design team lead

hr assistant

hr associate

hr business partner

hr delivery partner - assistant vice president Jobs in Mumbai

hr delivery partner - assistant vice president

hr direct team lead

General Mills India

<div>
 Position Title
 
 
 US HR Direct Team Lead
 
 
 Function/Group
 
 
 Global Shared Services (GSS)
 
 
 Location
 
 
 Mumbai
 
 
 Shift Timing
 
 
 6:30 PM to 3:30 AM
 
 
 Role Reports to
 
 
 Regional HR Operations Lead
 
 
 Remote/Hybrid/in-Office
 
 
 Hybrid
 
 
 
 About General Mills
 
 
 
 
 We make food the world loves: 100 brands. In 100 countries. Across six continents.
 
 With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H&auml;agen-Dazs, we&rsquo;ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
 
 
 How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
 
 
 us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
 
 
 General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
 
 
 With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital &amp; Technology (D&amp;T) Innovation, Technology &amp; Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy &amp; Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
 
 
 We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
 
 
 
 Job Overview
 
 
 
 
 Function Overview
 
 
 
 Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services.
 
 
 For more details about General Mills please visit this Link
 
 
 
 Purpose of the role
 
 
 
 The US HR Direct Team Lead will be spearheading a team providing comprehensive HR support to General Mills employees across Canada, the United States, Mexico, and Spain. This role encompasses the day-to-day management of the US HR Direct India - team, handling employee inquiries and overseeing key HR processes, including severance coordination. The US HR Direct Team Lead drives operational excellence, process improvement, and consistent application of HR policies and procedures.
 
 
 
 Key Accountabilities
 
 
 
 
 80% of Time Team Leadership and Daily Operations Management (US HRD) :
 
 
 
 <ul>
 <li>
 Provides day-to-day leadership and management to the HR Direct team, ensuring the delivery of service level agreements (SLAs), key performance indicators (KPIs), and overall business value.
 </li>
 <li>
 Manages workload distribution, performance, and development of team members.
 </li>
 <li>
 Fosters an employee self-service culture by promoting the utilization of the HR portal (G&amp;Me) and Workday.
 </li>
 <li>
 Facilitates or conducts quality monitoring of representatives to ensure customer satisfaction.
 </li>
 <li>
 Partners with the Region Leader on HR Operations activities and escalations.
 </li>
 <li>
 Provides input on resource/staffing needs to manage day-to-day operations, considering language strategy, time zones, and hours of operation.
 </li>
 <li>
 Measures, tracks, and provides performance feedback, career counselling, and development to team members.
 </li>
 <li>
 Analyses and prioritizes daily incoming work, manages backlog, and oversees case load distribution.
 
 
 </li>
 </ul>
 
 Severance And HR Process Management
 
 
 
 <ul>
 <li>
 Oversees the execution of severance programs, ensuring compliance with company policies and legal requirements.
 </li>
 <li>
 Responsible for strong governance around the creation of severance packages, distribution to requestors, tracking of signed release agreements, and termination of employees in Workday.
 </li>
 <li>
 Audits inputs to be shared with payroll for accurate and timely severance payments.
 </li>
 <li>
 Reviews existing processes and develops improvement plans to streamline and create efficiencies.
 </li>
 <li>
 Collaborates with key stakeholders (Employee Relations, Total Rewards, Legal, Solutions Development) to align on policy and operational improvements.
 </li>
 <li>
 Develops measures of success for aligned processes and implements audits to track those measures.
 </li>
 <li>
 Identifies opportunities for expanding existing operations regionally or globally and works with local and international teams to develop transition plans.
 </li>
 <li>
 Develops systematic audits to ensure accurate and consistent application of processes and procedures.
 </li>
 <li>
 Maintains confidentiality and discretion with sensitive information.
 
