hr manager

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assistant manager hr

hospitality manager

Urban Developers Group

Job Title: Service ManagerLocation: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000Project of Urban DevelopersWe are looking for an experienced and proactive Service Apartment Manager to oversee the daily operations of our serviced apartments.Key Responsibilities:&middot; Manage and update listings on online booking platforms (e.g., Airbnb, Booking.com, etc.).&middot; Handle guest communications, inquiries, and reviews promptly and professionally.&middot; Coordinate smooth check-in and check-out processes.&middot; Supervise housekeeping and maintenance teams to ensure cleanliness and readiness of all apartments.&middot; Address guest concerns and resolve issues effectively.&middot; Monitor occupancy rates, pricing strategies, and coordinate with the sales/marketing team to maximize revenue.&middot; Maintain stock and inventory of amenities, linens, and supplies; ensure cost-effective usage.&middot; Coordinate with vendors and service providers for maintenance, repairs, and cleaning.&middot; Prepare regular operational and performance reports for management.Qualifications &amp; Skills:&middot; Master&rsquo;s degree in Hospitality Management, Business Administration, or a related field.&middot; 3&ndash;5 years of experience in hotel operations, serviced apartments, or Airbnb-style property management.&middot; Strong knowledge of online booking systems (Airbnb, Booking.com, etc.).&middot; Excellent communication and guest service skills.&middot; Strong leadership, organizational, and multitasking abilities.&middot; Flexible to work in shifts, weekends, or holidays as required.Job Type: Full-timeWork Location: In person

Service Manager

Far 360 Consultancy

Job Role:<ul><li>Lead and oversee all F&amp;B operations &ndash; restaurants, bars, banquets &amp; events, room service.</li><li>Develop &amp; implement F&amp;B strategy aligned with hotel brand standards, guest experience, and financial targets .</li><li>Manage menu planning/design in coordination with the culinary team &ndash; new dishes, seasonal updates, guest trends.</li><li>Control costs: food cost, beverage cost, wastage, inventory &amp; procurement.</li><li>Monitor service quality, presentation, guest satisfaction; handle guest feedback and complaints professionally.</li><li>Ensure all outlets comply with health, safety, hygiene, sanitation, licensing (if applicable) regulations.</li><li>Recruit, train, develop, and supervise F&amp;B staff; build a high-performing team; set KPIs, conduct performance reviews.</li><li>Collaborate with Sales &amp; Events/ Banquets team for large functions, weddings, corporate events &ndash; ensure smooth execution, profitability, service quality.</li><li>Work with Finance &amp; GM on budgeting, forecasting, monthly/quarterly reports (sales, cost, variance, P&amp;L for F&amp;B department).</li><li>Maintain standards of cleanliness, ambience, service in all outlets; ensure equipment/fixtures are maintained.</li><li>Flexible to work shifts, weekends, holidays</li></ul>Requirements / Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Hotel &amp; Restaurant Management, Business or related field (preferred).</li><li>Proven experience (ideally 10 years or more) in F&amp;B management role in a similar 4- or 5-star hotel environment.</li><li>Strong understanding of F&amp;B operations, cost control, budgeting, menu design, guest service excellence.</li><li>Excellent leadership, communication, interpersonal and problem-solving skills.</li><li>Ability to work under pressure, flexible hours, good organisational skills.</li><li>Knowledge of health &amp; safety / hygiene regulations.</li><li>Professional grooming and attitude.</li></ul>Job Type: Full-timePay: Rs185,000.00 - Rs230,000.00 per monthApplication Question(s):<ul><li>Do you have a bachelor's degree in hospitality management?</li></ul>Experience:<ul><li>relevant: 8 years (Required)</li></ul>Work Location: In person

F&B Manager-Hospitality

Job Title: Assistant Service ManagerLocation: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000Project of Urban DevelopersThe Assistant Service Apartment Manager will support the Manager in day-to-day operations of serviced apartments, ensuring smooth functioning, excellent guest service, and efficient coordination with staff, vendors, and investors.Key Responsibilities:- Assist the Manager in handling daily operations of serviced apartments.- Manage guest communications, bookings, and follow-ups on online platforms (Airbnb, Booking.com, etc.).- Support check-in/check-out procedures and address guest inquiries or minor issues.- Supervise housekeeping and maintenance staff to ensure cleanliness and readiness of apartments.- Help maintain apartment listings, pricing updates, and promotional activities online.- Maintain inventory of amenities and coordinate procurement as required.- Prepare basic occupancy, maintenance, and guest feedback reports.- Coordinate with vendors for timely repair or maintenance work.- Assist in maintaining positive communication with property investors and guests.- Step in for the Manager in his/her absence when required.Qualifications &amp; Skills:- Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).- 2&ndash;3 years of experience in hotel or serviced apartment operations.- Basic knowledge of online booking platforms (Airbnb, Booking.com, etc.).- Good communication, organization, and multitasking skills.- Team player with a positive attitude and customer service mindset.- Flexible to work shifts, weekends, or holidays as needed.Job Type: Full-timeWork Location: In person

Assistant Service Manager

Unze Trading (Pvt). Ltd.

