operations agent

air cargo - agent cargo - mia Jobs in Miami

air cargo - agent cargo - mia

air cargo- ramp clerk-mia-seasonal Jobs in Miami

air cargo- ramp clerk-mia-seasonal

bellperson / driver

cabin agent (dl)

cabin agent dl

GRUPO EULEN USA

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 
 include the following, but are not limited to:
 
 
 
 <ul>
 <li>
 Lift and carry cleaning equipment, cleaning trays, and cases of supplies to service the aircraft.
 </li>
 <li>
 In a timely manner, clean passenger seating, vacuum floors, and wipe down tray tables so the aircraft is free of debris.
 </li>
 <li>
 Perform aircraft security inspection to comply with government and Company security requirements.
 </li>
 <li>
 Perform a visual inspection of the aircraft to ensure no items are left onboard the aircraft. Return items left by passengers or crew members to the appropriate authority.
 </li>
 <li>
 Mop galleys of aircraft and dispose of trash in designated dumpsters.
 </li>
 <li>
 Restock magazines, food, beverages, and other supplies on the aircraft.
 </li>
 <li>
 Clean aircraft lavatories and empty waste receptacles.
 </li>
 <li>
 Arrives to work on time and at assigned post to ensure prompt servicing of the aircraft and on time departures.
 </li>
 <li>
 Load supplies onto cabin service truck and return unused supplies to designated area.
 </li>
 <li>
 Ensure the cabin service supply room is kept in an organized and neat manner.
 </li>
 <li>
 Check inventory to ensure there is an adequate supply of items needed to service aircraft.
 </li>
 <li>
 Greet crew members, flight attendants, and passengers in a friendly manner.
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATION, LICENSE, and/or CERTIFICATION
 
 
 
 <ul>
 <li>
 Must possess at least a high school diploma or equivalent.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Airport or relevant cleaning experience is preferred
 
 
 </li>
 </ul>
 
 SKILL And/or ABILITIES
 
 
 
 <ul>
 <li>
 Must pass a criminal background check as well as a drug screen prior to employment
 </li>
 <li>
 Must have schedule flexibility for the weekend, holiday, and night shifts
 </li>
 <li>
 Must be able to lift up to 70 pounds in confined spaces.
 </li>
 <li>
 Must be able to stand, lift, bend, push, and pull for extended periods of time.
 </li>
 <li>
 Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
 
 
 </li>
 </ul>
 
 TRAVEL
 
 
 
 Negligible
 
 
 
 Physical Activities And Requirements Of This Position
 
 
 
 The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
 
 
 
 EEOC
 
 
 
 Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
</div>

Cabin Agent (DL)

Emirates

<div>
 
 
 Job Purpose
 
 
 
 A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we&rsquo;re looking for in our cabin crew.
 
 
 As the face of Emirates, you&rsquo;ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support.
 
 
 Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You&rsquo;ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 Here are some other things we look for in our cabin crew:
 
 
 <ul>
 <li>
 You&rsquo;ve had more than a year&rsquo;s experience in hospitality/customer service
 </li>
 <li>
 You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
 </li>
 <li>
 Your minimum qualification is high school graduate (Grade 12)
 </li>
 <li>
 You need to be fluent in written and spoken English
 </li>
 <li>
 You&rsquo;re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types
 </li>
 <li>
 No visible tattoos while you&rsquo;re in Emirates cabin crew uniform (without covering them with bandages or cosmetics)
 </li>
 <li>
 As Emirates cabin crew, you&rsquo;ll be based in Dubai and will need to meet the UAE's employment visa requirements
 </li>
 </ul>
 
 
 
 
 Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You&rsquo;ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan.
 
 
 
 
 
 Before clicking the Apply button, please keep the following
 
 documents
 
 ready to submit with your application:
 
 <ul>
 <li>
 Recent CV in English
 </li>
 <li>
 Recent photo
 </li>
 </ul>
 
 
 
 
 
 Salary &amp; Benefits
 
 
 
 
 
 
 Your pay is made up of three components:
 
 <ol>
 <li>
 a fixed basic salary,
 </li>
 <li>
 an hourly pay for operated flights and
 </li>
 <li>
 an overseas meal allowance.
 </li>
 </ol>
 
 
 
 
 Basic salary = AED 4,980 / month,
 
 
 Flying Pay = AED 69.60 / hour based on avg. 80-100 hours / month,
 
 
 Average Total Pay = AED 11,244 / month (~USD 3,100, EUR 2,600 or GBP 2,280)
 
 
 * These are approximate numbers for Grade II (Economy Class).
 
 
 
 
 
 Meal allowances for night stops are credited to the salary in arrears the following month.
 
 
 Hotel accommodation as well as transport to and from the airport is provided by the company.
 
