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human resources manager

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a People &amp; Culture Trainee to join our People &amp; Culture team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the People &amp; Culture Department in Doha, the People &amp; Culture Coordinator will provide administrative support to all functions the People &amp; Culture Division of Mandarin Oriental, Doha to ensure the Culture and Vision of MOHG are maintained. The People &amp; Culture Coordinator reports to the Director of People &amp; Culture.
 
 
 
 As
 
 
 People &amp; Culture Trainee
 
 
 
 ,
 
 you will be responsible for the following duties:
 
 
 
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 To be readily available with empathetic, open communication ensuring reliability and confidentiality.
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 To complete day to day administration as requested by each People &amp; Culture department in response to requests and action plans.
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 To maintain good rapport and working relationship with all colleagues.
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 To provide a courteous and professional service at all times.
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 To project at all times a positive and motivated attitude and a calm demeanour.
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 To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha&rsquo;s Colleagues Rules &amp; Regulations.
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 To ensure that all in-house rules and regulations are communicated to colleagues and implemented.
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 To ensure that all People &amp; Culture administration procedures are carried out in accordance with hotel legal requirements.
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 To assist and support the Director of People &amp; Culture/People &amp; Culture Manager/ Director of Learning &amp; Development in the smooth and efficient running of the People &amp; Culture Division, ensuring that all policies and procedures outlined in the People &amp; Culture Operations Manual are strictly adhered to.
 
 
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 As People &amp; Culture Trainee, We Expect From You
 
 
 
 <ul>
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 Minimum of six months experience in a similar or related administrative role
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 Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources
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 Minimum six months experience working in a 5-star hotel environment preferred
 
 
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 </ul>
 
 Our commitment to you
 
 
 
 <ul>
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 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
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 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
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 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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 A competitive salary and benefits packages
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 Transportation and Housing provided
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 Relocation and Vacation Tickets
 
 
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 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

People & Culture Trainee

<div>
 The Hotel
 
 
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 
 
 
 Our Mission
 
 
 
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 
 
 
 Guiding Principles
 
 
 
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 
 
 Scope of Position
 
 
 Assistant Manager &ndash; Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
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 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
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 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
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 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
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 It is part of your role and your responsibility to fully support all learning and development activities.
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 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
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 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
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 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
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 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
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 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
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 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
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 Act as a hotel ambassador at all times.
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 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
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 Departmental
 
 
 
 <ul>
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 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
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 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
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 Taking Spa reservations and attending to guest enquiries when necessary.
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 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.
 
 
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 </ul>
 
 Customer Focus
 
 
 
 <ul>
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 Dealing with guest enquiries via phone, email and face to face.
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 Ensure that all guest enquiries are taken care of within 12 hours.
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 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
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 In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
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 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
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 </ul>
 
 Colleague Relations
 
 
 
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 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
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 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
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 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
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 Administrative Duties
 
 
 
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 Responsible for end of month spa retail inventory and submit to Senior Director of Spa &amp; Wellness.
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 Assist with Month End Closing reports in the absence of Senior Director of Spa &amp; Wellness.
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 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
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 Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products.
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 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
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 </ul>
 
 Additional Duties
 
 
 
 Engineering
 
 
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 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
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 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
</div>

Spa & Wellness Assistant Manager

Cloud Eats kitchen

We are seeking an experienced Training Officer to develop, coordinate, and deliver training programs for our restaurant and cloud kitchen operations. The ideal candidate will ensure all employees are equipped with the knowledge and skills required to deliver excellent customer service, maintain food safety standards, and achieve operational excellence.Key Responsibilities<ul><li>Develop and implement training programs for Front of House (FOH), Back of House (BOH), and Head Office employees.</li><li>Conduct induction and orientation programs for new employees.</li><li>Deliver training on SOPs, customer service, food safety, hygiene, HACCP, and company policies.</li><li>Evaluate employees' training needs through performance assessments and operational feedback.</li><li>Conduct on-the-job coaching and regular refresher training.</li><li>Maintain training records, attendance, and competency assessments.</li><li>Coordinate with Operations Managers and Restaurant Managers to identify skill gaps.</li><li>Monitor training effectiveness through assessments and operational KPIs.</li><li>Prepare monthly training calendars and reports.</li><li>Support employee development, succession planning, and leadership training initiatives.</li><li>Ensure compliance with company standards and local food safety regulations.</li></ul>Requirements<ul><li>Bachelor's degree or Diploma in Human Resources, Hospitality Management, Business Administration, or a related field.</li><li>Minimum 3&ndash;5 years of experience as a Training Officer or Learning &amp; Development professional in the F&amp;B or Hospitality industry.</li><li>Mandatory experience in restaurants, caf&eacute;s, cloud kitchens, or hospitality operations.</li><li>Strong knowledge of customer service, restaurant operations, HACCP, and food safety standards.</li><li>Excellent presentation, communication, and coaching skills.</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint).</li><li>Strong organizational, interpersonal, and reporting skills.</li><li>Ability to travel between restaurant locations when required.</li></ul>If you meet the above requirements and are interested in joining our team, please send your updated CV to hr.head@cloudeatskitchen.com with the subject lineWork Location: In person

