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bi specialist - customer experience Jobs in Doha

bi specialist - customer experience

hr specialist

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>HR Generalist
</div></div><div><div>Ref #
</div><div>219740
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 02-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About Role</b></p>
<p><b>Be the Trusted HR Partner That Drives Change</b></p>
<p>Are you passionate about building strong business relationships, sustaining positive workplace environments and navigating change with confidence? We&rsquo;re looking for an experienced HR Generalist to join our dynamic team. In this role, you&rsquo;ll play a pivotal HR Advisory role in supporting leaders to achieve their strategic plans while also bringing a coaching mindset to everything you do</p>
<p><b>Responsibilities</b></p>
<ul><li>Act as a strategic HR partner and trusted advisor to line managers, offering advice on all areas of the employee life cycle including employee relations, conflict management, performance management, and change management. A robust approach is required in handling sensitive employee relations matters with integrity and discretion.</li>
<li>Work with business and HR COEs in developing, driving and implementing end to end HR strategies, policies and initiatives.</li>
<li>Support business transformation by guiding teams through ambiguity and change, ensuring alignment with HR best practices.</li>
<li>Lead or support HR-related projects, including policy updates, process improvement, and training rollouts.</li>
<li>Stay abreast of HR trends and contribute to the continuous improvement of HR processes.</li>
<li>Analyse HR metrics and trends to help measure progress, inform data-driven decision-making.</li>
<li>Provide coaching and mentoring to line managers and peers, fostering a collaborative and high-performing culture.</li>
<li>Deliver a high quality, seamless and integrated HR support and service delivery for the business, the employees and Managers/ Leaders.
</li><li>Balance an empathetic approach for employees' needs with upholding the strategic plan of the business and wider organisational goals in order to enhance the workplace environment.</li>
</ul><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p>
<p>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>Knowledge Skills &amp; Experience</b></p>
<ul><li>Bachelor&rsquo;s Degree or equivalent with minimum 4 years of equivalent job-related experience or High School Qualification or Diploma with minimum 5 years of equivalent job-related experience</li>
<li>Robust experience in HR Functions in HR Specialist or HR Officer roles in delivering end to end HR solutions and initiatives aligned with business needs.</li>
<li>Proven experience in employee relations, conflict resolution, performance management and advising on HR policy.</li>
<li>Strong stakeholder management skills with the ability to motivate, influence and build trust and excellence across functions</li>
<li>Experience managing or supporting HR projects; formal certification not required.</li>
<li>Excellent communication and interpersonal , and problem-solving abilities.</li>
<li>Creative problem solving and effectively responds to ambiguous and complex situations.</li>
<li>Demonstrated ability to work independently and handle confidential matters with professionalism</li>
<li>An ability to work effectively with multi-cultural teams.</li>
</ul><p><b>About Qatar Airways Group</b></p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p>
<p>So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=219740</div></div></div></div></div></div></div></div>