 
 </li>
 </ul>
 
 Manages Service Level Agreements
 
 
 
 <ul>
 <li>
 CSAT Scores
 </li>
 <li>
 Call Quality Assurance Score
 </li>
 <li>
 Response time of 24 hours (SLA Breach)
 </li>
 <li>
 Minimum Ring on and No Answer (RONA)
 </li>
 <li>
 Turn Around Time of 3 Days
 </li>
 <li>
 Any other SLAs laid down from time to time
 
 
 </li>
 </ul>
 
 20% of Time
 
 
 Process Harmonization, System Support, Project Leadership and Compliance:
 
 
 
 <ul>
 <li>
 Identifies, recommends, and implements process improvements and standardization with a global mindset.
 </li>
 <li>
 Ensures prioritization of significant operational performance improvement projects.
 </li>
 <li>
 Ensures adherence to global/regional/local process alignment.
 </li>
 <li>
 Provides input to ensure local documentation exists for processes, regional documentation is distributed and maintained, and global documentation is available in G&amp;Me in necessary languages.
 </li>
 <li>
 Helps identify, coordinate, and track training needs and delivery for the HR Direct team.
 </li>
 <li>
 Leads special projects for the HR Specialist Operations team and Employee Services team.
 </li>
 <li>
 Partners with Region Lead on change management for the region while ensuring governance to regional and local laws.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Education &ndash; Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
 </li>
 <li>
 Minimum years of related experience required: 1-3 years of people management experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Preferred years of related experience- 3+ years of people management experience, preferably in a shared services environment
 
 
 </li>
 </ul>
 
 Specific Job Experience Or Skills Needed&mdash;
 
 
 
 <ul>
 <li>
 Strong prioritization skills
 </li>
 <li>
 High level of collaboration
 </li>
 <li>
 Proven effectiveness at delivering outstanding results
 </li>
 <li>
 Drives results by building high-trust relationships at all levels
 </li>
 <li>
 Navigates the organization and understands the complexity of a global services group
 </li>
 <li>
 Strong communication skills to both a technical and non-technical audience
 </li>
 <li>
 Ability to lead technological change and process improvements
 </li>
 <li>
 Flexibility to handle changing work demands
 </li>
 <li>
 Strong business acumen and financial literacy
 </li>
 <li>
 Demonstrates a passion for and understanding of process and technology
 </li>
 <li>
 Change management skills and experience
 </li>
 <li>
 Experience working globally preferred; demonstrated success collaborating across functions, cultures, and geographies
 </li>
 <li>
 Experience handling confidential information preferred
 </li>
 <li>
 Exhibits a continuous improvement mindset; experience with process improvement tools &amp; methodologies preferred
 
 
 </li>
 </ul>
 Competencies/Behaviors required for job
 
 
 <ul>
 <li>
 Credible Influence &ndash; Is friendly &amp; approachable to different audiences. Utilizes effective listening skills.
 </li>
 <li>
 Navigates the organization - Knows how the organization works &mdash; its structure, processes, systems, culture, and cross-boundary relationships. Designs, manages, implements, and adapts (as appropriate) key HR processes to improve organizational performance.
 </li>
 <li>
 Leadership: Ability to lead and motivate a team.
 </li>
 <li>
 Problem-solving: Ability to analyze complex issues and develop solutions.
 </li>
 <li>
 Communication: Excellent written and verbal communication skills.
 </li>
 <li>
 Adaptability: Ability to adapt to changing priorities and work demands.
 
 
 </li>
 </ul>
 
 Organizational Structure
 
 
 
 Individual Contributors- 3
 
 
 What percentage of time is spent managing others? 30%
 
 
 
 Company Overview
 
 
 
 We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best &mdash; bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what&rsquo;s next.
</div>

HR Direct Team Lead

Seaspan Corporation

<div>
 The Atlas Corp. and Seaspan teams are goal-driven and share a high-performance culture, focusing on building services offerings to become a leading asset manager. Seaspan provides many of the world's major shipping lines with alternatives to vessel ownership by offering long-term leases on large, modern containerships and pure car, truck carriers (PCTCs) combined with industry leading ship management serves. Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 24,000 TEU vessels. As a wholly owned subsidiary of Atlas Corp, Seaspan delivers on the company's core strategy as a leading asset management and core infrastructure company.
 
