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hotel director

RAFFLES

Has responsibility for the overall operations of the Hotel s Rooms and Food &amp; Beverage including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Hotel Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel. KEY ROLES AND RESPONSIBILITIES: <ul> <li>Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.</li> <li>Support the hotel s annual budgeting process and adhere to Accor established guidelines.</li> <li>Assist in managing the hotel s budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.</li> <li>Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals</li> <li>Follow ACCOR protocol in approving expenses, and obtaining the approval first from the General Manager and Financial Controller for items which require approval at this level before implementation.</li> <li>Be present to personally welcome key residents and patrons</li> <li>Be the host for Raffles Residents Evening Cocktail, if applicable.</li> <li>Help to ensure all Marketing and PR Communications are in compliance with Raffles Brand Marketing guidelines</li> <li>Support and help to prepare and submit the weekly GM reports to RVP of Operations and Brand President</li> <li>Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager</li> <li>Represent the Raffles Brand in projecting a credible image to the market, residents and colleagues alike.</li> <li>Comply with Raffles established guidelines on the hotel organizational structure and reporting lines, for example ExCom structure.</li> <li>Comply with Raffles established guidelines on recruitment, appointment and promotion of ExCom, Department Heads and colleagues.</li> <li>Comply with ACCOR &amp; Raffles established guidelines on staff fringe benefits.</li> <li>Be visible around the hotel and shows an active interest in our colleagues welfare by asking our colleagues how they are doing regularly.</li> <li>Lead by example in living the Raffles brand values and service culture as well as Code of Ethics</li> <li>Help and support to establish positive owner relations through proper and appropriate communications with the appointed Owner s representative</li> </ul> Follow appropriate protocol in communicating with the appointed Owner s representative and keeping the General Manager informed of such communications

Hotel Manager

NOVOTEL

Responsibilities: <ul> <li>Oversee day-to-day operations of all hotel departments</li> <li>Implement and maintain luxury hotel quality standards</li> <li>Coordinate activities between departments for a seamless guest experience</li> </ul> Guest Experience <ul> <li>Ensure exceptional guest satisfaction through personalised service</li> <li>Manage guest feedback and complaints efficiently</li> <li>Greet VIP guests and handle special requests</li> </ul> Financial Performance <ul> <li>Develop and monitor budgets in collaboration with senior management</li> <li>Optimise revenues and control operating costs</li> <li>Implement strategies to increase occupancy and RevPAR</li> </ul> Food &amp; Beverage Management <ul> <li>Oversee all F&amp;B outlets, ensuring profitability, hygiene, and quality standards</li> <li>Develop innovative concepts and menus to enhance guest experience</li> <li>Manage F&amp;B budgets, costs, and supplier relationships</li> </ul> Quality Assurance <ul> <li>Conduct daily hotel inspections and provide written reports</li> <li>Establish and oversee maintenance and deep cleaning plans</li> <li>Ensure compliance with health, safety, and regulatory standards</li> </ul> Team Leadership <ul> <li>Recruit, train, and evaluate staff across all departments</li> <li>Foster a culture of excellence and guest-centric service</li> <li>Conduct performance assessments for department heads and their teams</li> </ul> Strategic Development <ul> <li>Contribute to the hotel's commercial and marketing strategies</li> <li>Develop local and international partnerships to increase brand awareness</li> <li>Anticipate market trends and adapt services to maintain competitiveness</li> </ul> General Management <ul> <li>Manage routine operations in the absence of the General Manager</li> <li>Ensure effective communication and decision-making across all departments</li> <li>Drive continuous improvement in all aspects of hotel operations</li> </ul>

LEGOLAND® Dubai Resort

<div>
 
 
 Scope of work
 
 (JOB PURPOSE)
 
 
 
 
 <ul>
 <li>
 Performs administrative, secretarial, logistics and operational guests related task for several departments within the hotel business unit. Acts as a resource and point of contact for coordinating internal and external projects. Develops systems, methods and procedures for managing and coordinating hotel offers and marketing inquiries. Utilizes knowledge of departments and company to facilitate communications and completion tasks.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Communications and Liaison Role: Reviews emails and other forms of communication. Provides general information of forwards inquiries to appropriate departments. Acts as a resource, point of contact and information source. Maintains ongoing communications and information to staff, including coordinating timelines and schedules.
 </li>
 <li>
 
 
 Program Administration: Updates data base maintains records and contracts as well as supporting operations where required. Maintains all Ordering of the hotel departments and keeps trace of all orders made through the relevant system.
 </li>
 <li>
 
