operations agent

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front desk operations agent Jobs in Miami

front desk operations agent

front desk/authorizations

front desk agent

Starwood Hotels

<div>
 Grow with us...
 
 
 Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can&rsquo;t do it alone. That&rsquo;s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
 
 
 The Front Offices at SH Hotels &amp; Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand&rsquo;s best self.
 
 
 We&rsquo;re current searching for a warm, welcoming, articulate Front Desk Agent to ensure that every guest&rsquo;s experience is relaxing and effortless&mdash;at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we&rsquo;d love to chat.
 
 
 
 About You...
 
 
 
 Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
 
 
 Ability to speak a secondary language is a plus.
 
 
 Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
 
 
 Is flexible and willing to meet the demands of a 24-hour operation.
 
 
 
 About Us...
 
 
 
 As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
 
 
 Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
</div>

Front Desk Agent

FirstService Residential

<div>Description 
 
Job Overview:
 
As a Front Desk Associate, you&rsquo;ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. 
 
Your Responsibilities: 
<ul><li>Minimum one year of front desk experience, preferably in a residential building</li><li>Familiarity with fire alarm panels</li><li>Basic knowledge of shutting off water to the fire system</li><li>Basic understanding of shutting off water to individual units</li><li>Bilingual (English/Spanish) preferred</li><li>Strong situational awareness, including monitoring cameras and following established protocols for deliveries (checking vendors in, confirming parking location, and ensuring vehicles are parked in authorized areas before service is allowed)</li><li>Ability to remain professional and firm when enforcing building policies</li><li>Limited cellphone use while assigned to the front desk</li><li>Computer literacy, including the ability to prepare incident reports using a web browser or Microsoft Word</li><li>Basic Excel knowledge, such as opening files and searching for information</li><li>Dependable and flexible, including the ability to remain on duty if relief is delayed until a replacement arrives</li><li>Dress code is all black until uniforms are purchased by the building</li><li>Stand each time a person comes to the desk</li></ul>
 
Skills &amp; Qualifications:
<ul><li>High school diploma or equivalency preferred.
</li><li>College level courses in business or hospitality preferred.
</li></ul><ul><li>Two (2) to three (3) years of business experience preferred.</li><li>
Computer literacy: command of information system hardware/software is preferred.</li><li>
Effective written and verbal communication skills.
</li><li>Multiple language fluency is desirable.</li>
Strong customer service, communication and interpersonal skills required. 
<li>
</li></ul> 
 
Physical Requirements:
<ul><li>Ability to lift 30 &ndash; 50 lbs.
</li><li>Work in an upright standing or sitting position for long periods of time.
</li><li>Handle, finger, grasp and lift objects and packages.
</li><li>Reach with hands and arms.
</li><li>Communicate, receive, and exchange ideas and information by means of the spoken and written word.</li><li>
Ability to quickly and easily navigate the property/building as required to meet the job functions</li><li>
Complete all required forms.
</li><li>Ability to work extended hours and weekends based on project requirements.
</li><li>Ability to respond to emergencies in a timely manner.</li></ul> 
 
Schedule:
 
Wednesdays thru Saturdays 2:4pm-11:15pm Sundays &amp; Mondays &amp; Tuesdays OFF 
 
What We Offer:
 
As a non-exempt full time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
Compensation: $18 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Front Desk Operations Agent