HR Generalist

Helm Holding

<p><b>Job Profile &ndash; Payroll Specialist</b></p><p><b>Position Title:</b> Payroll Specialist<br/><b>Department:</b> Human Resources<br/><b>Reports To:</b> HR &amp; Administration Manager<br/><b>Location:</b> Doha, Qatar</p><p><b>Role Purpose</b></p><p>The Payroll Specialist is responsible for ensuring accurate and timely payroll processing across the organization, in compliance with Qatar Labour Law, WPS regulations, and company policies. The role involves managing salary calculations, statutory deductions, leave encashments, overtime, end-of-service settlements, and coordinating with HR, Finance, and external authorities to ensure full payroll compliance.</p><p><b>Key Responsibilities</b></p><ul><li>Process monthly payroll for multiple entities, including fixed and variable components (basic salary, allowances, overtime, deductions, loans, etc.).</li><li>Prepare and validate WPS files and ensure timely submission in line with Qatar Labour Law.</li><li>Maintain accurate payroll records, employee data, and updates in HRIS/ERP systems.</li><li>Calculate and process End-of-Service (EOS) benefits, final settlements, and leave encashments.</li><li>Coordinate with HR team on new joiners, leavers, transfers, and contract amendments.</li><li>Prepare payroll reports, reconciliations, and analysis for management and auditors.</li><li>Ensure compliance with statutory requirements (QID renewals, insurance, GRS, etc.).</li><li>Handle payroll queries from employees, ensuring accuracy and confidentiality.</li><li>Liaise with finance teams for salary disbursements and issue resolution.</li><li>Support internal/external audits by providing payroll-related documentation.</li><li>Submit a monthly payroll adjustment report to the HR Manager, covering all changes in salaries, allowances, deductions, and other modifications.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, HR, or related field.</li><li>Minimum 5-7 years&rsquo; experience in payroll processing in Qatar (preferably with large workforce/multiple entities).</li><li>Strong knowledge of Qatar Labour Law, WPS system, and statutory compliance.</li><li>Experience with payroll/HR systems (SAP, Oracle, Argus HRIS, or similar).</li><li>Proficiency in MS Excel (pivot tables, VLOOKUP, payroll reconciliations).</li><li>Attention to detail, high accuracy, and strong confidentiality ethics.</li></ul><p><b>Key Skills</b></p><ul><li>Payroll administration and reporting.</li><li>Knowledge of compensation &amp; benefits structures.</li><li>Analytical and problem-solving skills.</li><li>Strong organizational and time management skills.</li><li>Communication and coordination across HR/Finance.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>In your last payroll cycle, what were the three adjustments you had to make manually, and why?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>payroll processing and WPS compliance: 5 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>Excel Specialist (MOS &ndash; Microsoft Office Specialist) (Preferred)</li><li>Certified Payroll Professional (CPP) (Preferred)</li><li>Have you managed payroll for 500+ employees in Qatar? (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul><p>Application Deadline: 15/09/2025<br/>Expected Start Date: 01/10/2025</p>

HR and Payroll Specialist

Qatar Factory (NAFFCO)

<p><b>1. HR Operations &amp; Employee Services</b></p><p>&middot; Oversee HR Administration: employee records, contracts, leave, attendance, and benefits.</p><p>&middot; Lead HRIS and ensure accuracy of employee data.</p><p>&middot; Lead Staff insurance programs, including enrollment, renewals, and claims coordination.</p><p>&middot; Monitor employee queries related to HR policies, insurance, and general HR Support.</p><p>&middot; Executes efficient onboarding, offboarding, and internal transfers.</p><p><b>2. HR Compliance &amp; Policy Management</b></p><p>&middot; Ensure adherence to local labor laws, visa/work permit regulations, and company policies.</p><p>&middot; Maintain up-to-date HR Policies, handbooks, and SOP.</p><p>&middot; Coordinate with the PROs for visa and legal formalities.</p><p>&middot; Leads internal and external HR Audits.</p><p><b>3. Recruitment &amp; Talent Acquisition </b></p><p>&middot; Leads and verify end-to-end recruitment process: job postings, shortlisting, interviews, offers, and hiring.</p><p>&middot; Promote and implement NAFFCO&rsquo;s organizational culture while enhancing the overall candidate experience.</p><p>&middot; Ensure recruitment practices aligned with the workforce plans and company policies.</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Procurement: 10 years (Preferred)</li><li>Finance: 10 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>UPDA (Preferred)</li></ul>

Procurement Officer

Margin Plus Management

<p>We are growing and looking for a passionate, organized, and people-focused <b>HR Officer </b>to join our leadership team and help us continue building an outstanding workplace.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead all HR functions including recruitment, onboarding, training, employee relations, and performance management</li><li>Maintain HR policies and ensure legal compliance with Qatar labor laws</li><li>Handle administrative tasks including company documentation, licenses, renewals, and office management</li><li>Support employee engagement, culture-building activities, and internal communication</li><li>Manage payroll, leaves, attendance records, and employee files accurately</li><li>Act as the key point of contact between management and employees for HR &amp; administrative matters</li><li>Support company-wide initiatives, staff events, and corporate gatherings</li><li>Ensure a professional, smooth, and organized work environment across all locations</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in HR Management, Business Administration, or related field</li><li>Minimum 3&ndash;5 years experience in HR and administrative roles (preferably in hospitality, F&amp;B, or retail sector)</li><li>Excellent knowledge of Qatar labor law and HR best practices</li><li>Strong interpersonal, leadership, and organizational skills</li><li>Professional communication in English (Arabic is a plus)</li><li>Ability to multitask and work in a dynamic, fast-paced environment</li></ul><p>Job Type: Full-time</p>

