it associate - fiu

stock associate

it associate fiu

Mount Sinai Medical Center

<div><p><b>As Mount Sinai grows, so does our legacy in high-quality health care.</b></p><p></p><p>
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.</p><p></p><p><b>
Culture of Caring: The Sinai Way</b></p><p></p><p>
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.</p><p></p><p><b>
Department:</b></p><p></p><p><b>
Job Description Summary:</b></p><p></p>
We are currently recruiting for Information Technology professionals to join our team and engage immediately with the Epic Electronic Health Record (EHR) initiative. This is a tremendous opportunity to participate in the IT revolution that is changing health care delivery across the United States.<p><b>
Opportunities:</b></p><p>
We are continually increasing adoption and expanding the tools and features available through the use of an EHR. This year, we are focusing on areas such as revenue cycle management, system interoperability, population health management, and health analytics. In addition, there is a continual need to maintain and enhance our Information Technology systems in areas such as physician practices, radiology, lab, pharmacy, ER, OR, anesthesia, clinical documentation, orders, device integration, reporting, informatics/analytics, and much more.</p><p><b>
What does the position entail?</b></p><ul><li>
Address emerging hospital patient safety, quality of care, and improved patient outcome initiatives in addition tosystem enhancements, upgrades, and maintenance.</li><li>
Oversee the full life-cycle management of clinical applications.</li><li>
Opportunities for travel to earn EPIC Certifications.</li><li>
Learn different IT clinical systems including EPIC, our Electronic Health Record.</li></ul><p><b>
Sample projects</b></p><ul><li>
Work side by side with nurses and physician leaders in the development of evidence based electronic order sets.</li><li>
Device integration between biomedical equipment and the Epic Electronic Health Record (EHR) for nurses and physicians</li><li>
Analyze, document, and design a new electronic workflow for emerging physician practices currently using paper.</li><li>
Develop or update existing hospital workflows to meet new regulatory EHR incentive programs.</li><li>
Work along the business office to update hospital reimbursement contracts and automate refund transactions.</li></ul><p><b>
Requirements</b></p><ul><li>
Bachelor&rsquo;s or Master's Degree or currently enrolled at an accredited college/university, pursuing a BA/BS or MA/MS in a related analytical field with a GPA &gt;3.0.</li><li>
Demonstrates analytical/problem solving skills.</li><li>
NO Information Technology experience is required</li></ul><p></p><p><b>
Benefits:</b></p><p></p><p>
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:</p><p></p><ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul><p><b>
Degree Requirements:</b></p><p></p><p><b>
Certification:</b></p></div>

