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information technology support officer

Baker Tilly Kuwait

<div>
 
 Our Firm announces Job Vacancy &ndash; IT Support Officer in IT Support Department.
 
 
 
 
 
 
 Job Objective / Summary
 
 :
 
 
 Ensure the provision of required technical support to the users within the Company and maintain optimal performance of systems, devices, and networks.
 
 
 Address technical issues, enhance performance, and ensure the security and integrity of the IT infrastructure, thereby ensuring seamless daily operations and achieving the Company&rsquo;s objectives.
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 Bachelor&rsquo;s degree in computer science or any relevant major
 
 
 
 
 
 
 Professional Certificates
 
 
 
 Possessing any of the certifications below is an extra advantage.
 
 
 
 
 
 
 General IT Certifications:
 
 
 <ol>
 <li>
 CompTIA A+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 CompTIA Security+
 </li>
 </ol>
 
 
 
 
 
 Operating System Certifications:
 
 
 <ol>
 <li>
 Microsoft Certified: Windows Client
 </li>
 <li>
 Microsoft Certified: Azure Fundamentals
 </li>
 <li>
 Red Hat Certified System Administrator (RHCSA)
 </li>
 </ol>
 
 
 
 
 
 Networking Certifications:
 
 
 
 Cisco Certified Network Associate (CCNA)
 
 
 
 
 
 
 Cloud Services Certifications:
 
 
 <ol>
 <li>
 AWS Certified Cloud Practitioner
 </li>
 <li>
 Google Cloud Digital Leader
 </li>
 </ol>
 
 
 
 
 
 Experience
 
 :
 
 
 5+ years of experience in IT support domain
 
 
 
 
 
 
 Job Responsibilities
 
 :
 
 
 
 a-Providing Technical Support
 
 
 <ul>
 <li>
 Addressing user inquiries related to hardware and software.
 </li>
 <li>
 Promptly and efficiently troubleshooting technical issues.
 </li>
 <li>
 Offering guidance and instructions to users to enhance system utilization.
 </li>
 </ul>
 
 
 
 
 
 b-Managing Hardware and Software
 
 
 <ul>
 <li>
 Installing and configuring computers, printers, and other peripherals.
 </li>
 <li>
 Installing and updating software and applications as required.
 </li>
 <li>
 Troubleshooting and regular maintenance of hardware.
 </li>
 </ul>
 
 
 
 
 
 c-Network Management
 
 
 <ul>
 <li>
 Monitoring network performance to ensure stability and efficiency.
 </li>
 <li>
 Setting up and maintaining Local Area Networks (LAN) and Wide Area Networks (WAN).
 </li>
 <li>
 Resolving network connectivity issues and ensuring network security.
 </li>
 </ul>
 
 
 
 
 
 d-System Maintenance
 
 
 <ul>
 <li>
 Conducting preventive maintenance for systems and hardware.
 </li>
 <li>
 Updating operating systems and applications to ensure optimal performance and security.
 </li>
 <li>
 Monitoring systems to detect and resolve potential issues before they disrupt operations.
 </li>
 </ul>
 
 
 
 
 
 e-Information Security
 
 
 <ul>
 <li>
 Implementing security policies and procedures to safeguard sensitive data.
 </li>
 <li>
 Assisting in securing systems against cyber threats and malware.
 </li>
 <li>
 Supporting backup and data recovery procedures.
 </li>
 </ul>
 
 
 
 
 
 f-Process Documentation
 
 
 <ul>
 <li>
 Logging technical issues and related solutions to build a knowledge base.
 </li>
 <li>
 Preparing periodic reports on the status of systems and hardware.
 </li>
 <li>
 Maintaining maintenance and updates logs.
 </li>
 </ul>
 
 Perform any other tasks that may be assigned to them by the direct manager or higher positions
 
 
 
 
 
 
 Knowledge
 
 :
 
 <ul>
 <li>
 Knowledge of the latest technologies used in business settings.
 </li>
 <li>
 Knowledge of methods for utilizing technology in communication and information processing.
 </li>
 <li>
 Knowledge of Microsoft software environment.
 </li>
 <li>
 Knowledge of designing and implementing new solutions/ technologies.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 :
 
 <ul>
 <li>
 Proficiency in operating systems
 </li>
 <li>
 Network setup and maintenance skills
 </li>
 <li>
 Software configuration and finetuning skills
 </li>
 <li>
 Ability to manage Cloud computing services and databases
 </li>
 <li>
 Providing remote technical support to users
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 :
 
 
 Transferrable residency permit
 
 
 
 
 
 
 What we Offer
 
 :
 
 <ol>
 <li>
 Competitive monthly salary as compared to market benchmark.
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Annual salary review considering the annual performance evaluation
 </li>
 </ol>
 
 
 
 
 
 Why working at Baker Tilly?
 
