operations agent

front desk agent

bellperson / driver

cabin agent (dl)

flight attendant (njus)

cabin agent dl

GRUPO EULEN USA

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 
 include the following, but are not limited to:
 
 
 
 <ul>
 <li>
 Lift and carry cleaning equipment, cleaning trays, and cases of supplies to service the aircraft.
 </li>
 <li>
 In a timely manner, clean passenger seating, vacuum floors, and wipe down tray tables so the aircraft is free of debris.
 </li>
 <li>
 Perform aircraft security inspection to comply with government and Company security requirements.
 </li>
 <li>
 Perform a visual inspection of the aircraft to ensure no items are left onboard the aircraft. Return items left by passengers or crew members to the appropriate authority.
 </li>
 <li>
 Mop galleys of aircraft and dispose of trash in designated dumpsters.
 </li>
 <li>
 Restock magazines, food, beverages, and other supplies on the aircraft.
 </li>
 <li>
 Clean aircraft lavatories and empty waste receptacles.
 </li>
 <li>
 Arrives to work on time and at assigned post to ensure prompt servicing of the aircraft and on time departures.
 </li>
 <li>
 Load supplies onto cabin service truck and return unused supplies to designated area.
 </li>
 <li>
 Ensure the cabin service supply room is kept in an organized and neat manner.
 </li>
 <li>
 Check inventory to ensure there is an adequate supply of items needed to service aircraft.
 </li>
 <li>
 Greet crew members, flight attendants, and passengers in a friendly manner.
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATION, LICENSE, and/or CERTIFICATION
 
 
 
 <ul>
 <li>
 Must possess at least a high school diploma or equivalent.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Airport or relevant cleaning experience is preferred
 
 
 </li>
 </ul>
 
 SKILL And/or ABILITIES
 
 
 
 <ul>
 <li>
 Must pass a criminal background check as well as a drug screen prior to employment
 </li>
 <li>
 Must have schedule flexibility for the weekend, holiday, and night shifts
 </li>
 <li>
 Must be able to lift up to 70 pounds in confined spaces.
 </li>
 <li>
 Must be able to stand, lift, bend, push, and pull for extended periods of time.
 </li>
 <li>
 Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
 
 
 </li>
 </ul>
 
 TRAVEL
 
 
 
 Negligible
 
 
 
 Physical Activities And Requirements Of This Position
 
 
 
 The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
 
 
 
 EEOC
 
 
 
 Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
</div>

Cabin Agent (DL)

NetJets

<div>
 
 Join the NetJets Team
 
 
 
 NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
 
 
 
 Purpose of Position
 
 
 
 As an ambassador of the NetJets brand, the Flight Attendant is entrusted with delivering an elite and personalized air travel experience while maintaining an uncompromising commitment to safety and security. Representing the pinnacle of private aviation, the Flight Attendant is the face of NetJets, combining safety leadership, refined inflight service, and bespoke hospitality. Each flight must reflect our unwavering standards with safety above all, followed by a seamless, luxurious travel experience that anticipates and exceeds the expectations of every NetJets Owner.
 
 
 
 Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all the associated policies.
 </li>
 <li>
 Conducts thorough interior preflight inspections; welcomes Owners and guests with warmth and professionalism; provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
 </li>
 <li>
 Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences.
 </li>
 <li>
 Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
 </li>
 <li>
 Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies.
 </li>
 <li>
 Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence.
 </li>
 <li>
 Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols. This includes close collaboration with teams such as Owner Services, NetJets Service Representatives, and other internal teams to ensure a seamless experience.
 </li>
 <li>
 Acts as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout.
 </li>
 <li>
 Proactively communicates any cabin-related maintenance concerns or irregularities to the Pilot in Command to ensure prompt resolution.
 </li>
 <li>
 Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail.
 </li>
 <li>
 Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards.
 </li>
 <li>
 Leverage innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes.
 </li>
 <li>
 Other responsibilities as assigned, dependent on specific trip or operational requirements.
 
 
 </li>
 </ul>
 
 Note
 
 
 
 
 It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
 
 
 
 
 Education
 
 
 
 High School
 
 
 
 Certifications and Licenses
 
 
 
 
 Years Of Experience
 
 
 
 2-4 years of experience
 
 
 
 Core Competencies
 
 
 
 Adaptability
 
 
 Collaboration
 
 
 Curiosity
 
 
 Service-Oriented
 
 
 Strives For Positive Results
 
 
 
 Knowledge, Skills, Abilities And Other (KSAOs)
 
 
 
