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assistant facilities administrator

hotel maintenance technician

Marriott International

<div>Additional Information 
Job Number26095133 
Job CategoryHousekeeping &amp; Laundry 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
<ul><li>Ensures knowledge and understanding of OSHA regulations are up to date.</li></ul>
<ul><li>Oversees all lost and found procedures.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
</li></ul><ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guest room maintenance needs.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Assists in supervising an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</li></ul>
<ul><li>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul> 
</div>
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tam, gdzie ponadczasowa klasyka przeplata się z nowoczesnymi detalami. Gdzie interesy służbowe spotykają się z przyjemnościami. Gdzie nawet najbardziej światowi podr&oacute;żnicy mogą doświadczyć tego, co lokalne. W naszym zespole stajesz się częścią zintegrowanej społeczności Four Points by Sheraton, w kt&oacute;rej wszyscy są mile widziani, wspierają się nawzajem, a każdy hotel ma znaczenie. W nieskomplikowany spos&oacute;b dostarczamy dokładnie to, czego potrzebują goście. Jeśli pragniesz zapewniać gościom spok&oacute;j i komfort w przyjaznym, autentycznym i przystępnym środowisku, dołącz do naszego zespołu. Stając się częścią zespołu Four Points, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.</div></div>

AsstMgr-Housekeeping

Red Sea Global

<div><div><div><div><div>Division: Sports and Entertainment
</div></div></div></div><div><div><div><div>Department: Akun
</div></div></div></div><div><div><div><div>Company: Sports and Entertainment Company
</div></div></div></div><div><div><div><div><h1 class="jobSectionHeader">Division: Sports and Entertainment</h1>
<h1 class="jobSectionHeader">Department: GALAXEA</h1>
<h1 class="jobSectionHeader">Company: Sports and Entertainment Company</h1> 


Red Sea Sports s Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA. 


RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic s Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences. 


Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom&rsquo;s ambition to become a global leader in regenerative tourism.<h2 class="jobSectionHeader"> 
</h2>
<h2 class="jobSectionHeader">Job Purpose</h2>

The Dive Technician is responsible for ensuring the safe, reliable, and efficient maintenance, servicing, and operational readiness of all diving equipment and technical assets across GALAXEA dive centres within The Red Sea and AMAALA destinations. Reporting to the Dive Center Manager, the role supports daily dive operations by maintaining life-support equipment, compressors, cylinders, boats, and associated facilities in accordance with manufacturer recommendations, PADI standards, and company procedures.

The Dive Technician plays a critical role in ensuring equipment reliability, operational safety, and asset longevity while supporting dive operations, inventory management, and continuous improvement initiatives to deliver exceptional guest experiences.

<h1 class="jobSectionHeader">Key Responsibilities</h1>
<ul><li>Perform routine inspection, maintenance, servicing, and repairs of diving equipment, including regulators, BCDs, cylinders, masks, fins, wetsuits, and other life-support equipment.</li>
<li>Maintain compressors, air filtration systems, cylinder filling stations, and associated equipment in accordance with manufacturer specifications and industry standards.</li>
<li>Conduct cylinder inspections, testing coordination, filling operations, and documentation while ensuring compliance with applicable regulations.</li>
<li>Prepare, inspect, and issue diving equipment for daily operations, ensuring all equipment is clean, functional, and safe for guest use.</li>
<li>Diagnose equipment faults and perform preventative and corrective maintenance to minimise operational downtime.</li>
<li>Maintain accurate maintenance records, equipment service logs, inspection reports, and asset registers.</li>
<li>Monitor inventory levels of spare parts, tools, consumables, and replacement equipment, coordinating procurement requirements when necessary.</li>
<li>Support dive operations by preparing equipment, loading vessels, and assisting with operational logistics as required.</li>
<li>Ensure workshops, compressor rooms, storage facilities, and technical work areas remain clean, organised, and compliant with health and safety requirements.</li>
<li>Assist with commissioning new equipment and supporting the mobilisation of new dive centres and operational assets.</li>
<li>Coordinate with equipment manufacturers, authorised service centres, and suppliers regarding servicing, warranty claims, and technical support.</li>
<li>Ensure compliance with GALAXEA, RSG, PADI, manufacturer, and destination-specific policies, procedures, and Standard Operating Procedures.</li>
<li>Apply safety, quality, and environmental management practices to protect guests, employees, company assets, and the marine environment.</li>
<li>Participate in emergency response preparedness and ensure emergency equipment remains operational and serviceable.</li>
<li>Identify opportunities to improve equipment reliability, maintenance efficiency, operational performance, and cost effectiveness.</li>
<li>Perform additional duties as assigned by the Dive Center Manager.</li>
</ul><h1 class="jobSectionHeader">Job Requirements</h1>
<h2 class="jobSectionHeader">Skills &amp; Experience</h2>
<ul><li>Qualification or certification in dive equipment servicing, mechanical engineering, marine engineering, or a related technical discipline.</li>
<li>Manufacturer certifications (e.g., Aqualung, Scubapro, Apeks, Mares, or equivalent) are highly desirable.</li>
<li>Minimum 3&ndash;5 years' experience maintaining diving equipment within a commercial dive centre, resort, or marine operations environment.</li>
<li>Strong knowledge of regulators, BCDs, compressors, cylinders, gas filling systems, and life-support equipment.</li>
<li>Experience with compressor maintenance and air quality monitoring is highly desirable.</li>
<li>Familiarity with equipment servicing schedules, preventive maintenance programmes, and asset management systems.</li>
<li>Knowledge of diving safety standards and equipment inspection requirements.</li>
<li>Valid Fit to Dive Medical Certificate is desirable.</li>
<li>PADI Divemaster certification or equivalent is advantageous.</li>
<li>Good understanding of workshop safety, manual handling, and risk management practices.</li>
<li>Proficiency in Microsoft Office and maintenance record management systems.</li>
</ul><h1 class="jobSectionHeader">Personal Attributes</h1>
<ul><li>Strong technical aptitude with excellent troubleshooting and problem-solving skills.</li>
<li>Meticulous attention to detail and commitment to equipment safety and reliability.</li>
<li>Strong organisational and time management skills.</li>
<li>Ability to prioritise multiple maintenance tasks in a fast-paced operational environment.</li>
<li>Self-motivated and capable of working independently with minimal supervision.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Flexible and adaptable to changing operational requirements.</li>
<li>Professional, dependable, and safety-focused.</li>
<li>Physically fit and able to lift, move, and maintain diving equipment safely.</li>
<li>Good written and spoken English; Arabic or an additional language is an advantage.</li>
<li>Demonstrates integrity, accountability, and a commitment to operational excellence, environmental stewardship, and continuous improvement.</li></ul></div></div></div></div></div>