Training Officer F&B

Swan Global

<div>
 
 
 Job Title Training Support Coordinator
 
 
 
 
 Job Location:
 
 Doha, Qatar
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly organized
 
 Training Support Coordinator
 
 to support the planning, coordination, and administration of vocational training programs. The successful candidate will manage trainee assessments, training schedules, documentation, and communication with internal departments and external training providers. This role plays a key part in ensuring the effective delivery of training programs while maintaining compliance with organizational policies and quality standards.
 
 
 
 
 
 
 Mandatory Requirements &amp; Qualifications:
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum
 
 3 years
 
 of experience in Learning &amp; Development, Training Coordination, Training Administration, or a similar role.
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor's Degree or Diploma in Human Resources, Business Administration, Education, or a related discipline.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
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 Knowledge of Learning &amp; Development processes and training administration.
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 Experience coordinating training schedules, assessments, and trainee records.
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 Strong documentation, reporting, and record management skills.
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 Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
 </li>
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 Familiarity with Learning Management Systems (LMS) is an advantage.
 </li>
 </ul>
 
 
 Mandatory Criteria
 
 
 <ul>
 <li>
 Excellent organizational, coordination, and communication skills.
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 Ability to manage multiple training activities simultaneously.
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 Strong attention to detail and accuracy in maintaining training documentation.
 </li>
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 Ability to coordinate effectively with internal stakeholders and external training providers.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate the assessment and selection process for vocational training candidates.
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 <li>
 Plan, organize, and monitor vocational training programs and trainee progress.
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 Serve as the primary point of contact for trainees throughout their training period.
 </li>
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 Coordinate with internal departments to identify training needs and schedule learning activities.
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 Liaise with external training providers, educational institutions, and business partners.
 </li>
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 Maintain accurate training records, reports, attendance, and related documentation.
 </li>
 <li>
 Monitor training schedules and ensure timely communication with all stakeholders.
 </li>
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 Ensure all training activities comply with company policies, quality standards, and regulatory requirements.
 </li>
 <li>
 Support the preparation of training reports, statistics, and performance data.
 </li>
 <li>
 Perform other training administration duties as assigned.
 </li>
 </ul>
 
 
 
</div>

Training Support Coordinator

RITS

Operations Manager* (Steel Fabrication &amp; Manufacturing)Position: Operations ManagerLocation: QatarIndustry: Steel Structure Fabrication / Steel ManufacturingJob Requirements:Minimum 10 years of relevant experience in steel structure fabrication factories / steel manufacturing industries.Strong experience in factory operations management and production control.Proven ability in production planning, project execution, and timely project delivery.Experience managing fabrication workshops, production teams, and daily operations.Good knowledge of steel fabrication processes, workshop activities, and quality control requirements.Strong understanding of HSE standards and compliance.Excellent leadership, communication, and team management skills.Responsibilities:Manage overall steel fabrication factory operations.Plan and monitor production activities to meet project deadlines.Coordinate with production, quality, engineering, and project teams.Ensure quality standards and HSE requirements are maintained.Manage manpower, resources, and workflow efficiency.Drive continuous improvement in fabrication and manufacturing processes.Application Question(s):<ul><li>Do you have experience managing steel fabrication factory operations?</li><li>How many years of experience do you have in production planning and production control?</li><li>Have you managed fabrication workshops and production teams?</li><li>Do you have experience implementing HSE procedures in a fabrication/manufacturing environment?</li></ul>Experience:<ul><li>steel structure fabrication or steel industries?: 10 years (Required)</li></ul>Work Location: In person

