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inside sales manager

IQVIA

<div><div><div>Miami, United States of America | Full time | Home-based | R1529671</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is acting as the biopharma&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. If you are an energetic individual looking for an exciting, fast-paced environment, that allows you to work from home, we encourage you to join our team!
</div><div>The Inside Sales Manager (&ldquo;ISM&rdquo;) is a critical member of the IQVIA team. The ISM will be accountable for all aspects of program operations, including direct management and coaching of team members. ISMs are responsible for ensuring the team delivers results that meet or exceed agreed client goals, while fostering a culture that strives for operational and compliance excellence.</div><div><b>
Preferred and Required Qualifications and Job Duties:</b></div><ul><li>College Degree required</li><li>Minimum 2 to 5 years inside sales experience, B2B territory management/account management experience required</li><li>Experience with Sales Force Preferred</li><li>Experience developing and maintaining customer relationships</li><li>Experience in supervising/leadership role in related field required</li><li>Inside pharmaceutical sales experience preferred</li><li>Proven ability to consistently meet/exceed defined territory sales goals</li><li>Experience with Microsoft Suite
</li><li>Advance listening, problem-solving and decision-making skills</li><li>Excellent verbal and written communication skills</li><li>Provides day to day supervision of sales/service rep including performance evaluations and management to ensure goals are met and/or exceeded.</li><li>Reports to management on individual/team performance; works with management to develop performance improvement plans when necessary.</li><li>Coaches team members for success and supports individual development of direct reports.</li><li>Monitors inbound/outbound sales calls to ensure script adherence, call integrity, adverse event compliance, HIPAA compliance and proper phone technique.</li><li>Conducts refresher training and the distribution of project updates; assists with New Hire training and onboarding.</li><li>Ensure all client needs are met with a high degree of quality and compliance to applicable policies and procedures.</li><li>Strategizes and collaborates internally to foster a culture and service of continuous quality improvement, offering creative solutions to client.</li><li>Handles escalated calls from customers, as needed.</li><li>Develops a contingency plan to maintain adequate coverage levels in the event of staff shortages. This may include serving as back up, when needed.</li><li>Develops productivity improvement programs to increase customer reach and other productivity metrics.</li><li>Reviews and analyzes sales and operational records and reports, possible report development and maintenance when necessary.</li><li>Works in concert with both Human Resources department to enforce company policies and procedures.</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $75,000 to $85,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Inside Sales Manager

House Buyers of America

<div><div><h3 class="jobSectionHeader"><b>Inside Acquisitions Specialist/ Lead Manager</b></h3>
</div>
<p></p><div><div><div><div><p>The Lead Manager- Real Estate Investing is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.</p>
<p>
What you will do:</p>
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
<p>About You:</p>
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
<p>Why we are a great place to work:</p>
<ul>
<li>Our company is FULLY REMOTE</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment</li>
<li>2025 Revenue is up 60% year over year compared to 2024</li>
<li>2025 Ratified acquisitions are up 70% year over year compared to 2024</li>
<li>Q4 2025 sales are up 100% compared to Q3 2025</li>
<li>Q4 2025 revenue is up 152% compared to Q4 2025</li>
<li>Q4 Ratified acquisitions are up 64% compared to Q4 2025</li>
<li>We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.</li>
</ul>
<p><b>House Buyers of America</b> is a leading national home-buying company helping homeowners sell with confidence through a <b>simple, transparent, and hassle-free process</b>. Founded in 2001 and operating in <b>44 states</b>, the company blends decades of real estate expertise with <b>technology-driven operations</b> to deliver <b>speed, certainty, and consistent outcomes</b>. House Buyers of America has been recognized for its industry impact, including <b>Ernst &amp; Young Entrepreneur of the Year</b> and inclusion on the <b>Inc. 5000</b> list of America's fastest-growing companies.</p>
<p>
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com</p>
<p>
Total Compensation Range: $60,000-$95,000 per year (inclusive of base salary and bonus)</p></div></div></div></div></div>

