customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

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it help desk specialist night shift

Sharp Brains

We are seeking a reliable and tech-savvy IT Help Desk Specialist to join our support team for the night shift. You will be the first point of contact for our international users and internal staff, ensuring minimal downtime and smooth IT operations during overnight hours. If you are alert, calm under pressure, and passionate about solving technical issues remotely, we want to hear from you.Key Responsibilities<ul><li>Technical Support:</li><li>Provide first-line support for hardware, software, and network issues via phone, email, or ticketing system.</li><li>Troubleshoot and resolve common IT problems (password resets, connectivity issues, application errors).</li><li>Escalate complex issues to the relevant teams with clear documentation.</li><li>System Monitoring:</li><li>Monitor system alerts, servers, and network performance during night hours.</li><li>Ensure critical systems remain operational and report outages immediately.</li><li>User Assistance:</li><li>Assist international users across different time zones with professionalism and patience.</li><li>Guide users through step-by-step solutions in a clear and friendly manner.</li><li>Documentation:</li><li>Log all incidents and requests accurately in the IT ticketing system.</li><li>Maintain and update knowledge base articles for common issues.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years in an IT Help Desk, Technical Support, or similar role.</li><li>Technical Skills: Familiarity with Windows/macOS, Active Directory, Office 365, VPNs, and basic networking.</li><li>Communication: Clear verbal and written English skills; ability to explain technical concepts to non-technical users.</li><li>Night Shift Readiness: Comfortable working independently during night hours and managing shift handovers.</li><li>Education: Bachelor&rsquo;s degree/Diploma in IT, Computer Science, or a related field (or equivalent experience).</li></ul>Job Type: Full-timeWork Location: In person

IT Help Desk Specialist – Night Shift

Dunesync

Senior Sales Closer | Digital Marketing &amp; SEO Campaign Sales SpecialistPosition OverviewWe're seeking experienced Sales Closers and Sales Agents to join our dynamic night shift team at our Gulberg 2 office in Sadiq Trade Center. This role focuses on selling our premium SEO services, GMB optimization packages, and digital marketing campaigns to businesses across North America.Key Responsibilities<ul><li>Close high-value SEO campaigns and GMB optimization packages</li><li>Engage with warm leads for digital marketing services</li><li>Conduct sales presentations for local SEO solutions</li><li>Build and maintain client relationships through consultative selling</li><li>Achieve and exceed monthly sales targets</li><li>Follow up on Google My Business optimization inquiries</li><li>Present custom digital marketing campaign proposals</li></ul>Required Qualifications<ul><li>Minimum 2+ years of proven sales closing experience</li><li>Strong background in SEO sales, digital marketing sales, or SaaS sales</li><li>Experience selling Google My Business services (highly preferred)</li><li>Demonstrated track record of meeting/exceeding sales quotas</li><li>Excellent English communication skills (verbal &amp; written)</li><li>Experience with B2B sales in international markets</li><li>Comfortable working night shifts (US/Canada time zones)</li></ul>Preferred Skills &amp; Keywords<ul><li>Sales closer expertise</li><li>SEO campaign sales</li><li>Google My Business (GMB) sales agent</li><li>Digital marketing sales specialist</li><li>Local SEO sales consultant</li><li>Search engine optimization services sales</li><li>Lead generation and conversion</li><li>CRM software proficiency</li><li>Objection handling mastery</li><li>Consultative selling approach</li></ul>What We Offer Exceptional Compensation Package<ul><li>Market-competitive base salary</li><li>Top-tier commission structure (uncapped earning potential)</li><li>Performance bonuses on every closed deal</li><li>On-the-floor cash rewards for same-day closures</li><li>Target achievement bonuses (monthly &amp; quarterly)</li></ul>Incentives &amp; Perks<ul><li>Monthly sales contests with cash prizes</li><li>Company-sponsored tours and trips for top performers</li><li>Team dinners and celebration events</li><li>Fun office games and activities</li><li>Premium refreshments and snacks</li><li>Modern, cool work environment</li><li>Career growth opportunities</li></ul>Work Details<ul><li>Location: Sadiq Trade Center, Gulberg 2, Lahore</li><li>Shift: Night Shift (aligned with US business hours)</li><li>Employment Type: Full-time</li><li>Industry: Digital Marketing | SEO Services | GMB Optimization</li></ul>Ready to take your sales career to the next level?Apply now with your resume and sales achievements Sales Closer Jobs Lahore | SEO Sales Agent | GMB Sales Specialist | Digital Marketing Sales | Night Shift Sales Jobs | High Commission Sales | B2B Sales Closer | Google My Business Sales | Local SEO Sales Agent | Performance-Based Sales JobsJob Types: Full-time, FresherPay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Sales Executive GMB Campaign