IT Associate - FIU

Florida International University

<div><b>About FIU</b><p><br>
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.</p><br>
<b>Job Summary</b><p><br>
Supports the Information Security Office in the protection of Florida International Universitys systems, data, and users by implementing and maintaining endpoint security solutions. Assists in the management of endpoint protection, encryption, and compliance for university-managed Windows and macOS devices in accordance with university security policies and applicable regulations, including FERPA, GLBA, and HIPAA. Works under the supervision to ensure all FIU endpoints maintain compliance with institutional and regulatory standards.</p><ul><li>
Deploys, configures, and manages endpoint protection platforms, including CrowdStrike Falcon.</li><li>
Monitors endpoint health, encryption, and compliance status for Windows and macOS systems.</li><li>
Assists with patching, hardening, and configuration of endpoints.</li><li>
Maintains endpoint documentation, SOPs, and configuration records.</li><li>
Collaborates with IT support teams to ensure endpoint security and encryption compliance.</li><li>
Analyzes endpoint alerts using CrowdStrike and Splunk and escalates issues when necessary.</li><li>
Supports endpoint lifecycle activities including onboarding, re-imaging, and decommissioning.</li><li>
Participates in audits and assessments related to FERPA, GLBA, and HIPAA compliance.</li><li>
Supports vulnerability remediation and risk mitigation efforts.</li><li>
Maintains situational awareness of emerging endpoint threats and security best practices.</li><li>
Performs related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.</li><li>
Performs essential duties during any emergencies, such as hurricanes, storms and/or any other University emergency closing. The employee is expected to be available to report to work as needed during University emergency closings with appropriate notification by department administrator.</li></ul><br>
<b>Minimum Qualifications</b><p><br>
Bachelor's degree in Computer Science or a related field with two (2) years of experience in related field.</p><br>
<b>Desired Qualifications</b><br>
<ul><li>
Experience deploying, configuring, and managing endpoint protection platforms, preferably CrowdStrike Falcon.</li><li>
Working knowledge of Windows and macOS operating systems and endpoint management tools.</li><li>
Experience with endpoint encryption technologies such as BitLocker and FileVault.</li><li>
Familiarity with vulnerability management and endpoint hardening practices.</li><li>
Understanding of FERPA, GLBA, and HIPAA data protection and privacy requirements.</li><li>
Experience analyzing endpoint alerts and collaborating with IT and SOC teams.</li></ul><br>
<b>Job Category</b><p><br>
Administrative</p><br>
<b>Advertised Salary</b><br>
$70,000 - $80,000<br>
<b>Work Schedule</b><p><br>
Begin time: 8:30 AM</p><p>
End time: 5:00 PM</p><br>
<b>Pre-Employment Requirements</b><p><br>
Expanded Background Check</p><br>
<b>Other Information</b><br>
<ul><li>
Ability to work evenings and weekends.</li><li>
Ability to work flexible hours as needed.</li><li>
Travel to FIU Campus</li><li>
Must be available 24/7 for possible emergency situations.</li></ul><br>
<b>How To Apply</b><p><b><br>
Prospective Employee</b></p><p>
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in &quot;<b>My Applications</b>&quot;.
</p><p><b><i>To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.</i></b></p><p>
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.</p><ul><li><b><i>This posting will close at 12:00 am of the close date.</i></b></li></ul><br>
<b>How To Apply</b><p><b><br>
Current Employee</b></p><p>
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in &quot;<b>My Applications</b>&quot;.
</p><p><b><i>To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.</i></b></p><p>
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.</p><ul><li><b><i>This posting will close at 12:00 am of the close date.</i></b></li></ul><br>
<b>Disclosures</b><p><b><br>
Clery Notice</b></p><p>
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.<br>
<br>
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).</p><p><b>
Pay Transparency</b></p><p>
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</p><p><b>
Notice of Non-Discrimination</b></p><p>
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.</p><p><b>
Reasonable Accommodation Statement</b></p><p>
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.</p></div>