Holiday Inn Express Doral

JOB DUTIES AND RESPONSIBILITIES<ul><li>Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner</li><li>Reviews arrival list daily and assists in preparing and assembling welcome amenities</li><li>Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed</li><li>Responsible for issuing bank - Count bank at beginning and end of shift.</li><li>Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management</li><li>Maintains front desk area to be clean and organized</li><li>Assisting with lobby activation as needed</li><li>Utilize proper procedures when handling guest PPI data</li><li>Follows through and feels ownership of guest requests</li><li>Resolves guest complaints in a professional and efficient manner</li><li>Actively participates in Front Desk upsell program</li><li>Always retrieve necessary identification documents and form of payment upon guest arrival</li><li>Other duties as assigned</li><li>Follow the checklist when going through check-in or check-out with guests. Always retrieve necessary identification documents and form of payment upon arrival. </li><li>Attends promptly to guest needs and inquiries </li><li>Perform various other duties as assigned  </li></ul>EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations  Minimum of High School education KNOWLEDGE, SKILLS, AND ABILITIES Basic computer skills  Ability to communicate effectively verbally and in writing  Ability to exceed expectations of guests and team members  Excellent time management skills PERKS/BENEFITS Work Today, Get Paid Today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or the next day Automatically save a portion of your paycheckJob Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>IHG/ Holiday inn Express: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Guest Service Representative/Front Desk/ Night Audit

Intellirad Imaging

<div>IntelliRad Imaging is a well-established hospital-based radiology group practicing in the greater Miami-Dade and Broward area. We are expanding our practice to include pre- and post-surgery clinic visits with our interventional and neurointerventional radiology patients. IntelliRad currently has 40 physicians, eleven nurse practitioners.
BILINGUAL (Spanish/English) Front Desk and Authorizations Associate is needed for an interventional and neurointerventional radiology group. Patients will be seen at our clinic in Plantation. Applicant MUST be fluent in both Spanish and English. Applicant MUST have excellent communication and customer service skills, as well as be computer/tech-savvy. Experience with Meditech and eClinicalWorks is required.
Candidates will need to undergo a background check.
Administrative responsibilities include, but are not limited to:
<ul><li>Input all patient demographics into ECW</li><li>
Obtain all proper documents prior to scheduling an appointment</li><li>
Patient calls to confirm patients and schedule telemedicine visits</li><li>
Pre-authorization calls/faxes/emails to referring physician offices</li><li>
Pre-authorizations calls/faxes/emails to insurance companies</li><li>
Patient calls to schedule outpatient imaging studies at hospitals</li><li>
Answering calls and texts from hospital nurses and interventional radiologists</li><li>
Utilizing scheduling software for telehealth and clinic patients</li><li>
Other job duties as assigned</li></ul>
What are the requirements needed for this position?
<ul><li>Bilingual - English/Spanish</li><li>
High School Diploma or equivalent</li><li>
A minimum of two years' experience in contact center or healthcare is required</li><li>
Proven understanding of Microsoft operating systems and Google products</li><li>
Medical office or medical scheduling knowledge</li><li>
Detail-oriented personality</li><li>
Good communication skills with the ability to provide great customer service</li><li>
Good interpersonal and active listening skills</li></ul>
What are the working conditions and physical requirements of this job?
<ul><li>Sitting for long periods of time</li><li>
Extensive use of the phone/computer</li></ul>
Benefits:
<ul><li>100% paid employee healthcare insurance (family members may be insured at employees' expense)</li><li>
Dental</li><li>
Vision</li><li>
Vacation/paid time off</li><li>
401k</li><li>
401k matching</li></ul>
Applicants must be located in Broward.
Job Type: Full-time
Benefits:
<ul><li>401(k)</li><li>
Dental insurance</li><li>
Flexible spending account</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul>
Medical Specialty:
<ul><li>Radiology</li></ul>
Schedule:
<ul><li>8 hour shift</li><li>
Monday to Friday</li></ul>
Experience:
<ul><li>ECW: 2 years (Required)</li></ul>
Work Location: In person</div>

Front Desk/Authorizations

Bozzuto

<div><div>At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it&rsquo;s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.</div><h1 class="jobSectionHeader">
Primary Responsibilities:</h1>

As the Resident Concierge, you&rsquo;re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel &ldquo;at home&rdquo; is what enables you to excel. You enjoy personalizing every interaction. That&rsquo;s why you know the names and favorite things of all of your customers (including the four-legged ones).