Lead Manager- Real Estate Investing

TruDiagnostic

<div>
 <p>
  <strong>
   About TruDiagnostic
  </strong>
 </p>
 <p>
  TruDiagnostic is revolutionizing personalized health through cutting-edge epigenetic testing. In partnership with world-leading institutions, we provide healthcare providers, individuals, and researchers with the critical insights needed to take proactive steps toward better health and groundbreaking discoveries.
 </p>
 <p>
  At TruDiagnostic, we are driven by a deep passion for a future where aging is understood, health is optimized, and lives are truly transformed. If you&rsquo;re eager to make a meaningful impact and help people live healthier, longer, more vibrant lives, we invite you to join our mission and be part of something truly extraordinary. TruDiagnostic is an AI centric company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  The Epigenetic Healthcare Consultant (EHC) is responsible for driving aggressive sales growth within a defined geographic territory of healthcare professional (HCP) accounts. This role serves as the face of the Company in the assigned territory, with a primary focus on generating new business, expanding adoption within existing accounts, and consistently delivering on sales targets.
 </p>
 <p>
  The position requires a results-oriented approach that combines consultative sales, account management, in-person field engagement, and HCP conference support. The EHC educates HCPs and staff on the clinical value and utility of the Company&rsquo;s products, supports practice implementation to accelerate patient adoption, and positions the Company as the trusted epigenetic partner in the territory.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The EHC collaborates with cross-functional teams across Inside Sales, Medical Affairs, Marketing, and Customer Support to ensure strong account performance and alignment with broader commercial objectives. Our ideal candidate is comfortable integrating AI tools into their daily workflow.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Sales Growth &amp; Territory Performance
  </strong>
 </p>
 <ul>
  <li>
   Drive sales growth by achieving and exceeding assigned Sales and territory expansion targets.
  </li>
  <li>
   Build, refine, and own a comprehensive territory target list by researching and surveying the market to identify all relevant HCP practices and opportunities.
  </li>
  <li>
   Generate new business through proactive prospecting, cold calling, and converting leads into active accounts.
  </li>
  <li>
   Develop and execute an efficient routing plan that ensures consistent coverage, prioritizes high-value accounts, and drives optimal reach and frequency.
  </li>
  <li>
   Expand utilization, and frequency of utilization, of the Company&rsquo;s product portfolio within existing accounts by uncovering opportunities, cross-selling, and increasing test volume.
  </li>
  <li>
   Develop and execute a strategic territory-level business plan to adapt to current trends, unique market dynamics, and conditions.
  </li>
  <li>
   Monitor performance metrics closely and adjust territory strategy to ensure consistent overachievement.
  </li>
 </ul>
 <p>
  <strong>
   HCP Engagement &amp; Practice Support
  </strong>
 </p>
 <ul>
  <li>
   Leverage relationship building techniques to establish strong, trust-based relationships with HCPs and staff to influence adoption and loyalty.
  </li>
  <li>
   Deliver persuasive clinical and commercial presentations to position the Company&rsquo;s products as an integral part of both patient care and practice growth.
  </li>
  <li>
   Tailor messaging using the Company&rsquo;s Features, Advantages, and Benefits (FAB) framework to match provider personas and practice needs.
  </li>
  <li>
   Handle objections and guide providers through implementation challenges in a consultative, solutions-focused manner.
  </li>
  <li>
   Provide program implementation support to help practices integrate the Company&rsquo;s products into existing workflows to maximize patient adoption, test volume, and practice revenue.
  </li>
  <li>
   Host lunch and learn events for high value or high potential value practices to create awareness of the Company&rsquo;s products, the program, and the features, advantages, and benefits they provide for the patient, the HCP, and the practice.
  </li>
  <li>
   Represent the Company at conferences, meetings, and events to build visibility and create new opportunities.
  </li>
  <li>
   Meet or exceed quarterly sales targets by balancing new business generation with expansion of existing accounts.
  </li>
  <li>
   Partner with Medical Science Liaisons to conduct deeper scientific trainings when appropriate.
  </li>
  <li>
   Stay current on the latest epigenetic and longevity research to ensure credibility and thought leadership in provider conversations.
  </li>
  <li>
   Coordinate with Inside Sales to optimize provider handoffs and account coverage.
  </li>
  <li>
   Work with Sales Management and Marketing to localize events, tradeshows, and campaigns specific to the territory.
  </li>
 </ul>
 <p>
  <strong>
   Cross-Functional Collaboration &amp; Market Intelligence
  </strong>
 </p>
 <ul>
  <li>
   Partner with Inside Sales, Medical Affairs, Marketing, and Customer Support to accelerate adoption and ensure seamless provider experiences.
  </li>
  <li>
   Share real-time market insights, customer feedback, and competitive intelligence to inform territory strategies, marketing campaigns, and product initiatives.
  </li>
  <li>
   Execute with urgency, discipline, and adherence to compliance standards, maintaining accurate records of activity and pipeline progress in CRM systems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <strong>
   Required
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in life sciences, business, healthcare, or related field (or equivalent experience).
  </li>
  <li>
   3&ndash;5+ years of field-based sales experience, preferably in diagnostics, biotechnology, pharmaceuticals, or medical devices.
  </li>
  <li>
   Proven ability to manage a territory, grow accounts, and consistently hit/exceed sales quotas.
  </li>
  <li>
   Strong scientific communication skills; ability to simplify complex concepts for providers and patients.
  </li>
  <li>
   Willingness to travel extensively within assigned territory (up to 40&ndash;50%).
  </li>
  <li>
   Self-starter with entrepreneurial mindset and excellent relationship-building skills.
  </li>
 </ul>
 <p>
  <strong>
   Preferred
  </strong>
 </p>
 <ul>
  <li>
   Established network of providers in functional medicine, concierge care, or longevity/wellness clinics.
  </li>
  <li>
   Experience launching new diagnostics or advanced health technologies in a competitive market.
  </li>
  <li>
   Familiarity with genetics, epigenetics, biological age testing, or related fields.
  </li>
  <li>
   Experience with CRM platforms and sales tracking tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits and Compensation
  </strong>
 </p>
 <p>
  At TruDiagnostic, we believe our people are our most valuable asset, and we&rsquo;re committed to supporting their health, growth, and well-being. We offer a comprehensive benefits package, including:
 </p>
 <ul>
  <li>
   Compensation includes base salary (geo pay) and commission.
  </li>
  <li>
   Medical, Dental &amp; Vision Insurance &ndash; Multiple plan options with employer contributions to keep you and your family covered.
  </li>
  <li>
   401(k) with Company Match &ndash; Competitive matching program to help you build long-term financial security.
  </li>
  <li>
   Discretionary Paid Time Off (DPTO) &ndash; Flexible time off to rest, recharge, and prioritize what matters most.
  </li>
  <li>
   Paid Holidays &ndash; Company-wide holidays to celebrate and spend time with loved ones.
  </li>
  <li>
   Professional Development &ndash; Opportunities for ongoing education, conference participation, and training support.
  </li>
  <li>
   Wellness Perks &ndash; Access to health and wellness resources that encourage work&ndash;life balance.
  </li>
  <li>
   Mission-Driven Culture &ndash; Join a passionate team working at the intersection of science, health, and longevity.
  </li>
 </ul>
 <p>
 </p>
</div>