 <ul>
 <li>
 Must be a minimum of twenty-one (21) years of age.
 </li>
 <li>
 Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
 </li>
 <li>
 Proficient in personal computing, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
 </li>
 <li>
 Must be able to occupy assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification. Must be able to maneuver safely within aircraft cabin dimensions and operate emergency exits.
 </li>
 <li>
 Must be available to work a flexible schedule, including days, nights, weekends, and holidays.
 </li>
 <li>
 Must demonstrate exceptional adaptability and the ability to perform in dynamic and fast-changing environments.
 </li>
 <li>
 Must be able to manage personal rest effectively in preparation for active duty throughout the duration of each tour.
 </li>
 <li>
 Flight duty periods may last up to fourteen (14) hours daily over an eight (8) day period, crossing multiple time zones and varying climate conditions.
 </li>
 <li>
 While on duty, must be willing and able to travel away from home for seven or more consecutive days and nights, with accommodations provided.
 </li>
 <li>
 Must be eligible to obtain all necessary airport authority and U.S. Customs security credentials.
 </li>
 <li>
 Must successfully pass all Transportation Security Administration (TSA) background screenings and obtain required airport and U.S. Customs clearances.
 </li>
 <li>
 Must possess a valid passport and maintain the ability to travel internationally without restriction.
 </li>
 <li>
 Must hold a valid State-issued driver&rsquo;s license.
 </li>
 <li>
 Must be fluent in reading, writing, and speaking the English language .
 </li>
 <li>
 Must exhibit a highly polished, service-oriented appearance and demeanor, with the ability to create positive first and lasting impressions and engage effectively with Owners.
 </li>
 <li>
 Must possess superior oral and written communication skills, particularly under pressure or in high-stakes situations.
 </li>
 <li>
 Must demonstrate sound judgment and decision-making abilities, with acute attention to detail in both technical and service-oriented matters.
 </li>
 <li>
 Must be able to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
 </li>
 <li>
 Must be comfortable working around animals, including providing care and attention during and surrounding Owner flights.
 </li>
 <li>
 Must maintain required Flight Attendant certification and FAA compliance post-hire.
 </li>
 <li>
 Must successfully complete the NetJets Part 135 Flight Attendant Training Program.
 </li>
 <li>
 Prior experience in premium or luxury service industries
 </li>
 <li>
 Familiarity with high-touch service environments such as private aviation, yachting, Michelin-starred dining, or concierge services.
 </li>
 <li>
 Bachelor&rsquo;s degree preferred with a concentration in hospitality, customer service, business, or culinary arts
 
 
 </li>
 </ul>
 
 How NetJets Supports You
 
 
 
 NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can
 
 LIVE
 
 WELL
 
 
 &mdash;a comprehensive package to support your Mind, Body, and Life.
 
 
 
 
 
 Our Comprehensive Suite Of Benefits Include
 
 
 
 <ul>
 <li>
 Medical, Dental, and Vision
 </li>
 <li>
 Healthcare Advocacy
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Flexible Spending Accounts
 </li>
 <li>
 Health Savings Account with annual employer contribution
 </li>
 <li>
 Wellness Programs &amp; Discounts
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Life and Accident Insurance
 </li>
 <li>
 Voluntary benefits (financial protection plans)
 </li>
 <li>
 401(k) plan, with 67% of every dollar you contribute matched by NetJets
 </li>
 <li>
 Short and Long-Term Disability
 </li>
 <li>
 Legal Plan
 </li>
 <li>
 Identity Theft Protection Plans
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Family &amp; Caregiving Support
 </li>
 </ul>
</div>

Flight Attendant (NJUS)

Opendoor

<div><div><h1 class="jobSectionHeader">Senior Manager, Partner Growth Marketing</h1>

Location: Miami

Reports to: VP Acquisition &amp; Lifecycle Marketing
<h2 class="jobSectionHeader">
About the Role</h2>

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it &mdash; campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor&rsquo;s business. 

<h2 class="jobSectionHeader">
Core Responsibilities</h2>
<h3 class="jobSectionHeader">1. Agent Acquisition</h3>
<ul>
<li>Own strategy, messaging, and audience targeting for agent acquisition programs &mdash; identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.
</li>
<li>Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.
</li>
<li>Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.
</li>
<li>Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.
</li>
</ul><h3 class="jobSectionHeader">2. Agent Performance &amp; Engagement</h3>
<ul>
<li>Track agent channel performance daily &mdash; monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.
</li>
<li>Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.
</li>
<li>Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements &mdash; partnering with account teams who own the broader relationship.
</li>
<li>Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.
</li>
</ul><h3 class="jobSectionHeader">3. Partner &amp; Platform Programs</h3>
<ul>
<li>Own co-branded acquisition campaigns with online real estate partners and homebuilders &mdash; optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.
</li>
<li>Build acquisition programs through seller-adjacent partnerships &mdash; companies that reach sellers at key life moments &mdash; and activate marketing programs as the partnerships team brings new partners online.
</li>
<li>Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.
</li>
<li>Measure partner-attributed CAC across all programs and optimize toward efficiency.
</li>
</ul><h3 class="jobSectionHeader">4. GTM &amp; Channel Enablement</h3>
<ul>
<li>Own the promotional calendar across partner channels &mdash; co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.
</li>
<li>Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.
</li>
<li>Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies &mdash; shared audiences, joint retargeting pools, and sequenced nurture programs.
</li>
<li>Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.</li></ul> 

