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front desk administrative assistant

front desk agent

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue &ndash; find the best of both big city adventure and a tropical getaway &ndash; arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It&rsquo;s all set against the Miami skyline overlooking the city&rsquo;s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
 
 
 Four Seasons Hotel Miami
 
 
 Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami&rsquo;s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center &amp; Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak &amp; Bar, and connects guests to Miami&rsquo;s most alluring and vibrant destinations recommended by in-house experts.
 
 
 The Opportunity
 
 
 Four Seasons Hotel Miami is looking for
 
 Front Desk Agent
 
 who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
 
 
 Who We Look For
 
 
 We are looking for an individual who can be part of the Front Office team that we have built who has a passion for hospitality. You will be responsible for welcoming hotel guests with an emphasis on fulfilling requests, following special instructions and adhering to established credit policies and procedures.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
 </li>
 <li>
 Comply with Four Seasons&rsquo; Work Rules and Standards of Conduct.
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 </li>
 <li>
 Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Ideal candidates will have at least 1 year hotel experience in a luxury hotel.
 </li>
 <li>
 Written, spoken and reading proficiency in the English language.
 </li>
 <li>
 Fluency in a language other than English strongly preferred.
 </li>
 <li>
 Must be able to work all shifts including AM, PM, weekends, and holidays.
 </li>
 <li>
 Computer knowledge.
 </li>
 <li>
 Knowledgeable of Miami areas
 </li>
 <li>
 We are hiring multiple shifts, one requires 2 Overnights and 3 day shifts.
 
 
 </li>
 </ul>
 Benefits Four Season Employees Enjoy
 
 
 <ul>
 <li>
 Energizing Employee Culture where you are encouraged to be your true self!
 </li>
 <li>
 Comprehensive learning and development programs to help you master your craft.
 </li>
 <li>
 Inclusive and diverse employee engagement events all year-round.
 </li>
 <li>
 Exclusive discount and travel programs with Four Seasons
 </li>
 <li>
 Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
 </li>
 <li>
 And so much more!
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 <ul>
 <li>
 https://www.youtube.com/watch?v=lzq78MIkT2s&amp;t=3s
 </li>
 <li>
 https://www.instagram.com/fsmiami/?hl=en
 </li>
 <li>
 https://www.fourseasons.com/miami
 
 
 </li>
 </ul>
 Visa Requirements
 
 
 US work authorization is required.
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Front Desk Agent

KW Property Management

<div>Schedule: Monday &amp; Tuesday 3:00PM-11:00PM &amp; Sat and Sun 11:30Am-8:00PM

The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
</li><li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul><ul><li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Working Environment

The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must be able to stand for extended periods and occasionally sit, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds. The role requires manual dexterity, visual and auditory acuity, and the ability to detect emergency alarms.

Position Type

This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.

Travel

No travel is expected for this position.

Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul><ul><li>Bi-lingual English/Spanish may be required at some locations</li>
</ul><ul><li>Previous work experience in the hospitality industry highly preferred
 </li></ul>Supervisor

Employee reports directly to the department supervisor and/or the Association Manager of the community.

Other Duties

This job description is not intended to cover all duties and responsibilities. Duties may change based on operational needs.</div>

Front Desk Agent / Receiving Part Time

West Brickell Hotel

Job Overview Join our dynamic hospitality team as a Front Office Agent, where you will be the welcoming face and first point of contact for our guests. This energetic role involves delivering exceptional guest services, managing front desk operations, and ensuring a seamless check-in and check-out experience. Your enthusiasm and professionalism will set the tone for guests&rsquo; entire stay, creating memorable experiences that encourage repeat visits. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this is the perfect opportunity to showcase your talents and grow within a vibrant resort or hotel setting.Responsibilities<ul><li>Greet guests warmly upon arrival, providing a friendly and professional check-in experience</li><li>Manage multi-line phone systems with courtesy and efficiency, addressing guest inquiries promptly</li><li>Handle guest reservations, cancellations, and modifications accurately using hotel management software</li><li>Assist guests with concierge services, including providing local information and special requests</li><li>Reconcile daily financial transactions and ensure accuracy of records</li><li>Maintain guest relations by resolving issues swiftly and professionally, ensuring satisfaction</li><li>Uphold phone etiquette standards and ensure all front desk operations run smoothly and efficiently</li></ul>Experience<ul><li>Previous experience in hotel management or front desk operations within a hospitality environment is highly preferred</li><li>Strong customer service skills with the ability to handle diverse guest needs in a multilingual or bilingual setting</li><li>Familiarity with hotel management systems and multi-line phone systems is advantageous</li><li>Knowledge of guest relations, hospitality principles, or resort operations enhances performance in this role</li><li>Experience Front Office procedures or hotel experience involving guest services is a plus</li><li>Excellent communication skills in multiple languages are desirable to serve an international clientele</li></ul>Join us to be part of an energetic team dedicated to delivering top-tier hospitality experiences!Pay: $15.50 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li></ul>Work Location: In person