Epigenetic Healthcare Consultant Field Sales - Miami

Canadian pioneer Medical Technology

<p>CPMT Laser USA, the U.S. division of CPMT Laser North America, is one of the leading manufacturers of FDA-cleared medical-aesthetic laser systems. Our product portfolio includes advanced Alexandrite, Nd:YAG, CO₂, EMS, and Diode platforms, engineered to deliver exceptional clinical performance and long-term value for practitioners.</p><p>We are committed to innovation, reliability, and building trusted partnerships with aesthetic professionals across the United States.</p><p>Summary</p><p>We are seeking an experienced and self-motivated Medical Aesthetic Sales Representative to join our growing U.S. team. This role focuses on promoting our FDA-cleared laser technologies to med spas, laser clinics, dermatology practices, plastic surgery offices, and high-end aesthetic practices. High-performing representatives typically achieve six-figure annual earnings with no cap.</p><p>Responsibilities</p><ul><li>Promote and sell CPMT Laser&rsquo;s portfolio of FDA-cleared aesthetic laser systems</li><li>Build and maintain relationships with med spas, laser clinics, dermatologists, plastic surgeons, aesthetic injectors, and distributors</li><li>Conduct in-clinic product demonstrations and presentations for prospective clients</li><li>Collaborate with our inside-sales, marketing, and support teams to maximize sales performance</li><li>Represent CPMT Laser at optional trade shows, events, and training sessions</li><li>Manage your own schedule and local sales territory as an independent contractor</li></ul><p>Requirements</p><ul><li>Prior experience in medical, aesthetic, capital equipment, dermatology, or pharmaceutical sales strongly preferred</li><li>Pharmaceutical reps who regularly visit dermatology, aesthetic, laser clinics, or plastic surgery offices are highly encouraged to apply</li><li>Experience calling on med spas, laser clinics, dermatology practices, plastic surgery offices, or aesthetic injector practices is a major advantage</li><li>Strong communication, negotiation, and closing skills</li><li>Self-driven, organized, and able to work independently</li><li>Professional appearance and strong customer-service orientation</li><li>Bilingual (English&ndash;Spanish) candidates strongly encouraged</li><li>Must be authorized to work in the United States</li><li>Proven sales track record in capital aesthetic devices such as those manufactured and sold by CPMT Laser.</li></ul><p>Compensation &amp; Structure</p><ul><li>High-value product line with substantial six-figure earning potential for strong closers</li><li>Base salary (commensurate with experience)</li><li>Flexible, remote work environment</li><li>Free sales training</li><li>Travel reimbursement for approved trade shows and major events</li><li>Uncapped commission</li></ul><p>Job Type: Contract</p><p>Application Question(s):</p><ul><li>Which types of clinics or providers do you currently visit?</li></ul><p>(e.g., med spas, dermatology, plastic surgery, injectors, etc.)</p><ul><li>Briefly describe your past sales roles and the products you represented.</li></ul><p>Experience:</p><ul><li>dermatology pharmaceutical or capital equipment sales: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Preferred)</li><li>Spanish (Preferred)</li></ul><p>Work Location: Fully remote, but must reside in Greater Miami.</p><p>Job Type: Contract</p><p>Pay: Up to $299,252.82 per year</p><p>Work Location: Remote</p>

