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988/helpline outbound supervisor Jobs in Chicago

988/helpline outbound supervisor

JPMorganChase

<div>JOB DESCRIPTION 
Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As an Agility Lead in Consumer Community Banking Digital team, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities<ul><li>
Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals</li><li>
Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership</li><li>
Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions</li><li>
Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline</li><li>
Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle</li><li>
Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals</li></ul>
Required qualifications, capabilities, and skills<ul><li>
5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management</li><li>
Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams</li><li>
Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability</li><li>
Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context</li><li>
Strong analytical and problem-solving skills, with ability to use data and metrics to drive continuous improvement and inform decision-making.</li><li>
Proficiency with delivery and productivity tools, including Jira, Jira Align, and Confluence.</li><li>
Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance</li><li>
Demonstrated experience coaching 4+ concurrent Agile teams and effectively influencing cross-team stakeholders and organizational leaders beyond your direct span of control.</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Formal training on Agile coaching, such as recognized coaching certifications</li><li>
Recommended skills: agile delivery, business acumen, change management, continuous improvement, coaching, internal stakeholder management, strategic thinking, self‑directed learning, verbal communication, adaptability, and decision‑making.</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm&rsquo;s data sharing principles of security, customer control and convenience, and privacy.</div></div>

Vice President Agile Scrum Master - Consumer Commercial Banking Digital

<div>JOB DESCRIPTION 
As a UX Creative Technologist, Senior Associate, you will support the Commercial &amp; Investment Bank (CIB) Payments team in delivering enterprise payments solutions. You serve as the bridge between high-level experience concepts and production-ready user interfaces, translating design intent into code-ready logic, design tokens, and component architecture. You don&rsquo;t just hand off static frames&mdash;you help define how the application behaves in real-world conditions across states, data scenarios, and interactions, ensuring the user experience is preserved from concept through implementation.
Key Responsibilities<ul><li>
Build and refine complex UI components with a strong understanding of component references; define and document component props, states, variants, and technical constraints to support scalable implementation.</li><li>
Define component and interface behavior beyond visual design, including responses to data changes, error states, edge cases, and user interactions; partner with engineering to ensure interaction logic is implementable and consistent.</li><li>
Use AI-assisted development tooling (e.g., VS Studio with Claude Code) to create live-code prototypes that serve as a source of truth for engineering (real-time data handling, UI state transitions, complex interaction patterns).</li><li>
Review production builds to validate alignment with intended UI architecture and interaction design; act as a quality gate for the functional craft of the product experience (behavior, responsiveness, component correctness, usability fidelity).</li></ul>
Required Qualifications, Capabilities, and Skills<ul><li>
3+ years in a hybrid design/engineering role; comfortable working in both a code editor and design tools, translating between disciplines.</li><li>
Expert understanding of UI component references, including nesting, inheritance, composition, and how components scale across platforms.</li><li>
Experience implementing or managing design tokens using JSON, CSS variables, and/or tooling such as Style Dictionary to maintain cross-platform consistency.</li><li>
Strong proficiency with HTML5, CSS/SCSS (Flexbox, Grid), and JavaScript; ability to build the UI &ldquo;view&rdquo; layer to a high standard (backend development not required).</li><li>
Demonstrated ability to decompose complex workflows (e.g., payment ledger experiences) into repeatable UI patterns and logical component systems.</li></ul>
Preferred Qualifications<ul><li>
Familiarity with Git/GitHub to manage design-led code contributions and collaborate with engineering workflows.</li><li>
Mentorship experience, with an emphasis on helping others develop systemic UI thinking (patterns, architecture, scalable interaction logic).</li></ul> 
 
