business development & operations officer (field & administrative)

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business development & operations officer (field & administrative) Jobs in Muscat

hr manager

logistics officer

operations manager - omani national Jobs in Muscat

operations manager - omani national

hr operations officer

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:HR ManagerRole Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Preferred: Omani nationalityLocation: Muscat, OmanJob Type: Full-timePay: Up to RO1,000.000 per monthWork Location: In person

HR Manager

Johnson Controls Arabia

<div>
 
 📝
 
 Job Summary
 
 
 
 We are seeking a dynamic and resourceful
 
 HR Generalist
 
 to join our team in Oman. The successful candidate will play a pivotal role in supporting HR operations, ensuring compliance, driving employee engagement, and contributing to a positive work culture.
 
 This role requires versatility across multiple HR functions including recruitment, performance management, policy implementation, and employee relations.
 
 
 
 
 
 
 
 🎯
 
 Key Responsibilitie
 
 
 <ul>
 <li>
 sAssist with the recruitment process, onboarding, and employee orientatio
 </li>
 <li>
 nSupport performance appraisal systems and training initiative
 </li>
 <li>
 sAdminister HR policies and procedures in compliance with Omani labor law
 </li>
 <li>
 sHandle employee queries and provide guidance on HR practice
 </li>
 <li>
 sMaintain accurate employee records and HR database
 </li>
 <li>
 sCollaborate with departments on organizational development and workforce plannin
 </li>
 <li>
 gAssist in payroll coordination, leave management, and benefits administratio
 </li>
 <li>
 nEnsure workplace compliance and assist with audits or regulatory reportin
 </li>
 <li>
 gSupport office licensing/ required registration and liaise with government authorities to ensure regulatory and timely compliance
 </li>
 </ul>
 
 
 
 
 .
 
 
 ✅ Qualifications &amp; Skil
 
 
 <ul>
 <li>
 lsBachelor&rsquo;s degree in human resources, Business Administration, or related fie
 </li>
 <li>
 ld2&ndash;5 years of HR experience, preferably in the GCC regi
 </li>
 <li>
 onStrong understanding of Oman labor laws and HR practic
 </li>
 <li>
 esExcellent communication and interpersonal skil
 </li>
 <li>
 lsProficient in HRIS systems and Microsoft Office Sui
 </li>
 <li>
 teAbility to multitask and adapt to a fast-paced environme
 </li>
 <li>
 ntFluent in English; Arab
 </li>
 </ul>
 
 
 
 ic
</div>

Human Resources Generalist

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Responsible for all administration work and tasks in the HR department and providing support to employees by addressing employee issues, queries and grievances.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 
 Onboarding, Culture &amp; Employee Experience
 
 
 
 <ul>
 <li>
 Maintain onboarding tracker for relevant functions and coordinate with core operations to ensure all pre-onboarding requirements for team members are up to date.
 </li>
 <li>
 Support New joiners in their onboarding week with anything required between local and regional teams.
 </li>
 <li>
 Ensure to update and maintain the group emails data and slack groups in the local market.
 </li>
 <li>
 Prepare announcements for new joiners on the common slack channels, and update business new updates or government announcements to public - local people.
 </li>
 <li>
 Promoting best culture practices through PEAKON analysis along with the LM and training stakeholders on the outcome
 </li>
 <li>
 Prepare quarterly calendar of engagement activities by focusing on 3 core values of Talabat
 
 
 </li>
 </ul>
 
 Regulatory
 
 
 
 <ul>
 <li>
 Manage legal certifications and quality approvals up to date, such as best place to work, CR, municipality and official document with PRO&rsquo;s assistance.
 
 
 </li>
 </ul>
 
 Record Maintenance
 
 
 
 <ul>
 <li>
 Updating and maintaining employee benefits, employment status, and similar records (Insurance and WD)
 </li>
 <li>
 Performing file audits to ensure that all required employee documentation is collected and maintained, ready for MoL inspections
 </li>
 <li>
 Assist with exit interviews, take feedback and build professional reasoning.
 
 
 </li>
 </ul>
 
 Employee engagement
 
 
 
 <ul>
 <li>
 Help facilitate vendor information for HoF&rsquo;s activities by working closely with the procurement team.
 </li>
 <li>
 Conduct regular/quarterly engagement activities with the teams and provide support on any events required.
 
 
 </li>
 </ul>
 
 Separation
 
 
 
 <ul>
 <li>
 Track terminated/resigned employee&rsquo;s residency and EOS payments.
 </li>
 <li>
 Keeping track of resigned employees&rsquo; insurance and social security cancellations.
 
 
 </li>
 </ul>
 
 Payroll
 
 
 
 <ul>
 <li>
 Assist coordination with specialist Pops and prepare payroll data
 </li>
 <li>
 Prepare the Monthly Reports budget Vs. Expenditure related to engagement and other activities across under people ops budget.
 
