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administrative assistant senior

hr systems assistant

Harvard Business School

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
 <br/>
 <br/>
 <strong>
  Why join Harvard Business School?
  <br/>
  <br/>
 </strong>
 Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 Harvard Business School&rsquo;s mission is to educate leaders who make a difference in the world. The HR Systems Assistant supports the School&rsquo;s overall excellence by executing a wide range of human resources systems and talent acquisition activities across platforms including PeopleSoft, SmartRecruiters, and SharePoint.
 <br/>
 <br/>
 Reporting to both the Senior Consultant, Talent Acquisition and the Assistant Director, HR Systems, this role is responsible for carrying out day-to-day HRIS and talent acquisition operations for approximately 1,800 employees. The role ensures accurate and timely execution of onboarding, recruitment coordination, HR systems support, reporting, and employee inquiries. Working closely with HR Consultants, HR Partners, and other stakeholders across Harvard Business School (HBS) and Harvard University, this position serves as a key operational resource supporting core HR processes and services.
 <br/>
 <br/>
 <strong>
  Job-Specific Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Human Resources Information Systems (HRIS)
   <br/>
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Execute HR Self Service (HRSS) ticket management in Power Apps, including systems access requests, general HR inquiries, and custom report requests
  </li>
  <li>
   Serve as a point of contact for HR-related inquiries via HR@hbs.edu and other intake channels, triaging and responding or routing requests as appropriate
  </li>
  <li>
   Compile, deliver, and maintain recurring and ad hoc reports for HR Partners, managers, and compliance purposes (e.g., visa tracking, compensation, departmental reports)
  </li>
  <li>
   Process PSLF forms and support related documentation workflows
  </li>
  <li>
   Support time and absence administration, including notifications, reporting, and holiday communications
  </li>
  <li>
   Prepare PTO and related reports for payroll and termination processing
  </li>
  <li>
   Provide backup support for HRIS processes, including supervisor changes, time and absence updates, and position tracking activities
  </li>
  <li>
   Assist with annual audits and access reviews to ensure accuracy and compliance of HR systems data
  </li>
  <li>
   Maintain data integrity across systems and support documentation and reporting needs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Talent Acquisition
   <br/>
   <br/>
   <br/>
  </em>
 </strong>
 <li>
  <br/>
 </li>
 <li>
  <br/>
  <br/>
  <br/>
 </li>
 <ul>
  <li>
   Execute recruitment coordination in SmartRecruiters/Careers@Harvard, including requisition setup, posting, and workflow management
  </li>
  <li>
   Manage requisitions through the FTE and position tracking process, ensuring appropriate approvals, system setup, and stakeholder access
  </li>
  <li>
   Coordinate onboarding activities, including reviewing offer letters, updating hiring pipelines, initiating/verifying background checks and I-9 processes, verifying completion of required checks, and completing AAF documentation
  </li>
  <li>
   Ensure all hiring documentation is complete, accurately maintained, and communicated to HR, payroll, new hires, HR Partners, and hiring managers
  </li>
  <li>
   Process hires in system and ensures recruiter&rsquo;s proper dispositioning of all candidates
  </li>
  <li>
   Send &ldquo;Clear to Start/Welcome&rdquo; communications, create a unified and welcoming onboarding experience, and serve as a point of contact for onboarding-related questions
  </li>
  <li>
   Support reappointment processes for recurring populations (e.g., research assistants, fellows, and other temporary or program-based roles)
  </li>
  <li>
   Assist with coordination of intern programs and related activities, including communications and logistics
  </li>
  <li>
   Maintain and update talent acquisition process documentation and provide support for system and process questions
  </li>
  <li>
   Support reporting and tracking of recruiting activity and metrics
  </li>
  <li>