<h2 class="jobSectionHeader">Who You Are</h2>

Experience:
<ul>
<li>5&ndash;7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously
</li>
<li>B2B2C background &mdash; you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly
</li>
<li>Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs
</li>
<li>Comfortable launching net-new programs with limited playbook &mdash; you've built channel programs from scratch, not just optimized existing ones
</li>
</ul>Technical Skills:
<ul>
<li>Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail &mdash; and equally comfortable briefing and partnering with channel teams when that's the right move
</li>
<li>Understands both acquisition and lifecycle marketing well enough to drive programs across both
</li>
<li>Proficient in SQL or comfortable enough with data to pull your own performance analysis
</li>
<li>AI-native: you use AI tools daily to move faster &mdash; campaign analysis, copy generation, audience research, workflow automation
</li>
</ul>Mindset:
<ul>
<li>Multi-channel thinker: you don't default to digital &mdash; you find the channel that reaches the audience, not the audience that fits your channel
</li>
<li>CAC-obsessed: every program has a cost and a return, and you track both
</li>
<li>Executor: you own programs end to end &mdash; building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move
</li>
<li>Comfortable engaging partners directly &mdash; you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions</li></ul> 


<h2 class="jobSectionHeader">Bonus Points</h2>
<ul>
<li>Experience in real estate, proptech, fintech, or other high-consideration consumer verticals
</li>
<li>Affiliate or referral program management experience
</li>
<li>Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)</li> 
</ul>
<h3 class="jobSectionHeader">Compensation</h3>

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. All compensation parameters are based on experience.</div><div><div> 
<div>
<div><div><div><div><div><div><div><div><div><div><div>At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We&rsquo;ve built an end-to-end online experience that has already helped thousands of people and we&rsquo;re just getting started.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Senior Manager, Partner Growth Marketing

Modalways

<div>
 
 About The Role
 
 
 
 Modalways is seeking a professional and service-oriented
 
 Inbound Call Center Agent
 
 to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls from clients in a professional and courteous manner.
 </li>
 <li>
 Document client inquiries, issues, and requests in internal systems.
 </li>
 <li>
 Route service or technical concerns to the appropriate internal teams.
 </li>
 <li>
 Follow established call-handling and communication guidelines.
 </li>
 <li>
 Provide follow-up updates to clients as needed.
 </li>
 <li>
 Maintain accurate call logs and records.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and active listening skills.
 </li>
 <li>
 Ability to multitask in a structured office environment.
 </li>
 <li>
 Basic computer skills; experience with CRM or ticketing systems is a plus.
 </li>
 <li>
 Professional, reliable, and detail-oriented work style.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career growth within a technology-focused company
 
 
 </li>
 </ul>
 
 Employment Type:
 
 Full-Time, W-2 employee.
</div>

Inbound Call Center Agent

IHG Hotels & Resorts

<div>
 
 Front Desk Agent -
 
 Full-Time
 
 
 
 Job Location
 
 IC Miami
 
 ,
 
 100 Chopin Plaza, Miami
 
 
 First impressions count. To get our guests&rsquo; memorable experiences off to an unforgettable start, we&rsquo;re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
 
 
 
 A little taste of your day-to-day
 
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Kicking off truly memorable guest experiences with the warmest of welcomes
 </li>
 <li>
 Acknowledging IHG Rewards Club members and returning guests in person or over the phone
 </li>
 <li>
 Taking, managing, and receiving payments for guest bookings
 </li>
 <li>
 Making the check-in and check-out process feel swift and seamless
 </li>
 <li>
 Staying one step of our guests&rsquo; needs to anticipate requests and offer tailored recommendations
 </li>
 <li>
 Being our guests&rsquo; trusted contact &ndash; helping with everything from bill issues to restaurant recommendations
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Communication skills - guests will need to come to you with concerns as well as compliments, so you&rsquo;ll be easy to talk to
 </li>
 <li>
 Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
 </li>
 <li>
 Fluency in the local language - extra language skills would be great, but not essential
 </li>
 <li>
 Literate and tech-savvy - you&rsquo;ll need a good grasp of reading, writing, basic maths and computer skills
 
 
 </li>
 </ul>
 
 What You Can Expect From Us
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Front Desk Agent

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
Responsibilities (Text Only): 
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
Work Environment: Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
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 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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