Medical Aesthetic Equipment Sales -High-Ticket FDA Cleared Laser & Body Sculpting Devices

Goodwill of South Florida

<div><p><b>Summary:
</b></p><p>The Store Manager assumes full responsibility for operating the Goodwill Retail Store. The Manager&rsquo;s job is to lead, motivate, coach, and train the store employees while achieving and maximizing sales goals in compliance with Goodwill Industries' policies and procedures.
</p><p></p><p><b>Essential Responsibilities</b>:
</p><ul><li>Maintain appropriate inventory levels by adhering to procedures concerning processing rotation, returns, pricing, and selling.
</li><li>Attractively display merchandise for customers. Use merchandise, fixtures, decorative items, and other available means to enhance the sales area and create an attractive shopping environment.</li><li>
The store should always look its best when it is open for business each day, and every effort should be made to maintain it throughout the day.</li><li>
The Manager is responsible for adopting a plan to ensure the store is appropriately cleaned before it opens for business. Most activities, such as rearranging inventory and rotating merchandise, should be performed whenever possible before the store opens.
</li><li>Customers must receive pleasant and polite attention. Managers must pay special attention to customer and donor relations by training store employees and encouraging them to be courteous and helpful to customers and donors.</li><li>
Managers must be responsive to customers' and donors&rsquo; needs and opinions and should always handle complaints politely.
</li><li>The Manager must ensure that all customers have a fair and equal opportunity to purchase all available merchandise for sale.
</li><li>Able to work a flexible schedule, including weekends.</li></ul><p><b>
Education, Experience, and Requirements</b></p><ul><li>
Associate's degree (A.A.) or equivalent from a two-year
</li><li>College or technical school; or six months to one year of related experience and training; or equivalent combination of education and experience.
</li><li>Excellent customer service skills. Must pass a background test. Must pass a drug test.<b> </b>Prior felony convictions will not exclude you from employment, only those that are job-related</li></ul><p>
</p><p><b>Essential Functions: </b>Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p><ul><li>
Constantly required to stand for an entire shift</li><li>
Constantly able to walk for extended periods and able to use hands to grasp, handle, or feel
</li><li>Constantly able to reach above shoulders and outward with arms and hands, climb, have good balance, sit and stoop, kneel, crouch, and crawl</li><li>
Constantly communicate effectively
</li><li>Constantly able to lift and move up to 25 pounds
</li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus</li><li>
Able to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
</li><li>Able to apply concepts of introductory algebra and geometry.</li><li>
Regular and timely attendance</li><li>
Able to work flexible hours, including weekends</li><li>
English is required, and Spanish is a plus in all the stores.</li><li>
Able to work in a competitive market</li><li>
Able to work with others in a safe and appropriate manner</li><li>
Regular and timely attendance</li></ul><p>
</p><p><b>Leadership:
</b></p><p>The store manager is responsible for the success of the store operation in a remote location from Goodwill Industries&rsquo; administrative offices and must manage without daily on-site supervision. To succeed, the manager must have the leadership qualities necessary to guide store personnel and perform marketing and administrative duties that will ensure goal attainment. The manager must lead by example in developing a disciplined, motivated workforce that can work harmoniously.
</p><p>The Manager is responsible for the performance and conduct of the store employees. The manager must ensure appropriate employee performance by clearly explaining their duties and responsibilities, providing necessary training, scheduling work effectively, and guiding employees to correct errors and improve their performance. The Manager, Regional Manager, and Human Resources will hire, promote, discipline, or terminate staff members when necessary. The manager must document or make recommendations to address any personnel issues that could lead to further personnel actions. The manager&rsquo;s responsibilities for the store are in effect whether the manager is present or absent from the store. The manager must fully train an assistant manager and 3rd key holder to assume the store's responsibilities during the manager&rsquo;s absence. When absent, the store manager must train all employees to perform all the store&rsquo;s functions efficiently.</p><p>
The manager should understand the business well enough to recognize what can cause sales to increase or decrease and what actions are usually needed to improve sales. The manager must be aware at all times of the store's degree of success or failure in achieving sales goals. Suppose the store is not performing as expected. In that case, the manager must take appropriate corrective actions to improve the situation in areas under their control or make positive recommendations for improvement in areas not under their control.</p><p>
Managers are required to attend periodic sales management meetings at the administrative offices. At these meetings, store managers receive goals, information, and instructions that they must pass on to their employees as needed.
</p><p><b>Administration:</b>
</p><p>The store manager must operate the store per established policies and procedures and with sound business and commercial practices. Procedures for opening and closing the store at established times should be observed to ensure security. Lights should be turned off and/or on, air-conditioning systems should be checked, and security alarms or other related systems should be armed and activated. The manager is responsible for returning to the store at the request of Goodwill Industries to reset the alarm or attend to an emergency.</p><p>
