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idd direct support professional

Lasting Legacy Healthcare Services

Job Overview Join our dedicated team as an IDD (Intellectual and Developmental Disabilities) Direct Support Professional, where your compassion and energy will make a meaningful difference in the lives of individuals with diverse needs. In this vital role, you will provide personalized care, support daily activities, and foster independence for residents with developmental disabilities. Your enthusiasm and proactive approach will help create a safe, engaging, and nurturing environment that promotes growth and well-being. This paid position offers a rewarding opportunity to empower others while developing your caregiving skills in a dynamic setting.Responsibilities<ul><li>Assist residents with Activities of Daily Living (ADLs), including bathing, dressing, grooming, and toileting to ensure comfort and dignity. </li><li>Support medication administration following prescribed protocols, including monitoring vital signs when necessary. </li><li>Provide compassionate care tailored to individual needs, including Alzheimer's and dementia care, memory support, and behavioral management strategies. </li><li>Operate assistive devices such as Hoyer lifts and ensure safe transfer techniques to prevent injury. </li><li>Prepare nutritious meals in accordance with dietary plans while maintaining cleanliness and sanitation standards in the care environment. </li><li>Document resident progress accurately using Electronic Medical Record (EMR) systems and communicate updates to team members effectively. </li><li>Maintain a clean, safe living space by performing light housekeeping tasks such as cleaning common areas and personal spaces. </li><li>Drive residents when needed for appointments or community outings, ensuring safety and adherence to transportation policies.</li></ul>Skills<ul><li>Proven experience in assisted living, long-term care, or home &amp; community care environments with a focus on individuals with disabilities or senior populations. </li><li>Knowledge of vital signs monitoring, medication administration, dementia care, Alzheimer&rsquo;s care, and behavior management techniques. </li><li>Strong understanding of working with individuals with developmental disabilities and familiarity with group home or personal care home settings. </li><li>Ability to operate EMR systems efficiently for documentation purposes. </li><li>Excellent caregiving skills combined with patience, empathy, and strong communication abilities. </li><li>Physical capability to assist with transfers using Hoyer lifts or similar equipment; comfort with providing personal care tasks. </li><li>Valid driver&rsquo;s license for safe transportation duties; experience driving residents preferred. </li><li>First aid certification is highly desirable to ensure safety during emergencies. Join us in creating a supportive environment where every individual feels valued and empowered! This role is an excellent opportunity for passionate caregivers eager to grow their skills while making a positive impact on the lives of those we serve.</li></ul>Pay: $16.00 - $22.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Mileage reimbursement</li><li>Opportunities for advancement</li><li>Paid orientation</li><li>Professional development assistance</li></ul>Work Location: In person

IDD Direct Support Professional

OneTouch Direct

<div>Step up your career with OneTouch Direct as a Call Center Sales and Business Support Representative for Verizon! Since 1998, OneTouch Direct has been delivering unparalleled contact center solutions, partnering with Fortune 500 companies to provide exceptional products and services.
In this role, you will be the vital link between Verizon and its customers, combining sales expertise with top-notch business support. Your mission is to create outstanding customer experiences while driving sales and efficiently handling business support tasks.
Key Responsibilities:<ul>
<li>Engage customers via inbound and outbound calls, promoting Verizon products and services to meet their specific needs.</li>
<li>Provide comprehensive business support by resolving customer inquiries and troubleshooting issues promptly and effectively.</li>
<li>Collaborate with team members and other departments to ensure smooth service delivery and customer satisfaction.</li>
<li>Maintain accurate records of customer interactions in CRM systems and track sales activities.</li>
<li>Identify sales opportunities and apply consultative selling techniques to maximize revenue.</li>
<li>Work proactively to contribute to process improvements that enhance customer experiences.</li> 
</ul> 
 
