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icqa escalation specialist

icqa supervisor amet icqa

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As a Supervisor, you&rsquo;ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Honest with highest integrity; Dedicated to quality and high standards; Supportive of values following policies and procedures; Positive, ambitious, energetic, hardworking with a strong work ethic; A team player valuing co-worker's opinions treating everyone with courtesy and respect; Able to communicate effectively and take direction; Dependable, responsible, reliable and mature; Exceptional listener who is well organized and has an eye for detail; Able to work in a team environment, provide honest and direct feedback; Able to handle ambiguity, changing priorities and use good judgment in stressful situations; Experienced with performance metrics; Analytical with problem solver abilities; Self-motivated, structured, accurate, result driven, ready to improve and open to change; Proven history of illustrating a dedication to meeting requirements of internal and external customers, responding to all requests promptly, thoroughly and timely; Ability to multi-task, handling multiple issues; Experienced in MS Office, other operating systems, warehousing systems and applications such as Warehouse Management Systems (Highjump); Able to work in a fulfillment center environment that may be noisy, walking and standing for long periods of time, lifting up to 50 pounds, bending and using mechanical equipment as part of production activities; Flexible to work a variety of hours as the business demands, including overnight, weekends and holidays.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

ICQA Supervisor, AMET ICQA

Amazon

<div>
 
 
 DESCRIPTION
 
 
 
 
 Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
 
 
 Role: Tier III - Escalation Specialist role in ICQA
 
 
 The ICQA team is seeking an excellent individual who is interested in becoming an Escalation Specialist. The Escalation Specialist reports into the local ICQA organization and is a key link between FC&rsquo;s and the Customer Service. He/She analyzes and solve operation issues that may have impact on Customer and acts on Customer issues to solve them and prevent further defects. Escalation Specialists holds responsibilities specific to the different Fulfillment Center areas to connect them for quick problems resolution. He/She will have the drive to develop him/herself and enhance existing skills and knowledge and meet targets and productivity expectations in line with company goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the link between Customer Service and the ICQA and Operations team
 </li>
 <li>
 Contribute to solve operation issues to avoid impact on Customers and prevent future reoccurrence
 </li>
 <li>
 Support Customer Service requests related to stuck shipments, customer complaints, catalogue errors and process issues
 </li>
 <li>
 Perform Concession researches, analysis and escalations
 </li>
 <li>
 Conduct special research and deep dives, identify trends and generate reports that drive actions
 </li>
 <li>
 Support other Escalation Specialists as required
 </li>
 <li>
 Assist in ensuring successful area performance by analysis and reporting on business performance
 </li>
 <li>
 Research free replacements daily and provide detailed analysis of the errors
 </li>
 <li>
 Apply Amazon policies and guidelines related to ES role and general processes
 </li>
 <li>
 Support and work in the department as required
 </li>
 <li>
 Fully understands workflow and daily production goals
 
 
 </li>
 </ul>
 Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
 
 
 Role: Tier III - Escalation Specialist role in ICQA
 
 
 The ICQA team is seeking an excellent individual who is interested in becoming an Escalation Specialist. The Escalation Specialist reports into the local ICQA organization and is a key link between FC&rsquo;s and the Customer Service. He/She analyzes and solve operation issues that may have impact on Customer and acts on Customer issues to solve them and prevent further defects. Escalation Specialists holds responsibilities specific to the different Fulfillment Center areas to connect them for quick problems resolution. He/She will have the drive to develop him/herself and enhance existing skills and knowledge and meet targets and productivity expectations in line with company goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the link between Customer Service and the ICQA and Operations team
 </li>
 <li>
 Contribute to solve operation issues to avoid impact on Customers and prevent future reoccurrence
 </li>
 <li>
 Support Customer Service requests related to stuck shipments, customer complaints, catalogue errors and process issues
 </li>
 <li>
 Perform Concession researches, analysis and escalations
 </li>
 <li>
 Conduct special research and deep dives, identify trends and generate reports that drive actions
 </li>
 <li>
 Support other Escalation Specialists as required
 </li>
 <li>
 Assist in ensuring successful area performance by analysis and reporting on business performance
 </li>
 <li>
 Research free replacements daily and provide detailed analysis of the errors
 </li>
 <li>
 Apply Amazon policies and guidelines related to ES role and general processes
 </li>
 <li>
 Support and work in the department as required
 </li>
 <li>
 Fully understands workflow and daily production goals
 
 
 </li>
 </ul>
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 </li>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Expert in Microsoft Excel, VBA, SQL, and other databases
 </li>
 <li>
 Ability of having developed tools, data collection processes, and data management systems
 </li>
 <li>
 Ability to handle multiple, competing tasks in a deadline-driven environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3108998
</div>

ICQA Escalation Specialist

<div>
 
 Description
 
 
 
 AMET Space Management team is the driving force behind optimized space management across AMET FCs. Through standardization, continuous improvement, innovation, and collaboration, we will maximize available inventory space while ensuring safety, quality, and productivity through data-driven and sustainable practices.
 