 
 Admin Support Role: Drafts letters, memos, emails and reports and required to support operational departments. Prepares and tracks proposals. Arranges and coordinates meeting requirements. Maintains duty rosters, Lieu days and Public Holiday count for all Hotel employees and provides weekly update and monthly consolidated reports for all departments, takes minutes of meetings and maintains a status update weekly.
 </li>
 <li>
 
 
 Office Management: Creates and tracks method to maintain contracts, project works and information. Maintains all required authority documents such as trade license, alcohol license etc. and places a trace for expiry. Continuously evaluates admin support procedures to ensure high levels of productivity.
 </li>
 <li>
 
 
 Active Guest Communications: Supports operational departments with guest emails and tracks and records all information, laisse with guest relations on emails from guests following any negative comments given and follows up on communication. Including any VIP requests.
 </li>
 </ul>
 
 
 
 
 Tasks Included but not limited to:
 
 
 
 
 <ul>
 <li>
 To establish a proper filing system for all documentations related to Housekeeping Department.
 </li>
 <li>
 To record all incoming / outgoing items in the office
 </li>
 <li>
 To carry out required ATW and Onsite HSE and Maintenance requirements for any 3rd party work required within the hotel.
 </li>
 <li>
 To trace and record any repairs on operating equipment.
 </li>
 <li>
 To compile all reports daily and safe keep in assigned areas.
 </li>
 </ul>
 
 
 
 
 
 Health &amp; Safety
 
 
 
 Managers/Supervisors are responsible for all aspects of Health, Safety &amp; Security within their department, in line with the Group Policy (HS001). They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.
 
 
 
 
 
 
 Qualifications, Experience, &amp; Skills
 
 
 <ul>
 <li>
 Candidate with Coordinator / Administrative Studies background or equivalent.
 </li>
 <li>
 At least three (3) years of experience in similar job profile and preferable with hospitality industry exposure.
 </li>
 <li>
 Detail, strong analytical, evaluative, coordination and organizing skills;
 </li>
 <li>
 Good command of English both writing and communication skills.
 </li>
 <li>
 Energetic, flexible, and customer focused with strong interpersonal skills to effectively communicate with a wide range of individuals and constituencies in a diverse community
 </li>
 <li>
 Strong organizational and follow-through skills to coordinate work plans, ability to prioritize works based on urgency
 </li>
 <li>
 Possess ability to work under pressure and high demand environment
 </li>
 <li>
 Must have exceptional knowledge of working with MS Programs, Hotel Ordering systems and company/group portals
 </li>
 </ul>
 
 
</div>

Hotel Administrator

Apt Resources

Description Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul> Benefits TBD

Door Lady for Luxurious Hotel

Kempinski Hotel

<div> Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales. </div> <ul> <li> Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Commercial Director.</li> <li> Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Commercial Director.</li> <li> Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.</li> <li> Responsible for prospecting new accounts.</li> <li> Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.</li> <li> Conduct site inspections.</li> <li> Adhere to the Corporate SOP s.</li> <li> Follow up of tentative bookings in the assigned markets.</li> <li> Detailed knowledge of competitor set.</li> <li> Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.</li> <li> Responsible for timely contracting from the client base responsible for.</li> <li> SMART contracting to ensure optimum yielding during annual rate negotiations.</li> <li> Attend trade shows, sales blitz, workshops, etc. in the assigned markets.</li> <li> Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.</li> <li> Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.</li> <li> Execute sales actions within set cost budget structure.</li> <li> Cross Sell other Kempinski Hotels. </li> <li> Aim to achieve the Company Sales Vision.</li> <li> Document all sales actions in SFA (S&amp;C).</li> <li> Update OPERA contact database at all times.</li> <li> Understand, and follow the Company Sales Vision.</li> <li> Participation in Duty Manager rota.</li> <li> Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety.</li> <li> Ensure that all potential and real hazards are reported and rectified immediately.</li> <li> Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. </li> </ul> <div> </div>