The manager protects Goodwill Industries&rsquo; property and assets from loss, theft, or damage. The store manager must ensure that merchandise is not removed unless through sales or other methods authorized by procedures or the immediate supervisor. In the event of damage, theft, loss, illegal entry to the facility, or unauthorized removal of goodwill property, the store manager must always gather all the facts and immediately notify the immediate supervisor and, when appropriate, the appropriate law enforcement agency.
</p><p>Take special measures to protect Goodwill Industries&rsquo; cash by following proper cash handling procedures. To accomplish this, maintain petty cash fund in a locked safe; make daily bank deposits; verify checks and credit cards for legitimacy; sales receipts must be deposited intact; complete daily sales reconciliation form; if cash overages or shortages occur, make an appropriate investigation to discourage employee theft from the cash register, retrain cashiers or take disciplinary solid measures to prevent further incidents.
</p><p>The store manager must ensure that the premises are neat, orderly, safe, and sanitary. The manager must also ensure the facility is kept in proper operating condition. If repair or replacement is necessary, please report it accordingly. The manager must also maintain a strict alert for fire and safety hazards, reporting any violations to superiors immediately. The manager must also follow established procedures and instruct subordinates in fire prevention and safety practices.
</p><p>Ensure that all records, including daily sales reconciliations, timecards, employee evaluations, employee authorization requests, illness/injury reports, and other required documents and reports, are completed accurately and promptly. The manager is responsible for ensuring all employees are appropriately trained to comply with these procedures.
</p><p>The store manager must avoid establishing a whole office by maintaining additional records or performing other unauthorized clerical activities. These activities can interfere with the manager&rsquo;s ability to devote time to providing leadership to meet sales goals.
</p><p><b>Supervisory Responsibilities
</b></p><p>Manages 2-5 subordinate supervisors supervising 5-30 employees in the Donated Goods Store. Is responsible for these units' overall direction, coordination, and evaluation. Also directly supervises 5-25 non-supervisory employees. Carries out supervisory responsibilities per the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</p><p>
</p><p><b>Competencies
</b></p><p>To perform the job successfully, an individual should demonstrate the following competencies:</p><p>
</p><ul><li><b>Problem-Solving -</b> Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotionally charged topics.</li><li><b>
Customer Service</b>: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li><b>
Interpersonal Skills</b>: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; controls emotions; remains open to others' ideas and tries new things.</li><li><b>
Oral Communication</b> - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li><b>
Written Communication</b> - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; can read and interpret written information.</li><li><b>
Teamwork</b>: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.</li><li><b>
Delegation</b> - Delegates work assignments; Matches the responsibility to the person; sets expectations and monitors delegated activities; provides recognition for results.</li><li><b>
Leadership</b>: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.</li><li><b>
Managing People</b> - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.</li><li><b>
Quality Management</b> - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.</li><li><b>
Cost Consciousness</b>: Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.</li><li><b>
Diversity </b>- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.</li><li><b>
Ethics</b> - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.</li><li><b>
Organizational Support</b>: Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values; supports affirmative action and respects diversity.</li><li><b>
Strategic Thinking</b>: Understanding the organization's strengths and weaknesses; analyzing the market and competition; identifying external threats and opportunities; adapting strategy to changing conditions.</li><li><b>
Motivation</b> - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.</li><li><b>
Professionalism</b> - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.</li><li><b>
Quality</b> - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li><b>
Safety and Security</b>&mdash;Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.</li><li><b>
Attendance/Punctuality</b> - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li><li><b>
Dependability</b> - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long work hours when necessary to reach goals.; Completes tasks on time or notifies the appropriate person with an alternate plan.</li><li><b>
Initiative</b> - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.</li><li><b>
Language Skills - </b>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. For the stores Biscayne, Calle Ocho, Coral Way, Country Walk, Flamingo Plaza, Hialeah, Hialeah Gardens, Redland, Sunset, Tamiami, and West Hammocks, Bilingual is required.</li><li><b>
Reasoning Ability - </b>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li><b>
Computer Skills - </b>The individual should be familiar with spreadsheet and word-processing software to perform this job successfully.</li></ul><p><b>
Work Environment: </b>The noise level in the work environment is usually moderate.</p></div>