 
 In 2026, the team will expand its scope to centralize the capacity configurations with dedicated team of bin mesiters. We are hiring the capacity configuration specialists who will support multiple buildings in each country to maintain the accuracy and the integrity of the capacity visibility of the operation sites for the business team.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Audit any capacity configuration mismatch including ACMS vs Bin Configuration gaps and the physical and virtual mismatch
 </li>
 <li>
 Evaluate, approve and execute bin configuration and ACMS configuration change requests from Inbound and Space SME/Lead (AFT/AFT-X sites)
 </li>
 <li>
 Manage the launch capacity &amp; container configuration (LC3) for AFT/AFT-X sites that are launching or expanding
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 The team has one regional space manager, seven space management leads, six bin meisters and one business analysis reporting to the space manager. Each space management lead gets assigned to a country to look after the space management strategy (UAE, KSA, Egypt, Turkey, South Africa)
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Shop-floor affinity and experience in Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics
 </li>
 <li>
 Excellent communication skills (written and verbal) Fluent English
 </li>
 <li>
 1+ year experience in warehouse operation
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 In-depth knowledge of Lean Six Sigma and its practical usage Wide knowledge of change management and continuous improvement methodologies Proven ability to develop and maintain large scale data bases and ability to evaluate the data sets BI sage and SQL experience would also be of benefit A strong record of team leadership Analytical capabilities The ability to translate operational issues into workable solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3157078
</div>

Capacity Configuration Analyst, AMET Space Management

<div>
 
 Description
 
 
 
 Amazon opened its virtual doors in 1995 and strives to be the world&rsquo;s most customer-centric company, where customers can find and discover anything they might want to buy online.
 
 
 The successful candidate for this position will be a key part of the Engineering Team and will be responsible for project and construction management of industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. Construction Managers are responsible for construction of new Fulfillment Centers (FCs), Sortation Centers(SCs), Delivery Stations ( DSs), and auxiliary buildings that support those facilities as well as renovations &amp; tenant improvements at existing buildings.
 
 
 Construction Managers will also handle the implementation of the facility network infrastructure; including The construction projects include new builds, retrofits, and expansions. Construction Managers are required to perform detailed deep dive reviews of job budgets and programs to identify and resolve any discrepancies, including information in contractor bid packages. Construction Managers will partner with internal customers and external stakeholders such as consultants and contractors to earn their trust and engage as a team to deliver the project in the most efficient manner. The Construction Manager will serve as Amazon's representative and direct point of interface with Developers and General Contractors, as well as the primary integrator between construction and other Amazon stakeholders responsible for equipping, furnishing, and operating our FCs. This opportunity combines construction engineering, planning, project management, facilities management, and contract management.
 
 
 Would you like an opportunity to travel and work in multiple countries and cultures?
 
 
 The role will be based in Dubai, UAE with 40-60% of time traveling either domestically or to other AMET countries.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Responsible for project management over new construction of Fulfillment Centers throughout the AMET region as well as renovations and capacity improvements within existing facilities.
 </li>
 <li>
 Advise on the impact of changes in schedule, costs, and permitting.
 </li>
 <li>
 Support construction scope review and development with internal technical teams and operational customers to facilitate engineering and design efforts on new and remodel projects.
 </li>
 <li>
 Responsible to supervise multiple projects simultaneously, from relatively small renovations to large-sized ($20M+) new facilities.
 </li>
 <li>
 Work independently in the assigned regional area with minimal direction from leadership.
 </li>
 <li>
 Prepare reports, specifications, technical analysis to fully define the design requirements, equipment and services required on capacity expansion and remodel projects.
 </li>
 <li>
 Negotiate contracts and contract changes with developers and General Contractors, and present formal documentation for approval when required.
 </li>
 <li>
 Provide overall site management, coordination, planning, specification of business proposals, and coordination of subcontractors.
 </li>
 <li>
 Assess project performance through Key Performance Indicators for safety, quality, cost, schedule, and sustainability.
 </li>
 <li>
 Partner with teams tasked with transition of base building management and oversight of all turnover documentation.
 </li>
 <li>
 Review of designs and ongoing construction for conformance to current building specifications.
 </li>
 <li>
 Provide critical review of current design standards to identify value engineering and design enhancement opportunities to be considered by internal engineering and schematic design partners.
 </li>
 <li>
 Receipt, review, and analysis of all proposed cost and time change requests as presented by external project teams.
 </li>
 <li>
 Review and guide internally requested changes for validity, impact, and ensure timely and cost sensitive incorporation once approved.
 </li>
 <li>
 Lead or assist in negotiations with appropriate regulatory bodies and Authority Having Jurisdiction entities as required.
 </li>
 <li>
 Positive, clear, concise, and transparent cross team communication for all aspects of project delivery.
 