 
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

UX Creative Technologist, Senior Associate

Blue Orange Games

Territory Sales Manager / CSM (Outside Sales) &ndash; Chicago, IL TerritoryCompany: Blue Orange Games Location: Chicago, IL &amp; Surrounding Areas Job Type: Full-TimeAbout Blue Orange GamesBlue Orange Games is a leading publisher of award-winning board games, dedicated to creating high-quality, fun, and educational products for families and gamers of all ages. With a commitment to innovation and excellence, we support independent toy stores, game shops, and specialty retailers across the country.Position SummaryWe are looking for a dynamic and results-driven Sales Representative to expand our presence in the Chicago, IL Territory. This role focuses on developing and maintaining relationships with specialty toy stores, game shops, and independent retailers. You will be responsible for driving sales growth, providing product education, and ensuring excellent customer service.Key Responsibilities<ul><li>Account Management &amp; Growth: Build and maintain relationships with existing accounts while identifying and acquiring new customers in the assigned territory.</li><li>Sales &amp; Business Development: Promote and sell Blue Orange Games&rsquo; product line, meeting or exceeding sales targets.</li><li>Product Education &amp; Support: Conduct in-store training sessions, game demos, and provide merchandising support to help retailers maximize sales.</li><li>Event &amp; Trade Show Representation: Attend regional trade shows, in-store events, and industry gatherings to showcase our games and strengthen relationships.</li><li>Market Analysis &amp; Reporting: Monitor industry trends, competitor activity, and customer feedback to inform sales strategies.</li><li>Travel &amp; Territory Coverage: Regularly visit stores across the Chicago, IL area, with travel to nearby states or national trade shows as needed.</li></ul>Qualifications &amp; Skills<ul><li>2+ years of outside sales experience, preferably in the toy, game, or specialty retail industry.</li><li>Passion for board games and knowledge of the specialty toy and game market is a plus.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work independently, manage a sales pipeline, and meet sales goals.</li><li>Willingness to travel regularly within the assigned territory.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li></ul>Perks &amp; Benefits<ul><li>Competitive base salary + commission structure.</li><li>Travel reimbursement.</li><li>Employee discounts on Blue Orange Games products.</li><li>Opportunity to work with a creative and passionate team in the toy and game industry.</li></ul>How to Apply: Interested candidates should submit a resume detailing their sales experience and passion for games. Please provide a link to your LinkedIn profile.Job Type: Full-timePay: $66,000.00 - $72,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>LinkedIn Profile:</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: Remote

Territory Sales Manager

<div>JOB DESCRIPTION 
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial and Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. We seek a motivated, highly dedicated, and articulate Engineer to safeguard and optimize live production for high‑volume, high‑frequency money movement application suites. You will diagnose and resolve complex issues across multiple interfaces and upstream/downstream checkpoints, ensuring end‑to‑end reliability and client‑visible SLA adherence. The role demands clear communication under pressure, rigorous situational analysis, and disciplined execution that protects operational outcomes and reputational risk. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities<ul><li>
Work collaboratively in teams and develop meaningful relationships to achieve common goals</li><li>
Monitor using tools such as: Geneos, Splunk, Grafana, App Dynamics, and/or Dynatrace is a must</li><li>
Provide production support in high‑volume, high‑frequency payments environments</li><li>
Manage incident Management, command, situational analysis, escalation, and rapid mitigation</li><li>
Communicate clearly and concisely with stakeholders and senior management
</li><li>Plan ownership, retrospectives, and problem‑management cadences
</li><li>Working in shift environment of any 8‑hour period within a 24/5 (08:00&ndash;17:00, 15:00&ndash;00:00, 23:00&ndash;08:00).</li><li>
Participate in weekend rotation on-call as required</li><li>
Participate in planned events, retrospectives, and problem‑management sessions is expected.</li></ul>
Required qualifications, capabilities, and skills<ul><li>
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services</li><li>
U.S. Citizen or Legal Permanent Resident having lived in the U. S. continuously for the past 7 years</li><li>
Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software</li><li>
Kubernetes, Kafka, Linux, and Wintel deployment and operational skills</li><li>
Continuous improvement mindset: automation, documentation, and SLA discipline</li><li>
End-to-end monitoring: metrics, logs, traces (Prometheus, Grafana, ELK/Splunk, OpenTelemetry, AppDynamics/Dynatrace).</li><li>
Proactive troubleshooting: anomaly detection, synthetic checks, canary releases, health endpoints; root cause analysis with clear corrective/preventive actions (CAPA).</li><li>
Strong SQL (MS SQL, Oracle) and NoSQL (MongoDB); data analysis for RCA and tuning</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Experience with one or more general purpose programming languages and/or automation scripting</li><li>
Working understanding of public cloud</li></ul> 
 