Requirements 
<ul>
<li>High school diploma or equivalent required; additional education is a plus.</li>
<li>Minimum 1 year experience in sales and/or business support, preferably within a call center environment.</li>
<li>Exceptional communication and interpersonal skills, with a friendly and professional phone demeanor.</li>
<li>Strong problem-solving abilities and ability to manage multiple tasks efficiently.</li>
<li>Familiarity with CRM software and call center tools preferred.</li>
<li>Ability to work well independently and as part of a team in a fast-paced environment.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Customer-focused mindset with a passion for delivering outstanding service.</li> 
</ul> 
 
Benefits 
<ul>
<li>Full-Time Hours: 40 hours per week schedule</li>
<li>GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly!
</li><li>6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! &middot;</li>
<li>Supportive Environment: Classroom training, plus ongoing support for your success!</li>
<li>Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li>Benefits: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture: Diverse, welcoming culture with Employee Resource Groups</li>
<li>Referrals: Refer a friend and earn up to $2,000 per person!</li></ul></div>

Call Center Sales and Business Support Representative - Verizon

The Home Depot

<div>Position Purpose:
The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Manager</li><li>
This Has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high-paced retail environment</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
No additional education 
<ul><li>
</li></ul>Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative Tampa

University of South Florida

<div>Hiring Range: $72,000-$86,000
The Energy Management Analyst supports campus energy efficiency and sustainability initiatives through energy data analytics, building automation system (BAS) optimization, and continuous performance improvement of HVAC, central plant, and energy management systems. This role focuses on monitoring, analyzing, and optimizing building system performance to reduce energy consumption, improve occupant comfort, and ensure reliable system operations.</div>
 <div><ul><li>Monitor, analyze, and optimize energy use across campus facilities using BAS, metering platforms, and utility data.
</li><li>Operation, commissioning, and optimization of building automation and energy management systems, including sensors, controllers, meters, and control sequences.
</li><li>Identify system performance issues, alarms, and inefficiencies; coordinate corrective actions with Facilities Operations, Maintenance, and controls contractors.
</li><li>New building commissioning, retro-commissioning, and ongoing/continuous commissioning efforts.
</li><li>Perform functional testing of HVAC and related systems to validate design intent and operational performance.
</li><li>Review monthly utility billing data and conduct energy analysis to identify trends, anomalies, and savings opportunities.
</li><li>Generate energy performance reports, dashboards, and documentation to support decision-making and energy conservation measures.
</li><li>Energy benchmarking, measurement and verification (M&amp;V), and utility incentive or rebate programs.
</li><li>Provide technical support and guidance to facilities staff related to BAS-controlled systems and energy optimization strategies.
</li><li>Coordinate with vendors, contractors, utility partners, and internal stakeholders on system upgrades, integrations, and energy initiatives.
</li></ul><ul><li>Performs other duties as assigned.</li></ul></div>
 <div>Minimum Qualifications:
<ul><li>Bachelor&rsquo;s degree in Engineering, Energy Management, Facilities Management, Building Sciences, or a related field or an equivalent combination of education and relevant experience.
</li><li>Experience supporting building automation systems, HVAC controls, or energy management in a multi-building or campus environment.
</li><li>Familiarity with BAS platforms such as Alerton, Johnson Controls, Tridium Niagara, or similar systems.
</li><li>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310.
</li></ul></li></ul>Preferred Qualifications:
<ul><li>Experience with energy analytics, utility data analysis, or fault detection and diagnostics (FDD) tools preferred.
</li><li>Experience with energy analytics, fault detection, or continuous commissioning tools.
</li><li>HVAC or controls-related certifications (e.g., BAS vendor certification, CEM, HVAC controls training).
</li><li>Experience supporting energy efficiency projects or utility incentive programs .</li></ul></div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Energy Management Analyst