</div>

Miami Cabin Crew Opportunities (Dubai Based, Relocation Provided)

NetJets

<div>
 
 Join the NetJets Team
 
 
 
 NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
 
 
 
 Purpose of Position
 
 
 
 As an ambassador of the NetJets brand, the Flight Attendant is entrusted with delivering an elite and personalized air travel experience while maintaining an uncompromising commitment to safety and security. Representing the pinnacle of private aviation, the Flight Attendant is the face of NetJets, combining safety leadership, refined inflight service, and bespoke hospitality. Each flight must reflect our unwavering standards with safety above all, followed by a seamless, luxurious travel experience that anticipates and exceeds the expectations of every NetJets Owner.
 
 
 
 Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all the associated policies.
 </li>
 <li>
 Conducts thorough interior preflight inspections; welcomes Owners and guests with warmth and professionalism; provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
 </li>
 <li>
 Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences.
 </li>
 <li>
 Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
 </li>
 <li>
 Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies.
 </li>
 <li>
 Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence.
 </li>
 <li>
 Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols. This includes close collaboration with teams such as Owner Services, NetJets Service Representatives, and other internal teams to ensure a seamless experience.
 </li>
 <li>
 Acts as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout.
 </li>
 <li>
 Proactively communicates any cabin-related maintenance concerns or irregularities to the Pilot in Command to ensure prompt resolution.
 </li>
 <li>
 Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail.
 </li>
 <li>
 Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards.
 </li>
 <li>
 Leverage innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes.
 </li>
 <li>
 Other responsibilities as assigned, dependent on specific trip or operational requirements.
 
 
 </li>
 </ul>
 
 Note
 
 
 
 
 It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
 
 
 
 
 Education
 
 
 
 High School
 
 
 
 Certifications and Licenses
 
 
 
 
 Years Of Experience
 
 
 
 2-4 years of experience
 
 
 
 Core Competencies
 
 
 
 Adaptability
 
 
 Collaboration
 
 
 Curiosity
 
 
 Service-Oriented
 
 
 Strives For Positive Results
 
 
 
 Knowledge, Skills, Abilities And Other (KSAOs)
 
 
 
 <ul>
 <li>
 Must be a minimum of twenty-one (21) years of age.
 </li>
 <li>
 Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
 </li>
 <li>
 Proficient in personal computing, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
 </li>
 <li>
 Must be able to occupy assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification. Must be able to maneuver safely within aircraft cabin dimensions and operate emergency exits.
 </li>
 <li>
 Must be available to work a flexible schedule, including days, nights, weekends, and holidays.
 </li>
 <li>
 Must demonstrate exceptional adaptability and the ability to perform in dynamic and fast-changing environments.
 </li>
 <li>
 Must be able to manage personal rest effectively in preparation for active duty throughout the duration of each tour.
 </li>
 <li>
 Flight duty periods may last up to fourteen (14) hours daily over an eight (8) day period, crossing multiple time zones and varying climate conditions.
 </li>
 <li>
 While on duty, must be willing and able to travel away from home for seven or more consecutive days and nights, with accommodations provided.
 </li>
 <li>
 Must be eligible to obtain all necessary airport authority and U.S. Customs security credentials.
 </li>
 <li>
 Must successfully pass all Transportation Security Administration (TSA) background screenings and obtain required airport and U.S. Customs clearances.
 </li>
 <li>
 Must possess a valid passport and maintain the ability to travel internationally without restriction.
 </li>
 <li>
 Must hold a valid State-issued driver&rsquo;s license.
 </li>
 <li>
 Must be fluent in reading, writing, and speaking the English language .
 </li>
 <li>
 Must exhibit a highly polished, service-oriented appearance and demeanor, with the ability to create positive first and lasting impressions and engage effectively with Owners.
 </li>
 <li>
 Must possess superior oral and written communication skills, particularly under pressure or in high-stakes situations.
 </li>
 <li>
 Must demonstrate sound judgment and decision-making abilities, with acute attention to detail in both technical and service-oriented matters.
 </li>
 <li>
 Must be able to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
 </li>
 <li>
 Must be comfortable working around animals, including providing care and attention during and surrounding Owner flights.
 </li>
 <li>
 Must maintain required Flight Attendant certification and FAA compliance post-hire.
 </li>
 <li>
 Must successfully complete the NetJets Part 135 Flight Attendant Training Program.
 </li>
 <li>
 Prior experience in premium or luxury service industries
 </li>
 <li>
 Familiarity with high-touch service environments such as private aviation, yachting, Michelin-starred dining, or concierge services.
 </li>
 <li>
 Bachelor&rsquo;s degree preferred with a concentration in hospitality, customer service, business, or culinary arts
 
 
 </li>
 </ul>
 
 How NetJets Supports You
 
 
 
 NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can
 
 LIVE
 
 WELL
 
 
 &mdash;a comprehensive package to support your Mind, Body, and Life.
 