Front Office Agent

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Temp Experts

<div>Front Desk Administrative Assistant 
Miami, FL 
In Office 
Temp to Hire and Direct Hire

TempExperts is seeking a Front Desk Administrative Assistant professional in Miami, FL area. The ideal candidate would be comfortable covering Receptionist, Customer Service, and Administrative responsibilities supporting daily front-office and administrative operations by serving as the first point of contact for visitors and customers while providing clerical and customer service support to internal teams.
Responsibilities:
<ul><li>Greet and assist visitors, clients, and vendors in a professional and courteous manner.
</li><li>Answer and route incoming phone calls, emails, and inquiries promptly and accurately.
</li><li>Provide customer service support by responding to questions, requests, and concerns.
</li><li>Schedule appointments, meetings, and conference rooms as needed.
</li><li>Perform general administrative duties including data entry, filing, scanning, and document management.
</li><li>Maintain front desk organization and ensure a welcoming office environment.
</li><li>Coordinate incoming and outgoing mail, packages, and deliveries.
</li><li>Assist internal departments with clerical and administrative support as assigned.
</li><li>Maintain accurate records and update internal systems and databases.
</li><li>Follow established procedures, policies, and confidentiality guidelines.
</li></ul>
Requirements/Education:
<ul><li>High school diploma or equivalent required; additional education or coursework preferred.
</li><li>Previous experience in a receptionist, customer service, or administrative support role preferred.
</li><li>Strong verbal and written communication skills.
</li><li>Professional demeanor with excellent customer service skills.
</li><li>Proficiency in Microsoft Office and basic office systems.
</li><li>Strong organizational skills and attention to detail.
</li><li>Ability to multitask and prioritize in a fast-paced environment.
</li><li>Bilingual (English/Spanish) skills preferred.
</li></ul>TempExperts is an Equal Opportunity Employer.</div>

Front Desk Administrative Assistant

Centurion Managenet & Consulting Services

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Responsibilities<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul>Skills<ul><li>Proficiency in Microsoft Office Suite, Google Docs &amp; Mac</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li><li>High school degree, GED or Equivalent.</li><li>Bilingual (English &amp; Spanish)</li></ul>Pay: $14.00 - $16.00 per hourSchedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Part time Receptionist/Office Assistant

South Dental

**Job Type:** Full-Time**Job Summary:** We are seeking a friendly and organized Front Desk Receptionist to join our dental team. The ideal candidate will provide exceptional customer service while managing the daily operations of the front desk. You will be the first point of contact for patients, ensuring a welcoming atmosphere and efficient scheduling.**Key Responsibilities:**<ul><li>Greet patients and visitors with a warm and professional demeanor.</li><li>Manage patient check-in and check-out process efficiently.</li><li>Schedule and confirm appointments, including follow-ups and reminders.</li><li>Answer phone calls promptly, addressing inquiries and providing information about services.</li><li>Maintain accurate patient records and manage electronic filing systems.</li><li>Process payments and insurance claims, ensuring accurate billing procedures.</li><li>Assist with administrative tasks, such as managing correspondence and maintaining office supplies.</li><li>Collaborate with dental staff to ensure smooth patient flow and communication.</li><li>Uphold patient confidentiality and adhere to HIPAA regulations.</li></ul>**Qualifications:**<ul><li>High school diploma or equivalent; additional education in healthcare administration is a plus.</li><li>Previous experience in a dental office.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in using computer systems and dental software (experience with Dentrix preferred).</li><li>Ability to multitask and handle a fast-paced environment.</li><li>Strong attention to detail and organizational skills.</li><li>Positive attitude and a commitment to patient care.</li><li>Bilingual</li></ul>**Practice types:**<ul><li>General</li><li>Multi-specialty</li><li>PPO</li><li>Private</li></ul>Job Type: Full-timePay: From $17.00 per hourBenefits:<ul><li>401(k)</li><li>Opportunities for advancement</li></ul>Application Question(s):<ul><li>Do you have DENTAL office experience?</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Miami, FL 33137 (Required)</li></ul>Work Location: In person

Dental Office Receptionist

Explore 55+ Front desk agent in Miami this March. Find roles across top companies and apply now to boost your career.