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customer service specialist Jobs in Karachi

customer service specialist

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human resources specialist

ARRAK CONSULTING SMC PRIVATE LIMITED

Company Overview:At Arrak Consulting, we are dedicated to fostering a supportive and innovative work environment. We are seeking a dedicated and detail-oriented HR Specialist to join our team during the night shift in Karachi. If you are passionate about HR, thrive in a fast-paced environment, and have a keen eye for detail, we want to hear from you!Job Description:As an HR Specialist, you will play a crucial role in managing and processing HR activities during the night hours. You will be responsible for data entry, ensuring accuracy in HR records, and providing support to our HR team. Your expertise in US HR policies will be vital in ensuring compliance and addressing any HR-related queries.Key Responsibilities:- Enter and manage HR data accurately and efficiently.- Ensure compliance with US HR policies and procedures.- Assist with HR documentation and record-keeping.- Provide support and resolution for HR-related inquiries.- Maintain confidentiality and handle sensitive information with discretion.Requirements:- Fluency in English, with strong written and verbal communication skills.- In-depth knowledge of US HR policies and employment laws.- Proven experience in HR or related administrative roles.- Exceptional attention to detail and accuracy in data entry.- Ability to work independently during night shifts while maintaining effective communication with the team.- Strong organizational and problem-solving skills.- A team player who is adaptable and willing to contribute to a positive work environment.Preferred Qualifications:- Previous experience working a night shift or in a similar role.- Familiarity with HR software and databases.- Bachelor&rsquo;s degree in Human Resources or related field.Salary Range:PKR 80,000 - 120,000 per monthArrak Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We look forward to receiving your application and potentially welcoming you to our team!Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

HR Specialist

Clouex Pakistan

We are looking for an organized and empathetic Females HR professional to join our team. Whether you are an Officer looking to manage core functions or an Intern eager to learn the ropes, you will play a vital role in supporting our most important asset: our people. You will assist in the full employee lifecycle, from recruitment and onboarding to maintaining a positive workplace culture.Core Responsibilities<ul><li>Recruitment Support: Assist in drafting job descriptions, posting vacancies on various job boards, and screening initial resumes for technical and non-technical roles.</li><li>Onboarding &amp; Orientation: Coordinate the onboarding process for new hires, ensuring they have the necessary tools, access, and introductions to start their roles successfully.</li><li>Employee Records: Maintain and update digital and physical employee records (e.g., contracts, leaves, performance reviews) ensuring high data accuracy and confidentiality.</li><li>Payroll &amp; Attendance: Assist in tracking employee attendance, leaves, and preparing data for monthly payroll processing.</li><li>Employee Engagement: Support the planning and execution of team-building activities, workshops, and internal events to foster a collaborative environment.</li><li>Policy Compliance: Help communicate company policies and ensure all HR activities comply with local labor laws and regulations.</li></ul>Skills &amp; Qualifications<ul><li>Education: Degree (or currently pursuing one) in Human Resources, Business Administration, or a related field.</li><li>Communication: Excellent verbal and written communication skills in both English and Urdu.</li><li>Tools: Proficiency in Microsoft Office (Excel/Word) and familiarity with HRIS (HR Information Systems) or Applicant Tracking Systems is a plus.</li><li>Interpersonal Skills: Strong emotional intelligence and the ability to handle sensitive information with extreme discretion.</li><li>Organization: Ability to multitask and prioritize tasks in a fast-paced business environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

HR / Executive Assistant

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 
 
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 
 
 When you join us, you will have:
 
 
 <ul>
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 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
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 Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 In this role, you will manage key HR elements across the lifecycle for colleagues in a subset of our eight locations, including but not limited to Karachi.
 
 
 You will oversee the administration of essential HR processes and programs in your geographies, actively supporting risk management to protect our firm and its members. Your responsibilities will encompass supporting colleagues from onboarding through development and separation, managing lifecycle events, and providing guidance to colleagues with supervisory responsibilities, including performance management support.
 
 
 You will play a front-line role in addressing HR inquiries, escalating issues as needed, conducting regular audits and analyses, and serving as a trusted source of information. You will independently manage various efforts, including onboarding (e.g., Day One experience for all new firm members) and offboarding, HR event ownership, and administration of programs such as role changes, rotations, mobility, and alternative programs like flex and remote working.
 