Store Manager

KEY BISCAYNE YACHT CLUB

<div><p>Bartender</p><p>
Job Description</p><p><b>
Department: Food and Beverage</b></p><div><b>
Reports to: Bar Manager / F&amp;B Manager / Asst. F&amp;B Director</b></div><p></p><div><b><br>
Statement of Purpose:</b></div><p>
The Bartender&rsquo;s primary function is to serve and interact with Members in a warm, accommodating and professional manner, ensuring Member satisfaction. They must provide a consistent level of service that meets the KBYC standards and exceeds the expectations of the Member. They are also responsible for attaining the highest levels of hospitality, quality, and product knowledge. They must maintain the bar and keep it organized, stocked, and clean.</p><div><b>
Primary Duties:</b></div><ul><li>
Prepare and serve all beverage products to KBYC specifications.</li><li>
Provide Members with hospitality while adhering to KBYC service standards.</li><li>
Genuinely interact with Members. Acknowledge Members with a genuine smile and eye contact, using their name.</li><li>
Work shifts and stations as scheduled by Supervisor.</li><li>
Adhere to daily side work lists and weekly maintenance program. Uphold cleanliness of bar areas (inside and outside the bar).</li><li>
Maintain food and beverage product knowledge.</li><li>
Read the drink chits that print at service bar and prepare the drinks for the service staff. The bartenders will not make drinks without a ticket</li><li>
Use POS to accurately ring both food and beverage orders. Ensure charges are accurate.</li><li>
Actively participate in feedback regarding operational improvements.</li><li>
Uphold product levels and freshness based on standardized par levels.</li><li>
Communicate with colleagues to ensure seamless supply of products and glassware required for the bar.</li><li>
Prepare drinks at service bar in a timely manner, while maintaining interaction with Members. Ensure checks are accurate and the correct Member numbers are used.</li><li>
Retain overall awareness of product availability and quantity.</li><li>
Attend all front of house and staff meetings.</li><li>
Effectively manage bar patrons and monitor Member behavior.</li><li>
Help prepare for and complete inventories as required by Supervisor.</li></ul><div><i>
Member-Focused</i></div><div><ul><li>
Friendly and service-oriented personality with good interpersonal skills.</li></ul></div><div><i>
Organized and Detail-Oriented</i></div><div><ul><li>
Uses resources and time effectively by supporting their superiors and colleagues.</li></ul></div><div><i>
Ethics and Values</i></div><div><ul><li>
Maintains values and integrity; humble, respectful and honest.</li></ul></div><div><i>
Team Player</i></div><ul><li>
Continually contributes to colleagues&rsquo; successes; maintains a positive attitude while at work.</li><li>
Remains open to others&rsquo; ideas and tries new things.</li></ul><div><b>
Education and Certificates</b></div><ul><li>
High School qualification or equivalent is required.</li><li>
Food Handling Certificate is a plus.</li></ul><div><b>
Experience</b></div><ul><li>
Must have minimum 2 years of experience bartending in a full-service establishment.</li><li>
Restaurant experience is preferred.</li><li>
Wine knowledge preferred.</li></ul><div><b>
Skills</b></div><div><i>
Operational Skills</i></div><ul><li>
Ability to understand member needs and deliver superior member service</li><li>
Ability to work long hours with a strong focus on operational excellence</li><li>
Ability to understand the flow of service and handle multiple tasks effectively in a fast-paced environment</li><li>
Ability to master POS and charge drinks and food correctly</li></ul><div><i>
Communication Skills</i></div><ul><li>
Ability to understand effective approaches of communication with different individuals.</li><li>
Ability to communicate clearly with peers and superiors.</li><li>
Responds well to questions. Listens to others without interrupting. Obtains clarification when necessary.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li></ul><div><i>
Language Skills</i></div><ul><li>
Very good verbal and written communication skills in English is required.</li><li>
Verbal and written communication skills in Spanish is preferred.</li><li>
Verbal communication skills in other languages is a plus.</li></ul><div><b>
Other</b></div><ul><li>
Ability to work in an outdoor environment in a hot climate.</li><li>
May be required to lift up to 30 lbs.</li><li>
Ability to work long hours while standing.</li><li>
Upbeat, outgoing and positive.</li><li>
Reacts well under pressure.</li><li>
Available to work late nights, weekends, holidays, and long hours as necessary.</li><li>
Must have exceptional grooming habits.</li></ul><p>
Equal Employment Opportunity &amp; Drug Free Workplace</p></div>