 
 </li>
 </ul>
 A day in the life
 
 
 Each day you will represent Amazon GES in ensuring the successful delivery of Amazon construction projects, while strategically improving its processes, H&amp;S, and sustainability performance. You will be leading and mentoring large cross-functional teams as an expert resource to complete construction projects. You will be the Subject Matter Expert in your engineering field providing clear guidance in regards to technical solutions, their cost impact and risk imposed on the project's safety and delivery.
 
 
 Daily tasks may comprise of site validation, due diligence, risk analysis, design management, contract and cost negotiations, stakeholder management.
 
 
 Great communication skills to front line and executive level managers will be a must.
 
 
 
 About The Team
 
 
 
 We are a diverse, upbeat, creative and passionate, team of designers, engineers, project and construction managers. We are owners of our scope and results oriented. We are empowered to adapt our timeline to our personal needs if needed for a better work/life balance.
 
 
 
 D&amp;C GES Values
 
 
 
 <ul>
 <li>
 SAFETY FIRST. We continuously seek improvement and innovation in Safety, raising the bar above industry norms and setting a new global standard.
 </li>
 <li>
 PEOPLE OBSESSION. We understand the value of listening, promote diversity, lead by example and work together to achieve more, while remembering to have fun.
 </li>
 <li>
 CHALLENGE THE NORM. We challenge each other and the industry to try new methods of working, and make a SAFER and more SUSTAINABLE environment. We are human, and not afraid to learn from our mistakes, and keep going!
 </li>
 <li>
 MAKE AN IMPACT. We leverage efficient time management to ensure capacity for HIGH QUALITY execution alongside INNOVATION and Thinking Big.
 </li>
 <li>
 TRUST. We build trust with our Customer, making ambitious but realistic commitments.
 
 
 </li>
 </ul>
 Participation during a previous new FC Launch at Amazon in any role would be desired
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of project supervision, real estate development, architecture/design experience civil engineering Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree in engineering or equivalent
 </li>
 <li>
 Speak, write and read fluently in either of these preferred languages: French, Polish, Arabic, Turkish, Afrikaans, Zulu and Portuguese
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3119816
</div>

Construction Manager, Construction Team

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3089558
</div>

Operations Executive, Amazon Now, UFG

PepsiCo

<div>Overview :

We Are PepsiCo<div></div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<div></div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<div></div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<div></div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<div></div><div> 
Join PepsiCo, dare to transform.</div>
Responsibilities:
<div>
JOB PURPOSE 
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the salesman will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The salesman will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The salesman is required to complete a daily
 
debriefing with his supervisor</div><div></div><div> 
PRINCIPAL ACCOUNTABILITIES 
Responsibilities: 
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
 
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions. 
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
 
Daily the salesman will agree his order requirements for the next selling period.
 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
 
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
 
with the supervisor the arrangements planned in the outlets with the support.
 
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
 
This will be part of the daily debriefing with the supervisor. 
 Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages. 
 Sales staff are to be neatly groomed and presentable at all times.
 
Maintain a high standard of driving and obey the driving regulations.
 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
 
to deliver consistently the results required will lead to disciplinary action. 
Key Performance Indicators: 
 Daily/weekly sales vs planned sales. 
 Daily positive calls vs plan 
 Daily call sequence vs plan. 
 Stales vs target. 
 Zero cash &amp; stock shortages.</div>
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
 Customer service skills. 
 Good communication and interpersonal skills. 
 Excellent verbal and written communication skills in English and Arabic. 
 Analytical skills.</div></div>

Sr. Route Salesman

<div>Overview :

We Are PepsiCo<div></div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<div></div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<div></div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<div></div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<div></div><div> 
Join PepsiCo, dare to transform.</div>
Responsibilities:
<div>
JOB PURPOSE 
As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the Pre-seller will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The Pre-seller is required to complete a daily
 
debriefing with his supervisor.</div><div></div><div> 
PRINCIPAL ACCOUNTABILITIES 
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 
The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The
 
supervisor will review the actual customers visited daily during the daily debriefing sessions. 
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
 
Supply ready to ship customer orders on time. Full details including delivery arrangements to be included
 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
 
The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree
 
with the supervisor the arrangements planned in the outlets with the support.
 
Advise the supervisor of any relevant competitor activity taking place in the area served. 
 Daily reconciliation of all cheques, cash &amp; credit sales.
 
Staff are always to be neatly groomed and presentable. 
 Maintain a high standard of driving and obey the driving regulations.
 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure performance. Failure to deliver
 
consistently the results required will lead to disciplinary action.
 
Key Performance Indicators. (KPI&rsquo;s)</div>
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
 Diploma or bachelor&rsquo;s degree or Equivalent.
 
1 to 3 years&rsquo; Experience in Sales &amp; Account building 
 Communication skills
 
Negotiation skill</div></div>

Preseller

Explore 36+ Icqa supervisor amet icqa in Jeddah this January. Find roles across top companies and apply now to boost your career.