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Technology Support Engineer

<div>JOB DESCRIPTION 
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in Corporate Sector - Enterprise Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities<ul><li>
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm</li><li>
Improve operational stability and availability through participation in problem management</li><li>
Monitor production environments for anomalies and address issues utilizing standard observability tools</li><li>
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders</li><li>
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure</li></ul>
Required qualifications, capabilities, and skills<ul><li>
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services</li><li>
Hands on experience in Production Support and Application support with experience with coding with Java</li><li>
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud, with specific experience in public cloud AWS. Including proficiency in AWS services such as EC2, S3, ESC, Lambda, VPC</li><li>
Experience in observability and monitoring tools and techniques, such as, Grafana and CloudWatch dashboards
</li><li>Experience with monitoring and logging tools like CloudWatch, and Splunk</li><li>
Experience with database management MongoDB</li><li>
Flexibility to work after hours and 1 weekend every 2-3 months as needed to provide Production Support</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Familiarity with DevOps practices and tools like Jenkins, Docker, Kubernetes, and CI/CD pipelines.</li><li>
Knowledge of scripting languages such as Python, Bash, or PowerShell.</li><li>
Financial Services background</li></ul> 
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Technology Support II - Application Support / Production Support

<div>JOB DESCRIPTION 
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Global Banking Technology, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
Job responsibilities<ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects</li><li>
Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes</li><li>
Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals</li><li>
Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation</li><li>
Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle</li></ul>
Required qualifications, capabilities, and skills<ul><li>
3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve</li><li>
Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies</li><li>
Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Experience with public cloud platforms (AWS, Azure, GCP) and AI/ML technologies</li><li>
Proactive problem-solving skills&mdash;comfortable researching and resolving technical questions independently.</li><li>
Experience with project management tools (e.g., JIRA, Confluence, MS Project) is a plus.</li></ul> 
 
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Technical Project Manager III – Infrastructure, Cloud, & AI/ML

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Function:
1. Management<ul><li>
Work effectively with store management and store crews</li></ul><ul><li>
Supervise the store&rsquo;s crew through assigning, directing and following up of all</li></ul>
activities<ul><li>
Effectively communicate information both to and from store management and crews</li></ul>
2. Customer Service<ul><li>
Assist customers with their questions, problems and complaints</li></ul><ul><li>
Promote CVS customer service culture. (Greet, offer help, and thank)</li></ul><ul><li>
Handle all customer relations issues in accordance with company policy</li></ul>
and promote a positive shopping experience for all CVS customers<ul><li>
Maintain customer/patient confidentiality</li></ul>
3. Merchandise/Presentation<ul><li>
Price merchandise</li></ul><ul><li>
Stock shelves</li></ul><ul><li>
Execute the displays, sign and inventory of weekly, promotional, and seasonal</li></ul>
merchandise<ul><li>
Execute the display and maintenance of off-shelf merchandise</li></ul>
Reset departments following POGs 
Required Qualifications<ul><li>
Deductive reasoning ability, analytical skills and computer skills.</li><li>
Advanced communication skills and supervision skills</li><li>
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> 
Preferred Qualifications<ul><li>
Experience as a retail supervisor</li></ul> 
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
29
Time Type
Part time
Pay Range
The typical pay range for this role is:
$18.60 - $27.60
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 06/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Shift Supervisor

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