   Work with Harvard&rsquo;s managed services provider for contract labor, Yoh, on HBS engagements and reporting as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Related Duties
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide day-to-day operational support to HR Consultants, HR Partners, and HR team members
  </li>
  <li>
   Participate in team meetings and contribute to HR initiatives and projects as assigned
  </li>
  <li>
   Maintain organizational charts and support position-related documentation
  </li>
  <li>
   Assist with resume review and initial candidate screening, as needed
  </li>
  <li>
   Ensure compliance with University HR policies, procedures, and applicable regulations
  </li>
  <li>
   Serve as backup support for HRIS, TA, and HR colleagues as needed
  </li>
  <li>
   Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
  </li>
  <li>
   Be flexible and ready to take on additional duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Basic Qualifications:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma, GED, or equivalent is required
  </li>
  <li>
   3+ years of relevant experience in human resources, talent acquisition coordination, and/or related HRIS administration duties required.
  </li>
  <li>
   Education beyond high school may count toward experience.
  </li>
  <li>
   Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint and Outlook) experience is a must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Qualifications and Skills:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hands-on experience in HRIS systems (i.e., Peoplesoft, SAP, ADP, WorkDay) and/or experience using applicant tracking systems (i.e., SmartRecruiters, Greenhouse, iCIMS) is strongly preferred.
  </li>
  <li>
   Hands-on experience building reports and analyzing data is strongly preferred
  </li>
  <li>
   Strong team-oriented mindset with a willingness to support colleagues and contribute to shared goals.
  </li>
  <li>
   Keen attention to detail, with proven track record of success working in a time-sensitive, deadline driven setting is crucial.
  </li>
  <li>
   Discretion in handling complex and confidential information.
  </li>
  <li>
   Ability to learn and leverage new systems and technologies (like AI) quickly
  </li>
  <li>
   Ability to work independently with minimal supervision.
  </li>
  <li>
   Experience serving as a trusted partner, responsive and accurate
  </li>
  <li>
   Strong interpersonal customer service skills with the ability to work with people at all levels of seniority.
  </li>
  <li>
   Familiarity with HR policies and processes strongly preferred.
  </li>
  <li>
   Knowledge web site management is helpful
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Standard Hours/Schedule: 35 hours per week, overtime eligible role
  </li>
  <li>
   Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
  </li>
  <li>
   Pre-Employment Screening: Identity
  </li>
  <li>
   Other Information:
   <br/>
  </li>
  <ul>
   <li>
    This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday &ndash; Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
   </li>
   <li>
    We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Work Format Details
  <br/>
  <br/>
 </strong>
 This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University&rsquo;s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
 <br/>
 <br/>
 <strong>
  Salary Grade and Ranges
  <br/>
  <br/>
 </strong>
 This position is salary grade level 053. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Generous paid time off including parental leave
  </li>
  <li>
   Medical, dental, and vision health insurance coverage starting on day one
  </li>
  <li>
   Retirement plans with university contributions
  </li>
  <li>
   Wellbeing and mental health resources
  </li>
  <li>
   Support for families and caregivers
  </li>
  <li>
   Professional development opportunities including tuition assistance and reimbursement
  </li>
  <li>
   Commuter benefits, discounts and campus perks
   <br/>
   <br/>
  </li>
 </ul>
 Learn more about these and additional benefits on our Benefits &amp; Wellbeing Page.
 <br/>
 <br/>
 <strong>
  EEO/Non-Discrimination Commitment Statement
  <br/>
  <br/>
 </strong>
 Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
 <br/>
 <br/>
 Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
</div>