Technician

<div>Additional Information 
Job Number26095117 
Job CategoryEngineering &amp; Facilities 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
 
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul> 
CORE WORK ACTIVITIES 
Managing Property Operations and Engineering Budgets
<ul><li>Supervises Engineering in the absence of the Director of Engineering.</li></ul>
<ul><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li></ul>
<ul><li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li></ul>
<ul><li>Establishes and manages an effective rooms maintenance program.</li></ul>
<ul><li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li></ul>
<ul><li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Select and order or purchase new equipment, supplies, and furnishings.</li></ul>
<ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li></ul>
<ul><li>Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li></ul>
<ul><li>Supervises the day to day operations of Engineering.</li></ul> 
Maintaining Property Standards
<ul><li>Maintains accurate logs and records as required.</li></ul>
<ul><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li></ul> 
Managing Profitability
<ul><li>Helps establish priorities for total property maintenance needs.</li></ul>
<ul><li>Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Supervises employee's ability to execute departmental and property emergency procedures.</li></ul>
<ul><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Solicits employee feedback.</li></ul>
<ul><li>Helps ensure regulatory compliance to facility regulations and safety standards.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chief Engineer

<div>Additional Information 
Job Number26094356 
Job CategoryEngineering &amp; Facilities 
Location2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia, 12912 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. 
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience. 
REQUIRED QUALIFICATIONS
License or Certification: EPA Universal Certification
Driver's License
HVAC Certification 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

HVAC Technician (Saudi Only)

<div>Additional Information 
Job Number26095153 
Job CategoryFood and Beverage &amp; Culinary 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Demi Chef de Partie

<div>Additional Information 
Job Number26095170 
Job CategoryFood and Beverage &amp; Culinary 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Dove elementi classici senza tempo si intrecciano con dettagli moderni. Dove il lavoro incontra il piacere. Dove i viaggiatori possono essere di provenienza internazionale, ma hanno la possibilit&agrave; di immergersi in esperienze locali. Unendoti al nostro team entrerai a far parte della nostra community Four Points by Sheraton, in cui tutti sono benvenuti, ci sosteniamo a vicenda e ogni hotel &egrave; importante. Forniamo esattamente ci&ograve; di cui gli ospiti hanno bisogno in modo semplice. Se sei alla ricerca di opportunit&agrave; per mettere gli ospiti a loro agio in un ambiente amichevole, autentico e disponibile, unisciti al nostro team. Entrando a far parte di Four Points ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.</div></div>

Cook I

<div>Additional Information 
Job Number26093132 
Job CategoryRooms &amp; Guest Services Operations 
LocationKing Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div> 
JOB SUMMARY
Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company&rsquo;s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years&rsquo; experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years&rsquo; experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
<ul><li>Coaches managers on adopting the Total Quality Management leadership style.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li></ul>
Leading Quality Assurance Team
<ul><li>Trains team members and managers on problem solving, process improvement and strategic planning techniques</li></ul>
<ul><li>Develops systems to enable employees to understand guest satisfaction results.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul>
<ul><li>Coaches managers on adopting the Total Quality Management leadership style.</li></ul>
<ul><li>Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.</li></ul>
<ul><li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</li></ul>
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Uses data collection methods to compile, display, track, and analyze defect trends.</li></ul>
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes issues and identifies trends.</li></ul>
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Quality Director

Explore 39+ Hotel maintenance technician in Riyadh this August. Find roles across top companies and apply now to boost your career.