 :
 
 <ul>
 <li>
 A workplace with international standards
 </li>
 <li>
 Working days from Sunday till Thursday
 </li>
 <li>
 Working hours from 8 am till 5 pm with one hour break from 12:00 to 01:00 pm.
 </li>
 <li>
 Growth in your career path based on job performance.
 </li>
 <li>
 Sustainable training and career development.
 </li>
 </ul>
</div>

Information Technology Support Officer

Dar Al Shifa Hospital

<div>Designation: IT Technical Support Officer
Section/Department: Information Technology
Reporting to: IT Support Team Leader 

Purpose and Scope of the Job: Under general supervision, assists in preparing specifications and user requirements. Performs various technical duties supporting the management information system; provides technical support to users; troubleshoots hardware and software problems associated with the computers and related equipment; installs hardware equipment and software applications. 
Main Duties and Responsibilities/Performance Standards:
<ul><li>Set up and configure desktop computers, Printers, IP Phones, IPTVs, QMS, peripherals, user accounts, Email Accounts and assigning security levels, network access, etc. Investigate hardware problems and perform minor system hardware and communication connection repairs. Performs basic diagnostic testing. Major problems or repairs are directed to outside vendors.</li>
<li>Provide first-level support for computer software and Clinic technology equipment used.</li>
<li>Respond to incoming calls requesting technical support assistance and take necessary steps to resolve issues in a timely manner.</li>
<li>Working knowledge of help desk software, databases, and remote control</li>
<li>Plan, install, control, and maintained computers, Printers, IP Phones, and IPOS within the hospital.</li>
<li>Systematically document all requests for technical support assistance including end-user identification information, the nature of the problem, and steps taken to resolve issues.</li>
<li>Perform regular maintenance of all system software and hardware as per maintenance schedule, etc. to ensure business continuity and minimize system interruptions.</li>
<li>Develops and provides content for the hospital's internet website.</li>
<li>Upgrades and maintains servers, hardware, software, telecommunication connections, e-mail, and security systems.</li>
<li>Investigate system errors, perform backups, and ensure user accessibility and site performance.</li>
<li>Ensures safety standards (occupational and patient safety) are complied.</li>
<li>Ensures quality and patient safety practices are followed.</li>
<li>Provides or promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li>
<li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.</li>
<li>Ensures quality and patient safety practices are followed.
</li><li>Provides and promotes people-centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.</li> 
</ul>
Qualifications, Competences and Skills
Education: Bachelor&rsquo;s Degree in Computer Science / Computer Technology.
Experience: 2 to 3 years&rsquo; experience directly related to the duties and responsibilities specified.
Licensure: Optional
Language: Proficiency in Arabic and English Languages
Computer Proficiency: High proficiency with computer software, programs &amp; Hospital operating systems.
Performance Competencies:
<ul><li>Analyzes and troubleshoots any network, server, and workstation hardware and software using logic to solve the problem.</li>
<li>Plan, organize, and prioritize tasks.</li>
<li>Establish and maintain a computer maintenance schedule.</li>
<li>Train employees in the application and use of computer hardware and software.</li>
<li>Write system procedures.</li>
<li>Diagnose system software problems.</li>
<li>Learn to use new and existing software and hardware.</li>
<li>Good communication Skills</li></ul> 

Principle Working Relationships and Remarks
<div><ul><li>IT Staff
</li></ul><ul><li>Hospital Staff</li></ul></div> 

Other Preferences
<ul><li>Local candidates with valid and transferable visa in Kuwait</li>
<li>Preferably Male</li></ul></div>

IT Technical Support Officer

Strategic Resilience Group LLC

<div>
 SRG is seeking former service members of all services with proven experience as an Irregular Warfare Analyst (All-Source). Ideal candidate would be responsible for planning irregular warfare operations for the CCMD geographic area of responsibility in the Central Region (i.e., includes: sovereign countries of the Arabian Peninsula, the Levant sub-region, as well as Central and South Asia). Researches special program and space capabilities for feasibility and integration into CCMD Concepts of Operations, Operational Plans, and contingency planning. Provides direct analytical support, planning and subject matter expertise to shape CCMD efforts in collaboration with other U.S. government agencies and partner nations. Integrates irregular warfare into deliberate and crisis action plans and combined/joint operations for the commander, CCMD.
 