 
 
 Position description:
 
 
 
 The Human Resources Manager will be directly supporting select senior leaders and their regional management teams in the company, in an advisory capacity. This support includes activities such as employee relations, talent management, employee training &amp; development, talent acquisitions, HR program implementation, workforce planning and HR processes.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Under the guidance of the Director, HRBP, delivers Human Resources services that effectively communicate and support the organization&rsquo;s mission, vision and values
 </li>
 <li>
 Manages the HR and Office Services team in India and ensures consistency of services across the globe, creating a one-team approach
 </li>
 <li>
 Partners with the centers of expertise (Total Rewards, Talent Acquisition, Payroll &amp; Benefits) for an integrated HR service delivery model and best-in class HR service
 </li>
 <li>
 Develops effective communication and relationships with the regional leaders and broader leadership team
 </li>
 <li>
 Drives effective HR processes through leveraging consultative and strategic services, while maintaining necessary regulatory compliance
 </li>
 <li>
 Supports local talent acquisition initiatives to deliver best-in class talent, focused on quality candidates and in support of critical metrics
 </li>
 <li>
 Advocates for and champions a culture of embracing change and continuous improvement
 </li>
 <li>
 Provides &lsquo;hands-on&rsquo;, practical HR solutions to leaders and teams within the business unit. The business unit will be primarily be the Mumbai office and HRBP partnership to the Crewing and Procurement teams, but may change over time, including support to Hiong Kong and Singapore offices
 </li>
 <li>
 Seeks to continuously improve HR service delivery, including employee relations support, talent management programs, HR administration excellence, best leveraging HR data for performance
 </li>
 <li>
 Promotes and delivers a talent experience that integrates diversity and inclusion practices
 </li>
 <li>
 Holds the leadership team accountable to making measurable strides toward excellence in team performance
 </li>
 <li>
 Partners with client group leaders to develop workforce plans for short and long term workforce needs
 </li>
 <li>
 Contributes to leadership development that result in leaders who have a focus on building effective teams and creating advancement opportunities
 </li>
 <li>
 Ensures that all reporting employees adhere to company policies and procedures
 </li>
 <li>
 Communicates expectations to direct reports, manages performance, and provides leadership and support to team members
 </li>
 <li>
 Contributes to leadership development that result in leaders who have a focus on building effective teams and creating advancement opportunities
 </li>
 <li>
 Ensures that all reporting employees adhere to company policies and procedures
 </li>
 <li>
 Communicates expectations to direct reports, manages performance, and provides leadership and support to team members
 </li>
 <li>
 Performs other duties as required.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum of five years of team management in Human Resources, providing team coaching and support; 10-15 years of HR Generalist experience, with two+ years performing as a strategic business partner desirable
 </li>
 <li>
 Bachelor&rsquo;s degree in HR, Business or related field is required
 </li>
 <li>
 Proficiency with Microsoft Office suite
 </li>
 <li>
 Strong verbal and written communication skills, and good writing style
 
 
 </li>
 </ul>
 
 Additional desired qualifications:
 
 
 
 <ul>
 <li>
 Professional HR designation or a Master&rsquo;s degree is an asset
 </li>
 <li>
 Experience in a publicly traded company, professional services firm or logistics/ship management company
 </li>
 <li>
 Knowledge of payroll processing (Review and approval)
 
 
 </li>
 </ul>
 
 Job demands and/or physical requirements:
 
 
 
 <ul>
 <li>
 Occasional travel may be required
 </li>
 <li>
 Flexibility to work with different time zones
 </li>
 <li>
 Availability via a mobile device outside of office hours
 </li>
 </ul>
</div>