 
 </li>
 </ul>
 
 New tasks Q1 -2026 :
 
 
 
 <ul>
 <li>
 Prepare and issue offline offer letters in line with company policies and approved hiring plans for pickers.
 </li>
 <li>
 Conduct culture fit interviews/calls with shortlisted candidates to assess alignment with company values and store operations requirements for store stuff.
 </li>
 <li>
 Manage and coordinate onboarding and induction programs for store staff, ensuring smooth joining and compliance with documentation processes.
 </li>
 <li>
 Oversee and track weekly disciplinary actions and penalties for store staff, ensuring adherence to company policies and proper documentation.
 </li>
 <li>
 Handle payroll processing for both Q-Commerce and Talabat employees, including preparation and management of the interns&rsquo; stipend sheet, ensuring accuracy and timely disbursement.
 
 
 </li>
 </ul>
 
 Ad Hoc
 
 
 
 <ul>
 <li>
 Respond to employees&rsquo; queries and resolve issues in a timely and professional manner.
 </li>
 <li>
 Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates
 </li>
 <li>
 Think of creative and sustainable ways to improve the People operations process and efficiently deliver on the required KPIs.
 </li>
 <li>
 Keep up-to-date with the latest HR trends and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree within HR or any other related field
 </li>
 <li>
 1-2 year(s) of full-time professional experience in time office management, general HR and administration
 </li>
 <li>
 Excellent planning, follow-up, and organisational skills.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to form and maintain good relationships with employees
 </li>
 <li>
 Ability to create and maintain daily, weekly, monthly follow-ups and Schedules
 </li>
 <li>
 Agile, innovative, detail-oriented and results orientated.
 </li>
 <li>
 Knowledge of local employment laws
 </li>
 <li>
 Strong MS Office skills including Word, Excel and PowerPoint.
 </li>
 <li>
 Fluent in both languages Arabic and English with
 </li>
 <li>
 Omani National (Mandatory for this specific vacancy)
 </li>
 </ul>
</div>

