hr coordinator

hr executive

hr manager

hr specialist

hr specialist restaurant

hr generalist

<div>
 At EY, we are committed to helping you shape your future with confidence. Here, you&rsquo;ll grow in a globally connected powerhouse of diverse teams and take your career wherever you aspire it to go.
 
 
 Join EY and help us build a better working world.
 
 
 
 The Opportunity
 
 
 
 As a valued member of the MENA Experienced Hire Recruitment team, you will play a critical role in delivering a best‑in‑class hiring experience while supporting the growth of one or more business units.
 
 
 In this role, you will operate with autonomy as a strategic partner to stakeholders&mdash;advising on best practices, defining sourcing strategies, and shaping recruitment approaches to attract top talent across the region. You will influence talent decisions, enhance recruitment processes, and contribute to EY&rsquo;s continued growth.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the end-to-end recruitment process for assigned business areas, ensuring an exceptional candidate experience and high-quality service to stakeholders.
 </li>
 <li>
 Serve as a strategic talent advisor by providing insights on talent availability, market intelligence, compensation trends, and candidate expectations.
 </li>
 <li>
 Strengthen stakeholder engagement by building and maintaining trusted relationships with hiring managers and business leaders.
 </li>
 <li>
 Develop targeted recruitment plans, innovative sourcing strategies, and high-quality candidate pipelines for both generalist and specialist skill sets.
 </li>
 <li>
 Drive stakeholder participation throughout the hiring process while ensuring alignment with EY&rsquo;s diversity, equity, and inclusion objectives.
 </li>
 <li>
 Regularly assess sourcing channels and leverage data, analytics, and market insights to refine recruitment strategies and strengthen hiring outcomes.
 </li>
 <li>
 Utilize EY&rsquo;s AI‑enabled recruitment and automation tools to enhance screening accuracy, streamline shortlisting, and support data‑driven decision-making.
 </li>
 <li>
 Build and maintain strong relationships with external agencies, talent networks, and professional communities to support candidate identification.
 </li>
 <li>
 Support initiatives such as referral programs, talent pooling, and proactive pipelining to ensure a strong flow of quality candidates.
 </li>
 <li>
 Manage discussions, negotiation processes, and smooth candidate closures with relevant stakeholders.
 </li>
 <li>
 Contribute to ongoing improvements of recruitment processes, tools, and frameworks to enhance efficiency and the overall hiring experience.
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Approximately 3+ years of recruitment experience, ideally within a professional services environment.
 </li>
 <li>
 Strong expertise in end‑to‑end recruitment, including sourcing and hiring talent up to Director level through multiple channels (internal systems, networks, headhunting, referrals, etc).
 </li>
 <li>
 Demonstrated ability to manage stakeholders effectively, with strong communication and relationship‑building skills.
 </li>
 <li>
 A strategic and analytical mindset, with the ability to use data, insights, and market intelligence to guide recruitment decisions.
 </li>
 <li>
 Ability to coach or support junior recruiters and contribute to team capability building.
 </li>
 <li>
 Strong problem‑solving skills, a continuous improvement mindset, and a passion for innovation in talent acquisition.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At EY, we equip you with future-focused capabilities and world-class experiences. We empower your development in a flexible, inclusive, and diverse environment&mdash;supported by globally connected teams and meaningful opportunities to grow your career.
 
 
 If you're ready to shape your future with confidence, we encourage you to apply today.
 
 
 To support an equitable recruitment experience, please inform us as early as possible if you require any disability-related adjustments or accommodation.
 
 
 
 About EY
 
 
 
 EY is building a better working world by creating long-term value for clients, people, and society. Enabled by
 
 data, AI, and advanced technologies
 
 , EY teams help organizations address their most important challenges and shape the future with confidence.
 
 
 With a globally connected, multidisciplinary network across assurance, consulting, tax, strategy, and transactions, EY operates in more than
 
 150 countries and territories
 
 , bringing sector insights and deep capabilities to drive meaningful impact
</div>

Experienced Hire Recruiter - Cairo

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title: HR &amp; Administration Assistant
 
 
 
 
 Reports To:
 
 HR/ Admin Operations SV (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 HR/ Administration
 
 
 
 Location:
 
 6th October, Industrial Zone, Giza, Egypt.
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The HR/ Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The HR Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations SV.
 
 
 The HR Admin Assistant supports the Human Resources function by handling personnel administration, employee records, and day-to-day HR operations, in addition to general administrative and office management tasks. The role ensures smooth office operations while maintaining compliance with labour laws, internal policies, and governance frameworks.
 