 
 Focus in the irregular warfare analyst is combatant command level and higher Concepts of Operations, plans, policy and doctrine, and external coordination the command's area of responsibility.
 
 
 Subject matter expert on special programs collaborating with experienced planners, operators, analysts and coalition partners at CCMD within the irregular warfare and information related capabilities community in support of campaign plan objectives.
 
 
 Camp Arifjan, Kuwait
 
 
 Position Responsibilities
 
 
 
 Required Qualifications
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Develop, coordinate and facilitate execution of sensitive activity Concept of Operations plans and orders.
 </li>
 <li>
 Identify all-source intelligence information necessary to enable effects-based sensitive activity decision making and executions.
 </li>
 <li>
 Provide collection tasking requirements and advisement on HUMINT surrogate network operational activities.
 </li>
 <li>
 Identify and facilitate implementation of unique sensitive activity capabilities.
 </li>
 <li>
 Risk assessments and Threat Mitigation program management.
 </li>
 <li>
 Develop and execute interagency intelligence and security strategies, plans and conduct liaison in support of counterterrorism and counter-organized crime activities with CIA, DOS, FBI, DHS, TREAS, JTTFs, and DoD.
 </li>
 <li>
 Assess information operations products designed to inform and influence and help integrated information operations analysis into planning.
 </li>
 <li>
 Employ data mining, data fusion, predictive analysis, geo-profiling and temporal analysis techniques in support of CCMD commander's requirements related to HUMINT and MILDEC operations.
 </li>
 <li>
 Apply analytical techniques and methodologies using an expert understanding of unconventional warfare.
 </li>
 <li>
 Prepare studies and assessments of threats, potential threats, and threat-related trends and analysis.
 </li>
 <li>
 Produce targeting and lead development related intelligence products in support of CCMD counterintelligence and HUMINT operations.
 </li>
 <li>
 Research, evaluate, analyze and fuse multiple source reporting, including OSINT, on specific targets into finished intelligence products used by CI and HUMINT operational planners.
 </li>
 <li>
 Produce intelligence products supporting Targeting and Lead Development in support of worldwide counterintelligence and HUMINT operations.
 </li>
 <li>
 Monitor current intelligence on specified targets and provided intelligence assessments utilized by tactical planners and operators during mission-planning cycle.
 </li>
 <li>
 Overlays Publicly Available Information (PAI) research with SIGINT applications to illuminate intelligence gaps that support CCMD line of efforts (LOE).
 </li>
 <li>
 Provides irregular warfare capabilities expertise for CONOP development while concurrently collaborating with inter-agency partners.
 
 
 </li>
 </ul>
 Fourteen (14) years of experience OR a Bachelor's degree with certification as a HUMINT professional with nine (9) years (or a Master's degree with seven (7) years) of experience in operational environment directly involved in HUMINT.
 
 
 <ul>
 <li>
 Certified HUMINT collector with a minimum of five (5) years' experience directly involved in HUMINT, Overt/Clandestine, HUMINT Operation SOF Support of Sensitive Activities.
 </li>
 <li>
 Experience with incorporating SAP and STO capabilities in plans and operations; graduate of the STO Planner Course and PDAS User Course.
 </li>
 <li>
 Staff level planning and CONOP development experience at the Combatant Command, TSOC and/or Sub Unified Command Level.
 </li>
 <li>
 Experience conducting analysis of irregular warfare problem sets to highlight insurgent or threat network organization, key nodes, and vulnerabilities.
 </li>
 <li>
 Formal training or more than three years of practical experience utilizing the F3EAD, CALEB/IWA, Social Network Analysis and CARVER Methodologies.
 </li>
 <li>
 Expert understanding of network analysis tools such as Analyst Notebook and Palantir.
 </li>
 <li>
 Expert understanding of Intel-related databases such as M3, TAC, NCTC Online, TIDE, ICReach SIGINT Database, Cultweave SIGINT Database, PROTON SIGINT Database.
 </li>
 <li>
 Expert understanding of Intel targeting tools such as the Skope toolset or the Voltron toolset.
 </li>
 <li>
 Practical understanding of geospatial Intel tools such as ArcGIS and Google Earth.
 </li>
 <li>
 Current DoD Top Secret Clearance with SCI eligibility.
 </li>
 <li>
 Current CI Scope Polygraph or ability to take one upon hiring.
 </li>
 <li>
 Completed Advance Planners, Due Diligence, and Advanced Technicians Course.
 </li>
 <li>
 Certified HUMINT professional with ten (10) or more years of experience in operational environment directly involved in HUMINT Overt/Clandestine, HUMINT Operation Support or SOF Sensitive Activities.
 </li>
 <li>
 Graduate of a recognized HUMINT Support Couse such as: HUMINT Collection Operations Management Course (HCOM), HUMINT Collection Management Officer (HCMO), HUMINT Collection Manager Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), and Operational HUMINT Targeting Course (OHTC).
 </li>
 <li>
 Joint or Service Level Information Operation planning experience.
 