Endpoint Security Engineer

<div><b>About FIU</b><p><br>
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.</p><br>
<b>Job Summary</b><p><br>
Under supervision performs a variety of general laboratory research and clerical tasks to assist investigators in the collection, verification, and compilation of research information.</p><ul><li>
Performs a variety of routine molecular biology, metabolism research, and data processing duties.</li><li>
Assists with general maintenance and operation of laboratory equipment.</li><li>
Collects small molecule mass spectrometry, analyzes data, and organizes datasets</li><li>
Searches reference materials for necessary research information.</li><li>
Prepares and maintains files of research materials.</li><li>
Assists in generating reports related to research findings.</li><li>
May interact with high school students for the Center's summer internship programs.</li></ul><br>
<b>Minimum Qualifications</b><p><br>
High school diploma with three (3) years of experience; OR two (2) years of post-secondary education with one (1) year of experience; OR an equivalent combination of relevant education and/or experience.</p><br>
<b>Job Category</b><p><br>
Staff</p><br>
<b>Advertised Salary</b><br>
$33,000 - $35,000<br>
<b>Work Schedule</b><p><br>
Begin time: 8:30 AM</p><p>
End time: 5:00 PM</p><br>
<b>Pre-Employment Requirements</b><br>
<ul><li>
Fingerprinting Check</li><li>
Research Expanded Background Check</li></ul><br>
<b>How To Apply</b><p><b><br>
Current Employee</b></p><p>
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in &quot;<b>My Applications</b>&quot;.
</p><p><b><i>To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.</i></b></p><p>
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.</p><ul><li><b><i>This posting will close at 12:00 am of the close date.</i></b></li></ul><br>
<b>How To Apply</b><p><b><br>
Prospective Employee</b></p><p>
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in &quot;<b>My Applications</b>&quot;.
</p><p><b><i>To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.</i></b></p><p>
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.</p><ul><li><b><i>This posting will close at 12:00 am of the close date.</i></b></li></ul><br>
<b>How to Claim Vet Preference</b><p><br>
Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:</p><ul><li>
Veterans with a VA service-connected disability</li><li>
Spouses of veterans with permanent and total service-connected disability</li><li>
Honorably discharged veterans with wartime service.</li><li>
Unmarried widow or widower of a veteran who died as a result of a service-connected disability</li><li>
A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.</li></ul><p>
Florida International University honors this policy and will comply with Veterans&amp;#39; Preference guidelines when filling staff positions. Any applicant claiming Veterans&amp;#39; Preference will be required to attach a DD214 with each application submitted for verification.</p><p>
If there are any questions concerning Veterans&amp;#39; Preference, please contact Talent Acquisition &amp; Management by calling 305-348-2500.<br>
For additional information on Veterans&amp;#39; Preference, visit http://www.floridavets.org/.</p><br>
<b>Disclosures</b><p><b><br>
Clery Notice</b></p><p>
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.<br>
<br>
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).</p><p><b>
Pay Transparency</b></p><p>
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.</p><p><b>
Notice of Non-Discrimination</b></p><p>
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.</p><p><b>
Reasonable Accommodation Statement</b></p><p>
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.</p></div>

Research Assistant-Port St Lucie, Florida.

Corporate Satellite Communications

<p>We&rsquo;re looking for a <b>hands-on</b>, computer-proficient, fast-learning, and flexible professional to join our team. This role is more than a NOC operator&mdash;you will monitor systems, answer trouble tickets, provide technical support, assist with logistics, and help keep our facility professional and organized. The positions are Ideal for someone passionate about satellite communications, broadcasting, streaming operations, and that can adapt to changing schedules.</p><p><b>Key Responsibilities:</b></p><ul><li>Operate and monitor broadcast and technical facilities.</li><li>Respond to trouble tickets and provide technical support to internal teams and customers.</li><li>Troubleshoot and resolve technical issues quickly.</li><li>Execute playlists, program logs, and ensure media quality control.</li><li>Install and configure computers and operating systems.</li><li>Assist with logistics, event scheduling, and coordination with internal teams and external partners.</li><li>Maintain accurate logs, reports, and a professional, organized facility.</li></ul><p><b>Skills &amp; Attributes:</b></p><ul><li>Computer-proficient.</li><li>Able to troubleshoot intermediate issues with computers..</li><li>Hands-on, proactive, and able to take initiatives.</li><li>Fast learner, able to quickly adapt to new systems.</li><li>Strong attention to detail and problem-solving skills.</li><li>Strong spoken and written English communication.</li><li>Ability to follow technical manuals and process flowcharts.</li><li>Works well under stress and flexible schedules.</li><li>Report-oriented mindset.</li><li>Customer and service oriented</li></ul><p><b>Minimum Requirements:</b></p><ul><li>Must be available to work at least <b>weekends and holidays</b>.</li><li>Background in networking, telecom, broadcasting, IT, or related industries preferred.</li></ul><p><b>Pluses:</b></p><ul><li>Basic Knowledge of IP networking and related technologies.</li><li>Experience with satellite communications.</li><li>Competent using a spectrum analyzer.</li><li>An associate degree or better in a technical field, particularly related to IT, computer science, engineering, telecommunications and/or relevant proven experience.</li></ul><p><b>Why Join Us:</b><br/>Be part of a dynamic growing team where you can use technical skills, problem-solving ability and learn more about the field of telecommunications and systems.</p><p>Pay: $16.00 - $17.00 per hour</p><p>Work Location: In person</p>