The Country Head &ndash; Restaurant will serve as the strategic and operational leader for all hospitality brands under the group&rsquo;s portfolio, including Baranh, Haute Dolci (HD), and Elysian Sweet. The incumbent will be responsible for steering the organization&rsquo;s vision, driving profitability, operational excellence, people growth, and brand sustainability in line with the group&rsquo;s global standards and long-term objectives.This role demands a transformational leader who can integrate strategy, innovation, and people to deliver a seamless, elevated guest experience across all business verticals.Responsibilities:1. Define, communicate, and execute a unified long-term strategic roadmap for all brands under the Pakistan portfolio, aligned with global business goals.2. Lead national expansion initiatives including new restaurant openings, regional diversification, and franchising partnerships.3. Represent Pakistan operations at the Group Executive Board, translating market insights into actionable growth strategies.4. Identify business opportunities through competitive benchmarking, consumer trends, and local market analytics.5. Champion organizational agility and innovation across the brands to sustain long-term growth and market relevance.6. Hold full P&amp;L accountability for Pakistan operations, ensuring top-line growth and bottom-line profitability.7. Oversee financial planning, forecasting, and performance management with the Finance &amp; Commercial teams.8. Approve annual operating budgets, cost-control strategies, and pricing models to maintain strong financial health.9. Monitor financial KPIs including sales trends, cost of goods, labor ratios, and EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) performance.10. Ensure transparency and fiscal discipline in all procurement, inventory, and contracting activities.11. Present consolidated financial performance reports and strategic insights to the Global Executive Board12. Establish and monitor operational KPIs, SOPs, and audit mechanisms across all brands and outlets.13. Ensure consistency in operational execution, product quality, and customer experience through continuous improvement programs.14. Lead cross-functional collaboration between operations, supply chain, marketing, HR, and finance to ensure cohesive performance.15. Approve new menu launches, brand campaigns, and seasonal offerings ensuring operational readiness and quality control.16. Drive digital transformation and system integration to enhance operational efficiency and data-driven decision-making.17. Build, lead, and inspire a high-performing leadership team through a culture of accountability, empowerment, and excellence.18. Oversee succession planning, leadership development, and performance management frameworks.19. Approve all senior-level hiring and mentor emerging leaders across departments.20. Partner with HR to drive employee engagement, learning interventions, and compliance with labor laws and ethical standards.21. Promote a collaborative and inclusive organizational culture that reflects the brand&rsquo;s values and service ethos.22. Safeguard each brand&rsquo;s identity, culture, and guest promise across all sites.23. Monitor guest experience metrics (NPS, feedback analytics, reviews) and lead improvement programs.24. Approve brand presentation standards, including ambiance, uniforms, and customer interaction protocols.25. Collaborate with the marketing team on brand campaigns, influencer partnerships, and market activation plans.26. Act as the public and media spokesperson for Pakistan operations, managing key partnerships and public relations.27. Ensure strict compliance with all local laws, health and safety regulations, and food industry standards.28. Oversee internal audits, risk assessments, and operational safety protocols.29. Implement governance frameworks ensuring transparency and ethical conduct across all operations.30. Ensure facility maintenance, asset integrity, and business continuity planning through the Projects &amp; Maintenance function.Requirements :&middot; Master&rsquo;s degree in Business Administration, Hospitality Management, or related discipline.&middot; International certifications in Leadership, Strategic Management, or Hospitality Operations (preferred&middot; Minimum 15&ndash;20 years of leadership experience, with at least 8 years in senior management within the hospitality, F&amp;B, or restaurant industry.&middot; Proven record in multi-brand or multi-site operations, strategic expansion, and P&amp;L management.&middot; Exposure to international brand standards and cross-cultural leadership is highly desirable.&middot; Core Competencies:- Strategic and commercial acumen- Leadership &amp; people development- Operational excellence and quality assurance- Financial management and business analytics- Brand and guest experience management- Governance, ethics, and complianceJob Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Country Head - Restaurant