Human Resources Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 About the Role
 
 
 
 Job Title:
 
 Lead &ndash; HR Business Partner &ndash; Wholesale Banking
 
 
 Function/Department
 
 
 HR Business Partner (HRBP)
 
 
 
 Business Unit:
 
 Human Resources
 
 
 
 Location:
 
 Mumbai
 
 
 The Lead &ndash; HR Business Partner for Wholesale Banking will act as a strategic advisor to business leaders, aligning HR initiatives with business priorities. This role is responsible for driving the adoption of HR practices, enabling talent development, and enhancing employee productivity through effective performance management. The incumbent will also play a key role in succession planning, employee engagement, and embedding the organization&rsquo;s cultural tenets across the business.
 
 
 Key Responsibilities
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Understand business priorities and align the business structure with the Target Operating Model.
 </li>
 <li>
 Drive the implementation and adoption of all HR agendas, practices, and policies within business teams.
 </li>
 <li>
 Support succession planning by identifying successors for critical roles and ensuring employee development.
 </li>
 <li>
 Partner with Learning &amp; Development and Talent teams to identify and coach high-potential talent.
 </li>
 <li>
 Lead the Performance Management process, enabling meaningful conversations to enhance productivity and ensure fairness.
 
 
 </li>
 </ul>
 Secondary Responsibilities
 
 
 <ul>
 <li>
 Promote alignment with the organization&rsquo;s strategy, vision, and cultural promise.
 </li>
 <li>
 Define and drive the adoption of cultural practices that reflect the organization&rsquo;s values.
 </li>
 <li>
 Design and implement innovative employee engagement initiatives.
 </li>
 <li>
 Support local HR initiatives and contribute to business-driven programs.
 </li>
 <li>
 Foster a culture of good governance in HR and employee relations.
 </li>
 <li>
 Collaborate with the recruitment team to ensure timely staffing of key roles.
 
 
 </li>
 </ul>
 What We Are Looking For
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in human resources, Business Administration, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 10 years of experience in HR business partnering, preferably in the banking or financial services sector.
 </li>
 <li>
 Proven ability to manage HR processes across talent, performance, and engagement.
 
 
 </li>
 </ul>
 Skills and Attributes
 
 
 <ul>
 <li>
 Strong stakeholder management and influencing skills.
 </li>
 <li>
 Strategic thinking with the ability to translate business needs into HR actions.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to lead change and drive cultural alignment.
 </li>
 <li>
 High accountability, with a focus on execution and outcomes.
 </li>
 </ul>
</div>

Lead-HR Business Partner-Wholesale Banking

Lenskart.com

<div>
 
 Who is an Area Operations Manager for Lenskart
 
 
 
 
 
 For us the Area Operations Manager is one of the most critical roles as the profile has a direct impact and
 
 
 connect with the employees at store level who are in turn responsible for revenue generation and
 
 
 providing the best customer service to our Lenskart customers. For us the Area Operations Managers are
 
 
 the facilitators of growth, driving NPS at the assigned stores by engaging in the best customer service at
 
 
 the stores, developing people, regular coaching and mentoring our people to do better at store level. We
 
 
 hire young, energetic, strong communicators and pragmatic leaders with strong inclination towards
 
 
 customer servicing and sales, who can lead their team to achieve the numbers and the overall
 
 
 organizational objectives.
 
 
 
 
 
 Profile Summary
 
 
 Our Area Operations Manager is responsible for developing and expanding the business in the respective
 
 
 area and managing the store operations across the respective area thereby increasing the customer
 
 
 experience.
 