 
 
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise purchase requests and follow up on Purchase Orders (POs) with procurement.
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 <li>
 Oversee office administration tasks (supplies, maintenance, vendors, etc.).
 </li>
 <li>
 Coordinate with service providers (cleaning, security, facility management).
 </li>
 <li>
 Support office events, meetings, and logistics.
 </li>
 <li>
 Maintain administrative records and contracts with vendors.
 </li>
 <li>
 Ensure smooth day-to-day office operations.
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation (hard &amp; soft copies).
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Maintain and update employee files
 </li>
 <li>
 Handle onboarding documentation (contracts, forms, social insurance, etc.).
 </li>
 <li>
 Manage employee records, including promotions, transfers, and terminations.
 </li>
 <li>
 Ensure compliance with local labor laws and internal regulations.
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Manage incoming and outgoing correspondence in a timely and organized manner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 <li>
 Administer employee benefits programs, including medical insurance, social insurance, and other company benefits.
 </li>
 <li>
 Coordinate employee enrollment, additions, deletions, and updates with service providers.
 </li>
 <li>
 Manage mobile lines allocation and tracking in line with company policy.
 </li>
 <li>
 Act as a point of contact for employee inquiries related to benefits.
 </li>
 <li>
 Ensure accurate records and timely updates for all benefits-related data.
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 G. Administrative Operations
 
 
 
 
 Transportation Management
 
 
 <ul>
 <li>
 Manage employee transportation services and bus routes
 </li>
 <li>
 Coordinate transportation schedules according to operational requirements
 </li>
 <li>
 Follow up on transportation contracts, renewals, invoices, and payments
 </li>
 </ul>
 
 
 
 
 
 
 Mobile Lines &amp; Telecommunications
 
 
 <ul>
 <li>
 Manage company mobile lines and landline services including activation, deactivation, and package modifications
 </li>
 <li>
 Monitor monthly invoices and maintain employee mobile allowance records
 </li>
 </ul>
 
 
 Invoice Processing &amp; Payment Follow-up
 
 
 <ul>
 <li>
 Prepare and submit invoices through DWS workflow and follow up approvals with stakeholders
 </li>
 <li>
 Coordinate with Finance and Treasury to ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
</div>

HR & Administration Assistant - (6th October)

Veipex Technology LLC

<div>
 
 Role Overview
 
 
 
 We are seeking a highly organized
 
 Executive Secretary
 
 to support our leadership team and ensure smooth daily operations. This role combines administrative excellence with
 
 hands-on HR experience
 
 , making it central to managing schedules, coordinating meetings, handling documentation, and supporting HR-related processes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage executive calendars, schedules, and meeting coordination
 </li>
 <li>
 Handle clerical and administrative tasks, including filing and documentation
 </li>
 <li>
 Assist in company secretarial work and preparation of business documents
 </li>
 <li>
 Provide executive-level administrative support, including travel arrangements
 </li>
 <li>
 Act as a central point of contact for internal teams and external partners
 </li>
 <li>
 Support HR functions such as recruitment coordination, onboarding, and employee records management
 </li>
 <li>
 Maintain confidentiality and professionalism in all communications
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Office Management, or related field
 </li>
 <li>
 2+ years of administrative experience
 </li>
 <li>
 1+ years of HR experience (recruitment, onboarding, employee management)
 </li>
 <li>
 1+ years of Accounting/Auditing experience
 </li>
 <li>
 1+ years of IT Services/Consulting experience
 </li>
 <li>
 Proficiency in Microsoft Office Suite (including Outlook)
 </li>
 <li>
 Strong communication skills (English required; Arabic is a plus)
 </li>
 <li>
 Exceptional organizational abilities and attention to detail
 </li>
 <li>
 Flexibility, reliability, and ability to prioritize tasks in a dynamic environment
 
 
 </li>
 </ul>
 
 Why Veipex?
 
 
 
 <ul>
 <li>
 Be part of a forward-thinking technology leader in the MENA region
 </li>
 <li>
 Work in a professional, growth-oriented environment
 </li>
 <li>
 Contribute to impactful projects in digital transformation and enterprise solutions
 </li>
 </ul>
</div>

Executive Assistant

PepsiCo

<div>
 
 Overview
 
 
 
 People Experience and Operations Assistant Analyst (Talent Management and Learning) will be responsible for administering and activating all talent management and learning processes and programs for Frontline and Staff employees inline with agreed service catalog and SLAs. The role requires strong process orientation and SLA adherence experience.
 