Silver Edge Technologies

Job Title: SEO Specialist / SEO Expert Shift: Night Shift (8:00 PM &ndash; 5:00 AM) Interview Type: Walk-in / Onsite Only Experience Required: Minimum 5 Years (On-Page &amp; Off-Page SEO) Project: International Packaging Projects Location: 491 Pak Block, Iqbal Town, LahoreJob DescriptionWe are seeking a skilled and results-driven SEO Specialist /Team Lead to join our night shift team. The ideal candidate must have extensive experience in both On-Page and Off-Page SEO with a proven ability to boost website rankings and drive organic traffic.Key Responsibilities<ul><li>Develop and execute effective SEO strategies to improve website visibility and rankings.</li><li>Conduct keyword research, competitor analysis, and content optimization for packaging-related projects.</li><li>Optimize site architecture, metadata, and technical SEO elements.</li><li>Plan and implement link-building strategies, managing and monitoring backlink profiles.</li><li>Track SEO performance through tools like Google Analytics, Search Console, and others.</li><li>Stay updated with Google algorithm changes, SEO trends, and industry best practices.</li></ul>Requirements<ul><li>Minimum 3 years of hands-on SEO experience (On-Page &amp; Off-Page).</li><li>Strong understanding of Google ranking factors and search engine algorithms.</li><li>Proficiency in SEO tools such as Ahrefs, SEMrush, Moz, Screaming Frog.</li><li>Strong analytical skills with the ability to prepare and present SEO performance reports.</li><li>Prior experience with packaging-related projects is a plus.</li><li>Willingness to work night shift (8 PM &ndash; 5 AM).</li><li>Only candidates available for onsite walk-in interviews will be considered.</li></ul>Why Join Us?<ul><li>Competitive salary with performance-based incentives.</li><li>Career growth opportunities in a fast-paced digital marketing environment.</li><li>Chance to work on international packaging projects with a professional team.</li></ul>Walk-in Interview Location491 Pak Block, Iqbal Town, LahoreInterested candidates are encouraged to appear for a walk-in interview at the given location.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

SEO Specialist Team Lead

BLMS SMC PVT LTD

Industry: Medical Billing Experience Required: 6 months to 1 year Shift Timing: Night ShiftJob Overview We are looking for a dedicated Female Customer Support Specialist to join our medical billing team for the night shift. The role focuses on handling client inquiries, resolving billing-related issues, and providing accurate support to healthcare providers and patients. The ideal candidate has basic experience in customer support, good communication skills, and a clear understanding of medical billing processes.Key Responsibilities<ul><li>Handle inbound and outbound calls, emails, and chat queries related to medical billing</li><li>Respond to patient and client questions about invoices, claims, payments, and account status</li><li>Coordinate with internal billing and AR teams to resolve issues efficiently</li><li>Document all interactions accurately in the system</li><li>Follow HIPAA and company data security guidelines at all times</li><li>Meet quality, accuracy, and response-time targets</li><li>Escalate complex issues to senior staff when needed</li></ul>Required Skills and Qualifications<ul><li>6 months to 1 year of experience in customer support, preferably in medical billing or healthcare</li><li>Basic understanding of medical billing terms such as claims, EOBs, denials, and payments</li><li>Strong verbal and written communication skills in English</li><li>Ability to work independently during night shifts</li><li>Good listening and problem-solving skills</li><li>Basic computer skills and familiarity with CRM or billing systems</li></ul>Preferred Qualifications<ul><li>Experience working with US healthcare clients</li><li>Prior experience in a BPO or medical billing company</li><li>Comfortable handling calls and written communication</li></ul>Work Conditions<ul><li>Night shift role</li><li>Office-based or remote, depending on company policy</li><li>Full-time position</li></ul>If you&rsquo;re detail-oriented, patient-focused, and comfortable working night shifts, this role is a good opportunity to grow in the medical billing industry.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

CSR/Sales (Medical Biller)

IT Devices Online

Job Description &ndash; Procurement SpecialistAbout the RoleWe are looking for a Junior Procurement Specialist with 6 months to 1 year of experience in procurement or supply chain, preferably within the IT industry. This role is ideal for someone at the early stage of their career who wants to build expertise in sourcing IT hardware, software, and services for the U.S. and Canadian markets.The selected candidate will support procurement operations, vendor coordination, documentation, and pricing analysis under the supervision of the senior procurement team.Key Responsibilities&middot; Assist in sourcing IT hardware, software licenses, SaaS solutions, and cloud services for U.S. and Canadian markets.&middot; Support the RFQ/RFP process, prepare vendor comparison sheets, and process purchase orders according to internal approval workflows.&middot; Coordinate with suppliers and distributors for pricing, product availability, order confirmations, delivery timelines, and invoices.&middot; Maintain and update vendor databases, track vendor performance, and ensure accurate procurement records and documentation.&middot; Monitor pricing trends, compare vendor quotations, and support cost analysis to identify savings opportunities.&middot; Ensure compliance with internal procurement policies and approval procedures.&middot; Collaborate with Sales, IT, Finance, and Operations teams to fulfill purchasing requirements and support budgeting and forecasting activities.Qualifications<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, IT, or related field.</li><li>6 months to 1 year of procurement, purchasing, or supply chain experience (IT industry preferred).</li><li>Basic understanding of IT product categories (hardware, software, SaaS, cloud services).</li><li>Familiarity with MS Excel and basic procurement tools.</li><li>Good communication and negotiation support skills.</li><li>Good analytical and organizational abilities.</li></ul>What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leave (casual, Sick and Annual)</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: From Rs1.00 per monthApplication Question(s):<ul><li>Mention your current salary and Expectations</li><li>Only apply you are comfortable for night shift onsite job in Gulberg area, Lahore</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Procurement: 1 year (Required)</li></ul>Language:<ul><li>English Communication (Required)</li></ul>Work Location: In person