 
 
 
 
 Key Responsibilities
 
 
 Driving Sales and Customer Service
 
 
 a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/
 
 
 quarterly and annually
 
 
 b. Driving and focusing on providing the customer services thereby increasing the Net Promoter
 
 
 Score (NPS) for the store
 
 
 c. Drive culture of high sales performance expectations, i.e. SALES Leadership
 
 
 d. Motivates and inspires field team to drive for results.
 
 
 e. Review financial performance at regional level to identify improvement opportunities.
 
 
 f. Serve as critical strategy planning link between Corporate and the field organization.
 
 
 g. Translate corporate goals including financial returns, sales growth and market share, into
 
 
 business plans.
 
 
 h. Assess field capability and establish performance priorities at group level.
 
 
 Manpower Planning &amp; People Development
 
 
 a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to
 
 
 effectively operate the store
 
 
 b. Direct responsibility for professional development of Lenskart Associates
 
 
 c. Assess and prioritize advanced management skill gaps including those related to
 
 
 design and implementation of business plans, forecasts, financial analysis,
 
 
 associate development and communication.
 
 
 d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which
 
 
 review professional development needs and accomplishments as well as overall achievement
 
 
 of management objectives
 
 
 e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from
 
 
 a diverse team.
 
 
 f. Overall responsibility for associate development
 
 
 Managing P&amp;L of the Assigned Stores
 
 
 
 
 
 a. Responsible for managing and maintaining territory and store budgets to ensure profitability at
 
 
 store as well as territory level
 
 
 b. Managing the top and bottom line effectively of the assigned territory and stores
 
 
 c. Responsible for reducing shrinkage
 
 
 d. Managing the productivity of the staff
 
 
 e. Using cost effective methods to ensure productivity of the respective territory
 
 
 Managing and Maintaining High Standards of Retail Operations
 
 
 
 
 
 a. Regular Store Visits to:
 
 
 o Audit stores
 
 
 o Coaching the Store Managers
 
 
 o Motivate staff through sales discussion
 
</div>

Area Operations Manager

L'Oréal

<div>
 L&rsquo;Or&eacute;al is present in 150 markets on five continents. For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to &lsquo;Create beauty that moves the world&rsquo;; it is now the industry world leader with &euro;42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone &amp; our planet. Our daring Operations team of thousands of exceptional minds don&rsquo;t just work on complex challenges; They help create sustainable and inclusive beauty alongside our partners by crafting, innovating, sourcing, producing, and delivering millions of products and services that touch every corner of the globe.
 
 
 Would you like to be a part of the adventure?
 
 
 We have a suitable opening for the role of
 
 Human Resources Business Partner for the Operations Function for the SAPMENA
 
 zone.
 
 
 You will join a collaborative, high‑performing HR team embedded in the Operations m&eacute;tier, supporting Manufacturing and Upstream functions across the SAPMENA zone. As HR Business Partner (Manufacturing &amp; Upstream), reporting to the HR Director and based in
 