 
 
 Responsibilities
 
 
 
 
 General
 
 
 
 <ul>
 <li>
 Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous process improvement.
 </li>
 <li>
 Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
 </li>
 <li>
 Manage escalation and take ownership for ultimate issue resolution.
 </li>
 <li>
 Ensure continuous and timely knowledge management platform update.
 </li>
 <li>
 Gather TM Capability monthly results &amp; update accordingly the Service Delivery Scorecard.
 
 
 </li>
 </ul>
 
 TM Activities
 
 
 
 <ul>
 <li>
 Administer local Reward &amp; Recognition programs including monthly &amp; quarterly cycles for FL population.
 </li>
 <li>
 Faciltate end to end functional academies &amp; Management Trainees Programs including managing the opening &amp; graduation events, activating all the learning offerings and managing all the needed logistics in coordination with In-field HR Ops teams as per the agreed timlines with the BU.
 </li>
 <li>
 Provide monthly reports for designated stakeholders.
 </li>
 <li>
 Administer company&rsquo;s Code of conduct &amp; Anti-Bribery trainings for PepsiCo&rsquo;s designated population in assigned markets.
 
 
 </li>
 </ul>
 
 Learning Activities
 
 
 
 <ul>
 <li>
 Activate &amp; facilitate training programs&rsquo; logistics, arrangements &amp; execution in coordination with In-field HR Ops teams.
 </li>
 <li>
 Gather &amp; analyze Learning programs&rsquo; attendance &amp; Satisfaction data to be shared with designated stakeholders.
 </li>
 <li>
 Manage learning provider relationships.
 </li>
 <li>
 Activate learning awareness campaigns to the target population per wave as per agreement with the BU.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 year of experience in Talent Management and Learning activation.
 </li>
 <li>
 HR Shared Services process and SLA management
 </li>
 <li>
 Process management and continuous improvement with a focus on optimization and productivity
 </li>
 <li>
 Technical / Functional Skills &amp; Knowledge of HR Tools and Interface
 </li>
 <li>
 Very good English language skills
 </li>
 </ul>
</div>

People Experience and Operations Assistant Analyst (Talent  Management and Learning)

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The HR Executive in People Services is pivotal in delivering efficient HR operations throughout the employee lifecycle in Egypt. This role ensures seamless onboarding and offboarding processes, accurate leave management, and proper handling of employment contracts and renewals. It demands high data integrity, adherence to Egyptian labor laws, and exemplary service delivery to employees and stakeholders, supported by robust organizational management initiatives.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Onboarding &amp; Offboarding
 
 
 <ul>
 <li>
 Support and coordinate the onboarding process for new hires, including employee data setup, documentation, and system updates.
 </li>
 <li>
 Coordinate and manage the offboarding process for departing employees in line with company policies and Egyptian labour law.
 </li>
 <li>
 Ensure completion and documentation of all offboarding activities, including asset return, system and access deactivation, and required paperwork.
 </li>
 <li>
 Maintain accurate onboarding and offboarding records in HR systems and personnel files.
 
 
 </li>
 </ul>
 Leave Management
 
 
 <ul>
 <li>
 Monitor employee leave balances to ensure accuracy and alignment with company policies and Egyptian labor law.
 </li>
 <li>
 Oversee leave carry-forward activities, including validation and system checks.
 </li>
 <li>
 Perform periodic audits and data checks on leave balances in the HR system.
 </li>
 <li>
 Support employees and managers by responding to leave-related inquiries and escalating discrepancies when required.
 </li>
 <li>
 Coordinate with HRIS or relevant teams to resolve system-related leave balance issues.
 
 
 </li>
 </ul>
 Organizational &amp; Position Management
 
 
 <ul>
 <li>
 Support organizational management activities, including position creation, position changes, and employee data updates.
 </li>
 <li>
 Ensure organizational and position data is accurately maintained in SAP/SuccessFactors.
 </li>
 <li>
 Perform regular data accuracy and consistency checks.
 
 
 </li>
 </ul>
 Employment Contracts &amp; Renewals
 
 
 <ul>
 <li>
 Coordinate employment contract renewals to ensure timely completion in line with Egyptian labor law and internal company policies.
 </li>
 <li>
 Track contract end dates and follow up with relevant stakeholders to ensure renewals are completed on time.
 </li>
 <li>
 Support the preparation and circulation of contract renewal documentation as required.
 </li>
 <li>
 Ensure all signed contracts and related documents are accurately archived in employee personnel files.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proficient in SAP/SuccessFactors for organizational and position management.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong ability to manage initiatives in a dynamic environment.
 </li>
 <li>
 Advanced technical skills with Power Apps &amp; Power Query.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business Administration, or related field.
 </li>
 <li>
 Advanced English proficiency (written and spoken) required.
 </li>
 <li>
 Proficiency in using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
 </li>
 <li>
 Ability to own initiatives within a very dynamic environment.
 </li>
 <li>
 Excellent customer service, interpersonal, and communication skills.
 </li>
 </ul>
</div>