NOC Operator

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ADMINISTRATOR L3
</div></div></div></div><div><div><div><div>City: Miami
</div></div></div></div><div><div><div><div>State/Province: Florida
</div></div></div></div><div><div><div><div>Posting Start Date: 3/11/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><div><b>IT Technical Support/ </b><b>Desktop Support
</b></div><div><b>Miami, Florida<br>
</b></div><div></div><div><b>Job Description:
</b></div><div>Seeking an Associate IT Logistics &amp; Technical Support Analyst to manage laptop deployments and support end users.
</div><div>Responsibilities include coordinating hardware logistics, imaging, provisioning, troubleshooting, and assisting users.
</div><div><b>Key Responsibilities
</b></div><ul><li>Oversee laptop preparation, shipping, and delivery for employees.
</li></ul><ul><li>Coordinate large deployment projects for PC and Mac systems.
</li></ul><ul><li>Track shipments and maintain inventory records.
</li></ul><ul><li>Collaborate with stakeholders and vendors on logistics issues.
</li></ul><ul><li>Communicate delivery details and resolve deployment challenges.
</li></ul><ul><li>Provide hardware and software support for workstations and mobile devices.
</li></ul><ul><li>Support Windows 10, macOS, Office 365, iOS, Android, and security tools.
</li></ul><ul><li>Assist with device imaging and configuration.
</li></ul><ul><li>Troubleshoot printers, networking, and LAN connectivity.
</li></ul><ul><li>Support communications solutions and meeting technology.
</li></ul><ul><li>Diagnose and resolve technical issues promptly.
</li></ul><ul><li>Explain concepts clearly to users and escalate as needed.<br>
</li></ul><div></div><div><b>Preferred Qualifications
</b></div><ul><li>2+ years in logistics or IT support roles.
</li></ul><ul><li>3+ years supporting 300+ users preferred.
</li></ul><ul><li>Experience deploying PC/Mac devices, troubleshooting networks, and supporting peripherals.
</li></ul><ul><li>Calm under pressure, strong problem-solving, and process improvement skills.
</li></ul><ul><li>Ability to read technical documentation and adapt quickly.
</li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>The expected compensation for this role ranges from $45,000 to $121,000 .<br>
<p></p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
<p></p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
<p></p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ADMINISTRATOR L3

FirstService Residential

<div><p><b>Description</b><br>
</p><br>
<br>
<b>Job Overview:
</b><br>
As a Front Desk Associate, you&rsquo;ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.<br>
<br>
<b>Your Responsibilities:</b><br>
<ul><li>
Demonstrates excellent customer service, communication, and time management skills.</li><li>
Monitors Emergency Response System.</li><li>
Greets and directs Residents, guests, and invitees.
</li><li>Monitors and controls Electronic Security Control Systems.</li><li>
Responds to emergency situations in a timely and efficient manner.</li><li>
Monitors and controls access to the building.</li><li>
Maintains daily log, records, and forms.
</li><li>Resolves and follows-up on all complaints/issues.
</li><li>Maintains a safe and secure environment throughout the building/property(s).</li><li>
May be assigned other duties by the on-site property manager.</li><li>
Follows safety procedures and maintains a safe work environment.</li><li>
Other duties as required.</li></ul><br>
<br>
<b>Skills &amp; Qualifications:
</b><br>
<ul><li>High school diploma or equivalency preferred.
</li><li>College level courses in business or hospitality preferred.
</li></ul><ul><li>Two (2) to three (3) years of business experience preferred.</li><li>
Computer literacy: command of information system hardware/software is preferred.</li><li>
Effective written and verbal communication skills.
</li><li>Multiple language fluency is desirable.</li>
Strong customer service, communication and interpersonal skills required.<br>
<li>
</li></ul><br>
<br>
<br>
<b>Physical Requirements:
</b><br>
<br>
<ul><li>Ability to lift 30 &ndash; 50 lbs.
</li><li>Work in an upright standing or sitting position for long periods of time.
</li><li>Handle, finger, grasp and lift objects and packages.
</li><li>Reach with hands and arms.
</li><li>Communicate, receive, and exchange ideas and information by means of the spoken and written word.</li><li>Ability to quickly and easily navigate the property/building as required to meet the job functions</li><li>Complete all required forms.
</li><li>Ability to work extended hours and weekends based on project requirements.
</li><li>Ability to respond to emergencies in a timely manner.</li></ul><br>
<br>
<b>Schedule: Saturday &amp; Sunday 7am-3pm Monday &amp; Tuesday 11pm-7am Wednesday &amp; Thursday OFF Friday 3pm-7am</b><br>
<br>
<b>What We Offer:
</b><br>
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
<br>
<br>
<b>Compensation: </b>$18 per hour<br>
<br>
<b>Disclaimer</b><b>:</b><br>
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.<br>
<br>
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<b>Automated Employment Decision Tool (AEDT) Usage:</b> We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.<br>
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<b>Job Qualifications and Characteristics Assessed:</b> The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.<br>
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<b>Alternative Selection Process or Reasonable Accommodations:</b> Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.<br>
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<b>Requesting Information About the AEDT - NYC Local Law 144:</b> Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Front Desk Staff