 
 </li>
 </ul>
 Able to physically participate in training and operational support, as needed.
</div>

Irregular Warfare Analyst (All-Source) TS/SCI

Boutiqaat

Training OfficerAbout the RoleWe are seeking a motivated and results-driven Training Officer to design, deliver, and evaluate effective training programs that support staff development and organizational performance. The ideal candidate is passionate about learning, highly organized, and skilled at engaging diverse audiences.Key Responsibilities<ul><li>Identify training needs through consultation and performance analysis</li><li>Design and deliver engaging training sessions (in-person and/or online)</li><li>Develop training materials, manuals, and presentations</li><li>Monitor and evaluate training effectiveness and report outcomes</li><li>Support onboarding and continuous professional development initiatives</li><li>Maintain accurate training records and documentation</li></ul>Requirements<ul><li>Diploma or degree in Education, Human Resources, Training, or a related field</li><li>Proven experience in training delivery or learning &amp; development</li><li>Strong communication and presentation skills</li><li>Ability to plan, organize, and manage multiple training activities</li><li>Proficiency in MS Office and learning management systems (LMS) is an advantage</li></ul>Key Competencies<ul><li>Excellent interpersonal skills</li><li>Analytical and problem-solving ability</li><li>Adaptability and creativity in training methods</li><li>Attention to detail and strong time management</li></ul>Job Type: Full-timeExperience:<ul><li>Training Officer: 1 year (Preferred)</li></ul>

Training Officer

MEDVISION

Job Title: Regulatory Registration OfficerJob Summary:The Regulatory Registration Officer will support regulatory registrations, approvals, and ongoing compliance activities for medical devices, drugs, and related products in coordination with government authorities.Key Responsibilities:Register agencies and products with the Ministry of Commerce (MOC).Obtain and maintain approvals from MOH, Drug Control, and Central Medical Store.Prepare, submit, and maintain regulatory documentation and files.Manage renewals, licenses, registrations, and marketing authorizations.Interpret regulatory guidelines and communicate requirements to suppliers.Draft clear and professional regulatory correspondence.Respond to regulatory authority queries within assigned timelines.Support regulatory audits and due diligence activities.Stay updated on regulatory legislation and guidelines.Conduct field follow-ups and submission of invoices and documents (20%).Requirements:<ul><li>Educational Background: Bachelor&rsquo;s degree in Pharmacy, Science</li><li>Experience: 1&ndash;2 years of experience in regulatory affairs, registration, or a related field.</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-time

Regulatory Registration Officer

<div>Purpose and Scope of the Job

Biomedical Engineer will provide overall technical support for the installation, troubleshooting, repairing, and maintenance of medical, imaging, scientific, dental and physiotherapy section&rsquo;s instruments/ equipment, medical gas. He will be responsible for performing installation and planning, calibration, repair, preventive maintenance, and upgrades of biomedical equipment.