HR Executive

Click Group

Organizational Development SpecialistJob Purpose The Organizational Development Specialist is responsible for developing and implementing organizational development initiatives that drive business growth, operational excellence, talent development, and employee engagement across Click Group. The position supports organizational design, performance management, competency frameworks, succession planning, and change management initiatives to ensure the organization has the right structure, talent, and capabilities to achieve its strategic objectives.Key Responsibilities Organizational Development<ul><li>Develop and maintain organizational structures aligned with business growth and operational requirements.</li><li>Review and update job descriptions across all functions.</li><li>Conduct job analysis and job evaluation exercises.</li><li>Support manpower planning and workforce optimization initiatives.</li><li>Ensure organization charts are regularly updated and communicated.</li></ul>Performance Management<ul><li>Manage the annual performance management cycle.</li><li>Facilitate KPI development and cascading across departments.</li><li>Ensure alignment between individual objectives and business goals.</li><li>Analyze performance results and recommend improvement actions.</li><li>Support managers in performance calibration sessions.</li></ul>Talent Management &amp; Succession Planning<ul><li>Develop and maintain competency frameworks.</li><li>Support talent review and succession planning processes.</li><li>Identify high-potential employees and track development plans.</li><li>Design career paths for technical, sales, and support functions.</li></ul>Learning &amp; Development<ul><li>Conduct Training Needs Analysis (TNA).</li><li>Develop annual learning and development plans.</li><li>Monitor training effectiveness and ROI.</li><li>Coordinate leadership and management development programs.</li></ul>Employee Engagement &amp; Culture<ul><li>Manage employee engagement surveys and action plans.</li><li>Lead culture-enhancement initiatives.</li><li>Analyze turnover, retention, and employee satisfaction metrics.</li><li>Work closely with department heads to improve employee experience.</li></ul>HR Analytics &amp; Reporting<ul><li>Develop OD dashboards and monthly reports.</li><li>Monitor key metrics including:</li><li>Turnover rate</li><li>Internal promotion rate</li><li>Performance distribution</li><li>Succession coverage</li><li>Training effectiveness</li><li>Employee engagement scores</li></ul>Change Management<ul><li>Support organizational transformation projects.</li><li>Develop communication and stakeholder engagement plans.</li><li>Facilitate adoption of new HR and business processes.</li><li>Assist in change impact assessments.</li></ul> Qualifications Education<ul><li>Bachelor's Degree in Business Administration, Human Resources, Psychology, or related field.</li><li>SHRM, HRCI, or similar certification is preferred.</li></ul>Experience<ul><li>2+ years of experience in Organizational Development, Talent Management, or HR Projects.</li><li>Experience in technology, system integration, telecom, or fast-growing organizations is highly preferred.</li><li>Proven experience in performance management and organizational design projects.</li></ul>Required Competencies Technical Competencies<ul><li>Organizational Design</li><li>Competency Framework Development</li><li>Job Evaluation &amp; Job Analysis</li><li>Performance Management Systems</li><li>Succession Planning</li><li>Workforce Planning</li><li>HR Analytics</li><li>Advanced Excel and Power BI</li></ul>Behavioral Competencies<ul><li>Strategic Thinking</li><li>Business Acumen</li><li>Communication Skills</li><li>Stakeholder Management</li><li>Analytical Thinking</li><li>Change Agility</li><li>Problem Solving</li><li>Project Management</li></ul>Strong focus on:<ul><li>Competency frameworks for technical engineers, cybersecurity, infrastructure, networking, and sales functions.</li><li>Career paths for technical talent retention.</li><li>Succession planning for branch and department leadership.</li><li>Workforce planning to support expansion and project-based business requirements.</li><li>HR analytics and dashboards for executive management.</li></ul>

Organizational Development (OD) Specialist

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 We are currently hiring multiple Sales Supervisors across the below locations and channels:
 
 
 <ol>
 <li>
 Marsa Matrouh &ndash; Retail &amp; Wholesale
 </li>
 <li>
 El Beheira &amp; Kafr El Sheikh &ndash; Wholesale
 </li>
 <li>
 Sharqia &ndash; Retail
 </li>
 <li>
 Ismailia, Damietta &amp; Suez &ndash; Wholesale
 </li>
 <li>
 Assiut &ndash; Retail
 </li>
 <li>
 Sohag &amp; Qena &ndash; Wholesale
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
 
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Sales Supervisors - Egypt - (Multiple Locations)

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