Operations Manager

Tridy Consultancy & Training Services

Location: Doha, Qatar Company: Tridy Consultancy and Training Services Employment Type: Full-time Availability: Immediate Joiners OnlyJob SummaryTridy Consultancy and Training Services is seeking a proactive and results-driven Training Coordinator / Sales Coordinator with prior experience in a training institute. The ideal candidate will be responsible for coordinating training programs, supporting business development activities, managing client relationships, and ensuring smooth execution of corporate and public training courses.Key Responsibilities<ul><li>Coordinate and manage corporate and public training programs from inquiry to completion.</li><li>Promote and sell training courses to corporate clients and individual participants.</li><li>Prepare quotations, proposals, and training calendars.</li><li>Follow up on leads and convert inquiries into confirmed enrollments.</li><li>Coordinate with trainers, clients, and internal departments to ensure successful training delivery.</li><li>Schedule training sessions, book venues, and arrange training logistics.</li><li>Maintain training records, participant databases, and CRM.</li><li>Generate training reports, feedback summaries, and sales reports.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Achieve monthly sales and enrollment targets.</li><li>Support marketing campaigns and training promotions through various channels.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.</li><li>Minimum 2&ndash;4 years of experience in a training institute is mandatory.</li><li>Proven experience in training coordination and training sales.</li><li>Strong sales, negotiation, and customer relationship management skills.</li><li>Excellent communication skills in English</li><li>Proficiency in Microsoft Office and CRM systems.</li><li>Ability to manage multiple training programs simultaneously.</li><li>Strong organizational and time management skills.</li><li>Must be currently available in Qatar with a valid QID (preferred).</li><li>Immediate joiners only.</li></ul>Preferred Skills<ul><li>Experience selling corporate training programs.</li><li>Knowledge of professional certifications and training solutions.</li><li>Ability to work under pressure and achieve sales targets.</li><li>Strong presentation and client engagement skills.</li></ul>Benefits<ul><li>Competitive salary (based on experience)</li><li>Sales incentives</li><li>Career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Only candidates with prior experience in a Training Institute and who are available to join immediately will be considered.Pay: QAR5,000.00 per monthApplication Question(s):<ul><li>Do you have a minimum of 2 years of experience working in a training institute as a Training Coordinator, Sales Coordinator, or in a similar role?</li><li>Are you currently available in Qatar and able to join immediately (within one week)?</li><li>Do you have experience in coordinating corporate training programs and achieving training sales or business development targets?</li></ul>Work Location: In person

Training and Sales Coordinator

Event Team

<ul><li>Concurrently manage multiple IT Projects following the applicable QGMS Processes and procedures</li><li>Maintain documentation for Projects as per applicable procedures and templates following gated project management methodology and coordinate to obtain approvals wherever required</li><li>Development and communication of the Project Plans, budget forecasts and schedules using standard project management tools such as MS project, EPM..etc.</li><li>Manage key business and IT stakeholders</li><li>Ensure On-time and on-budget delivery of projects</li><li>Responsible for delivery of solutions to the required quality and standards</li><li>Project team leadership and development</li><li>Provide leadership to and supervise the activities of project personnel, including in-house resources and vendor-supplied consultants</li><li>Interpret stated business requirements into the project plan and secure agreement from the project owner/end user as to the scope, budget and schedule</li><li>Continuously monitor project progress in terms of the status of the plan and the budget,providing regular reports to the project owner and other stakeholders</li><li>Anticipate, plan for and identify deviations from the project plan and keep all stakeholders informed</li><li>Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by dealing with the day-to-day issues and reviewing how more serious risks may impact the project&rsquo;s budget, completion date and quality. Where approved by the project owner, revise the timeline or resource requirements for the project.</li><li>Work closely with Qatargas IT PMO Team and contribute to the governance and monitoring of IT Portfolio and providing feedback and suggestions to IT PMO</li><li>Supports and develops team members by providing advice, coaching and educational opportunities</li></ul>Educational Qualification<ul><li>Bachelor&rsquo;s degree in Engineering / Computer Science or related fields</li></ul>Required Professional Qualifications/Skills<ul><li>Bachelor&rsquo;s degree in Engineering / Computer Science with at least seven years post degree</li><li>experience in the related field and industry</li><li>5 years&rsquo; experience as IT Project Manager in a similar organization with at least 2 completed end to end projects of value US$ 500K or above</li><li>Knowledge and experience in all PMI knowledge areas (PMBOK) and gated project management methodology. PMP certification is a plus.</li><li>Ability to work positively with the project stakeholders</li></ul>Pay: QAR26,400.00 - QAR28,400.00 per monthExperience:<ul><li> IT Project Manager: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>QID (Preferred)</li></ul>Work Location: In person

IT Project Manager - IS

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