Asssistant Director of Sales - Leisure

IHG Hotels & Resorts

Job Title Director of Finance voco Hotels Dubai, UAE Job Description Director of Finance voco Hotels Dubai, UAE Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Finance / Investment Banking Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Position Overview voco Hotels, known for combining unique charm with exceptional hospitality, is seeking an experienced Director of Finance to manage the financial operations of a 452-room property. This leadership role requires balancing owner, auditor, and regulatory requirements while maximizing profitability and safeguarding hotel assets. Core Duties * Lead, coach, and manage the finance team to ensure operational excellence * Establish and maintain ethical, legal, and exceptional accounting standards * Conduct financial analysis, monitor data trends, and budget effectively to maximize returns * Oversee payment options, inventory controls, and financial dispute resolution to enhance guest experience * Supervise accounting functions including Accounts Payable, Purchasing, and Payroll * Negotiate hotel space and tenant leases, manage assets, prepare business projections, and handle government reports and tax returns Candidate Requirements * Bachelor s degree or higher in Accounting or Finance * 4 8 years hotel accounting or auditing experience, with at least 1 year as Director of Finance or 3 years as Assistant Controller/leadership role * Strong knowledge of hotel financial management, payroll, asset management, and reporting * Professional accounting or finance certification preferred * Excellent leadership, organizational, and analytical skills

Director of Finance

VerifiedJobs.ae

Responsible for managing internal and external communications and activations to support commercial objectives, build brand awareness, and promote the companys culture of excellence through storytelling.
Support Director | Associate Director - Communications and PR in managing day-to-day operations.
Working closely with the Hotel to support any operational needs as per the job description.
Support the Associate Director to set strategies and develop plans in partnership with external agencies.
Manage day-to-day external and internal communications activities to deliver key messages to internal and external stakeholders.
Assist the Associate Director of Marketing with the development of the annual external communications plans to promote the hotel focused around the three brand pillars service, dining, design and ensuring quality rollout of the plan.
Review, edit and sign off content intended for internal and external channels to ensure consistency in the global narratives, compliance with brand guidelines and maximum impact on target audiences.
Responsible for managing and delivering original stories and campaigns designed to build brand and colleague engagement with the support of agency partners and immediate direct reports.
Assist Associate Director in delivery of internal comms programs, initiatives, and branded content e.g., quarterly town hall, Spirit of Jumeirah activations, etc.
Manage various projects as and when required by visualizing the scope of work, deliverables, and milestones in line with property goals and objectives and ensure successful execution and implementation alongside Associate Director.
Assist Associate Director in building relationships with key business partners, media and KOLs to support business objectives.
Working closely with the marketing, sales and e-commerce functions to ensure integration of activity across the relevant channels.
Building relationships with key media in the UAE and ensuring their attendance at relevant hotel events.
Oversee media FAM and influencer FAM logistics as arranged by wider internal team.
Oversee the creative design communications collateral not limited to newsletters,presentations, reports, media collateral and video communications.
Oversee administrative function of the department including contract management, budget management, invoicing, ROI analysis for all campaigns, and departmental document management.
Day-to-day liaison with external PR and social media agencies, ensuring the quality of delivery.
Ensure news is shared in a timely manner across internal communications channels.
Oversee the management of social channels communications and activations in a timely manner.
Accomplishes departments objectives by assisting Director| Associate Director as necessary with planning, monitoring, and successful execution of projects and campaigns.
Manage effective working relationship with all stakeholders.
Manages periodic review, update and version control of SOPs on SharePoint and ensure that all changes are communicated to Colleagues on time and standards are followed.
Oversees regular departmental meetings, responds to issues, and share updates, provide counselling and shares feedback. Respond with two-way communication. Manages Colleaguesappraisals and bi-monthly reviews where applicable.
Support the corporate office to handle any issues that occur in the hotel with the aim of protecting the reputation of the hotel /brand in the media and on social channels.
Responsible for increasing brand awareness through the effective use of social media.
Implementing content strategies on social media platforms.
Analyze engagement data, identifying trends in customer interactions.
Coach, mentor and develop Social Media Assistant Manager.
Manage social media calendars ensuring content is on brand and approved.
Setting key performance indicators (KPIs) for social media campaigns.
Perform related tasks and duties as assigned and deemed responsible by management.
Ensure adherence to departmental policies, HSE processes, standard operating procedures, and instructions enabling excellent service delivery in line with Jumeirah standard of excellence.
Financial Responsibilities
Responsible for timely review of financial statements, Profit and Loss and annual budget with reporting manager.
Manage and oversee administrative function of the department including contract management, budget management, invoicing, and departmental document management.
Manage and oversee Department performance against the budget.
Works with direct reports to determine areas of concern and establish ways to improve the departments financial performance.
Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.

Interface Manager

Explore 1719+ Hotel director in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

1719 hotel director jobs IN Dubai United Arab Emirates

Hotel Manager

Hotel Manager

Hotel Administrator

Door Lady for Luxurious Hotel

Asssistant Director of Sales - Leisure

Director of Finance

Interface Manager