HR Officer

Talents Hub

<div>
 <p>
  One of the reputable companies in QATAR is hiring Assistant HR Manager that can support the Human Resources department in executing HR functions such as recruitment, employee relations, performance management, compliance, training and development, and HR policy implementation. This role ensures the smooth operation of HR processes and assists in aligning HR strategies with business goals.
 </p>
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  <strong>
   Responsibilities
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 </p>
 <ul>
  <li>
   Support the HR Manager in daily operations and strategic planning.
  </li>
  <li>
   Handle recruitment, onboarding, and HR administration tasks.
  </li>
  <li>
   Ensure timely resolution of employee grievances.
  </li>
  <li>
   Assist in developing HR policies and performance appraisals.
  </li>
  <li>
   Maintain employee records and HR metrics.
  </li>
 </ul>
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 </p>
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  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in HR or related field.
  </li>
  <li>
   <strong>
    3&ndash;5 years of HR experience, preferably in the retail/fashion/garment business for women.
   </strong>
  </li>
  <li>
   Knowledge of HRIS systems and labor laws.
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   <em>
    ARABIC Speaker is a MUST.
   </em>
  </strong>
 </p>
</div>


Assistant HR Manager - Retail

QLM Insurance

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  The incumbent will be responsible for overseeing key HR functions including talent management, performance management, recruitment, and employee engagement. The incumbent will work closely with the HR team and business leaders to attract, retain, and develop talent, ensure fair and transparent HR processes, and support the organization in achieving its strategic objectives.
 </p>
 <p>
  Reporting to the Senior Manager - Human Resources, the ideal candidate should have strong HR expertise, hands-on experience in recruitment and performance frameworks, and proven ability to implement HR policies and programs. Fluency in both English and Arabic is highly desirable to support diverse stakeholder engagement.
 </p>
 <p>
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 </p>
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 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
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 </p>
 <p>
  <strong>
   Talent Management
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement talent management strategies to attract, develop, and retain high-performing employees.
  </li>
  <li>
   Support succession planning and career development initiatives in line with organizational objectives.
  </li>
  <li>
   Oversee learning and development needs assessments and support the execution of training programs.
  </li>
 </ul>
 <p>
  <strong>
   Performance Management
  </strong>
 </p>
 <ul>
  <li>
   Manage the performance management framework across the organization, ensuring alignment with company goals.
  </li>
  <li>
   Guide managers and employees on performance reviews, goal setting, and feedback discussions.
  </li>
  <li>
   Monitor performance data and trends to recommend strategies for improvement and employee development.
  </li>
 </ul>
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  <strong>
   Recruitment &amp; Onboarding
  </strong>
 </p>
 <ul>
  <li>
   Lead end-to-end recruitment processes, ensuring timely hiring of qualified candidates.
  </li>
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   Establish effective employer branding strategies to attract top talent.
  </li>
  <li>
   Oversee onboarding and orientation programs to support smooth integration of new hires.
  </li>
 </ul>
 <p>
  <strong>
   Employee Engagement &amp; Relations
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement initiatives to enhance employee engagement and satisfaction.
  </li>
  <li>
   Provide guidance on employee relations matters, ensuring compliance with Qatar Labor Laws, QFC Employment Regulations and internal policies.
  </li>
  <li>
   Support grievance handling and conflict resolution in a fair and transparent manner.
  </li>
 </ul>
 <p>
  <strong>
   HR Policies &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Ensure all HR processes and policies comply with local labor regulations and organizational standards.
  </li>
  <li>
   Support audits and reporting requirements as per regulatory frameworks.
  </li>
  <li>
   Continuously review and enhance HR processes to improve efficiency and employee experience.
  </li>
 </ul>
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  <strong>