 
 Additionally, you will handle communication, ad hoc, weekly, and annual personnel analysis, and rep letters. You will be accountable for HR standards and data management, bringing an audit mindset and leveraging HR operations support, as well as for the communication and interpretation of policies and procedures and risk management efforts that protect the firm and its members.
 
 
 Furthermore, you will perform other duty of care programs and HR projects to support office/firm priorities, such as Mind Matters, workplace safety, and Got a Concern, contributing to efforts beyond your immediate scope as needed. You will also provide advice and counsel to office leadership on a full range of HR issues and policies, leading HR analyses as necessary, independently driving efforts from insights, and contributing to or leading other HR projects, including understanding and guiding leadership regarding Nationalization.
 
 
 We will rely on your deep expertise in one or more areas of HR specialization, and you will stay up to date on relevant policy changes, trends, rules and regulations, and building a network of local HR professionals. You will play a key role in risk management, supporting compliance with relevant regulatory requirements and internal policies, liaising with firm Legal as necessary, and implementing changes. You will be accountable for HR standards, data, and compliance, and you might also hire, train, and develop more junior team members in an inclusive environment.
 
 
 You will be based in one of our Middle East Offices (MEO), Karachi, as a key member of our HR Business Partner team. Our Middle East offices are comprised of 8 locations that include 1000+ consulting and non-consulting colleagues. You will also be part of the broader HR team in EEMA (Eastern Europe, Middle East and Africa region).
 
 
 You will work collaboratively with the leadership of other functions in the Middle East office as well as other firm functions including legal, immigration legal, HR immigration, mobility, and eligibility team, payroll, talent management, mobility, recruiting and professional development. You will report to the MEO Manager of Human Resources Business Partners.
 
 
 
 Your Qualifications and Skills
 
 
 
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 University degree preferably in HR or related field
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 2+ years of general HR experience
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 Familiarity with HR/people systems (e.g., SAP, People Central)
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 Exceptional interpersonal and communication skills
 </li>
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 Strong problem-solving (an ability to manage ambiguity with an open mind and positive attitude) and multi-tasking capability
 </li>
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 Outstanding organizational skills and attention to detail
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 Excellent project management skills
 </li>
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 Exemplary judgment, discretion and professionalism
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 Ability to deal with people in a fair, inclusive and consistent manner
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 </ul>
</div>

Human Resources Generalist

Dr. Ziauddin Hospital

Education:Bachelor's / MastersExperience:Fresh to 1 year of relevant experienceResponsibilities:<ul><li>Managing of HR Data and records, ensuring accuracy and compliance.</li><li>Developing and maintaining HR metrics and dashboard.</li><li>Accurate and timely processing of payroll in HRMS including review of overtime sheet approvals new hire setup, and other payroll, changes, and tax calculations.</li><li>Provide guidance and recommendations to HR during the annual salary planning process, and promotion cycle.</li><li>Perform other tasks such as transfer of employees, handling deductions, increment cases, disciplinary actions, and confirmation of employees.</li></ul>Ability to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Expected Salary</li></ul>Location:<ul><li>Karachi Clifton (Preferred)</li></ul>Work Location: In person

MTO-HR

Collabrains PVT LTD

HR Trainee (Human Resources Intern ) &ndash; Full-Time | On-Site | Females OnlyBrand Republic is seeking a motivated and detail-oriented HR Trainee to join our Human Resources department. This role is ideal for fresh graduates or entry-level professionals looking to build a career in Human Resources, Talent Acquisition, and HR Operations.The selected candidate will gain hands-on experience in recruitment, onboarding, employee documentation, performance management, and HR coordination within a structured corporate environment.Job Details<ul><li>Location: Karachi (On-site)</li><li>Experience Level: Fresh to 06 Months (HR Internship experience preferred)</li><li>Qualification: Bachelor&rsquo;s degree in Human Resources, Business Administration, BBA, MBA (HR), or related field</li></ul>Key Responsibilities<ul><li>Assist in the end-to-end recruitment process, including job postings, CV screening, interview scheduling, and candidate coordination</li><li>Support onboarding and employee documentation processes</li><li>Maintain and update HR databases, employee records, and attendance reports</li><li>Assist in preparing HR letters (offer letters, confirmation letters, internship certificates)</li><li>Coordinate with department heads regarding hiring requirements</li><li>Support employee engagement initiatives and internal communication</li><li>Assist in performance evaluation tracking and HR reporting</li><li>Ensure compliance with company policies and HR best practices</li></ul>Required Skills &amp; Competencies<ul><li>Basic understanding of Human Resources functions and recruitment processes</li><li>Strong communication and interpersonal skills</li><li>Good command of MS Office (Excel, Word, PowerPoint)</li><li>Ability to maintain confidentiality and handle sensitive employee information</li><li>Strong organizational and time-management skills</li><li>Willingness to learn and grow in HR operations and talent management</li></ul>Learning &amp; Growth Opportunities<ul><li>Practical exposure to Talent Acquisition and Workforce Planning</li><li>Experience in HR documentation, policy implementation, and employee lifecycle management</li><li>Mentorship from experienced HR professionals</li><li>Career progression pathway toward HR Executive / Talent Acquisition Executive</li></ul>Job Type: Internship Contract length: 03 monthsPay: Rs10,000.00 - Rs15,000.00 per monthWork Location: In person