 Mumbai
 
 , you will be the strategic people lead for upstream teams&mdash;Sourcing, Packaging, Manufacturing, Development, Quality, EHS and others&mdash;partnering with site and zone leadership to design and deliver people plans that drive operational performance and transformation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Translate business priorities into workforce plans; lead organisation design, role sizing and redeployment to optimise skills, capacity and costs.
 </li>
 <li>
 Lead attraction, selection and development initiatives; co‑design career management and succession plans with the HR Director to retain and grow critical talent.
 </li>
 <li>
 Define hiring priorities for critical Operations roles and design targeted sourcing strategies to build high‑quality pipelines for technical, frontline and leadership positions.
 </li>
 <li>
 Ensure rigorous, competency‑based selection and onboarding: enable hiring managers, streamline decisions and accelerate time‑to‑productivity and retention.
 </li>
 <li>
 Strengthen employer branding for Operations to ensure long‑term candidate pipelining.
 </li>
 <li>
 Partner with senior management to develop and implement employee engagement strategies, support manager action plans and lead employee communications.
 </li>
 <li>
 Drive HR projects, policies and practices that improve employee welfare, quality of work‑life and the organisation&rsquo;s overall performance.
 </li>
 <li>
 Support HR aspects of Group transformation programs (Simplicity, Sustainability, Digital); design and lead strategic HR initiatives for the Operations function.
 </li>
 <li>
 Participate in headcount planning and budget management; provide workforce cost‑optimisation recommendations and redeployment solutions.
 </li>
 <li>
 Consolidate and analyse HR KPIs and annual reports; promote L&rsquo;Or&eacute;al&rsquo;s employer image, diversity and code of ethics while outlining HR risks and operational priorities for the business.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Reports to: HR Director- Upstream
 </li>
 <li>
 Internal Stakeholders &ndash; Upstream Business teams, Internal HR teams &ndash; Country HR, Plant HR, Global and Zone HR teams
 </li>
 <li>
 External Stakeholders &ndash; Suppliers, Vendors, External agencies and consultants.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 MBA in Human Resources with 5-7 years of relevant experience
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 A place for you to leave your comfort zone and grow beyond your potential (here, you&rsquo;ll be encouraged to try new things and take risks!)
 </li>
 <li>
 Real responsibility from day 1, there&rsquo;s no sitting on the sidelines at L&rsquo;Or&eacute;al
 </li>
 <li>
 An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
 </li>
 <li>
 A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
 
 
 </li>
 </ul>
 We&rsquo;re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual&rsquo;s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
</div>

Human Resources Business Partner - Operations, SAPMENA Zone

Experian

<div>
 
 
 Role Purpose
 
 
 
 We are hiring a Senior HR Business Partner to lead and execute the people strategy for our high-performing Product organization across EMEA and APAC. This is a key role driving organization effectiveness, leadership engagement, and delivering talent solutions that support innovation and scale in the region.
 
 
 The Senior HRBP will work closely with Product leaders to shape people plans connecting business priorities with future-fit workforce strategies, unlock leadership capability, and foster a culture of innovation, ownership, and focus. The role requires driving execution by collaborating with market HRBPs and GDC HR Teams. This role balances the strategic thinking and thrives on making business impact plans.
 
 
 We are looking for someone who brings strong HR partnership experience in product-centric, agile environments, and who can operate effectively across matrix structures and cultures.
 
 
 
 
 
 
 What You will Do
 
 
 
 
 Strategic Business Partnering
 
 
 <ul>
 <li>
 Partner with the EMAP Product Leadership Team to align people strategy with business acceleration goals, focusing on productivity, capability, and engagement.
 </li>
 <li>
 Act as a coach and trusted advisor to senior leaders, helping them navigate transformation, evolving delivery models, and team performance challenges.
 </li>
 <li>
 Build workforce and org strategies that support sustainable scale, lean structures, and agile collaboration.
 </li>
 <li>
 Use data-driven insights (engagement, productivity, retention, talent health) to inform action and influence outcomes.
 </li>
 </ul>
 
 
 
 
 
 Execution &amp; Cross-HR Collaboration
 
 
 <ul>
 <li>
 Lead the rollout of people plans in partnership with Market and GDC HRBPs, ensuring global and regional initiatives are embedded effectively at the local level.
 </li>
 <li>
 Ensure clarity, consistency, and local adaptability in how people initiatives are implemented across regions.
 </li>
 <li>
 Translate strategic direction into actionable plans, with ownership for execution follow-through, monitoring, and improvement.
 </li>
 <li>
 Partner with cross-functional HR teams to coordinate delivery, remove blockers, and drive accountability.
 </li>
 </ul>
 
 
 
 
 
 Organization Design &amp; Change
 
 
 <ul>
 <li>
 Support org design, structure alignment, and workforce planning to optimize team effectiveness and flow of work.
 </li>
 <li>
 Lead change management efforts, ensuring leaders and employees are well-supported through transitions and transformation initiatives.
 </li>
 <li>
 Bring clarity and simplification to operating models, team roles, and capability priorities.
 </li>
 </ul>
 