   HR Analytics &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Analyze workforce data, turnover trends, and recruitment metrics to inform decision-making.
  </li>
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   Provide regular HR dashboards and reports to management.
  </li>
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   Use data insights to propose strategic improvements in HR practices.
  </li>
 </ul>
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  <strong>
   Collaboration &amp; Leadership
  </strong>
 </p>
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  <li>
   Work closely with other departments to support business objectives through HR initiatives.
  </li>
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   Provide guidance and coaching to junior HR staff, ensuring knowledge transfer and team capability building.
  </li>
  <li>
   Contribute to strategic HR projects, such as digital transformation of HR services and organizational restructuring.
  </li>
 </ul>
 <p>
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 </p>
 <p>
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 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree preferred).
  </li>
  <li>
   Professional HR certification such as CIPD, SHRM, or an equivalent qualification is required.
  </li>
  <li>
   6&ndash;8 years of progressive HR experience, with demonstrated expertise in talent management, performance management, and recruitment.
  </li>
  <li>
   Strong knowledge of Qatar Labour Law &amp; QFC Employment Regulations.
  </li>
  <li>
   Excellent interpersonal and communication skills, with fluency in English; Arabic proficiency strongly preferred.
  </li>
  <li>
   Proven ability to manage multiple HR initiatives in a fast-paced, multi-stakeholder environment.
  </li>
  <li>
   High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR systems (HRIS).
  </li>
  <li>
   Experience in a highly regulated industry or large-scale organization is highly advantageous.
  </li>
 </ul>
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 </p>
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 </p>
 <p>
  <strong>
   About QLM:
  </strong>
 </p>
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 </p>
 <p>
  QLM is the leading Life &amp; Medical insurance company in the State of Qatar, aiming to provide ultimate healthcare insurance solutions, in line with the Qatar 2030 Vision. Encompassing excellence in medical standards and innovative technologies, tailor-crafted to meet the customer's needs both locally and internationally. Our goal is to be recognized by our partners, providers, clients and stakeholders as the preferred, trusted, long term insurer, delivering substantially excellent and world-class service.
 </p>
</div>


Assistant Manager - Human Resources

OISSG Consultancy

<p><b>JOB DESCRIPTION</b></p><ul><li>Ensure 100% compliance with Qatar Labor Law in HR practices and policies.</li><li>Oversee recruitment: sourcing, evaluating, and onboarding top security professionals.</li><li>Develop, implement, and update HR policies per Qatar regulations and industry standards.</li><li>Lead performance management: set KPIs, conduct evaluations, and implement improvement plans.</li><li>Maintain a Skills Matrix for candidate evaluation and employee development.</li><li>Manage visa processing, health cards, sponsorship changes, QID renewals, commercial registrations, trade license renewals, and other company documentation.</li><li>Enforce HR policies consistently to promote a positive workplace culture.</li><li>Resolve conflicts, engage employees, and implement effective communication strategies.</li><li>Identify training needs and develop professional growth programs.</li><li>Utilize HRIS for process streamlining and accurate record maintenance.</li><li>Manage security clearance processes for employees.</li></ul><p><b>Experience:</b></p><ul><li>2-3years of HR experience in Qatar, specializing in Qatar Labor Law and HR operations.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources Management or related field.</li><li>Basic Knowledge in government processes: Ministry of Interior, Ministry of Labor, Ministry of Public Health, Medical Commission, Ministry of Commerce and Industry.</li><li>Strong recruitment, organizational, and problem-solving skills.</li></ul><p><b>Personal Attributes:</b></p><ul><li>High integrity and professionalism, maintaining confidentiality.</li><li>Supportive and inclusive, understanding employee needs.</li><li>Composed under pressure, proactive in improvement.</li></ul><p><b>Availability:</b></p><ul><li>Immediately available or within 30 days.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p>

HR Administrative - MALE ONLY

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