As the Weekend Overnight Concierge, your primary responsibilities include:
<ul>
<li>Schedule of every Friday &amp; Saturday from 11pm-7am
</li><li>Solving problems and providing timely assistance to residents and prospects with care</li>
<li>Event planning - executing meaningful events and activities that engage residents and foster a sense of community</li>
<li>Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community</li>
<li>Generating awareness, interest and excitement via social media</li>
<li>Encouraging happy customers to share the love by writing reviews on social networking sites</li>
<li>Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators</li>
<li>Working weekends or evenings depending on the shift</li>
</ul><h1 class="jobSectionHeader">What You Bring to Us:</h1>
<ul><li>2+ years&rsquo; experience in a hospitality, retail, travel or hotel environment</li>
<li>Outstanding communication skills, both written and verbal</li>
<li>A sharp professional appearance</li>
<li>Competent with various software, apps and computer programs</li>
<li>An eye for detail and a knack for anticipating a customer&rsquo;s needs</li>
<li>A customer-focused mentality</li>
<li>Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)</li>
</ul>
This position is eligible for additional bonus opportunities.<div><div><div>
Salary Range</div><div>
$21.63&mdash;$21.63 USD</div></div></div><div><div>
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.</div>
<div></div><div>Working on our team and in this position, you can expect:</div>
<ul><li>Competitive compensation.
</li><li>Health &amp; wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.</li>
<li>Paid leave. We provide 20 days of paid time off plus holidays.</li>
<li>Retirement planning. We offer a 401k program with a company match.</li>
<li>Tuition reimbursement. Plus, many other programs to support career development and growth.</li>
<li>A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.</li>
</ul>
Bozzuto is proudly an Equal Opportunity Employer.</div></div>

Weekend Overnight Front Desk

<div>Description 
 
Job Overview:
 
As a Front Desk Associate, you&rsquo;ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. 
 
Your Responsibilities:<ul><li>
Demonstrates excellent customer service, communication, and time management skills.</li><li>
Monitors Emergency Response System.</li><li>
Greets and directs Residents, guests, and invitees.
</li><li>Monitors and controls Electronic Security Control Systems.</li><li>
Responds to emergency situations in a timely and efficient manner.</li><li>
Monitors and controls access to the building.</li><li>
Maintains daily log, records, and forms.
</li><li>Resolves and follows-up on all complaints/issues.
</li><li>Maintains a safe and secure environment throughout the building/property(s).</li><li>
May be assigned other duties by the on-site property manager.</li><li>
Follows safety procedures and maintains a safe work environment.</li><li>
Other duties as required.</li></ul> 
 
Skills &amp; Qualifications:
<ul><li>High school diploma or equivalency preferred.
</li><li>College level courses in business or hospitality preferred.
</li></ul><ul><li>Two (2) to three (3) years of business experience preferred.</li><li>
Computer literacy: command of information system hardware/software is preferred.</li><li>
Effective written and verbal communication skills.
</li><li>Multiple language fluency is desirable.</li>
Strong customer service, communication and interpersonal skills required. 
<li>
</li></ul> 
 
Physical Requirements:
<ul><li>Ability to lift 30 &ndash; 50 lbs.
</li><li>Work in an upright standing or sitting position for long periods of time.
</li><li>Handle, finger, grasp and lift objects and packages.
</li><li>Reach with hands and arms.
</li><li>Communicate, receive, and exchange ideas and information by means of the spoken and written word.</li><li>
Ability to quickly and easily navigate the property/building as required to meet the job functions</li><li>
Complete all required forms.
</li><li>Ability to work extended hours and weekends based on project requirements.
</li><li>Ability to respond to emergencies in a timely manner.</li></ul> 
 
Schedule: Saturday &amp; Sunday 3 PM - 11 PM / Monday 1 PM - 9 PM / Tuesday - Wednesday 3 PM - 11 PM 
 
What We Offer:
 
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
 
Compensation: $20.00 per hour 
 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Front Desk

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Explore 75+ Front desk agent in Miami this May. Find roles across top companies and apply now to boost your career.