GTW of Tampa

Job Summary We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our family owned and operated organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients.Your organizational skills and professional demeanor will ensure smooth office management and create a positive first impression for everyone who walks through our doors.This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment where your contributions truly matter.Responsibilities<ul><li>Greet visitors warmly, assist with check-in procedures, and direct them appropriately</li><li>Handle a cash box for customer pick ups</li><li>Manage multi-line phone systems, answer inquiries, and route calls efficiently using professional phone etiquette</li><li>Maintain a clean and organized reception area, ensuring all office supplies are stocked and accessible</li><li>Handle data entry, filing, and document proofreading to support office operations with accuracy and attention to detail</li><li>Support office management tasks such as record keeping, filing systems, and basic bookkeeping using our POS System</li><li>Provide customer support by addressing questions promptly and professionally while maintaining confidentiality</li></ul>Experience<ul><li>Prior office experience or clerical experience is highly preferred, especially in busy environments.</li><li>Proven ability to manage multi-line phone systems with excellent phone etiquette</li><li>Strong computer literacy.</li><li>*** Bilingual abilities are a plus to serve diverse client needs effectively ***</li><li>Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively</li><li>Experience in customer service roles that require professionalism, patience, and clear communication</li><li>Personal assistant or administrative experience that includes calendar management and supporting office operations is advantageous</li></ul>Join us as a Front Desk Receptionist and be part of a vibrant team dedicated to delivering outstanding service while honing your administrative skills. This paid role is perfect for motivated individuals eager to grow with a family owned and operated company.Pay: $16.00 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Front Desk Receptionist

Learner Education

<div>Organic Chemistry Tutor (Contract) 
Location: Remote 
Hours: Set Your Own Schedule 
Pay: $25.00/hr
About Learner Education
Learner Education is on a mission to help students reach their full academic potential through personalized 1 to 1 online tutoring. We believe that confidence, clarity, and genuine connection are the foundation of academic success. Our tutors support students across the United States through flexible, remote sessions that meet learners where they are.
Role Overview
We are seeking experienced and enthusiastic Organic Chemistry Tutors who can confidently support students in Organic Chemistry at the high school and college level. Tutors who can also support additional Science subjects such as Chemistry, Biology, or general high school science are preferred. The ability to tutor Math is a plus and can expand your student reach. This is a fully remote contract role with flexible scheduling.
What We Offer<ul><li>Flexible remote work environment</li><li>Ability to set your own hours</li><li>High quality student referrals</li><li>Supportive community of tutors for collaboration and growth</li><li>Professional development opportunities</li><li>Compensation for student cancellations within 24 hours</li><li>Tutors retain 100 percent of their hourly rate</li></ul>
Important clarification about experience 
TA experience, peer tutoring, grader roles, SI positions, or lab assistant-only experience do not meet the requirements for this role. Applicants must have direct, professional teaching or tutoring experience with students. 
Requirements 
To ensure the best experience for students, applicants must meet all requirements listed below.<ul><li> Bachelor&rsquo;s degree</li><li>Minimum 3 years of professional teaching or tutoring experience</li><li>At least 1 year of relevant U.S. teaching or tutoring experience</li><li>Must have taught or tutored within the past 2 years</li><li>At least 1 year of online tutoring experience</li><li>Strong understanding of the U.S. curriculum and grading standards</li><li>Strong subject matter expertise in Organic Chemistry</li><li>Ability to tutor additional Science subjects between 6th grade and college level</li><li>Excellent communication and interpersonal skills</li><li>Tutors with availability during peak hours (Monday through Thursday, 3 to 10 PM ET) can connect with more students. Broader weekday and weekend availability is a plus</li><li>Fast and reliable internet connection</li><li>Computer or laptop with microphone and camera. A stylus pen is highly recommended for clear annotations</li><li>Quiet and professional environment</li></ul>
Important note for applicants 
Please apply to only 1 Learner Education tutor posting. Our team reviews every application and will ensure that you are considered for all subjects you are qualified to tutor. 
Benefits 
Why Join Learner?<ul>
<li>Enjoy a flexible work-life balance with the ability to set your own schedule</li>
<li>Work remotely and build your tutoring career with us</li>
<li>Access a supportive community of tutors for ongoing collaboration and growth</li>
<li>Enhance your professional skills through development opportunities</li>
<li>Help students from diverse backgrounds succeed in their education</li>
</ul>Ready to make a difference in students' lives? Apply today to join our team of passionate Tutors at Learner Education</div>