 
 
 
 
 Our Comprehensive Suite Of Benefits Include
 
 
 
 <ul>
 <li>
 Medical, Dental, and Vision
 </li>
 <li>
 Healthcare Advocacy
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Flexible Spending Accounts
 </li>
 <li>
 Health Savings Account with annual employer contribution
 </li>
 <li>
 Wellness Programs &amp; Discounts
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Life and Accident Insurance
 </li>
 <li>
 Voluntary benefits (financial protection plans)
 </li>
 <li>
 401(k) plan, with 67% of every dollar you contribute matched by NetJets
 </li>
 <li>
 Short and Long-Term Disability
 </li>
 <li>
 Legal Plan
 </li>
 <li>
 Identity Theft Protection Plans
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Family &amp; Caregiving Support
 </li>
 </ul>
</div>

Flight Attendant (NJUS)

Hobby Lobby

<div><div><div><h1 class="jobSectionHeader">Loss Prevention Agent</h1>
</div><div><div>Miami</div>
</div><div><div>Florida
</div></div><div>Job Description - Overview
<div>Do you have EXPERIENCE IN RETAIL LOSS PREVENTION and want to work for a company that still believes in apprehending and prosecuting criminals? 
 
The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. 
 
Must have previous undercover, floor walking Loss Prevention experience! 
 
Why Should You Apply? 
 
As an LP Agent in our stores, your primary focus is to provide undercover, plain clothes surveillance in order to identify and apprehend shoplifters, deter shoplifting. No risk management, safety, door greeting, alarms, audits or inventory responsibilities. This position is solely focused on discreetly walking the sales floor undercover to apprehend shoplifters. 
 
Benefits:<ul><li>
One-week paid vacation after only 6 months &amp; two weeks after one (1) year.</li><li>
Two 3-day weekends a month!</li><li>
Great work schedules with Sundays, Thanksgiving and Christmas always off, and the added variety of working in multiple stores within your area!</li><li>
Competitive Wages</li><li>
Mileage Reimbursement</li><li>
Health and Dental Insurance</li><li>
401K Program with Generous Company Match</li></ul> 

Starting Range - $22.00 - $23.00 / hour 
 
Responsibilities:<ul><li>
Complete Incident Reports</li><li>
Review Camera Footage</li><li>
Apprehending shoplifters</li><li>
Review BOLO&rsquo;s</li><li>
Handle Stressful, Unpredictable, and Potentially Dangerous Situations with Rational Judgement</li><li>
Relationship Building Skills with Store Management and Local Law Enforcement</li><li>
Work Independently and as Part of a Team</li></ul></div>
</div><div>Job Description - Requirements
<div>Requirements:<ul><li>
At Least One (1) Year Previous Undercover, Floor Walking Loss Prevention Experience is Required</li><li>
Ability to Travel to Multiple Stores in the Area</li><li>
Strong Communication Skills</li><li>
Motor Vehicle Record Check</li><li>
Background Check</li><li>
Ability to Spend up to 100% of Working Hours Standing/Walking</li></ul>
Only applicants meeting the requirements outlined above will be considered. 
 
Full-Time Benefits include:<ul><li>
Competitive Wages</li><li>
Medical, Dental, Vision and Prescription Benefits</li><li>
401(k) Program with Company Match</li><li>
Paid Vacation</li><li>
Sick / Personal Pay (SPP)</li><li>
Employee Discount</li><li>
Life Insurance and Long Term Disability Insurance (LTD)</li><li>
Flexible Spending Plan</li><li>
Holiday Pay</li></ul> 

Hobby Lobby Stores Inc., is an Equal Opportunity Employer 
For reasonable accommodation of disability during the hiring process call (800)200-1494.</div>
</div><div>Job Title
<div>Loss Prevention Agent
</div></div><div>Address 1
<div>13899 S.W. 88th St.</div>
</div><div>Zip Code
<div>33186</div>
</div><div>Department
<div>Loss Prevention</div></div></div></div><div></div>

Loss Prevention Agent

Norwegian Cruise Line Holdings Ltd.