HR Systems Assistant

ACL Digital

<div>
 <p>
  <strong>
   Job Title: HR Admin
  </strong>
 </p>
 <p>
  Location: Hybrid, Boston, MA 02115
 </p>
 <p>
  Duration:
  <strong>
   6 months
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Work Schedule: 40
  <strong>
   hours/week
  </strong>
  9-5 Monday-Friday
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Job Summary
  </u>
 </p>
 <p>
  The Human Resources Assistant supports the University Talent Acquisition Team and business process support across all human resources activities, including recruitment, onboarding support, and compliance. The HR Assistant interacts with the University&rsquo;s Human Resources Administration as well as faculty and staff, answering inquiries and directing them to resources.
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Responsibilities:
  </u>
 </p>
 <p>
 </p>
 <ul>
  <li>
   <strong>
    Serving as tier 1 support for I-9 related questions via email and ServiceNow including:
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   i. Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues
  </strong>
 </p>
 <p>
  ii. Direct I-9 administrators to the correct existing resources in the HRSC
 </p>
 <p>
  iii. Initiate I-9 corrections in the Service Center
 </p>
 <p>
  iv. Initiate manual I-9s links upon request
 </p>
 <p>
  v. Maintain the users of the I-9 Service Center
 </p>
 <p>
 </p>
 <ul>
  <li>
   Liaise with our vendor when defects are identified and track fixes
  </li>
  <li>
   Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference
  </li>
  <li>
   Performs reference checks on behalf of the university for newly hired staff members
  </li>
  <li>
   Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such Office of Student Employment and Office of General Counsel
  </li>
  <li>
   <strong>
    Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance
   </strong>
  </li>
 </ul>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Qualifications:
  </u>
 </p>
 <p>
  &middot; Effective written, verbal and interpersonal skills
 </p>
 <p>
  &middot; Effective organization, planning and time management to follow through on commitments
 </p>
 <p>
  &middot; Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise
 </p>
 <p>
  &middot; Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement
 </p>
 <p>
  &middot; Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion
 </p>
 <p>
  &middot; Collaboration &amp; service orientation: ability and willingness to look for ways to help people.
 </p>
 <p>
  &middot; Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred
 </p>
</div>


Administrative Specialist /HR Assistant

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary
<br>
<br>
Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
<br>
<br>
<ul><li>Completes all documentation in the medical record as required.
</li></ul><br>
<ul><li>Interacts with patients and their families effectively.
</li></ul><br>
<ul><li>Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
</li></ul><br>
<ul><li>Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
</li></ul><br>
<ul><li>Listens to any health concerns patients may have and report those concerns to the nurses.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS] - Generic - HR Only preferred Certified Medical Assistant [National Certification] - Generic - HR Only preferred Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred Experience Experience working in patient care/elder care 0-1 year preferred Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient in computer skills to work efficiently with electronic medical records.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Neuroscience Patient Care Assistant

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary
<br>
<br>
Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
<br>
<br>
<ul><li>Completes all documentation in the medical record as required.
</li></ul><br>
<ul><li>Interacts with patients and their families effectively.
</li></ul><br>
<ul><li>Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
</li></ul><br>
<ul><li>Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
</li></ul><br>
<ul><li>Listens to any health concerns patients may have and report those concerns to the nurses.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS] - Generic - HR Only preferred Certified Medical Assistant [National Certification] - Generic - HR Only preferred Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred Experience Experience working in patient care/elder care 0-1 year preferred Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient in computer skills to work efficiently with electronic medical records.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.58 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Care Assistant I

Patient Care Assistant 3BC

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Hourly rates starting at $22/hr.<p></p><p><b><br>
Job Summary</b></p>
Join the Ever‑Expanding Mass General Brigham Cancer Institute<br>
<br>
The Mass General Brigham Cancer Institute is growing rapidly, and we&rsquo;re seeking dedicated Practice Assistants to join our Boston‑based teams. With several openings available across the Institute, this is an exciting opportunity to play a vital role in the patient care experience at one of the nation&rsquo;s leading academic health systems.<br>
<br>
As a Sr. Practice Assistant, you&rsquo;ll provide expert coordination of patient scheduling while partnering closely with both clinical and administrative members of our interdisciplinary teams. Your work will help ensure seamless access to care, efficient clinic operations, and an exceptional experience for every patient and provider you support. Sr. Practice Assistant positions offer the flexibility of a hybrid work schedule (after successful completion of the onboarding/probationary period, 3 days on site, 2 days remote).<br>
<br>
Summary<br>
<br>
Performs administrative functions to support smooth and efficient clinical service and practice operations.
<br>
<br>
Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
<br>
<br>
Make patient appointments and maintain appointment records.
<br>
<br>
Assist callers with routine inquiries and triage matters appropriately.
<br>
<br>
Process patient billing forms and scan documents to patient medical record (EPIC).<br>
<br>
Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
<br>
<br>
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.<br>
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Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
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Additional responsibilities as assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
3-5 years office experience required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Sr. Practice Assistant