Bartender

The Home Depot

<div><b>Position Purpose:</b><p>
The Inventory Control Quality Assurance Manager oversees inventory accuracy flow through problem resolution, system and process quality, as well as vendor compliance. This role will build relationships with internal customers, vendors, and functional groups at the SSC to drive quality within the DC and service to over 100 stores.</p><b><br>
Key Responsibilities:</b><ul><li>
25% Oversee the identification, analysis and resolution of all inventory control, warehouse management system and process issues. Ensure that root causes are identified, documented and improvement plans are executed.</li><li>
25% Oversees inventory control, ensuring regular cycle counts and associated accounts, reports, reconciliations and archives are in place. Includes oversight of annual physical inventory, and determining and executing slotting and profiling of SKU.</li><li>
10% Oversee inventory control and quality assurance audits and the creation of detailed reports of deficiencies found, including defects in ASN and load quality compliance. Partners with AP, vendors and IPR to ensure inventory accuracy and vendor compliance with the DC.
</li><li>10% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product</li><li>
10% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a positive work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
10% Drives accuracy and awareness by training managers and associates on the warehouse management system as well as load quality reporting and ASN compliance.</li><li>
10% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul><br>
<b>
Direct Manager/Direct Reports:</b><ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others in addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul><br>
<b>
Travel Requirements:</b><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><br>
<b>
Working Conditions:</b><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul><br>
<b>Minimum Qualifications:</b><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Working knowledge of Catalyst or other similar warehouse management systems.</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul><br>
<b>
Minimum Education:</b><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><br>
<b>
Preferred Education:</b><ul><li>
No additional education</li></ul><br>
<b>
Minimum Years of Work Experience:</b><ul><li>
2</li></ul><br>
<b>
Preferred Years of Work Experience:</b><ul><li>
No additional years of experience</li></ul><br>
<b>
Minimum Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Preferred Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Certifications:</b><ul><li>
None</li></ul><br>
<b>
Competencies:</b><ul><li>
Operational Expert: Basic knowledge of all aspects of distribution center operations; optimizes productivity, efficiency, and quality; drives continuous improvement; manages building and materials handling equipment (MHE) assets; effectively uses information technology (e.g., My Apron, Sharepoint, etc.).</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer; demonstrates product knowledge (e.g., disposition type, physical characteristics of materials handled)..</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences, orally and in writing; delivers effective presentations; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Building Relationships: Engages with associates and managers; establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
</li><li>Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates; builds effective teams; values and leverages diversity.
</li><li>Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions.</li></ul></div>

DC Inventory Control/QA Manager

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