Online Organic Chemistry Tutor

<div>PRIMARY PURPOSE
This position will act as a Senior Scrum Master on a production team utilizing Scrum methodology and implementing Agile ideology. This position will evaluate current Agile and Scrum practices utilized by the organization to drive process improvement and educate leadership in supporting an agile organization. The ultimate goal of an Agile team is to understand business needs and develop optimal business and/or IT solutions in partnership with departmental stakeholders and functional experts. This position is distinguished from other information technology classifications due to the concentration on transformation and coaching of all agile related activities.
ORGANIZATIONAL SUMMARY
Located in the vibrant and diverse Tampa Bay region of Florida&rsquo;s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation&rsquo;s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44 th best public university in America.
USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit : Information Technology | University of South Florida (usf.edu) 
ADDITIONAL INFO FOR APPLICANTS:
The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.
USF offers GREAT BENEFITS to full time employees!!
<ul><li>Medical Insurance
</li><li>Dental Insurance
</li><li>Vision Insurance
</li><li>Paid Vacation Days
</li><li>Paid Sick Days
</li><li>11 Paid Holidays
</li><li>Various Retirement Options , including 401K employer match
</li>Tuition Assistance (available for yourself, spouse, partner or dependent) 
<li>
</li></ul>For more information about your total compensation package and other USF benefits, please visit: Work at USF</div>
 <div>PRIMARY JOB DUTIES 
30% Coach and manage multiple scrum teams. Provide metrics to help inform team planning capacity and ensure that Scrum guidelines are fully understood. Acts as subject matter expert on Scrum guidelines and Agile mindset. Evaluate teams and facilitate team and individual growth. Serve as an escalation for impediment removal for Scrum Masters and scrum teams. Create dashboards and project metrics in USF system tools and help teams develop necessary workflows.
40 % Train Scrum Masters and Product Owners how to manage their projects and become successful self-organizing teams when it comes to writing user stories, product visions, prioritizing backlog, release planning and managing Scrum Tools (story board, action board, charts, backlogs, metrics, etc.)
15% Evaluate current Agile and Scrum practices utilized by the organization to drive process improvement and educate leadership in supporting an agile organization. Work cross functionally to align strategy, methodology and execution.
10% Mentor and guide junior and intermediate Scrum Masters. This includes making recommendations on how to run daily stand ups, retrospectives, and reviews
5% Other duties as assigned.</div>
 <div>MINIMUM EDUCATION &amp; EXPERIENCE
Bachelor's degree in Business, Engineering, Computer Science or IT related field and Scrum Master certification and three years of relevant experience OR
 
seven years of relevant work experience and Scrum Master certification
<div>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310.
</li></ul></div>KNOWLEDGE, SKILLS &amp; ABILITIES
Methods and tools- Leads the adoption, management and optimization of methods and tools, ensuring effective use and alignment with organizational objectives.
Measurement-Developing and operating a measurement capability to support agreed organizational information needs.
Quality Management- Defining and operating a management framework of processes and working practices to deliver the organization's quality objectives.
Organization Facilitation-Supporting work groups to implement principles and practices for effective teamwork across organizational boundaries and professional specialisms.
Delivery Management-Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles.
Organizational Change Management-Planning, designing and implementing activities to transition the organization and people to the required future state.
Portfolio, program and project support- Providing support and guidance on portfolio, program and project management processes, procedures, tools and techniques.
SOFT SKILLS
Growth Mindset - Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.
Communication - Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.
Collaboration- Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.
Client Obsession-Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients&rsquo; trust.
Ownership-Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team&rsquo;s successes and failures.
Outcome Driven-Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.
INDUSTRY KNOWLEDGE
Certified Scrum Master or SAFe Scrum Master Certification</div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Scrum Master III

Explore 173+ Idd direct support professional in Tampa this April. Find roles across top companies and apply now to boost your career.