EMA Wellness

<p><b>Position Title: Office Manager</b></p><p><b>Position Overview:</b></p><p>The Office Manager will report to the CEO and oversee daily administrative operations, ensuring the workplace runs efficiently by managing staff, coordinating procedures, and maintaining vendor relationships. Key responsibilities will include managing office budgets, supplies, and equipment, purchasing of specific office and project specific needs while supporting HR functions like onboarding, scheduling, and implementing office policies. The Office Manager will work to ensure other employees have what they need to succeed.</p><p><b>Core Responsibilities</b></p><ul><li>Administrative Operations: organizing all contracts, agreements and company documentation; updating employee records; Managing day-to-day operations, including managing mail, answering phones, and maintaining files.</li><li>Vendor &amp; Facility Management: Overseeing office, equipment, and maintenance; negotiating contracts with vendors and service providers.</li><li>Financial Administration: Handling office budgets, expense tracking, certain purchasing taks, and work with consultants for AP and AR and invoice processing</li><li>Staff Support: Assisting with employee onboarding, training, and maintaining personnel records.</li></ul><p>&middot; Regularly updating employee health and</p><p>&middot; Planning company events, such as retreats and holiday parties</p><ul><li>Office Culture &amp; Safety: Organizing events, team-building activities, and ensuring compliance with safety policies.</li></ul><p><b>Key Performance Indicators</b></p><ul><li>Office efficiency and organization.</li><li>Budget adherence, receivables kept current</li><li>Employee satisfaction and productivity.</li></ul><p><b>Education</b></p><p>&middot; Bachelor&rsquo;s degree with MBA or equivalent [SS1]</p><p><b>Experience</b></p><ul><li>Relevant experience in a small, high growth business</li><li>Experience: Previous experience in office administration or as an office assistant.</li><li>Skills: Exceptional organizational, multitasking, and leadership skills.</li><li>Communication: Strong verbal and written communication for liaising with staff and external partners.</li><li>Technology: Proficiency in Microsoft Office Suite, scheduling tools, and CRM systems.</li></ul><p><b>Competencies &amp; Personal Attributes</b></p><p>&middot; Leadership &ndash; Ability to lead people and get results through others.</p><p>&middot; Interpersonal &ndash; Superior interpersonal communication and management skills.</p><p>&middot; Problem Solving &ndash;Fluency in synthesizing large amounts of complex information into a coherent communication or solution based plan.</p><p>&middot; Entrepreneurial - Ability to work rapidly both independently and as part of a team in a dynamic environment.</p><p>&middot; Customer Service &ndash; Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for services and assistance.</p><p>&middot; Planning/organizing &ndash; Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.</p><p>&middot; Oral communication &ndash; Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification when needed; demonstrates group presentation skills; fluent in written and spoken English.</p><p>&middot; Dependability &ndash; Follows through on requests and instructions; responds to management direction; keeps commitments.</p><p>&middot; Initiative &ndash; Takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.</p><p>&middot; Innovation &ndash; Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others attention.</p><p>&middot; Quality Orientation &ndash; Strong attention to detail; driven by exceeding quality standards.</p><p>[SS1]I think BA is fine</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Boston, MA 02116</p>

Office Manager

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