Junior Procurement Officer

Synorise

Recent Graduates - Night ShiftLocation: College Road TownshipWe are a construction-based company looking for recent graduates who are eager to start their professional career in international marketing and client handling. This Night Shift role involves promoting our construction services in the US market. It is a non-technical position offering strong growth and earning potential.Shift Timing: 7:00 PM to 4:00 AM Working Days: 5 days a week Weekends: Off Basic Salary: Rs. 35,000 to Rs. 50,000 plus commission in USDJob Responsibilities Market construction services to US clients through cold calling and email communication Identify potential leads and maintain follow-ups Manage and handle US clients for project coordination Ensure professional communication with clients and internal departments<ul><li>Requirements</li></ul>Excellent English communication skills Confidence in dealing with US clients A Level, O Level, or a bachelor&rsquo;s degree in Civil Engineering or any other field Ability to work comfortably in the night shift Strong communication and interpersonal skills<ul><li>Benefits</li></ul>Commission in USD Paid holidays Five working days per week with weekends off Performance-based salary incrementInterested candidates should share their CV and mention the job title in the subject line.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you willing to work on the night shift?</li><li>Are you willing to commute or relocate?</li><li>What is the level of your English proficiency? </li><li>Did you provide a WhatsApp number? so that our team can reach you. </li></ul>Work Location: In person

Recent Graduate-US based

Web Applications & Data Integration Company

Job Description &ndash; RFP Specialist Position OverviewThe RFP Specialist is responsible for managing the end-to-end development and submission of proposals in response to RFPs, RFIs, and other formal bid requests. This role ensures timely coordination, cross-functional collaboration, and full compliance with client requirements and internal standards.Key Responsibilities RFP/RFI Management<ul><li>Analyze and interpret RFPs, RFIs, and related documentation to understand client expectations and requirements.</li><li>Develop comprehensive proposal timelines and ensure all deliverables are completed on schedule.</li><li>Coordinate input from cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts.</li><li>Tailor proposals to meet client-specific needs while ensuring strict adherence to submission guidelines.</li><li>Assist in developing pricing strategies aligned with company objectives.</li></ul>Proposal Development<ul><li>Draft, edit, and proofread proposal content to ensure clarity, accuracy, and consistency.</li><li>Create compelling narratives that highlight the organization&rsquo;s expertise, strengths, and differentiators.</li><li>Maintain and update reusable resources such as templates, boilerplate content, and case studies.</li><li>Collaborate with internal stakeholders to gather technical, financial, and legal information for proposals.</li></ul>Collaboration &amp; Coordination<ul><li>Serve as the primary internal point of contact for all RFP-related queries.</li><li>Engage cross-functional teams to gather relevant data and ensure alignment with client requirements.</li><li>Facilitate internal reviews and secure necessary approvals prior to submission.</li></ul>Submission &amp; Follow-Up<ul><li>Manage the timely and accurate submission of proposals through various channels (online portals, email, or physical submission).</li><li>Monitor and report the status of all RFP responses to leadership.</li><li>Address client follow-ups promptly, providing clarifications or additional documentation as needed.</li></ul>Continuous Improvement<ul><li>Evaluate proposal outcomes and gather feedback to improve future submissions and internal processes.</li><li>Maintain a centralized repository of FAQs, objection-handling responses, and standard content to enhance efficiency and quality.</li></ul>Qualifications Education<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li></ul>Experience<ul><li>1&ndash;2 years of experience in proposal writing, RFP coordination, or business development.</li></ul>Core Skills<ul><li>Strong writing, editing, and proofreading abilities.</li><li>Excellent organizational and project management skills.</li><li>Ability to manage multiple tasks and meet tight deadlines.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with proposal management tools is a plus.</li><li>High attention to detail and accuracy.</li><li>Effective communication skills for collaborating with internal teams and external stakeholders.</li><li>Knowledge of industry best practices in proposal management.</li></ul>Preferred Qualifications<ul><li>Experience with proposal management software.</li><li>Industry experience in sectors such as IT, healthcare, construction, or other complex proposal environments.</li></ul>Location: College Road, Township, Lahore Shift Timing: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>RFP Writing: 2 years (Required)</li></ul>Work Location: In person

RFP Writer

Explore 731+ It help desk specialist night shift in Lahore this February. Find roles across top companies and apply now to boost your career.