<div>
 
 APPLY ONLINE
 
 
 
 If you&rsquo;re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
 
 
 Fire attack team leader - Medical emergency response - responsible for all fire fighting equipment, maintenance of same.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Be familiar with and active in the Safety and Environmental Management System (SMS) including his/her responsibility in the safety organization according to the Crew Emergency Plan and Station Bill and carry out the policies and procedures appropriate for his/her position
 </li>
 <li>
 Maintain the portable fire fighting equipment onboard the vessel ensuring that all equipment is kept in good working order and available for immediate use.
 </li>
 <li>
 Complete inspections and maintenance in accordance with AMOS including the vessels tenders and lifeboats.
 </li>
 <li>
 Ensure that all fire-extinguishing appliances are in accordance with SOLAS regulations, Class Authorities, Flag State Administration, Manufacturer&rsquo;s recommendations, and all repairs, alterations or modifications are done in accordance to above-mentioned institutions and also shall be fully conversant with the regulations of the authorities in addition to local authorities.
 </li>
 <li>
 Carry an UHF radio/handy phone and/or beeper at all times.
 </li>
 <li>
 Attend Maintenance and Crew Safety and Environmental Committee meetings once a month.
 </li>
 <li>
 Conduct crew cabin inspections.
 </li>
 <li>
 Participate in the company's emergency codes and assists the medical team in medical emergency situations to EMT (Emergency Medical Technician) standards where this does not conflict with fire fighting/damage control tasks.
 </li>
 <li>
 The Fireman is not assigned to any Fire Team. The first Fireman on scene will enter with the first attacking team.
 </li>
 <li>
 Continuously evaluate and prevent potential fire hazards to improve the ship's fire prevention and control standards.
 </li>
 <li>
 Inspect all hot work areas and give permission for the work to commence.
 </li>
 <li>
 Check atmosphere of enclosed spaces for gas and sufficient oxygen level, prior to entry of any work teams into enclosed spaces.
 </li>
 <li>
 Schedule with the Safety Officer to carry out alternate safety and fire prevention rounds of the vessel.
 </li>
 <li>
 Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
 </li>
 <li>
 Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
 </li>
 <li>
 Be familiar with and active in the Safety and Environmental Management System (SMS) including his/her responsibility in the safety organization according to the Crew Emergency Plan and Station Bill and carry out the policies and procedures appropriate for his/her position.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of five (5) years experience as a professional Fire Fighter is required.
 </li>
 <li>
 Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
 </li>
 <li>
 The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments and deadlines.
 
 
 </li>
 </ul>
 
 EDUCATION
 
 
 
 <ul>
 <li>
 Highschool diploma or foreign equivalent is required.
 </li>
 <li>
 Position-specific STCW training from an accredited educational institution is required.
 
 
 </li>
 </ul>
 
 EQUAL OPPORTUNITY EMPLOYER
 
 
 
 It is Norwegian Cruise Line Holding&rsquo;s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
</div>

Fireman

Global Crossing Airlines

<div>Job Title: Ramp Agent 
Department: Ground Operations 
Location: Miami International Airport 
Reports to: Ramp Supervisor / Station Manager
Job Summary:
The Ramp Agent is responsible for providing safe and efficient ground support services to aircraft, ensuring timely operations and passenger satisfaction. This position involves loading and unloading baggage and cargo, guiding aircraft in and out of gates, and performing essential safety checks.
Key Responsibilities:<ul><li>
Marshal aircraft during arrival and departure using standard hand and light signals.</li><li>
Load, unload, and sort passenger baggage and cargo with care and efficiency.</li><li>
Operate ground support equipment including belt loaders, tugs, and de-icing equipment.</li><li>
Conduct visual safety inspections of ramp areas and equipment.</li><li>
Maintain communication with flight crews and ground personnel via radio.</li><li>
Handle and tag luggage according to airline and TSA regulations.</li><li>
Assist with aircraft pushback and towing procedures.</li><li>
Adhere strictly to safety guidelines and operational procedures.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent required.</li><li>
Valid driver&rsquo;s license with a clean driving record.</li><li>
Ability to lift up to 70 lbs regularly.</li><li>
Must pass background checks and obtain airport security clearance (SIDA badge).</li><li>
Available to work flexible shifts including nights, weekends, and holidays.</li><li>
Previous ramp or airline operations experience preferred but not required.</li><li>
Ability to work in all weather conditions.</li></ul>
Skills &amp; Abilities:<ul><li>
Strong teamwork and communication skills.</li><li>
Attention to detail and safety-conscious mindset.</li><li>
Physically fit and able to work in a fast-paced, physically demanding environment.</li><li>
Problem-solving ability under time constraints.</li></ul>
Work Environment:<ul><li>
Outdoor, airport ramp/tarmac environment.</li><li>
Exposure to noise, jet fumes, weather conditions, and physical labor.</li><li>
Requires wearing personal protective equipment (PPE).</li></ul> 
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Ramp Agent

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Operations Agent

Explore 17+ Cabin agent dl in Miami this May. Find roles across top companies and apply now to boost your career.