Main Duties and Responsibilities/Performance Standards
<ul>
<li>Prepare detailed technical specifications for the procurement, support and special equipment to be installed.</li>
<li>Responsible for installation (pre &amp; post) of all biomedical equipment as per all international &amp; manufacturer safety standards, software and give live demonstrations to staff.</li>
<li>Responsible and make sure that all the machines &amp; equipment&rsquo;s installed in the hospital as per all international, manufacturer, MOH standards, and store data/report about them in the computer. Safekeeping operator and service manuals/CD/DVD&rsquo;s, Software CD/DVD&rsquo;s or any related accessories or parts or calibrating tools.
</li><li>As per guidance by the Head of Biomedical Engineering to be consultant for suppliers of spare parts, following the medical and service contracts and dealing with companies and suppliers of medical equipment and making comparison between them to provide it to the hospital administrator.</li>
<li>To ensure quality control for all medical equipment being used in the hospital as per international safety standard. Also providing or arrange time to time operator or application training to equipment users and ensuring all patient safety is met as per the international standards.</li>
<li>To take good care of the biomedical equipment&rsquo;s by doing a daily maintenance check, take immediate actions on maintenance requests received and work as a team with the maintenance supervisor &amp; technician.
</li><li>Aim for continuous development and improvement to reach high level of technology.</li>
<li>Provide input in department as per guidelines used of medical equipment&rsquo;s on the preparation of policies and procedures addressing standard supplies of all biomedical equipment.</li>
<li>Responsible for any medical equipment taken out of the hospital for maintenance, the same should be informed to the coordinator.</li>
<li>Responsible for training the staff in the hospital to use the medical equipment in the right manner and to maintain it in good condition.</li>
<li>Responsible for safekeeping all Bio-medical testing equipment and follow up the calibration as per manufacturer&rsquo;s recommendations.</li>
<li>Ensure quality and patient safety practices are followed</li>
<li>Provides or promotes people&rsquo;s centered care.</li>
<li>Promotes inclusive health by providing equitable and accessible care to patients and families with special needs</li>
<li>Responsible to attend off duty calls as per the Hospital policy.</li>
<li>Perform any other duties as assigned.</li>
<li>Attend Accreditation meetings and participate in the Team to provide Feedback related to Biomedical if required</li>
</ul>
<div>Qualifications, Competences and Skills</div>
<div>
Education: Bachelor&rsquo;s Degree in Bio-Medical Engineering/Electronics/Electrical</div>
<div>
Experience: 5 to 6 years&rsquo; experience directly related to the duties and responsibilities specified.</div>
<div>
Language: Proficiency in English Language, Arabic would be an advantage.</div>
<div>
Computer Proficiency: Good Computer skills</div>
<div>
Performance Competencies</div>
<ul>
<li>Express side as clearly when speaking and writing.</li>
<li>Reads and understands work-related materials. Understand new information or materials by studying and working with them.</li>
<li>Judges the costs and benefits of a possible action. Use reasoning to discover answers to problems.</li>
<li>Analyzes ideas and use logic to determine their strengths and weaknesses. Identifies ways to measure and improve system performance.</li>
<li>Identifies problems and review information. Analyzes choices and apply solutions.</li>
<li>Notices when something is wrong or is likely to go wrong. Determinate how a system should work and how changes in conditions will affect outcomes.</li>
<li>Combine several pieces of information and draw conclusions. Recognizes when important changes happen or are likely to happen in a system.</li>
<li>Ability to lead and train colleagues.</li>
<li>Ability to read schematics and/or technical manuals.</li>
<li>Documents and tracks preventive maintenance activities.</li>
<li>Ability to read, understand, follow, and enforce safety procedures.</li>
<li>Skill in the use of computers, preferably in a PC, Windows-based operating environment.</li>
<li>Knowledge of mechanical systems, building materials, and emergency maintenance.</li>
</ul>
Principle Working Relationships and Remarks
<div>
<ul><li>Chief Executive Officer, Purchasing Manager</li></ul>
<ul><li>Bio-Medical Technician, Head of Biomedical Engineering, Head of Engineering, Maintenance Staff.</li></ul>
<ul><li>Companies&rsquo; Representatives, All Hospital staff.</li></ul></div></div>

Biomedical Engineer

TSL Company

Location: Kuwait Experience: 3&ndash;5 years Department: Human ResourcesJob Summary:TSL Group is looking for a proactive and experienced HR Officer to manage and support all HR functions in Kuwait. The ideal candidate will have 3&ndash;5 years of hands-on experience handling day-to-day HR operations, ensuring compliance with company policies and Kuwait Labor Law, and contributing to a positive employee experience.Key Responsibilities:<ul><li>Manage end-to-end HR operations including recruitment, onboarding, employee relations, and offboarding.</li><li>Maintain employee records, contracts, renewals, and HR documentation accurately.</li><li>Ensure compliance with Kuwait Labor Law, company policies, and HR procedures.</li><li>Support payroll processing, leave management, attendance tracking, and benefits administration.</li><li>Coordinate with government authorities (MGRP, PACI, visas, work permits, residencies).</li><li>Assist in implementing HR policies, performance management processes, and employee engagement initiatives.</li><li>Prepare HR reports and maintain HR databases.</li><li>Support training, HR audits, and employee development programs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>3&ndash;5 years of HR experience in Kuwait covering all HR functions.</li><li>Strong knowledge of Kuwait Labor Law and local HR practices.</li><li>Bilingual proficiency in Arabic and English (spoken and written).</li><li>Proficient in MS Office and HR systems/ERP.</li><li>Excellent communication, organizational, and interpersonal skills.</li><li>Ability to handle confidential information with discretion and work under pressure.</li></ul>Preferred Skills:<ul><li>Experience in multi-national or group companies.</li><li>Strong coordination skills with government entities.</li><li>Ability to work independently and take initiative in HR projects.</li></ul>Job Type: Full-timePay: KD450.000 - KD500.000 per month

HR Officer

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