Nadeem's Caterers & event Management

We are seeking a highly motivated 'Restaurant Manager' to join our team. The ideal candidate will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. The 'Restaurant Manager' will support in leading and motivating the team to achieve business goals together with bringing happiness to all food tables. This is a key leadership role which require the following responsibilities<ul><li>Assist in managing and supervising restaurant staff, including scheduling, training, and performance evaluations.</li><li>Lead by example and ensure all staff adhere to company policies and procedures.</li><li>Supervision, operations, excellent customer service</li><li>Resolve customer complaints and ensure guest satisfaction.</li><li>Oversee daily operations, including opening and closing procedures.</li><li>Monitor inventory levels and assist with ordering supplies.</li><li>Ensure compliance with health and safety regulations.</li><li>Ensure a high level of customer service is maintained at all times.</li><li>Address and resolve any customer issues promptly and professionally.</li><li>Monitor and respond to customer feedback to improve service quality.</li></ul>Job Type: Full-timePay: Rs150,000.00 per month

Restaurant Manager

RIZQ

About the Role:We are looking for an experienced and driven Project Manager to lead the operations and expansion of Rizq&rsquo;s Daal Chawal food cart initiative in Lahore. The role involves managing current operations, setting up new carts, overseeing sales and financial performance, and ensuring compliance with food safety standards.Key Responsibilities:<ul><li>Oversee daily operations and performance of all existing Daal Chawal carts.</li><li>Lead the expansion plan by increasing sales on existing carts, by opening new carts and branches including site identification, setup and hiring staffing.</li><li>Monitor sales performance, identify low-performing carts, and relocate or optimize operations.</li><li>Manage cash handling, sales tracking, and expense reporting.</li><li>Coordinate with procurement, finance, and marketing teams to ensure smooth workflows.</li><li>Conduct regular market analysis to identify trends and new location opportunities.</li><li>Prepare weekly and monthly performance reports for management.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Hospitality Management, Food Sciences, or Business Administration.</li><li>5+ years of experience in hospitality, restaurant, or food outlet operations.</li><li>HACCP certification is mandatory.</li><li>Strong understanding of food safety, cash management, and sales operations.</li><li>Excellent leadership, analytical, and communication skills.</li><li>Hands-on, field-oriented individual with the ability to manage multiple sites.</li></ul>Key Skills:<ul><li>Operational Leadership</li><li>Sales &amp; Performance Management</li><li>Financial Acumen</li><li>Food Safety Compliance</li><li>Market Analysis</li><li>Team Supervision</li></ul>How to Apply:Send your resume to: nawal.amer@rizq.org Don't forget to write subject: Project Incharge (Rizq Khana)Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Project Manager (Rizq Khana)

Mokha Trading Company

Retail Store Manager &ndash; 5&ndash;7 Years ExperienceWe are seeking an experienced and highly organized Retail Store Manager to oversee daily operations and ensure exceptional customer experience. The ideal candidate will have 5&ndash;7 years of proven retail or F&amp;B retail management experience, strong leadership abilities, and the capability to drive store performance, efficiency, and team development.Key Responsibilities<ul><li>Oversee daily store operations, staff schedules, and customer service delivery</li><li>Manage inventory, stock planning, wastage control, and timely reordering</li><li>Ensure accurate daily reporting, sales reconciliation, and cash management</li><li>Maintain store presentation, hygiene, visual display, and F&amp;B service standards</li><li>Train, supervise, and evaluate team members; ensure consistent service quality</li><li>Monitor KPIs and implement action plans for performance improvement</li><li>Resolve customer issues professionally and maintain service-level benchmarks</li><li>Enforce company policies, SOPs, health &amp; safety, and compliance standards</li></ul>Requirements<ul><li>Graduate degree (Business, Hospitality, or related field preferred)</li><li>5&ndash;7 years of experience in retail management</li><li>F&amp;B industry experience is mandatory</li><li>Excellent English communication skills (written &amp; verbal)</li><li>Proficiency in MS Office (Excel, Word, PowerPoint)</li><li>Strong background in inventory management, stock control, and reporting</li><li>Knowledge of F&amp;B operations, hygiene practices, and service workflows</li><li>Strong leadership, problem-solving, and organizational skills</li><li>Ability to work under pressure and manage high-volume environments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Retail Store Manager

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