Associate People Operations

Pure planet

Job Description: Head Barista (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Head Barista is responsible for leading all coffee and beverage operations, ensuring exceptional beverage quality, consistency, service excellence, and adherence to company standards. The role oversees bar operations, coffee preparation, beverage development, team training, equipment management, inventory control, and customer experience.The ideal candidate must have strong specialty coffee knowledge, advanced barista skills, experience in caf&eacute; operations, and the ability to lead and develop a professional bar team.Key ResponsibilitiesCoffee &amp; Beverage Operations<ul><li>Lead daily bar operations and ensure smooth beverage production.</li><li>Prepare and oversee the preparation of:</li><li>Specialty coffee beverages</li><li>Espresso-based drinks</li><li>Filter coffee</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Non-coffee beverages</li><li>Smoothies and other caf&eacute; beverages</li><li>Ensure all beverages meet company recipes, standards, and presentation requirements.</li><li>Maintain consistency in taste, quality, and service speed.</li></ul>Coffee Quality Management<ul><li>Monitor coffee quality from grinding, extraction, brewing, and final serving.</li><li>Perform daily espresso calibration and grinder adjustment.</li><li>Ensure proper coffee extraction parameters are maintained.</li><li>Monitor:</li><li>Coffee dose</li><li>Grind size</li><li>Extraction time</li><li>Yield</li><li>Beverage temperature</li><li>Conduct regular quality checks and tasting sessions.</li><li>Maintain coffee standards across all shifts.</li></ul>Menu Development &amp; Beverage Innovation<ul><li>Develop new coffee and beverage recipes.</li><li>Create seasonal drinks and promotional beverages.</li><li>Improve beverage presentation and customer experience.</li><li>Standardize recipes, preparation methods, and serving procedures.</li><li>Maintain beverage recipe cards and SOP documentation.</li></ul>Bar Team Leadership &amp; Training<ul><li>Lead, train, and develop baristas to achieve company standards.</li><li>Conduct coffee training and skills improvement sessions.</li><li>Create barista training programs and assessment procedures.</li><li>Monitor staff performance and provide coaching.</li><li>Prepare bar schedules and assign daily responsibilities.</li></ul>Customer Experience<ul><li>Ensure excellent guest interaction and hospitality standards.</li><li>Handle customer feedback related to beverages professionally.</li><li>Promote coffee knowledge and create a premium caf&eacute; experience.</li><li>Support upselling and product recommendations.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor coffee, beverage, and bar supplies inventory.</li><li>Coordinate with Store Keeper and Procurement Team for ordering requirements.</li><li>Control usage of:</li><li>Coffee beans</li><li>Milk products</li><li>Syrups</li><li>Powders</li><li>Tea products</li><li>Beverage ingredients</li><li>Packaging materials</li><li>Minimize beverage waste and maintain proper portion control.</li><li>Conduct regular stock checks and reconciliation.</li></ul>Bar Equipment Management<ul><li>Ensure proper operation and maintenance of:</li><li>Espresso machines</li><li>Coffee grinders</li><li>Brewing equipment</li><li>Blenders</li><li>Beverage machines</li><li>Water filtration systems</li><li>Perform daily cleaning and maintenance checks.</li><li>Coordinate preventive maintenance and report equipment issues.</li></ul>Food Safety &amp; Hygiene Compliance<ul><li>Ensure compliance with HACCP, hygiene, and sanitation standards.</li><li>Maintain clean and organized bar stations.</li><li>Ensure proper storage and labeling of beverage ingredients.</li><li>Monitor milk handling and temperature control.</li><li>Maintain cleaning schedules for coffee equipment.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily bar reports and operational updates.</li><li>Monitor beverage sales performance.</li><li>Analyze popular and slow-moving beverages.</li><li>Maintain beverage recipes, SOPs, and training records.</li><li>Coordinate with Operations and Management regarding improvements.</li></ul>Required Qualifications<ul><li>Barista certification or specialty coffee training preferred.</li><li>Minimum 4&ndash;5 years of experience as a Barista, Senior Barista, or Head Barista.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Bakery caf&eacute;s</li><li>Restaurant beverage operations</li></ul>Mandatory Knowledge &amp; SkillsSpecialty Coffee ExpertiseStrong knowledge of:<ul><li>Coffee origins and varieties</li><li>Coffee roasting basics</li><li>Espresso preparation</li><li>Brewing methods</li><li>Coffee extraction principles</li><li>Grinder calibration</li><li>Milk steaming and latte art</li><li>Coffee tasting and sensory evaluation</li></ul>Beverage KnowledgeKnowledge of:<ul><li>Hot coffee beverages</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Mocktails</li><li>Tea preparation</li><li>Smoothies</li><li>Seasonal beverage development</li><li>Beverage costing</li></ul>Bar Operations<ul><li>Bar workflow management</li><li>Recipe standardization</li><li>Beverage quality control</li><li>Cost control</li><li>Inventory management</li><li>Team training</li><li>Customer service standards</li></ul>Systems Knowledge (Mandatory)Must have knowledge of:<ul><li>POS Systems</li><li>POS Back Office Systems</li><li>ERP Systems (Odoo, SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Inventory Management Systems</li><li>Recipe &amp; Costing Systems</li></ul>Ability to:<ul><li>Review beverage sales reports</li><li>Monitor product consumption</li><li>Support inventory control</li><li>Maintain beverage records</li><li>Analyze beverage performance</li></ul>Microsoft Office Skills<ul><li>Microsoft Excel: Beverage costing, inventory tracking, sales analysis, and reports.</li><li>Microsoft Word: SOPs, recipes, and training documentation.</li><li>Microsoft Outlook: Professional communication.</li><li>Microsoft PowerPoint: Basic presentations and training materials.</li></ul>Additional Requirements<ul><li>Strong leadership and communication skills.</li><li>Passion for specialty coffee and hospitality.</li><li>Ability to train and develop barista teams.</li><li>Excellent attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to stand for extended periods.</li></ul>Core Competencies<ul><li>Coffee Expertise &amp; Passion</li><li>Beverage Quality Management</li><li>Team Leadership</li><li>Training &amp; Development</li><li>Customer Experience Focus</li><li>Cost Awareness</li><li>Operational Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Creativity &amp; Innovation</li><li>Professional Communication</li></ul>Key Performance Indicators (KPIs)<ul><li>Beverage Quality &amp; Consistency</li><li>Customer Satisfaction</li><li>Beverage Sales Performance</li><li>Coffee Waste Reduction</li><li>Beverage Cost Percentage</li><li>Recipe Compliance</li><li>Bar Cleanliness &amp; Organization</li><li>Equipment Maintenance Compliance</li><li>Barista Training Completion</li><li>Service Speed &amp; Accuracy</li><li>Inventory Accuracy</li></ul>This job description is suitable for a Head Barista managing a specialty coffee shop, bakery caf&eacute;, and premium beverage operation, responsible for coffee excellence, beverage innovation, team leadership, and maintaining world-class caf&eacute; standards.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Head Barista

