li><li>
Proven ability to deal with a wide variety of individuals.</li><li>
Ability to deal sensitively and effectively with ill patients.</li><li>
Excellent organizational and problem-solving skills.</li><li>
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.</li><li>
Demonstrated administrative/office coordination skills.</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.</li></ul><ul><li>
Prior experience with appointments, ancillary service or surgical scheduling or a combination of all three.</li><li>
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.</li><li>
Prior experience with EPIC.</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Campus</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>4819 PRACTICE CRD 2
</div></div><div><p><b>Job Category</b></p>
<div>Administrative Support</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Parnassus Heights (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>8AM-5PM Mon-Fri</div></div></div></div><div></div>

Practice Coordinator/Treatment Planning- Scheduling/Front desk

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