<div><p><b>As Mount Sinai grows, so does our legacy in high-quality health care.</b></p><p></p><p>
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.</p><p></p><p><b>
Culture of Caring: The Sinai Way</b></p><p></p><p>
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.</p><p></p><p><b>
Department:</b></p><p></p><p><b>
Job Description Summary:</b></p><p></p>
The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed. This role ensures high-quality customer service, maintains accurate documentation, supports system access requests, and helps improve service desk processes. The position requires strong technical knowledge, problem‑solving abilities, and effective communication skills to support a diverse user community.<h2 class="jobSectionHeader"><b>
Position Responsibilities</b></h2><ul><li>
Identifies root causes of issues, determines course of action, resolves issues and/or escalates for final resolution in a timely manner.</li><li>
Calls Resolution: First call resolution and request for service must be met as established by policy and procedures guidelines.</li><li>
Monitors open call issues and escalates to appropriate IT resources.</li><li>
Follows up appropriate departmental procedures, including appropriate Request for Service, Change Management, Downtime and Disaster.</li><li>
Enters all calls into the Call Tracking System with detailed problem information and steps taken to attempt resolution. Assigns unresolved calls to approriate resources.</li><li>
Provides follow up, communicates resolutions, issues and delays to users in a timely manner.</li><li>
Makes recommendations to maintain, update and improve Service Desk knowledge base and related documentation on an as needed basis.</li><li>
Demonstrates basic competency levels in supported applications: Windows, Care Manager, Kronos, Order Entry, Lawson, Star, Physician Portal, etc. Demonstrates competency in learning about the most common hardware issues. Applies Knowledge received from in-services, classes, seminars, etc.</li><li>
Provides hardware and software support as needed.</li><li>
Delivers on commitments to user community within timeframes established by policy and procedure guidelines.</li><li>
Answers phones in a timely, courteous and professional manner.</li><li>
Acts as a consultant in the resolution of non-routine or higher level of difficulty of request as directed by supervisor. Shares expertise with entry level peers leading them in the resolution of complex issues.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><h3 class="jobSectionHeader"><b>
License/Registration/Certification</b></h3><ul><li>
A+ and/or N+ or equivalent experience</li></ul></li><li><h3 class="jobSectionHeader"><b>
Education</b></h3><ul><li>
AA or AS or equivalent experience</li></ul></li><li><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>
3 year experience as Service Desk Support on Microsoft products, Novell, Active Directory, DNS preferred</li></ul></li></ul><p><b>
Benefits:</b></p><p></p><p>
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:</p><p></p><ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul><p><b>
Degree Requirements:</b></p><p></p><p><b>
Certification:</b></p></div>

Service Desk Associate II

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