HR Intern | Females Only | Onsite

eMaymar Digital Marketing

Job Description:HR Assistant supports the HR department in managing day-to-day human resources operations across the employee life cycle. The role involves assisting with recruitment, maintaining employee records, handling HR and Admin Tasks, and supporting compliance with organizational policies. The HR Assistant plays an important role in ensuring smooth HR processes and fostering a positive work environment.Requirements:<ul><li>Strong command of MS Office (Excel, PowerPoint, Word) and Google Suite (Docs, Sheets, Slides)</li><li>Basic understanding of HR operations and processes is a plus.</li><li>Good communication and organizational skills.</li><li>Honesty, integrity, discipline, and trustworthy</li></ul>Key Responsibilities:<ul><li>To assist in sourcing candidates, posting job advertisements, and shortlisting resumes</li><li>To ensure confidentiality and secure handling of employee information</li><li>To Support initiatives that promote a positive, inclusive, and professional work environment</li><li>Schedule, coordinate, and confirm interviews with candidates across multiple teams</li><li>Assist in tracking employee attendance, leaves, and preparing data for monthly payroll processing</li><li>Maintain office decorum and manage the company&rsquo;s Human Resources</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>0&ndash;2 year of internship or entry-level experience in HR or an administrative role</li></ul>Preferred Nearby Areas:Gulshan-e-Iqbal, Gulistan-e-Jauhar, University Road (Mosamyaat)Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

HR Assistant

Trigency360

About Us: Trigency360 is one of Pakistan&rsquo;s fastest-growing Digital Marketing companies, known for launching new brands and scaling them into highly profitable ventures. With a strong footprint both locally and internationally, we pride ourselves on innovation, excellence, and a people-first culture. We are now expanding our HR team and seeking a dynamic and motivated Female Human Resources Executive to help us attract the best talent in the industry.Key Responsibilities:<ul><li>Full-cycle recruitment: Handle end-to-end hiring&mdash;sourcing, screening, interviewing, and closing positions.</li><li>Proactive talent sourcing: Use innovative sourcing channels (LinkedIn, job boards, networks, referrals) to target qualified active and passive candidates.</li><li>Candidate assessment: Conduct behavioral and competency-based interviews to evaluate skills, attitude, and cultural alignment.</li><li>Employer branding: Collaborate with the marketing team to promote Trigency360 as an employer of choice.</li><li>Policy support: Assist in developing and implementing HR policies aligned with company goals and labor regulations.</li><li>Hiring reports: Maintain recruitment dashboards, updates, and reports for management review.</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in Talent Acquisition or Recruitment (Digital Marketing or Advertising background preferred).</li><li>Strong understanding of modern hiring practices, sourcing tools, and ATS workflows.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask and manage multiple open positions in a fast-paced environment.</li><li>Positive attitude, proactive approach, and genuine interest in HR and recruitment.</li><li>Female candidates are encouraged to apply.</li></ul>its a full time on site job, we are located in gulshan block 2, 8pm-5am Mon- fri.What We Offer:<ul><li>A collaborative work environment with growth opportunities</li><li>Competitive salary and performance-based incentives</li><li>Professional training and development</li><li>Opportunity to work closely with an experienced leadership team</li></ul>How to Apply: Apply directly through Indeed or email us your resume to hr@trigency360.com mentioning the subject title &quot;Human Resources Executive- &quot;Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you have a Past Or Recent Experience as a Human Resources Executive in a Digital Marketing Or Advertising agency, If Yes then how many years?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Recruitment: 1 year (Preferred)</li></ul>Work Location: In person

Human Resource Executive

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