ELSA

<div>
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage overall logistics operations throughout the drilling campaign, including supply base, warehouse, vessel, and rig support activities.
 </li>
 <li>
 Coordinate vessel movements, rig mobilisation/demobilisation, and material transportation to ensure timely delivery and operational readiness.
 </li>
 <li>
 Oversee drilling and testing materials management, including receiving, dispatch, inventory control, stock verification, and material tracking.
 </li>
 <li>
 Manage freight forwarding, customs clearance, import/export activities, and logistics documentation in compliance with Company requirements.
 </li>
 <li>
 Ensure all equipment, materials, and transportation activities comply with Company HSE standards and procedures.
 </li>
 <li>
 Coordinate helicopter crew changes, contractor activities, and logistics support services.
 </li>
 <li>
 Monitor material availability, supply chain progress, and support cost-effective drilling operations.
 </li>
 <li>
 Prepare logistics reports, inventory records, and required documentation including RO/SCC and invoice processing.
 </li>
 <li>
 Liaise with internal teams, contractors, and relevant authorities to ensure smooth logistics operations.
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Minimum 10 years' Oil &amp; Gas experience, including 5 years in Drilling Material Coordination or Logistics Supervision.
 </li>
 <li>
 Experience supporting at least one Oil &amp; Gas drilling project/well campaign.
 </li>
 <li>
 Good English communication skills and ability to work with local stakeholders.
 
 </li>
 </ul>
</div>

Logistics Coordinator

The Chedi Muscat

The Chedi Muscat is a luxury 5-star beachfront resort in Oman that blends contemporary Asian design with traditional Omani architecture, offering elegant accommodations, world-class dining, spa, and wellness experiences.A Reservation &amp; Revenue Manager in the hospitality industry is responsible for maximizing hotel room revenue while ensuring the reservations department operates efficiently. This role combines revenue management, pricing strategy, forecasting, and reservations operations.Typical job responsibilities:<ul><li>Manage the hotel's reservations team and daily booking operations.</li><li>Develop pricing and inventory strategies to maximize occupancy and revenue.</li><li>Analyze booking trends, market demand, and competitor pricing.</li><li>Forecast occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room).</li><li>Manage room inventory across direct and online distribution channels (OTAs, GDS, hotel website).</li><li>Prepare daily, weekly, and monthly revenue reports for management.</li><li>Coordinate with Sales, Front Office, and Marketing departments.</li><li>Ensure reservation policies and procedures are followed.</li><li>Train and supervise reservations staff.</li><li>Resolve reservation-related guest issues professionally.</li></ul>الراتب المدفوع: ﷼٧٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Reservation & Revenue Manager

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Manage 3PL DC Performance End to End to achieve tMart DC KPIs and develop the KPIs when needed
 </li>
 <li>
 Optimize the 3PL Operational performance
 </li>
 <li>
 Visit &amp; Audit 3PL DC Operations on weekly basis
 </li>
 <li>
 Daily DC Stock &amp; Shrink monitoring
 </li>
 <li>
 Partner with Demand Planning to monitor stock levels, reducing waste and improving the accuracy of inbound/outbound forecasting.
 </li>
 <li>
 Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
 </li>
 <li>
 Ensure rigid standards for inventory accuracy, availability, and shrinkage control through regular audits and strict process adherence
 </li>
 <li>
 Plan and execute centralization volume increase with the Demand, Commercial, regional &amp; 3PL DC.
 </li>
 <li>
 Monthly &amp; Annual DC P&amp;L Ownership and review
 </li>
 <li>
 Control DC Cost and try to optimize on the go
 </li>
 <li>
 Validate DC Weekly cost vs Reality
 </li>
 <li>
 Monitor departmental spending and labor allocation to drive cost-effective operations without compromising on quality or speed.
 </li>
 <li>
 Manage an offsite team to ensure DC Operational quality
 </li>
 <li>
 Oversee total workforce planning of the 3PL DC to ensure delivery of our KPIs as per Regional FTE standards
 </li>
 <li>
 Lead the hiring, onboarding, and technical training for your specific department to ensure a high-performing talent bench.
 </li>
 <li>
 Manage and coach a team of Supervisors and frontline staff, focusing on succession planning and performance management.
 </li>
 <li>
 Drive a culture of accountability and high engagement, managing attendance and productivity metrics of our own staff and the 3PL DC.
 </li>
 <li>
 Study, Scout &amp; select with procurement and regional team new 3PL partners in case tMart needs to switch Vendors
 </li>
 <li>
 Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.
 </li>
 <li>
 Ensure Health &amp; Safety compliance of our DC Talabat members within the 3PL Facility
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 More than 7 years&rsquo; experience of warehousing operations and start up
 </li>
 <li>
 Ability to accurately analyze information
 </li>
 <li>
 Ability to manage team members effectively
 </li>
 <li>
 Ability to manage processes
 </li>
 <li>
 Deadline-oriented
 </li>
 <li>
 Very good command of English
 </li>
 <li>
 Very good command in Microsoft applications
 </li>
 </ul>
</div>

Assistant Manager - Distribution Center

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