 
 
 
 
 Talent &amp; Capability Development
 
 
 <ul>
 <li>
 Shape and deliver talent strategies in partnership with leaders &ndash; including succession, mobility, and fit-for-future capability planning.
 </li>
 <li>
 Champion internal career growth and readiness by driving strong feedback, coaching, and development culture.
 </li>
 <li>
 Influence the design and delivery of leadership and team effectiveness programs to support business needs.
 </li>
 </ul>
 
 
 
 
 
 What You will Bring
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 8+ years in HR Business Partnering or HR leadership roles, preferably in product, SaaS, or tech-driven environments.
 </li>
 <li>
 Proven success in a matrixed environment with cross-border teams and Global Development center model.
 </li>
 <li>
 Experience balancing strategic input with hands-on execution &ndash; landing plans through others across diverse markets.
 </li>
 <li>
 Strong background in organization design, change management, and leadership coaching.
 </li>
 <li>
 Commercial fluency and ability to link people solutions directly to business impact
 </li>
 </ul>
 
 
 
 
 
 Mindset &amp; Capabilities
 
 
 <ul>
 <li>
 Strategic yet execution-oriented &ndash; able to connect the dots and deliver outcomes.
 </li>
 <li>
 Collaborative and highly effective at working across organizational and cultural boundaries.
 </li>
 <li>
 Strong communicator and influencer with presence and clarity at senior levels.
 </li>
 <li>
 Solutions-focused, proactive, and comfortable in high-complexity, fast-paced environments.
 </li>
 <li>
 Brings a mindset of continuous improvement, simplification, and focus.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Human Resources, Business, Psychology, or related field.
 </li>
 <li>
 Fluent in English (spoken and written).
 </li>
 <li>
 Willingness to travel occasionally within EMAP (~5%).
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 This is a pivotal HR role supporting a high-impact Regional Product organization. If you&rsquo;re passionate about scaling performance, simplifying complexity, and driving meaningful talent outcomes &ndash; this role gives you the platform and influence to do just that.
 
</div>

Senior Human Resources Business Partner EMEA APAC

Citi

<div>
 Whether you&rsquo;re at the start of your career or looking to discover your next adventure, your story begins here.  At
 
 Citi
 
 , you&rsquo;ll have the opportunity to expand your skills and make a difference at one of the world&rsquo;s most global banks.  We&rsquo;re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You&rsquo;ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
 
 
 
 Shape your Career with Citi
 
 
 
 Citi&rsquo;s
 
 Human Resources (HR)
 
 team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.
 
 
 We&rsquo;re currently looking for a high caliber professional to join our team as
 
 HR Delivery Partner - Assistant Vice President, - Hybrid
 
 based in Mumbai, India. Being part of our team means that we&rsquo;ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
 
 
 The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
 </li>
 <li>
 Responsible for HR delivery and implementation across the employee lifecycle
 </li>
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 Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
 </li>
 <li>
 Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
 </li>
 <li>
 Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
 </li>
 <li>
 Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
 </li>
 <li>
 Resolve moderately complex HR issues conferring with managers when necessary
 </li>
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 Assist progressively larger or more complex employee populations and participate on cross-Citi projects
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 5-8 years of relevant experience
 </li>
 <li>
 Knowledge of applicable US Employment laws
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 Working knowledge of industry standards and practices
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 Proficient in Microsoft Office and PeopleSoft
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 Demonstrated analytical skills
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 Consistently demonstrates clear and concise written and verbal communication
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe.
 
 
 At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
 
 
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 Job Family Group:
 
 
 
 Human Resources
 
 
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 Job Family:
 
 
 
 HR Advisors &amp; Generalist
 
 
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 Time Type:
 
 
 
 Full time
 
 
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 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
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 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
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 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

HR Delivery Partner - Assistant Vice President

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